Shows
3 ThingsThe Catch Up: 28 MayThis is the Catch Up on 3 Things by The Indian Express and I am Ichha SharmaToday is 28th of May and here are today’s headlines.The Congress has renewed its call for President’s Rule in Manipur after fresh violence in Jiribam and the resignation of BJP MLA Ashab Uddin. Party spokesperson Supriya Shrinate alleged that the N. Biren Singh-led government had failed to maintain law and order, calling the administration “invisible.” The opposition said the constitutional machinery had collapsed, with thousands still displaced since the 2023 ethnic clashes. The BJP, meanwhile, has defended its state governme...2025-05-2803 min
Radio Azim Premji UniversityCampus Cast | EP 8 - Sui Dhaga - In Celebration of Indian TextilesIt is said that Sone Ki Chidiya, the proverbial Golden Bird that is a metaphor for the India of yore, was endowed with an embarrassment of riches and draped in a tapestry of textiles. Indian textile-making is a vibrant tapestry of tradition, innovation, and cultural significance that spans millennia. Our 5000-year-old textile-making heritage encompasses an array of cultural signposts, with multiple touch points where the flesh and blood of the artisan’s hand meets the coarse and smooth of the fabric. The lives of our people are interwoven with the threads of their livelihood, caste, faith, and trade. In this sp...2024-05-0313 min
BIC TALKSIndia Votes 2024: Democracy vs Disinformation (Part 1 of 4)Misinformation and fake news pose significant challenges in the electoral context in India, influencing public opinion, political discourse, and ultimately, democratic processes. With the widespread use of social media and messaging platforms, false narratives can spread rapidly, often targeting specific communities or political factions. This phenomenon not only undermines the credibility of information but also exacerbates societal divisions and hampers informed decision-making among voters. In India, where diverse perspectives and identities intersect, the proliferation of misinformation can further polarise communities and distort electoral outcomes. Love Jihad and Other Fictions is a book that debunks the viral falsehoods t...2024-04-1955 min
3 ThingsThe Catch Up: 26 MarchThis is the Catch Up on 3 Things for the Indian Express and I'm Flora Swain.It’s the 26th of March and here are today's headlines.While the Aam Aadmi Party is protesting against the arrest of Kejriwal, in a counter-protest, the Bharatiya Janata Party sought to march towards the Delhi Secretariat to demand the CM’s resignation. The police have said that permission has not been granted for protests and Section 144 has been imposed outside the Prime Minister’s residence in view of AAP’s protest. The police have detained AAP workers, including Punjab minister Harjot Bains, Ch...2024-03-2603 min
Grand TamashaSeparating Fact from Fiction
Karan Thapar, “Debunking propaganda myths, restoring truths,” Hindustan Times, January 27, 2024.
Sreenivasan Jain, Mariyam Alavi, and Supriya Sharma, “Bringing Journalistic Scrutiny to Hindutva Conspiracy Theories,” The Wire, January 17, 2024.
2024-02-0742 min
Grand TamashaSeparating Fact From FictionFrom the Obama “birther” movement in the United States to the fringe politicians who believe congestion pricing in London is part of an international “socialist plot,” it is no exaggeration to say that conspiracy theories have become part of the standard political playbook the world over.But when it comes to outlandish conspiracy theories, India stands out as a country where such tales are driving everyday political conversations in a major way. Buoyed by politicians, the media, and social media forwards, they have come to be accepted as reality by many people.A new book, Love Jih...2024-02-0741 min
Radio Azim Premji UniversityCampus Cast - Ep 7 - A Musical JourneyThe final Campus Cast episode of 2023 sees us headbanging with Bengaluru-based musician Jewel Lasrado. Jewel pours her heart and soul into her music, channelling intense emotions into powerful pop-punk and metal anthems. Learn about her musical journey, from piano lessons to writing, and composing her own music. Plus, stay tuned for APU Voila! Our dedicated news team brings you the latest scoop on campus, including sports, academics, cultural events, and more. Tune in now for a dose of awesome music and campus buzz! Credits: Jewel's Story: Gauri Nair Show host: Hitika Gilhotra News anchors: Krithi Nambiar, Jyotiraditya Pradhan, Bhadra S...2023-12-1514 min
Radio Azim Premji UniversityCampus Cast | EP6 - Campus Cast is back!After a break, we are back in business! This episode is presented by an all-new team and we bring you an interesting array of campus happenings in our news bulletin, APU Voila, along with the inspiring story of Padma Pao, an independent musician from Assam. Sikur Padma Pao, who belongs to the Mishing tribe of Assam, is in love with music. Kinshuk Ghosh introduces us to Padma's journey of music, and how his liking for music turned into making music for a living, and living for music. We learn about Padma’s ambition to grow the popularity of his art wh...2023-10-3114 min
Radio Azim Premji UniversityCampus Cast (Ep5) Farewell - Radio Azim Premji University - 27th April 2023From online to offline to online again. Zoom classes with the cameras off. Halloween under blankets. This wild, exhilarating spell of college through the pandemic has been equally testing and redeeming. But all good times end in a bittersweet mash of memories and musings. For this special valedictory episode, the Radio APU Campus Cast crew whips together a melange of voices from outgoing seniors. With touches of poetry, dashes of wisdom, and a flourish of music, laced with sobering unwanted advice and tears too many to wipe away. Goodbye is too good a word, so just say farewell. Acknowledgements: Steve...2023-04-2718 min
Radio Tune of EntertainmentKanishk talks with Supriya sharmaHelllo Super duper guys So today we talk about Artificial intelligence and more let's listen.2023-04-2425 min
Radio Azim Premji UniversityCampus Cast (Ep4) A Conversation on Mental Health - Radio Azim Premji University - 6th April 2023Mental health is so vast and layered a subject that it’s not ever possible to confine the discussion to a single episode. Yet, here we have made a start, addressing the elephant in the room. From being mindful of our moods, to understanding our emotions. From being wary of self-labelling and labelling others, from knowing how to speak about mental illness to seeking help for it, we have all the conversation starters in this episode of Campus Cast. We are grateful to our Conversations counsellors Pratik Motikar, Soumitra Saxena and Faireen Freddy for engaging with this subject in a se...2023-04-0617 min
CX...Oh!E.P.I.C.ing the Experience ft Federica RouxWe've boarded the new year wagon here at CX...Oh! (it's never late ;)) to decode E.P.I.C. experiences (yes, the EPIC ones only!) with Federica Roux, Chief Experience Officer at Odity. Here's a glimpse of what they read like.
E. Easy
P. Personalized
I. Intuitive
C. Contextual
Tune in to get the details of 'how' to incorporate them in our company culture.
