Shows
The Counter OfferWhen to Walk Away: The Red Flags Every Recruiter Should Know“Not every client deserves a recruiter.”In this face-to-face episode, Susanna and Tiarna dive deep into the gritty realities of recruiter-client dynamics. From dream partnerships to horror stories, they unpack the red flags recruiters should watch for—and why it's sometimes necessary to walk away, no matter how big the fee.You'll hear real talk on what makes a great client relationship, how to protect your candidates (and your sanity), and why transparency, feedback, and integrity should be non-negotiable. If you’ve ever questioned whether a client truly values your wor...2025-07-2136 min
The Counter OfferMentorship, Mistakes, and Million-Dollar Months: Inside JMC with Jason Connolly“They told me I’d never make it in recruitment.”Jason Connolly’s career started with magic tricks and ended in million-pound billing months—but only after surviving a toxic police department, a mountain of self-doubt, and a manager who swore he’d fail.In this raw and riveting conversation, Jason sits down with Susanna and Tiarna to talk about the truth behind career pivots, burnout, and what it really takes to succeed in legal recruitment. From busking in Covent Garden to founding one of the UK’s most people-focused...2025-07-0748 min
The Counter OfferFrom Burnout to Boundaries: Susanna Gray Gets Real About Starting Over"What if the worst thing that ever happened to you turned out to be the thing that set you free?"In this deeply personal episode, Susanna Gray opens up to her new co-host, Tiarna McCormack, about life after heartbreak, single motherhood, and building back stronger, personally and professionally. With honesty, humor, and a lot of heart, the two talk about emotional resilience, dating in your late 30s, balancing ambition with boundaries, and why your tribe—and your playlist—might just be the most powerful tools you have.Part career refl...2025-06-2043 min
The Counter OfferThe Power of Owning Your Story: Lessons from Tiarna MccormackWhat if the biggest heartbreak of your life turned out to be your greatest launchpad?In this raw and revealing episode, host Susanna Gray puts Tiarna Mccormack in the hot seat to uncover the personal story behind her professional drive. From a life-altering breakup to building her own business and finding her footing in Dubai, Tiarna shares candid reflections on burnout, boundaries, and belonging.If you’ve ever felt like you lost your spark, this episode will remind you that reinvention is always within reach—and that sometimes, starting over...2025-06-0647 min
The Counter OfferThe One Non-Negotiable That Could Change Your Week"Is procrastination really laziness—or is it fear in disguise?"In this honest and hilarious episode, Susanna Gray reunites with returning guest Tiarna McCormack for a no-filter conversation about procrastination, perfectionism, and productivity in recruitment. From midnight work marathons in Dubai to messy desks and messy minds, Susanna and Tiarna break down what’s really behind your distractions—and how to get back on track without burning out. This episode explores how small mindset shifts, daily habits, and one simple “non-negotiable” can help recruiters (and anyone, really) reset their focus and reclaim their energy.2025-05-2341 min
The Counter OfferThe Job Search Mindset You’ve Been Missing with Tiarna Mccormack"You’re not stuck—you’re just scared to take up space."In this episode of The Counter Offer, host Susanna Gray is joined by her co-host for the season, recruiter-turned-career-coach Tiarna Mccormack. Tiarna brings sharp insight into the job search process, why women especially struggle to own their stories, and what it really takes to move your career forward. They dig into the unspoken power dynamics between recruiters and candidates, how burnout fuels bad decisions, and why quiet quitting might not be the answer you're looking for.If you’ve...2025-05-0644 min
Work It Like A MumLeaving It All Behind: One Woman’s Move to the Middle EastSend us a textThis week on Work It Like a Mum, we sit down with Susanna Gray Jones — founder of Chime Search, recruitment powerhouse, and expat entrepreneur — to chat all things life, work, and the bold move to Dubai. From her career in recruitment to launching her own business overseas, Susanna shares candidly about what inspired her to make a major life pivot after a personal health scare and how she's built a fulfilling life (and company) in the UAE.In this episode:Why Susanna swapped corporate life for entrepreneurshipThe wake-up call...2025-04-1739 min
Beyond the Business CardBeyond the Business Card with Susanna Gray-Jones: Resilience, Sales, and the Power of InfluenceIn this episode of Beyond the Business Card, host Justin McGuire, entrepreneur, founder of MCG Talent, and creator of 7-Figure Recruitment, sits down with Susanna Gray-Jones, a sales leader and entrepreneur with a remarkable journey of resilience, adaptability, and success. Susanna opens up about growing up as the headmaster’s daughter, learning to thrive with dyslexia and dyspraxia, and how those early challenges shaped her competitive edge in sales and recruitment. From hustling her way into Cambridge University to becoming a high-performing sales leader, she shares how influence, mindset, and self-awareness have driven her car...2025-03-171h 13
The Counter OfferHow to Stand Out and Advance in Your Career with Denise MatthewsAre you truly in control of your career, or are you just reacting to circumstances? In this episode, Susanna sits down with Denise Matthews, a powerhouse in recruitment and career coaching with over 30 years of experience. Denise shares hard-hitting truths about the job market, the psychology of career transitions, and the strategies recruiters and job seekers need to truly stand out. She dives into how self-awareness is the key to career success—and why most people overlook it, the critical mistakes recruiters and job seekers make when navigating the market, and how to build long-term rela...2025-02-1451 min
