Look for any podcast host, guest or anyone
Showing episodes and shows of

The Frontline Industry Podcast

Shows

The Retail Podcast (Video Feed)The Retail Podcast (Video Feed)Empowering Frontline Workers: How Jabra and AI Transform Retail Communication | Andrew Doyle, VP at JabraJoin Alex on The Retail Podcast as he speaks with Andrew Doyle, VP of Frontline Workers at Jabra, about how cutting-edge audio technology and AI are revolutionizing frontline communication in retail. Discover how Jabra enhances productivity, customer engagement, and employee satisfaction by enabling crystal-clear audio interactions and seamless integration with AI-driven applications. Andrew explores why voice-driven interfaces and noise-canceling headset technology are critical to maximizing efficiency and accuracy in noisy retail environments.   Key discussion points include: The strategic importance of superior audio solutions in frontline retail. Why AI-powered voice interfaces are t...2025-05-0616 minBehind the FrontlineBehind the FrontlineEpisode 028 - Aligning Organizational Core Values with CultureWelcome to Behind the Frontline — the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions.In Episode 28, we’re coming to you from the Frontline Studio in Grand Rapids, Michigan, where Nic is joined by Nathan Leaman, President of Frontline, and Jimmy Nelson, Director of Leadership and Organizational Development at Frontline.In this conversation, we tackle a powerful question:How do you align your organization's core values with the culture your employees experience every day?Nathan and Jimmy bring leadership expertise and...2025-04-2837 minBehind the FrontlineBehind the FrontlineEpisode 027 - What is The Ideal Team Player?Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are live from the 2025 International Leadership Conference for Express Employment Professionals in Dallas, Texas. Nic is joined by Nathan Leaman, President at Frontline, and Matt Tibbetts, the Franchisee for the Express Employment Professionals Waxahachie, Texas office. We had a live conversation around the book 'The Ideal Team Player' by Patrick Lencioni, where Matt shared how he used the lessons learned in this book t...2025-04-0745 minFrontline ChatterFrontline ChatterE65 - Frontline Chatter - A chat with Choice SolutionsWe are back again this time with co-host Patrick Coble joining Jarian Gibson to talk with ⁠Scott (Ozzy) Osborne, Sr. Solutions Architect and Shane Kleinert, Sr. Solutions Architect of Choice Solutions. Choice Solutions is a founding channel partner of the World of EUC. In this podcast we talked about all things going on with Choice Solutions.Episode page - ⁠⁠Frontline Chatter - A chat with Choice SolutionsYou can find more information about Choice Solutions on their website. For more information on services Choice Solutions offers, see Advisory Services and Jum...2025-04-021h 06Frontline ChatterFrontline ChatterE64 - Frontline Chatter - A chat about home labsWe are back again this time special guest co-hosts and fellow board members Sean Massey and Stephen Wagner joining Jarian Gibson to talk about home labs. We all know how important home labs are, for fun and for work, whether you’re testing a new technology, doing a test deployment, or learning something new to advance your career. Home labs can cost a lot, they can also cost very little. They can be large and include racks of servers, SANs, networking equipment, and backup power equipment, but they can also be small, nimble, and efficient. A home lab is wh...2025-03-121h 04Frontline ChatterFrontline ChatterE63 - Frontline Chatter - A chat with NutanixWe are back again this time with special guest co-host Sean Massey joining Jarian Gibson to talk with ⁠Gaby Grau, Advisory Solution Architect at Nutanix⁠. Nutanix is a founding partner of the World of EUC. In this podcast we talked about all things going on with Nutanix.Episode page - ⁠Frontline Chatter - A chat with NutanixYou can find more information about Nutanix at Nutanix.com. You can check out Nutanix using Nutanix Test Drive and Nutanix Community Edition. Nutanix .Next will be May 7th to 9th in Washing...2025-03-0941 minBehind the FrontlineBehind the FrontlineEpisode 026 - Understanding communication pitfallsJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are joined by Lorraine Medici, Director of Training & Development at Frontline Training Solutions, and Ryan Williams, Leadership & Team Development Manager. We had a followup conversation to a recent webinar on Avoiding Communication Pitfalls, where we took a deeper dive into understanding these pitfalls and some solutions centered around communication theory.At Frontline Training Solutions, an Express Employment Professionals company, we create t...2025-03-0757 minFrontline Security | Get LicensedFrontline Security | Get LicensedFrom Frontline to Teaching: How to Become a Security Trainer | Frontline Security PodcastEver thought about becoming a Security Instructor? A career in security doesn’t have to stop at the frontline! In this episode of the FrontLine Security Podcast, we sit down with Amy Tarling, a Security Training Instructor at Get Licensed, to uncover the path to becoming a security instructor and how you can take your career to the next level. 