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Storystruck
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Storystruck
Episode 26: Writing, Guests, and Good Advice - Season One Recap
Season One is a wrap! In this episode, we reflect on their creative journeys, the growth of our writing community, and the valuable lessons learned throughout the season. We discuss the importance of finding joy in writing, the tools and techniques that have helped them, and the significance of author friendships. The conversation also touches on the challenges of editing and the necessity of marketing for authors. As we look forward to the next season, we are excited about new topics and guests who will continue to inspire and support this writing community.💌 Don’t miss...
2025-11-26
51 min
Storystruck
Episode 25: Chasing Stories: Non-linear Memoir with Raymond E. Foster
Raymond Foster shares his unique journey from a police officer to Uber driver to author. He discusses his latest book, 'Chasing the Surge,' which captures his experiences driving for Uber and the stories he encountered along the way. Raymond talks about the challenges of shifting from writing academic text to writing memoir and fiction and how he's using memoir as a training ground. He emphasizes the significance of structure, editing, and the creative process, providing valuable insights for aspiring writers.Get Chasing The Surge: Ten Thousand Rides into The American Night: https://www.amazon...
2025-11-19
47 min
Storystruck
Episode 24: The Art of Novella Writing with Michael Burke
You won't want to miss this conversation about the resurgence of short fiction and serialized storytelling and how everyone can find their creative flow even if your neurodiverse. In this episode, Michael Burke (author and comic book store owner) discusses his creative process for writing short and publishing his upcoming anthology 'Sinister Society,' which features six novellas centered around themes of secrets and horror. He also dives into how comic books influenced his passion for writing and reading.Get Sinister Societies: Sic Novellas of Secrets and Horrorshttps://ruadanbooks.com/product/sinister-societies-six-novellas-of-secrets-and-horrors/
2025-11-12
43 min
Storystruck
Episode 23: From Flat to Fierce - Creating Villains with Natasha Huling
Natasha Huling, an author of multiple genres, shares her journey into writing and her fascination with villains in storytelling. We dive into the psychology behind villainy, the importance of creating complex characters with rich backstories, and how personal connections can enhance the narrative. Natasha shares how a well-crafted villain is essential for a compelling story, as they challenge the hero and add depth to the plot. We also explore the moral complexities of villainy and the need for writers to evolve their characters to meet modern storytelling expectations.More from Natasha Hulinghttps...
2025-11-06
34 min
Storystruck
Episode 22: Intuitive Writing with Tammie Vecchiarelli
In this episode, we're joined by Tammie Vecchiarelli, a spiritual mentor, intuitive, and author of Learning Who You Are: A Guide to the Clairsenses and Learning Who You Are: A Guide to the Chakras.Tammie opens up about her journey of writing these works and how reconnecting with your intuition can transform not just your personal life, but your creative one too. We explore the intuitive writing process, the role of the chakras in creativity, and how tuning into your body can help release energetic and creative blocks.Whether you’re a writer seeking deeper in...
2025-10-29
37 min
Storystruck
Episode 21: Shrinking Characters: Psychology, Motivation, and Emotionally Deep Characters
What really makes a character tick? In this episode, Rachel and Neno put their psychology hats on and dig into the messy, fascinating world of character psychology including how past experiences, trauma (big-T and little-t) and belief systems shape what our characters do and why. From Katniss Everdeen’s PTSD triggers to cozy mystery sleuths coping with heartbreak, they explore how to make fictional people feel flawed and real to draw readers in.Strap in for candid laughs, storytelling detours, and some seriously nerdy tangents about motivation, genre, and what happens when your own emotions sneak into yo...
2025-10-22
49 min
Storystruck
Episode 20: Unlocking the Secrets of Character-Driven Writing with Daniel David Wallace
Daniel David Wallace shares his insights on writing, focusing on the importance of character development and the 'Character First' writing method. We discuss how understanding character psychology can enhance storytelling and the significance of creating relatable characters. The conversation also explores the challenges of plotting, the role of conflict in character development, and the importance of diversity in character representation. Daniel offers practical advice for writers at different stages of their journey and highlights the upcoming writing summit he hosts, which aims to foster a supportive writing community.Join this year's Escape the...