The Counter OfferWhy Training and Leadership Matter in Recruitment with Greg SavageRecruitment is full of tough lessons, but few people know them better than Greg Savage. In this episode, we cut through the noise and get straight to what really makes a great recruiter—beyond just hitting KPIs. Greg shares unfiltered insights on why most training is a waste of time, the biggest mistakes recruiters make when handling counteroffers, and why elite recruiters master the art of influence, not just the science of the job. He also calls out the industry’s obsession with AI, explaining why some tools are making things worse before they get better...2025-01-3151 min
The Counter OfferCreating Change in Recruitment with Elizabeth WillettsIs flexibility in the workplace truly achievable, or is it still a dream for many parents and professionals?In this episode of The Counter Offer, Susanna is joined by Elizabeth Willetts, Founder of Investing in Women and host of the Work It Like a Mum podcast. Elizabeth shares her path from redundancy during the pandemic to building a business focused on creating flexible work opportunities for women and parents. They discuss the barriers women encounter in finding part-time senior roles, the deeper issues behind the gender pay gap, and how employers can rethink flexibility. ...2025-01-1639 min
The Counter OfferTaking Action to Join the Top 1% with Lee McQueenWhat does it take to stay authentic and succeed in a world of challenges?In this episode of The Counter Offer, Susanna sits down with Lee McQueen, entrepreneur, recruitment innovator, and winner of The Apprentice (Series 4). Lee shares his journey from humble beginnings to building multiple seven-figure businesses and reflects on the role of authenticity, resilience, and decisive action in achieving success.The conversation covers Lee’s approach to recruitment, including his revolutionary take on hiring without CVs and his development of Phoenix 51, a platform that digitizes the assessment process. Lee also discusses the...2025-01-0245 min
The Counter OfferMastering Workplace Conflict and Leadership with Lindsay GrayAre you listening to the people around you—or just waiting to speak?In this special Christmas episode of The Counter Offer, Susanna Gray-Jones sits down with a very special guest—her father, Lindsay Gray. With decades of experience across leadership, education, mediation, and volunteer work, Lindsay shares his timeless wisdom on how to navigate change, build trust, and manage burnout with grace. He offers practical insights on how leaders can gain the trust of their teams, why understanding individuals is the foundation of effective leadership, and how to create balance to avoid burnout.Lin...2024-12-1931 min
The Counter OfferThe Art of Building Meaningful Relationships in Recruitment with Tiarna MccormackWhat if the life you want is just one gutsy decision away?In this episode, Susanna Gray-Jones welcomes Tiarna Mccormack, a bold Rec2rec professional whose career journey is a masterclass in taking risks and reaping rewards. From selling dream holidays to building a thriving recruitment career across continents, Tiarna proves that stepping outside your comfort zone can open doors you never imagined.This episode brings strategies for choosing the right recruitment market, mastering salary negotiations, and building authentic relationships with candidates and clients. Tiarna’s honest insights on career transitions, navigating counteroffers, and...2024-12-0540 min
The Counter OfferThe Power of Persistence and Genuine Connections with Josh BrandonCan a recruiter’s greatest success come from redefining the game and putting relationships above all else?In this episode, Susanna Gray-Jones sits down with Josh Brandon, founder of Qualiteach, to explore the journey of building an exceptional recruitment business. Josh shares how his purpose, rooted in family and a relentless pursuit of quality, drives him to create a reputable name in education recruitment. From starting his own company at a young age to the unique challenges of staying boutique, Josh opens up about his early hurdles, the importance of relationships, and the valu...2024-11-2136 min
The Counter OfferMastering Market Toughness with Grit and Strategy with Alan ClarkeWhat does it take to elevate your recruiting career from average to elite?
In this episode, Susanna Gray-Jones is joined by the esteemed recruitment trainer, Alan Clarke, founder of RecruiterFit. With over 27 years of industry expertise, Alan shares his mission of empowering recruiters to refine their skills and build resilience in a demanding field.
He dives into the art of developing essential recruiting techniques and enhancing softer skills that many overlook, emphasizing how mastering these can elevate one's career from ordinary to elite.
Alan's unique blend of practical insights and motivational guidance helps li...2024-11-0751 min
The Counter OfferManaging Teams and Driving Success in Education Recruitment with Martin KeddieWhat truly drives a recruiter to succeed—passion for people, or the pursuit of profit?
In this episode, Susanna Gray-Jones sits down with Martin Keddie, Associate Director at Axcis Education Recruitment. Martin’s unique journey from performing arts to becoming a top-billing recruiter in the education sector reveals how diverse experiences can shape a successful career in recruitment.
Martin shares how his background as a teaching assistant and performer equipped him to navigate the challenges of recruitment. He discusses his rapid progression within Axcis, highlighting the importance of discipline, people skills, and a commitment to supp...2024-10-2427 min
The Counter OfferGrowing a Recruitment Legacy with Nick MurphyAre you investing enough in your growth or just chasing short-term wins?
