Shows
The Business of Healthcare Podcast with Tara Humphrey#351 Navigating Uncertainty in Healthcare ManagementThis week Tara explores how policy shifts, the NHS 10 year plan, and AI are reshaping primary care networks. Tara shares insights on evaluating AI's potential, staying grounded in core strengths, and navigating uncertainty in team dynamics. Learn how focusing on what you can control, fostering collaboration, and building alliances can help you thrive in a changing healthcare landscape. Key Takeaways: AI and policy shifts are reshaping healthcare roles and processes. Focus on what you can control rather than resisting change. Respect diverse perspectives and foster team collaboration. Build alliances and leverage networking to navigate uncertainty. Stay...
2025-09-0323 min
The Business of Healthcare Podcast with Tara Humphrey#346 Challenges and Opportunities in Primary Care with Ruth RankineIn this episode, Ruth Rankine joins Tara to explore the future of primary care leadership and how community-driven, flexible approaches can shape sustainable healthcare. We discuss the NHS Confederation's efforts to influence policy, the evolving role of ICBs, and the potential for acute trusts to take on more general practice services. Ruth highlights the importance of strong leadership, integrated teams, and partnerships beyond the NHS to address growing community needs. Key Takeaways: The future of primary care leadership is community-focused and collaborative. The NHS Confederation is driving integration and influencing policy. ICBs may reshape primary care...
2025-06-2533 min
The Business of Healthcare Podcast with Tara Humphrey#344 Creating Healthy Communities with Dr Selvaseelan Selvarajah This week Tara is joined by Dr Selvaseelan Selvarajah, GP partner at Bromley by Bow Health and a leader in healthcare innovation. They explore the major challenges facing GPs today, from contract pressures to the growing demand on services. The conversation also covers the future of integrated care, social prescribing, and how AI and new models, like employee-owned practices, are shaping the next era of primary care. Key Points: GP workforce shortages and contract challenges The role of social prescribing in modern healthcare Integrated care neighbourhoods and PCN collaboration
2025-05-2832 min
The Business of Healthcare Podcast with Tara Humphrey#342 The Business of Hair Transplants with Dr Roshan Vara In this episode of the Business of Healthcare podcast, Tara interviews Dr Roshan Vara, a hair transplant surgeon and co-founder of The Treatment Dreams London. Roshan shares his journey from working in the NHS to starting his own clinic, discussing the challenges and rewards of running a hair transplant business. He delves into the intricacies of hair transplant procedures, the importance of patient care, and the evolving landscape of marketing in healthcare. Roshan emphasises the need for quality in patient care and the role of social media in reaching potential clients. Key takeaways Hair transplant surgery can significantly improve patients' ment...
2025-04-3035 min
The Business of Healthcare Podcast with Tara Humphrey#339 10 Year Business AnniversaryIn this milestone episode, Tara reflects on a decade of growth and transformation as she celebrates 10 years of THC Primary Care. Tara shares key lessons from refocusing the consultancy five years ago to support primary care networks, highlighting the strategic pivots and resilience that have shaped her journey. Key Takeaways: The Power of Niche Specialisation Lessons from a Female Entrepreneur Using your unfair advantages Financial Literacy & Strategic Growth The Importance of a Strong Support Network Join Tara as she unpacks these insights and celebrates a decade of impact, learning, and evolution. Podcasts Mentioned:
2025-03-1925 min
The Business of Healthcare Podcast with Tara Humphrey#338 2024 Business RecapIn this episode of the Business of Healthcare podcast, Tara reflects on her journey over the past year, discussing the growth of her consulting business, the development of a members club, and her personal achievements. She emphasises the importance of content creation, team dynamics, and the lessons learned throughout the year. Tara also shares her plans for the future, including a break from the podcast until February and the launch of new initiatives in 2025. takeaways THC maintained a consistent output of content for nine years. Creating a members club has been a significant focus for growth...
2024-12-1828 min
The Business of Healthcare Podcast with Tara Humphrey#336 How to dominate your niche with Dr Abeyna Bubbers Jones In this episode of the Business of Healthcare podcast, Abeyna discusses the evolution of her business, Medic Footprints. She shares insights on the changes in revenue streams, the strategic decision to focus on B2C offerings, and the importance of aligning business practices with personal values and lifestyle choices. The conversation also delves into the Fellowship Programme, its premium pricing, and how to effectively communicate value to potential clients while addressing common objections. Abeyna and Tara discuss the intricacies of coaching programmes tailored for doctors, emphasising the importance of finding the right fit, clarity, and mindset. They explore the structured f...
2024-12-0441 min
The Business of Healthcare Podcast with Tara Humphrey#335 Navigating conflict at workTara Humphrey, host of the Business of Healthcare podcast, presents a solo episode on navigating workplace conflict. She draws from her extensive experience across various industries, including healthcare, university, insurance, and fast food. Tara emphasises the importance of self-awareness, taking responsibility for one's actions, and maintaining clear communication when dealing with conflicts. She shares personal experiences and strategies for managing conflicts, including the significance of self-care routines, seeking support from trusted individuals, and the courage to face difficult situations. Tara also discusses the importance of forgiveness, both for oneself and others, and the need to...
2024-11-2726 min
The Business of Healthcare Podcast with Tara Humphrey#332 Developing and Maintaining Leadership Programmes in the NHS with Helen Gillivan & Dr Mayur VibhutiHelen Gillivan & Dr Mayur Vibhuti join Tara to discuss their work in adult social care and primary care, as well as their collaboration on an innovation project. They share their experiences with leadership development programmes and the importance of continuity and sustainability in these programmes. The episode also highlights the importance of investing in the workforce and developing leadership skills. The evaluation of the programme shows that participants feel more confident as leaders and have a better understanding of collaboration and system thinking. The conversation concludes with a discussion on the future of integrated care a...
2024-11-0638 min
The Business of Healthcare Podcast with Tara Humphrey#329 Addressing Barriers to Health Literacy with Sue Lacey BryantSue Lacey Bryant, Visiting Professor in Knowledge and Information Mobilisation at Manchester Metropolitan University joins Tara to discuss health literacy and its impact on healthcare outcomes. They explore the definition of health literacy and the skills and confidence needed to navigate the healthcare system. Highlights include: The barriers faced by individuals with low health literacy, such as difficulty understanding written health information and communicating with healthcare professionals. Sue emphasises the importance of addressing health literacy at both the organisational and individual level. Sue shares examples of initiatives and partnerships aimed at improving health literacy. Th...
2024-10-1636 min
The Business of Healthcare Podcast with Tara Humphrey#328 A Journey to Transforming Community Health with Christiana Melam Christiana Melam, founder and CEO of the National Association of Link Workers, discusses social prescribing and the role of social prescribing link workers in healthcare. Tara's conversation with Christiana Melam, founder and CEO of the National Association of Social Prescribing Link Workers, promises to reveal the power of community engagement in improving public health. Honored with an MBE for her efforts, Christiana shares her incredible journey from banking to pioneering social prescribing, shedding light on the vital role of reaching people where they are to enhance health and well-being. They uncover the necessity of integrating social prescribing l...