2025-10-15
44 min
Storystruck
Episode 19: Dictation for Writers with Sarah Elisabeth Sawyer
Sarah Elizabeth Sawyer shares her experiences and insights on how dictation can enhance your writing process, taking advantage of pockets of time to write your first draft (without being at your desk), overcoming challenges of getting started, and the health benefits of dictation. The discussion also covers the accessibility of dictation tools, the concept of the Five-Minute Fiction Club, and the upcoming Dictation Bootcamp, providing valuable resources for authors looking to incorporate dictation into their writing routines.Dictation Bootcamp STARTS OCTOBER 14 (Affiliate link): https://bookboundjourney.com/dictationbookcampMore from Sarah...
2025-10-08
40 min
Storystruck
Episode 18: Exploring the Depths of Horror Writing with Tricia J. Wooldridge
Trisha J. Woldridge, a "pangenre chaos word witch" who shares her journey through the realms of horror and dark fantasy. She discusses her unique approach to storytelling, the emotional depth of horror, and the significance of processing trauma through literature. Trisha also delves into the concept of quiet horror, emphasizing its focus on grief and existential dread. She shares insights from her recent Kickstarter campaign for her dark fantasy duology, highlighting the importance of creative control and community support in the publishing process.More From TrishaWebsite: https://anovelfriend.com/ Instagram: https://www...
2025-10-01
42 min
Storystruck
Episode 17: Overcoming Overthinking and Get Back to Writing
In this episode, we chat about the challenges of overthinking while planning our projects and writing our books. We explore how fear and self-doubt contribute to analysis paralysis and discuss various strategies to overcome these obstacles, including the use of spiritual tools, tapping into both sides of the brain at once, and the importance of play in the creative process. Ultimately, this episode is about finding a more fluid and less rigid approach to writing, encouraging writers to embrace their unique processes and find what works best for them.Neno's Writing Retreat in Ireland: https://writersrebellion.com...
2025-09-24
38 min
Storystruck
Episode 16: Crafting Short Stories and a Writing Career with Troy Lambert
In this episode, Troy Lambert shares his extensive journey as a writer, discussing the challenges and realities of being a full-time author. He emphasizes the importance of short stories as a tool for both practice and income, and offers valuable advice for aspiring writers on overcoming writer's block and finding markets for their work. The discussion highlights the significance of community among writers and the diverse paths to success in the literary world.Connect with Troy: https://troylambertstories.com/ https://https://theplotabides.com/https://www.instagram.com/authortroy/Check...
2025-09-17
50 min
Storystruck
Episode 15: Unlocking The Secret of Self Publishing with Hailey Nantais
In this episode of the Storystruck Podcast, Rachel and Neno talk to Haley Nantais to discuss the intricacies of ghostwriting and self-publishing. They explore the importance of personal stories in writing, the self-publishing process, and debunk common myths surrounding self-publishing. The conversation also delves into effective marketing strategies for self-published authors, the significance of building an audience beyond social media, and the advantages of using platforms like Substack. Additionally, they touch on the role of literary agents in traditional publishing and emphasize the need for quality in writing to succeed in the competitive publishing landscape.
2025-09-10
42 min
Storystruck
Episode 14: Mastering the Art of Structural Editing with Deborah Morton
In this episode of Storystruck, Deborah Morton discusses her journey into writing and editing, focusing on the importance of structural editing in storytelling. She explains the differences between structural and developmental editing, introduces the concept of the skeleton blurb, and outlines key scenes that shape a narrative. Deborah emphasizes the significance of having a strong story goal and how to maintain reader engagement throughout a series. The conversation provides valuable insights for writers looking to enhance their craft and navigate the editing process effectively.
2025-09-03
30 min
Storystruck
Episode 13: Cultural Representation in Romance Literature with Krysta Pae
In this episode, we dive into the world of romance, cultural representation, and spice levels with Krysta Pae, author of "Master of Fine Hearts." Krysta shares her journey from a young writer to a published author, emphasizing the importance of Hawaiian representation in her work. We explore the themes of love, identity, and cultural connection as Krysta discusses her inspiration and the challenges of writing a novel that resonates with diverse audiences. 💌 Don’t miss a thing:Subscribe and follow Storystruck wherever you listen so you never miss an episode!Be sure to follo...
2025-08-27
38 min
Storystruck
Episode 12: Helping Writers Conquer Imposter Syndrome
Rachel and Neno dive into the pervasive issue of writer's imposter syndrome, exploring its roots, effects, and strategies for overcoming it. They discuss the inherent vulnerability of writing, the importance of self-worth and trust, and how perfectionism can hinder creativity. The conversation emphasizes the need for a supportive writing community and introduces tapping techniques as a method to manage feelings of self-doubt and anxiety associated with writing.Takeaways: Imposter syndrome is a common experience among writers, as evidenced by statistics indicating that around 70% of adults will encounter it at some point in their lives. The inherent...
