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Susan Etlinger

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Leading the ShiftLeading the ShiftAI is a board-level discussion | Lopez ResearchMaribel Lopez, Founder of Lopez Research, is one of the people you most want in your corner as a technology leader. She’s a trusted advisor to senior executives from startups to the largest global businesses, and has deep expertise in AI, cybersecurity, and customer experience transformation. But beyond her bonafides, Maribel is clear-eyed and practical about technology change, what leaders need to do to be successful, and why. In this episode, Susan and Maribel discuss why she believes the AI platform shift is different, why the data challenge is more meaningful in an AI world, her advice on bu...2025-04-2941 minLeading the ShiftLeading the ShiftAI is a board-level discussion | Lopez ResearchMaribel Lopez, Founder of Lopez Research, is one of the people you most want in your corner as a technology leader. She’s a trusted advisor to senior executives from startups to the largest global businesses, and has deep expertise in AI, cybersecurity, and customer experience transformation. But beyond her bonafides, Maribel is clear-eyed and practical about technology change, what leaders need to do to be successful, and why. In this episode, Susan and Maribel discuss why she believes the AI platform shift is different, why the data challenge is more meaningful in an AI world, her advice on bu...2025-04-2941 minLeading the ShiftLeading the ShiftThe transformative power of neurodiversity and AI | EY, Neurodiversity Center of ExcellenceGreat minds think alike—or do they? In this episode, Susan speaks with Hiren Shukla, Global Neurodiversity and Inclusive Value Leader, Ernst & Young LLP, about how neurodiversity—the idea that there is no single “right” way for the brain to function—is a source of compressed innovation, especially as generative AI expands the ways we interact with technology. Hiren discusses the mission of the Neurodiversity Center of Excellence (NCoE) and how his work has intersected with his personal journey. He shares examples of recent projects, from designing more inclusive interview experiences to collaborating with neurodivergent developers on the user experience...2025-04-0837 minLeading the ShiftLeading the ShiftThe transformative power of neurodiversity and AI | EY, Neurodiversity Center of ExcellenceGreat minds think alike—or do they? In this episode, Susan speaks with Hiren Shukla, Global Neurodiversity and Inclusive Value Leader, Ernst & Young LLP, about how neurodiversity—the idea that there is no single “right” way for the brain to function—is a source of compressed innovation, especially as generative AI expands the ways we interact with technology. Hiren discusses the mission of the Neurodiversity Center of Excellence (NCoE) and how his work has intersected with his personal journey. He shares examples of recent projects, from designing more inclusive interview experiences to collaborating with neurodivergent developers on the user experience f...2025-04-0837 minLeading the ShiftLeading the ShiftAI and analytics on and off the basketball court | NBABasketball is life. And like life, it’s fast, fluid, and hard to measure. It’s about movement, split-second decisions, team dynamics, fan engagement and running a great business. In this episode, Susan talks with Charlie Rohlf about how his early days as a student manager for the legendary “Coach K” and his background in computer vision prepared him for his current role as Vice President, Stats Technology Product Development of the National Basketball Association. Charlie traces the evolution of basketball analytics from a single metric—the box score—to today’s ability to capture player pose tracking data, which enables...2025-03-2535 minLeading the ShiftLeading the ShiftAI and analytics on and off the basketball court | NBABasketball is life. And like life, it’s fast, fluid, and hard to measure. It’s about movement, split-second decisions, team dynamics, fan engagement and running a great business. In this episode, Susan talks with Charlie Rohlf about how his early days as a student manager for the legendary “Coach K” and his background in computer vision prepared him for his current role as Vice President, Stats Technology Product Development of the National Basketball Association. Charlie traces the evolution of basketball analytics from a single metric—the box score—to today’s ability to capture player pose tracking data, which enables...2025-03-2535 