2024-10-0944 min
The Business of Healthcare Podcast with Tara Humphrey#327 The Business of Healthcare Consulting - Consulting FrameworksBuilding on episodes 312, 314, and 322, Tara returns to discuss the strategic tools to transform your healthcare leadership. Dive into practical frameworks like SWOT analysis, mind mapping, fishbone diagrams, and the RACI framework. These tools are pivotal for better decision-making, risk management, and enhanced communication within your organisation. Key Takeaways: Master the SWOT analysis for strategic planning and risk management. Use mind mapping to organise and visualise information. Implement fishbone diagrams for root cause analysis and service redesign. Apply the RACI framework to clarify roles and responsibilities in project management. This episode is a treasure trove of...
2024-10-0222 min
The Business of Healthcare Podcast with Tara Humphrey326 Scaling hypertension management and securing funding with Dr Dan Bunstone "Run your own race." Dr Dan Bunstone joins Tara this week, discussing his career journey and his current role at Etcetera Health. Dan explains the concept of lifestyle medicine and the importance of empowering individuals to manage their health, where they have onboarded and treated hard-to-reach patients, resulting in controlled blood pressure and potential savings of heart attacks and strokes. Tara finishes the episode by asking Dan to provide advice for primary care networks, healthcare professionals, network managers, and tech companies.. Dan & Tara's key takeaways: Lifestyle medicine, focusing on exercise, good diets, and sleep patterns, can have a powerful impact on h...
2024-09-2540 min
The Business of Healthcare Podcast with Tara Humphrey#325 Breaking down stigma | The Nipple Innovation Project with Lucy Thompson Lucy Thompson is a medical tattoo artist who specialises in 3D realistic and nipple tattoos joins Tara on the podcast this week. Lucy founded the Nipple Innovation Project, a charity that provides realistic and permanent nipple tattoos for individuals who have undergone mastectomies. Lucy's goal is to break down the stigma surrounding nipple tattoos and provide access to this important service for those who need it. Join Lucy and Tara this week as they break down stigmas. Reach out to Lucy on: Linkedin - Lucy Thompson Instagram - Lucy Thompson Nipple Innovation Project To find out more about the Prima...
2024-09-1826 min
The Business of Healthcare Podcast with Tara Humphrey#324 Behind the Business and End of Summer UpdateWhat if the challenges you face could transform into your greatest motivators? In this episode, Tara provides an end of summer update on her business and personal endeavors. She discusses her ultra marathon challenge to raise money for the type one diabetes charity, JDRF UK. Tara also shares updates on the Primary Care Network Members Club, the Business of Healthcare Consulting, and her presence on social media platforms. To donate, visit Tara's fundraiser for JDRF here. Access the Primary Care Network Members' Club here. The Business of Healthcare Consulting Newsletter - here Best Practice...
2024-09-1221 min
The Business of Healthcare Podcast with Tara Humphrey#322 The Business of Healthcare Consulting - Do you need to hire a healthcare (business) consultant? Building on from episodes 312 & 314, Tara returns to discuss the importance of considering outside help from consultants for healthcare leaders facing challenges. Tara provides a list of important questions for leaders to reflect on and determine if they would benefit from external support.. Tara's key takeaways: Consider hiring a consultant if you consistently miss targets, have the same recurring issues, lack clarity on strategy, or face staffing and morale problems. Be ready and committed to investing time and resources to improve the situation before seeking outside help. Think about the potential impact of resolving the issue and consider if it can be...
2024-09-0419 min
The Business of Healthcare Podcast with Tara Humphrey#321 What managing imposter syndrome looks like in real lifeEver felt the sting of comparison and insecurity in the business realm? We get it. Join Tara Humphrey, as she delves deep into her personal brush with these feelings. Using her experience with her website and blog performance as a measure, Tara unearths the pitfalls of sizing up our success with others'. The focus of this episode is to remind you to celebrate your victories and not to be swayed by others' accomplishments. We would love to hear your thoughts, so do drop a review and connect with us on our social platforms. Don't miss...
2024-08-2812 min
The Business of Healthcare Podcast with Tara Humphrey#320 Getting rid of the Us & Them from General Practice with Dr Neil ModhaWelcome Dr Neil Modha; Peterborough-based GP Partner, ICP lead, GP Federation Chairman and Deputy Lieutenant to the King (no less for Cambridgeshire and Peterborough! In this episode, Tara and Dr Neil Modha discuss: 1. The expansion of his surgery to now fully own a pharmacy 2. Why his chooses to remain positive 3. The impact of Pharmacy Closures 4. His role as a Deputy Lieutenant to the King (!) 5. Balancing feedback with self-assurance 6. His approach to building a long-term plan 7. The language of "them" and "us", and why he works hard to break these...
2024-08-2136 min
The Business of Healthcare Podcast with Tara Humphrey#317 Reframing Anti-Ageing with Dr Anish KotechaJoin Tara for an enlightening discussion with Dr Anish Kotecha, General practitioner and Director of Education at Learna, as they explore the world of anti-aging. Dr Anish Kotecha shares his unique insights into maintaining cellular and biological health to age gracefully, going beyond conventional cosmetic treatments. Tune in to learn practical, sustainable lifestyle changes that can improve cardiovascular health and potentially reverse biological age. Key Takeaways: Anti-aging is about helping people grow old youthfully Lifestyle factors such as chronic inflammation, weight management, and social connectedness play a significant role in the aging p...
2024-07-3127 min
The Business of Healthcare Podcast with Tara Humphrey#316 Laura Norton Commissioning, Primary Care, and Making a ProfitThis week, Tara is joined by Laura Norton, Chief Operating Officer at North West Leicestershire GP Federation. Laura talks to Tara about the intricate workings of GP federations and their collaboration with primary care networks. They discuss Laura's extensive background in primary care, shedding light on the complexities and responsibilities of being a commissioner. Laura also discusses how data-driven decisions shape service commissioning and emphasises the need for services to meet local population needs. Laura also explores the financial sustainability of primary care, the importance of embracing a business mindset, and the vital role of re...
2024-07-2439 min
The Business of Healthcare Podcast with Tara Humphrey#315 Striving to Make Services Better with Ben FalkIs the perception of too many managers in the NHS is a myth? Ben Falk, a director of operations at Guy's and St. Thomas's NHS Foundation Trust, shares his journey into healthcare and his role as a director. He discusses the day-to-day responsibilities of a director of operations and the challenges of workforce planning. Ben also addresses the perception of too many managers in the NHS and emphasises the importance of collaboration and valuing all roles within the organisation. Ben & Tara's key takeaways from this episode: Workforce planning in the NHS involves a...
2024-07-1735 min
The Business of Healthcare Podcast with Tara Humphrey#314 The Business of Healthcare Consulting - Is Now the Right Time to Become a Healthcare Consultant?Building on from episode 312, Tara returns to share why now is a great time to become a healthcare consultant. In this episode, Tara shares the pressing issues of rising health inequalities, staff shortages, and escalating costs that the health and care system is currently grappling with. Find out the importance of conducting thorough research and carving out a niche market to stand out in the competitive consulting landscape, and discover how to define your services and pinpoint your target audience to navigate the complexities of healthcare consulting effectively. Tara's Key Takeaways: Why...