Federica's LinkedIn profile: https://www.linkedin.com/in/federicaroux/
...2023-03-2622 min
Radio Azim Premji UniversityCampus Cast (Ep3) Flight 003 Ugadi Special - Radio Azim Premji University 22nd March 2023Happy Ugadi/Baisakhi/Gudi Padwa/ Pohela Boishakh from Radio Azim Premji University! We returned from semester break to a Bengaluru blushing with a floral tribute to the change of seasons. The peachy hues of Tabebuia, the comforting mauve of Jacaranda, the stunning firecrests of the Flame Of The Forest, the hot pink of Cassias, the deep purple of Pride of India… no wonder they once called this the Garden City. We’d love to stay but, hey, a holiday is the best cure for vacation blues. We have places to go. Can you hear that? It’s the last boarding call...2023-03-2217 min
Radio Azim Premji UniversityCampus Cast (EP2) Valentine's Day Special - Radio Azim Premji University 10 Feb 2023Because it’s February, this is the love episode. What’s the worst Valentine’s Day gift you can give anyone? Find out on Campus Kya Kehta Hai! From being broken-hearted to being broke, from breaking up over WhatsApp to enduring cafeteria grub because you enjoy the company (aww), how far will you go for love? In Explore More, discover a confluence of passion and purpose at Sarla, an artist’s residence in the midst of a farm. Just ten minutes by auto from the campus. It’s the ideal place for your heart to find expression. Get the latest on the APU...2023-02-0915 min
The Media ShowBBC's Modi documentary controversyIn India, a BBC documentary about India's Prime Minister Narendra Modi is causing controversy. The documentary explores tensions between Narendra Modi and India's Muslim minority. The Indian government says it has ordered Twitter and YouTube to take down video clips from the documentary, but what are the implications for press freedom in India? Also in the programme, how Spotify's podcast strategy is changing and what it means for how we listen to radio and podcasts in the future.Guests: Rishi Iyengar, staff writer at Foreign Policy magazine; Supriya Sharma, Executive Editor of the news website Scroll; Raman...2023-02-0128 min
Odia stories and poems by Debu PandaSampark Setu - A Patriotic Odia Song - Lyrics By Debu Panda and Music By Dilip AcharyaGreat opening at #osaconvention inaugural. 50+singers across US. Participants: Abhipsa Giri, Aditya Pattnaik, Anita Routray, Anoushka Jena, Archita Satapathy, Arpita Dash, Bhakti Dash, Bibu Mohapatra, Biswa Satpathy, Chinmaya Panda, Deepa Mahapatra, Devika Tripathy, Dharitri Pattanaik, Dilip Acharya, Kuku Das, Kunmun Garabadu, Lipsa Padhi, Madhusmita Khuntia, Mahasweta Nayak, Manasa Sabat, Meesha Acharya, Mita Moharana, Monica Dash, Monali Acharya, Padmaja Dash, Pallavi Mohapatra, Pavni Tripathy, Pradeep Panda, Prakruti N Pati, Pramod Mahapatra, Prasad Sastry, Rajesekhar Murtinty, Rajashree Panda, Rajesh Dash, Samhita Dash, Sandhya Panda, Satyajit Mohapatra, Saubhagya Tripathy, Saumya Mishra, Shresha Pattnaik, Shreya Dash, Smita Tripathy, Soumya Das Sharma, Srianshi Samantaray, Sub...2022-12-0108 min
CX...Oh!Decrypting Customer Succ-trategy ft Irit EizipsCustomer success - just another jargon or a substantial integrant in the experience that a customer has with an organisation? Let's decrypt it with Irit Eizips, CEO, CSM Practice.
Irit's LinkedIn profile: https://www.linkedin.com/in/eizips
Experience the magic of service!2022-10-0118 min
CX...Oh!Succeeding with Customer Success ft Maranda DziekonskiWhat is it like to succeed with customer success? We're canvassing it with Maranda Dziekonski, Chief Customer Officer, Swiftly.
Maranda's LinkedIn profile: https://www.linkedin.com/in/marandaanndziekonski
Experience the magic of service!2022-08-1114 min
CX...Oh!Creating Experiential Value ft Diane MagersTalking real business numbers here, we're uncovering how experiences create tangible value for companies with Diane Magers, the founder of Experience Catalysts, a sherpa for new and developing experience-obsessed organisations, and the Emeritus Chair for Customer Experience Professionals Association (CXPA).
Diane's LinkedIn profile: https://www.linkedin.com/in/dianemagers
Experience the magic of service!2022-07-2818 min
CX...Oh!The Experience Equation ft Adriana Salazar HidalgoWhat truly makes a great customer experience? Speed. Convenience. Consistency. Friendliness. And human touch—that is, creating real connections by making technology feel more human and giving employees what they need to transmit it to the end user. That's for the recipient, which in turn leads to business growth. Ever looked at the other side of the coin, what lies in here for the humans delivering this experience? Deliberating with us on this aspect is Adriana Salazar Hidalgo, a passionate CXer from Barcelona, who shares that embellishing the whole cake is a sense of fulfilment beyond words, which is the...2022-05-1618 min
CX...Oh!Hunting for the Magic Metric ft Kristi FaltorussoHunting for the magic metric in CX? We're disentangling the experience barometer mania this week with Kristi Faltorusso, an award winning Customer Success Executive with experience in building, scaling and transforming customer success organisations at hyper-growth B2B SaaS companies. Currently, she's the Chief Customer Officer at ClientSuccess, and also the Founder of Keeping CS Simple, a content experience, supporting the simplification of Customer Success for Executives, CS Leaders, CPSs and more.
Kristi's LinkedIn profile: https://www.linkedin.com/in/kristiserrano
Experience the magic of service!2022-05-0616 min
Weekend Mornings with Raji SohalSunday Podcast: By-Election winner announced, Will the RCMP be replaced? Blood donation update & Street chaos in ChinatownOn the show today:
Is the RCMP going to be replaced with a provincial police force?Guest: Brenda Locke - Surrey City Councillor
Blood donation ban on men who have sex with men can endGuest: Dr. Supriya Sharma - Chief Medical Advisor to the Deputy Minister of Health Canada
Chinatown legacy businesses say street chaos increasedGuest: Calvin Chan - Owner of Hung Win Seafood in Chinatown
The winner of the Vancouver-Quilchena By-Election Guest: Kevin Falcon - Leader of the BC Liberal Party2022-05-0139 min
My Topicless tapri#Influncerforlife Season 3 Taprii Talk with RJ Supriya From (Fever 104 FM Delhi)IN Conversation With RJ SupriyaI had a Amazing Conversation With Her About Influencer Life and How is she dealing with Life Pressure Ups and Down and what new Content she is doing These days.and she is Famous for Alexa voice2022-04-2033 min
CX...Oh!Nurturing the Experience ft Mandisa MakubaloIntroducing to you in this episode, the woman running South Africa's 1st 100% black women owned CX Management Consultancy - Mandisa Makubalo, CEO, Unlimited Experiences SA, who has been ranked amongst the Top 100 CX Global Thought Leaders for 2021, is an author, community leader for Women in CX Africa chapter and serves on various boards across the country.
We dig deeper into what lies at the core of strengthening your relationship with the customer that sets a sturdy foundation for an experience that self-nurtures.
