Shows
Chew on This! A Dental Podcast#84 TRUE CRIME in Dentistry: She Walks In as a PatientShe walked in like any other patient… but what happened next left the dental staff speechless.
A quiet dental office. A woman enters, looking like a regular patient. Nothing seems off—until something does. What unfolds is a shocking case of true crime that exposes just how easily a routine day in dentistry can turn into something no one saw coming. It's the kind of crime that leaves teams rattled and protocols questioned.
In this eye-opening case of crime in dentistry, the criminal doesn’t break in—she walks right through the front door. It’s a chilli...2025-03-1822 min
Chew on This! A Dental Podcast#83 Removing Medical Debt from Credit Scores is TERRIBLE for offices!Medical debt no longer impacts credit scores. What does this mean for dentists and patients?
New U.S. regulations are making waves as medical debt is now removed from credit score calculations. Kevin and Teresa dive deep into what this monumental shift might mean for dentistry. With $49 billion in affected debt no longer lowering credit scores, patients may feel less compelled to pay their bills, leading to serious concerns for dental practices relying on payment compliance. They unpack what this change means for collections, explore how higher credit scores might affect third-party financing approvals, and the potential...2025-03-0423 min
Chew on This! A Dental Podcast#82 Toronto Maple Leafs’ Jake McCabe’s Brutal Hockey Dental InjuryA hockey player picking up his own teeth from the ice? Fish getting dental impressions? Dive into these unexpected dental tales!
In this episode, we explore two intriguing dental stories. First, Toronto Maple Leafs defenseman Jake McCabe suffered a facial injury during a game against the Detroit Red Wings, resulting in him collecting his teeth from the ice before continuing to play. After receiving dental treatment, he later cracked a repaired tooth by biting his nail. This incident highlights the frequent dental challenges faced by hockey players.
Next, we delve into innovative research from the...2025-02-1821 min
Chew on This! A Dental Podcast#81 Maine Dentist's Decade-Long Affair with Dental Assistant Leads to Explosive LawsuitA forgotten toothbrush in his car was all it took to unravel 10 years of secrets 😱
Sexual scandals and workplace power dynamics collide in this jaw-dropping story of a Maine dentist's affair with his dental assistant, leading to an explosive lawsuit. What started as a cold winter day encounter in the office basement spiraled into a decade of alleged manipulation, secret payments, and desperate cover-ups. When the affair between the married dentist and his assistant finally exploded into public view, it exposed not just personal indiscretions, but a pattern of workplace violations, including sexual harassment and empl...2025-02-0427 min
Chew on This! A Dental Podcast#80 Car Crashes Into Dental Clinic – What Happened?Did you know dental offices face some of the most bizarre and unexpected challenges? The reality might surprise you.
In this episode, we dive into jaw-dropping incidents that have disrupted dental practices in unexpected ways. We explore real-life stories, like a car crashing into a dental office in Tennessee after a shooting victim tried to escape, and the impact it had on the practice. There’s also the case of a Texas dental office dealing with repeated crashes at a busy strip mall location and the steps they took to prevent more accidents.
We also di...2025-01-2120 min
Chew on This! A Dental Podcast#79 Can Any Dentist Work in Hong Kong Now?Ever wondered what it would be like to pack up your dental drill and burs and move overseas?
In this episode, Kevin Henry and Teresa Duncan bring a mix of international news and workplace dilemmas from the dental industry. Kevin kicks things off with an exciting opportunity for dentists in Hong Kong, while Teresa debates the touchy topic of office gift-giving with a real-world Reddit dilemma. All of this is peppered with their usual nutty banter and personal insights that keep things informative yet entertaining.
Key Takeaways:
New Regulations for Dentists in Hong Kong
...2025-01-0724 min
Chew on This! A Dental Podcast#78 Could Poor Communication Drive Patients Away From Your Practice?Do your patients feel stressed when they visit your office? Let’s talk about what clues you might be missing and how to address them.
In this episode, learn how stress can impact dental health, leading to issues like bruxism and TMJ disorders. Have you heard about "white coat syndrome"? Patients get scared when they see someone in a doctor’s coat. New Halloween costume idea! But seriously, we shared some lessons from a viral complaint about poor patient care. We hope it never happens to any of us.
That being said, Teresa is a huge...2024-12-2427 min
Chew on This! A Dental Podcast#77 Save Your Teeth or Chase Cheap Fixes Abroad—What’s the Right Choice?Should you save your natural teeth or opt for dental implants? In this episode, we explore the ongoing debate in the dental world about the importance of preserving natural teeth versus the growing popularity of implants.
We’ll also uncover why Albania has become a surprising hotspot for dental tourism, attracting people from around the globe with affordable dental care and other procedures. What does this trend mean for long-term care, and is it worth the trip?
Stick around for a discussion on the pros and cons of seeking dental treatment abroad, along with practical ti...2024-12-1025 min
Chew on This! A Dental Podcast#76 Could Your Ancestors Have Been Victims of the Tsavo LionsDid you know that two lions in Kenya once killed at least 28 people? These lions, known as the Tsavo Lions, became famous for attacking workers building a railway. But could your ancestors have been among their victims?
In this episode, we talk about the scary story of the Tsavo Lions, who killed many workers in 1898. We explain why these lions started hunting humans and what happened to them after the attacks. We also dive into the ethics of studying human remains and why researchers don’t want to test the teeth of the lions. We also link th...2024-11-2619 min
Chew on This! A Dental Podcast#75 How an '80s-Inspired Dental Lab Changes the GameDon’t forget that we’re on YouTube!
What would you think if you saw a DeLorean parked in front of a dental office? 🚗🦷Hey, it’s Teresa here, and in this episode of Chew on This, Kevin and I are taking you on a unique ride through the dental world with a twist of ‘80s nostalgia! We’re diving into the story of a Massachusetts dentist who combines the latest tech with an A-Team style mobile lab and even parks a DeLorean right outside his office. Talk about creative marketing, right?
We’re also unpacking the...2024-11-1223 min
Chew on This! A Dental Podcast#74 The Truth About Fake Dentists and the Growing Trend of Mobile Dental ClinicsDon’t forget that we’re on YouTube!
Have you ever wondered how fake dentists operate, and what’s being done to stop them? In this episode, we dive into Illinois' groundbreaking campaign to crack down on unqualified veneer techs, shedding light on the risks they pose to unsuspecting patients. But that's not all—we're heading to Canada to explore a major shift happening with dental hygienists, as many are leaving traditional practices to launch independent mobile clinics. It’s all about financial freedom and finding a more fulfilling work environment.
Along the way, we’ll also take...2024-10-2926 min
Nobody Told Me That! A Dental Podcast with Teresa DuncanChew On This Cross-Pod: Space Dentistry and Assistants Giving InjectionsThese are excerpts from two fun episodes of my other podcast Chew on This. Have you ever wondered how treatment in space would happen? Of course you have! My co-host Kevin Henry and I explore the challenges of space dentistry, including how microgravity affects oral care and the innovations being developed for astronauts. We also discuss Minnesota's recent legislation allowing dental assistants to administer certain injections, highlighting the implications for dental practices and patient care. Be sure to listen for more insights! Chew on This! A Dental Podcast Chew on This #70 S...2024-10-2231 min
Chew on This! A Dental Podcast#73 Which States Are the Happiest in America?Which states are hiding the secret to happiness, and could yours be one of them? This episode takes you on a journey through the intriguing rankings of happiness across the U.S., revealing the surprising factors that influence how content residents feel in their own backyards.