💡 What you’ll learn in this episode: How to go from security professional to instructor The steps to becoming a security training instructor What to expect from the Train the Trainer Masterclass Why there are so...2025-02-2822 minFrontline ChatterFrontline ChatterE62 - Frontline Chatter - A chat with NexthinkWe are back again this time with special guest co-host Patrick Coble joining Jarian Gibson to talk with Tim Flower, VP of DEX Strategy at Nexthink. Nexthink is a founding partner of the World of EUC. In this podcast we talked about all things going on with Nexthink.Episode page - Frontline Chatter - A chat with NexthinkYou can find more information about Nexthink at Nexthink.com. You can follow Tim on YouTube, check out The DEX Show, and also read DEX for Dummies.2025-02-2555 minBehind the FrontlineBehind the FrontlineEpisode 025 - Stay interviews and their impact on retentionJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are joined by Nathan Leaman, President at Frontline Training Solutions, and Jessica Collette, Chief Financial and Operating Officer at AMDG Architects, and we have a conversation around the what, who, why, and how of stay interviews and their impact on retention.At Frontline Training Solutions, an Express Employment Professionals company, we create thriving organizations where everyone matters through training, consulting, coaching a...2025-02-1041 minFrontline ChatterFrontline ChatterE61 - Frontline Chatter - A chat with OmnissaWe are back again this time with special guest co-host Stephen Wagner joining Jarian Gibson to talk with Holly Lehman, Sr. Community Program Manager and Rick Terlep, Staff Technical Marketing Architect of Omnissa. Omnissa is a founding partner of the World of EUC. In this podcast we talked about all things going on with Omnissa. Episode page - Frontline Chatter - A chat with Omnissa You can join the Omnissa community at community.omnissa.com and check out the Omnissa Tech Zone at techzone.omnissa.com. Sign up for the community at ⁠⁠World of EUC⁠⁠ website.2025-01-3051 minBehind the FrontlineBehind the FrontlineEpisode 024 - Taking personal accountability and a culture of feedbackJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are joined by Nathan Leaman, President at Frontline Training Solutions, and Dr. Jimmy Nelson, Director of Leadership & Organizational Development at Frontline. In this episode, we take a deeper dive into the idea of switching your mindset from holding people accountable to taking personal accountability, and how building a culture of feedback will help with this shift.At Frontline Training Solutions, an E...2025-01-2745 minBehind the FrontlineBehind the FrontlineEpisode 023 - Best practices for a strong organizational cultureJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are joined by Lorraine Medici, Director of Training and Development at Frontline Training Solutions, and Ben Woodrum, Vice President | General Manager for Cascade Die Casting Group, Inc. We have a conversation with Ben on the values of a strong organizational culture within your company and some best practices for implementing a culture where employees feel their leaders truly care with trust being a g...2024-11-2251 minBehind the FrontlineBehind the FrontlineEpisode 022 - What is Generational Intelligence in the workplace?Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are joined by Lorraine Medici, Director of Training and Development at Frontline Training Solutions, and Ryan Williams, Leadership and Team Development Manager at Frontline, and we go over the definition of generational intelligence, specific biases we may hold towards generations in the workplace, and how we can overcome those biases by focusing on individual strengths. At Frontline Training Solutions, an Express Em...2024-11-041h 06The Frontline Industry PodcastThe Frontline Industry Podcast#92 - Exploring the Thieves of Purpose: Part 1 Ft. Davin SalvagnoListen to hear renowned speaker and author Davin Salvagno give a masterclass on the topic of "purpose". Do you know your purpose? How can you live it out well? What are the 12 thieves of purpose that get in the way of living life to the fullest? If you’ve felt lost in life, like something is missing, this podcast episode is for you. 2024-10-1720 minThe Frontline Industry PodcastThe Frontline Industry Podcast#90 - Navigating Political Differences At Work Ft. Martha FinneyJoel is joined by prolific leadership author, Martha Finney, to chat about how to create workplaces that are safe during this tumultuous election season, what you and your team should focus on when everyone and everything seems so divided, how to lean into compassion in the face of misunderstandings, and much more. Are you prepared to help your employees feel safe to be themselves at work, or are you uncertain about how to handle political differences in such a way that it brings you together rather than drawing you apart? This might be a really important podcast for you...2024-09-2541 minBehind the FrontlineBehind the FrontlineEpisode 021 - How do I navigate a difficult conversation at work?Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are joined by Lorraine Medici, Director of Training and Development at Frontline Training Solutions, and we continue a conversation from a previous webinar on Navigating Difficult Conversations, with a deeper dive into tools you can use in your workplace feedback discussions. At Frontline Training Solutions, an Express Employment Professionals company, we create thriving organizations where everyone...2024-09-0354 minThe Frontline Industry PodcastThe Frontline Industry Podcast#82 - Releasing Fear and Control: Part 1 Ft. Ryan BondOur most popular guest of all time is back again! Listen in to Ryan Bond, Chief People Officer at Thrive Restaurant Group, with 170+ restaurants and 10,000+ employees. Ryan reveals how to help employees reach their potential, to become a gardener at work by nurturing the environment for your employees to thrive, how to release fear and the need to control things as a leader, and much more. You won't want to miss the practical and powerful insights from this most-requested guest on the podcast!2024-07-3129 minFrontline ChatterFrontline ChatterFrontline Chatter Brought to You By World of EUCWe are back with some news! Jarian Gibson talking about changes coming to Frontline Chatter. Frontline Chatter will be brought to you by World of EUC going forward. Frontline Chatter will still be in the same place along with some new co-hosts, community members, and partners/sponsors of World of EUC. Big thanks to all of our past co-hosts and special thanks to Andrew Morgan who is a co-founder of Frontline Chatter! Stay tuned for some new regularly released podcast episodes. Episode page - Frontline Chatter - Frontline Chatter Brought to You By World of E...2024-07-2401 minThe Frontline Industry PodcastThe Frontline Industry Podcast#81 - Prioritizing Long-Term Thinking for Leadership Success Ft. JD DillonOn this podcast focused on cultivating great frontline leadership, JD Dillon (Chief Learning Officer at Axonify) reveals who holds the keys to creating great employee experience, how many companies think short-term vs. long term and hinder their results, what truly creates improved retention, engagement, and better customer experience, and much more. 2024-07-2442 minBehind the FrontlineBehind the FrontlineEpisode 020 - BelongBoarding: onboarding with the goal of belongingJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we are joined by Kristin Ekkens, Founder & CEO of Exponential Inclusion, and we have a fascinating conversation on the importance of onboarding with the goal of fostering belonging for a new hire to reduce turnover... otherwise known as a term we coined, "BelongBoarding." Kristin's website is https://www.exi.global and her recently launched podcast Inclusion at...2024-07-111h 01The Frontline Industry PodcastThe Frontline Industry Podcast#78 - Imperfect But Interesting: Part 1 Ft. Martha BirdMartha Bird is an audacious cultural anthropologist who looks at the world of leadership and company culture a little differently, and after listening to this podcast you'll look at those differently, too. In part 1, Martha discusses the significance of generous human connections, overcoming perfectionism, going beyond data to understand your company culture, and much more. 2024-06-2632 minBehind the FrontlineBehind the FrontlineEpisode 019 - What mental health initiatives should employers consider?Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode, we sit down with Dan Gowdy, President & CEO at Wedgwood Christian Services, as well as Brina Tiemeyer, Director of Clinical Services at Wedgwood Christian Services, and Janis Petrini, Co-Owner/Founder for Frontline Training Solutions, Express Employment Professionals Grand Rapids, and Specialized Recruiting Group Grand Rapids. In this episode, we discuss why it is so crucial for employers to prioritize m...2024-06-1159 minBehind the FrontlineBehind the FrontlineEpisode 018 - Define your company valuesJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this special episode live from Express Employment International Leadership Conference 2024 in Denver, CO, we sit down with Cheryl Moreno, Senior Director of Training at Oklahoma Temporary Services, as well as Nathan Leaman and Janis Petrini from Frontline Training Solutions. In this episode, we discuss what Cheryl has been up to lately and she lays out a process to defining your organizational v...2024-06-1125 minBehind the FrontlineBehind the FrontlineEpisode 017 - Express Employment International Leadership ConferenceJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this special episode series, we went to Denver, CO, to the International Leadership Conference for Express Employment Professionals and spoke with several key leaders in the staffing industry around the nation to gain their insights into local workforce and workplace challenges, successful solutions they have seen for those challenges, and how companies can become and stay Employers of Choice. This episode we spoke...2024-06-1113 minBehind the FrontlineBehind the FrontlineEpisode 016 - Express Employment International Leadership ConferenceJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this special episode series, we went to Denver, CO, to the International Leadership Conference for Express Employment Professionals and spoke with several key leaders in the staffing industry around the nation to gain their insights into local workforce and workplace challenges, successful solutions they have seen for those challenges, and how companies can become and stay Employers of Choice. This episode we spoke...2024-06-1121 minBehind the FrontlineBehind the FrontlineEpisode 007 - Express Employment International Leadership ConferenceJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this special episode series, we went to Denver, CO, to the International Leadership Conference for Express Employment Professionals and spoke with several key leaders in the staffing industry around the nation to gain their insights into local workforce and workplace challenges, successful solutions they have seen for those challenges, and how companies can become and stay Employers of Choice. This episode we spoke...2024-06-1109 minBehind the FrontlineBehind the FrontlineEpisode 006 - Express Employment International Leadership ConferenceJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges.  In this special episode, we went to Denver, CO, to the International Leadership Conference for Express Employment Professionals and spoke with several key leaders in the staffing industry around the nation to gain their insights into local workforce and workplace challenges, successful solutions they have seen for those challenges, and how companies can become and stay Employers of Choice. This episode we spoke with A...2024-06-1118 minBehind the FrontlineBehind the FrontlineEpisode 015 - Express Employment International Leadership ConferenceJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this special episode series, we went to Denver, CO, to the International Leadership Conference for Express Employment Professionals and spoke with several key leaders in the staffing industry around the nation to gain their insights into local workforce and workplace challenges, successful solutions they have seen for those challenges, and how companies can become and stay Employers of Choice. This episode we spoke...2024-06-1121 minBehind the FrontlineBehind the FrontlineEpisode 014 - Express Employment International Leadership ConferenceJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this special episode series, we went to Denver, CO, to the International Leadership Conference for Express Employment Professionals and spoke with several key leaders in the staffing industry around the nation to gain their insights into local workforce and workplace challenges, successful solutions they have seen for those challenges, and how companies can become and stay Employers of Choice. This episode we spoke...2024-06-1113 minBehind the FrontlineBehind the FrontlineEpisode 013 - Express Employment International Leadership ConferenceJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this special episode series, we went to Denver, CO, to the International Leadership Conference for Express Employment Professionals and spoke with several key leaders in the staffing industry around the nation to gain their insights into local workforce and workplace challenges, successful solutions they have seen for those challenges, and how companies can become and stay Employers of Choice. This episode we spoke...2024-06-1116 minBehind the FrontlineBehind the FrontlineEpisode 012 - Express Employment International Leadership ConferenceJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this special episode series, we went to Denver, CO, to the International Leadership Conference for Express Employment Professionals and spoke with several key leaders in the staffing industry around the nation to gain their insights into local workforce and workplace challenges, successful solutions they have seen for those challenges, and how companies can become and stay Employers of Choice. This episode we spoke...2024-06-1112 minBehind the FrontlineBehind the FrontlineEpisode 011 - Express Employment International Leadership ConferenceJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this special episode series, we went to Denver, CO, to the International Leadership Conference for Express Employment Professionals and spoke with several key leaders in the staffing industry around the nation to gain their insights into local workforce and workplace challenges, successful solutions they have seen for those challenges, and how companies can become and stay Employers of Choice. This episode we spoke...2024-06-1111 minBehind the FrontlineBehind the FrontlineEpisode 010 - Express Employment International Leadership ConferenceJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this special episode series, we went to Denver, CO, to the International Leadership Conference for Express Employment Professionals and spoke with several key leaders in the staffing industry around the nation to gain their insights into local workforce and workplace challenges, successful solutions they have seen for those challenges, and how companies can become and stay Employers of Choice. This episode we spoke...2024-06-1114 minBehind the FrontlineBehind the FrontlineEpisode 009 - Express Employment International Leadership ConferenceJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this special episode series, we went to Denver, CO, to the International Leadership Conference for Express Employment Professionals and spoke with several key leaders in the staffing industry around the nation to gain their insights into local workforce and workplace challenges, successful solutions they have seen for those challenges, and how companies can become and stay Employers of Choice. This episode we spoke...2024-06-1111 minBehind the FrontlineBehind the FrontlineEpisode 008 - Express Employment International Leadership ConferenceJoin us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this special episode series, we went to Denver, CO, to the International Leadership Conference for Express Employment Professionals and spoke with several key leaders in the staffing industry around the nation to gain their insights into local workforce and workplace challenges, successful solutions they have seen for those challenges, and how companies can become and stay Employers of Choice. This episode we spoke...2024-06-1111 minThe Frontline Industry PodcastThe Frontline Industry Podcast#67 - Healing At Work: Part 1 Ft. Susan Schmitt WinchesterIn the most emotional, vulnerable, and raw episode of 2024 so far, the CEO and Founder of Healing At Work, Susan Schmitt Winchester, joins Joel on the podcast. Formerly the CHRO at Applied Materials, and also the former CHRO for Rockwell Automation, Susan discusses being an "Adult Survivor of a Damaged Past" (and how you can figure out if you are one too), overcoming broken relationships and addiction, how to deal with being emotionally triggered, and much more. Don't forget to subscribe so you don't miss the powerful finale of Part 2!2024-04-0327 minThe Frontline Industry PodcastThe Frontline Industry Podcast#64 - People: Your Competitive Advantage Ft. John BoudreauJohn Boudreau might just be the most intelligent individual to grace the Frontline Industry Podcast. You will learn more in these 48 minutes than you may learn at any other time in your week. Take a listen to learn more about how:People can (and should be) be THE competitive advantage for organizations.Many leaders lack the necessary frameworks and models to effectively manage and leverage their people.Leaders should take ownership of people-related responsibilities and develop evidence-based approaches to decision-making. Decision frameworks and models can help leaders navigate uncertainty and make better decisions about talent.Leaders need to...2024-03-1348 minBehind the FrontlineBehind the FrontlineEpisode 005 - What leadership skills do manufacturing supervisors need?Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges.  In this episode, we sit down with John Keuning, Director of Manufacturing Training at Frontline, and we answer the question, "What leadership skills do manufacturing supervisors need?"In this episode, we dive into the hard and soft skills manufacturing supervisors need to succeed, the benefits of leadership alignment within organizations, and we touch on various training programs for manufacturing supervisors through Frontline T...2024-02-0849 minThe Frontline Industry PodcastThe Frontline Industry Podcast#59 - The Management That Matters Ft. J.J. CutlerJ.J. Cutler, Partner at Heidrick and Struggles, joins Joel for his second time around on the podcast.In this episode J.J. shares:1. The key to managing someone older than you2. What the “clay layer” of management is in your company and why it matters (HUGELY important to understand and work through)3. What you can learn from his mistakes throughout his career4. What really makes a "good" managerDon't miss it.2024-02-0735 minThe Frontline Industry PodcastThe Frontline Industry Podcast#58 - Lessons from the Drive-Thru Ft. Monica RothgeryThe legendary Monica Rothgery (first woman to become COO for KFC in the US) literally wrote the book on frontline leadership. In this episode, Monica:Unveils a sneak peek into her brand new book written directly to frontline managers. She gives her Top 2 reasons you should become a restaurant GMThe REAL secret to reducing your turnover (shocker!)And gives YOU a special gift just for you listening to this podcast! 2024-01-3153 minBehind the FrontlineBehind the FrontlineEpisode 004 - What is emotional intelligence?Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges.  In this episode we answer the question, "What is emotional intelligence?"Emotional intelligence, in simple terms, is “What I think and do about the way I feel”. It’s about recognizing your feelings, understanding your thoughts, and assessing your potential reactions in different situations.According to a recent study, emotional intelligence accounts for 58% of job success. It’s also projected to be amo...2024-01-1948 minThe Frontline Industry PodcastThe Frontline Industry Podcast#56 - Leaders: See Innocence Ft. Derek TuftsJoining the podcast is Derek Tufts, VP of HR at SpartanNash, a food solutions company committed to fostering a people first culture, with over 17,000 associates! Derek gives his best advice on:1) How to stand out to get promoted2) The importance of active listening3) Heartwarming stories about fatherhood 4) How to choose to see the best in others (seeing innocence) ...and much more.2024-01-1737 minBehind the FrontlineBehind the FrontlineEpisode 003 - Assessments... What do I need to know?Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we answer the question, "Assessments... What do I need to know?"In this episode we are joined by Kristen Ekkens, Founder & CEO of Exponential Inclusion who brings a very informative perspective on assessments in the workplace. Her website is https://www.exi.global/ and her recently launched podcast Inclusion at Scale can be found at https://www.exi.global...2023-12-2152 minThe Frontline Industry PodcastThe Frontline Industry Podcast#55 - The Power of Empathy and Kindness Ft. Esther LeeIn this final 2023 episode, Joel has a meaningful, heartfelt conversation with the delightful Esther Lee, VP of Global Learning and Development at McCann WorldGroup. For Joel,  this episode is one of his absolute favorites in 2023. Esther gets vulnerable and talks about a hard situation that made her cry for weeks as a special ed teacher in the Bronx, the impact of her faith in her professional life, why you should train empathy and kindness in your org (and how!), and much more.If you listen to any podcast this year, make it be this one.2023-12-1947 minBehind the FrontlineBehind the FrontlineEpisode 002 - What is the difference between mentorship and coaching?Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges. In this episode we answer the question, "What is the difference between mentorship and coaching?"At Frontline Training Solutions, an Express Employment Professionals company, we create thriving organizations where everyone matters through training, consulting, coaching and real solutions to everyday challenges in the workplace. To learn more about the solutions we have available for your company, visit us at www...2023-12-1337 minBehind the FrontlineBehind the FrontlineEpisode 001 - I am a new leader, what do I do first?Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, and Managing Director, Nathan Leaman, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges.  In this episode we answer the question, "I am a new leader, what do I do first?"At Frontline Training Solutions, an Express Employment Professionals company, we create thriving organizations where everyone matters through training, consulting, coaching and real solutions to everyday challenges in the workplace. To learn more about the solutions we have available for your company, visit us a...2023-12-0449 minField Trip PodcastField Trip PodcastCash for Chromebooks: Budgeting Tips for the Technology Department‘Tis the season: as we approach the end of the year, families are preparing to gather over festive meals, students will head home for winter break... and department heads in schools everywhere will joyfully begin to put together their budgets for the next school year. For K-12 IT professionals, that not only means keeping accurate tabs on the devices in your schools, it also means making the case for a technology budget that the Finance department can get behind. In this episode of Field Trip, Frontline’s podcast for leaders in education, resident asset management expert AnnaMaria Gall...2023-11-2026 minThe Data Storytellers PodcastThe Data Storytellers PodcastFrontline Insights: Ground-Up Strategies for Data Science | Jodi Blomberg (VP of Data Science @ Cox Automotive)In this episode of "The Data Storytellers Podcast," Jodi Blomberg, VP of Data Science at Cox Automotive, takes us on a journey into the heart of data science as applied in real-world, physical business environments. With her rich experience and unique perspective, Jodi unveils the intricacies of integrating data science with frontline operations.Jodi delves into the significance of aligning data science strategies with on-the-ground realities. She shares her playbook for success, emphasizing the importance of building relationships with frontline workers, understanding the operational context, and navigating the challenges inherent in applying data models to physical spaces...2023-11-1852 minThe Frontline Industry PodcastThe Frontline Industry Podcast#52 - Frontline Memory Makers Ft. Wes DudleyJoel interviews the man, the myth, the retail legend Wes Dudley. Wes is the VP of Customer Experience at Broad River Retail, which owns and operates Ashley HomeStores throughout the Carolinas and Georgia. Wes talks about his take on mentorship, what being a Memory Maker means at Broad River and how that defines the jobs of his employees, the future role of AI for furniture retailers, the most important leadership trait, and much more.2023-11-1739 minThe Frontline Industry PodcastThe Frontline Industry Podcast#51 - Treating People As People Ft. James CopeJames Cope is the principle consultant for Phillips Consulting Group. In this podcast, James talks about how “people” are his North Star, the difference makers in manufacturing; he challenges us to consider how financial accounting falls short of treating employees as people, how to create the right environment to truly unlock employee potential, how when you treat people as people good things happen, and much more.2023-11-1350 minThe Frontline Industry PodcastThe Frontline Industry Podcast#49 - What's Your "And"? Ft. John GarrettJoel has a delightful chat with John Garrett, the Catalyst For Culture Change, comedian, award winning author, podcast host, and keynote speaker. Garrett discusses how he helps organizations bring out the human behind the job title, how to authentically connect with your employees, the power of show and tell at work, the untapped potential of your employees that you’re ignoring, and how to love your team in transformational ways. You'll be personally challenged to reflect on who you are, how to truly become the best leader you can be, and how to focus on th...2023-09-1343 minThe Frontline Industry PodcastThe Frontline Industry Podcast#44 - The Serial Unicorn Breeder Ft. Jason RadissonJoel talks with the innovative Jason Radisson, Founder and CEO of Shift One, a company on a mission to solve the world's largest employment gaps with technology. Jason talks about major demographic macro trends in frontline workplaces, how AI plays into the future of frontline work and tech, his experience