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The Hackett Group
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Manage to Engage 20 Minute Learning Bites
Conclusion. Leading & Managing for Remarkable Results
Ditch the half measures, lets aim for 100%. This episode from Pamela Hackett's Manage to Engage emphasizes the crucial role of employee engagement in achieving business success. Our hosts argue Hackett's point that striving for 100% engagement, rather than settling for arbitrary metrics, is essential. The COVID-19 pandemic is highlighted as the catalyst for re-evaluating work practices and prioritizing people-centric approaches. Effective leadership, storytelling, and a focus on the future are presented as key strategies for fostering engagement. Finally, the text promotes the adoption of practical tools and a holistic approach to creating a workplace where employees...
2025-01-01
10 min
Manage to Engage 20 Minute Learning Bites
Chapter 13. Wrapping it up. Making a difference: Engage, enable, energize.
In this episode of Pamela Hackett's book, Manage to Engage, our hosts discuss how Hackett advocates for a new approach to management focused on employee engagement designed to increase discretionary effort and create a more productive and fulfilling workplace. The hosts discuss how Hackett emphasizes the importance of fostering a sense of worth among employees, building trust, and creating a collaborative environment that resembles a "kitchen table" conversation rather than a traditional top-down hierarchy. This episode argues that prioritizing employee engagement is crucial for long-term success, impacting not only productivity but also a...
2025-01-01
08 min
Manage to Engage 20 Minute Learning Bites
Chapter 12. Freedom. The great facilitator
In this episode from Pamela Hackett's "Manage to Engage", our hosts discuss how Hackett argues that fostering freedom and autonomy in the workplace is crucial for employee engagement and achieving remarkable results. She contends that traditional hierarchical management styles often stifle creativity and initiative, advocating instead for a more collaborative and empowering approach. Key strategies discussed include improving information flow, embracing flatter organizational structures, and building trust. Hackett emphasizes the importance of listening to employees' ideas and providing them with the resources and support they need to succeed. Ultimately, the book promotes a leadership...
2025-01-01
21 min
Manage to Engage 20 Minute Learning Bites
Chapter 11. Growing Capability: We yearn to learn
In this episode, our hosts explore Chapter 11 from Pamela Hackett's "Manage to Engage." It focuses on the crucial role of capability development in boosting employee engagement. It argues that investing in employee learning and skill development is essential not only for individual growth but also for improved business outcomes. Our hosts emphasize Hackett's thoughts that coaching is a key tool for capability building, using anecdotes and case studies to illustrate the positive impact of providing employees with opportunities to learn, apply new skills, and receive constructive feedback. The episode also highlights the...
2025-01-01
18 min
Manage to Engage 20 Minute Learning Bites
Chapter 10. Creating Community – 1+1 = 3
In this episode, our hosts discuss their interpretation of chapter ten from Pamela Hackett's "Manage to Engage" and how it emphasizes the crucial role of community building in boosting employee engagement and organizational success. It argues that fostering a sense of community, whether through virtual or in-person interactions, leads to increased collaboration, mutual ownership, and improved performance. The book uses examples from various organizations, including Cognizant, to illustrate how a strong workplace community can reduce employee turnover, enhance innovation, and create a competitive advantage. Ultimately, Hackett advocates for managers to become "community spirit...
2025-01-01
15 min
Manage to Engage 20 Minute Learning Bites
Chapter 9. The Strength in Numbers Is Collaboration
In this episode from Pamela Hackett's book Manage to Engage, our hosts discuss how Hackett advocates for collaboration as crucial for achieving remarkable results in business. She emphasizes overcoming obstacles to collaboration, such as internal politics and power struggles, and highlights the importance of fostering a culture of helpfulness and shared responsibility. The book uses various examples, including African proverbs and real-world case studies, to illustrate the benefits of collaboration and offers practical advice on building collaborative workplaces. It stresses the need for adaptable management styles and organizational structures that facilitate cross-functional teamwork and the leveraging of diverse skills...
2025-01-01
19 min
Manage to Engage 20 Minute Learning Bites
Chapter 1. People Matter. We need a healthier way of working.
In this episode discussing Pamela Hackett's book Manage to Engage, our hosts discuss how Hackett argues that widespread low levels of employee engagement is a significant business problem, costing companies billions and impacting employee well-being. The book proposes a "MI-9" framework—nine key drivers (Fair Trade, Freedom, Cause, Clean Infrastructure, Confidence, Connection, Collaboration, Community, and Capability)—to improve management practices and foster employee engagement. Hackett uses survey data and case studies to illustrate the consequences of disengagement and the potential benefits of adopting her approach. The MI-9 framework aims to create a workplace where employees feel valued, empowered, and conn...
2025-01-01
16 min
Manage to Engage 20 Minute Learning Bites
Introduction to Manage to Engage. People Matter: We need a healthier way of working
We kick off our dive into Pamela Hackett's "Manage to Engage" by examining the impact of the COVID-19 pandemic on workplaces and Hackett's proposal for a new approach to employee engagement. As a CEO whose company faced significant challenges during the pandemic, she argues that fostering engagement is crucial for business success and outlines a framework ("2 Fs and 7 Cs") with accompanying tools explored later in the book (i.e. HeadsUp, 1.5.30) to improve workplace culture and boost employee performance. The book emphasizes building leadership capability, prioritizing human connection, and creating a sense of community to cultivate a highly engaged workforce...
