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MindSetMindSetScent, Memory, and Consumer Behavior: Unraveling the Lobster's Tale with Andrew Livermore #96 On this episode of HCD's Mindset, we discuss the fascinating world of consumer research with Andrew Livermore. With over 20 years of experience in the FMCG/CPG industry, Andrew has led groundbreaking work in sensory, market, and product research for global giants such as Avon, Kellogg, IFF, and Altria.  In our conversation, Andrew shares insights from his diverse career journey, spanning from academia to industry. We explore how his background in psychology, behavioral sciences, and the neuro basis of memory and emotions has shaped his approach to understanding consumer needs and developing innovative products.  Jo...2024-05-2031 minMindSetMindSetMindful Bites: Uniting Neuroscience & Food Science for Flavorful Discoveries with Alex Woo #93Tune in to the latest episode of HCD's Mindset podcast as we sit down with Alex Woo, the visionary founder and CEO of W2O, a flavor technology firm at the forefront of the food industry. With over fifteen years of experience, Alex specializes in leveraging contemporary taste and smell neuroscience to create Better Food through clean label plant-based ingredients. Join us as we explore Alex's innovative approach to new product development, including salt and sugar reduction and enhancing multisensory eating experiences. Don't miss this enlightening conversation packed with insights that will transform the way you think...2024-04-0831 minMindSetMindSetDeciphering Qualitative Research with Tom Rich – From Ulysses to AI #92 Join us on HCD's Mindset podcast for a captivating conversation with Tom Rich, a distinguished figure in the field of qualitative research. With over two decades of experience and a background in brand management, Tom offers invaluable insights into the intricate world of consumer behavior and market research. Discover how Tom's innovative approach blends creativity, strategy, and pragmatism to uncover the hidden truths behind consumer preferences. Don't miss this enlightening episode filled with practical wisdom and thought-provoking perspectives. Tune in now!  https://www.linkedin.com/in/thomasmrich/   https://thomasmrich.com/    #QualitativeResearch #Market...2024-03-2531 minMindSetMindSetDesigning Minds: Unveiling the Behavioral Science Behind Brand Transformation with Van Rais #91 In this episode of HCD's Mindset, host Michelle Niedziela sits down with Van Rais, a leading figure in business and brand transformation. With a background in industrial and brand design, Van has worked with major organizations such as GE Healthcare and Starbucks, shaping their visual identities and strategies. Join us as we delve into the fascinating intersection of behavioral science and design, exploring how Van's innovative approaches have reshaped industries and consumer behaviors. Don't miss this insightful conversation filled with practical insights and thought-provoking perspectives. Tune in now!  https://www.linkedin.com/in/vanrais/  ...2024-03-1131 minMindSetMindSetUnraveling the Scented Tapestry: Multi-Sensory Consumer Experiences with Tessa Moxley Episode #90Join us for an insightful journey into the world of multi-sensory consumer experiences with Tessa Moxley, a distinguished sensory and consumer research scientist who has made significant contributions at Reckitt and Dyson.  In this podcast episode, Tessa shares her expertise in innovation and her unique approach to measuring the impact of fragrance on consumer behavior. With a background in mechanical engineering and a passion for blending creativity with technical science, Tessa offers valuable insights into the complex relationship between scent and our everyday lives.  Don't miss out on this enlightening conversation as we uncover the se...2024-02-2647 mingguttalksgguttalksGGUTTALKS: Being a Designer, Money Under The Table, Questioning the Norm, Following Love, Sense of Adventure, Saying Yes, Nurturing Young Innovators with Gerry Scullion, Host @ This is HCD podcast and @ Makers and DoersGerry Scullion is a design professional with 21 years of experience in designing, training and coaching. He is the Founder of "This is HCD," a global human-centered design podcast on Spotify and a community builder. He is now endeavoring with education for kids.Disclaimer: Views and opinions are his own.This is episode [in full] is the complete conversation of episodes #134 to #141 of this season. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ggutt.substack.com2023-10-251h 06Bringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionHeather Hansen ‘Unmuted: Breaking Language Barriers and Redefining Communication in Organizations’Hello and welcome to another episode of This is HCD. I'm delighted to have you with me for another cracking episode this time with Heather Hansen.. author of the book Unmuted a fantastic book for anyone practicing their craft in organisations who strive to improve comprehension, understanding and better and more effective use of language.As many of you will probably know, my name is Gerry Scullion and I'm a service designer based in Ireland. I offer service design training, user experience design training and also my Visualisation Methods for Change Makers course on my website and...2023-07-2039 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionSarah Clearwater ‘The Intersection of Design and Leadership: Navigating the Journey’Today on the show I speak with Sarah Clearwater about a Design Leadership white paper that she instigated and curated, speaking to many people across various organisations. Sarah's based in New Zealand, and I drill deeper into the background of the paper.Website: https://www.sarahclearwater.com/LinkedIn: https://www.linkedin.com/in/sarahclearwater/?originalSubdomain=nzThis is HCD LinksCoaching and Mentoringhttps://www.thisishcd.com/coaching-mentoring-for-innovators-change-makersVideo CoursesService Design : https://www.thisishcd.com...2023-07-1152 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionNeil Theise ‘Navigating Complexity'Earlier this year, I read an article by one of my heroes, The Edge of U2 in The Guardian. The first item in his list of culture highlights, was the book of todays podcast guest, Neil Theise. Like me, The Edge managed to get an early copy of the book from Neil’s awesome publicist in New York, Nicole Dewey and he too joined the fan club for Notes on Complexity.I have become captivated about many of the leading authors on complexity, and was thrilled when Neil agreed to record with me, his first from within th...2023-06-081h 05Bringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionJustyna Turek ‘A fresh perspective:The Role of Human-Centered Design in Sustainability’In this conversation I caught up Justyna Turek, founder of many businesses and based in Sweden. Justyna works most often with Next Agents and Change Pilots in Poland. We speak about the work that they have been focussed on for over a decade, sustainability and design. I wanted to explore how they got into it, as I know there are many people that I coach who are interested in this space, but maybe feel unsure on how to work more in this space. We all know the crisis that we face globally with global warming, so aligning to Earth...2023-05-2534 