Mandisa's LinkedIn profile: https://www.linkedin.com/in/mandisa-makubalo-9b180b6b
2022-03-3119 min
Desis.Live Weekly Bollywood ShowSeason Three: Review of Sutliyan, Jhund, Rudra and Undekhi Season 2We had a lot to review this week. We started with the Zee5 series Sutliyan, which is the story of Supriya struggles to manage her responsibilities after her husband dies in the pandemic. She gets help from her kind neighbors—a grocery store owner, Trilok aka Loki (Suneel Sinha) and his daughter Dipanita (Niharika Lyra Dutt). But she holds a grudge with her children as they did were not able to come to attend their father's last rites. As Supriya is striking out on her own with her by launching Sutliyan, a handmade macrame business, sh...2022-03-1346 min
Depictions MediaHealth Canada, confirms the department's regulatory approval of Paxlovid, Pfizer's COVID-19 oral antiviraIn a virtual news conference, Dr. Supriya Sharma, chief medical adviser with Health Canada, confirms the department's regulatory approval of Paxlovid, Pfizer's COVID-19 oral antiviral. The treatment is intended for adults with mild to moderate COVID-19 who are at high risk of becoming seriously ill. She is joined by Dr. Marc Berthiaume, director of the Bureau of Medical Science at Health Canada, Dr. Theresa Tam, Canada’s chief public health officer, and Dr. Howard Njoo, deputy chief public health officer.2022-01-171h 06
CASSAVaccine Engagement Series: Part 1 - Vaccines for ChildrenThis is CASSA’s vaccine engagement series where we invite experts across Canada to weigh in on COVID – 19 related issues and topics. For this episode, we are joined by Dr. Supriya Sharma, Chief Medical Advisor, to talk about vaccines for children.2021-12-1323 min
CX...Oh!Sharing that Experience ft Dan GingissIn the CX...Oh! studio this time is someone who believes that a remarkable customer experience is your best marketing strategy, it's Dan Gingiss from Chicago, an established international keynote speaker and customer experience coach. He teaches businesses and executives how to make the brand lovers louder than the haters by creating experiences they can’t wait to share with their friends and followers. Dan is the author of The Experience Maker: How To Create Remarkable Experiences That Your Customers Can’t Wait To Share (September 2021) and Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Soci...2021-12-1224 min
Policy and RightsPolicy and Rights Child Vaccines November 27 2021In a virtual news conference, Dr. Supriya Sharma, chief medical adviser with Health Canada, confirmsthe department's regulatory approval of the Pfizer-BioNTech Comirnaty COVID-19 vaccine for children ages five to 11. This is the first COVID-19 vaccine to be authorized for use with this age group in Canada. It will be offered in doses one-third the size that is given to those ages 12 and older. Dr. Sharma is joined by Dr. Marc Berthiaume, director of the Bureau of Medical Science at Health Canada; Dr. Theresa Tam, Canada’s chief public health officer; Dr. Howard Njoo, deputy chief public health officer; an...2021-11-281h 24Depictions MediaCanada: Health Official Approve Pfizer Vaccine for ChildrenIn a virtual news conference, Dr. Supriya Sharma, chief medical adviser with Health Canada, confirmsthe department's regulatory approval of the Pfizer-BioNTech Comirnaty COVID-19 vaccine for children ages five to 11. This is the first COVID-19 vaccine to be authorized for use with this age group in Canada. It will be offered in doses one-third the size that is given to those ages 12 and older. Dr. Sharma is joined by Dr. Marc Berthiaume, director of the Bureau of Medical Science at Health Canada; Dr. Theresa Tam, Canada’s chief public health officer; Dr. Howard Njoo, deputy chief public health officer; an...2021-11-2324 min
CX...Oh!Scoring CX Goals ft Gregorio UglioniWhen we view technology through the lens of an individual CX function, connecting the dots becomes slightly blurred unless we adjust to the key CX activities: understanding customers and their experiences; analysing data collected from those experiences; acting on the insights; and continually managing CX efforts across the brand. And to ace the art of using this clarity to score goals, in house today is Gregorio Uglioni, host of 'CX Goalkeeper' podcast and a specialist in Business Transformation, Innovation and Customer Experience. Here's what we discuss:
- Service excellence as a customer focused value generating engine
...2021-11-1022 min
CX...Oh!Closing the Loop ft Michael BrandtExactly as closing the loop efficiently automates electrical circuits, it makes businesses flourish, most specifically with reference to customer experience. The question is how to do it with consistency, and that's what we are taking up with Michael Brandt, a profound CX strategist and the founder of CX-Excellence.com based in Switzerland. Closing the loop demonstrates to customers that they are being heard and that their concerns are being taken seriously. Points that we cover:
- Process vs procedure
- Power that empowers
- Acting on negative feedback or complaints
- 5...2021-11-0435 min
CX...Oh!Unlocking the M.A.G.I.C. ft Ricky LockeWhat does the art of magic have to do with customer experience?
In this episode, we unlock the anatomy and physiology of the word M.A.G.I.C. and how to embrace this art to create a magical experience for those we interact with. All with the award-winning magician Ricky Locke! In addition, Ricky is a speaker, behavioural trainer with 15 years of retail leadership background, and host of the 'Unlocked' podcast who inspires businesses to create memories that last a lifetime.
Note: Stay till the end for a sweet magical cookie ;)
Ricky's Link...2021-10-2422 min
CX...Oh!Pirating the NPS ft Stine MarsalNPS (Net Promoter Score) is a widely used metric to measure the experience of customers. But does it work for your organisation given raw? With Stine Marsal, Denmark's leading CX expert who's greatly contributed to directing smoother experiences for the customers of the three biggest Danish brands, namely, Copenhagen Zoo, Tivoli Gardens, and Copenhagen Airport; we'll look into how the NPS can be tailored to provide you with a view that matters to future decision making as a company. Here's what we take up:
- Using NPS-ish approach as the driver of top management focus
...2021-10-1732 min
CX...Oh!Punk CX ft Adrian SwinscoePunk exploded out of the back of progressive rock with it’s democratic, DIY, back to basics approach that inspired both a cultural and musical movement and change in mindset. It dared to be different and was ok with the fact that not everyone liked that. So, is it time to consider what a punk rock version of CX would look and feel like, particularly given that many reports suggest that around 70% of customer experience projects fail to deliver on their promises? Let's check it out with our guest Adrian Swinscoe, an aspirant CX punk, best-selling author, Forbes contributor, bl...2021-10-1526 min
CX...Oh!CX Wednesday ft Dennis WakabayashiHappy CX Day fam!
CX...Oh! is celebrating this special occasion with Dennis Wakabayashi, the global voice of CX.
The first Tuesday of October marks a global celebration of the companies and professionals that create great customer experiences, it's CX Day, general euphoria over all things CX! It’s a day when organizations roll out the red carpet for their customer-facing employees and CX experts, highlighting their contributions and underscoring the company’s commitment to excellence in customer experience.