2024-07-1014 min
The Business of Healthcare Podcast with Tara Humphrey#313 Oral Health at Home and Abroad with Dr. Sugz MahaIn this week's episode, Tara interviews Dr Sugz Maha, a general dentist practicing in Hertfordshire. They discuss the importance of oral health, the business aspects of dentistry, and the challenges faced by both dentists and patients. Dr. Sugz Maha emphasises the need for trust and ethical practices in dentistry, as well as the importance of prevention and good oral hygiene. They also touch on the affordability of dental care and the potential for closer collaboration between dentists and general practitioners. Key takeaways from this week's episode: Tooth decay is the most prevalent disease in...
2024-07-0332 min
The Business of Healthcare Podcast with Tara Humphrey#312 The Business of Healthcare Consulting - Getting StartedEver wondered how you can turn a series of diverse job experiences into a thriving healthcare consulting business? This week, Tara shares her personal journey, recounting the thrill and challenges of negotiating her first clients, how word of mouth was crucial in securing opportunities, and the importance of patience and hard work in building a client pipeline. Here are Tara's key takeaways for this week: Mindset is key in running a business. Visualisation and manifestation can be powerful tools. Making choices that align with desired outcomes can lead to positive shifts in business. Self-awareness...
2024-06-2626 min
The Business of Healthcare Podcast with Tara Humphrey#311 The Importance of Clinical Supervision in Healthcare with Julie Combes In this conversation, Tara interviews Julie Combes from NHS Elect about clinical supervision in healthcare. They discuss the challenges of providing clinical supervision, the importance of time and support, and the benefits of clinical supervision for professionals and organisations. Julie explains the role of NHS Elect in providing support and resources for healthcare systems and individuals. They also touch on the differences between clinical supervision in hospital trusts and primary care, as well as the skills required to be an effective clinical supervisor. Julie offers advice for individuals who want to become clinical supervisors and for those in organisations without a...
2024-06-1923 min
The Business of Healthcare Podcast with Tara Humphrey#310 An Introduction to Rural Health with Veronika RasicAccess to healthcare services and workforce shortages are major challenges in rural areas.. Veronika Rasic, a GP and founder of Rural Health Compass, discusses the challenges and benefits of rural healthcare. She highlights the lack of universally agreed-upon definitions for rural communities and the diverse needs they have. Veronika emphasises the importance of additional training for healthcare professionals working in rural practices and the need for a shift in medical education to include more primary care and rural focused training. She also discusses the seasonal pressures faced by rural communities and the importance of understanding...
2024-06-1927 min
The Business of Healthcare Podcast with Tara Humphrey#309 Making Sense of Politics with Peter PtashkoAre you curious about how the political landscape can reshape our healthcare system? Join us in this weeks episode as Peter Ptashko, a Labour Party member and NHS foundation trust governor, takes us through the entwined paths of politics and healthcare. Peter & Tara discuss the challenges of balancing a professional career with political activism and the significance of local elections in setting the tone for Labour's strategies moving forward. Through stories of urban development in Whitstable and the day-to-day impact of politics on individuals, we gain a deeper understanding of how politicians can indeed change lives.
2024-06-1238 min
The Business of Healthcare Podcast with Tara Humphrey#308 Understanding the NHS Backlogs with Nicola Ellis-WebbCan the NHS sustain its current model, especially with the post-COVID backlog? Join us as we welcome Nicola Ellis-Webb, the Group Healthcare Services Director at Acacium Group, to discuss the intricate and pressing issue of NHS backlogs. In this podcast, Nicola & Tara discuss: Insourcing - a strategy used to address the backlog by bringing in specialist teams to help clear it. The different waiting lists within the NHS backlog, depending on the stage of treatment. Monitoring the backlog, the importance of looking at trends to assess the impact of in...
2024-06-0538 min
The Business of Healthcare Podcast with Tara Humphrey#307 Life as Labour Councillor - Things are never left with Douglas HamandisheDouglas, a mental health nurse and digital influencer, discusses his journey from being an engineer to becoming a nurse and a politician. He talks about the importance of understanding human behavior and the value he can offer in the mental health field. Tara & Douglas discuss various health issues, including dental health, population health management, and the challenges of an aging population. Douglas also highlights the value of personal development and being authentically oneself while studying and learning to maximise skills. In this podcast, Tara covers: Understanding human behavior is crucial in the field...
2024-05-2931 min
The Business of Healthcare Podcast with Tara Humphrey#306 A Week in the Life of a Healthcare Consultancy CEOJoin Tara on a personal journey through a typically busy and dynamic week in her life as a healthcare consultant, as she balances the demands of work alongside her family commitments. In this podcast, Tara covers: The intricacies of planning, problem-solving, and prioritisation that keeps THC Primary Care thriving; including the Sunday routine that helps Tara prepare for the week of work ahead. Tackling unexpected hiccups throughout the week and how to deal with these, particularly when you're working away from the office. Her preparations for the second annual PCN Plus Live conference in Nottingham – and la...
2024-05-2250 min
The Business of Healthcare Podcast with Tara Humphrey#305 Mind Over Mountains - moving to support our mental health with Alex StaniforthAs we mark Mental Health Awareness Week in the UK, our featured guest on the newest Business of Healthcare episode is Alex Staniforth; adventurer, ultra runner, author, and founder of the mental health charity Mind Over Mountains, who shares his journey of overcoming challenges and finding purpose in the outdoors. Listen now as Alex and Tara discuss: How Alex's charity combines walking, talking, coaching, and counselling to provide support and inspiration to individuals facing mental health struggles. The best way to approach fundraising challenges and the personal motivation behind them. Alex's own current projects including Project 500, a...
2024-05-1535 min
The Business of Healthcare Podcast with Tara Humphrey#304 You can't communicate too much, or too often with Kate LangfordIn this episode, Tara interviews Kate Langford, the Chief Medical Officer of NHS Kent and Medway Integrated Care Board and an experienced medical leader who has held leadership roles within provider Trusts, regionally with NHS England and nationally with NHS Improvement. Kate shares her valuable perspectives on the complexities of delivering care across a vast healthcare system, emphasising the indispensable roles of communication and collaboration. With a focus on the timely topic of stakeholder engagement, particularly in the context of developing primary care strategies, Kate offers her seasoned approach to involving the myriad of healthcare providers, including...
2024-05-0834 min
The Business of Healthcare Podcast with Tara Humphrey#303 Why you should NOT hire and when to let people go...In this thought-provoking solo episode, Tara delves into the critical considerations of hiring within healthcare networks and businesses. Drawing from candid discussions with primary care network clients and personal insights, Tara stresses the importance of having a clear vision before recruiting for pivotal roles and explores the detrimental effects of bringing someone into a visionless environment (and the unfairness it entails). This Business of Healthcare podcast instalment is a masterclass in leadership responsibility, strategic planning, and the delicate balance of nurturing talent within and, when needed, beyond your organisation. Work with THC Primary...
2024-05-0114 min
The Business of Healthcare Podcast with Tara Humphrey#302 Life as a GP Receptionist Whether you're a healthcare professional, considering a career in general practice, or simply curious about the inner workings of your local GP surgery, this episode highlights the unsung heroes who keep our healthcare system running smoothly. Tune in to the latest Business of Healthcare podcast episode as Tara is joined by Chloe Skidmore-Lewis and Zhara Sultan to celebrate the dedication and passion of GP receptionists - and gain a newfound appreciation for our primary care frontline. Work with THC Primary Care I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project an...