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionZoë Rose ‘Design Through Time: Unraveling the Evolution of Methodologies and Frameworks’In this conversation I caught up with Zoe Rose, of Great Question in Australia. We spoke about the background and history of design methods, as far back as 1950. Zoe has a wealth of information on this topic, and proves to be a really fun and enjoyable exploration back in time…Links https://www.linkedin.com/in/zoerose/ http://greatquestion.com.au/ This is HCD LinksCoaching and Mentoringhttps://www.thisishcd.com/coaching-mentoring-for-innovators-change-makersVideo CoursesService Design : https://www.thisishcd.com/co...2023-05-1843 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionFrank Müeller ‘Revolutionising Work Spaces with Playmobil Pro: the Ultimate Tool for Creativity and Collaboration’ In this conversation I caught up Frank Mueller, of Playmobil Pro. Frank is Managing Director of GBI Global Business Innovation in Munich. We speak the incredible kit that I recently bought for the new Makers & Doers School that I have launched, which is a design school for children aged 6-12. We speak about how Playmobil works in the professional organisational capacity to help unlock conversations and visualise complexity.Watch this episode: https://www.youtube.com/watch?v=1Y13zvuo-JsThis is HCD LinksCoaching and Mentoringhttps://www.t...2023-05-1139 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry Scullion‘Designing Second Chances: Breaking the Cycle’In this conversation I caught up Emily Hamilton, Senior Strategic Designer at Paper Giant in Australia. We speak about a project that Emily worked on recently that was related to recidivism and working with people who recently left a Justice facility. We speak about the project in detail, the methods used and outcomes achieved. Emily’s awesome, I know you will love this conversation.Learn more: https://www.papergiant.net/workConnect with Emily: https://www.linkedin.com/in/emily-hamilton-7a669094/?originalSubdomain=auThis is HCD LinksCoaching and Mentoring...2023-05-0336 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionScott Jenson ‘Part 2 of 2: Open Source Design Movement: How Designers can help change the game’In this conversation I caught up with the second part to my conversation with Scott Jenson to explore how Designer can actively get more involved with the free and open source software movement. We speak more about why this is of such an interest to Scott, and he gives his awesome advice to others on how they can get involved.Listen to Episode 1: Listen to Scott Jenson 'From Apple, Symbian to Google - Exploring the World of Free and Open Source Software (FOSS)'Links from this episode; Open Source Job Postings Job Postings Youtube F...2023-04-2731 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionDarjan Hil ‘The Art of Visualising Complexity'A number of months ago, I was researching for my keynote in Scotland in June this year, and I stumbled across the work of Superdot studio in Switzerland. I was blown away by all the amazing work that they had done and was thrilled to see that they were in the process of publishing their book, Visualising Complexity - A Modular Information Handbook. I purchased it and from the moment it arrived on my desk, it has not been too far away. I show it to people on Zoom calls and any of the trainings that I have been...2023-04-2543 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionThe Rise of the Autonomous Bus: A Look into the Future of TransitIn this episode I speak with Steven Russell, a service designer and now Innovation Manager at Stagecoach bus in the UK. We chat about autonomous buses - a project that Steven has been working on for quite some time. Now, no longer in the realms of movies like Back to the Future 2, it’s not too far away. How far I hear you ask? Well at some point this year, Edinburgh will hopefully become one of the first cities in the world to start rolling the service out in a R and D capacity.We chat about al...2023-04-2039 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry Scullion'The Broken Promise of Design Academia: A Call to Action'Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.In this episode I chat with Dee Seaver from Philips about the role of the Service Design function within organisations and the interconnectedness towards how academia prepares designers towards either agency or in-house practice. It may seem like a small nuance, but it’s a really interesting conversation to have and reflect.It’s a good episode and...2023-04-1848 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry Scullion'Creating Immersive Experiences with Spatial Computing'In this episode I caught up with Oliver Weidlich, of Contxtu.al Sydney, formerly known as Mobile Experience.I’ve met Oliver several times over the years whilst living in Sydney, always in passing, and never in detail, but was always hugely impressed when I saw him speak about Design, and here is no different.We focus our conversation on spatial computing, and get straight into the nitty gritty of what this is, and how it will radically change how we design services and experiences. We chat about the complexity of data ownership, and build on...2023-03-2846 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionCharlotte Fountaine ‘Service Designing a stigma-free and relevant mental health support to empower the LGBTQIA+ community to lead happier, healthier lives’In this episode I caught up with Charlotte Fontaine, an incredible service designer in the UK.We speak about Kalda, a service that has really opened my eyes through my own naivety and in exposure to the needs of people within the LGBTQIA+ community.We chat about the nuances that persist for people from within the community to access therapy, and how Kalda offers a community led service that includes connecting people to therapists who can better relate to the needs from within the LGBTQIA+ community.I was quite nervous speaking about this...2023-03-1450 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry Scullion‘Improving Access to Justice at the Supreme Court’In this episode I caught up with Roya Azadi, strategic director at Paper Giant, a design consultancy based in Melbourne, Australia.I follow a few places on my personal social accounts and really respect the work that the folks at Paper Giant do, and was really excited when I saw a project that they did with the Supreme Court in Victoria around accessing Justice. We chat about the project is detail, how Roya and the fellow team members built trust, worked alongside other consultancies, remained focussed on the analogue, and also what Roya brought to the project...2023-03-0954 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionBronwyn Van Der Merwe ‘Exploring and Scaling Design Culture internationally at Fjord and now Culture Amp’In this episode I caught up with Bronwyn Van Der Merwe, VP of Design at Culture Amp.We speak about Design Culture and tap into Bronwyn’s absolutely incredible background and personal experience that saw Bronwyn spearhead the evolution of Fjord in APAC regions.What were the key things that Bronwyn did to ensure the scalability of a design culture at Fjord in Australia, and also when it scaled into Asian regions like Singapore and Japan. How did they balance the local culture in each region and touch on how this was handled as the me...2023-03-0738 minMindSetMindSet🍔 🐟 Sustainable shifts to eating: What motivates dietary changes? | Featuring Alissa Nolden PhD | MindSet Episode #76🍔🐟 Impossible Whopper, plant-based options, and farmed fishing are all discussed during this fascinating episode of HCD’s MindSet podcast! Alissa Nolden sheds light on how what we eat impacts our global environment by explaining the nuances and barriers involved in adopting plant-based diets.    ♻️ Discussing what drives eating behaviors and consumer motivation, along with brainstorming fundamental research that is yet to be explored, led to a thought-provoking episode about sustainability!  What small changes can we make to have a big impact? Is imitation meat actually helping the environment? Is plastic worse than meat?   Meet our guest! Alissa Nol...2023-03-0638 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionMelis Senova ‘Exploring what we mean by Design Character’Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.In this episode I speak with Melis Senova author of This Human and soon to be published book, Design Character. On Meliss' website they say “I help leaders find a deeper source to fuel their potential for leading others to have great impact in the world.” And we speak openly about Melis’s own journey of self-discovery and journey that h...2023-02-2850 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionHinrich von Haaren ‘Diving deep into Content Transformation’In this episode I speak Hinrich von Haaren, Co-Founder of Content Design Academy at Content Design London and now author of Content Transformation - a fantastic book that no doubt will find its way into the hands of the UX and ServiceDesign community over the coming months. It’s an awesome book and read and we chat about this exclusively in this episode. The book sets out to enable a content alpha to occur in businesses, how to go about this, including setting it up and all the way through to measurement. Hinrich is awesome and kn...2023-02-2332 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionBen Reason ‘The Velocities of Change with Founder of LiveWork’In this episode I speak with Ben Reason, Founding Partner of Live|Work in the UK. Ben has co-authored Service Design from Insight to Implementation and Service Design for Business: A Practical Guide to Optimizing the Customer Experience released in 2016. In this conversation we chat about a few things, but mainly around Ben’s own journey through Design, starting out in Liverpool in the mid-90’s and his entry into the world of Service Design later that decade.We chat about the work Live|Work do and also a new framework titled Three Velocities of Change - what...2023-02-2153 minGetting started in DesignGetting started in DesignAndrew Francomb 'Diving deeper into the transitionary period between university and work and it’s direct impact on mental health'In this episode I chat with Andrew Francomb from the UK about their experience graduating from Lancaster University, and their experience of landing their first job. We chat about the impacts on Andrew’s mental health during this period of his life, and also how Lancaster help support their graduating students help find their feet.-https://www.linkedin.com/in/andrew-francomb-11a8a197Other useful links• Become a Patron of This is HCD /https://www.thisishcd.com/become-a-patron• Sign up to This is HCD Newsletter /https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd•...2023-02-1636 minGetting started in DesignGetting started in DesignJohn Foley 'Creating a business case to be hired'In this episode I chat with John Foley, a service designer based in London working with Livework Studio. We chat about what the experience was like leaving University, working as a design researcher - and how John made his own luck. We chat about portfolios and also the interview process for Livework. It’s a good one - lets get into it.https://www.linkedin.com/in/designjfoley/https://www.liveworkstudio.comOther useful links• Become a Patron of This is HCD /https://www.thisishcd.com/become-a-patron• Sign up to Thi...2023-02-1434 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry Scullion'The evolution of Design at IBM plus the Future of Design education'I caught up with Karel Vredenburg, Karel is currently IBM Global Vice President, Client Insights and Research and responsible for leading the company’s global team of researchers and the insights they provide to product, services, and executive teams.Karel joined IBM in 1988 after having done graduate studies, research, and teaching at the University of Toronto. He introduced User-Centered Design at IBM in 1993 and assumed a company-wide role in 1995 leading IBM's community of designers, leading the development of design methods, languages, and technologies, and leading the design of the commercialization of the IBM Watson. In 2013, Karel help fo...2023-01-1646 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry Scullion'Is it time to refresh, repair or retire your personas?'I caught up with Jo Szczepanska - a phenomenal design talent based out of Melbourne, Australia. Jo sent me an article that they wrote a while ago about persona’s, and it was so good that I thought we should do an episode to dig into it a little deeper. Jo’s one of my favourite people and designers and is a great brain, and heavily involved in the co-design space. Read article: https://www.thisishcd.com/post/is-it-time-to-refresh-repair-or-retire-your-personas Connect with Jo: https://www.linkedin.com/in/joszczepanska/?originalSubdomain=au Read transcript: https://www.thisishcd.com/episode/jo-szczepanska-is-it-time-to-refresh-repair-or-retire-your-personas 2022-12-2040 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry Scullion'They want you to have so many skills for an entry level job'In this episode I chat with Kelly O Dowd, a recently graduate from NCAD in Ireland. We chat about what the experience was like leaving University, her search for jobs, and where they feel there’s opportunity for universities to better support students in that highly emotional stage of life - the transitional period between Uni and working life.Kelly is totally fantastic and I know you will get a lot out of this episode. Let’s jump into the episode.Full transcript and show notes are available here:https://www.thisi...2022-12-0732 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry Scullion'From Apple, Symbian to Google - Exploring the World of Free and Open Source Software (FOSS)'I caught up Scott Jenson recently - Scott refers to himself as a battle scarred veteran of the software industry. He has been doing user interface design and strategic planning for over 30 years. He worked at Apple on System 7, Newton, and the Apple Human Interface guidelines. He was UX director of Symbian, VP of product design for Cognima, managed mobile UX for Google and was a creative director at frog design in San Francisco.Scott returned to Google in 2013 to lead the Physical Web project and research future Android UX concepts. In 2021, Scott left Google t...2022-12-0733 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry Scullion'The business of value-led content marketing at Intercom & beyond'I recently caught up for coffee with John Collins, also based in Dublin, and the