We explore the criteria that determine happiness rankings and how your state stacks up, uncover the ways different seasons can sway happiness levels throughout the year, and dive into the unexpected relationship between sports participation and overall joy. We also discuss how involvement in local activities fosters well-being and strengthens community...2024-10-1525 min
DrBicuspidHow artificial intelligence can impact the business side of the dental practiceIn this episode, Kevin Henry and Teresa Duncan discuss the transformative role of AI in the dental industry, particularly focusing on its applications in administrative tasks and insurance management. They explore how AI can alleviate burdens on staff, enhance efficiency, and provide training for new team members. The conversation also touches on ethical considerations surrounding AI usage in dentistry and the importance of maintaining a personal touch in patient care. Teresa shares practical examples of how AI can be utilized effectively in the dental office, emphasizing the need for proper guidelines and oversight.
This podcast is sponsored by Garfield Refining...2024-10-0117 min
Chew on This! A Dental Podcast#72 Oh Canada! What's Going On Up There?Ever wonder what connects the dental practices of South Africa, a scandal in Canada, and a courageous veterinarian in Colorado? Of course you have! Get ready for a global journey with your favorite goofy dental people. We talked about parallels in dental offices in South Africa and the US. Then we go up north to the land of maple and chilly weather to dive into a shocking case that rocked the Canadian dental community. Plus, don’t miss the touching tale of a vet who went above and beyond to save a life. We had to end it on a...2024-10-0120 min
Chew on This! A Dental Podcast#71 Challenges and Triumphs in the Dental WorldGet ready for an insightful exploration into the world of dentistry with stories that blend inspiration, real-life lessons, and practical advice for dental professionals.
In this episode, hear the remarkable story of a 50-year-old who decided to follow his lifelong dream of becoming a dentist. Discover how passion and determination led him to make a significant career change and achieve his goals later in life, proving that it's never too late to pursue your dreams.
Next, we delve into a shocking incident involving a Seattle dental office that was broken into three times in one...2024-09-1719 min
Chew on This! A Dental Podcast#70 Space Dentistry, Turkey Teeth and Frisky KoalasToday, we’re diving into some cool and crazy topics! What happens to your teeth when you’re up in space? Who knew that floating around in zero gravity could mess with your teeth so much? We’re talking less saliva, more cavities, gum disease, and even something called "odontocrexis" where your dental fillings might just not hold up at high altitudes.Okay - they could explode. Wild, right?
And if space dentistry wasn’t enough, we revisited the viral sensation of "turkey teeth." People continue to visit Turkey for low cost dental work, and let's just say, it’...2024-09-0328 min
Chew on This! A Dental Podcast#69 Kevin's AI Doppelgänger and Legal Battles in the Dental World💥 Buckle up for a rollercoaster episode where Teresa and Kevin delve into the wild world of AI voice technologies 🤖. Teresa gets a surprise when Kevin’s voice, courtesy of AI, reads an excerpt from her book! They pondered a future where AI could replace them both 🌀. Plus, Kevin shares Dr. Uche’s hot tips on what dental patients should absolutely never do 🦷—think DIY dentistry and skipping mouthguards! Teresa dishes the dirt on a nasty legal battle between rival dental offices that got a bit too personal on Facebook 🕵️♀️. Remember to check the show notes for all the juicy links and insights. And hey...2024-08-1924 min
Chew on This! A Dental Podcast#68 Can X-Rays Really Guess Gender?🩻 Can X-rays really reveal gender? It's fascinating that X-ray technology on ancient bones can determine their sex. We totally geeked out about this!
We also touch on the current challenges in dental care, including high costs and provider shortages. All this to give you a glimpse of upcoming dental trends. Subscribe and watch to dive into these intriguing topics 🧐!
Link to the articles:
AI system accuracy in determining sex from dental X-rays
A dozen rotten teeth; pain like 'jabbing knives': Stories from America's dental crisis.
Register for our webinar 'Chew On These Trends For 2025!'
...2024-08-0828 min
Chew on This! A Dental Podcast#67 Is This Canoe Covered By My Dental Insurance?Today, we've got a wild story that's gonna blow your mind! Imagine a dentist in Minnesota canoeing his patients to the office during a flood. Yep, you heard that right—a canoe! We’re chatting about the lengths some folks will go to for their patients. Plus, we’ve got big news: we're hosting a webinar on December 12th to talk about all the latest dental trends and some of our all-time favorite stories from this year. So kick back, relax, and get ready to laugh and learn with us on "Chew On
Link to the articles:
W...2024-07-3115 min
Chew on This! A Dental Podcast#66 Mystery Edition! Scottish Dentist Goes Rogue✈ We put on our kilts (and masks!) to discuss the shutdown of a Scottish dentist amid an HIV scare. Back in the states, Minnesota’s just allowed dental assistants to 💉administer injections. Of course we have to discuss this. Buckle up and come along for the ride!
A few talking points:
Attending an event and why are we wearing masks 🎭?
Scottish dentist controversy
Different types of anesthetic for dental procedures
Link to the articles:
Patients left fearing they had HIV after dentist used dirty equipment see 'no justice
Study reveals anesthetic injections as biggest stress factor...2024-07-2435 min
Chew on This! A Dental Podcast#65 Canadian Dental System Woes and Hypothetical Forest Survival ScenariosWe tackled the frustrations of Canadian dental practices with a newly imposed process and the lack of dentist input 🤯, while expressing deep concern for rural access to oral health care 🚑. We debated wild scenarios of whether we'd prefer being alone in the forest with a bear or a woman 🐻👩, and dive into a hypothetical standoff with dangerous animals like crocodiles and lions 🐊🦁. The fun doesn't stop there—Follow us as we consider survival tactics against a zombie outbreak 🧟 and plot plans for potential escape routes. If that’s not enough, we share updates on a malnourished bear in Armenia who found a second chance...2024-06-2530 minChew on This! A Dental Podcast#64 OutDaughtered’s $35,000 Orthodontic Bill Surprise and Rogue Veneer TechsWe waded into the world of skyrocketing orthodontic bills with “OutDaughtered,” where a $35K price tag brings sticker shock to new heights 😱. We also talk about the perils of DIY dental work, featuring cringe-worthy tales of unlicensed veneer techs botching smiles with alarming frequency 😬. From reality TV marketing potential to a cautionary tale on dental boards and unlicensed practitioners, this episode has it all!
Bonus: Amusing anecdotes about tooth fairies with peculiar features and parenting woes that make you grateful for a solo car ride 🚗
LINK to the articles:
OutDaughtered’s Danielle Busby Shocked Quintupl...2024-06-0432 minChew on This! A Dental Podcast#63 Stolen Dental Ovens, AI Toothbrushes and Staying Safe In the Office🔍 We dive into a burglary at a dental lab that reads like a crime thriller—what do you do with stolen dental ovens? 😮 Speculations range from black market dentistry to unusual drug-making. We then move from real-life heists to futuristic AI toothbrushes that report your brushing habits to your dentist 🦷📲—cool or creepy? Meanwhile, a disturbing story from Roswell emphasizes why every dental office should have an emergency plan for threats and active shooters 🚨. We advocate for comprehensive safety preparedness but wrap it up with a laugh, because who says dental crime stories can't end in smiles? 🎧
LINK to the articles:2024-05-2030 minChew on This! A Dental Podcast#62 Sexy Celebrity Smiles, Dental Selfies and What Is Going On In Iowa??Watch this episode on video here!