2025-08-20
45 min
Storystruck
Episode 11: Finding Your Voice: The Role of a Writing Coach with Meredith Everest
In this episode of StoryStruck, Meredith Evridge, a creative writing coach, discusses their journey and the importance of clear communication in writing. They emphasize the role of a writing coach in bridging the gap between writers and their audiences, helping clients navigate their writer's ego, and providing feedback that fosters growth. The conversation explores the significance of finding the right writing coach, the transformative power of writing, and the importance of writing as an act of service. Meredith shares their unique approach to coaching, which includes real-time editing and helping writers discover their authentic voice....
2025-08-13
43 min
Storystruck
Episode 10: Trigger Warning - Healing Through Memoir: A Conversation with Alison Perry Sower
Tigger warning for discussions of veteran suicide and trauma in this episode.In this conversation, Allison Perry Sower shares her journey as a military family member, trauma therapist, and nonprofit founder. She discusses the impact of her brother's military service on her life, her experiences working with veterans, and the challenges of writing a memoir about her personal and professional journey. The discussion also covers the healing power of storytelling, the complexities of the publishing process, and the importance of community support for writers.Takeaways:The intersection of personal trauma and writing which has...
2025-08-06
50 min
Storystruck
Episode 9: The Magic of Children's Book Illustration With Melquea Smith
In this conversation, Melquea, a children's book illustrator, shares her journey into the world of illustration, emphasizing the importance of diversity and representation in children's literature. She discusses her creative process, the significance of art in society, and the collaboration between authors and illustrators. Melquea highlights how her work aims to reflect the experiences of black and brown children, creating characters that resonate with young readers. The conversation also touches on the craft of writing and illustrating children's books, showcasing the dedication and skill involved in bringing stories to life.Follow Melquea on Instagram: https://www.instagram...
2025-07-30
42 min
Storystruck
Episode 8: Unlocking Creativity: Tarot for Storytelling
In this conversation, Rachel and Neno explore the use of tarot as a tool for storytelling and writing. They share their personal journeys with tarot, discuss the significance of the major and minor arcana, and delve into various methods of interpreting tarot cards for plot development. The discussion emphasizes the fluidity of using tarot in writing, the importance of selecting the right deck, and the potential for tarot to enhance character development and narrative depth.TakeawaysUsing tarot can enhance your storytelling and writing process.Personal journeys with tarot can vary greatly between individuals.Tarot can...
2025-07-24
58 min
Storystruck
Episode 7: Navigating the Writer's Journey: Building Author Friendships with Melissa Olthoff
This episode features an engaging discussion with Melissa Olthoff about her newly released book, *Rise from Ruin*. We delve into the profound importance of friendship within the writing community, revealing how these connections foster creativity and support among writers. As we explore Melissa's journey into writing, she shares her experiences and the pivotal role her friends played in her development as an author. We emphasize the notion that writing is not a solitary endeavor; rather, it flourishes through collaboration and shared insights. Join us as we celebrate the enriching relationships that enhance our craft and inspire us to pursue...
2025-07-16
44 min
Storystruck
Episode 6: The Magic of Story in Nonfiction
In this conversation, Rachel Clair and Neno explore the impact of story in nonfiction books. They discuss how stories evoke emotions, create connections, and enhance learning experiences. The discussion highlights the psychological reasons for integrating stories into nonfiction writing, the transformative power of memoirs, and the ripple effect that impactful storytelling can have on readers' lives. They emphasize that stories not only make information more relatable but also help cement memories and inspire change.Takeaways: Integrating compelling narratives within nonfiction can significantly enhance the reader's emotional connection to the material. Consider the diverse learning styles of...
2025-07-09
34 min
Storystruck
Episode 5: Embracing the Imperfect and the Art of Co-Authoring with Author Marisa Wolf
We are delighted to welcome Marisa Wolf to the Storystruck podcast, a prolific author who has written twelve novels and thirty-five short stories, including collaborations with both emerging and established science fiction authors. We delve into navigating the writing process, particularly the challenge of embracing the imperfect first draft. Then we dive into the joy of collaboration and the vital role of community in the creative journey. You won't want to miss this!Takeaways: Embracing the imperfect first draft is essential for creativity and development. Communication is essential when collaborating on a book with a co-author...