former Director of Content for Intercom and now an independent consultant working in content marketing for businesses around the world.In this conversation we chat about the role of Content Marketing vs Product Marketing and chat about the massive growth of Intercom over the 7 years that John was there. I put John on the spot (you’re welcome John!) and asked him for the 5-key learnings during this period and also the things that they did that led the business to generating ov...2022-12-0743 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionMarzia Aricò 'Service Measurement; Connecting (and measuring) the dots between zoom levels'In this episode I chat with Marzia Aricò, Design Director at Livework in London, and based in the stunning city of Rotterdam. We chat about service measurement - and some of the new work that Marzia and her colleagues at Livework have been working on to help move the dial forward for organisations in this space.It’s a fantastic conversation and totally enjoyed connecting with Marzia - let’s jump in! Become a Patron of This is HCD / https://www.thisishcd.com/become-a-patron Buy Gerry a Coffee / https://thisishcd.ck.page/products/buy-me-a-coffee Sign up to Th...2022-12-0729 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry Scullion'Let's talk about neurodiversity within Design'The episode you are about to hear is with Felisha Araniti, from SCAD University in Savannah. Felisha connected with me several years ago when we ran the first Doing Design Festival and recently published a visualisation that caught my attention. Titled ‘Neurodiversity’ within Human Centered Design Practice, I connected some of the dots between a conversation or episode with Brigette Metzler about how certain neurodiverse minds may well be better suited to aspects of design. It was a throw away comment by me at that time, but Felisha has been researching in this space for a while, following her own...2022-12-0737 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry Scullion'From Leading Content Design to Leading Design'Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.If you like what we do at This is HCD and want to help us - there are a few things you can do; Leave a review wherever you like to listen to the podcast it takes a couple of minutes, but it’s one of the most important thing you can do to show support - every little helps.  Become a Patron. You can get...2022-12-0734 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry Scullion'The Maker and The Mindset of a Master Songwriter - exploring the songwriting process'Our goal here is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.This is a new type of episode that I am looking to explore more over the coming years, and that is looking laterally into other fields where we as change-makers can find inspiration. And inspiration you are 100% about to feel and hear in this conversation with one of the finest singer-songwriters around anywhere today, and that is Mark Geary.The music you hear...2022-12-071h 15Bringing Design Closer with Gerry ScullionBringing Design Closer with Gerry Scullion'The Dark Side of Gender Inequality within Academia'Our goal here is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.If you’re new around here, let me tell you a little bit about This is HCD. It started life in Sydney, whilst I lived there for nearly 14-years. We have been creating content for over 5-years - all for the love of sharing knowledge to the global design community. At the moment, this podcast is my main focus in my career and growing it is...2022-12-0629 minGetting started in DesignGetting started in DesignThey want you to have so many skills for an entry level jobIn this episode I chat with Kelly O Dowd, a recently graduate from NCAD in Ireland. We chat about what the experience was like leaving University, her search for jobs, and where they feel there’s opportunity for universities to better support students in that highly emotional stage of life - the transitional period between Uni and working life.Kelly is totally fantastic and I know you will get a lot out of this episode. Let’s jump into the episode.Full transcript and show notes are available here:https://www.thisi...2022-12-0632 minThe Human Centered Design Podcast (Premium)The Human Centered Design Podcast (Premium)Walking the talk of HCD PrinciplesMy name is Gerry Scullion and I am a designer, educator and host of This is HCD, based in the wonderful city of Dublin, Ireland.Our goal here is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.If you’re new around here, let me tell you a little bit about This is HCD. It started life in Sydney, whilst I lived there for nearly 14-years. We have been creating content for over 5-years - al...2022-10-2539 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionWalking the talk of HCD PrinciplesMy name is Gerry Scullion and I am a designer, educator and host of This is HCD, based in the wonderful city of Dublin, Ireland.Our goal here is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems.If you’re new around here, let me tell you a little bit about This is HCD. It started life in Sydney, whilst I lived there for nearly 14-years. We have been creating content for over 5-years - al...2022-10-2538 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionMichael Galinsky 'All the Rage'  NEW: Support This is HCD by taking one of our courses https://www.thisishcd.com/courses Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. This is HCD is almost 5-years old. We’ve been creating content regularly for that period of time, and if you want to help us out - please leave a review for us wherever you are listening. Those lovely alg...2022-06-2250 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionMichelle Walter 'The evolution of design maturity within ANZ Bank'Hello and welcome to Bringing Design Closer. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. This is HCD is almost 5-years old and we just passed 200 episodes on Apple Podcasts. We’ve been creating content regularly for that period of time, and if you want to help us out - please leave a review for us wherever you are listening. Those lovely algorithms love reviews, as it helps us grow our community - every li...2022-06-0148 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionLola Oyelayo-Pearson 'Understanding Money & Shaping experiences to empower entrepreneurs at Shopify'Note: Shopify is a sponsor of This is HCD. This conversation was unscripted and relatively unedited but we wanted to flag this to our listeners. Next month, marks This is HCD’s 5th anniversary. If you’ve found this network useful to you over the last 5-years, and want to help me and the team at This is HCD you can do two things. If you haven’t already done it, sign up to our newsletter on This is HCD, where you get fortnightly content about all that is going on in the world of This is HCD. A...2022-03-1541 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionMarkus Edgar Hormess 'Prototyping : Why you should burn requirements documents'Hello and welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling  complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. It’s the start of 2022 and want to ask a favour before we jump in. If you haven’t already done it, sign up to our newsletter on This is HCD, where you get fortnightly content about all that is going on in the world of This is HC...2022-02-0441 minMindSetMindSetWe've got some tricks up our sleeves 🪄| Featuring: Jeanette Andrews | MindSet Episode #42Here is our first full episode released on our podcast platforms! Michelle and Kathryn are back again and  lucky enough to have Jeanette Andrews a magician, artist, and speaker featured on this weeks curious conversation. These 3 dive into Jeanettes extensive background and their collaborative projects within the behavior research space. Meet our guest! Jeanette Andrews is hailed as one of the most innovative illusionists in the world today and has staged hundreds of sold-out and standing-room-only performances for Fortune 500 companies, theaters and universities including Infiniti, Kraft, Thermo Fisher Scientific, Lyric Opera & Chicago Ideas Week. She h...2021-11-0836 minMindSetMindSetNow available on your Podcast Streaming platform! 