🎤We embark on another wild journey in this episode! From finding out the top 3 most desirable celebrity smiles to diving into deeper discussions about ethical practices in dentistry, reflecting on a couple of not-so-shiny stories involving dental professionals. 🦷 Loaded with wisecracks and thoughtful inquiries, this episode will keep your ears perked and your morality gauge checked. And don't worry, we’re not always serious—come for the laughs, stay for the poignant truths about dental integrity. Keep being sexy, dear listeners! 🎧
LINK to the articles:
The Celebrity With The Most...2024-04-3026 minChew on This! A Dental Podcast#61 Jelly Roll's Dental Odyssey, Implant Failure and Creepy Dental EncountersThis episode is best watched on video: https://youtu.be/03wD-m4j8M4
🎙️ In this episode, we take you on a rollicking ride through country music stardom with a dental twist as they dive into musician Jelly Roll's mouth reconstruction journey 🎸✨. It's a tale peppered with People magazine snippets, TikTok revelations, and our never-ending banter that'll have you grinning (hopefully, not with 20-year-old veneers 😬).
We also chew on some crunchy figures from a study linking penicillin allergies to implant failure rates. Who knew antibiotics could have such a bite? 🦷 Plus, we wander down memory lane, recalling our dent...2024-04-1624 minChew on This! A Dental Podcast#60 Mewing, Looksmaxing and Forensic Dentistry - Oh My!😲 In this jaw-dropping episode, Teresa and Kevin sink their teeth into the bone-chilling effects of mewing and looksmaxing 🦴👄. They strip back the layers of these cosmetic crazes, nodding to the bite-sized risk these trends pose to oral health. Chomping at the bit, they dissect the grim realities of jaw-shaving and wrestle with the influence of Netflix binges fueling our plastic surgery appetites 📺💉. Beware, true crime junkies – our hosts unravel the mind-boggling challenges serial killers face, from tattoo trails to dental detective work 🔍💀. And if bite marks could talk, they'd tell tales of historic misdeeds and wrongful accusations. From Reverend George Burrows' gnarly...2024-03-2129 minChew on This! A Dental Podcast#59 From Viking Tooth Decay to Today's Dental Staffing Dilemma😬 Join our favorite Chewers as they delve into the gritty details of Viking oral hygiene—or the terrifying lack thereof 🛡️. They discuss the fact that 60% of Viking chompers were as decayed as their sunken ships. The duo chew over the connection between Swedish meatballs, lingonberry jam, and the Vikings’ meat-heavy, root vegetable-studded diet that might have led to gnarly grins worthy of a horror show 🍖🥔. In a twist, they ponder if Helga the Viking dental assistant might trade her bone tools for modern-day suction devices.
And if that’s not enough to get you to bite, they drill into a soberin...2024-02-2530 minChew on This! A Dental Podcast#58 The Cost of Chomper Care Through Your Lifetime🤔 Teresa and Kevin reflect on the exorbitant cost of dental care through statistics 📉, and the shocking lack of dental insurance awareness among patients 😱. They referenced Synchrony’s Dental Lifetime of Care Study (link below) while discussing why people avoid necessary dental treatment. Spoiler alert - it’s due to financial constraints, which leads to increased emergency care visits 😷. Plus, they make an interesting proposition about dentistry professionals encountering people with oral health issues in everyday situations, like on a plane or in an Uber 🚗.
The overall takeaway is that dental care is both crucial and costly, and the industry needs...2024-02-0220 minChew on This! A Dental Podcast#57 Unveiling Vaper’s Tongue, Dental Phobias, and a Shocking Semi CrashWe let AI write these show notes. Here's a summary in 45 seconds:
👅 The surprising phenomenon of vaper’s tongue and its impact on an individual's ability to taste flavors when using vape devices.
😨 Dental Phobias: Patients' irrational fear of bristles and impact on oral hygiene and overall dental care.
🚗 Unexpected Accidents: Semi-truck crashing into a dental practice, causing injuries and significant disruption to operations.
🚑 Emergency Preparedness: Navigating sudden disasters and developing plans to handle
Check out the links to the discussed articles:
Dental expert explains why you should worry ab...2024-01-1124 min
Nobody Told Me That! A Dental Podcast with Teresa DuncanDental Industry Shifts: AI, Hygiene Compacts, and Conferences with Andrew Johnston and Kevin HenryMore management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter and don't forget to visit our YouTube channel! In this episode, I was joined by Andrew Johnston, RDH, co-founder of “A Tale of Two Hygienists,” and the man responsible for The Dental Podcast Network at Dental Economics. He's also a restorative hygienist. Also making an appearance was Editor-In-Chief at Dr. Bicuspid and my Chew On This Podcast co-host, Kevin Henry. We discussed some of the noticeable movements that have been shaking the current norms in the dental industry: Artificial Intelligence: We had to di...2023-12-271h 05Chew on This! A Dental Podcast#56 Cigna’s New Digital Screening App and Tooth Fairy Inflation RatesYou can watch the video version here!
We let AI write these show notes. Here's a summary in 45 seconds:
🦷 Cigna Dental has 16.5 million members who can now send in pictures of their teeth and get a message back.
📱 They'll use an app to take five pictures and get a Cigna dentist's opinion.
💸 Oh, and the tooth fairy is really stepping up the game. The average price for a lost tooth is now $6.23. Talk about inflation!
💰 The first tooth is worth more though, with an average of $7.29. The tooth fairy is like a sa...2023-12-1419 minChew on This! A Dental Podcast#55 Preventable Patient Deaths and Why Are Canadian Teeth So Expensive?You can watch the video version here!
We let AI write these show notes. Here's a summary in 45 seconds:
🔊 Last episode was supposedly a hit, true crime and all. Can't get enough of that, right?
🕵️♂️ But now, brace yourselves for a not-so-fun case. This time it's all about dental mishaps and rising fees.
😔 An 81-year-old grandma went for a tooth extraction and never came out
🚑 EMS found her dead in the chair
⚠️ Doctors and staff failed to notice vital signs and medication complications 😬
📝 At least they did a post-event write-up 🤷...2023-11-1520 minChew on This! A Dental Podcast#54 A Peeping Dentist and Frozen Payrolls - AllegedlyYou can watch the video version here!
We let AI write these show notes. Here's a summary in 45 seconds:
🕵️♂️ Get ready for some "true crime-ish" stories. We're about to dive into the dark side of dentistry.
😱 Dentist arrested for child porn and peeping? Just another day in the dental world, folks!
🤔 How did no one on the team notice the hidden camera in the bathroom? Expert cleaning skills, I guess.
😳 Imagine being the patient who discovers the hidden camera. An unexpected surprise while trying to go about your business.
💰 South Portla...2023-11-0320 minChew on This! A Dental Podcast#53 Generating Enamel Could Have Saved A MuppetWe let AI write these show notes. Here's a summary in 45 seconds:
🧪 Scientific breakthrough in tooth regeneration 🦷 Potential benefits of enamel regeneration
🔬 Concerns about potential complications and overgrowth of enamel 😮 🧟♂️ Tangent discussion on zombies, vampires 🧛♀️, and pirates🏴☠️ benefiting from tooth regeneration. Get ready for Captain Enamel Hook and a crew with 32 perfect teeth!🌍 Famous deaths from oral infections and cancer: Jim Henson, Hugo Boss and Grover Cleveland
The jury is still out on these notes!
Teresa's new insurance class is open for business! Use code COT for $75 off. Our thanks to our loyal listeners 🙂
2023-09-0822 minChew on This! A Dental Podcast#52 Cameras in the Workplace: Friend or Foe?We let AI write these show notes. Here's a summary in 45 seconds:
💡 Medical emergencies and bad PR can hit at any time, so be prepared!