2025-01-01
17 min
Manage to Engage 20 Minute Learning Bites
Chapter 7: Dumping Doubt and Boosting Confidence
In this episode from Pamela Hackett's book Manage to Engage, our hosts discuss how Hackett emphasizes the crucial role of employee confidence in achieving high performance and engagement. Her book argues that lack of confidence, stemming from doubts about leadership, the organization, or one's own abilities, severely hinders productivity and morale. It explores how poor leadership communication and a lack of transparency fuel these doubts, proposing solutions such as increased visibility, effective communication strategies, including visual tools, and real-time data sharing to build confidence. Hackett uses case studies and practical advice...
2025-01-01
14 min
Manage to Engage 20 Minute Learning Bites
Chapter 6: Cleaning Up Your Workplace
In this episode from Pamela Hackett's book Manage to Engage, our hosts discuss how Hackett advocates for creating a "clean" workplace to boost employee engagement and productivity. A clean workplace isn't just about tidiness; it encompasses streamlined processes, user-friendly systems, and supportive infrastructure. She argues that addressing employees' frustrations ("grunt factors") and improving the overall work environment is crucial for improving employee morale and performance. This involves employing strategies like "Enterprise Aerial Mapping," a holistic assessment of the business infrastructure, to identify and resolve bottlenecks. Ultimately, the book emphasizes that investing in employee wellbeing and creating a positive work...
2025-01-01
14 min
Manage to Engage 20 Minute Learning Bites
Chapter 4: Fair Trade – An “F” You Should Be Proud Of
In this episode from Pamela Hackett's book Manage to Engage, our hosts discuss how Hackett advocates for "fair trade" in management, arguing that equitable treatment and opportunities foster employee engagement. Hackett emphasizes the importance of fairness ("fair dinkum," "fair go") as a foundation for building trust and encouraging discretionary effort. Key strategies include actively managing through regular check-ins (1.5.30), providing coaching and support, and collaboratively solving problems. A "fair trade log" is introduced as a self-assessment tool to track time investment in various activities, promoting a shift from traditional command-and-control management to a more connected and engaging leadership style. The...
2025-01-01
13 min
Manage to Engage 20 Minute Learning Bites
Chapter 3. Manage to Engage. Building street cred.
In this episode our hosts discuss Pamela Hackett's book Manage to Engage, and discuss how Hackett advocates for a new approach to management that prioritizes employee engagement over traditional command-and-control methods. Hackett uses Lady Gaga's intensely engaged fanbase as a model, contrasting it with the ineffective "flying monkeys" tactic of intimidation. Our hosts discuss how Hackett proposes fostering a culture of volunteerism and mutual respect, achieved through improved leadership behaviors, clear communication, and a focus on employee well-being. Specific strategies are suggested, including regular check-ins and the development of a supportive work environment. The ultimate goal is to create...
2025-01-01
16 min
Manage to Engage 20 Minute Learning Bites
Chapter 2. The Ice Age. It's alive and well at work.
In this episode from Pamela Hackett's book Manage to Engage, our hosts discuss the pervasive issue of employee disengagement and its detrimental effects on workplace productivity and overall business success. The discussion emphasizes the contagious nature of emotions in the workplace, arguing that managers' attitudes significantly impact team morale and performance. Our hosts highlight the importance of addressing the root causes of disengagement, such as poor management practices, inadequate policies, and a lack of employee value recognition. Hackett proposes a framework, the MI-9 Scorecard, for evaluating and improving managerial effectiveness in fostering employee engagement.
2025-01-01
19 min
Manage to Engage 20 Minute Learning Bites
Chapter 8: Building Connections – Can You Hear Me?
In this episode on Pamela Hackett's book "Manage to Engage," our hosts explain how Hackett emphasizes the crucial role of connection in fostering employee engagement and achieving remarkable results. She argues that strong communication, going beyond transactional exchanges to create genuine interaction, is key to building these connections. Her book highlights the importance of personalized approaches, recognizing individual needs and communication styles, to cultivate a sense of belonging and value. Ultimately, it advocates for managers to prioritize building strong personal relationships with employees, thereby improving collaboration, community...
2025-01-01
19 min
LaunchPod | Product Management Podcast
Navigating M&A decision-making with Ben Hackett, SVP
Today, our guest is Ben Hackett, Senior VP of Product Management at Accolade, a personalized healthcare company for employers health plans, government agencies, and consumers. He began his career as a product manager at Blacktee Systems, an integrated technology services firm, before transitioning to LabKey Software. Prior to joining Accolade eight years ago, Ben co-founded jydo, an IoT platform that helped facility managers manage, monitor, and control thousands of conference room devices. On today's episode, LogRocket's CEO, Matt Arbesfeld, Ben shares insights on decision-making in M&A deals, cultural alignment in acquisitions, and the role...
