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Showing episodes and shows of
Tommy Yionoulis
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Empire Builders
This week on Empire builders we interview Lynette McKee & Hampden Keil - Potbelly Sandwich Works
In this dynamic two-part feature of Empire Builders, host Tommy Yionoulis dives into the iconic legacy and bold future of Potbelly Sandwich Works, interviewing two major players shaping its resurgence: Lynnette McKee, SVP of Franchising, and Hampton Keil, a second-generation franchisee with deep family ties to the brand.In Part 1, we explore the history and rebirth of Potbelly, from its 1977 origin as an antique store serving sandwiches to a beloved public brand with over 440 locations. Lynnette shares how Potbelly's franchising efforts, once stagnant, have been reignited under the leadership of CEO Bob Wright, driven by a strategy...
2025-05-27
1h 23
Empire Builders
This week on Empire builders we interview Jeff Hill - Multi-Unit Franchisee, President and Co-Founder of RePurpose Center
In this episode of Empire Builders, host Tommy Yionoulis sits down with Jeff Hill, a multi-franchise owner in the 1-800-GOT-JUNK space and co-founder of Repurpose Center. Jeff shares his journey from corporate management to entrepreneurship, discussing the complexities of junk removal, recycling, and building a sustainable business model.Key Highlights:The Hidden Costs of Junk Removal & RecyclingJeff breaks down why diverting junk from landfills is more expensive than most people realize. With transportation, storage, and processing costs, businesses often struggle to make recycling profitable. He shares insights into the industry’s ch...
2025-03-10
47 min
Empire Builders
This week on Empire builders we interview Arthur Cummins - Co-Founder of The Real Food Academy
In this episode of Empire Builders, host Tommy Yionoulis welcomes Arthur Cummins, co-founder of The Real Food Academy, to discuss how he and his wife Maria built a thriving cooking school after facing financial hardship. Arthur shares how they transitioned from real estate and financial services into the food industry by accident, starting with Maria’s children’s cooking classes in 2008. What began as a side project grew into a full-fledged business, teaching kids and adults about healthy eating and nutrition.Key Highlights:Turning Passion into a Business:Arthur explains how Maria’s passio...
2025-02-06
26 min
Empire Builders
This week on Empire builders we interview Aaron Bakken - Franchise Consultant & Broker
Are you a franchise owner with an inspiring success story? We’d love to hear from you! Contact us at info@opsanalitica.com to be a guest on our podcast!In this episode of Empire Builders, host Tommy Yionoulis welcomes Aaron Bakken, an entrepreneur with over 25 years of experience in franchising. From navigating the challenges of underperforming franchise support to creating scalable systems for success, Aaron shares valuable lessons for aspiring and current franchise owners. He discusses his journey with Spray Foam Genie, a venture that underscored the importance of thorough due diligence, and Eagle One, a cust...
2024-12-12
47 min
Empire Builders
This week on Empire builders we interview Cindy Rayfield - Franchise Search Expert and Multi-Unit Franchisee
Are you a franchise owner with an inspiring success story? We’d love to hear from you! Contact us at info@opsanalitica.com to be a guest on our podcast!In this episode of Empire Builders, host Tommy Yionoulis sits down with Cindy Rayfield, an entrepreneur with a portfolio that spans multiple industries, including children’s hair salons and a thriving vending machine business. With two franchises under the Cookie Cutters brand and a vending machine route in Denver, Cindy shares invaluable insights into managing and scaling diverse business ventures.Key Highlights:The Realit...
2024-11-11
1h 03
Empire Builders
This week on Empire builders we interview Wes Barefoot - CEO/Founder at (Path To Freedom) & Multi-Unit Franchisee (Koala Insulation & ShelfGenie)
Welcome to another episode of Empire Builders, hosted by Tommy Yionoulis. This week, Tommy is joined by franchise consultant and franchisee Wes Barefoot, who shares his journey from franchise sales to ownership, including valuable lessons learned along the way. Starting with his Shelf Genie franchise, Wes dives into the differences between service-based franchises and brick-and-mortar models, offering insights for anyone considering the franchise path.Key Highlights:The Journey into Franchising:Wes shares how he and his wife ventured into franchise ownership with Shelf Genie, a service-based, home improvement business, thanks to his background in franchise sales...
2024-11-04
52 min
Empire Builders
This week on Empire builders we interview Taylor Byington - CEO/Founder at (CoverPanda) & Multi-Unit Franchisee (Crumbl Cookies)
Welcome to another insightful episode of Empire Builders, hosted by Tommy Yionoulis. Today, Tommy is joined by Taylor Byington, founder of Coverpanda, a company transforming franchisees' operations. Taylor shares how his experience as a Crumbl Cookies franchisee inspired him to create a comprehensive platform for franchisees, offering services like bookkeeping, payroll, and insurance, all integrated into one powerful tool. Together, they dive deep into the importance of operational efficiency and financial insights in the franchise world.Key Highlights:Coverpanda’s All-in-One Solution:Taylor introduced Coverpanda, a platform designed to streamline franchise operations by pr...