This week, we’re bringing back the most listened-to episode on The Counter Offer! Join Susanna Gray-Jones and guest co-host Luke Smith as they sit down with Nick Murphy, CEO of Tradewind Recruitment, to explore the journey behind building a thriving recruitment business.
From his early days in Sydney to leading Tradewind’s growth in the UK, Nick shares the key strategies that have driven his success.
Nick discusses how Tradewind has grown from a £26 million turnover to over £100 million, expanding across...2024-10-1033 min
The Counter OfferAre You Under Target?Do you feel under target? It’s a frustrating place to be, and it’s easy to let the pressure overwhelm you.
But what if being under target isn’t the failure you think it is? What if it’s actually an opportunity to reassess, refocus, and elevate your recruitment game?
In this episode, I open up about my own experiences with missing targets, something every recruiter faces sooner or later. Instead of letting it define you, this is the perfect time to evaluate where you can improve and implement new strategies.
I’ll share act...2024-09-2620 min
The Counter OfferThe Art of Developing Exceptional Sales Talent and Strategies with Romy SembiEver wondered what separates exceptional salespeople from the rest?
In this episode, Susanna Gray-Jones chats with sales expert Romy Sembi about mastering the sales process and staying motivated. Romy reveals how understanding the "DNA of selling" and employing a scientific approach can drive success.
They delve into how visual goals can fuel motivation and the role of managers in recognizing what drives their teams. Romy also shares his expertise in spotting superstar salespeople, focusing on assessing behaviors, adaptability, and openness to feedback.
Highlighting the importance of investing in people, Romy reminds us that...2024-09-1237 min
The Counter OfferMastering Recruitment with Strategic Onboarding with Bobby BanerjeeWhat if the key to elevating your recruitment process is reevaluating how you assess and onboard new hires?
In this episode, Susanna talks to Bobby Banerjee, a seasoned recruitment strategist to explore optimizing recruitment and onboarding strategies. They discuss how to balance thoroughness with efficiency in interviews and the value of role plays for on-the-spot candidate assessment.
Bobby advocates for a streamlined process, suggesting flexible interview stages and avoiding overly complex assessments that could deter top talent. They discuss the ideal timing for evaluating new hires and emphasize the importance of setting clear expectations and a...2024-08-2939 min
The Counter OfferEmbracing Confidence and Warmth in Your Career with Cynthia BarnesWhen someone compliments you, don't downplay it—own it and say thank you. It will empower you and affirm your worth.
In this episode, Susanna sits down with Cynthia Barnes, a top LinkedIn voice, keynote speaker, and trailblazer in sales and diversity. Cynthia is known for her powerful presence and inspirational messages on equality and personal growth.
They dive deep into the essence of owning one's achievements and how to overcome societal expectations and embrace authenticity. She emphasizes the importance of diversity in the workplace and how unconscious biases can hinder growth. Cynthia also addresses wo...2024-08-1528 min
The Counter OfferRecruitment Clients - Raise Your Game.In this rogue episode, Susanna invites her friend and mentor, Luke Smith, Director of Envisage Search, to discuss some areas of the recruitment industry that you may not hear or think about very often. They explore the qualities of a good client and a decent recruitment company. Luke shares his vast experience in executive search, explaining the challenges and stigmas in the industry. They delve into best practices for supporting recruiters, the importance of company values, and effective hiring strategies. The episode also covers personal growth, the significance of curiosity and accountability, and advice for those considering starting their own...2024-08-0141 min
The Counter OfferTransform Your Life & Career Through Healthy Routines with Carlo MiloIn this episode of The Counter Offer, Susanna welcomes Carlo Milo, a renowned fitness coach and owner of Pure Health and Fitness in Dubai. They discuss the vital, but often overlooked, connection between fitness and business success.
Carlo explains his approach which emphasizes sustainable lifestyle changes over a 90-day period. He shares insights on the importance of nutrition, sleep, and discipline, and offers practical advice for maintaining a healthy routine even with a busy schedule. Carlo and Susanna also just how far healthy habits and fitness can lead to enhanced productivity, confidence, stronger relationships, and overall well-being.
...2024-07-1935 min
The Recruiter's Recruitment PodcastEP232: Susanna Gray-Jones, Founder of Chime Search - Secrets To Mastering RecruitmentWe're excited to welcome back Susanna Gray-Jones to the podcast, this time as a solo guest! With over 16 years of experience in recruitment and as the host of "The Counter Offer" podcast, Susanna brings a wealth of knowledge to our listeners. She has climbed the ranks from phone-based recruitment to Sales Director, eventually founding her own recruitment business, Chime Search. Currently based in Dubai, Susanna specializes in Rec2Rec, focusing on senior-level recruitment roles in the education sector across the UK and the Middle East.In this episode, Susanna shares her invaluable insights on:What makes...2024-07-0844 min
The Counter OfferUnstoppable Grit with Danielle CoboIn this episode Susanna welcomes someone with an incredible story. Somone who often blazed her own way to achieve success. Danielle Cobo, Author, Keynote Speaker, and Leadership and Sales Corporate Trainer joins the show to discusse her life as a mother, her new book 'Unstoppable Grit', and her definition of grit.