💼 Managers, there's a service that sends legal letters on your behalf. Impressive!
💪 Let's address false reviews! Dental industry, take legal action more often!
🔒 Protect individuals and reputations at work. Install cameras, it's affordable!
💰 Save on insurance premiums and deter potential incidents. Win-win!
🏪 Crime can happen anywhere, even in suburbs and medical facilities.
⚠️ We need surveillance in waiting areas for everyone's safety.
🛡️ Protect dental assistants and healthcare professionals from threats.
📝 New ADA claim form! Will it benefit AI in dentistry? Let's fi...2023-08-3030 minChew on This! A Dental Podcast#51 Scooter Accidents: The Trendy Way to Lose Teeth and Gain Instagram Followers!We let AI write these show notes. Here's a summary in 45 seconds:
🛴Electric Scooter Safety and Dental Injuries - It's Common!
🌟 Celebrity Influence on Dental Practices
💡 Openness to New Methods and Ideas in Dentistry
🌍 International Perspectives on Dental Care
🦷 Dental Care Utilization Rates in Various Countries - US Could Improve A Bit
🗳️ Political Discussions on Revamping Dental Care
Teresa's new insurance class is open for business! Use code COT for $75 off. Our thanks to our loyal listeners 🙂
**If you like the show then we’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Connect...2023-08-1827 minChew on This! A Dental Podcast#50 Data Breaches, Documentation and Did You Know Kevin Is Part Nigerian?!Do people still click on suspicious email links? They sure do! Aspen Dental had a large data breach. We talk about how offices of all sizes can be hit by this. The importance of patient safety comes up as we discuss a very sad patient death coming out of Washington state. We end on a light note - did you know that Kevin has Nigerian blood in him? Perhaps he's sending the emails out to practices .... hmmm.
As always, more info is in the links below. Thanks for listening!
Resources/Links from Show:
https://komo...2023-06-1228 minChew on This! A Dental Podcast#49 Hotel Dentistry Has No Place in Our Dental HistoryWhy is it that when you hear about unlicensed dentistry gone wrong it's from the back of someone's car or from some hotel? We discuss another one of these stories and then swing over to a respectable dental school to celebrate a milestone.
We round out the episode with dental history knowledge! But of course, in our own flavor. As always, more info is in the links below. Thanks for listening!
Resources/Links from Show:
Man Was Performing a Dental Procedure Without a License at Danbury Hotel: Police
Temple University dental schoo...2023-05-2533 min
Chew on This! A Dental PodcastIf Your Dentist Is A Murderer...AllegedlyWhat's your responsibility when your boss is about to be featured on Dateline? Kevin and I pondered the employee obligations of the Colorado dentist accused of killing his wife via poison. We aren't seeing too much of this in the traditional dental journals but we're not afraid to bring it up. Don't worry - we actually got serious about the topic though. We hear from employees who see shady behavior all the time.
Another example is the just-sentenced Knoxville dentist who instructed employees to go against dental guidelines when seeing patients. There are times when you have...2023-04-1930 min
Chew on This! A Dental PodcastPaying For Turkey Teeth Is A Thing?Chasing beauty can be very painful as two couples found out when they pursued dental tourism in Turkey. Did you think I meant the delicious holiday meal? It's much worse than that! We also discussed some sobering news and stats about dental health. People out there need real care and sometimes they just don't get have the means. Not everyone can jet off to Turkey for a new smile.
As always, more info is in the links below. Thanks for listening!
Resources/Links from Show:
Teachers handing out toothpaste as rising UK costs hit...2023-03-2031 min
Chew on This! A Dental PodcastGen Z Workforce Explained and Kevin Discovers His AI TalentsHow are we going to work with younger people who are so different from us? Well, considering that every generation has asked this question, it probably won’t be that bad. New ideas, new energy - what’s not to love? Kevin played around with AI and gave it some prompts for a dental horror movie. Oh wow - did the bot deliver!
As always, more info is in the links below. Thanks for listening!
Resources/Links from Show:
Gen Z's complex healthcare workforce, explained in 30 numbers
https://openai.com/blog/chatgpt...2023-03-0331 min
Chew on This! A Dental PodcastDental Legislative Revolution and a Rogue ImplantDental legislators had a busy year in 2022 and it looks like 2023 is going to be more of the same. It will be at least 2+ years before we see the impact of Question 2 in the Massachusetts election (see episode 42). Until then, we’re going to focus on international implant travel. That’s right - our titanium travelers are on the loose! Don’t click into that third link if you have a sensitive stomach. Yuck.
Resources/Links from Show:
Mass. could be the birthplace of a dental revolution. Here’s why. - The Boston Globe
#42: 911 Is Your Friend...2023-01-0625 min
Chew on This! A Dental PodcastNudes, Knockers and The World Health OrganizationShould you base your podcast opinion on a title? We hope so! In this episode, we review oral health statistics from the World Health Organization. It’s important to be aware of clinical trends so that you can plan your community outreach, CE etc. The most impactful advice concerns “Knockers” and “Boobs” in your office .Trust us - click and listen and then DON’T do what these doctors (allegedly) did. No matter how tempting!
As always, more info is in the links below. Thanks for listening!
Resources/Links from Show:
World Health Organizati...2022-12-1234 min
Chew on This! A Dental Podcast#DIYDentist and Butt Massages for Oral Health - Really!TikTok users love dental tips - maybe a bit too much. The hashtag #DIYDentist is huge in that space. Perhaps we need an influencer or two to help us spread GOOD oral health tips. Like how butt massages could benefit oral health. We’re skeptical but it’s our job to bring you the news. Is this an untapped revenue source? Or just one dentist’s wishful thinking? You be the judge!
As always, more info is in the links below. Thanks for listening!
Resources/Links from Show:
Dentists Warn That TikTok 'Dental Advice' Is Harmfu...2022-11-0828 min
Chew on This! A Dental Podcast911 Is Your Friend & Thoughts on MA's Medical Loss RatioIt's horrible to suffer injury at the dental office. But it's absolutely not fair that the money awarded to you just simply isn't there. We discuss the lessons learned from a poor child's life permanently affected by a doctor who didn't want to call 911.
Then we tackle the upcoming Massachusetts vote regarding dental insurance. Links for more reading are below.
Resources/Links from Show:
https://www.nydailynews.com/news/national/ny-family-awarded-95-million-dental-malpractice-20220924-nyv7ca3y5vfwllspl6izpl7gym-story.html
https://www.massdental.org/Advocacy/Legislation/Medical-Loss-Ratio-Ballot-Initiative
Links
**If you like the sh...2022-11-0834 min
Chew on This! A Dental PodcastQuietly Quitting Diamond GrillzWe don’t recommend prison but if you have to go then make sure your oral health is in good shape. Rapper YNW Melly is sitting in jail with diamond encrusted crowns and claiming that he is being denied his basic oral health rights. Although at this point, I suspect those crowns are crustier than a Spongebob episode. Why can’t they just give him a toothbrush? It may not be that simple. We then pivoted to the very hot topic of ‘quiet quitting.’ What do you think? Is it mediocrity? Detachment? A legit trend? We give you some points...2022-09-2834 min
Chew on This! A Dental PodcastDental Biorhythms With a Touch of GlitterWe know teeth have grooves but did you know they were GROOVY? How your baby teeth grow can determine your metabolism. We then ventured over to TikTok and Facebook to learn about glittery dentures. Yes, you read that right!