And then comes Wednesday in October (the day after CX Day) that’s really most tellin...2021-10-0620 minDepictions MediaCanada Media update from Health Minister and Dr Tam October 1 2021In Ottawa, federal Health Minister Patty Hajdu provides an update on the federal response to the ongoing COVID-19 (coronavirus disease) pandemic. She discusses federal support for provinces and territories as they deal with the fourth wave. The minister faces questions about requests from Saskatchewan, Alberta and British Columbia for the federal government to send doses of the one-shot Johnson & Johnson COVID-19 vaccine, in the hopes that will increase vaccine uptake among individuals who have concerns about the Pfizer and Moderna vaccines that use mRNA technology. Hajdu is also asked about Prime Minister Justin Trudeau's decision to spend the inaugural National...2021-10-031h 39
CX...Oh!Hacking Customer Success with AI ft Gaurav BhattacharyaMcKinsey Global Institute predicts that AI (Artificial Intelligence) could increase productivity by up to 40%, double the growth rate, and lead to an annual economic boost of up to $13 trillion in 2030. We get to the 'how' and 'why' of it with Gaurav Bhattacharya, CEO at involve.ai, who's on a mission to make the world's companies more customer centric. He is a product nerd who started coding at 10 yrs old ,built his first video game at 12, and has been recognised as Forbes30under30.
We talk through:
- AI as the biggest opportunity in customer experience
2021-09-2617 min
CX...Oh!CX Beyond Business ft Christopher BrooksIs there any purpose of CX (Customer Experience) other than retaining customers and keeping the bottomline glowing? Of course, there's something that goes beyond business. It's about creating a CX practice for betterment for all involved; customers, employees, communities, society and shareholders. But what does that actually mean and how to bring it to play? That's what we're learning from Christopher Brooks, a customer strategist with over 20 years of agency, clientside and consultancy experience working with corporates across Europe and the Americas, he is now the MD at Clientship.
Here's what our chat includes:
...2021-09-2223 min
CX...Oh!Riding over Empathy ft Charlotte SpainEmpathy, empathy, everywhere and lots of drops to drink! While the world's going gaga over empathy (and yes, we should), let's figure out in this episode with Charlotte Spain why empathy isn't the most appreciated characteristic in customer service and what works instead. Charlotte is a customer experience leader creating industry-defining, end-to-end customer experiences across all customer-facing channels, and currently oversees strategy and execution of rider experience at BuzzBike.
We gist about:
- Delivering against industry-leading KPIs
- Customer loyalty and longevity in sustainable logistics business
- CS as a career p...2021-09-1818 min
CX...Oh!The Ultimate CX ft Scott McKainWondering how organizations and leaders attain, sustain, and regain the ultimate level of distinction? Oh wait, what is the 'ultimate level of distinction' first? Let's get that sorted with Scott McKain, a globally recognized authority on how organizations and professionals create distinction to attract and retain customers, and stand out in a hyper-competitive marketplace. His book, ICONIC, was named on Forbes.com as top 10 business books of 2018. Scott’s expertise has been quoted multiple times in USA Today, the New York Times, Wall St. Journal, and International Herald-Tribune. His commentaries were syndicated on a weekly basis for over a de...2021-09-1731 min
FindmyvaccineTo Approve or Not to Approve? The Art of Decision Making with Health Canada's Chief Medical Advisor Dr.Supriya SharmaDr. Supriya SharmaChief Medical Advisor, Health CanadaDr. Supriya Sharma took on the role of Chief Medical Advisor to the Deputy Minister at Health Canada in August 2015, in addition to her role as Senior Medical Advisor of the Health Products and Food Branch in the department.Dr. Sharma completed her MD from the University of Ottawa. Further to that, she completed a pediatrics residency at the Alberta Children's Hospital in Calgary. She completed a Masters of Public Health in International Health from the Harvard School of Public Health.Dr. Sharma has...2021-09-1446 min
CX...Oh!I'll Be Back ft Shep HykenWondering where I'm going? Nah...I'm here only! 'I'll Be Back' is the title of Shep's upcoming release. Sounds powerful, eh? And that's why we've invited him so we can get a taste of this treasure before the rest. Shep Hyken is the Chief Amazement Officer at Shepard Presentations, an award winning keynote speaker and New York Times and Wall Street Journal best-selling business author. As one of the leading experts in the field of customer service and experience, Shep works with companies who want to build loyal relationships with their customers and employees. His book in question includes...2021-08-3127 min
CX...Oh!Business Strategy & Customer Strategy as Siamese Twins ft Sharon BoydOn our show is Sharon Boyd, the Chief Customer Officer for MKL Innovation and MD for MKL CX – a Customer Experience Agency. She has led multi-million pound transformation programmes for FTSE 100 companies in the UK, is a Director at the Customer Institute, a published author, among top 25 UK Customer Experience Awards winners 2021, and a captain on the CX World Games. We dissect with her the following topics.
- Conjoint nature of business strategy and customer strategy
- CX creation and maintenance
- AI as CX enabler
- Factors of CX maintenance
2021-08-2526 min
CX...Oh!Deriving Value from Vanity ft Sue DurisObsessed with the undying temptation to make data driven decisions in the present world, we clarify what to expect when incorporating dashboards in the CX framework with Sue Duris, Co-Founder and President of M4 Communications, a global marketing and customer experience strategic consulting firm that helps organizations create omnichannel experiences to engage employees and drive customer value. As an experienced Marketing and CX leader, with former positions as CMO, VP of Marketing, and Director of Customer Experience, and a history of helping companies create customer-centric models, she takes us step by step through the process of deriving value from...2021-08-2431 min
CX...Oh!Make 'em Come Back ft Melissa MooreOur guest this weekend is Melissa Moore, a Retail Consultant, Mentor and Trainer based in Ireland. Built up on a strong foundation of working with well known international names in retail including high street brands, supermarket chains and premium hospitality for over 20 years, her business, The Retail Advisor, empowers retailers to reach their potential through sales growth and excellence in customer experience. In this authentic conversation with her, we see how CX works for retail per below points:
- Reimagining the retail experience
- Cementing customer loyalty
- Personalised CX journey
...2021-08-2222 min
CX...Oh!Luxperiences Simplified ft Santosh SharmaWe're heading to simplify 'Luxperiences', i.e., Luxury Experiences in this episode with Santosh Sharma, CEO of BookMyJet, India's 1st tech platform targeted at making private jet flying an affordable, convenient, and easy affair. What we definitely share in common is the passion for aircrafts, and building on it, we find out how open communication lays a strong foundation for memorable customer experiences as we dive into:
- Exceeding customers' expectations
- Accessibility of information
- Revolutionizing private charters
- Websites & social profiles as new storefronts
- The reign of...2021-08-2023 min
ON AIR WITH SANJAY SILWAL GUPTA#040 - Miss Nepal 2020In this episode, we have reigning Miss Nepal World Namrata Shrestha, Miss Nepal Earth Supriya Shrestha, and Miss Nepal International Sandhya Sharma reflecting on their pageant journey, traveling, the social projects they are presently working on, their take on independence, love, and other aspects of life, along with the change beauty pageant introduced in their lives.
