Shows
IT LeadersMinimizing Barriers to Effective Communication ft. Sue FreasIn her presentation, "Minimizing Barriers to Effective Communication," Sue Freas, Director of DevSecOps Engineering at Humana, dives into the intricacies of communication as a critical leadership skill. Freas argues that effective communication goes beyond simply conveying information; it requires mindfulness about clarity, trust-building, and engagement strategies. She opens with a humorous story highlighting the impact of even minor communication slip-ups, underscoring how easily misunderstandings arise from ambiguities—like a misplaced comma.Freas emphasizes that leaders need to be aware of their "scary" status in their teams' eyes, a perception that can hinder open dialogue and honest feedback. By...2024-10-2921 min