minLeading the ShiftLeading the ShiftThe future of generative AI for scientific discovery | Microsoft ResearchMost of us think of generative AI in the context of text or image generation, but it’s also a powerful tool for scientific discovery. In this episode, Susan Etlinger speaks with Ade Famoti, a senior leader on the Microsoft Research Accelerator team, about what he calls “AI’s physics moment,” and why he believes generative AI feels fundamentally different from past platform shifts. Ade shares examples of the work Microsoft Research is doing to uncover the opportunities of generative AI for materials discovery—to improve energy efficiency and carbon capture, and for drug discovery, to fight disease. Ade also highl...2025-02-2525 minLeading the ShiftLeading the ShiftInnovating with generative AI in financial services | Moody'sWould it surprise you that some of the most impressive generative AI innovations are happening in older, larger, highly regulated industries such as financial services? Cristina Pieretti, GM of digital insights at Moody's, shares how her team-built Research Assistant, a first-of-its-kind search and analytical tool powered by generative AI. Since its launch in December 2023, Research Assistant is the product with the fastest adoption to date in Moody's history. Cristina shares how Moody’s considered the opportunities of generative AI, how they engaged deeply with customers during the development process, and how they centered trust from the start—all best prac...2025-02-2534 minLeading the ShiftLeading the ShiftThe future of generative AI for scientific discovery | Microsoft ResearchMost of us think of generative AI in the context of text or image generation, but it’s also a powerful tool for scientific discovery. In this episode, Susan Etlinger speaks with Ade Famoti, a senior leader on the Microsoft Research Accelerator team, about what he calls “AI’s physics moment,” and why he believes generative AI feels fundamentally different from past platform shifts. Ade shares examples of the work Microsoft Research is doing to uncover the opportunities of generative AI for materials discovery—to improve energy efficiency and carbon capture, and for drug discovery, to fight disease. Ade also highli...2025-02-2525 minLeading the ShiftLeading the ShiftInnovating with generative AI in financial services | Moody'sWould it surprise you that some of the most impressive generative AI innovations are happening in older, larger, highly regulated industries such as financial services? Cristina Pieretti, GM of digital insights at Moody's, shares how her team-built Research Assistant, a first-of-its-kind search and analytical tool powered by generative AI. Since its launch in December 2023, Research Assistant is the product with the fastest adoption to date in Moody's history. Cristina shares how Moody’s considered the opportunities of generative AI, how they engaged deeply with customers during the development process, and how they centered trust from the start—all best prac...2025-02-2534 minLeading the ShiftLeading the ShiftRemixing the Coldplay fan experience with AI | Pixel Lab“In many ways, the future of AI is how it’s going to empower people to be even more creative and even more expressive,” says Robby Ingebretsen, Founder and Creative Director of Pixel Lab. In this episode, Susan and Robby discuss the evolution of technology in the music industry—from Robby’s father’s early work in digital sound to the invention of the synthesizer—and how it parallels the AI platform shift. Robby shares a recent project they worked on with Coldplay, where they created an AI-powered fan remix experience that builds on the release of Coldplay’s new album, "MOON...2025-02-0529 minLeading the ShiftLeading the ShiftData doesn’t just fuel generative AI—it goes both ways | dentsu“Generative AI has done a ton for us. But where I'm also really interested is how it can help us bring together new sources of data that weren't able to be brought together before,” says Shirli Zelcer, Chief Data and Technology Officer at dentsu. Shirli shares her career journey from statistician to C-suite executive, and how it parallels the evolution of data and analytics from back-office practice to C-suite priority. She shares insights not only on the value of data for generative AI, but how generative AI is transforming the data space by helping organizations map the customer journey and...2025-01-2835 minLeading the ShiftLeading the ShiftYour proprietary data is your competitive advantage | Accenture“I like to think about proprietary data as an