Have you checked out Namrata Shrestha’s Instagram? https://www.instagram.com/namrata.sthaofficial/ Connect with her on TikTok: https://www.tiktok.com/@namratashrestha7?lang=en Connect with Supriya Shrestha on Instagram: https://www.instagram.com/supriya_missnepalearth2020/ Have y...2021-08-181h 15
CX...Oh!Living the Trust ft Jan UrigaWhat does it mean for a customer to trust a service provider? Does trust equate to loyalty? Is it something to be expressed or lived? Hear from Jan Uriga, a CX and Innovation Strategist, Change Management lecturer at Vienna University and Faculty of Social and Economic Sciences in Bratislava on how companies live the trust in light of:
- Future of customer interactions
- Brand visibility or visibility branding
- Financial side of customer satisfaction
- A day called 'CX Day'
Jan's LinkedIn profile: https://w...2021-08-1019 min
CX...Oh!Kindi-fying the Experience ft Anna Sheppard''Kindness is the ever begetter of kindness'', said Sophocles, and to derive advantage from its cascading effect in business to create memorable experiences, we brought in Anna Sheppard, CEO of Bambuddha Group, a social enterprise that provides leadership coaching and CSR programs, helping companies to 'work kinder' for People, Customers, Community and Environment. Also, she is the host of 'Project Good Boss' and Corporate Kindness Conference and Awards, focusing on the business benefits of kindness in leadership. We touched upon:
- Corporate kindness
- Incentives for kinder decision making processes and formal relationships
...2021-07-2622 min
CX...Oh!EX for CX ft Claire Boscq-ScottFollowing Richard Branson who says, “Loyal employees in any company create loyal customers, who in turn create happy shareholders”, we set out to understand the equation EX = CX (Employee Experience = Customer Experience) with Claire Boscq-Scott, No.3 Top Global Customer Service Guru, author of 3 books (with a No.1 Amazon bestseller), BizShui creator, a marvellous keynote speaker who’s spoken in over 20 countries and the winner of the Institute of Director award. Here's what we talk about:
- Causality dilemma-what came first? The chicken or the egg?
- Employees as brand advocates
- Rule of recipro...2021-07-0926 min
CX...Oh!Saving Global CX ft Alex MeadAnalyse the inverse proportionality between state of CX worldwide and number of CX professionals through the lens of Alex Mead, a global Customer Experience Executive and an adept leader working to transform experiences across contact centres, specialising in digital, social & omnichannel platforms, customer service operations innovation, CRM implementation, and CX strategy. We focus on:
- Betting on CSX (Customer Service Experience) versus CX (Customer Experience)
- Shifting nature of customer expectations
- Adapting to Gen Zers
- Deteriorating state of global CX
Alex's LinkedIn profile: https://w...2021-07-0727 min
CX...Oh!Transition in Tourism ft Elke DensJoining us from Flanders is Elke Dens, a tourism marketing maven and one of the major driving forces to lead VisitFlanders into ‘Travel to Tomorrow’, a vision based on regeneration. As Chairwoman of the Marketing Group of The European Travel Commission, she has been aligning the marketing directors from 28 countries in Europe with a focus on long term sustainable added value. Being an expert of the COVID-19 tourism recovery program of the United Nations, she has successfully launched projects like FairBnB, and is a proud board member of The Travel Foundation and the Impact Travel Alliance. Here's the chassis of m...2021-07-0428 min
CX...Oh!Action over Perfection ft Valerie MockerIn the spotlight today is a dynamic young woman on a mission to future proof the rooms of power, Valerie Mocker, the CEO of Wingwomen, who gets up every day to help younger leaders into power positions. Named one of Europe's 40 under 40 leaders, this Oxford alumnus is a tech-for-good investor, international speaker and board member for, among others, Wikimedia, the organisation behind Wikipedia. We take up with her:
- Flow of experience from power rooms to customers
- Role of digitalisation, technology and innovation
- Make up of a mature service culture
2021-07-0230 min
Cancer Healing Journeys by ZenOnco.io & Love Heals CancerConversation with Caregiver Supriya GoelListen the Cancer Healing Journey of Supriya Goel who is a Breast Cancer survivor. She noticed a lump in her Breast, following which she underwent some tests. Even after the tests showed negative for cancer, she decided to get the lump removed which was later found malignant. She had to undergo radiation and was prescribed injections for further treatment. Supriya has always been a sportsperson and kept herself fit. She is also a rider and went for a 23 days Bike trip with fellow women bikers that changed her life.
If you or your loved one has been diagnosed with cancer...2021-07-0236 min
CX...Oh!Serving the Purpose ft Billur InalJoining us from the fashion capital of the world, Milan, is Billur Caglayan Inal, who is the Head of Net Promoter Approach (Customer Experience) at DHL Express Europe, the most international company in the world. Wondering what's common between fashion and this podcast? The ever-evolving nature. Billur is originally from Turkey, has a BSc in Manufacturing Systems and Industrial Engineering, BA in Classical Ballet and MSc in Management. We derive some inspiration from her passion of:
- Breaking the silo culture
- Hunting for continuous improvement opportunities
- Embracing multichannel learning
...2021-06-3026 min
CX...Oh!Not A Mere Pax ft Inderjit SinghFasten your seatbelts as we take off to the aviation industry with our guest, Inderjit Singh, who has served as the CEO of Indira Gandhi International Airport (IGIA), New Delhi, the largest and the busiest airport in India. Presently, he is a Consultant with the International Civil Aviation Organization (ICAO) Montreal, Canada and has held diplomatic positions in several countries worldwide in the development of aviation infrastructure. Together we cruise through the skies of:
- Servant leadership
- The 'airport' culture of service
- Influencing an experience
- Patching up with E...2021-06-2851 min
CX...Oh!Doing CX Right ft Nicholas ZeislerLet's step into the realm of real CX with Nicholas "Z" Zeisler, a Fractional Chief Customer Officer, a former Fortune 100 CX Executive, an Assistant Professor at the US Air Force Academy, a Lean Six Sigma Black Belt, and as of this summer, a published author. His forthcoming book is titled "We're Doing CX Wrong...And How To Get It Right". We propose practical solutions to practical boardroom problems such as:
- Bubble office of the Chief Customer Officer (CCO)
- What's wrong in 'doing' CX (Customer Experience) wrong?