with hiring 5000 people a week, his lifelong mission and why he just won’t quit, and much more. 2023-03-2934 minThe Frontline Industry PodcastThe Frontline Industry Podcast#38 - Be the Change Agent Ft. Barb RooneyJoel wraps up the 2022 podcast season with a meaningful conversation with Barb Rooney, SVP of Lodging, Spa and Owner Services at Boyne Resorts. Barb talks about running Big Sky Resort lodging at just 24 years old and the painful but important learnings she experienced, how her change-agent personality has evolved over the years, the important transition Boyne made to focusing on servant leadership, the legacy she wants to leave behind, and much more.2022-12-2135 minThe Frontline podcastThe Frontline podcastSocial work and activismWelcome to Frontline’s podcast, where I’ll be chatting to social workers and sector experts about the key topics impacting them and the children and families they support. We’ll also share reflections and takeaways along the way, so you can continue to learn from other professionals to do your best work with children and families.My name is Hannah and I work at the social work charity Frontline as a principal practice tutor. Since qualifying as a social worker, I’ve worked both in the voluntary and statutory sector in multiple settings including hospitals, criminal justice...2022-11-251h 02The Frontline Industry PodcastThe Frontline Industry Podcast#35 - Love Your Neighborly As Yourself Ft. Josh Sevick and John DobelbowerOn our first two-guest episode, Joel has a candid chat with Josh Sevick, President of The Grounds Guys, and John Dobelbower, Director of Franchise Development at The Grounds Guys, a Neighborly company. Hear about the hard life lesson that changed John’s career path, the Code of Values that guides their company culture and is reviewed daily by their frontline teams, who is the most important role in the company and how they’re identified, and a lot more neighborly advice as well.  You won't want to miss this one.2022-11-1637 minThe Frontline Industry PodcastThe Frontline Industry Podcast#31 - The Dream Manager Ft. Mary MillerJoel has an incredibly engaging talk with Mary Miller, author, speaker, and CEO of JANCOA, a commercial cleaning company run by her, her husband, and soon the next generation. Through efforts to create an environment to attract the best in the industry, they created The Dream Manager program, popularized by Matthew Kelly's bestselling book by the same title. To date, this has been the most life-changing podcast for Joel, and we expect it'll be the same for you. Don't miss it.2022-10-1945 minThe Frontline Industry PodcastThe Frontline Industry Podcast#25 - A People-First Culture (Part 2 of 2) Ft. Patty Lopez-CallejaJoel continues his discussion with Patty Lopez-Calleja, Chief Experience Officer and SVP of Strategic Initiatives at Fiesta Restaurant Group. Patty shares the one thing she wants her in-store teams to know, their unique investment in frontline leadership development, creating a highly customizable employee experience, more about their forward-thinking frontline benefits, and much more.2022-09-0725 minThe Frontline Industry PodcastThe Frontline Industry Podcast#22 - Fried Food and Family Ft. Josh BickfordJoel sits down with Josh Bickford, EVP of Strategic Initiatives and 4th generation owner of Clyde’s Donuts, a 102 year old donut manufacturer in Chicago-land. Josh talks about the family legacy and fun culture of Clyde’s, creatively involving the frontlines in ideation, how he wants to be an enabler for frontline employees, the joy of making a product that brings families together, and so much more. 2022-08-0327 minPharmacy Podcast NetworkPharmacy Podcast NetworkContinuing the Conversation: Optimizing Frontline Immunotherapy Outcomes in NSCLC and Managed Care Considerations | PTCE Pharmacy ConnectEducational Objectives ·      Review the efficacy and safety of emerging frontline immune checkpoint inhibitor (ICI) used as monotherapy and in combination regimens ·      Indicate the impact of ICIs and programmed death-ligand 1 testing on cost-effectiveness and patient reported outcomes related with frontline use of ICIs in advanced NSCLC   Faculty: Paul Forsberg, PharmD, MHA, BCOP Director of Pharmacy Minnesota Oncology St. Paul, Minnesota   Latha Radhakrishnan, PharmD, BCOP Clinical Oncology Pharmacist The University of Illinois Hospital and Health Sciences System Clinical Assistant Professor University of Illinois at Chicago College of Pharmacy Chicago, Illinois   Paul Forsberg, PharmD, MHA, BCOP, has the following relevant financial relationships with commercial intere...2022-07-2829 min