2024-10-10
58 min
Empire Builders
This week on Empire builders we interview Jennifer Keahl - Multi-Franchise Owner (StretchLab)
Welcome to this episode of Empire Builders, hosted by Tommy Yionoulis. Today, we sit down with Jennifer Keahl, a franchise owner of three Stretch Lab locations in Michigan, as she shares her journey of starting and expanding her business while staying rooted in her community. Jennifer talks about her plans to grow in the Lansing area and what sets Stretch Lab apart in the boutique fitness world.Key Highlights:The Stretch Lab Concept:Jennifer introduces Stretch Lab's unique service model, which focuses on one-on-one assisted stretching sessions led by certified flexologists. She explains...
2024-10-01
31 min
Empire Builders
This week on Empire builders we interview Lawrence Knuckles - CEO of (Manic Vanity) and Franchise Owner (JAN-PRO Franchise Development)
Welcome to this episode of Empire Builders, hosted by Tommy Yionoulis. Today, we sit down with Lawrence Knuckles, CEO of Manic Vanity Clothing, who shares his incredible journey of building his clothing brand from the ground up since 2011. Lawrence reflects on the early challenges of inconsistent efforts and the transformative moment when he leveraged social media to boost his brand's visibility and sales.Key Highlights:Lawrence’s Journey:Lawrence discusses the early years of Manic Vanity Clothing, the pivotal decision to invest strategically during a critical moment, and how participating in local events he...
2024-09-26
1h 04
Empire Builders
This week on Empire builders we interview Ricky Morgin - Entrepreneur & Franchise Owner of (Pearce Bespoke of San Francisco)
Welcome to this episode of Empire Builders, hosted by Tommy Yionoulis. Today, we’re joined by Ricky Morgin, franchise owner of Pearce Bespoke, a mobile custom suit and tailoring company based in San Francisco. Ricky shares his entrepreneurial journey, from working at a law firm to launching a unique, client-focused business that delivers fully customized suits straight to your door.Key Highlights:Ricky’s Business and Background:Ricky is the owner of Pearce Bespoke's first California franchise, offering a 100% mobile service where he takes client measurements on-site and helps them design personalized suits. From...
2024-09-23
11 min
Franchise Advisory Board | Expert Franchising Advice for Franchise Leaders
How to Identify and Fix the 3 Biggest Franchise Profit Killers
Welcome back to The Advisory Board Podcast, where we bring in experts from the business and franchising world to share insights that can boost profitability and efficiency in your franchise operations. Today's episode features a fascinating guest, Tommy Yionoulis, co-founder of OpsAnalytica, a cutting-edge SaaS platform that empowers franchises to pinpoint profitability issues in real time.Before we dive into the meat of the conversation, we want to give a special shout-out to our sponsor, ClientTether.Thank you for supporting this episode and helping us connect with industry leaders.In this episode, Tommy shares...
2024-09-17
41 min
Empire Builders
This week on Empire builders we interview Dave Hansen - Chief Executive Officer (ClientTether)
Welcome to this episode of Empire Builders, hosted by Tommy Yionoulis. Today, we sit down with Dave Hansen, CEO of ClientTether, a leading franchise CRM platform. Dave shares insights about his role at ClientTether and the journey that led him there, including his extensive experience in sales, tech, and franchise development. We discuss how ClientTether's unique technology is tailored to the needs of franchise businesses, streamlining everything from lead response to customer service follow-ups.Key Highlights:Dave's Background: From selling door-to-door at the age of five to leading sales teams in the tech and...
2024-08-24
34 min
Empire Builders
This week on Empire builders we interview Jolita (Brilliant) Sakmanaite - Founder and Franchisor (Brilliant Massage & Skin)
Welcome to the latest episode of Empire Builders! In today's conversation, host Tommy Yionoulis is joined by Jolita Brilliant, founder of Brilliant Massage & Skin. Jolita shares her inspiring journey of building a wellness business from the ground up, expanding into multiple locations, and now exploring franchising opportunities. Whether you're interested in wellness, entrepreneurship, or franchising, this episode offers valuable insights.Key Points Discussed:Brilliant Massage & Skin’s Beginnings: Jolita talks about how she started as an individual practitioner and grew her business to include multiple locations in Vermont, with a focus on providing quality ma...