This is what we want you to chew on:
Primary teeth can give us insight into teen metabolism and weight gain
Temptation Island is a truly sinful show however a dentist went on it so you should watch. You know, to support our industry!
What special events call for glitter dentures? Probably not a wedding but...2022-09-1424 min
Chew on This! A Dental PodcastA Dental Chain Disappears with Patient MoneyTalk about a bad apple. Thanks to one dental chain our industry has suffered another black mark. How do you handle patients who are angry and mistrustful? Delicately and with your own safety in mind. We then traveled from Indiana to California for what I thought was a timely story but I was duped! It was a recycled article but we still had a good time with it. Enjoy!
This is what we want you to chew on:
A dental chain closes shop but keeps all the moolah. Not cool.
Offices need to p...2022-08-2923 min
Chew on This! A Dental PodcastSassy Artificial Intelligence and Fun Conferences. Is This a New Age of Dentistry?Did you miss us? We missed you! I explain why Kevin and I took a podcast break. We hope we can pick up right where we left off. Now onto our latest musings…
Click here for the full show notes
This is what we want you to chew on:
Artificial intelligence and images. Kevin and I think we could use this to obtain better images. I would love to have a voice that says “that image stunk - take another one” but Kevin seems to think that won’t fly. Oh w...2022-08-1927 min
Chew on This! A Dental PodcastIs Dentistry Ready To Tackle Weight Loss? Also, Raise Those Fees!Imagine that you can only open your mouth a grand total of 2mm - sounds awful! We discuss if we’re ready to have those conversations with patients. But first we bring you an update on the “Delta Dental vs pretty much all of organized dentistry and most providers” lawsuit. Then we wrap up with the pretty disappointing news that only 1 in 4 owner dentists raised fees. Sometimes we really are to blame.
Click here for the full show notes
Resources from Show:
ADA's class action lawsuit against Delta Dental ongo...2022-01-2824 min
Chew on This! A Dental PodcastVulnerable DSOs and the Mystery of the Missing ExaminersDo we really need to be as busy as we used to be? We tackle that question in light of some new stats from the ADA’s Health Policy Institute. Confusion was in the air while discussing a clinic who laid off half their staff. Why would they do that? What employee would come back after that? Compliance and audits were next up on the agenda. If we have no examiners or auditors then who will catch the really rotten dentists out there? Maybe it’s DSO investors who will foot that bill. Listen along and find out!
2021-12-2224 min
Chew on This! A Dental PodcastLet’s Expand Medicaid Even Though We Don’t Have Enough DentistsLow reimbursement and expanding state dental services is a bad cycle that just keeps spinning. We’ll discuss how states get real generous with dental care but then uh-oh! Where did all the dentists go? When reimbursement is lower than operating expenses then how can you expect to attract providers? Two states are trying to tackle this but will they be successful? Teresa then shares her crazy chicken pox vaccine woes. You know you’re curious!
Click here for the full show notes
We’re giving a webinar on December 15th to help y...2021-12-0828 min
Chew on This! A Dental PodcastBut Is That Therapy Dog Vaccinated?! Modern Dilemmas Require Lots of ScratchesAren’t we the best at infection control? Then why did the ADA put out guidance that makes it okay for us to turn away unvaccinated patients? Is it an ethics matter or a political matter? Who knows the difference anymore. We then move across the pond to the British Dental Association’s YUGE waiting list. Finally, a story about an adorable service dog melts Kevin’s heart and gets him to make shmoopsy-poo type noises. Don’t miss it! 😁
Click here for the full show notes
We’re giving a webinar on Dece...2021-11-2429 min
Chew on This! A Dental PodcastA Trio of Tasty Dental TidbitsA report on Henry Schein gave us some talking points on the supply world and what it looks like for both corporate and independent practices. Kevin then asked if dental employees should avoid all the wonderful sweet and sour candies in order to ‘practice what we preach.’ It was the perfect segue into a stress relieving activity known as the Rage Room. Could you swing a mighty sledgehammer? We know we could!
Click here for the full show notes
We’re giving a webinar on December 15th to help you out with...2021-11-1026 min
Chew on This! A Dental PodcastWe Love Our Veterans But What About the Top 20 Insurance Companies?Kevin starts out with good news about a new dental assisting program that can add to our short staffing situation. Can we get about a thousand more started? We have work to do! Teresa found a ranking of insurance companies because of course she did. Veterans are very important to the show and to our families so we discussed a few ways we can give back to them.
We’re giving a webinar on December 15th to help you out with your 2022 planning. We’re already blown away by the response. No more just waiting for things to h...2021-10-2732 min
Chew on This! A Dental PodcastSix Degrees of OSHA and Kevin BaconThe old saying “it’s who you know” proves to be true in today’s episode. Imagine going to the dentist and coming away with a primo career opportunity! We talk about dental connections to famous people - maybe you’re just a few degrees away from a celebrity! Find out who Kevin’s dream connection is and whether or not he can actually get an intro! We also talk about OSHA’s new expensive fines. Someone is going to start selling OSHA insurance to cover these amounts. Oy-vay!
Full show notes on the podcast home page! https://chewont...2021-10-1325 min
Chew on This! A Dental PodcastWould A Gamer Dentist Who Beats Kids Earn A High Delta Dental Ranking?How's that for a salacious headline? We try. Kevin takes us into comic/gamer land to learn about a pretty neat marketing campaign. A dentist challenges young gamers in the name of oral health! Is being an Oral Avenger a thing?
Teresa then reviews a proposed ranking system that patients will use to pick an office. "What's your Delta number?" could be the new pickup line for 2022. Weirder things have happened.
Full show notes on the podcast home page! https://chewonthisdentalpodcast.libsyn.com
Quotes
“If you can beat Dr. S...2021-09-2923 min
Chew on This! A Dental PodcastGross Offices, Crotch Lasers and MedicareWe try hard to keep your interest! All topics are addressed in this episode. What’s your OSHA horror story? Do you have a patient story you’d like to share? Believe me - we are so interested! We wrap up with Teresa talking about insurance - so pretty much just like most episodes. Enjoy!
Episode Highlights:
Sports Related Injuries
OSHA Violations
Medicare
Quotes
“Sports related injuries account for 13-39% of dental injuries in a year,”
“If you drop me little mini KitKats I will not say no...2021-09-1527 min
Money In, Money OutWhistling Dixie in Dentistry - Dental WhistleblowersIn response to a recent dental industry magazine article regarding whistleblowers in the dental industry, Susan has invited colleagues Teresa Duncan and Kevin Henry to discuss this delicate issue. Episode Highlights What is a whistleblower? Varieties of whistleblowing Preventing claims Hiring for heartbeats is dangerous Coding Quotes “You don’t just blow the whistle and get a check.” “You are gathering the information in the name of the greater good and protecting kids that may have been subject to what they are doing.” “If you are going to report you should do it...2021-09-0649 min
Chew on This! A Dental PodcastWhat Kind of Toothy Legacy Will You Leave?This episode comes with a graphic discussion warning. There’s a company that will - ahem - compost your body. Of course we had to talk about what to do with the teeth and fillings. It’s not all gross - we make it fun! Oh - did you know Teresa is going to turn her mom’s ashes into a diamond? Who knew!
Quotes
Regarding composting: “California is not the first state to talk about this, there are other states doing this.”
“My mom could really power a money tree.”