2025-07-02
45 min
Storystruck
Episode 4: Empowering Writers Through Feedback With Editor Denise Madre
In this conversation, Denise Madre, an editor and sensitivity reader, discusses the intricacies of writing, editing, and the importance of sensitivity in storytelling. She emphasizes the need for writers to understand their characters deeply, especially when writing outside their own experiences. The discussion covers the role of sensitivity readers, the challenges of writing characters of color, and the significance of feedback in the writing process. Denise shares insights on how to approach writing authentically and the responsibility that comes with it, ultimately highlighting the power of storytelling to impact readers.Takeaways- Denise Madre is...
2025-06-25
50 min
Storystruck
Episode 3: The Impact of Fiction: Transforming Readers and Society
Join us as we dissect the psychological dimensions of storytelling exploring the profound impact of fiction on individuals and society. We discuss how stories can serve as a means of escape, inspiration, and emotional processing. Plus we'll dive into the psychology behind storytelling, the evolution of narratives, and the importance of character development, particularly in understanding complex villains.Key Takeaways:- Fiction can have a deep impact on our lives.- Stories allow us to escape and process our emotions and serve as inspiration for personal growth.- Fables and folklore...
2025-06-18
33 min
Storystruck
Episode 2: Creative Risk-taking: Author Kacey Ezell's Journey from Writing Military Sci-fi to Fantasy
The episode features an engaging conversation with author Kacey Ezell, who unveils her new book, 'Magelight'. Kacey, a seasoned writer with numerous military science fiction titles to her credit, shares her journey into the fantasy genre, reflecting on how her childhood imagination fueled her passion for storytelling. The hosts, Rachel and Nino, lead Kacey through an exploration of her creative process, the significance of community in writing, and the importance of prioritizing one's artistic endeavors amidst life's many obligations. In her discussion, Kacey emphasizes the necessity of maintaining a sense of joy in writing, even when faced...
2025-06-11
53 min
Storystruck
Episode 1: Unlock your creativity by building a writing ritual (Spoiler alert - it doesn’t have to be perfect)
Writing Rituals That Actually Work (And Why Yours Doesn’t Have to Be Perfect)Struggling to make writing a habit that actually sticks? You’re not alone. In this episode of Storystruck, Rachel and Neno get real about writing rituals—what works, what doesn’t, and why it’s okay to throw out all the “rules.” From blackout poetry and fantasy playlists to grounding meditations and editing at the coffee shop, they share the creative (and chaotic) ways you can carve out space for writing your fiction or nonfiction book.Whether you’re a morning writer with a Vi...
2025-06-04
38 min
Nonprofit Storytellers
Why a nonprofit changed its name — and avoided acronyms in the process
Changing the name of a nonprofit is tough. There’s often an affinity or long history to an organization’s name, and it’s not uncommon for an executive director to encounter at least some skepticism when proposing the switch. Executive Director Emily Shields didn’t shy away from a name change, however. She lead the effort to update the name of her organization, from Iowa Association of Community College Trustees to Community Colleges for Iowa. On the Nonprofit Storytellers podcast, we talk about: What prompted the name and brand change How she wa...
2023-07-15
23 min
Nonprofit Storytellers
How an education nonprofit launched and is positioned to scale in Des Moines
How do you launch a nonprofit, find clients, community partners, and supporters? And how do you intentionally make decisions early on so the organization can scale later? Executive Director Noelle Nelson leads the new Avenue Scholars Des Moines organization, an expansion of an Omaha-based nonprofit that guides students through specific career exploration. The initiative doesn’t end after a student graduates high school or even a post-secondary degree or certificate, they stay with the student through getting their first industry job. On the podcast, we talk about launching in the Des Moines area, key...
2023-06-29
21 min
Nonprofit Storytellers
Launching a new nonprofit fundraising event
Dental Connections provides critical dental services to low-income individuals in the Des Moines area, as well as school-based dental services to students who might otherwise fall through the cracks. It’s hard to concentrate in school when you have a toothache; some students even contemplate pulling their own tooth before they learn about — and access — Dental Connections school-based or mobile clinics. When Carly Ross was hired as executive director, part of her goals was implementing a marketing strategy and raising awareness of what supporters saw as a “best-kept secret.” Like many nonprofits, Dental Connections had been operat...