2024-04-2436 min
The Business of Healthcare Podcast with Tara Humphrey#301 Introducing Food Friends with Anna Mantell Dive into the heart of community and connection with Tara Humphrey as she welcomes Anna Mantell, the founder and Chief Executive of 'Food Friends', on this week's episode of the Business of Healthcare Podcast. Food Friends is an innovative meal-sharing initiative designed to combat loneliness by connecting members of the community through the sharing of home-cooked meals, something that Tara herself is also involved in supporting. Whether you're a healthcare professional, a community leader, or simply someone looking to make a difference, this episode will ignite your passion for community service and demonstrate the power of a shared meal to b...
2024-04-1726 min
The Business of Healthcare Podcast with Tara Humphrey#300 Celebrating 300 Business of Healthcare Podcast episodes with Tara Humphrey & James Somauroo It's our 300th episode of The Business of Healthcare podcast ! To mark this special occasion, Tara reflects on a journey of growth, learning, passion and the power of staying true to oneself in the complex world of healthcare with co-founder and SomX CEO (and host of the Health Tech podcast) Dr James Somauroo. Listen as James turns the tables and interviews Tara, providing listeners with an intimate look at the woman behind the mic, covering: Tara's personal and professional evolution Her insights into the nuances of primary care networks The importance of asking simple y...
2024-04-1040 min
The Business of Healthcare Podcast with Tara Humphrey#299 A Life Audit Questions to Support your Home Life and CareerIn this solo episode, Tara reflects on her business and career, asking herself a series of questions to gain clarity and make positive changes. She explores what makes her happy, what she wants to be remembered for, how she wants to spend her leisure time, what assets she wants to invest in, what typically drives her decisions, who she wants around her, if she knows her numbers, what she is doing that no longer serves her, and what she is going to do next. We hope that you can apply these questions too. 00:00 Introduction and...
2024-04-0323 min
The Business of Healthcare Podcast with Tara Humphrey#296 The Mesh Scandal with Dr Wael Agur In this compelling episode of The Business of Healthcare podcast, we delve into the complex and sensitive topic of the mesh scandal which has impacted countless women's lives. Tara welcomes Consultant Gynecologist and Urogynecology subspecialist Dr Wael Agur to share his expert insights on the rise and fall of mesh devices in surgical procedures. Wael offers a candid look at the multifaceted issues surrounding patient consent, the role of manufacturers, aggressive marketing strategies, and the ethical dilemmas faced by medical professionals. As we navigate the narrative of mesh-related chronic pain, lost livelihoods, and the erosion of trust in the healthcare sy...
2024-03-1343 min
The Business of Healthcare Podcast with Tara Humphrey#295 Sexual Violence in the NHS | The Worst Kept Secret in Healthcare with Dr Chelcie Jewitt Join Tara this week as she explores the critical issue of sexism in the NHS workforce, with the co-founder of 'Surviving in Scrubs', Dr Chelcie Jewitt. From personal accounts to the alarming findings of the 'Surviving Healthcare: Sexism and Sexual Violence in the Healthcare Workforce' report, this episode sheds light on the hidden epidemic of sexual harassment and assault among healthcare professionals. Discover the steps being taken to create a safer and more equitable working environment for all. Visit 'Surviving in Scrubs' to read the stories shared by survivors of sexism, harassment, and sexual assault in the healthcare workforce and t...
2024-03-0631 min
The Business of Healthcare Podcast with Tara Humphrey#293 All that glitters is not menopause with Dr Karen MortonEmbrace the digital age as we examine the revolution of remote consultations in women's health. Dr Karen Morton, gynaecologist and obstetrician - and founder and Medical Director of Dr Mortons (the medical helpline), guides us through the landscape of online care, from its inception to the present, where it stands as a beacon of convenience and efficiency. We delve into the success of remote consultations within the NHS, discussing the intricate process of prescribing, organising follow-ups, and the bespoke nature of treating menopause. This episode will not only inform but also inspire, as we contemplate the personalised t...
2024-02-2135 min
The Business of Healthcare Podcast with Tara Humphrey#291 Bonus episode What is Next for PCNs?Dive into the dynamic world of healthcare with Tara Humphrey as she hosts a special bonus episode on the Business of Healthcare podcast. This week, Tara, alongside Ben Gowland of the General Practice podcast and Dr Andy Foster and Dr Hussain Gandhi of EGP Learning, unpacks the latest business developments shaking up general practice. From the BMA's urgent plea for unity to the controversial 1.9% funding increase and the buzz around integrated care, this episode is a goldmine for anyone passionate about the future of healthcare. Join the conversation and witness a different side of Tara as she rants, reflects...
2024-02-081h 01
The Business of Healthcare Podcast with Tara Humphrey#289 Patients Know Best with Mohammad Al-UbaydliMohammad Al-Ubaydli, CEO and founder of the 'Patients Know Best', a social enterprise and technology platform. It's designed to help health and social care providers bring together patient data, along with the patient's own data, creating one secure Personal Health Record for the patient. This episode of The Business of Healthcare Podcast is a masterclass in patient empowerment and technological revolution in healthcare. Mohammad highlights how the platform 'Patients Know Best' is not only changing the game for providers but also shapes the mission of giving patients the reins to their health data. Mohammad tells Tara how t...
2024-01-3138 min
The Business of Healthcare Podcast with Tara Humphrey#287 Culture, Recruitment and Communication - A masterclass with Dr Ben AllenJoin me, Tara Humphrey, as I sit down with the transformative Dr. Ben Allen, a GP partner from Sheffield who is redefining leadership and healthcare management. In our conversation, Ben unveils his innovative recruitment techniques and structural changes aimed at nurturing staff and enhancing patient communication. His story is a testament to the power of seizing growth opportunities and the courage to tackle challenges head-on for the betterment of healthcare practices. Listen in as we explore the human side of healthcare through the lens of leadership, culture, and community. Ben shares his journey of building high-performing teams...
2024-01-1745 min
The Business of Healthcare Podcast with Tara Humphrey#283 Messiness in Management With Tara Humphrey & Audrey SonghurstAudrey Songhurst is an established manager and leader, most recently working as the Head of Operations at Kent Innovation and Enterprise at the University of Kent. Audrey has served as owner, manager, and consultant with her consulting firm, Audrey Songhurst Consulting, and worked at Canterbury Christ Church University for eighteen years, with over a decade as director of the Research and Enterprise Development Centre. Audrey earned a Doctorate of Education and a Master of Arts from Canterbury Christ Church University and is also an alumna of the University of Kent. Audrey joins me today to discuss leadership...
2023-12-2742 min
The Business of Healthcare Podcast with Tara Humphrey#282 Confronting Insecurity and Celebrating Personal Triumphs in BusinessEver felt the sting of comparison and insecurity in the business realm? We get it. Join Tara Humphrey, as she delves deep into her personal brush with these feelings. Using her experience with her website and blog performance as a measure, Tara unearths the pitfalls of sizing up our success with others'. The focus of this episode is to remind you to celebrate your victories and not to be swayed by others' accomplishments. We would love to hear your thoughts, so do drop a review and connect with us on our so...
2023-12-2012 min
The Business of Healthcare Podcast with Tara Humphrey#281 Don't get fixated on the solution with Dr Will Gao from SuveraDr. Will Gao is a medical doctor from University College London and co-founder and Chief Commercial Officer at Suvera - a virtual clinic that provides proactive care for patients with long-term health conditions. Tara & Will discuss; Will's entrepreneurial journey Medical School and what it was like What does Suvera solve Not getting fixated on the solution The importance of work life balance Learning from mistakes Leadership style Work with THC Primary Care I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management...