2024-05-14
28 min
Gen AI Breakthrough
Procurement Transformation – Best Practices and Notes From the Field
Interest in procurement transformation is surging. A discussion of what’s driving demand, what approaches work best and real-life examples from The Hackett Group’s recent procurement transformation engagements, with Director Natalie Henfrey from The Hackett Group’s Procurement Transformation practice in Europe and Principal Tom Kellaway of The Hackett Group’s Benchmarking practice. The full show notes can be downloaded here.
2024-04-30
15 min
Gen AI Breakthrough
Bosch Service Solutions – 2023 Digital Award Winner, Contact-to-Resolution
How has Bosch used artificial intelligence and automation to transform the contact center experience? Irfan Ali, director of Digital, Automation and Innovation at Bosch Service Solutions, talks with David Ketchin, managing director for The Hackett Group in Europe, about the dramatic results they’ve achieved. Bosch received a Digital Award from The Hackett Group in 2023 for their work. The full show notes can be downloaded here.
2024-03-26
18 min
Gen AI Breakthrough
Takeda Business Solutions – Growing a GBS Value Proposition
Vanessa Gleason, global head of Takeda Business Solutions, shares her organization’s impressive digital transformation journey with Philip King, senior director, The Hackett Group. Gleason was a featured speaker at The Hackett Group’s 2023 European Best Practices Conference in London. The full show notes can be downloaded here.
2024-03-05
26 min
Gen AI Breakthrough
Sanofi – 2023 Digital Award Shares Details of Their HR Transformation
How has pharmaceutical giant Sanofi used technology to transform their human resources (HR) operation and improve the way they manage talent? The Hackett Group’s Principal Vin Kumar talks with Sanofi Head of Process Intelligence Christian Mueller, Sanofi’s Workday Employee Experience Product Owner Maria Elena Castillo and Sanofi Head of Employee Life Cycle & Solutions Christine Van Heertum about their cutting-edge efforts. Sanofi won a Digital Award from The Hackett Group in 2023. The full show notes can be downloaded here.
2024-02-27
23 min
Gen AI Breakthrough
Finance and Accounting Outsourcing Solutions Provider Perspective – Hackett Value Matrix Study Findings
How has the landscape for Finance and Accounting Outsourcing solutions providers changed in the past few years? Which deliver the greatest value? A discussion of findings from our new Hackett Value Matrix research, which evaluates and ranks 15 leading solution providers. With Principal & Chief Market Intelligence Officer Andy Warzecha and Associate Principal & Head of Transformational Sourcing, Europe John Sheridan. The full show notes can be downloaded here.
2024-01-16
26 min
Gen AI Breakthrough
Dynamics of a Fit-for-Purpose Cloud Model - Oracle's Perspective
The final podcast in a five-part series on Oracle’s fit-for-purpose banking platform. This episode examines the critical aspects customers look for: implementation, adoption, and operation of the fit-for-purpose platform. It also details best practices that drive sustained success. With Oracle Vice President of Cloud Engineering Venu Mantha, Oracle Cloud CTO Yonas Yohannes, The Hackett Group Principal Joe Nathan, and The Hackett Group Manager Matt Williams.A complete list of show notes is available here for download.
2023-08-22
40 min
Gen AI Breakthrough
3M – Digital Transformation in Purchase-to-Pay
In 2022, 3M won a Digital Award from The Hackett Group for their digital transformation in purchase-to-pay. The Hackett Group Principal and Global Business Services Advisory Practice Leader Vin Kumar talks with 3M Global Services Director Marco Ortiz and Intelligent Automation Solutions Global Lead Ashish Shrivastava about how they have automated the procurement reconciliation process, and the role that technology has played.A complete list of show notes is available here for download.
2023-08-15
29 min
Gen AI Breakthrough
Oracle’s Cloud-Based Solutions for Banking and Financial Services – Helping Companies Respond to Changing Consumer Expectations
The Hackett Group Director Jay Ruffin discusses how Oracle’s fit-for-purpose cloud-based solutions for banking and financial services offer unique benefits to both banks and their customers. With Oracle Senior Director John Andrews, Oracle Cloud CTO Yonas Yohannes, and The Hackett Group Manager Matt Williams.A complete list of show notes is available here for download.
2023-02-14
31 min
Gen AI Breakthrough
Q2 Working Capital Update
The Hackett Group Director Shawn Townsend and Director Istvan Bodo discuss the Q2 2022 refresh of The Hackett Group’s working capital survey, looking at how companies performed in terms of payables, receivables, and inventory over the first half of 2022. A complete list of show notes is available here for download.
2022-10-11
19 min
Gen AI Breakthrough
MTN Group - The Hackett Group 2022 Digital Award Winner - Source-to-Purchase
The Hackett Group Principal Vin Kumar talks with MTN Group CPO Dirk Karl about the company’s digital transformation effort in procurement, which won the company a 2022 Digital Award from The Hackett Group.A complete list of show notes is available here for download.