Teresa’s final resting place no-c...2021-09-0125 min
Chew on This! A Dental PodcastPraise or Ping-Pong? What Do Employees Want In Today’s OfficeIs your office fun enough to keep employees happy? If you answered no then you may be in good shape! Turns out praise and appreciation is way more important than a ping-pong table. Who knew? Kevin discusses the overwhelming message he hears from his audience members and Teresa shares her strip club lunch story. How can you not listen after that teaser?
Quotes
“What millennials want more than anything else is that they want to have respectful communication in the workplace over trendy work perks.”
“If you paint with a bad brush, you will have a ba...2021-08-1832 min
Chew on This! A Dental PodcastDoes Dentistry Have An Image Problem?Every day there are headlines of dentists being investigated or indicted among other things. But most dentists are pretty cool people. Until we can be known for desirable careers we will have a hard time finding qualified team members. We don’t get all down in the dumps though - join us as we talk about how jogging toothbrushes and big molar kiosks could save the day!
Quotes
“The economy of dental hiring has changed.”
“Dentistry as a whole has a real PR problem.”
“If a dentist really wants to burn out, try not having an assi...2021-08-0430 min
Chew on This! A Dental PodcastWe Need More Haunted Dental OfficesWhat do you do with an abandoned dental office nowadays? The answer may surprise you! Benco’s State of Dentistry report was released and we dive into some of their findings. We see lots of growth ahead for dentistry and so do the answers. That’s not a spoiler though so you should still listen to the podcast!
Quotes
“The only ghost you will find here is the ghost of hospitality.”
“Our consulting colleagues are needed now more than ever.”
Dealing with reps: “offices realized where they were on their pecking order, and it was not cool.”
O...2021-07-2141 min
Chew on This! A Dental PodcastAI and Your Claims: Are You Nervous YetDid you know that your radiographs and images may not even see a human eyeball? That’s because a computer program can now do that and has been in use for a while now. We talk about dental schools and whether or not they’re graduating with enough exposure to technology. Do they really need to be laser wizards when they get their white coat? Let us know what you think! We wrapped up with a feel-good story about an assistant wanting to do great things with her lottery money. We wish her tons of luck with her generosity 😇
Q...2021-07-0724 min
Chew on This! A Dental PodcastDo You Even Scooch?We talk about the dental impact on the Friends reunion movie. What did they do to Matthew Perry?? Another workforce study is also discussed. Where are they dentists and where are they going? Finally we wrap up with a controversial video about how patients slide into our dental chairs. The scooch, the saddle and the blank stare - you’ve probably seen these wild moves in your office. Any others? Let us know!
Quotes
“Root canals don’t wait for anyone.”
“The percentage of women increased from 24% in 2010 to 34.5% in 2020.”
“We are up to about 50% for female dental sch...2021-06-2337 min
Chew on This! A Dental PodcastThe Shady, The Good and The Musical Varieties of DentistsAn article came out recently that portrays dentists as pushy and treatment-happy. Once again a tiny minority gives a community a bad name. No worries though - we have a hometown hero dentist and a talented vocalist dentist to offset any bad reputation. Hope this one hits the high notes for you!
Quotes
“Let’s be honest 99% of the time if you are told you need a filling, you probably need a filling.”
“Did you know a lot of times whistleblowers will receive part of the settlement?”
“We enjoy reading about the practices that are doing things wrong…...2021-06-0932 min
Chew on This! A Dental PodcastDental Thefts and Continuing PPE Fee SagasOffices in WA state almost got some relief from PPE fees until reality set in. Pesky details are never a fun surprise. What would you do with $100K worth of dental equipment? We share the story of a thief who stole COVID vaccine vials along with dental equipment. Is a laser’s street value higher than an xray sensor? We pondered this along with the news that new dental schools are popping up soon.
Quotes
“I think people are definitely hungry to get back in front of each other.”
“Dentists who thought they had a good rel...2021-05-2627 min
Chew on This! A Dental PodcastGators, Nazis and Walking Away From ConversationsWildlife veterinary dentist is definitely an interesting career choice. One of us has a huge fear of ancient animals with teeth - guess which one! We also talk about a very strange study about oral surgeon Nazis. Just because you can study it doesn’t mean you always should. Finally we talk about how people tend to end conversations at different times which can make for some awkward patient conversations.
Quotes
“We’ve got a crocodile over here that needs to have 3 teeth removed, you up for that?”
“You are going to look at a photo and your eye...2021-05-1235 min
Chew on This! A Dental PodcastWhy Is Everyone Picking On Specialists?We opened up talking about a Minneapolis practice that has finally reopened after last year’s riots. Hats off to Dr. Ali Barbarawi for committing to his community when many businesses fled. We then shifted to talking about specialists and why it’s been a struggle for some of them. Could the decision by Delta to delay reductions signal an understanding that the struggle is real? Especially post-COVID.
Episode Highlights
Chicago Lake Family Dental reopening
Postcards are back - maybe?
Unhappy specialists
Anesthesiologists are left behind
Quotes
“It is said it suffered...2021-04-2834 min
Chew on This! A Dental PodcastWhat If A Monkey Can’t Do Your Job?EP 18: What If A Monkey Can’t Do Your Job?
Working in a dental office is hard. New employees have to learn weird terminology, work with weird tools and handle weird patients. No wonder staffing is difficult. We talked about a report from Dentalpost.net that surveyed the industry about dentistry’s workplace. It has a ton of statistics for RDHs, assistants, dentists and administrative team members. Spoiler alert - we need more people to work in our offices. We need them soon.
In this episode we talk about which states had the best wages and ho...2021-04-1439 min
Chew on This! A Dental PodcastPlastic Cadaver Heads and AirPods With A Touch of Smile Direct ClubWe’re nervous about a possible upgrade to AirPods that involves chomping, squeezing and clucking. Aren’t you concerned after you read that? Other topics included continued pandemic court judgements that don’t favor dental businesses and also a quick Smile Direct Club update. Finally, we hope you enjoy our conversation about how some dental students are learning anatomy peppered with memories of our own cadaver capers.
Episode Highlights
Controlling your AirPods with your teeth and...by squeezing?
Court rules pandemics don’t qualify as a business loss
Plastic Preserved Cadavers for your learning pleasure
A win for Smi...2021-03-3131 min
Chew on This! A Dental PodcastA Disturbance in the Dental ForceWe are survey junkies - we admit it. The latest Oral Health Projections report was released which projects our workforce through 2030. With unemployment and COBRA benefits extending further into 2021, some employees are thinking that there is no rush to return. Schools are opening slowly which is keeping parents home. What else can we expect?
We reviewed which specialties are booming (kids are popular!) and which are dipping. Consumer behavior is having a huge effect on one specialty in particular. Tune in while we break it down.
Episode Highlights
Survey - Oral Health Projections 2017 - 2030
H...2021-03-1739 min
Chew on This! A Dental PodcastWhat’s Up With European Dental Offices?We head to Europe for this edition (not really)! By pure coincidence (really!), we both chose stories from outside the good ole USA. Turns out dental anxiety isn’t really a thing in Sweden. Must be nice. And in Spain, if you thought you had a problem with patients not showing up for appointments then you haven’t seen anything like this new trend for European travelers. Grab your virtual passports and hop aboard!
Episode Highlights
Dental Anxiety in Sweden
Irish Visiting Tenerife Island In Spain For Dental Care?