- Journey from VOC (Voice...2021-06-2738 min
CX...Oh!Handcrafting Memories ft Renu ManjunathRenu Manjunath, Founder of LabelRM takes us through her journey of handcrafting memories in the form of exquisite jewellery that is one-of-its-kind and so inordinately unique that it's second piece won't exist (not even on Mars! ;)). These are the pointers we hover on:
- Changing consumer behaviour in fashion industry
- Magnetic service strategy
- Blurring the circle of vision
- Delivering a promise
Renu's LinkedIn profile: https://www.linkedin.com/in/renu-manjunath-35428310b
Experience the magic of service!2021-06-2519 min
CX...Oh!Everything Speaks ft Bhavana BindraIn this tête-à-tête with Bhavana Bindra, MD (South Asia) at Rehau, we traverse the territory of remodelling customer experiences with the power of a relatively soft word, 'care'. Here's what we take a sneak peek into:
- Feasibility of happy customers = happy employees formula
- Acropolis strategy for business success
- Foundation of a customer-oriented culture
- How everything speaks
Bhavana's LinkedIn profile: https://www.linkedin.com/in/bhavana-bindra-14b3a796
Experience the magic of service!2021-06-2329 min
CX...Oh!Thriving on Transparency ft Abhishek GuptaToday we make our way into the education industry with Abhishek Gupta, Pro chancellor of Jagran Lakecity University, to understand the crucial factors contributing to the plenitude of service threads in schools and universities. Here are the points we check:
- Evolving from delivering degrees to delivering experiences
- Harnessing diversity in expectations
- Democratically involving stakeholders
- Sustaining a service oriented culture
Abhishek's LinkedIn profile: https://www.linkedin.com/in/abhishekmgupta
Xperience the magic of service! 2021-06-2122 min
CX...Oh!Service Begins at Home ft Carlos SantosPreaching 'charity begins at home' is intended to help people in need. When we take it to the next level and begin practicing 'service begins at home', it gradually creates a world full of love and care on integration. We tap into the hands-on experience of our guest, Carlos Santos, CEO of Amorim Cork Italia, the Italian leader in the production and distribution of cork stoppers with over 600 million corks sold annually to around 3600 wineries; Tedx speaker, Director of AssoIndustria of Veneto, and sustainable development enthusiast on the points below:
- Customer's perception v/s company's reality2021-06-2021 min
Desis.Live Weekly Bollywood ShowSeason Two: Review of Shadistaan and Love & Shukla While Karanvir & Debattama Speak about their Show Shaurya Aur Anokhi Ki KahaniOppression in lesser-privileged families where women are always silenced cannot be wished away by a few privileged speeches. The savior complex becomes more pronounced when Sasha says, “Hum jaise auratein ladte hain taaki ap jaisi auraton ko apni duniya mein ladaai na karni pade.”Shaadistan on Hotstar is a story of three women who are facing their own demons of empowerment in their own chasms.Scott and Miraal have a go at it.Love and Shukla Review is Next and Miraal is the one who has watched this movie so she tells us about this endearing story...2021-06-1953 min
CX...Oh!Tech Up Service ft Ben GoodeyIn this episode with Ben Goodey, Marketing Lead at Sentisum and Founder of How the Fxck, we analyse automation as a tool to enhance the customer service experience we deliver as a company, looking at:
- Segregation of customer service and customer experience
- Secret sauce for converting customer insights into a customer service vision
- Synchronisation between brand and customer experience
- Frequency of monitoring support calls/tickets
Ben's LinkedIn profile: https://www.linkedin.com/in/benjamingoodey
Here are the...2021-06-1820 min
CX...Oh!Serve Better, Care More, Love Life ft Ron KaufmanCX...Oh! goes live with my birthday special episode today ;) and we are with the World's No. 1 Service Guru Ron Kaufman. Yay!!!
As the title 'Serve Better, Care More, Love Life' directs, we'll explore the following questions as we embark on this maiden voyage.
- What is service?
- Why does this term have a bad reputation historically?
- What entails being a service professional?
- How better service translates to a better world?
Ron's LinkedIn profile: https://www.linkedin.com/in/ronkaufman
2021-06-1615 min
Coffee Protocol PodcastEp 21 - Coffee Conversation with a Dentist Dr. KritiWhat could be in common when we speak about coffee with a Dentist. ? What some of us might not know is that Drinking Coffee causes teeth stain, (Discoloration), along with that what other impact does coffee and other food & beverages have on our dental hygiene. What are things that we can do to prevent hampering the aesthetics and the health of our teeth and palate in general. How Bad breath resulting from Coffee, tea and other things can be prevented or taken care of.
Along with that some really weird questions like, does one dentist go to another dentist, or...2021-06-0541 min
My Topicless tapriTaprii talk with RJ Supriyaa from fever 104lets chat with RJ supriya for next 40 min she will going to share her experiance with us like how she saved life of covid patient from home, being an RJ how she is dealing with work from home.or sabsa badi bat vo Relax kaise kar rhi hai apne aap ko.ayee jaante hai .2021-05-1743 min
CTV Question Period with Vassy Kapelos PodcastCTV QP Podcast #354: Maj.-Gen. Fortin leaves post over military investigationHost Evan Solomon discusses the week's top political stories with Procurement Parliamentary Secretary Steve MacKinnon, Conservative MP Michael Barrett, and NDP MP Lindsay Mathyssen, Sir John Bell from Oxford University, Health Canada Chief Medical Advisor Dr. Supriya Sharma, Former Deputy Conservative Leader Lisa Raitt, CTV News' Joyce Napier The Toronto Stars' Tonda MacCharles and Former Michigan Governor Jim Blanchard.2021-05-1646 min
加拿大新聞接種爭議疫苗利大於弊? 卑詩省未叫停近期，加拿大衛生部審查了阿斯利康（AstraZeneca）疫苗和血栓之間的聯繫。儘管這類罕見事件的發生率比最初預期的要高，但加拿大衛生部首席醫學顧問蘇普裡亞．夏爾馬醫生（Dr.Supriya Sharma）認為，使用這個疫苗還是可行的，風險低於因中共病毒（COVID-19）感染而出現併發症的風險。2021-04-1601 minDepictions MediaCanada NACI Passes AstraZeneca Vaccine in Under 55During a virtual briefing, Dr. Howard Njoo, deputy chief public health officer, announces that Canada is pausing the use of the AstraZeneca COVID-19 vaccine for adults under age 55, following new guidelines from the National Advisory Committee on Immunization (NACI). The recommendation comes following reports from Europe of rare but serious blood clots that have occurred after administration of the AstraZeneca vaccine. However, the vaccine remains available for people 55 and over. Dr. Njoo is joined by Dr. Supriya Sharma, chief medical adviser with Health Canada; Dr. Marc Berthiaume, the director of the Bureau of Medical Science at Health Canada...2021-03-311h 04
FM 10 MinutosFM 10Minutos 06 03 2021As entregas ao Canadá têm sido lentas e ficam atrás de muitos outros países desenvolvidos, embora tenha pedido mais doses per capita do que qualquer outro país. Com uma população de quase 38 milhões, o Canadá agora espera que 36,5 milhões de doses de vacinas aprovadas anteriormente sejam entregues até o final de junho. O regulador autorizou as vacinas Pfizer-BioNTech e Moderna Inc em dezembro, e as vacinas da AstraZeneca em fevereiro. Cada um deles requer dois disparos.