2022-10-04
42 min
Gen AI Breakthrough
The Next Downturn Will Be Different: Here Is How to Respond
Rick Pastore, Senior Director, Technology Research Advisor and Michel Janssen, Chief Market Intelligence Officer discuss how companies can more effectively respond to the current downturn, including issues such as inflation and recession, geopolitical turmoil, and the shrinking labor supply.Show Notes:Welcome to The Hackett Group’s “Business Excelleration Podcast,” where week after week we hear from experts on how to avoid obstacles, manage detours and celebrate milestones on the journey to world-class performance. This episode, hosted by Gary Baker, Group Global Communications director at The Hackett Group, highlights an unprecedented threat in the wo...
2022-08-30
26 min
Gen AI Breakthrough
How Planning Technology Can Help Companies Achieve Their ESG Goals
Linda Copeland, an Associate Principal with The Hackett Group focusing on emerging opportunities for leveraging technology, discusses the increasing focus of companies on Environmental, Social, and Governance (ESG) issues, and how they can use technology to more effectively drive performance improvements.Show Notes:Welcome to The Hackett Group’s “Business Excelleration Podcast,” where week after week we hear from experts on how to avoid obstacles, manage detours and celebrate milestones on the journey to world-class performance. This episode, hosted by Gary Baker, Global Communications director at The Hackett Group, features Linda Copeland. Linda is an...
2022-08-23
15 min
Gen AI Breakthrough
Understanding Multi-Cloud
Principal and Technology Transformation Practice Leader Mike Spires talks with Principal and Technology Transformation Cloud Leader Mike Fuller and Senior Director and Digital Transformation Strategist Jay Ruffin about the rationales, benefits, and best practices for multi-cloud environments.Show Notes:Welcome to The Hackett Group’s “Business Excelleration Podcast,” where week after week we hear from experts on how to avoid obstacles, manage detours and celebrate milestones on the journey to world-class performance. Today’s episode is hosted by Mike Spires, who leads the Technology Transformation practice at The Hackett Group. He serves as the emce...
2022-08-16
23 min
Gen AI Breakthrough
Preparing for a Slowdown: How Finance and Procurement Can Partner for Success
Gilles Bonelli, The Hackett Group Associate Principal and Finance & EPM/BI Executive Advisory Practice Leader for Europe, and Nicolas Walden, a Senior Director, and our European Procurement Advisory Practice Leader, discuss the implications of the Ukraine/Russia conflict and other recent macro and geo-political events on both finance and procurement.Show Notes:Welcome to The Hackett Group’s “Business Excelleration Podcast,” where week after week we hear from experts on how to avoid obstacles, manage detours and celebrate milestones on the journey to world-class performance. In today’s episode, The Hackett Group’s Global Com...
2022-08-09
39 min
Gen AI Breakthrough
2022 Working Capital Survey
The Hackett Group Manager Damon Rottermond talks with Director Shawn Townsend and Director Istvan Bodo discuss findings from The Hackett Group’s 2022 Working Capital Survey.Show NotesWelcome to The Hackett Group’s “Business Excelleration Podcast,” where week after week we hear from experts on how to avoid obstacles, manage detours and celebrate milestones on the journey to world-class performance. Today’s episode is hosted by Damon Rottermond, finance transformation managing consultant at The Hackett Group. He is joined by István Bodó and Shawn Townsend, both directors in The Hackett Group Technology Transformati...
2022-08-02
22 min
Gen AI Breakthrough
2022 Digital World Class™ Finance
A discussion of our 2022 Digital World Class Finance research findings with Principal & Global Finance Advisory Leader Jim O’Connor and Shawn Fitzgerald, who is a Senior Research Director in our Finance Advisory Practice.Show NotesWelcome to The Hackett Group’s “Business Excelleration Podcast,” where week after week we hear from experts on how to avoid obstacles, manage detours and celebrate milestones on the journey to world-class performance. This final episode of the four-part series in Digital World Class research is hosted by Gary Baker, Group Global Communications director at The Hackett Group. His gues...
2022-07-26
24 min
Gen AI Breakthrough
2022 Digital World Class™ Procurement
The Hackett Group Global Communications Director Gary Baker talks with Principal, Procurement Advisory Kurt Albertson and Associate Principal, Procurement Advisory Mélani Flores about the findings from our 2022 Digital World Class Procurement research.Show NotesWelcome to The Hackett Group’s Business Excelleration Podcast, where week after week we hear from experts on how to avoid obstacles, manage detours and celebrate milestones on the journey to world-class performance. Today’s episode is hosted by The Hackett Group’s Communications Director Gary Baker, and features as guests two of The Hackett Group’s procurement experts: Principal...
2022-07-19
26 min
Gen AI Breakthrough
2022 Digital World Class™ Technology
Senior Director and Technology Research Advisor Rick Pastore and Principal and Technology Transformation Practice Leader Mike Spires discuss key findings from our 2022 Digital World Class Technology research.Show Notes: Welcome to The Hackett Group’s Business Excelleration Podcast, where week after week we hear from experts on how to avoid obstacles, manage detours and celebrate milestones on the journey to world-class performance. Today’s episode is hosted by Rick Pastore, senior director and tech research advisor for The Hackett Group. He is joined by Michael Spires, principal and leader of The Hackett Group Tech...