Quotes
Swedes a...2021-03-0322 min
Chew on This! A Dental PodcastTackling Health Literacy and Medical Emergencies in YOUR officeThe very sad story of a 7 year old’s death during a procedure brings a spotlight on medical emergency training. All team members play a part when it goes south. Teresa walks through a sample scenario so you can apply it to your team. We then talk about health literacy - it’s not just reading level. It’s how your patients understand what the heck you’re telling them. Literacy includes hearing, reading, understanding and questioning your recommendations as well as your financial recommendations. This is a big concept in medical clinics that is bleeding over to ours (which is...2021-02-1738 min
Chew on This! A Dental PodcastTikTok Tooth Molds, Annoying Noises and State of the Dental IndustryA user on TikTok has a cheaper solution for flippers and chipped teeth. We bring you the pros and cons of this trend - with obviously way more cons. What noises annoy you the most? See where you rank on this scale and let us know if you have any other suggestions for this list. Finally we talk about how the industry is doing with respect to marketing and patient trends. We’d like to see marketing be more direct. Take off the kid gloves in case presentations!
Episode Highlights
A dramatic reading of the Hoverboard De...2021-02-0340 min
Nobody Told Me That! A Dental Podcast with Teresa DuncanFraudulent Hoverboard Dentist Dramatic ReadingMy friend Kevin Henry joins me to illuminate the case of Dr. Seth Lookhart and his manager Shauna Cranford. You may know the doctor best as the Hoverboard dentist - he worked on patients while riding his hoverboard! I know! Hidden in the legal case documents are a bunch of texts between the doctor and manager. They showed just how they planned to get as much reimbursement as possible. Honestly, the hoverboard is the tamest part of the whole case. We took a little creative license and read the tweets in character. Ethical challenges exist in our d...2021-01-2757 min
Chew on This! A Dental PodcastVaccines, Antitrust Laws and Nutty Influencer MomsWe went from news to bizarre in this episode. We succeeded in keeping our composure until almost the end but the influencer mom was too much. On a serious note, we discussed the first dentist giving COVID-19 vaccine (congratulations Dr. Thrower!) and what this means for other offices. We then went legal with discussion of the antitrust laws that have restricted dentists but not carriers. Finally, I regretted my decision to look up a TikTok influencer.
Also! We wrote an Ebook that is completely free for you. 50+ pages of knowledge, checklists and job descriptions. Enjoy!
...2021-01-2039 min
Chew on This! A Dental PodcastBathroom Spycams, Fake Dentistry and a Happy 8 Year Old DentistEpisode 11 Highlights
ADA’s update to its Code of Conduct regarding COVID-19 decisions
Unlicensed dentist charged with sexual assault
Did cost factor into his popularity?
Uptick in home remedies and tooth care - related?
Alex Carico’s story: Santa’s 8 year old dentist!
Peeping bathroom bandit in an Aspen Dental office and why employees are suing
Don't skip the background check when hiring new employees!
How Teresa and Kevin came to the dental field
Quotes
"We know that doctors took these (code of ethics) as guidelines, and blew right past them. Guidelines are just gui...2021-01-0636 min
Chew on This! A Dental PodcastThe Zoom Boom and ADA’s Outreach to the White HouseSmile Direct Club’s success has shown us that cosmetic dentistry is mostly pandemic proof. People hanging out on webcams all day are suddenly noticing their gummy smiles and shade D2 choppers. The acquisitions and mergers also continue and we talk about Smile Brands’ action in the market. And what do we foresee for 2021? Listen in and let us know if we’re crazy or not!
Episode 10 Highlights
Smile Direct Club
Zoom Boom
Smile Brands
Why Dental Professionals want to work for DSOs
ADA Requests Letter
Predictions for 2021
DA to PA
Quotes2020-12-2344 min
Chew on This! A Dental PodcastPatient Polls, Non-Covered Services and The Legend of Florida ManAs our titles get wackier, the content keeps flowing! These patient polls are coming at us from all sides. One of the latest stated that some Florida patients (specifically women) are willing to forgo using their insurance benefits to avoid going to the dentist. That’s not great for keeping the office busy. New Mexico also wasn't very helpful by ordering another shutdown. The silver lining is that maybe you were able to finish some projects and put together some protocols for the future.
How do you feel about canceling your holiday party and having a “C...2020-12-0935 min
Chew on This! A Dental PodcastVaccines, Aromatherapy and Sexy Dental DancingAre you ready to administer vaccines and test for COVID-19? If you’re up to it you may soon be able to! What happens if this becomes a standard of care for dental offices? How do you get paid for it? So many questions around this hot topic. We also explore the world of sexy dentistry with the company TEND. You get to choose your own aromatherapy to go with your fluoride treatment. What a world we live in!
Finally, have you considered making it rain at a dental convention? There are dental shows out the...2020-11-2543 min
Chew on This! A Dental PodcastTikTok Flossing and the Homeless PopulationIt’s not a great visualization but we make it work. Kevin spent time exploring TikTok fads and discovered crazy things people do to take care of their teeth. Teresa is following a story about a dentist who is faced with protecting her office and boy, is she in a rough situation. Then we wrap it up by talking about people who should just show up for their interviews. Why is that so difficult?
Episode 7 Highlights
Hot from TikTok: New Dental Flossing Technique
Do you close your office to save your employees?
Hiring and interviewing - th...2020-11-1139 min
Chew on This! A Dental PodcastWalmart Healthcare Keeps Growing & Unethical Dental EmployersWe started out talking about Walmart’s continued push into healthcare including Medicare Advantage Dental Plans. If the carriers are a bit concerned should dental offices pay closer attention to this trend? We then moved on to the ethical dilemma of reporting employers when shady shenanigans are happening. It’s not as cut as dry as it seems because there can be real financial repercussions for some.
Episode 6 Highlights
Walmart enters the Medicare market
Walmart and dentistry
DISC assessments
Goal are consistent with personality traits
NY Dentist charged with forcibly touching a patient
Quo...2020-10-2836 min
Chew on This! A Dental PodcastThe Hoverboard and OSHA EpisodeSeth Lookhart aka The Hoverboard Dentist is sentenced for violations ranging from Medicaid fraud and organ harvesting. What?? He’s not just a doc on a board - there’s more. We also discuss the fines levied against a doctor who was alleged to not do enough to protect employees. How could they have avoided this? Have you ever planned criminal behavior over text messages? One day we may do a dramatic reading of them. Stay tuned!
Episode 5 Highlights
Violation of Coronavirus Safety Guidelines lawsuit
Hoverboard dentist court case
Quotes
2020-10-1442 min
Behind The Smiles: With Dr. Gina DorfmanInsurance and Getting to Yes with Teresa DuncanIn this episode of Behind The Smiles, Dr. Gina Dorfman chats with Teresa Duncan, Dentistry's #1 Insurance and Revenue Coach, and leader of Odyssey Management. Teresa gives us the scoop on...Communicating the quality of care - being proactive about giving patients a good experience. How to use your words to make patients feel secure and confident in you.How “we have found” and “in my experience” are two of the most reassuring phrases to your patients. Why it's critical to train your team more.The importance of allocating time to training. The best way for treatment coordinators...2020-10-131h 03
Chew on This! A Dental PodcastHow COVID Continues to Steamroll Offices and Trade ShowsEpisode 4 Highlights
Business Interruption Claims Denials
The Future of Trade Shows
World Health Organization announcement - did you talk to your patients about it?
The ADA’s membership fee - is it worth it?