organization’s collective intelligence,” says Teresa Tung, Global Lead of Data Capability at Accenture. Teresa is a prolific inventor, holding over 225 patents and applications, and she leads the vision and strategy that ensures that Accenture is prepared for ever-changing data advancements. In this episode, Susan and Teresa discuss the changing nature of data and its value to an AI strategy. Teresa shares six insights to help organizations derive value from their proprietary data, including: the importance of unstructured data, the potential of synthetic data; why context is key for AI; data g...2025-01-2825 minLeading the ShiftLeading the ShiftRemixing the Coldplay fan experience with AI | Pixel Lab“In many ways, the future of AI is how it’s going to empower people to be even more creative and even more expressive,” says Robby Ingebretsen, Founder and Creative Director of Pixel Lab. In this episode, Susan and Robby discuss the evolution of technology in the music industry—from Robby’s father’s early work in digital sound to the invention of the synthesizer—and how it parallels the AI platform shift. Robby shares a recent project they worked on with Coldplay, where they created an AI-powered fan remix experience that builds on the release of Coldplay’s new album, "MOON...2025-01-2829 minLeading the ShiftLeading the ShiftCreating the new field of data for social impact | data.orgYou’ve heard of data-driven products, data-driven services and data-driven business models, but data.org is pioneering an entirely new field: data for social impact. In the premiere episode of Leading the Shift, guest Perry Hewitt, Chief Marketing and Product Officer at data.org, shares how the organization is taking data and AI and applying it to the world’s most challenging problems. Perry shares the results of the Generative AI Skills Challenge, including initiatives focused on dispelling misconceptions about women’s health in India, upskilling women entrepreneurs in northern Nigeria and creating intensive AI curricula for teachers, students and bu...2025-01-2829 minLeading the ShiftLeading the ShiftYour proprietary data is your competitive advantage | Accenture“I like to think about proprietary data as an organization’s collective intelligence,” says Teresa Tung, Global Lead of Data Capability at Accenture. Teresa is a prolific inventor, holding over 225 patents and applications, and she leads the vision and strategy that ensures that Accenture is prepared for ever-changing data advancements. In this episode, Susan and Teresa discuss the changing nature of data and its value to an AI strategy. Teresa shares six insights to help organizations derive value from their proprietary data, including: the importance of unstructured data, the potential of synthetic data; why context is key for AI; data g...2025-01-2825 minLeading the ShiftLeading the ShiftData doesn’t just fuel generative AI—it goes both ways | dentsu“Generative AI has done a ton for us. But where I'm also really interested is how it can help us bring together new sources of data that weren't able to be brought together before,” says Shirli Zelcer, Chief Data and Technology Officer at dentsu. Shirli shares her career journey from statistician to C-suite executive, and how it parallels the evolution of data and analytics from back-office practice to C-suite priority. She shares insights not only on the value of data for generative AI, but how generative AI is transforming the data space by helping organizations map the customer journey and...2025-01-2835 minLeading the ShiftLeading the ShiftCreating the new field of data for social impact | data.orgYou’ve heard of data-driven products, data-driven services and data-driven business models, but data.org is pioneering an entirely new field: data for social impact. In the premiere episode of Leading the Shift, guest Perry Hewitt, Chief Marketing and Product Officer at data.org, shares how the organization is taking data and AI and applying it to the world’s most challenging problems. Perry shares the results of the Generative AI Skills Challenge, including initiatives focused on dispelling misconceptions about women’s health in India, upskilling women entrepreneurs in northern Nigeria and creating intensive AI curricula for teachers, students and bu...2025-01-2829 minEnglish Academic Vocabulary BoosterEnglish Academic Vocabulary Booster3906. 