2022-07-12
23 min
Gen AI Breakthrough
2022 Digital World Class™ HR
North American HR Executive Advisory Practice Leader Franco Girimonte and Senior Research Director Anthony DiRomualdo discuss key findings from The Hackett Group’s latest Digital World Class HR research.Show Notes: Welcome to The Hackett Group's Business Excelleration Podcast, where week after week we hear from experts on how to avoid obstacles, manage detours and celebrate milestones on the journey to world-class performance. Today's episode is hosted by Franco Girimonte, North American HR Executive Advisory practice leader at The Hackett Group. He is joined by Tony DiRomualdo, senior research director. The discussion to...
2022-06-28
26 min
Gen AI Breakthrough
Moving Your Financial Close to the Cloud – From HFM to Oracle EPM FCC
The Hackett Group Solution Director Mark Eklund talks with Associate Principal and Consolidation Vertical Lead Brian Willson about the benefits of transitioning from Hyperion Financial Management to Oracle EPM FCC.Show Notes:Welcome to The Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. Today's episode is hosted by Mark Eklund, Solutions Director at The Hackett Group. He is joined today by Brian Willson Solution Architect and Lead in The Ha...
2022-06-21
20 min
Gen AI Breakthrough
GBS and Inflation
The Hackett Group Senior Director, GBS Advisory Penny Weller talks with Principal and Global GBS Advisory Practice Leader Martijn Geerling about the impact of inflation on global business services and shared services operations.Show Notes:Welcome to The Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. Today's episode is hosted by Penny Weller, Senior Director of Global Business Services at The Hackett Group. Her guest is Martijn Geerling, Global Pr...
2022-06-14
13 min
Gen AI Breakthrough
Increasing Diversity, Equity, Inclusion, and Belonging
Senior Director Anthony DiRomualdo talks with Associate Principal Arbin Smith, Associate Principal Dorothee El-Khoury about results from our recent research examining best practices around corporate efforts to increase diversity, equity, inclusion and belonging.Show Notes:Join us for this episode of The Hackett Group’s Business Excelleration Podcast, where we get to hear from experts on the top tips for avoiding obstacles, managing detours and celebrating milestones on the journey to world-class performance. Today’s episode is hosted by Tony DiRomualdo, senior research director with The Hackett Group’s HR Advisory program. His guests...
2022-06-07
21 min
Foundational Podcast
How Christians Can Begin Walking in Kingdom Authority
Being a disciple of Jesus Christ means we need to swim upstream. We don't swim with the world, but against the world. While we live in a 21st century world, we are citizens of a greater kingdom and higher authority. it is that kingdom that is the answer for mankind and mankind's ills. God has given us kingdom authority, but this power is not motivated by domination, intimidation, or control. It is not self-centered and tyrannical. This kingdom authority is benevolent and it's greatest expression is love, mercy, and grace. How...
2022-06-01
25 min
Foundational Podcast
How to Raise Up a Generation That Fears the Lord
Noah built an ark to save his family at a time when wickedness of human beings was extreme. The Bible says every imagination of their thought was only evil continually. They had become so corrupted and filled with wickedness that every waking moment was filled with thoughts of wickedness. Jesus spoke of that time and said that in the last days it would be as in the day of Noah. We are rapidly approaching that time, and we must build an ark for our family, not to isolate our family, but to insulate...
2022-05-25
34 min
Foundational Podcast
How to Stand Alone In a Corrupt Culture
Your present and present circumstances do not have to determine your future and your identity. Joseph was in prison under false charges. That could have easily become his future and his identity, but he refused to let that happen. Instead, he became 2nd only to Pharaoh in Egypt. It's a choice you make to stand up and stand alone in living a whole new life in Jesus Christ by a new identity that empowers you to stand against the cultural norms and stand for righteousness and holiness. We can do this because all...
2022-05-25
17 min
Gen AI Breakthrough
The True Business Value of Cloud Migration
The Hackett Group Senior Director and Global IT Advisory Practice Leader Chris Key talks with Tech Transformation Practice Principal Michael Fuller, Senior Director Jay Ruffin, and Tech Practice Principal Scott Holland about key findings from The Hackett Group’s recent Cloud Migration Study, the largest-ever study of its type.Show NotesWelcome to The Hackett Group’s Business Excelleration Podcast, where — week after week — we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. Today's episode is hosted by Chris Key, Global Advisory Practice...
2022-05-24
47 min
Gen AI Breakthrough
Make or Buy – Deciding if and When to Outsource
The Hackett Group Managing Director, Advisory, Europe Martijn Geerling talks with Sourcing Transformation Practice Leader, Europe Jill Stabler and GBS Transformation Practice Leader, Europe Hermann Waschefort about factors companies should consider when deciding whether to outsource or internally develop shared services or global business services operations.Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. Today's episode is hosted by Martijn Geerling, Managing Director and Adv...
