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Showing episodes and shows of
Therese Fessenden
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NN/g UX Podcast
50. Responsible AI Use for Research Analysis (feat. Alexander Knoll, Co-Founder of Condens.io)
AI can do more than it’s ever done… but there’s a lot of unfounded hype, especially when it comes to user research. When should you delegate tasks to AI? And when should you insist on keeping the human in the loop? In this episode, Therese Fessenden sits down with Alexander Knoll, co-founder of Condens, to discuss the strengths and limitations of AI tools for research, and the evolving role of the user researcher.About Alexander & Condens: LinkedIn | Condens.ioResearch Repository Guide: https://condens.io/guides/research-repository-guide/On-Demand Recording of Condens Event...
2025-05-23
41 min
NN/g UX Podcast
44. AI & UX Research (feat. Savina Hawkins & Caleb Sponheim)
To explore how is AI shaping UX research and analysis, host Therese Fessenden shares two interviews on the topic; one with Savina Hawkins, Co-founder of Altis, and one with Caleb Sponheim, UX Specialist at NN/g. In this episode we explore the opportunities AI presents for enhancing productivity and innovation in UX work, alongside the risks and challenges it brings. Savina & Caleb offer practical advice on how UX professionals can leverage AI tools effectively and remain competitive in their field. Learn more about Altis Learn more about Caleb Sponheim, PhD Get trained on using AI for UX work: Practical...
2024-11-26
39 min
Coach Mikki and Friends
Navigating Love, Health, and Dual Kidney Transplants - Blake Fessenden - S4E9
When love and medicine intertwine, the result is nothing short of a miraculous tapestry woven by the hands of a devoted family. Today, we welcome back Blake, alongside his heroic parents Scott and Karen, and his supportive wife Terese, as we traverse their incredible journey through not one but two kidney transplants. As a child, Blake's health challenges were met with an immeasurable gift from his mother—a gift that years later his father would match. Their tale is a profound chronicle of sacrifice, hope, and the advancements in medical technology that have turned the tide in organ transplantation.
2024-03-05
52 min
Awkward Silences
#87 - User Interviews 201: Leveling Up Your Interviews with Therese Fessenden of NN/g
You’ve mastered the basics, but now it’s time to take your interviews to the next level. This week, we chatted with Therese Fessenden, Senior User Experience Specialist at NN/g about how to get even better at interviewing. She talked about how to master the basics, hone your skills, and become an A+ interviewer.Highlights[3:40] You can get more out of your interviews by going in with a solid plan.[9:44] Mastering probing questions.[20:36] Common mistakes people make when they get comfortable doing research, like oversharing.[29:19] Staying objective as you get further into the rese...
2022-02-15
41 min
NN/g UX Podcast
13. Special Edition: What's the "UX hill" you would die on?
To kick off Season 2, we're releasing a special edition episode, inspired by a tweet posted by @AllisonGrayce in Feb 2021, where she asks followers, "what's a #ux hill you regularly die on?" Host Therese Fessenden asks both NN/g team members and members of the UXC and UXMC community what issues, topics, and principles they fiercely stand by, and shares their answers. Guests and submissions featured in the episode (in order): Chris Callaghan (UXMC) - UX and Optimisation Director (Manchester, UK) Twitter: @CallaghanDesign Kara Pernice - Sr. VP at Nielsen Norman Group ...
2021-10-08
16 min
NN/g UX Podcast
10. On Delight, Emotion, and UX - Flipping the Script with UX Specialists Therese Fessenden & Rachel Krause
To celebrate our first podcast milestone, we flipped the script. NN/g UX Specialist Rachel Krause guest-hosts this episode, and interviews host Therese Fessenden about the concept of "delight" in user experience: what it is, why the pursuit of delight can often be a short-sighted and misunderstood endeavor, and how a more holistic approach to interpreting and anticipating user needs can more reliably lead to an experience that delights beyond a single interaction. Read more about the hosts: Therese Fessenden's Articles & Videos (NN/g bio) Rachel Krause's Articles & Videos (NN/g bio) Free resources cited in...
2021-05-07
29 min
NN/g UX Podcast
9. You Are Not the User: How the the False Consensus Effect Can Lead Good Design Astray (feat. Alita Joyce, UX Specialist at NN/g)
Does having more experience in the UX industry enable you to make better design decisions by intuition? Does user research ever become a waste of time if some research already exists in academic papers? The answer, it seems, is not that simple. In this episode, UX Specialists Alita Joyce and Therese Fessenden discuss why, after all these years doing independent user research, you should still test your interfaces and research with your own customers. Read more: Alita Joyce's Articles & Videos (NN/g bio) Free resources cited in this episode: Viral video (by @tired_actor) "...
2021-04-02
29 min
NN/g UX Podcast
2. Empathy, Adaptability, and Design (feat. Sarah Gibbons, Chief Designer at NN/g)
Sarah Gibbons & Therese Fessenden discuss empathy and adaptability as critical design skills (perhaps now more than ever) and share thoughts on how design plays a bigger role than meets the eye. Resources cited in this episode: NN/g Instagram: @nngux Service Blueprinting (full-day course) Design Thinking is Like Cooking (2 min video) UX Roadmaps (full-day course) UX Roadmaps: Definition and Components (free article) Sarah's NN/g Articles and Videos (bio page) Also related: Brené on Comparative Suffering, the 50/50 Myth, and Settling the Ball (Unlocking Us with Brené Brown podcast episode)
2020-09-04
30 min
NN/g UX Podcast
1. What is UX, anyway? (feat. Dr. Jakob Nielsen, the usability guru)
Nielsen Norman Group is celebrating its 22nd anniversary by launching our very own NN/g UX Podcast. Join host Therese Fessenden as she interviews NN/g co-founder Dr. Jakob Nielsen on the most important questions about our industry: What really is "user experience," anyway? And what is the state of UX now, compared to when NN/g started 22 years ago? Resources Cited in this Episode: The Definition of User Experience (article) WAP Mobile Phones Field Study Findings (article) Describing UX to Family and Friends (3-min video) Usability 101: Introduction to Usability (article) User Experience vs. Customer Experience (a...
2020-08-10
16 min
Escuchando Peliculas
Southbound (2015) #Terror #Thriller #peliculas #audesc #podcast
País Estados Unidos Dirección Roxanne Benjamin, David Bruckner, Patrick Horvath, Radio Silence Guion Roxanne Benjamin, Matt Bettinelli-Olpin, David Bruckner, Susan Burke, Dallas Richard Hallam, Patrick Horvath Música The Gifted Fotografía Tarin Anderson, Tyler Gillett, Alexandre Naufel, Andrew Shulkind Reparto Kate Beahan, Matt Bettinelli-Olpin, Susan Burke, Zoe Cooper, Gerald Downey, Karla Droege, Larry Fessenden, Dana Gould, Hassie Harrison, Davey Johnson, Nathalie Love, Hannah Marks, Chad Villella, Kristina Pesic, Fabianne Therese, Anessa Ramsey, Mather Zickel, Justin Welborn, David Yow, Karina Fontes Sinopsis De los creadores de una de las más populares compilaciones de terror, la antología "V/H/S"...
2020-05-03
1h 25