O governo de Ontário, a província mais populosa do Canadá, disse na sexta-feira qu...2021-03-0610 minCTV Question Period with Vassy Kapelos PodcastCTV QP Podcast #343: Health Canada may approve a fourth COVID-19 vaccineHost Evan Solomon discusses the week's top political stories with Health Canada's Chief Medical Adviser Dr. Supriya Sharma, Procurement Minister Anita Anand, Federal Conservative Leader Erin O'Toole and Defence Minister Harjit Sajjan.2021-02-2844 min
FemRadioImpostor Syndrome: It HappensOn this episode of FemRadio, join producer Sofia Vavaroutsos via remote production with co-hosts Supriya Sharma and Kate Jones to discuss the RSU's decision to lay off staff at a Ryerson support centre for victims of sexual violence. On this Blackout Tuesday episode, all artist spotlights are Black Canadian women, and all quarantine content is useful for Black women and their allies. Then, hear an exclusive interview by Lauren Stallone with Nike Dariani from the Women in Computer Science group at Ryerson University. SIGN UP FOR OUR NEW CJRU NEWSLETTERhttp://eepurl.com/hitNmn2020-12-0858 min
This MattersCOVID-19 vaccine 101: Health Canada’s chief medical advisor sheds lightA vaccine has been a hope for many locked in, exhausted people grappling with the pandemic and today we learned an option for vaccination is a lot closer for Canadians than we thought. There has been a lot of buzz, curiosity and questions around vaccines, so we have asked one of Health Canada’s top doctors to shed light. Dr. Supriya Sharma is chief medical advisor at Health Canada and she joins “This Matters” to talk about how COVID-19 vaccines are being assessed and what it will be like to take one.2020-12-0723 minFemRadioChildcare and Gender EqualityIn this episode of FemRadio, join host Sofia Vavaroutsos with co-host Supriya Sharma to discuss the follow-up to the RSU's promise to provide menstrual products in the SCC and more with feminist news, sports, artist spotlights and quarantine content. Then, hear an exclusive interview by Sofia with Dr. Kate Bezanson about the state of childcare in Canada.SUPPORT CJRU FUND DRIVE:store.cjru.caVOLUNTEER AT CJRU:email: volunteer@cjru.cainformation: cjru.caNEWSwww.thestar.com/news/gta/2020/11/…gendered-her.htmlwww.cbc.ca/news/canada/sudbury…-bookbuds-1.57908502020-12-0458 minFemRadioJoey - Who is That?In this Women's History Month special episode of FemRadio, join host Sofia Vavaroutsos with co-hosts Lauren Stallone, Supriya Sharma and Kate Jones to discuss some historic Canadian feminists and more with feminist news, sports and artist spotlights. Then, hear an exclusive interview by Supriya with Jessica Hinkson and Laura Nordin, co-directors of the upcoming short film, Joey, premiering on Super Channel Fuse on November 18.2020-11-0457 minFemRadioUnsalted HoneyIn this Women's History Month special episode of FemRadio, join host Sofia Vavaroutsos with co-hosts Casey Dobson, Supriya Sharma and Kate Jones to discuss some iconic Canadian female artists and more with news and sports. Then, hear an exclusive interview with Tiffany Turchyn, founder of Toronto-based jewelry company Unsalted Honey to discuss the realities of being a woman in business and the importance of perseverance.2020-11-0358 minFemRadioBrown Girl DiaryIn this episode of FemRadio, join guest-host Lauren Stallone and co-hosts Supriya Sharma and Kate Jones for the first in a mini-series for Women's History Month. Then, hear an exclusive interview with Nirosha Balakumar from the organization Brown Girl Diary.2020-10-2158 minFemRadioReduce, Re-use, Re-give?In this episode of FemRadio, join producer Sofia Vavaroutsos and co-hosts Supriya Sharma and Lauren Stallone to discuss the Indigenous actor making her directorial debut, and more with feminist news and sports. Then, hear an exclusive interview with Andrea Burke, co-founder of the Calgary nonprofit Re:give.2020-10-2158 minFemRadioThe Star Behind the StarsIn this episode of FemRadio, join producer Sofia Vavaroutsos and co-host Supriya Sharma to discuss the alarming new data from Statistics Canada, an update to the Carol Sutherland case, and more with feminist news and sports. Then, hear an exclusive interview with Kiana 'Rookz' Eastmond, founder and director of Sandbox Studios.2020-10-2058 minFemRadioShe Wears Every HatIn this episode of FemRadio, join producer Sofia Vavaroutsos and co-host Supriya Sharma to discuss the new podcast by CBC Books set to air in 2021, and more with feminist news and sports. Then, hear an exclusive interview with Nikki Sanchez, an Indigenous filmmaker, media creator, environmental educator and all-around awesome person.2020-10-2058 min
ECONOXLife Of A Person (Episode 06: Supriya Sharma)Check out the latest episode of Life of A Person series which is an interesting conversation with Supriya Sharma. Surpiya Sharma is a public policy professional currently working with P&G. At large, she works on environment, tax and international trade policies in India and a few neighbour countries for FMCG sector. She has also co-founded two platforms, namely, Government Alliance and MY Parliament which aimed at promoting youth participation in the governance and policy advocacy. She is a certified Yoga and meditation coach and gives due importance to fitness in her life. So what's stopping you? Tune in now...2020-09-2825 minFemRadioThe Stripping Sensation from the Mohawk NationYou stole her land, and now she's going to steal your heart...In this episode of FemRadio, join host Sofia Vavaroutsos with co-hosts Casey Dobson and Supriya Sharma via remote production to discuss the woman with a disability who just won a big Toronto human rights case. Plus, hear Casey's take on Bianca Andreescu's withdrawal from the US Open in the new sports segment. This week's feature story is an exclusive interview with Lou Lou la Duchesse de Rière, an award winning burlesque performer speaking about the art of burlesque and what changes she'd like to see i...2020-08-1958 minFemRadioListening and Learning with MERE HubIn this episode of FemRadio, join host Sofia Vavaroutsos with co-host Casey Dobson and new team member Supriya Sharma via remote production to discuss the three Black women now leading school boards in Ontario. Plus, get an introduction to Casey's new sports segment with a story about the NWSL. This week's feature story is an exclusive interview with Gabriela Jimenez from MERE Hub, speaking about the COVID-19 pandemic and how it has impacted land defenders in Canada and around the world.In this Blackout Tuesday episode of FemRadio, hear artist spotlights, news and quarantine content relevant for Black...2020-08-0558 min
BLAZEChaand Tu Remix (ChillOut Mix)We bring to you ChillOut Remix version by Blaze of the Hindi song "Chaand Tu" This romantic track is sung by Richa Sharma. The Lyrics is written by Alok Sharma and produced/Composed by Blaze (Blaze Records). Supriya Gautam (Lead Actress) and Suraj Singh (Lead Actor) are in this Song.
NOTE: Use Ear Phones, Head Phones for a Awesome Atmospheric Chill Out Feel.