2024-08-23
23 min
Empire Builders
This week on Empire builders we interview Isaac Aldridge - Sales Leader & Franchise Owner (Dirty Dough)
In this episode of "Empire Builders," host Tommy Yionoulis sits down with Isaac Aldridge, a determined entrepreneur and franchisee of Dirty Dough, a growing brand specializing in delicious cookies and milkshakes. Isaac shares his journey from choosing Dirty Dough for its operational simplicity to managing his first store in Springfield, Missouri.Key Points Discussed:Why Dirty Dough?Isaac explains his decision to franchise with Dirty Dough, drawn to the product's quality and the ease of operations, where cookies are pre-made and shipped frozen to the store. He highlights the flexibility of the business model...
2024-08-16
36 min
Empire Builders
This week on Empire builders we interview Rick Coe - Experienced Leader & Multi-Unit Franchise Operator (WeightSpace & WellBiz Brands, Inc.)
Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis hosts Rick Coe, a franchisee with Wellbiz Brands, celebrating his 18th anniversary with the company. Rick shares his journey from signing his first franchise agreement on July 31, 2006, to owning WeightSpace a new gym in Charleston, South Carolina, that offers a unique, reservation-based private training experience.Key Points Discussed:Introduction to Rick Coe:Rick's journey with Wellbiz Brands, starting with his first franchise agreement in 2006.Celebration of his 18th anniversary with the company and his current venture in Charleston, SC.Unique Gym...
2024-08-02
46 min
Empire Builders
This week on Empire builders we interview Catherine Knabb - Network in Action (NIA), CEO | Owner | Network Leader
Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis hosts Catherine Knabb, an independent franchise consultant with over 30 years of experience across various industries. Catherine shares her insights into franchise consulting, the importance of informed decision-making, and the unique challenges faced by prospective franchisees.Key Points Discussed:Introduction to Catherine Knabb:Catherine's extensive experience spanning industries such as poultry, conglomerate foods, the payment industry, and hospitals.Her role as an independent franchise consultant, helping clients find the right franchise opportunities from over 500 brands across 40 categories.Emphasis on educating clients about franchising and...
2024-07-27
40 min
Empire Builders
This week on Empire builders we interview Josh Chernikoff - EdSales Elevation Experience, Founder | Lead Generator | Coach
Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Josh Chernikoff, a seasoned entrepreneur with a rich background in education and youth enrichment programs. In this episode, Josh shares his journey from sports broadcasting to founding and scaling multiple successful businesses.Key Points Discussed:Introduction to Josh Chernikoff:Josh's transition from a sports broadcaster to an entrepreneur in the education sector.Founding a boutique home tutoring company in the DC area.Expansion into after-school enrichment programs through Flex Academies, operating in 82 schools before selling the business.
2024-07-26
57 min
Empire Builders
This week on Empire builders we interview Allison Welch - As You Wish Lifestyle, Founder & Franchisor
Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Allison Welch, CEO and founder of As You Wish Lifestyle. In this episode, Allison shares her journey of creating an on-demand personal assistant and event planning company, navigating through the challenges of starting a business, and expanding into franchising.Key Points Discussed:Introduction to Allison Welch:Allison's background and journey from being a personal assistant and event coordinator to founding As You Wish Lifestyle.The concept behind As You Wish Lifestyle: providing a la carte personal assistant...
2024-07-26
21 min
Empire Builders
This week on Empire builders we interview Brandon E. Duplessis - Unicorn Business Funding, Founder
Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Brandon Duplessis, founder of Unicorn Business Funding. Brandon shares his incredible journey from professional basketball to establishing a successful financial empowerment company, offering insights into overcoming challenges and achieving success.Key Points Discussed:Introduction to Brandon Duplessis:Brandon's background includes his professional basketball career with the NBA G-League.The transition from sports to founding Unicorn Business Funding.About Unicorn Business Funding:The company's mission to provide financial empowerment, business credit, and expedited loan processes...
2024-07-21
25 min
Empire Builders
This week on Empire builders we interview Thomas Belongia A.K.A Tommy B - BIGGBY COFFEE, Franchise Owner/Operator
Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Thomas Belongia, also known as Tommy B. Tommy B, an area developer and Franchise Owner for Biggby Coffee, who shares his intriguing journey from France to Wisconsin and offers deep insights into the world of franchise operations.Key Points Discussed:Introduction to Tommy B:Tommy B's unique name story and why he goes by Tommy B.His family's adventurous history.Tommy B's Professional Journey:Transitioning from a self-employed entrepreneur to opening his first Biggby...
2024-07-19
56 min
Empire Builders
This week on Empire builders we interview Orhan Veli - Saladworks, Multi-Unit Franchisee
Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Orhan Veli, a franchisee of SaladWorks, a quick-service restaurant specializing in healthy eating, primarily salads. Orhan shares his journey from finance to managing multiple SaladWorks locations, offering insights into the challenges and triumphs of the food industry.Key Points Discussed:Introduction to Orhan Veli:Orhan's background as an immigrant from Azerbaijan and his journey to the United States.Transition from a finance career at Morgan Stanley to joining the family business in the restaurant industry.The successful...