2023-12-1331 min
The Business of Healthcare Podcast with Tara Humphrey#280 Our approach to creating contentIn this week's podcast, we take you behind the scenes and share our approach to creating content. At THC Primary Care, we produce A weekly podcast, blog, newsletter and daily social media content. We have produced over 250 blogs and 275 podcasts, so we are pretty experienced and pretty consistent. This business would not be where it is today without us continually putting ourselves out there. In this podcast, Tara highlights: The various ways you can create content The importance of using the data to help you understand what works and...
2023-12-0628 min
The Business of Healthcare Podcast with Tara Humphrey#278 Behind the Business - What I will Start, Stop & Continue DoingIn this podcast, Tara takes us behind the business of THC Primary Care and shares her quarterly review along with candidly sharing what she stopped, started and will continue doing moving forward. 1. The course and training portfolio 2. The Interim primary care network management portfolio 3. The increase in facilitation and consultancy 4. Wins for the quarter and achieving 100,000 website views 5. Improving team communication 6. Introducing a digital templates store 7. Challenges relating to managing expectations, what to say yes and no to and how to keep things moving at pace at all times.
2023-11-2214 min
The Business of Healthcare Podcast with Tara Humphrey#276 Professionalising General Practice Management with Kay KeaneKay Keane is a Practice Manager and a Director and Co founder of the Institute of General Practice Management. In this episode Tara & Kay discuss; Life as a Practice Manager Homeless Healthcare across the city of Manchester Why Kay helped form the Institute of General Practice Management, with 1,600 members Using social media for the better of the practice Tara had an inspiring conversation with Kay, if you are a Practice Manager, a PCN Manager or a GP with an amazing Practice Manager please share this episode. Social Media & contact Email: kay.k...
2023-11-0827 min
The Business of Healthcare Podcast with Tara Humphrey#273 What would you do if you knew you couldn't fail with Tara HumphreyIt's our first solo podcast episode in a while after our Best Practice partnership which we enjoyed hugely! - Did you enjoy them?! Do you have a favourite?! We'd love to read any of your reviews that you can submit via your podcast streaming platform. This week Tara is sharing our experiences from Best Practice 2023, strategic planning, being bold, brave and ambitious and our thoughts on if we knew we couldn't fail what would we do! Please do check out our below blog where all of our Best Practice leadership episodes can be found.
2023-10-1820 min
The Business of Healthcare Podcast with Tara Humphrey#271 A Duty to Lead, Inspire and Debate with Dr Farah JameelWith less than one day until the Primary Care relocation to Best Practice 2023 in Birmingham, we offer another episode with one of the event's key speakers, Dr Farah Jameel! Farah is a Mum to two young children, a GP, LMC Co-Chair, a Non-Executive Director and former BMA GP Committee Chair - and a beacon of inspiration to Primary Care leaders, particularly those juggling a portfolio career. Farah talks to Tara about: Coping with life in the spotlight Dealing with challenges and unchartered territory within the context of a career Farah's shorter term and long-term a...
2023-10-0935 min
The Business of Healthcare Podcast with Tara Humphrey#269 A Pioneer of Person-Centred Care with Georgina CraigGeorgina Craig is the National Director of The Experience Led Care Programme; an organisation which is driven by their ambition to put the patient and their families at the heart of health and care services, working across the UK to help clinicians and the wider NHS to scale-up person-centred change. Georgina is a passionate advocate of improving outcomes for people; both from the patient perspective and in terms of the clinical teams who are responsible for their care and features in this episode as one of the key speakers who will be at Best Practice 2023! ...
2023-10-0628 min
The Business of Healthcare Podcast with Tara Humphrey#268 Proving the Impact with Jennifer Neff and Alan PayneIn this episode, Tara talks again to Access Elemental Managing Director and Co-Founder Jennifer Neff who is joined by Alan Payne, Group Product and Engineering Director at The Access Group. Tara picks up where she last left off with Jennifer, following the partnership of Elemental with The Access Group. For those who aren't familiar with their journey already, Access Elemental is a leading social prescribing platform used currently by over 70 different organisations - from Integrated Care Systems, to Primary Care Networks, local authorities, housing associations, prisons and higher education colleges - to seamlessly support and join up...
2023-10-0433 min
The Business of Healthcare Podcast with Tara Humphrey#263 Unfinished Business with Professor James Kingsland OBEAs part of our Business of Healthcare podcast build up to Best Practice 2023, Tara sits down with Professor James Kingsland OBE, GP, Independent Health Advisor and formally the Senior Partner in a nationally renowned, award winning General Practice in the North West of England. Amongst his many titles, James holds an Honorary position as a clinical professor in the School of Medicine at the University of Central Lancashire and is co-creator of the new care model; 'The Primary Care Home', the principles of which have been utilised by NHS England within the NHS Long Term Plan to c...
2023-09-1841 min
The Business of Healthcare Podcast with Tara Humphrey#262 Let's Just Get on With It with Dr Dustyn SaintDr Dustyn Saint is a GP Partner and Founder of Primary Care IT, who support innovation within individual GP surgeries via the introduction of the best available IT solutions and applications. In the lead up to Best Practice 2023, Dustyn joins Tara in our latest Business of Healthcare / Best Practice podcast episode to discuss: The small but important things we can do to build a positive organisational culture The importance of hiring slow and firing fast Investing in getting help The importance of staying close the problem you are trying to solve The future of the General...
2023-09-1335 min
The Business of Healthcare Podcast with Tara Humphrey#261 The key ingredients of General Practice with Dr Neil ModhaWelcome to the latest in our Business of Healthcare / Best Practice podcast series! Our featured guest in this episode is Dr Neil Modha; Peterborough-based GP Partner, ICP lead, GP Federation Chairman and Deputy Lieutenant to the King (no less for Cambridgeshire and Peterborough! In this episode, Tara and Dr Neil Modha discuss: 1. Why Neil returns to the Best Practice Conference each year 2. The expansion of his surgery to now fully own a pharmacy 3. Why his chooses to remain positive 4. The impact of Pharmacy Closures 5. His role as a Deputy Lieutenant...
2023-09-1140 min
The Business of Healthcare Podcast with Tara Humphrey#257 Assume Positive Intent with Vincent SaiIn this episode, Tara talks to Vincent Sai, CEO of Modality, a GP super partnership. For practices which are not part of a super partnership, there can sometimes be the perception that the partnership is all about money. Following discussions with Vincent (and other Modality colleagues) we now know that, whilst the finances are an important factor, Primary Care professionals choose their vocation because it matters. They have decided to serve their communities, not to become millionaires or billionaires. The Modality group comprises of 135 partners and Vincent was keen to emphasise that they are a...
2023-07-2632 min
The Business of Healthcare Podcast with Tara Humphrey#224 Designing Your Career with Tara HumphreyThis is the first podcast of 2023 and I think for many people, the start of a new year provides us with the opportunity to look back and reflect over the past year. For me, one of the highlights of last year was the amount I got to travel for work I think because I'm happy to travel, because I have a really strong support system which enables me to do this, and because I leverage social media, this podcast and our blog, this exposure has created so many opportunities that have given me the flexibility...
