Shows
The Progress ReportWhy implementing a design approach beats whack-a-mole solutioning, every timeCompanies can get caught in a loop of fast fixes and just-in-time problem-solving. The approach can help keep the lights on, but when leaders need to solve their most complex business challenges, it falls short. Advocates for a human-centered design espouse an intentional and structured approach to problem-solving that puts people squarely at the center of decision-making. McKinsey has found that companies investing in experience design have been shown to increase their revenue and shareholder returns at twice the rate of competitors — and board rooms are listening. Designers' unique approach gets to the heart of the problem and...2023-07-0524 minThe Progress ReportIntroducing The Progress ReportIn business, progress demands continuous transformation. The velocity of innovation is increasing, and nearly everything in today's environment is digital first. How do you know if you're making the right kind of progress to overcome increasing IT complexity, costs and vulnerability?Welcome to The Progress Report, a podcast brought to you by Kyndryl, your partner for continuous innovation. Join our Chief Design Officer, Sarah B. Nelson, and Global Leader of Kyndryl Vital, Tom Rourke, as they sit down with innovators, thought leaders, problem solvers, technologists, and business leaders to explore how you can keep your finger on...2023-06-2101 min