Danielle shares her personal experiences with overcoming imposter syndrome, burnout, and the importance of setting courageous goals. She outlines her framework for goal setting, the Cobo Framework, and emphasizes the significance of identifying opportunities linked to achieving specific goals. She also provides insights into recognizing signs...2024-07-0430 min
The Big Skip Energy PodcastDon't Suck as a Sales Manager (plus more topics)The one and only Susanna Gray Jones returns to the Big Skip Energy podcast to share her story from education recruitment in England to starting a business in Dubai. Susanna and Skip discuss the challenges of sales management, effective recruitment, the importance of clear communication and accountability, and the significance of treating employees with dignity, even when parting ways.2024-06-2125 min
The Counter OfferManager vs. Leader and How to Hire the Best Recruiters with Richard SmithToday is another big show, with another big-name guest. Susanna welcomes Richard Smith, managing director of SALT in the Middle East and North Africa. He discusses his career trajectory from running a startup to leading the region's largest digital specialist recruitment firm. He and Susanna talk about the differences between corporate and startup environments, the significance of work-life balance, and his no-nonsense recruitment approach. Richard also shares insights on leadership versus management, the importance of coachability in recruiting, his future goals for SALT, and strategies for success.
Connect with Richard
Connect with Susanna
Check out...2024-06-2037 min
The Counter OfferLife's Uncomfortable Truths with Anna MathurWelcome to season FOUR of The Counter Offer! And Susanna isn't just kicking it off big, she's kicking it off huge! Today's guest is author, speaker, and renowned psychotherapist, Anna Mathur. She and Susanna discuss the importance of focus, mindset, and clear routines for achieving success. Anna shares her 'why' and the drive to help others with her psychotherapeutic knowledge and personal story. She explores the challenges of perfectionism, people-pleasing, social media, and burnout. They also give some peaks into Anna's new book on life's uncomfortable truths and offer advice on confidence, self-care, and managing stress in the modern w...2024-05-2335 min
The Counter OfferProgression, Impact, and Embracing Growth with Kati Lynch
She finally got her!! Susanna successfully welcomes Kati Lynch, a sales director with Tradwind, SANZA, with 20 years of experience, Kati shares her insights into the challenges and rewards of education recruitment, the importance of maintaining a positive, humble mindset, and the strategies for success and retention in this high speed industry. She and Susanna discuss the value of relationship-building, active listening, and continuous learning for both personal growth and professional excellence.
Find more about Kati
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Check out our sponsor Soul Space Studio
Step into a world where breath becomes yo...2024-05-0938 min
The Counter OfferFinding Inner Calm Through Transcendental Meditation with Carlos Cervantes and Joana FeioWho listening couldn't use some more inner peace, understanding and connection? Today Susanna has a special episode to take us away from the hamster wheel of professional life and into a more calm and inward looking space. She welcomes Transcendental Meditation (TM) experts Carlos Cervantes and Joana Feio to discuss the transformative impacts of TM on personal health, happiness, productivity, and relationships.
Susanna shares her own experiences and talks Joana and Carlos about TM's benefits. They explore TM's effects on mental health, stress reduction, and overall life improvement, including how it enhances decision-making and energy levels. They...2024-04-2532 minThe Counter OfferMastering Ethical Persuasion and Amplifying Your Voice with Leopold AjamiToday's episode is really exciting. Susanna is joined by one of the foremost thought leaders, speakers, and influence and persuasion coaches, Leopold Ajami. And Also joined by a co-host Amanda Fox-Pryke, communications expert and business leader. Together they discuss the essence and practice of ethical persuasion, the importance of embodying personal values, and strategies for effective public speaking. Leopold introduces the concept of earning one’s 'I' through philosophy, creativity, and communication. They dive into the science behind ethical decisions, counters common communication pitfalls, and emphasizes the significance of conveying one's personal brand and values authentically in professional settings.
...2024-04-0448 min
The Counter OfferHow to Rebound After a Tough Quarter and an Honest Look at a Path To Sobriety with Lysha HolmesThis is an incredible episode with the one and only Lysha Holmes. Known for her up front style and her compassion for others, Lysha gets real and opens up about her struggles with alcohol, her view of this issue within a target driven industry like recruitment, and her journey to sobriety.
She emphasizes the importance of integrity, discipline, and dedication in achieving success as a recruiter, providing practical advice for individuals facing similar challenges. Susanna and Lysha also talk about getting back to basics after you have had a rough quarter, or feel off your game, and d...2024-03-2153 min
The Counter OfferCreating and Weathering Change To Build a Successful Business with Mike AmesLeave it to Susanna to welcome another legend of recruitment. Today she is joined by the one and only Mike Ames, a longtime recruiter turned entrepreneur who has made substantial contributions to the industry. Mike talks about how he transitioned from IT to recruitment in the late '80s and recounts his experiences, including the challenges of starting his own recruitment business, the eventual sale of two successful companies, and his shift towards consultancy and coaching focused on helping recruitment firms achieve their goals without necessarily selling their business.
Mike and Susanna dig into topics such as...2024-03-0750 min
The Counter OfferA Trailblazer In Company Culture and D&I Creates Business Success with Helen McGuireIn this detailed conversation, Helen Maguire, the co-founder of Diversely.io, shares her experiences and insights in diversity and inclusion in the business world. Having formerly co-founded Hopscotch.work, a women's career platform, Helen talks about building Diversely, and the problems that diverse individuals, particularly women, face in the industry and how steps can be taken to correct these imbalances. She also shares tips on how businesses and individuals can ensure they are being inclusive and unbiased in their recruitment and the positive change it can make in the business industry.