2022-05-17
21 min
Gen AI Breakthrough
Finance Playbook: How to Manage and Mitigate Inflation
Senior Research Director Shawn Fitzgerald talks with Global GBS and Finance Advisory Practice Leader Jim O’Connor and Finance, EPM, and BI Advisory Practice Leader Gilles Bonelli about the many areas where corporate finance leaders can help their companies address inflationary pressures.Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. Today's episode is hosted by The Hackett Group’s Senior Research Director Shawn Fitzgerald, and it...
2022-05-11
26 min
Foundational Podcast
How to Possess the Land God Has Promised
God promised the Israelites that if they would meditate on His law day and night, they would prosper and have good success. God was going to lead them into a land inhabited by their enemies; but He would prove that He was the one and only God by driving their enemies out before their eyes. God has promised you a land, too. But we live in a culture saturated by philosophies that are at war with God's Word. Choosing to live obedient to every word of God sets us at odds not only with our...
2022-05-11
36 min
Foundational Podcast
How to Raise a Generation With Strong Convictions
There are a lot of people who have very strong beliefs, but it's not convenient to live by that belief, they will adjust it according to the situation or the people that they are around. They are called preferences: strongly held beliefs that may adjust when the situation requires it. This is okay when it comes to what you eat for dinner: You may prefer a steak dinner, but fast-food is more convenient right now. But when it comes to building a family we cannot afford to raise our children according to preferences. ...
2022-05-04
40 min
Gen AI Breakthrough
Procurement and Inflation – Input and Guidance
The Hackett Group Senior Procurement Advisor Nicolas Walden talked with Associate Principal Jonathan Fehring about the impact of inflation on procurement, and how procurement leaders can address it.Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where – week after week – we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. Today’s episode is hosted by Nic Walden, Senior Advisor at the Hackett Group. His guest is Jonathan Fehring, Associate Principal in Hackett’s Principal Advisory Practice.Up until last...
2022-05-03
28 min
Gen AI Breakthrough
Oracle’s CTO Discusses the Emergence of Fit-for-Purpose Digital Cloud Platforms in Banking (Part 2)
The Hackett Group Director Jay Ruffin Senior talks with Oracle Cloud CTO Yonas Yohannes and Oracle Vice President, Cloud Engineering Venu Mantha about how banks are accelerating their movement towards cloud-based digital solutions as a key element of their overall digital transformation efforts. Part 2.Show NotesWelcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. This episode of the podcast is hosted by Hackett Group Director Jay Ru...
2022-04-27
43 min
Foundational Podcast
Your Upper Room is Your Home of Intercession
Daniel was able to advance and see God's blessing in his life, even in a pagan culture because he had an upper room and went to that room three times a day. His upper room relationship with God made it possible for God to work on his behalf. Even in the fact of persecution and rejection, he refused to pull back from his upper room; and because of that he continued to see great blessing. We may be wondering why God isn't moving or intervening on our behalf, and sometimes it's because we have the...
2022-04-27
35 min
Foundational Podcast
How to Build an Ark of Protection With the Right Materials
If we are going to build an ark of safety for the family, we need to hold the principles of God's Word and live by them. It needs to be able to withstand the heavy seas of life and the storms that are certainly going to come against the family. We need to build it of substance to be able to withstand the most severe storms that life can throw at it. And there's only one product to build it from. If you're concerned about what we're seeing in our culture today: The...
2022-04-20
41 min
Gen AI Breakthrough
Oracle’s CTO Discusses the Emergence of Fit-for-Purpose Digital Cloud Platforms in Banking
The Hackett Group Director Jay Ruffin Senior talks with Oracle Cloud CTO Yonas Yohannes and Hackett Consultant Matt Williams about how the pandemic has accelerated the movement of banks towards cloud-based digital solutions as a key element of their overall digital transformation efforts. Show Notes:Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. This episode of the podcast is hosted Hackett Group Director Jay Ruffin and fea...
2022-04-19
27 min
Foundational Podcast
How to Have a Relationship With Jesus, not Just Religion
Being a disciples of the Lord Jesus Christ is all about relationship. He wants fellowship with you. He has prepared the way and made it possible to fellowship with you. Being a disciple of Jesus is not about religion. In too many churches today - even Pentecostal circles - its become about religion. We go to church, we sing some songs, we share some scripture, and we go home. We rarely read the Bible, spend time praying, and authentically fellowship with Jesus through the week. We only do this on Sunday morning because...
2022-04-13
29 min
Foundational Podcast
How to Build an Ark of Protection for Your Family
During the time of Noah, every imagination of men's hearts was only evil continually. Do you ever wonder if there are a lot of people like that today? I don't get what Hollywood is putting out in their entertainment today. I can't imagine thinking on that level of evil and being able to portray it. What are they thinking? Why do we feel like we need to create children's cartoons with that kind of language and debauchery? Why do we need to have cartoons with bodily noises? Because we're reaching the condition as...