2023-01-0428 minThe Business of Healthcare Podcast with Tara Humphrey#212 Reflections on Building Culture with Tara Humphrey212 Reflections on Building Culture Welcome to episode 212 of The Business of Healthcare Podcast. This week I am talking about Reflections on building culture and the importance of it to both your team and you clients/patients. This week on the Business of Healthcare Podcast Reflect on the Vision & Mission of the Business What can you take from this episode and communicate with the team There being a personal risk when you speak up and advocate for yourself Mentions in the episode No hard Fe...
2022-10-1213 minThe Business of Healthcare Podcast with Tara Humphrey#200 28.3 Million Appointments & a NHS UpdateHey, welcome back to The Business of Healthcare Podcast - Episode 200! With me Tara Humphrey talking about a variety of topics, which have been detailed below. I also give a big bravo to my friends and colleagues working in Primary Care at the moment, it can be tough out there but the drive and determination that we have and how we support each other helps us through. Our 200th Episode is definitely something to celebrate and I would love to send a big thank you to all of our listeners who have downloaded our episodes, it really...
2022-07-2017 minThe Business of Healthcare Podcast with Tara Humphrey#150 It's Kind to be clear - Sarah Everest#150 – It's kind to be clear with Sarah Everest Welcome back to The Business of Healthcare Podcast with me Tara Humphrey, today I and going to be talking to my wonderful guest Sarah Everest from OneMedical Group. We cover a lot in this episode, take a look at the bullet points below. It will be inspiring where ever you are in your career, just starting out on your path or at a more senior level, lessons to be learned along the way with some really useful tips. "We strive for a culture that focusses on our peo...
2021-07-2940 minThe Business of Healthcare Podcast with Tara Humphrey#149 How to Manage Tricky Situations#149 How to deal with tricky Situations In this episode I discuss how I've had a few experiences where I've had to practice resilience. I wanted to share this with you and talk about the importance of practising resilience because as leaders this is something we will have to manage time and time again. Today I'm talking about how hard it can be when conflict arises unexpectedly and ways you can keep your cool, take a breath and manage the situation as best you can. I share how resilience takes work, time and energy and something...
2021-07-2709 minThe Business of Healthcare Podcast with Tara Humphrey#147 Stop trying to do everything yourselfBH147 – Stop trying to do Everything Yourself Welcome back to The Business of Healthcare Podcast with me Tara Humphrey, today I and going to be discussing how and why we need to stop trying to do everything ourselves. This episode will be particularly helpful to you if you are a Clinical Director working in a PCN. This episode will give you some tangible ways to use administrative support. I am sharing ways I use the support including financial support, creating project action logs and personal tasks. I also share how I work with my...
2021-07-2037 minThe Business of Healthcare Podcast with Tara Humphrey#113 Where I am Today - Tara Humphrey#113: Where I Am Today – Tara Humphrey I wanted to talk to you about how I am where I am today, Topics to listen out for; Permission to do things What inspired me to do the Podcast Changing my mind Building a business that works for me Professional Persona I really do believe it's easier to be yourself with no filter. It's more fun, and for me, I am very driven. I want to do the best job that I can do, and in order to do the best job, I have to be myself and be hon...
2021-03-0220 minThe Business of Healthcare Podcast with Tara Humphrey#97: How to Take that Leap of FaithTaking that first leap of faith to get to where we want to be is scary and lots of people are scared to act on their ideas and scared to have conversations. In this episode I'm talking about how you can take those first small steps in order to get ready to leap. Join me on The Business of Healthcare Podcast today where I talk about how to start with yourself. I share advice on why you should invest in yourself before asking others to help you. I talk about the importance of not letting imposter syndrome...
2021-01-0515 minThe Business of Healthcare Podcast with Tara Humphrey#94: What Leader do you want to be now?We all turn to trusted colleagues or friends for advice, but sometimes we want real advice, not just to be told how brilliant we are. When you find those colleagues it's their advice that will push you to being a better leader and help you go in the right direction. Today I'm talking about how you don't have to do everything by yourself, asking for and getting help can make you a stronger leader. Asking for advice can steer you in the right direction of people or of tools and resources. I also share how it's important...
2020-12-1514 minThe Business of Healthcare Podcast with Tara Humphrey#90: Becoming an Observer of Your thoughtsAs we continue in our leadership journey there are many things, we can use to our advantage in the quest to be the best leaders we can be. I have found that becoming an observer of your thoughts is a powerful way to enhance conversations and to find the right course of action. In today's episode, I share one of my leadership lessons on how to become an observer of your thoughts. I talk about how to step back to look and thing about the situations you are in before acting. I share how powerful it can...
2020-12-0111 minThe Business of Healthcare Podcast with Tara Humphrey#88: How to Stay Focused and Move OnIn work, in life, as a leader or manager, as a person sometimes things don't always go our way. And that's ok. It's an important life lesson that we can't always have or get what we want. Usually there are other lessons we learn from these situations too. So today I'm sharing how I try to move on from these occasions and keep focused on my goals. I talk about the importance of learning the lesson and moving on. I share how to put your losses into context against your wins, because your win list is most...
2020-11-2421 minThe Business of Healthcare Podcast with Tara Humphrey#86: A Default Diary and Why you Need OneToday I'm talking about a default diary. If there are tasks you do regularly, for example more than twice, then a default diary can help you do those tasks to their best. In this episode I'm sharing with you what a default diary is and how you can use it. How it can help manage your time so deadlines don't creep up on you. I share how it can be used to cross-train staff or support capacity issues. And most importantly, I talk about how a default diary will help you move from 'Oh I've got to do this...
2020-11-1713 minThe Business of Healthcare Podcast with Tara Humphrey#84: When you don't want to show upOver the last couple of weeks I've had a few experiences where I've had to practice resilience. I wanted to share this with you and talk about the importance of practising resilience because as leaders this is something we will have to manage time and time again. Today I'm talking about how hard it can be when conflict arises unexpectedly and ways you can keep your cool, take a breath and manage the situation as best you can. I share how resilience takes work, time and energy and something we have to continually practice. I talk about...
2020-11-1009 minThe Business of Healthcare Podcast with Tara Humphrey#82: Lockdown 2 How to Manage Your EnergyAs a national lockdown was announced over the weekend, this episode takes a look at the value of how we can use what we learnt in the first lockdown and apply those lessons again. An after-action review can be helpful to understand how we managed our communications, managed the transition from office to home working, managed demand and capacity and how we executed on business continuity plans. Today I'm sharing why it's important to glance back over crucial lessons learnt. I talk about the importance of managing your energy because, as leaders, we need to be able...
2020-11-0310 minThe Business of Healthcare Podcast with Tara Humphrey#80: Planning and PatienceMaking goals for your work and home life can help give you direction of where you want to go. I've always made 12 month goals, but recently I've been able to plan further ahead and see the vision of my business for the next 3 years. Today I'm sharing why it's important to make goals, but also why it's important to remind yourself of your goals as you go, and to go back and review what you have achieved. I talk about how sometimes when you put the hard work in, you won't see the fruits of your labour...