Find out more and connect with Helen 2024-02-2250 min
The Counter OfferA Positive Disruptor in Recruitment with Glen WalshToday Susanna is thrilled to welcome Glen Walsh, founder of three successful recruitment agencies, we explore his journey from a fledgling recruiter to a seasoned industry influencer known for his disruptive approach. Glen shares details about his recruitment practices, particularly how he operates a robust training model which focuses on 'success indicators' rather than monetary rewards.
He also touches on the perception of long working hours in the recruitment industry and maintains that it's more about the intense hours than the length of the workday. Glen also reveals his companies' community outreach efforts, particularly their active role...2024-02-0843 min
The Counter OfferLet Your Confidence Propel You To a Big 2024 with Greg SavageWelcome to the first episode of Season THREE of The Counter Offer!! And Susanna is kicking it off big by welcoming recruitment legend Greg Savage. Greg is an advisor for 16 recruitment companies and author of two incredibly influential books on recruitment. He and Susanna discuss the evolution of the recruitment industry as well as the influence of artificial intelligence and automation. They also explore methods to improve the hiring process, the importance of good training for new hires, and the growth in the number of recruiters able to bill high figures. Greg emphasizes the importance of self-belief, confidence professionalism...2024-01-2545 min
The Counter OfferTurning Niche Knowledge Into New Ventures with Paul PrendergastOn this special bonus episode, Susanna welcomes Paul Prendergast. Paul is a British entrepreneur and Chief Executive of Nexus Partners now based in Dubai where he started his own business consultancy firm serving both local and international clients. With decades of experience in food technology, Paul talks about his career transition into business setup and consultancy, highlighting the variance in business cultures between the UK and the UAE. They discuss the business landscape in Dubai, providing advice for aspiring entrepreneurs planning to start businesses in UAE.
Paul also breaks down the costs of setting up businesses in...2024-01-1138 min
The Recruiter's Recruitment PodcastEP207: Lysha Holmes, Susanna Gray-Jones & Callum McPhilbin - Rec2Rec Special!This week is an extra special episode as we welcome two guests for an extra long episode - and believe the first rec-to-rec collaboration on a podcast. Susanna Gray-Jones worked within education recruitment for 13 years, before starting her own rec2rec recruitment business during covid - Chime Search. Founder of Chime Search FZCO. She’s also the host of her own podcast, The Counter OfferCallum McPhilbin, was a teacher for around four years before leaping into the world of recruitment, he's also a host of his own podcast, Humble Billings. In this epis...2024-01-091h 17
The Counter OfferUnfiltered Rec: Breaking Into the Dubai Market with a Bang with Martyna Sikora
From London to Dubai: Recruitment Success Story with Martina SikoraToday on The Counteroffer, Susanna welcomes a friend and fellow UK transplant, Martyna Sikora, Founder of unfiltered rec. Martyna is a dynamic recruitment entrepreneur who has been making waves in Dubai's recruitment scene. She shares her journey from starting her career in London to becoming a sought-after Rec2Rec in Dubai, sharing her struggles and successes along the way. She discusses the importance of resilience in recruitment, how she managed to establish her standout brand in a competitive market, and her ambitious plans for the future of her...2023-12-2138 min
The Counter OfferDiversity, Determination, and Branding In Modern Recruitment with Justin McGuireToday is another big show featuring a high profile guest. Susanna welcomes Justin McGuire, Co-Founder of MCG Talent, a MENA and APAC focused Talent Consultancy. He discusses his entrepreneurial journey in the recruitment space spanning different regions such as London, Dubai, Riyadh, Hong Kong, and Singapore. He talks about his professional experience with MCG Talent, the impact of strategic investments, and the nuances of setting up business in different locations. Justin provides invaluable advice for aspiring entrepreneurs, emphasizing the importance of market presence, personal branding, adopting a 'can-do' attitude, and finding the right balance between personal life and entrepreneurial goa...2023-12-0636 min
The Counter OfferDeconstructing the Current Recruitment Landscape with Chris RedmondIn this episode of The Counter Offer, recruitment expert Susanna Gray Jones interviews Chris Redmond, CEO and co-founder of RedHolt. Chris talks about his journey from non-recruiting roles to becoming the head of a successful recruitment firm. He stresses the importance of authentic communication and openly discussing improvement areas with team members. He also details his health transformation after a severe medical check-up, and how it has helped him better comprehend the value of time and mental composure. Additionally, he and Susanna discuss how RedHolt uses AI-based psychometric evaluations for more effective recruiting. He highlights the importance of attitude...2023-11-2347 min
The Counter OfferBreaking Away From The Pack with Stephanie Bateman
Today Susanna welcomes Stephanie Bateman, Owner and Managing Director at Educate Staffing. She and Susanna talk about Stephanie's journey in educational recruitment from being an employee to establishing her own business. The conversation continues around balancing being a mother while running a business, the importance of resilience and drive in recruitment, and strategies for grooming new recruiters into successful team members. They also examine the unique challenges faced by women in a male-dominated industry. Stephanie provides genuine insight on how she overcame these challenges and shares her future plans for Educate Staffing.