2023-06-17
14 min
Nonprofit Storytellers
A nonprofit's simple, sustainable, four-step fundraising and friendraising model
How do you consistently attract new donors, supporters, volunteers, and connectors? Mosaic is a nonprofit that supports adults with intellectual or developmental disabilities. Their simple, four-step fundraising model has impacted their organization and created a cycle of new supporters of their services. Bryanne Lang, the Resource Development Manager at Mosaic for its Central Iowa services, shares the fundraising model, and it has been so successful. Our conversation includes: The four steps of introduction, cultivation, solicitation, appreciation How monthly Zoom meetings continue to be an effective approach to introductory meetings How the captured stories of the...
2023-06-06
26 min
Nonprofit Storytellers
How a nonprofit's podcast is reducing the stigma of mental health while promoting their services
How do you reduce the stigma of mental health while raising awareness about your nonprofit’s services? Employee & Family Resources hosts a monthly podcast called Emotion Well, which shares stories of mental health challenges and how individuals have sought support and community through their journey. From cancer diagnosis to a loved one’s suicide, the episodes paint a raw picture of mental health while also tying back to EFR’s services as an employee benefits provider. Offering mental health and wellness services through the workforce is often a first stop on an individual’s mental health jou...
2023-05-26
22 min
Nonprofit Storytellers
Why a nonprofit built relationships with the media — and stoked a local controversy
Eat Greater Des Moines is best known for its food rescue program, but the nonprofit is working to do far more — such as change the food system to make it better for everyone. In this interview with Executive Director Aubrey Alvarez, we discuss the importance of nonprofits reaching out and working with the media, regardless of the public relations or marketing budget. Alvarez has earned a reputation for being bold in sharing (sometimes controversial) stories with newspapers, television stations, business journals, online news outlets, and others. In the podcast, we talk about: Why she reac...
2023-05-16
22 min
Nonprofit Storytellers
How a nonprofit leverages partnerships for their campaign to reduce the stigma of mental illness
The Iowa Healthiest State Initiative is a nonprofit that wants every Iowan can live a healthy life. They work to create awareness and integrate solutions to improve the physical, social, and emotional well-being of Iowans. In May each year, they launch a statewide Mental Health Awareness Month campaign called Make it OK. The goal is to reduce the stigma of having a mental illness. Every nonprofit has a limited budget, and the Healthiest State Initiative is no different. What’s unique is how they’ve developed partnerships across businesses, media, sports, entertainment, and other industries to h...
2023-05-09
27 min
Nonprofit Storytellers
How a statewide nonprofit explains their 40 programs in three words
Have you ever struggled to articulate what your nonprofit does in a clear and concise way? That’s the challenge YSS was facing before they implemented a tagline that helped consolidate their message. More than just a nice sentence, their tagline has become the foundation of their marketing and communication efforts.  Since rolling it out, YSS has structured its annual report, a video series, and presentations around a sentence — really, three words — that encompasses its 40 programs. On the Nonprofit Storytellers Podcast, we talk to Kayla Choate, director of marketing and communications at YSS, talks ab...
2023-05-02
21 min
Nonprofit Storytellers
How Des Moines University’s president approached the nonprofit’s board about building a new campus
As president and CEO of Des Moines University, Angela Franklin has led the medical school through one of the most significant changes in its history: Building a new campus west of its current location near downtown Des Moines. On the Nonprofit Storytellers Podcast, Franklin talks about the Purple and Proud Campaign, what presenting such a large vision to the board was like, and how she handled naysayers. On the podcast, you’ll find a full interview that includes the following: How she approached her first year as president How she walked through a mis...
2023-04-25
27 min
Nonprofit Storytellers
How DMU's president approached the nonprofit's board about building a new campus
As president and CEO of Des Moines University, Angela Franklin has led the medical school through one of the most significant changes in its history: Building a new campus west of its current location near downtown Des Moines. On the Nonprofit Storytellers Podcast, Franklin talks about the Purple and Proud Campaign, what presenting such a large vision to the board was like, and how she handled naysayers. On the podcast, you’ll find a full interview that includes the following: How she approached her first year as president How she walked through a mis...
2023-04-25
04 min
Nonprofit Storytellers
Why sharing survivor stories are critical to change, even at nonprofit galas and fundraising events
Ever wondered how sobering your nonprofit's gala speach should be? When Richard Schoeberl, the US team Lead for Hope for Justice, speaks at an event, he doesn’t view at it as entertainment. He wants people to leave with a better grasp of a horrendous crime of human trafficking. He recently was in Iowa to speak at their fundraiser. Some audience members were crying, they were so moved by the stories he shared of individuals — young girls, older women, and others — who had been enslaved. In this podcast, Host Mackenzie Walters talks with Richard...