2020-10-2710 minThe Business of Healthcare Podcast with Tara Humphrey#78: How to Protect your Learning TimeI'm a big believer in making time for professional development. Continually learning and growing will help you be the best you can. It can be hard to find the time when the day job is so busy, which is why I wanted to share the ways I put time aside to read, listen and learn. Today I'm sharing how I am an audio learner and love to listen to build my knowledge. I talk about the areas I read about – both healthcare industry insights and the principles of how to build a business. I talk about how I...
2020-10-2021 minThe Business of Healthcare Podcast with Tara Humphrey#76: Imposter Syndrome and Climbing EverestToday I'm sharing my experiences of when Imposter Syndrome rears its ugly head – because it happens to me too. I share the times where it has been at it's worst for me: when I launched the Business of Healthcare Scholarship, when I meet people who inspire me and sometimes just when I'm walking on my own. But there are many things that I do to keep those voices at bay that I share with you today. I also share the very exciting news that in March 2021, I am planning on climbing Everest basecamp. It's a challenge I've al...
2020-10-1331 minThe Business of Healthcare Podcast with Tara Humphrey#72: How to Start Your Consulting CareerWhen building a business or even establishing a new project or initiative, there are some things that you can do to help you have the best start. These are my insights and advice from the lessons I've learnt from building my own business. In this episode I share the importance of understanding the problem you are trying to solve and who you are trying to help. I talk about why you need to know who your ideal client is and what your ideal projects look like. I share the importance of using your network to get the...
2020-09-2912 minThe Business of Healthcare Podcast with Tara Humphrey#70: Hiring Admin and Management SupportThis episode will be particularly helpful to you if you are a Clinical Director working in a PCN. This episode will give you some tangible ways to use administrative support. Having hired in the past and recently recruited a new PA, I am sharing ways I use the support including financial support, creating project action logs and personal tasks. I also share how I work with my PA and how I treat it as a two-way relationship. I also touch on how important it is to define the role and job description before you hire. H...
2020-09-2235 minThe Business of Healthcare Podcast with Tara Humphrey#68: How to Develop Strategic PartnershipsI often get approached by people because they would like to work with me, they have an opportunity for me or they are looking for some sort of partnership. And I find there are good ways and not so good ways those people go about asking me to work with them. In this episode, I share the best ways to approach others if you have a great opportunity for them. I share some commonly made mistakes. And I share some of things I do when searching out partnerships, that have worked for me in the past.
2020-09-1510 minThe Business of Healthcare Podcast with Tara Humphrey#66: Behind the ScenesThis episode I give you a glimpse into life behind the scenes of The Business of Healthcare Podcast. I've been asked a couple of times how I edit it and how I decided on topics to cover so I thought why not create a podcast on how I create the podcast. I share the process I use for editing, recording and promoting the podcast, how I find guests to interview and how I decide on the topic for my solo episodes. I also share the all important question of why I started the podcast, and you'll be...
2020-09-0826 minThe Business of Healthcare Podcast with Tara Humphrey#64: Turning Hope into Solid PlansWorking with clients this week I realised they were using the word 'hope' a lot. In this podcast episode I share how we can take action instead of 'hoping'. I share how it's important to make concrete plans, put actions in place, make sure communications are in place in order to mitigate the things we don't want to happen. This week I also talk about the importance of language, especially when we talk about ourselves. Being positive and using positive language without putting ourselves down saying 'I am just…' will help us all go far – me incl...
2020-09-0114 minThe Business of Healthcare Podcast with Tara Humphrey#62: It's OK to Say NoSharing my best bits of my week and the lessons I've learnt – in this episode I talk about a great book to help you get to know your strengths and weaknesses. I share how important it is to sometimes say 'no' and it's also ok if someone says 'no' to you. And I also talk about the importance of friends and making sure we make time for them. "Sometimes people are going to say no to you, it's ok. You don't have to doubt yourself or beat yourself up about it because they don't have the budget. Th...
2020-08-2514 minThe Business of Healthcare Podcast with Tara Humphrey#60: The Value of a Loose AgendaIf you are trying to build trust or trying to develop a rapport with your team, client or colleagues, sometimes a structured agenda isn't always helpful. In this episode, I talk about the benefits of having a loose agenda to try and make your meetings more productive. We often think an agenda brings structure, but it can actual be a barrier. I share how sometimes loosening the reins can be very fruitful. "Sometimes if you loosen the reins, you'll find it can be very fruitful." Tara Humphrey This week on The Bu...
2020-08-1811 minThe Business of Healthcare Podcast with Tara Humphrey#58: How to Have a Good DayIn my experience, I have found that a positive mindset and a willing to think positively will get you far. So in today's episode, I share some of the key things that I do to keep me thinking positively and have the day I want to have – lots of them are inspired by the book 'How to Have a Good Day' by Caroline Webb. The steps I take include being prepared, affirmations, setting behavioural goals and ensuring I give myself enough breaks during the day. I also share some really helpful tips on being realistic with your time and kn...
2020-08-1112 minThe Business of Healthcare Podcast with Tara Humphrey#56: The Importance of Auditing your TimeThis is the second Tuesday episode in our new format, and I hope you are enjoying it. This Tuesday I'm talking about the importance of auditing your time. I know that you need to make time to fit an audit in, but it is so worth it in the long run. I share how to do it, how to use the data once you've done it and the best steps to take to make your workload more manageable. I also share what's been going on behind the scenes with me, including being honest, authentic and unedited!
2020-08-0413 minThe Business of Healthcare Podcast with Tara Humphrey#54: Introducing the Business of Healthcare ScholarshipNew things are happening. In this episode, find out all about my brand new scheme, the Business of Healthcare Scholarship to support healthcare professionals from a BAME background pursue their leadership careers. And you may have noticed that this episode has been launched on a Tuesday – we are going to trial doing two episodes a week. On a Tuesday, I'll provide a shorter, solo episode from me with updates and insights of what's going on with my business. Then as usual on Thursday, we'll have a longer episode with me interviewing an amazing guest! I'm so...
2020-07-2814 minThe Business of Healthcare Podcast with Tara Humphrey#46: When YOU are the Bearer of Bad NewsIn this episode, I share my perspective on what it feels like to deliver bad news. People in leadership positions go through this all the time, but their perspective is often not documented and it is just as hard to give bad news as it is to receive it. Join me as I share my planning and thought process on how to go about it. I share the questions I ask myself as I approach it. I talk about how to do it whether it's a formal conversation or chat over coffee, how I prepare and gather...
2020-06-0410 minThe Business of Healthcare Podcast with Tara Humphrey#44: Making the Most of What You Already HaveWhether we are working from home, have had to stop working or something in between, lots of people have been looking to learn something new in this time. In this solo episode of The Business of Healthcare Podcast, I focus on making the most of what we already have rather than the new. Join me in a short but sweet episode, where I share my thoughts on the value of resources we already have. Text books from past education, training tips from previous jobs or notes from a training course – there is probably a wealth of...
2020-05-2105 minThe Business of Healthcare Podcast with Tara Humphrey#43: What to do When Your Project Suddenly StopsWhether you have been part of a project that has ended, or more recently been affected by Coronavirus and your project has just stopped, here are some fundamental tips to consider when you find yourself in this position. In this solo episode of The Business of Healthcare Podcast, I share 5 core things to do when your project has stopped. I talk about how to communicate with your teams, how best to get organised but still remain visible. I also share how using this time can be a blessing in disguise, giving you essential processing time to evaluate...