Find out more and connect with Stephanie...2023-11-1039 min
The Counter OfferImprovised Intelligence with Gina TrimarcoThis is an exciting episode! One of Susanna's good friends, a mentor, and who she co-hosted The Women Your Mother Warned You About podcast with, is here as a guest! Gina Trimarco, speaker, coach, best selling author, and a Master Sales Trainer at Sales Gravy is back behind the microphone to chat with Susanna.
They have a wide ranging discussion about using improv as a modality in sales, overcoming social anxiety, and building confidence in social situations. Gina shares tips on preparation, using humor, and finding common ground with others and emphasizes the importance of self-awareness, self-talk...2023-10-2740 min
The Counter OfferThe Power of Ambition and Humility in Business with Roheel AhmadAnother episode, another amazing guest. Roheel Ahmad, Co-Founder of Forsyth Barnes. He and Susanna delve into the journey of a successful business owner who started as a consultant and quickly co-founded their own business. He discusses his ambitious mindset, which was instilled at a young age, and the drive to succeed in his career.
They also highlight the importance of understanding the value of retained recruitment and share advice for recruiters transitioning from contingent to retained models. The discussion also touches on the impact of bad hires and the cost involved, emphasizing the need for quality in...2023-10-1235 min
Women Your Mother Warned You AboutPeaks Need Valleys To Thrive Through ChangeShe's baaaaaaack! Susanna Gray-Jones is joining today's show straight from her new home in Dubai to talk about the challenges of major life changes, the importance of preparation, and the value of embracing boredom and repetition. She shares her personal experiences with job dissatisfaction, managing stress during a significant move, and the effects of change on both individuals and organizations. She and Gina also explore the power of effective communication, reinforcing change, and the role of self-care in navigating uncertain times. Get ready to gain valuable insights and actionable strategies to thrive in the face of change. ...2023-09-2847 min
The Counter OfferFrom a Law Career, to Recruitment, to Billing a Million with Jonathan PrykeWelcome back! Susanna brings you her first interview from Dubai, and it's a big one! She welcomes Jonathan Pryke, Director and Head of Private Practice at Taylor Root. Susanna tells the story of their chance meeting and shared careers which eventually led to this podcast episode.
Jonathan provides insights into his recruitment journey, transitioning from a legal career to becoming a successful recruiter in the private practice legal market in Dubai. He emphasizes the importance of understanding candidates' needs, building relationships, and having a deep knowledge of the market. He also shares his discipline and consistent approach...2023-09-2833 min
The Counter OfferLife in Dubai & Approaching Cold Candidates with Luke SmithToday is Susanna's first episode from Dubai!! She is joined by part-time cohost Luke Smith to bring you a packed episode about her transition to the new country, acclimating to both culture (and temperature) and getting into some in-depth conversations about recruiting and crushing headhunting calls.
She and Luke start by discussing the importance of work-life balance and maintaining personal goals while valuing personal and family time. Susanna speaks about her approach to recruitment, emphasizing the value of direct and honest communication with potential candidates.
They give valuable insight and tips on reaching out to...2023-09-1436 min
The Counter OfferFrom Sales Rep to Global Mentor with Sarah GreerWelcome back to Season 02 of The Counter Offer! Susanna is here with an incredible interview featuring the one and only Sarah Greer, an extraordinary sales trainer with over two decades of experience. They discuss the reality of leadership, Sarah's journey from college sales rep to coaching and mentoring sales managers worldwide, the difference between being a boss and a leader, and tackle the age-old question: are leaders born or made?
Sarah's candid stories of her own struggles and triumphs in management are relatable and insightful. From handling superstar candidates to battling the burnout blues, her advice is...2023-08-3135 min
The Counter OfferWhoFoundWho, Reimagining Work-Life Balance with Craig SpringettUnlimited time off? Sounds great! But how does that work?
Today's guest Craig Springett, Director of WhoFoundWho is here to tell us about that and so much more.
Craig and his partner, Luke, embarked on a venture of their own after leaving their previous roles, and their strategic self-funding approach set the stage for remarkable achievements. With their unique culture, built on trust and autonomy, they've attracted top-notch talent who are achieving unparalleled results. Employing the innovative "Results Only Working Environment" strategy, they've abandoned rigid KPIs in favor of empowering their self-motivated workforce. Additionally, their refreshing "unlimited...2023-07-2028 min
The Counter OfferIf, Why, and How You Should Make The JumpToday's show is a personal conversation between Susanna and her listeners. In her first solo episode Susanna talks about the
the importance of considering a career change. She highlights the need to evaluate whether your skills are being recognized and if there's room for growth. Susanna goes step by step about why people stay in unfulfilling roles, and emphasizing the value of time and finding environments where you can thrive. She addresses reasons why people stay, like fear of not belonging and guilt imposed by companies. She encourages being open with your current employer and empowers listeners to prioritize...2023-07-0614 min
The Counter OfferOne Up or One Down with Anthony IanarinoToday is another one of those big days. One of Susanna’s most sought-after guests is on the show. Anthony Ianarino, international speaker, bestselling author, entrepreneur, and sales leader specializing in complex business-to-business (B2B) sales. He is also a founder and managing partner of two closely held, family-owned businesses in the staffing industry, leading both entities in strategic planning while growing sales. Anthony is best known for his work at The Sales Blog, which has helped him gain recognition as a top thought leader in sales strategy.