2023-04-18
23 min
Nonprofit Storytellers
Donations and support increased after a nonprofit published an annual magazine
Why would a publish an annual report that doesn’t look or feel like one? Nonprofit Storytelles host Mackenzie Walters talks with Kate Hayden, who she knows from her journalism days, on an annual magazine that EMBARC published in November 2022. The magazine carried a big announcement: EMBARC was splitting into two organizations. One focuses on serving all immigrants, while one continues to focus on the Burmese community. A former business reporter, Kate is the marketing manager at RIVA, a new name for the nonprofit previously known as EMBARC, as the name EMBARC is be...
2023-04-11
23 min
Nonprofit Storytellers
How a nonprofit uses data to tell 'micro stories' and combat myths about food insecurity
Have you ever needed to combat "myths" about the people you serve? The creation of a data dashboard — a concept often used in businesses, and created for programming at Des Moines Area Religious Council — has proven priceless in shaping the narrative and providing real-time facts about food insecurity in the area. DMARC is an interfaith cooperative that works with 200 faith organizations from five world faith traditions. Serving Central Iowa, the nonprofit is best known for their food pantry network that supports many local pantries. CEO Matt Unger was drawn to their mission because some...
2023-04-10
23 min
Nonprofit Storytellers
How a nonprofit’s storytelling campaign tripled donations
If you’ve ever said that your nonprofit is the “best kept secret” — you’re not alone. Community Support Advocates serves individuals with mental health challenges or disabilities, and president Christina Smith has said they're one of the community's "best kept secrets." Organizations that work directly with CSA know the great work they do to serve members, but outside of those direct partnerships, many don’t know about CSA. With their tried-and-true funding streams declining, Smith knew CSA needed to focus more intentionally on fundraising and marketing efforts. Not only did the not-for...
2023-04-06
22 min
Nonprofit Storytellers
How a brand strategy and color campaign helped define the DSM Airport
Have you noticed how colorful the Des Moines International Airport is? It’s part of an intentional brand strategy — one that Mackenzie discusses with Kayla Kovarna, deputy director of communications and air service development. Their conversation includes insight from Kovarna on: What to do if you can't update your logo, but need a refresh Brand strategy and the smart use of color Launching a new website and action-oriented domain (URL) Their “DSM in the Wild” campaign for inaugural flights How they found funding to help launch Fly DSM  Why their target marketing strategy is focused on different t...
2023-04-05
23 min
Nonprofit Storytellers
Welcome to the Nonprofit Storytellers Podcast!
Welcome to the Nonprofit Storytellers Podcast, where we interview nonprofit leaders on how they are sharing their story — their outreach, fundraising, and marketing efforts. I'm Mackenzie Walters. In my work as a journalist and now as a consultant, I’ve found that sharing stories — real life examples or case studies — is the best way for someone to learn, understand, and apply an idea or approach. That’s why I started this podcast. I meet so many amazing nonprofits and association leaders that are rallying people to their mission. They might be launching a new initiative, trying to m...
2023-03-30
01 min
The More Life Podcast
065 The Power of Flexibility: Embracing Chance as Your Business Grows | Mackenzie Walters
This week we're thrilled to have Mackenzie Walters join us! Mackenzie is the CEO and strategist at StoryStruck Marketing, and a champion of asking really good questions. Through the marketing research, marketing strategy, and customer segmentation services, Mackenzie works with professional services and associations to increase revenue, reduce risk, and elevate customer satisfaction. She sat down with us to talk about perspective, embracing change, knowing when to slow down and the realities of "success" means. Listen today!
2023-02-28
32 min
Nurture Small Business
This is How We Do It 🎵 at DCA Virtual – 2022 Rewind
It is out with the old for our year-end Nurture Small Business final podcast episode. Deanne Duncan and Samantha Robbins, our fearless leaders here at DCA Virtual Business Support, join me as we chat about what we’ve learned from 2022. There were many lessons that we hope you also find valuable. Culture shifts, personal growth from adversity, and growing pains retaining our remote team. We’ll tell you about the survey we developed that totally revamped our New Hire Orientation process to create more stability.  The duo shared their favorite podcast episodes. Both centered around mental health and p...
2022-12-26
26 min