🎙️🎧MindSet has reached a new milestone! Now located anywhere you stream your podcasts. (Plus more platforms to come in the near future)  We at HCD Research know that each person is unique and loves to consume content in different fashions. That is why the episodes we release here will be the same as the ones we upload to YouTube. Be sure to give us 5 Star rating, leave a review, or subscribe to your preferred method of listening. Don't forget to also follow us on any of our social media platforms listed below.  YouTube - @HCDResearchInc....2021-11-0101 minThe Human Centered Design Podcast (Premium)The Human Centered Design Podcast (Premium)New chapters in Canberra & Dubai plus Luke Craven event overviewJoin our Slack Community: https://://thisishcd.slack.com  Newsletter: https://www.thisishcd.com/community/stay-up-to-date-with-this-is-hcd Stay up to date on all This is HCD events Get guaranteed best prices for This is Doing training Thought-leadership material November 17 2021 https://www.meetup.com/this-is-HCD-sydney/events/280736773/ About this episode For long time listeners of the show, you will be aware that This is HCD started as a podcast and after a year started to connect with as many change makers as possible who wanted to utilise the platform to connect, share and build local c...2021-10-2207 minThe Human Centered Design Podcast (Premium)The Human Centered Design Podcast (Premium)Introducing Global Voices PodcastWelcome to the new podcast on This is HCD called Global Voices. For long time listeners of the show, you will be aware that This is HCD started as a podcast and after a year started to connect with as many change makers as possible who wanted to utilise the platform to connect, share and build local communities of HCD practitioners. It makes so happy to announce this podcast as the central place for all things This is HCD Community based where we will talk about upcoming events, connect with our local chapter leads in...2021-10-1501 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionGeorge Aye 'Understanding Power and it's role within Human Centered Design'Welcome to Bringing Design Closer, the podcast focussed on discussing Designs role in tackling  complex societal issues. Our goal is to have conversations that inspire and to help move the dial forward for organisations to become more human-centred in their approach to solving complex business and societal problems. In this episode I speak with the brilliant, George Aye - Co-Founder of Great Good Studio in Chicago - a Design Firm dedicated to the social sector. George has had an expansive career to date, working in many complex social issues globally - He’s adjunct professor at the Sch...2021-09-2947 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionChristof Zürn 'The Power of Music Thinking'Workshops & Course tickets now on sale for 'Doing Design Festival V2' - June 18 2021  Today on the show we have Christof Zürn founder of Creative Companion and MusicThinking.com. We chat the interrelationship between Design and Music and what Design can learn from thinking like a musician. As an 'ex' musician and songwriter myself, I see the world of Design very much within the same family as music. We drill a little deeper into Christofs Music Thinking framework and learn more about the value it can bring to teams and organisations. ...2021-05-2135 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionShane Waring 'Exploring the rapid service experimentation model within local Councils'Just announced 'Doing Design Festival V2' - June 18 2021 Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for people within the Design and change-making space. We also have our new Doing Design Festival series now, with the next event on June 18 with the theme ‘Doing Design Online’ with some of the TiD talking about loads of related its. More info s...2021-05-0735 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionEriol Fox 'Diversity in Design'Today on the show, we have Eriol Fox, someone I recently connected not on Twitter, but within the This is HCD Slack channel. Eriol describes themselves as a human rights centred and humanitarian designer and is one of those designers that makes many of us quite enviable. They can work with organisations in pretty much any area of Design from workshop facilitation through to UX Research, prototyping - they are pretty much an all-rounder! But we speak about Diversity in Design, but not in a superficial way. We try and get a little deeper into areas around...2021-02-0240 minGetting started in DesignGetting started in DesignJoanna Peel 'My journey from full-time employment to a Masters course, to my first UX role'Did you know, we launched the Doing Design Festival on January 29 2021? Hello and welcome to another episode of Getting Started in Design, I am your host Gerry Scullion, service designer and educator and founder of This is HCD Network and CEO of This is Doing.  This podcast is focussed on shining a light on the tricky stages between education and employment and also covers moving careers into Design. We realise it’s not a simple career to break into, and I myself can totally relate to this, and often reflect back on the time (a lon...2020-12-2334 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionDr. Lucretia Berry 'Many Hues. One Humanity.'Did you know, we launched the Doing Design Festival on January 29 2021? Hello and welcome to another episode of Bringing Design Closer. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design researchers, product managers, user experience designers, content designers and much more. Today on the show, we have Dr Lucretia Berry, Co-Founder of Brownicity, an organisation based in the US that is dedicated to advocacy and education an...2020-12-2334 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionDavid Dylan Thomas 'Designing with/for Cognitive Bias'Hello and welcome to another episode of BDC. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design researchers, product managers, user experience designers and much more. In this episode, I am delighted to welcome David Dylan Thomas, author of the new book from A Book Apart, Designing for Cognitive Bias. We speak openly about bias in the design sphere and what we can do to mitigate it - ri...2020-11-0934 minDoing Design by This is DoingDoing Design by This is DoingMarc Stickdorn on Doing Design 'Journey Map Operations'Welcome to the Doing Design podcast on This is HCD. Hosted by all the worlds best live design and innovation trainers at ThisisDoing.com -  The Doing Design podcast focusses on all the behind the scenes things related to actually DOING Innovation and Design, such as Design Research, Facilitation, Prototyping, Visualisation - and a great sounding board for industries like Service Design, UX, Content Design and Product Management -  In this episode, you’ll hear from myself and Marc Stickdorn author of 'This is Service Design Thinking' and 'This is Service Design Doing' and trainer at Thi...2020-10-2727 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionPinar Guvenc 'Understanding Architecture's role in designing inclusive spaces'This episode was brought to you by https://www.thisisdoing.com - learn new skills in Design & Innovation via live online classrooms with the worlds best trainers Today on the show, is Pinar Guvenc, Partner at SOUR, an architectural and design firm based in Brooklyn, New York - SOUR is a play on the words social and innovation - and their purpose is to responsibly use Design to build a better future. We get into the what the role of Architecture is and how it connects with services, and how the discipline of architecture has evolved over...2020-09-2440 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionDr Jane Hession & Ronan Healy 'The Power of Play'Enjoy what we do at This is HCD? Support us and help us grow by becoming a Premium Listener (https://premium.thisishcd.com) In this episode, I speak with the Founder of How Might We, a Limerick-based design consultancy. We speak about how they are using Lego Serious Play to help enable bigger and more meaningful conversations for their clients. Shownotes Web: www.howmightwe.ieEmail: jane@howmightwe.ie / ronan@howmightwe.ieLinkedIn: https://www.linkedin.com/company/how-might-we-service-designTwitter: https://twitter.com/howmightweInstagram: https://www.instagram.com...2020-09-0938 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionVimla Appadoo 'Diving Deep into the world of Culture Design'In this episode, I had a really enjoyable conversation with the wonderful Vimla Appadoo, Co-Founder and Chief Cultural Officer for Honey Badger. In 2019 Vimla was included in Top 100 Asian Stars in UK Tech, and was a Rising Star by WearetheCity.  Vimla's perspective on design and in particular culture design is something that really resonates with me. We chat about many aspects of leadership and internal workplace culture - we speak about what the role of a cultural designer looks like (on a day to day basis), and learn more about what sort of methods a cu...2020-08-1837 minDoing Design by This is DoingDoing Design by This is DoingIntroducing the 'Doing Design' podcastIn this podcast, we will speak about all the behind the scenes things related to actually DOING Design, such as Design Research, Service Design, UX, Content Design, Product Management - you’ll get to hear from all the wonderful trainers and hear about new things that they are working on, and collaborations that in the pipes. Learn more about your ad choices. Visit megaphone.fm/adchoices2020-08-1402 minThe Human Centered Design Podcast (Premium)The Human Centered Design Podcast (Premium)Bas Raijmakers 'How do we take a global perspective on HCD while respecting local differences'Enjoy our content? Become Premium Subscriber and get access to our podcast (ad-free, and delivered earlier) Hello and welcome to another episode of Bringing Design Closer!Today on the show, is Bas Raijmakers, co-founder and creative director of Standby, a specialist design research organisation for service innovation, based in London and Amsterdam. Bas is also a co-founder of the Reach Network (I’ll throw a link to this in the show notes). For those of you who don’t know what Reach Network is, it’s a global network of agencies specialising in human-centred design resear...2020-08-1143 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionBas Raijmakers 'How do we take a global perspective on HCD while respecting local differences'Enjoy our content? Become Premium Subscriber and get access to our podcast (ad-free, and delivered earlier) Hello and welcome to another episode of Bringing Design Closer!Today on the show, is Bas Raijmakers, co-founder and creative director of Standby, a specialist design research organisation for service innovation, based in London and Amsterdam. Bas is also a co-founder of the Reach Network (I’ll throw a link to this in the show notes). For those of you who don’t know what Reach Network is, it’s a global network of agencies specialising in human-centred design resear...2020-08-1144 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionRafa Sardina '15-Grammy Award Winner Producer; How technology has affected the songwriting process and creation of music, and what Design can learn from it' Sign up to be a Premium Subscriber and get access to our podcast (ad-free, and delivered earlier). This helps us continue to produce more content and develop This is HCD further. In this episode, I connect with a former producer of mine, that I was lucky enough to work with way back in 2006-2008, Rafa Sardina. 60-time Grammy-nominated, 15-time winner. With a client list that looks like the most celebrated artists of the last 100 years, that include Michael Jackson, Lady Gaga, Dr Dre, Beyonce, Stevie Wonder, Celine Dion, and...2020-07-3045 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionGeke Van Dijk 'Design Research for meaningful change'This episode was brought to you by This is Doing - Design & Innovation Online Learning Support This is HCD by becoming a Premium subscriber. Hello and welcome to another episode of BDC. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design researchers, product managers, user experience designers and much more. Today on the show, is Geke Van Dijk, co-founder and strategy director of https://www...2020-07-2536 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionBulelani Mfaco 'Surviving on the margins of society'This episode was brought to you by This is Doing - Design & Innovation Online Learning Support This is HCD by becoming a Premium subscriber. In this episode, I speak with Buelani Mfaco, a South African asylum seeker and activist based in Ireland - he’s a spokesperson for MASI, the movement of asylum seekers in Ireland and is an active voice in shedding light from within one of Irelands Direct Provision centres, Knocklisheen in Co. Limerick. To give some background to this system, in 1991, only 9-people sought asylum in Ireland, compared to 3883 in 1997. Th...2020-07-1655 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionChris Gray 'Dealing with PTSD as a result of working as a social media content moderator'Enjoy our content? Support This is HCD by becoming a Premium Member Hello and welcome to Bringing Design Closer, my name is Gerry Scullion and I am a service designer and trainer based in Dublin City Ireland. Bringing Design Closer is a podcast dedicated on shining the light on the complexities of embedding the design within organisations.  