132 Academic Words Reference from "Susan Etlinger: What do we do with all this big data? | TED Talk"This podcast is a commentary and does not contain any copyrighted material of the reference source. We strongly recommend accessing/buying the reference source at the same time. ■Reference Source https://www.ted.com/talks/susan_etlinger_what_do_we_do_with_all_this_big_data ■Post on this topic (You can get FREE learning materials!) https://englist.me/132-academic-words-reference-from-susan-etlinger-what-do-we-do-with-all-this-big-data-ted-talk/ ■Youtube Video https://youtu.be/k8_JNKEaoiY (All Words) https://youtu.be/tJRc3EAIfDo (Advanced Words) https://youtu...2023-08-191h 59The ConversAItionThe ConversAItionLeveraging big data for good with Susan EtlingerRenowned AI and big data thought leader and analyst Susan Etlinger kicks off Season 4 of The ConversAItion with a discussion on creating human-centric, responsible AI. She’ll share insight into her work at Altimeter and the Centre for International Governance Innovation, and offer her take on why we should think of AI more like a dishwasher, the importance of government oversight and why we should be optimistic about AI’s future. You can find Susan on Twitter @setlinger. 2021-04-2018 minFamiliar ShapesFamiliar Shapes21. The Ongoing Book of Human MagicIn this last episode of Familiar Shapes, we’ll look at the brighter sides of the history of witchcraft, as well as efforts to make sure digital technologies are safe and equitable.  We’ll say a fond farewell to our speakers – and launch ourselves into future histories.In this episode Heather Freeman interviews:Dr. Nicholas Christakis, the Sterling Professor of Social and Natural Science at Yale University Dr. Alexander Cummins, an independent historian researching early modern European and early American religion, philosophy, medicine, and magicProf. Owen Davies Reader in Social History...2020-09-0949 minFamiliar ShapesFamiliar Shapes19. The Ethical MachineWe consider the moral challenges of big data, machine learning, and the need for ethics in computer science and information technology.In this episode Heather Freeman interviews:Susan Etlinger, industry analyst for the Altimeter GroupDr. Douglas Guilbeault Assistant Professor in the Management of Organizations, University of California - Berkeley;Alex Hogan Managing Partner in Etic Labs;Dr. Srijan Kumar Assistant Professor, School of Computational Science and Engineering at the Georgia Institute of Technology; Paolo Parigi, Lead Trust Scientist for AirBnB and instructor in the Department o...2020-08-2632 minFamiliar ShapesFamiliar Shapes17. Addicted to YouWe consider solutions to the social media monsters we all feed — even if only a few of us are their creators. In this episode Heather Freeman interviews:Susan Etlinger, industry analyst for the Altimeter Group;Dr. Douglas Guilbeault Assistant Professor in the Management of Organizations, University of California - Berkeley;Dr. Srijan Kumar Assistant Professor, School of Computational Science and Engineering at the Georgia Institute of Technology;Paolo Parigi, Lead Trust Scientist for AirBnB and instructor in the Department of Civil and Environmental Engineering at Stanford University.Dr...2020-08-1230 minFamiliar ShapesFamiliar Shapes9. Learned MachinesIn this episode, we look at some of the more sophisticated bots, from those that employ Artificial Intelligence and Machine Learning, to those that employ -- well, human beings.In this episode, Heather Freeman interviews:Dr. Nicholas Christakis, the Sterling Professor of Social and Natural Science at Yale University ;Susan Etlinger, industry analyst for the Altimeter Group;Douglas Guilbeault Assistant Professor in the Management of Organizations, University of California - Berkeley;Alex Hogan Managing Partner of...2020-06-1736 min4 Degrees of Madness4 Degrees of MadnessEpisode 5 - Ethical Tech Governance & Hearing Diverse Perspectives with Susan EtlingerLAN and KEY interview Susan Etlinger, Industry Analyst at Altimeter Group and Senior Fellow of Global Policy at the Centre for International Governance Innovation. Susan explains the nuances in how data, bias, and predictive modelling are treated. She also discusses how diverse teams can help construct digital environments, while inspiring the use of thought experiments to answer big questions.2020-05-2626 minFamiliar ShapesFamiliar Shapes5. The Well-Intentioned BotWe’ll look at how social bots interact with people in on-line social networks, and how sometimes people behave like, well, bots. In this episode, Heather Freeman interviews:Susan Etlinger, industry analyst for the Altimeter Group;Alex Hogan Managing Partner in Etic Labs;Srijan Kumar Assistant Professor, School of Computational Science and Engineering at the Georgia