2020-05-1410 minThe Business of Healthcare Podcast with Tara HumphreyBonus Episode: Project Managing a Pandemic Tara Humphrey on 'The General Practice Podcast'Again, Tara joins Ben Gowland, the Director of Ockham Healthcare, on his podcast The General Practice Podcast. Tara, project management expert, supports the development of Primary Care Networks and GP Federations, and joins Ben again to discuss and reflect on the pandemic from a business and management perspective. This week Tara and Ben reflect on where they are up to in their own roles, within their own areas, with their focus shifting towards life after Covid-19 and more traditional priorities – but with the added benefit and experience of the best practice that has taken place du...
2020-05-1319 minThe Business of Healthcare Podcast with Tara HumphreyBonus Episode: Covid-19 Preparing for Battle Tara Humphrey on 'The General Practice Podcast'Tara puts the mic in the other hand again this episode when she is interviewed by Ben Gowland, Director of Ockham Healthcare on The General Practice Podcast. They talk about the current Covid-19 crisis. How do you prepare for an upcoming crisis which is anticipated, yet unpredictable? What steps should a practice and a network be taking to manage its response and resources, whilst safeguarding its people? Which issues should be tackled and what workstreams should be put in place now? They talk about Ben and Tara's experiences so far offering practical advice for maximising...
2020-04-0819 minThe Business of Healthcare Podcast with Tara Humphrey#37: A Quick Guide to Continuity PlanningI'm sure we have all been dusting off our continuity plans, or if we don't have one recently been trying to write one. These are the plans on how to manage during an accident or crisis and we always hope we'll never need them. In this solo episode of The Business of Healthcare Podcast, I share the how, why and whats behind continuity plans. I share some of the main areas to think about when writing one including finances, safety and IT. And as Leaders in Healthcare, I share some of the things we can be doing...
2020-04-0214 minThe Business of Healthcare Podcast with Tara Humphrey#35: How we are Coping with Coronavirus and the Impact on Primary Care NetworksWith the outbreak of Coronavirus having a significant impact on our daily lives, it was difficult not to address the situation and talk about the reality of how it's impacting healthcare, in particular Primary Care Networks. In this solo episode, I share my thoughts and feelings during this uncertainty. I talk about how physical interaction with people is important, how to keep your routine, ways of exercising without going to the gym. And I share how it's ok to feel nervous, uncertain and perhaps a little scared. I also share how I'm helping support the Newham Central 1...
2020-03-2616 minThe Business of Healthcare Podcast with Tara Humphrey#34: PCN Diaries - How to Create a Meeting People Don't Want to LeaveThis episode is something slightly different. Due to my work with Primary Care Networks as a Network Manager, and Dr Farzana Hussain's role as a Clinical Director at Newham Central 1 PCN, and current reign as GP of the year, we are increasingly being asked: "what is happening at ground level with Primary Care Networks?". This week, Dr Farzana Hussain joins me again on the podcast to share our warts-and-all look at the work being delivered in primary care. And this week we discuss the impact of listening to feedback to create an impactful and meaningful meeting. Although...
2020-03-2424 minThe Business of Healthcare Podcast with Tara Humphrey#32: Five Year AnniversaryThis is an extra special episode. Not only is it St Patrick's Day and my birthday(!), today is also the five year anniversary of THC Primary Care. I thought this week, I'd share this extra episode on my reflections and lessons learnt from being a business owner and employer for the last five years. I share how I love working in Primary Care, and that I'm braver and more resilient that I thought I was. There have been some downs along the way, but with my incredible support network of friends I've been able to m...
2020-03-1715 minThe Business of Healthcare Podcast with Tara HumphreyBonus Episode: Burgers, Busyness and Business Bonus Episode: Burgers, Busyness and Business Tara Humphrey on the 'You Are Not A Frog' Podcast Tara puts the mic in the other hand this episode when she is interviewed by Dr Rachel Morris on the 'You Are Not A Frog' Podcast. They chat about the main mistakes GPs and other professionals make when trying to run a business, either trying to do everything themselves or not paying enough attention to the business side of things. Even if we don't run a practice, many of us are self-employed and are running ourselves as a business...
2020-03-1243 minThe Business of Healthcare Podcast with Tara Humphrey#26: The Role of the Clinical LeadAre you heading up a project, service or network? Or in a management position supporting a clinical lead? Often the role lacks clarity and you'll not be sure what you are supposed to be doing or how to utilise the support around you. Today I'll share some guidance and inspiration on what is expected and what you need to do. I discuss the benefits of having a project or operations manager to support you to deliver the day to day tasks. I highlight that you are the figure head of the network, but you are n...
2020-02-0613 minThe Business of Healthcare Podcast with Tara Humphrey#22: Behind the Scenes - How we Plan to Kick Off 2020Are you prepared to move forward into 2020 with clarity, direction, and focus? By strategising your goals and structuring your time accordingly, you can make every day count and have clarity on how to approach the various requests and demands thrown at you. With planning, you will no longer be thrown off by the ever-changing nature of the healthcare industry and can effectively prioritise what needs to get done to stay on track with what is important to you and your organisation. Today, I share an update on my work at THC and strategies I am i...
2020-01-0912 minThe Business of Healthcare Podcast with Tara HumphreyMBAs... More than Just a MastersBH015 MBAs...More than Just a Masters Is it truly worth getting your MBA in the healthcare industry? Does a master's degree really give you a 'leg up' over your competition and help you land the prestigious positions you want for your career? How can a busy healthcare professional fit continuing education into their already busy lifestyle while raising a family and helping patients? As a healthcare professional with an MBA and a busy home-life and work-life, I'm frequently asked these important questions. In today's episode, I share my thoughts on whether earning y...
2019-11-0712 minThe Business of Healthcare Podcast with Tara Humphrey#14 - When You Have Had a Bad DayBH014 When you have had a bad day We all have bad days. Whether it's due to a stressful event in our personal lives or an unexpected situation occurs at work that causes us to feel upset, worried, or otherwise stressed - we all experience moments when we think we're prepared for just about anything, but something unexpected occurs. The question is - how do you handle bad days? In today's episode, I share a recent bad day experience I had at work and the strategies I used to put that situation into perspective. I di...
2019-10-3110 minThe Business of Healthcare Podcast with Tara HumphreyEncore Episode #9 Why Your Organisation Needs Radical CandourBH009 Why your organisation needs radical candor What is 'radical candor?' According to experts, it is our moral obligation to say what we think, to challenge others, and to be personally challenged in a humane way. In the healthcare industry, our actions can significantly impact our patients. When we withhold information, we inadvertently put our patients - as well as our professional credibility - at risk. So how can healthcare professionals encourage radical candor in their organisation? In today's episode, I explain what radical candor is in the healthcare environment an...
2019-10-1707 min
The Business of Healthcare Podcast with Tara Humphrey#9: Why Your Organisation Needs Radical CandourWhat is 'radical candor?' According to experts, it is our moral obligation to say what we think, to challenge others, and to be personally challenged in a humane way. In the healthcare industry, our actions can significantly impact our patients. When we withhold information, we inadvertently put our patients - as well as our professional credibility - at risk. So how can healthcare professionals encourage radical candor in their organisation? In today's episode, I explain what radical candor is in the healthcare environment and why you need to encourage your healthcare team to speak o...
2019-09-2607 min