In this episode, I speak with Chris Gray, former content moderator for CPL a service provider and content moderation organisation for many of the large tech businesses. We speak about Chris’s experience moderating for Facebook, what that loo...2020-05-2240 minGetting started in DesignGetting started in DesignRebekah Murphy 'My journey from Scrum Master to UX Designer'Enjoy our content? Support This is HCD by becoming a Premium Member Today on the show we have Rebekah Murphy a UX Designer based in Sydney, Australia. I met Rebekah early last year and met a few times in a mentorship capacity. Since then Rebekah has successfully transitioned into her first design role and is now the Chapter Lead for This is HCD in Sydney where she’s hosting events for the human-centred design community out there. It’s a great episode that takes you on the journey from being introduced to Design via...2020-05-1429 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionChristine Hemphill 'Making human-centred design more human'Support This is HCD by signing up for a This is HCD Premium account In this episode, I chat with the wonderful Christine Hemphill, MD of Open Inclusion in London, UK. We chat openly about how Design frameworks and methods are failing not only the design community but also the people who end up using these products or services. Christine has a framework that she discusses in this episode that can help the Design community intentionally include inclusivity as part of their way of working. https://openinclusion.com/ https://www.linkedin.com/in/christine-hemphill-9570672...2020-04-0838 minPUCK OFF! der Eishockey PodcastPUCK OFF! der Eishockey PodcastEpisode Nr. 14 - Robert Mayer crasht den PodcastDie Community hat unserem «Schnurri» Lars Nay eine Sendepause verpasst. Während dieser mit seinem Hund Jakob die Sonne geniesst, schlägt sich sein Ersatz sensationell: Der neue HCD-Goalie Robert Mayer ist zu Gast und erzählt nicht nur aus dem Nähkästchen, sondern diskutiert fleissig mit. Warum der Wechsel für den 30-Jährigen ein «No-Brainer» war und weshalb Chris McSorley den offensiven Spielstil Mayers nicht unbedingt mochte, hörst du in Episode 14.2020-04-0858 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionAmy Bucher 'Understanding Behaviour Change Design and how it co-exists and compliments other design disciplines'In this episode, I chat with the wonderful Amy Bucher, VP of Behavior Change from Mad*Pow in Boston in the United States. We chat about the emerging role of behavior change design and how it intersects with other disciplines like service design and user experience. I'll also cover off my personal unease with behavior change design, and unpack its ethical use - and sometimes its misuse - across industries. Amy gives fascinating examples of her work in healthcare and how she has used behavior change design to help improve the lives of people using those services...2020-03-2532 minThe Human Centered Design Podcast (Premium)The Human Centered Design Podcast (Premium)Global Jams – Kicking off the podcast and #GSJam 2020Subscribe to stay up to date on Global Jams podcast https://podcasts.apple.com/ie/podcast/the-global-jams-podcast/id1502993032 https://open.spotify.com/show/7JseQXlev6bwT2S8SFZ2p0 Welcome to the Global Jams podcast – a new podcast on the This is HCD network.  The Global Jams are the world’s biggest service design thinking and doing events. In the Global Jams Podcast we share the latest perspectives on running successful Jams, sprints and hacks.  We show how anyone can join the productive fun, and connect the global community of Hosts and Jammers. If yo...2020-03-2416 minGetting started in DesignGetting started in DesignJon Colman 'What Design Managers look for within graduate portfolios at Intercom'Hello and welcome to Getting Started in Design, my name is Gerry Scullion and I am a service designer and trainer based in Dublin City Ireland. Getting Started in Design is part of This is HCD Network and is focussed on shining a light on the tricky stages between education and employment and also moving careers into Design. In this episode, we caught up with Jonathon Colman Senior Design Manager at Intercom, one of Irelands most successful and celebrated tech stories. We chat about the things Intercom look for in designers, how to get around the tricky...2020-01-3110 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionJonathon Colman 'Building world class Design teams'This is HCD is brought to you by Humana Design and The Academy.ie - Design Training and Education Have feedback on this episode? Click here to leave us a voice mail. Welcome to another episode of Bringing Design Closer. My name is Gerry Scullion and I’m a service design trainer and practitioner based in Dublin City, Ireland. For those of you who are unfamiliar with Bringing Design Closer, this podcast is focused on uncovering insights from thought leaders around the world and learnings about bringing design into organisations with a view to helping both...2019-11-1922 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionAlan Smith 'Helping businesses design value with Strategyzer'This is HCD is brought to you by Humana Design and The Academy.ie - Design Training and Education Have feedback on this episode? Click here to leave us a voice mail. Hello, and welcome to Bringing Design Closer. My name is Gerry Scullion and I’m a service design trainer a practitioner based in Dublin City, Ireland. I was in Toronto recently for the service design networks global conference and caught up with Alan Smith, the wonderful co-founder and design leader at Strategyzer HQ at one of the coolest ends of the city. In this...2019-10-2933 minGetting started in DesignGetting started in DesignZoë Murray 'Moving careers into Design Research'This is HCD is brought to you by Humana Design and The Academy.ie - Design Training and Education Have feedback on this episode? Click here to leave us a voice mail. Links in this episode https://www.linkedin.com/in/zoemurray We are hosting our first conference in Dublin - March 30, March 31 2020. Stay up to date by joining our newsletter https://mailchi.mp/thisishcd/2020-dublin-hcd-conference Connect with This is HCD Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsle...2019-10-2125 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionMelanie Rayment 'Using Service Design to deliver improved experiences for vulnerable children'This is HCD is brought to you by Humana Design and The Academy.ie - Design Training and Education Have feedback on this episode? Click here to leave us a voice mail. In this episode we speak with Melanie Rayment, Head of Service Design for UK Charity, Barnardos. We learn about how they use Design to help improve social outcomes for some of the most vulnerable of children.  