Watch the full Video Song here: https://youtu.be/DbMA6KNhj0k
---------------------------------------------------------------
♪Stream the Full Song Here♪
Spotify: https://bit.ly/Chaandtu-Spotify
JioSaavn: https://bit.ly/Chaa...2020-05-1905 min
NL HaftaHafta 272: Arrest of ABP Majha journalist, India Today’s ‘sting operation’, and moreIn this episode of NL Hafta, Newslaundry’s Abhinandan Sekhri, Raman Kripal, Manisha Pande, and Mehraj D Lone are joined by Supriya Sharma, executive editor of Scroll.Abhinandan asks Supriya about the arrest of an ABP Majha journalist for allegedly spreading false information that might have prompted the gathering of migrant workers in Bandra, Mumbai. Was the arrest warranted, or is the journalist a scapegoat?Supriya calls it a “complete overreach”, suggesting authorities found a journalist to blame and that a lot doesn’t add up. She adds that it’s “unlikely” that the migrant workers watch a Marathi news channel, since...2020-05-0900 min
NL HaftaChhota Hafta 272In this episode of NL Hafta, Newslaundry’s Abhinandan Sekhri, Raman Kripal, Manisha Pande, and Mehraj D Lone are joined by Supriya Sharma, executive editor of Scroll.Abhinandan asks Supriya about the arrest of an ABP Majha journalist for allegedly spreading false information that might have prompted the gathering of migrant workers in Bandra, Mumbai. Was the arrest warranted, or is the journalist a scapegoat?Supriya calls it a “complete overreach”, suggesting authorities found a journalist to blame and that a lot doesn’t add up. Raman thinks the journalist “became an alibi for government miscommunication”. Mehraj says “blaming the person on the...2020-04-1800 min
Global JournalistGlobal Journalist: The Fight for Press Freedom in AsiaTwo women journalists who launched online start-up publications in their home countries face eerily similar challenges -- not from the business climate but from the political climate. Global Journalist talks with Supriya Sharma and Maria Ressa about the way the government and business leaders under investigation by their publications are using social media to silence and discredit journalists.2020-02-0528 min
Grand TamashaSupriya Sharma on Citizenship, Protests, and the Indian MediaOn January 10, the newly passed Citizenship Amendment Act (CAA) officially came into force. The act provides for an expedited pathway to citizenship for illegal migrants from a number of non-Muslim faiths hailing from Afghanistan, Bangladesh, and Pakistan and who seek refuge in India. The act has prompted intense protests across cities and towns in India. The act dovetails with another one of the Modi government’s priorities, the creation of a national register of citizens (NRC) that aims to weed out illegal migrants from India’s citizenship rolls. To talk about the bill, the street protests, and the r...2020-01-2237 min
Agla Station Adulthood with Rytasha & AyushiEp. 21: CitizenshipOn this episode hosts Ayushi and Rytasha are joined by Andre Borges, Former News Production Manager at Buzzfeed India, they unpack CAA/NRC and its impact on the country.Show Notes-People/Publications/Accounts that have been doing some stellar reporting on the issues:
Shoaib Daniyal at Scroll
Samrat X on the Northeast
Rohini Mohan on NRC Implementation
Supriya Sharma Executive Editor at Scroll
Sukanya Shantha from the Wire
Follow Gautam Bhatia on the legal front. He's very active on Twitter and Instagram.
Publications to blanket...2020-01-161h 11
NL HaftaChhota Hafta — Episode 228NL Hafta has gone behind the paywall, but we love our listeners. So, here's a little sneak peek into the complete episode.In this week’s episode, host Abhinandan Sekhri is joined by Madhu Trehan, Raman Kirpal, Manisha Pande and journalist Supriya Nair.The podcast opens with the panel discussing the ongoing doctors’ strike all over the country following the attack on doctors by a deceased patient’s relatives in West Bengal. Abhinandan asks Supriya for her views on the share of women's sports stories in newspapers since she's a sports columnist with Mumbai Mirror. Supriya says even though there are pr...2019-06-1600 min
NL HaftaHafta 228: Sports journalism, #DoctorsStrike, Aligarh murder case and moreIn this week’s episode, host Abhinandan Sekhri is joined by Madhu Trehan, Raman Kirpal, Manisha Pande and journalist Supriya Nair.The podcast opens with the panel discussing the ongoing doctors’ strike all over the country following the attack on doctors by a deceased patient’s relatives in West Bengal.Abhinandan references a study, which will be unveiled at August's The Media Rumble, on the share of women's sports stories in newspapers. He asks Supriya for her views since she's a sports columnist with Mumbai Mirror. Supriya says even though there are prominent female sports journalists, the coverage of women’s sports...2019-06-1500 min
All India BakchodAIB Podcast : feat. Lipstick Under My Burkha Cast, Sumukhi Suresh & Kaneez SurkhaOn the podcast, we talk to the ladies of Lipstick Under my Burkha on how people have reacted to this run of the mill, standard, every day movie. Oh, and also gender specific menu cards!
Watch the Video here : https://youtu.be/84Zpm3w8nJA
Buy our merch here - http://www.allindiabakchod.com/merch
Follow us on Instagram - https://www.instagram.com/allindiabakchod
Follow us on Twitter - https://twitter.com/AllIndiaBakchod
Like us on Facebook - https://www.facebook.com/IndiaBakchod
Add us on snapchat - https://www.snapchat.com/add/aibofficial
Cast
Ratna Pathak Shah
Konkona...2017-08-0400 min
All India BakchodAIB Podcast : feat. Lipstick Under My Burkha Cast, Sumukhi Suresh & Kaneez SurkhaOn the podcast, we talk to the ladies of Lipstick Under my Burkha on how people have reacted to this run of the mill, standard, every day movie. Oh, and also gender specific menu cards!
Watch the Video here : https://youtu.be/84Zpm3w8nJA
Buy our merch here - http://www.allindiabakchod.com/merch
Follow us on Instagram - https://www.instagram.com/allindiabakchod
Follow us on Twitter - https://twitter.com/AllIndiaBakchod
Like us on Facebook - https://www.facebook.com/IndiaBakchod
Add us on snapchat - https://www.snapchat.com/add/aibofficial
Cast
Ratna Pathak Shah
Konkona...2017-08-0440 min
All India BakchodAIB Podcast : feat. Lipstick Under My Burkha Cast, Sumukhi Suresh & Kaneez SurkhaOn the podcast, we talk to the ladies of Lipstick Under my Burkha on how people have reacted to this run of the mill, standard, every day movie. Oh, and also gender specific menu cards!
Watch the Video here : https://youtu.be/84Zpm3w8nJA
Buy our merch here - http://www.allindiabakchod.com/merch
Follow us on Instagram - https://www.instagram.com/allindiabakchod
Follow us on Twitter - https://twitter.com/AllIndiaBakchod
Like us on Facebook - https://www.facebook.com/IndiaBakchod
Add us on snapchat - https://www.snapchat.com/add/aibofficial
Cast
Ratna Pathak Shah
Konkona...2017-08-0440 min