Institute of Technology;Samira Shaikh Assistant Professor in Computer Science at the  University of North Carolina at Charlotte;Tim Weninger Associate Professor in Computer Science at the University of Notre Dame;Samuel Woolley Assistant Professor of...2020-05-2026 minFamiliar ShapesFamiliar Shapes3. Magical NetworksWhat did early modern people really think about magic? And how do on-line spaces differ from real-world spaces?In this episode, Heather Freeman interviews:Dr. Vikki Carr, an independent scholar researching witchcraft beliefs of Early Modern England and ScotlandDr. Nicholas Christakis, the Sterling Professor of Social and Natural Science at Yale University Prof. Owen Davies Reader in Social History at the University of Hertfordshire  Susan Etlinger, industry analyst for the Altimeter GroupProf. Marion Gibson Associate Dean for Education in the College of Hu...2020-05-0631 minFamiliar ShapesFamiliar Shapes2. Tay and John WalshTay is a bot-gone-wrong and John Walsh was a cunning-man accused of witchcraft. Their stories are chased with a crash course in the history of information technologies.  Filmmaker Heather Freeman interviews Owen Davies (University of Hertfordshire), Susan Etlinger (Altimeter Group and The Centre for International Governance Innovation), Marian Gibson (University of Exeter), and Samuel Woolley (University of Texas - Austin).Addition Sounds thanks to:Freesound.orgfromtexttospeeach.comchild/crying/demonic/angry: They don't love me anymore. They don't love me I hate you by 11linda / A...2020-04-2926 minChangelog Master FeedChangelog Master FeedFinding success with AI in the enterprise (Practical AI #25)Susan Etlinger, an Industry Analyst at Altimeter, a Prophet company, joins us to discuss The AI Maturity Playbook: Five Pillars of Enterprise Success. This playbook covers trends affecting AI, and offers a maturity model that practitioners can use within their own organizations - addressing everything from strategy and product development, to culture and ethics.2018-12-1700 minPractical AIPractical AIFinding success with AI in the enterpriseSusan Etlinger, an Industry Analyst at Altimeter, a Prophet company, joins us to discuss The AI Maturity Playbook: Five Pillars of Enterprise Success. This playbook covers trends affecting AI, and offers a maturity model that practitioners can use within their own organizations - addressing everything from strategy and product development, to culture and ethics. Join the discussionChangelog++ members support our work, get closer to the metal, and make the ads disappear. Join today!Sponsors:Fastly – Our bandwidth partner. Fastly powers fast, secure, and scalable digital experiences. Move beyond your co...2018-12-1740 minTED Radio HourTED Radio HourTED Radio Hour: Big Data RevolutionPublished on 24 Nov 2017. Once invisible details of our lives can now be tracked and turned into data. Will this make life easier or more complicated? This hour, TED speakers imagine how Big Data will reshape our world. Guests include tech journalist Kenneth Cukier, scientist Riccardo Sabatini, data analyst Susan Etlinger, and astronomer Andrew Connolly. (Original broadcast date: September 9, 2016)2018-12-0400 minDie 2 Super S PodcastDie 2 Super S PodcastSven sagt der Podcast Ausgabe 112Hier die Shownotes: Google Pay im Praxistest - Meine Erfahrungen mit dem Bezahlen per Smartphone https://www.youtube.com/watch?v=feBJRBlHYw4 Vodafone meldet Unitymedia-Übernahme offiziell an https://www.teltarif.de/vodafone-anmeldung-unitymedia-uebernahme-kartellamt/news/74405.html Breitbandnetz auf allen Bahnstrecken geplant https://www.it-zoom.de/it-mittelstand/e/breitbandnetz-auf-allen-bahnstrecken-geplant-21139/ KARRIERE-TIPPS Experten verraten: Nicht wer leistet, wird befördert. Sondern…? https://arbeits-abc.de/wie-sie-wirklich-karriere-machen/ Susan Etlinger: „KI ist auf dem Stand des Internets 1993“ https://www.cmo.com/de/articles/2018/10/5/susan-etlinger-bei-ki-sind-wir-erst-auf-augenhohe-mit-1993-in-den-internetjahren.html#gs.z_UXXqE und von Ute Mündlein: Schön wär's – 8 Mythen, Lügen & Missverständnisse rund um CRM-Tools https://reichepoet.blog...2018-10-2808 minThe MothThe MothTED Radio Hour: Big Data RevolutionPublished on 24 Nov 2017. Once invisible details of our lives can now be tracked and turned into data. Will this make life easier or more complicated? This hour, TED speakers imagine how Big Data will reshape our world. Guests include tech journalist Kenneth Cukier, scientist Riccardo Sabatini, data analyst Susan Etlinger, and astronomer Andrew Connolly. (Original broadcast date: September 9, 2016)2018-10-2000 minModern Marketing Engine podcast hosted by Bernie BorgesModern Marketing Engine podcast hosted by Bernie BorgesWhy Marketers Should Embrace the Age of the AlgorithmsSusan Etlinger, an Industry Analyst at Altimeter, a Prophet company is the featured guest on episode 165. Susan is a globally recognized expert in digital strategy, with a focus on artificial intelligence, big data, analytics and digital ethics. She conducts independent research and has authored a series of reports available for download at Prophet.com. If you’re a regular listener of this podcast, you’ve "met" some of Susan’s colleagues at Altimeter Group including Charlene Li, Brian Solis, and Ed Terpening. On this episode, Susan and I discuss the evolving role of big data, artificial intelligence, chatbo...2017-06-2846 minSocial Pros PodcastSocial Pros PodcastWhy You’re Not Good at Social Until It Embarrasses YouSusan Etlinger, Industry Analyst for Altimeter Group, joins the Social Pros Podcast live at Salesforce Connections 2016 to discuss the power, utility, and pitfalls of big data. Special thanks to our sponsors: Salesforce Marketing Cloud (#Winning at Social, 4 Steps to Enhance Your Social Media Strategy: http://www.co [...] 2016-05-1742 minSocial Pros PodcastSocial Pros PodcastWhy You’re Not Good at Social Until It Embarrasses YouSusan Etlinger, Industry Analyst for Altimeter Group, joins the Social Pros Podcast live at Salesforce Connections 2016 to discuss the power, utility, and pitfalls of big data. Special thanks to our sponsors: Salesforce Marketing Cloud (#Winning at Social, 4 Steps to Enhance Your Social Media Strategy: http://www.co [...] 2016-05-1742 minTED MotivationTED MotivationSusan Etlinger: What do we do with all this big data?Does a set of data make you feel more comfortable? More successful? Then your interpretation of it is likely wrong. In a surprisingly moving talk, Susan Etlinger explains why, as we receive more and more data, we need to deepen our critical thinking skills. Because it's hard to move beyond counting things to really understanding them. A video of this talk2014-10-2112 minTED Theme: iTunes Podcast | BusinessTED Theme: iTunes Podcast | Business如何应对大数据?| 苏珊•埃特林格|TED@IBM | Susan Etlinger一组数据让你感觉更舒服了?感觉更成功了?那很有可能是你解读错了。在这个发人深省的演讲中,苏珊•埃特林格解释了为何我们在面对越来越多的数据时,应锻炼批判性思维能力。否则,我们很难从统计数据的层面上更进一步,真正地理解数据。Translated by Yumeng GuoReviewed by Jin Ge2014-10-2012 minTechnology Revolution: The Future of NowTechnology Revolution: The Future of NowGame-Changers 2014 Predictions – Part 1What’s on your wish list this holiday season? If it’s a crystal ball to help you predict what 2014 may bring for your business, we’ve got the next best thing – more than 40 thought leaders sharing their expert insights into the technologies, strategies, and trends that can help you grow and compete better next year and beyond. Pour a cup of Joe, Earl, or Dom, and join us on Dec. 18 for SAP Game-Changers Radio 2014 Predictions - Part 1 live! Featured guests: R “Ray” Wang, Constellation RG; Deb Smallwood, SMA; Jamie Anderson, SAP; Jill McGillen, Next Turn Consulting; Brian Sommer, TechVentive; Pat Saporito...2013-12-1859 minTechnology Revolution: The Future of NowTechnology Revolution: The Future of NowEngaging Your Customer: New Recipe for A Long MarriageThe buzz: CRM. Has your company’s CRM evolved to keep up with today’s digitally-empowered, brand-controlling customers – or is it stuck in vanilla call-center mode? If the latter, wake up! Your audience is seizing the power moment-by-moment via smartphones, 4G networks, social networking – and defying traditional CRM tools. The experts speak. Brent Leary, CRM Essentials: “When it comes to building lasting relationships with customers living in The Millisecond Economy, ‘speed thrills and the lack of it kills’”. Susan Etlinger, Altimeter: “The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic (Peter Drucker, managemen...2013-09-1156 minJumping Monkeys (Audio)Jumping Monkeys (Audio)Susan Etlinger on Autism - An autism discussion with Susan Etlinger and a recent Wired News article on the subject... An autism discussion with Susan Etlinger and a recent Wired News article on the subject. Spend: Moo sticker books. Save: Chickensaurus Skeleton from Geek Dad Kevin Kelly Give: Tips on a Greener Birthday party from Grasshopper New Media Audible Pick: Tales of the Fourth Grade Nothing by Judy Blume (Read by Judy Blume) Video of the Week: abcdefghijklmnopqrstuvwxyz Hosts: Megan Morrone and Leo Laporte Guest: Susan Etlinger Full show notes available on Megan's...2008-03-2258 min