https://www.barnardos.org.uk/ https://twitter.com/melrayment?lang=en https://www.linkedin.com/in/melanierayment/?originalSubdomain=uk We are hosting our first conference in D...2019-10-1530 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionSDGC19 Special / Laura Lorenzo 'What to do when your workshop is considered a taboo topic'This is HCD is brought to you by Humana Design and The Academy.ie - Design Training and Education Have feedback on this episode? Click here to leave us a voice mail. We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. In this episode, I caught up with Laura Lorenzo about workshop taboo subjects. https://www.linkedin.com/in/lauralorenzodegracia/?originalSubdomain=pt We are hosting our first conference in Dublin - March 30, March 31 2020. Stay up...2019-10-1116 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionSDGC19 Special / Antonio Starnino & Antonio Iadarola 'Designing innovation spaces'This is HCD is brought to you by Humana Design and The Academy.ie - Design Training and Education Have feedback on this episode? Click here to leave us a voice mail. We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. In this episode, I caught up with Antonio Starnino and Antonio Iadarola about their experience in designing innovation spaces. http://studio-we.com https://www.linkedin.com/in/astarnino/?originalSubdomain=ca https://www.linkedin.com/in...2019-10-1116 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionSDGC19 Special / Josina Vink 'Making the invisible, visible'This is HCD is brought to you by Humana Design and The Academy.ie - Design Training and Education Have feedback on this episode? Click here to leave us a voice mail. We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. In this episode, I caught up with Associate Professor of Design, Josina Vink from The Oslo School of Architecture and Design. We speak about the service ecosystems in the health space. View Josinas slides Josi...2019-10-1018 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionDana Chisnell 'Design for all: Using Design to improve outcomes between the US Government and its citizens'This is HCD is brought to you by Humana Design and The Academy.ie Hello, welcome to Bringing Design Closer. My name is Gerry Scullion and I’m a service design practitioner and trainer based in Dublin City, Ireland. In this episode, I caught up with the wonderful, the one and only, Dana Chisnell. Now, we met a number of years ago when I was speaking at UX Scotland and had a great conversation at that time about design in government. I’m delighted today to continue that conversation on the show. We also speak about h...2019-09-2432 minGetting started in DesignGetting started in DesignAiden McGale 'Advice on landing your first design job'This is HCD is brought to you by Humana Design and The Academy.ie - Design Training and Education Have feedback on this episode? Click here to leave us a voice mail. On the show today, we have Aiden McGale, one of Ireland’s leading Design talent recruiters, and founder of DesignTalent.ie - a job board that connects talent directly to businesses. He’s doing things a little bit differently, and is connecting Design Leaders directly with emerging talent through his portfolio review series in Dublin, something that is picking up speed. We speak about t...2019-09-1226 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionKim Goodwin 'Decision Systems and their role in enabling human centeredness to occur within organisations'This is HCD is brought to you by Humana Design and The Academy.ie Hello, welcome to Bringing Design Closer. My name is Gerry Scullion and I’m a service design practitioner and trainer based in Dublin City, Ireland. I caught up with one of my favourite authors and design researchers recently, Kim Goodwin. Many of you will be familiar with her work, but for those of you who are not, Kim has written some fantastic articles and wrote the design design staple: How to Create Human-Centred Products and Services. A book that if you haven’t picked...2019-09-0335 minThe Human Centered Design Podcast (Premium)The Human Centered Design Podcast (Premium)Talking Shop - The HCD Network Community UpdatesTalking Shop is a new podcast by The HCD Network, that's focussed on helping shine a light on areas within the community - to help utilise our amazing community! In this episode, Gerry Scullion and Andy Polaine chat about new and exciting updates on our podcasts, as well as sharing some big news for 2020! TO WIN ONE OF 5 OFFSCREEN MAGAZINES. Just leave us a voice mail with your questions here. Thanks to Kai at Offscreen Magazine. One of our favourite design magazines! Connect with This is HCD Follow This is...2019-08-2019 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionEva PenzeyMoog 'Designing against domestic violence'Have a comment about this episode that you'd like to share? Now you can leave us a voicemail Have something to share about this episode? Leave us a voicemail now Eva Penzeymoog is joining me on the show today. Eva is a lead designer for Eight-Light and is based in the windy city, Chicago. One of my favourite cities. We connected recently over Twitter after I became aware of her work that’s related to the interconnected relationships between smart devices and domestic violence. Now, we go into the contextual examples of how these so-called sm...2019-07-3130 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionMajid Iqbal 'Thinking in Services'In this episode, we really focus on what a service is and what a service is not.  Now, it might seem like a simple question, but the answer is not straight forward, as we discuss.  I have a copy of Majid’s book to give away.  To be in with a chance, make sure you’re on the This is HCD newsletter, so just go over to the website and sign up.  Anyway, let’s get straight into the conversation with Majid.   Buy Thinking in Services book (Book Depository) Have a comment about this episode that you'd like to shar...2019-05-2836 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionGeorgie Smallwood 'N26 - Building the financial foundations of the future of neo-banking'Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of the This is HCD Network.  I’m a service design practitioner and trainer based in Dublin City, Ireland.  Bringing design into organisations is hardly ever straightforward, it comes with its own unique set of problems.  In Bringing Design Closer, the podcast, we discuss with thought leaders around the world what has worked for them in enabling design revolutions to occur.  Today in the show, we caught up with Georgie Smallwood, CPO at N26, the Berlin-based challenger bank, on a mission to become the world’...2019-05-2131 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionRoman Pichler 'Exploring product strategy success factors through a Design lens'Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of the This is HCD Network.  I’m a service design practitioner and trainer based in Dublin City, Ireland.  Bringing design into organisations is hardly every straightforward, it always comes with its own unique set of problems.  In Bringing Design Closer, the podcast, we discuss with thought leaders around the world, what has worked for them in enabling design revolutions to occur.  Whilst at the Leading the Product Conference in Stockholm recently, I caught up with Roman Pichler, widely considered to be an expert in agi...2019-05-0724 minBringing Design Closer with Gerry ScullionBringing Design Closer with Gerry ScullionDoug Powell 'Building a global Design capability and mindset at IBM'Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of This is HCD.  I’m a service design practitioner and trainer based in Dublin City, Ireland.  Today in the show, we caught up with Doug Powell who’s an award-winning designer with more than 30 years’ experience in a wide range of design disciplines and is currently the vice president of design at IBM in Austin, Texas.  We speak in great detail around what IBM looked like around Doug’s arrival, and what things that they did over the last six years to enable design cent...2019-04-3028 min