Luke and Susanna dive right in and ask about Ant...2023-06-2244 min
She Believed She Could™ PodcastThe Payoff Of Persistence with Susanna Gray-JonesMEMORABLE MOMENTS“The W.I.N. Framework: Why. Intention. No excuses. Prioritizing these pillars along with the Smart Formula can absolutely transform your ability to accomplish your goals.”“Be a critic, but be a kind critic. You have to have patience with yourself in order to sustain momentum.” “When you commit to setting achievable goals, you are allowing yourself to be nimble enough to adjust without quitting on your overarching goal.” “It is so important to put boundaries in place to maintain a healthy mindset.”“If there is an indication that what y...2023-06-1329 min
The Counter OfferPushing Company Culture To The Forefront with Amy MorrisToday Susanna is joined by Co-Host Luke Smith, and guest Amy Morris,
UK Managing Director at Oakleaf Partnership Limited. Amy is known for her dedication of fair representation in the workplace and she discusses how she fell into recruitment, how it became a career that held a purpose beyond making money, and her path up the ladder from that moment on. Susanna and Luke continue discussing loads of topics with Amy including the lack of representation of women in the C-Suite, company culture, how Covid changed men’s perspectives, the HR dilemma, the pro’s and con’s of workin...2023-06-0940 min
The Counter OfferThe Privilege of Connecting Humans to Other Humans with Lysha HolmesIf you know anything about Lysha Holmes, you know that she tells it like it is and wears her heart on her sleeve. She also has 21 years of Rec2Rec under her belt and brings amazing stories and knowledge to share in this episode.
She and Susanna talk about being both honest and kind, how much is too much to share on LinkedIn, having courage to meld your personality and brand, how real talk attracts people to you, how connecting personally creates deeper more trusting business relationships, addictive personalities vs. consistent performance, why you should treat your...2023-05-2538 min
The Counter OfferConsistency and Persistence Pay Off with Allison WalshThis is a BIG day!! Allison Walsh, JD, is an expert business consultant, founder, bestselling author, international speaker, and influential leader helping high stakes women build their confidence, grow their businesses, and elevate their personal brands.
Goals provide accountability. Stick to micro-commitments in order to build momentum. Allison then spills her ‘secret sauce,’ the biggest and most impactful frameworks that she uses with her clients which internalizes the process of reaching the goals you set for yourself. They discuss using past models of success, the compounding returns of persistence and consistency, setting reachable, shorter interval goals, and avoi...2023-05-1126 min
The Recruitment Mentors PodcastGolden Nugget #49 | How to retain your best recruitersPodcast Partners - Claim your exclusive savings with the links below. 💰Vincere - https://bit.ly/3C8uHfvSourcebreaker - https://hubs.la/Q017bVC70------------------------------------------Watch on Youtube 🎥 - https://youtu.be/lfVXTEnl_aM ------------------------------------------Susanna: https://www.linkedin.com/in/susanna-gray-jones-61068a50/ ------------------------------------------I hope you enjoyed the episode, the best place to connect with me is on Linkedin - Hishem AzzouzIf you would love me to cover certain topics with future guests please drop me a message.F...2023-04-2703 min
The Counter OfferCounteracting The Counter OfferJust when you thought the deal was done…Bam, enter the counter offer. A phenomenon so frustrating, Susanna named the podcast after it! But what if you could greatly reduce that situation from happening? Today Susanna and Luke give loads of advice and useful tips on how to avoid the counter offer from blindsiding you, resulting in more placements and more money in your pocket. On top of that, these techniques also result in happier clients and candidates.
Connect with Luke and Envisage Search or via mobile - +447940920533
Connect with Susanna via Chime Search
2023-04-2727 min
The Counter OfferUtilising Technology to Radically Change the Education Staffing Sector with Slava KremermanIn a time when many supply teachers are leaving the profession at a record rate, there is a strong belief that something needs to change. Zen Educate offer a refreshing way to ensure that education professionals get a better deal by reinventing the productivity and rewards offered in education supply.
Slava begins with a little background and how one of his first business ventures scaled up and now his company Zen Educate that is in over a thousand schools in the UK, and growing rapidly in the USA.
In a time when teachers are leaving...2023-04-1322 min
The Counter OfferReduce Stress and Build Well-being with Liza Al SadySusanna is so excited to introduce today's guest, Liza Al Sady, a former top biller in one of the UK's largest education recruitment agencies. Lisa is now a business manager at the company Investigo, working in change and transformation. A top performing recruiter, Lisa has been on a five year self-discovery journey in alternative therapies and wellness programs, and has discovered breath work therapy, which has changed her life.