2022-04-06
43 min
Gen AI Breakthrough
Takeda Pharmaceuticals – Reimagining Global Business Services
The Hackett Group Senior Director Philip King talks with Sanjay Patel, SVP and Global Head of Takeda Business Solutions about how Takeda has embarked on a digital transformation program designed to reimagine its global business services function to make it truly cross-functional, improving efficiency and strategic alignment. Takeda was named a finalist in The Hackett Group’s 2021 Digital Awards for its CFOinUrPocket AI-driven global finance dashboard.Show Notes:When Sanjay joined Takeda in 2019, he decided to change the name from “Takeda Business Services” to “Takeda Business Solutions.” During the timeframe in which he joined, Ta...
2022-04-05
27 min
Foundational Podcast
How to Live Victorious Over Sin
It says in Romans 8:11, "But if that same Spirit..." When you ask Jesus to forgive you of your sin and come live in your heart and life, Jesus puts the holy Spirit in you. The Scripture says it is the washing of regeneration and renewing of the Holy Spirit that then makes you a whole new creation. You receive a whole new identity, free from a life of sin and free to live in newness of life in Jesus Christ. This is the foundation of the concept that releases you to live as...
2022-03-30
39 min
Gen AI Breakthrough
Digital Transformation: Tales from the Front Line
The Hackett Group Principal David Ketchin talks with Principal Paul Morrison and Senior Director Hermann Waschefort about critical success factors for how companies can drive real benefits and improved performance through their digital transformation efforts.Show Notes:Welcome to the Hackett Group’s Business Excelleration Podcast, where – week after week – we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. This episode of the podcast is hosted by The Hackett Group’s Managing Director of Europe David Ketchin. His guests today are Paul Morrison...
2022-03-29
20 min
Foundational Podcast
4 Ways to Experience God's Multiplied Blessings in Your Life
Grace is not only something that we receive abundantly from God, but Scripture illustrates for us how we are to give that grace to others with equal generosity. But not only does grace flow from God through us to others, but then it flows back to God in thanksgiving; and your thankfulness is grace back to God. It is generosity - we're generous to others because God has been so generous to us. But this I say: He who sows sparingly will also reap sparingly, and he who sows bountifully will also reap bountifully. So...
2022-03-23
40 min
Gen AI Breakthrough
The New Normal in IT
The Hackett Group Senior Research Director Rick Pastore talks with American Kidney Fund CIO Gregory Smith about his new book “The New Normal in IT: How the Global Pandemic Changed IT Forever”.Show Notes: To begin, Rick asks Gregory to share his motivation behind writing his most recent book. Initially, he had written about the topic of the pandemic’s impact on companies. His wife recommended he expand on the idea of the article and write a book. As an academic and intellectual, Gregory believes in continual learning and chafing knowledge. He feels it is h...
2022-03-22
40 min
Foundational Podcast
How to Walk in Christian Freedom
Every person experiences temptation. Scripture tells us that there is no one righteous and that all have sinned. But God did an amazing thing, He came to earth in human form. Jesus Christ was 100% God and 100% man. He made it possible for us to live victoriously and be free from the power of sin. But how do we live and walk in that freedom every day? That is what I talk about in today's podcast. ************************************* 📕 Grab my newest book Willing: Doing Whatever It Takes: https://amzn.to/32jQE...
2022-03-16
24 min
Gen AI Breakthrough
Supply Chain - Insights from The Hackett Group’s 2022 Key Issues Study
The Hackett Group Principal Robert Derocher talks with Associate Principal Joshua Nelson and Associate Principal Erin Blair discussed key findings from The Hackett Group’s 2022 Supply Chain Key Issues research, which details the priorities and challenges for supply chain organizations.Show Notes:To begin, Erin identifies the biggest issues we saw in 2022. Given the supply chain disruption because of the pandemic, she finds it unsurprising that the top three issues related to managing these disruptions. The number one key issue was reducing supply risk, the second was enhancing product availability and finally improving su...
2022-03-15
24 min
Foundational Podcast
God Calls Disciples to Make a Difference in the World - Rebroadcast
As Jesus disciples, we not only pattern our life after Him, but we also do the same works He did because God wants disciples to make a difference in this world. Have you noticed that when Jesus chose His disciples, He didn't go to the Sanhedrin? He didn't choose His disciples among the Pharisees or the Sadducees? This was one of the reasons they were so angry with Him. He had gathered around Himself ordinary people and sent them out with the power to do what He did. Ordinary people doing extraordinary things.
2022-03-09
39 min
Gen AI Breakthrough
Finance – Insights from The Hackett Group’s 2022 Key Issues Study
The Hackett Group European Practice Leader David Ketchin talks with Global Advisory Practice Leader Tom Willman about key findings from our 2022 Finance Key Issues Research, which outlines changing trends, priorities, and challenges facing the finance function.Show Notes:Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. Today's episode is hosted by David Ketchin, who leads the Hackett Group in Europe, and his guest for the discussion is th...