Quotes
“You’ve got to read the fine print”
On Dr. Brett Wells in Raleigh: “His office was destroyed by the rioters and I want to know if insurance covered it”
“The lawyers are going to make bank with this virus”
“I think a lot of people are burned out on Zoom”
One of the trade show draws “is to see people and the equ...2020-09-3044 min
Chew on This! A Dental PodcastThe WHO Puts Periodontal Disease On HoldEpisode 3 Highlights
Emergency Board Meeting of the Texas State Board of Dental Examiners
World Health Organization Statement
Effects of COVID-19 for those with Periodontal Disease
Kansas: Assistants scaling below the gum line
Chicago MidWinter goes virtual for 2021
Quotes
“You should probably know if your State Dental Board is active or not”
“COVID gives providers more opportunity to have conversations about the Oral Systemic Link”
“We can’t be afraid as an industry to say ’this is what you need to know and why’”
“Covid has been the best excuse for the dental industry: - use it to set up great systems...2020-09-1641 min
Chew on This! A Dental PodcastPPE, Pricing and Patient PopulationIn this alliterative episode Kevin brings up a recent court case brought against a dental office for not providing proper PPE. It was a matter of time before the cases started to show up. What could this mean for future litigation? Teresa is concerned about city flight and what that does to urban practices. How do you build up your numbers when your patients don’t work or live near your office? These are definitely interesting times.
Episode 2 Highlights
Dentists vs. Hygienists on PPE
Pricing Transparency
Patient Populations Drying Up in Cities
Quotes
“They were a...2020-09-0235 min
Chew on This! A Dental PodcastLet’s Talk Walmart Dentistry and Your ScheduleEpisode 1 Highlights
Walmart continues to expand into dentistry.
What’s going on with your October schedule?
We’re excited to launch - let us know what you think!
“Coming to America” is an underrated film. Trust us.
Quotes
“It started as Walmart Health and now they are opening all these dental clinics”
“These offices are beautiful, they are well equipped, and with the high end stuff”
“You know what is in Florida right?… a lot of old people”
“If you don’t think Walmart is going to be competition, you are absolutely fooling yourself”
“Walmart is big enough to have purchasing power...2020-08-1929 min
Chew on This! A Dental PodcastIntroducing Chew On This with Teresa Duncan and Kevin HenryA deep-ish dive into some of the hottest (and most fun) topics in dentistry today. What’s happening out there and how will it affect you? Teresa Duncan and Kevin Henry put a unique spin on current events that will give you something to chew on. 2020-08-1001 min
Nobody Told Me That! with Teresa DuncanEp. 39 "What is Smile Direct Club's business model? It may not be what you think." with Kevin HenryI attended a recent course presented by Dr. Jeff Sulitzer who is the Chief Clinical Officer at SmileDirectClub (SDC). You've probably heard a lot about SDC as they have haters and lovers all over the net. Listen in as I recall the conversation and what it means for your office (do you see SDC patients after the fact?). The bigger picture is something else completely and I'll expand on that towards the end. Key points: the liability is not where you expect it to be the FTC and FDA have written legal briefs siding...2019-10-1749 min
Nobody Told Me That! with Teresa DuncanEp. 35: "Queen Bees and other employees we know and … love?' with Kevin HenryIn this episode, Teresa and Kevin discuss generations, employee caricatures and how change can suck. Are you typecasting your coworkers? We all do it but part of our growth as a manager is how we handle our professional interactions no matter our personal feelings. Kevin shares the different DiSC personalities and what he’s seen so far for each position. Dominance: managers and dentists Influence: RDHs Steadiness: dental assistants Compliance: a mix but more clinical Teresa recalls a recent class in which the audience was very clued into the generational differences and had questions about...2019-07-2257 min
Nobody Told Me That! with Teresa DuncanEp. 33 "All Things Implants: Dental, Breast and Why It’s All Related" with Kevin Henry2:10 Dental implants longevity, what we know now vs what we knew then. Shout out to the Dental Hacks and their guest Dr. Frank Spear for the knowledge. Catch that ep here: Dental Hacks episode 16:30 Side conversation: If you’re wearing a tail are you in Portland? And if so, we tell you why you should travel with a lint roller. 19:00 Keep Portland Weird. Don’t ask, just do it. 21:05 Let’s talk breasts now. Breast implants and dentistry, specifically. Did you know there is a pre-medication recommendation now? Kevin really tuned...2019-05-2958 min
Nobody Told Me That! with Teresa DuncanEp. 30 "How Veterinary Teams are Different From Us; Also, Root Canal, 3-D Printing and Testing Patient’s Blood Glucose" with Kevin HenryToday’s podcast is a fun conversation about animals, movies and of course dentistry. 4:37 OSAP Training - make sure you are getting your yearly meetings on the schedule 7:24 What should you make sure you are paying attention to annually? 10:35 Blood Glucose Code - Am I supposed to be doing this? 12:36 Vet Industry is 6 years behind dentistry! They may not even have licenses as Vet Techs. 16:17 Vet Tech personality profiling - very hard industry to be in with low pay. 21:50 Quick Chat on Must See Movies...2019-02-1853 min
Nobody Told Me That! with Teresa DuncanEp. 29 "From Iceland to Homeland Dentistry" with Kevin HenryToday’s podcast is a fun conversation about travel, history and of course dentistry. Timestamp 12:15 Christmas Traditions of Iceland! Timestamp 15:06 Teresa’s favorite Christmas movie is what? Timestamp 20:45 How was Greater New York and Christmas in NYC? Timestamp 21:50 Don’t let continuing education die out - these are still important! Timestamp 24:20 What is the common issue that dental team members are facing in their practices? Timestamp 26:54 If you feel stuck in your career or your dental office, what can you do to make it better?2019-01-2554 min
Nobody Told Me That! with Teresa DuncanEp. 27 "So You Want To Start a Podcast?" with Kevin HenryToday’s podcast is all about starting and creating Podcasts! Teresa welcomes back Kevin Henry to talk about where to start and what is needed to make your Podcast a real business. 17:34 Teresa and Kevin talk about publishing the Podcast, what software do they use and what is the process? 21:40 Teresa recommends “The School of Podcasting” for anyone wanting to start. 22:10 Teresa talks about her challenge and her hold up - Show Notes! What can we learn from her mistake with them? 25:57 Let’s talk marketing! How to market your podcast and how the Podcast markets you. A...2018-11-2643 min
Dental Assistant NationEpisode 25Should you be talking about money in the practice? If you're an assistant, yes ... and here's why. IgniteDA co-founder Kevin Henry and Odyssey Management's Teresa Duncan discuss and offer advice.2018-08-2109 min
Nobody Told Me That! with Teresa DuncanEp8: Dentrix Business of Dentistry wrap-up and Teresa shows you the behind-the-scenes as a speakerTeresa takes you behind the scenes for her courses at Dentrix Business of Dentistry (BOD). She walks you through the morning preparation for her Accounts Receivables and Insurance course. Then she moves onto the show floor with co-host Kevin Henry to discuss the day. Kevin shares his thoughts on Stanley Bergmann’s keynote address. The focus was on technology and the savings that result – both financial and lives. How important is course length? We’ll talk about that as well since we both presented. The third segment (at 15:45) is Teresa sharing her post-class steps and how she...2017-09-0445 min
Nobody Told Me That! with Teresa DuncanEp2: Clock punchers, attendee horror stories and why you need to get out of your officeKevin Henry joins Teresa to talk about the inner workings of dental offices. They also talk about attendees in different classes and which ones have stuck out - even for bad reasons. Teresa's dog Griffin makes an appearance - he's OKAY! Also discussed are employee bubbles; what speakers see from the front of the room; and dental assistants & the law. This business isn't easy! Tip: alpacas and llamas both spit - who knew! Form to be a podcast guest here – it will be fun! Newsletter sign up here 2017-09-0340 min