In 2022, she founded Soul Space Studio, who work with businesses all over the UK to manage stress in such high pressurized environments like recruiting. Liza knows the pressure...2023-03-3026 min
The Counter OfferPutting People First with Nick MurphySusanna and Luke are thrilled to have the group CEO of Tradewind Recruitment, Sanza Teaching Agency, and Accelerate Teaching making up one of the most influential Education Recruitment networks in the UK. Nick shares his background and journey to where he is today. They discuss Tradewind’s reputation and how they stand out by they way they compensate their employees as a full, thoughtful package that rises out above the rest, and how they genuinely put their people first. Nick talks about how important rec to rec’s are in getting the candidates they need, the actual and perceived thre...2023-03-1635 min
The Counter OfferLevel Up From Contingent to Retained with Louise ArcherToday is a special show, Susanna has brought one of the top executive search recruiters around, Luke Smith of Envisage Search, to co-host today’s episode with the amazing Louise Archer, Founder of Retrained Search.
Louise talks about her background in recruitment and how she made the shift from contingent recruitment to winning the work on a retained basis, then moving to training others to do the same. She talks about the incredible diversification of sectors in her portfolio and the variety of methods in which she delivers her information.
Susanna asks how contingent recruiters can...2023-03-0244 min
The Counter OfferBecome a Top Biller In The Changing World of Recruitment with Steve GuestSteve Guest is a busy man. Author, podcast host, keynote speaker, founder of the 12-Week Recruitment Mastery Programme, and one of the most experienced and knowledgeable recruiters around. Steve starts out by telling us how he fits it all in, and the time structure that is key to his productivity. He also has been branching out in marketing and webinars which was totally new to him, and he was unsure about how it would go, but Steve believes it’s necessary to learn and stretch your abilities, even if it may fail, because he doesn’t want to live a li...2023-02-1637 min
The Counter OfferThe Savage Truth to Start 2023 with Greg SavageWelcome to episode one of The Counter Offer, and what a way to start! With over 40 years of experience and expertise in recruiting, today’s guest is one of the most trusted and sought after voices in the industry. Greg Savage, advisor, author, keynote speaker, and founder of the Savage Recruitment Academy joins Susanna to kick off the premier of The Counter Offer Podcast.
They get right into the valuable content with Greg giving his best tips on how managers can keep their recruiters performing at a high level and stay highly satisfied in their roles, and so...2023-02-0237 min
The Counter OfferThe Counter Offer - The Podcast For Elite Recruiters - TrailerIntroduction to the new podcast from Susanna Gray-Jones, Owner of Chime Search. 2023-01-2500 minThe Big Skip Energy PodcastAll About Recruiting in Today's MarketWhether you're a candidate, hiring manager, or recruiter, knowing how to handle the tasks of the hiring process can be tough. Combined with today's economy, the job can seem almost daunting. Enter the international recruiting expert, Susanna Gray-Jones! She discusses strategies from every angle of recruiting to help you better navigate the tumultuous waters of the job market. 2023-01-2544 minThe Recruitment Mentors PodcastSusanna Gray-Jones: Why trust can be your superpower when retaining great staffPodcast Partners - Claim your exclusive savings with the links below.Vincere - https://bit.ly/3C8uHfvSourcebreaker - https://hubs.la/Q017bVC70-----------------------------------------Watch the episode on Youtube 🎥 - https://youtu.be/lfVXTEnl_aM-----------------------------------------The key takeaways from this episode are as follows:🚀 You’ll learn about the importance of interviewing the interviewer and why you shouldn’t she away from this when seeking a new opportunity🚀 You’ll get some solid advice on humility and why it can be your superpo...2023-01-0952 min
What You Should ReadYou Should Read: Our Fall Backlist Bucket List!Send us a textHi, Should-Heads! We're about to be incredibly optimistic and share the five books we're each determined to read before the end of the year. Will we do it, or are we setting ourselves up for failure? Book News: Stephen King short story: https://www.humblebundle.com/books/humble-charity-red-screen-stephen-king-books Supply chain problems: https://www.publishersweekly.com/pw/by-topic/industry-news/manufacturing/article/86833-high-costs-services-disruptions-plague-book-biz-supply-chain.html Currently Reading: Julia: All the Feels (Olivia Dade) and Obviously: Stories From My Timeline (Akilah Hughes)Kelly: The Unheard (Nicci...2021-09-1452 min
Download Top Full Audiobooks in History, EuropeThe Last Voyage of Columbus: Being the Epic Tale of the Great Captain's Fourth Expedition Including Accounts of Swordfight, Mutiny, Shipwreck, Gold, War, Hurrican, and Discovery by Martin DugardPlease visithttps://thebookvoice.com/podcasts/1/audiobook/143269to listen full audiobooks.
Title: The Last Voyage of Columbus: Being the Epic Tale of the Great Captain's Fourth Expedition Including Accounts of Swordfight, Mutiny, Shipwreck, Gold, War, Hurrican, and Discovery
Author: Martin Dugard
Narrator: Simon Jones
Format: Abridged Audiobook
Length: 6 hours 3 minutes
Release date: June 1, 2005
Genres: Europe
Publisher's Summary:
The Year is 1500. Christopher Columbus, stripped of his title Admiral of the Ocean Seas, waits in chains in a Caribbean prison built under his orders, looking out at the colony that he founded, nurtured, and ruled for eight years. Less than a decade after...2005-06-016h 03