2022-03-08
29 min
Foundational Podcast
How to Start Living the Blessed Life - Rebroadcast
If we want to live the blessed life, we must learn to live God's dream God's way. Many men of God throughout Scripture had dreams. Dreams given to them by God. God has a dream for your life, too; but the enemy is always trying to steal it. Jesus said, "The thief does not come except to steal, and to kill, and to destroy. I have come that they may have life, and that they may have it more abundantly." John 10:10 He wants you to fulfill that dream. But the only...
2022-03-02
34 min
Foundational Podcast
Are You Living the Blessed Life?
Last week we looked at John 14:12: "Most assuredly, I say to you, he who believes in Me, the works that I do he will do also; and greater works than these he will do, because I go to My Father." He did not say "The apostles will do the works that I do" or "The evangelist will do the works that I do" or even "The pastors will do the works that I do". He said, "He who believes in Me...." Walking in this level of signs and wonders isn't so that we can get...
2022-02-23
37 min
Gen AI Breakthrough
Procurement – Insights from The Hackett Group’s 2022 Key Issues Study
The Hackett Group Senior Manager Vicky Kavan talks with Principal Chris Sawchuk and Principal Timothy Yoo about key findings from our 2022 Procurement Key Issues Research, which outlines changing trends, priorities, and challenges facing the procurement function.Show Notes: The Hackett Group runs a key issues study annually to identify the impact of changing trends and guide research for the following year. One of the strongest themes to come from this year's study was the importance of procurement issues. Supply Risk moved up to the number one spot ahead of cost production. Chris explains that...
2022-02-22
26 min
Foundational Podcast
How to Live in a New Anointing
There is a verse in the New Testament that is very challenging for us today. "Most assuredly, I say to you, he who believes in Me, the works that I do he will do also; and greater works than these he will do, because I go to My Father." John 14:12 Jesus is giving to us a deep, theological principle about His disciples, those who believe in Him. He is saying is that those who truly believe in Him should be doing the same works He did, and even greater works than He did. Th...
2022-02-16
29 min
Gen AI Breakthrough
Information Technology – Insights from The Hackett Group’s 2022 Key Issues Study
Senior Director Chris Key talks with Principal Michael Spires about key findings from The Hackett Group’s 2022 Technology Key Issues research, which identifies priorities and potential challenges for technology organizations.Show Notes:Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. This episode of the podcast is hosted by The Hackett Group’s Senior Director Chris Key. His guest today is Mike Spires, Principal at the Hackett Group...
2022-02-15
30 min
Foundational Podcast
How to Live Like a Royal Child of God
When we were born again, Almighty God takes out of the kingdom of darkness and brings us into the kingdom of His dear Son. We were adopted into the family of the King of kings and Lord of lords. And to give you the assurance that indeed you are a member of that family and therefore an heir and joint-heir of Jesus Christ, and the kingdom of Almighty God, He gave us the Holy Spirit to live inside of us as the seal of that covenant. You are now a covenant son and daughter of...
2022-02-09
38 min
Gen AI Breakthrough
Human Resources – Insights from The Hackett Group’s 2022 Key Issues Study
The Hackett Group Senior Research Director Anthony DiRomualdo talked with European HR Practice Leader Dorothee El-Khoury about key findings from The Hackett Group’s 2022 Human Resources Key Issues Research. The research covers top priorities and challenge areas for HR in 2022, including the ongoing pandemic, the great resignation, the challenge of retaining and attracting workers, the shift to remote/hybrid work, creating a more diverse and inclusive workforce, and more.Show Notes:Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoi...
2022-02-08
14 min
Gen AI Breakthrough
Global Business Services – Insights from The Hackett Group’s 2022 Key Issues Study
The Hackett Group Vice President of Research Erik Dorr talks with Global GBS Practice Leader Martijn Geerling and Senior Director Hermann Waschefort about key findings from The Hackett Group’s 2022 Global Business Services Key Issues Research. The research tracks GBS goals, critical development areas, and digital transformation priorities, and offers GBS executives guidance on where to focus their efforts.Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where – week after week – we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performa...
2022-02-01
19 min
Foundational Podcast
How to Stop Living in Victimization
Jesus said, "These things I have spoken to you, that in Me you may have peace. In the world you will have tribulation; but be of good cheer, I have overcome the world." John 16:33 God wants to take those painful experiences and make them stepping stones to the blessed life and victorious living. We live in a world where there is great brokenness, and the powers of darkness like to seize these moments. They do this to convince you that you are a victim in order to build a stronghold in you of...
2022-01-26
37 min
Gen AI Breakthrough
Vodafone – A Blockchain Price Manager Helps Revolutionize Procurement
The Hackett Group European Procurement Advisory Practice Leader Mélani Flores talks with Vodafone Global Head of SCM Development, Operations & Digital Reinhard Plaza-Bartsch about their Vodafone Blockchain Price Manager, which was the winner in the Source-to-Purchase category in The Hackett Group’s 2021 Digital Awards.Show Notes: Welcome to the Hackett Group’s Business Excelleration Podcast, where - week after week - we hear from experts on how to avoid obstacles, manage detours, and celebrate milestones on the journey to world-class performance. This episode of the podcast is hosted by the Hackett Group European Procu...
2022-01-25
23 min