Shows
ReThink Productivity PodcastChapter 9 - Is the projected saving real?Send us a textSue and Simon discuss Chapter 9 - Is the projected saving real? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-12-1511 min
ReThink Productivity PodcastChapter 8 - How do I find my next set of Productivity improvements?Send us a textSue and Simon discuss Chapter 8 - How do I find my next set of Productivity improvements? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-11-1711 min
ReThink Productivity PodcastThe 2024 Budget ChallengesSend us a textUnlock the secrets to navigating the recent economic shifts with us as we dissect the impacts of the recent budget. Discover how the 6.7% rise in national minimum wage, cessation of Covid-era business rate relief, and increased employer national insurance contributions are rewriting the playbooks for retail and hospitality industries. These sectors, which are heavily reliant on national minimum wage workers, face a unique set of challenges. Businesses are bracing for recruitment slowdowns and inflationary pressures, with major players already strategizing to tackle billions in additional costs. We share valuable insights into salary sacrifice...
2024-11-1117 min
ReThink Productivity PodcastReThink Forum 2024 ReviewSend us a textJoin Simon, James and Sue as they review the ReThink Forum 2024. They talk through the themes of the day and hot topics of conversation #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-09-2217 min
ReThink Productivity PodcastChapter 7 - I've added new services, how can I make them more efficient?Send us a textSue and Simon discuss Chapter 7 - I've added new services, how can I make them more efficient? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024For those that have never seen it link to the Do It All advert below (enjoy)DO IT ALL VIDEO #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity Podcasts
2024-07-1414 min
ReThink Productivity PodcastChapter 6 - What can we stop doing to free up our people?Send us a textSue and Simon discuss Chapter 6 - What can we stop doing to free up our people? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-06-3011 min
ReThink Productivity PodcastChapter 5 - Is my leadership structure right?Send us a textSue and Simon discuss Chapter 5 - Is my leadership structure right? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-06-0214 min
ReThink Productivity PodcastChapter 4 - How do I balance investing in sales and controlling costs?Send us a text Sue and Simon discuss Chapter 4 - How do I balance investing in sales and controlling costs? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-05-1211 min
ReThink Productivity PodcastRetail Technology Show 2024 ReviewSend us a textEver wondered what it's like to have a front-row seat at the heart of retail innovation? Sue James and I just stepped off the buzzing floor of the Retail Technology Show, and we're eager to bring you the scoop on the latest trends that are transforming the way we shop. We'll explore the show's explosive growth, the educational value of its workshops, and tackle the omnipresent topic of AI in retail #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50...
2024-04-3007 min
ReThink Productivity PodcastChapter 3 - How can I make savings?Send us a textSue and Simon unpack Chapter 3 - How can I make savings? from our book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-04-0718 min
ReThink Productivity PodcastChapter 2 - How can I serve more customers at peak?Send us a textSue and Simon unpack Chapter 2 - How can I serve more customers at peak? from our book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-03-1711 min
ReThink Productivity PodcastChapter 1 - Where is your money really going?Send us a text Sue and Simon unpack Chapter 1 - Where is your money really going? from our book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2024-02-1111 min
ReThink Productivity PodcastEvery Second CountsSend us a textHave you ever wondered how to turn the ticking of the clock into a symphony of productivity and exceptional results for your business? Your golden hour has arrived as Sue and I unpack "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." This 144-page book is more than just a read; it's a conversation starter, a catalyst for operational transformation. #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to S...
2024-01-2804 min
ReThink Productivity PodcastTop Right Thinking Episode 2Send us a textDulcie Swanston writer and owner of Top Right Thinking & Sue Hedaux join Simon in the second of a series of 3 episodes looking at the science of trust and challenge (Top Right Thinking)They cover:Linking Top Right Thinking to physical productivityOutputs and insight from ReThink studies using Top Right Thinking #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedIn
2023-06-1221 min
ReThink Productivity Podcast2022 Reflections. A year of two halvesSend us a textSue Hedaux Co-Founder at ReThink Productivity returns to the Podcast to reflect on 2022A year of 2 halves for most companies growth being top of the agenda in the first half of 2022, followed by uncertainty and spiralling cost challenges in the second half of 2022 fuelled by the war and hyperinflation #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2022-12-1927 min
ReThink Productivity PodcastProductivity InsightsSend us a textSue Hedaux Co-Founder at ReThink tells us about how Productivity Studies are much more than data capture and Excel spreadsheets. Sue also covers:The basis for good data and the power of insightsWhy having trained analysts capture the data is so importantSome recent project outputs examplesThe importance of Benchmarking #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to ...
2022-04-0418 min
ReThink Productivity PodcastDo you have to choose between Efficiency & good Customer Service?Send us a text🎧 Sue Hedaux, Co-founder at ReThink tells us why you shouldn't have to compromise service to be more efficient and productive 🎧 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn
2020-10-1925 min
POWER to Live More with Jo DoddsSue Hedaux on Show #174: Staying Productive and FocusedSue Headaux is a Retail and Productivity Professional with broad experience encompassing management, customer experience programme leadership, and operational productivity improvement.
She co-founded ReThink Productivity with her husband, Simon Headaux, to help businesses review and refine their operating systems and maximise productivity.
Sue is passionate about assisting companies to bring continuous improvement to their operations and customers’ experiences by working with them to optimise their processes and lower costs.
Sue joins me today to share her experience of the transition from working in a large retail organisation to joining her husband and working re...
2020-09-0442 min