2024-07-17
1h 01
Empire Builders
This week on Empire builders we interview Mark Schnurman - Author , Coach and the Founder of The Perfect Franchise
Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Mark Schnurman, the "Franchise Career Coach & President" of The Perfect Franchise. Mark shares his journey from franchise consultant to establishing a successful business helping individuals determine if owning a franchise is right for them.Key Points Discussed:Introduction to Mark Schnurman:Mark's role as the founder of The Perfect Franchise.Growth of his team to over 50 contractors.The Perfect Franchise helps individuals determine if owning a franchise is right for them by generating leads, training consultants, and...
2024-07-12
46 min
Empire Builders
This week on Empire builders we interview Matt Wood - Fractional CHRO | Trainer, Consultant | Former Military Professional | Franchise Co-Owner
Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is thrilled to introduce our guest, Matt Wood, an entrepreneur with a dynamic background. Matt shares his journey from military service to franchising with 30 Minute Hit, a women-only kickboxing and boxing HIIT circuit.Key Points Discussed:Introduction to Matt Wood:Involvement in two businesses: Suiting Green Consulting and 30 Minute Hit.30 Minute Hit: A franchise offering a 30-minute HIIT workout specifically for women.Recent focus on expanding 30 Minute Hit locations in Central Florida.Transition from Military to Entrepreneurship:Retirement from the...
2024-06-28
40 min
Empire Builders
This week on Empire builders we interview Marc Millet - Multi-Unit Baskin-Robbins Franchisee
Welcome to the latest episode of Empire Builders! Today, Tommy Yionoulis is excited to welcome Marc Millet, the owner of Millet Desserts Inc., a Baskin Robbins franchisee. Marc shares insights from his journey in the dessert franchise industry, from joining the family business to expanding to multiple locations.Key Points Discussed:Introduction to Marc Millet:Owner of Millet Desserts Inc.., a Baskin Robbins franchiseeTransitioned from a decade in law enforcement to entrepreneurship.Grew the business from one location to nine as of last month.Challenges and Strategies in Franchise Operations:Discusses...
2024-06-28
37 min
Empire Builders
This week on Empire builders we interview Eric Johnson - Principal Broker, First Choice Business Brokers-Silicon Valley West.
Welcome to another episode of "Empire Builders: Scaling Success One Location at a Time," where host Tommy Yionoulis interviews Eric Johnson, a seasoned entrepreneur and business broker with a remarkable portfolio spanning 54 companies across 23 industries. Eric shares insights from his strategy of acquiring and merging businesses within similar sectors, transitioning to become a franchisee of First Choice Business Brokers. He has successfully established six profitable offices in Northern California, leveraging the power of franchising.Key Points Discussed:Benefits of Franchising:Eric explains the advantages of franchising, highlighting its robust support systems and comprehensive training...
2024-06-24
34 min
Empire Builders
This week on Empire builders we interview Abtin Hashemian - 20 Years of Operations Leadership in the Food & Beverage Industry
Welcome to the first episode of Empire Builders! Today, Tommy Yionoulis is excited to welcome Abtin Hashemian, an experienced leader in multi-unit franchise operations. Abtin shares insights from his extensive experience in the franchise industry, managing operations for Subway and a local poke concept in Southern California.Key Points Discussed:Introduction to Abtin Hashemian:Leading operations and overseeing two different concepts.Multi-unit Subway franchisee since 1989.Brand owner of a local poke concept founded in 2016.Challenges and Strategies in Franchise Operations:Scaling from 16 to 11 Subway locations and managing real estate challenges.Experiences...
2024-06-21
53 min
The Catalyst by Softchoice
The mighty checklist: How daily operational efficiency beats shiny new tech
Leveling up your day-to-day operations may not sound like the most exciting innovation project but let them slip and you’ve lost your customer, possibly for good. In this episode, co-host Aaron Brooks meets with Tommy Yionoulis, CEO and co-founder of OpsAnalitica, an operations management platform designed to help businesses be more efficient (and profitable) through process accountability and data. Tommy believes the biggest innovation opportunity for businesses isn’t about the shiniest new tech. It’s about efficiency, consistency and “the mighty check list.” He goes on to share what he sees shaping the future of work and ho...
2023-05-10
36 min
Data Driven
Thomas Yionoulis on Going from Stand Up to Start Up
On today's episode of the Data Driven podcast, Andy interviews Tommy Yionoulis, founder of Ops Analitica. As a former stand-up comic turned sass founder, he has extensive experience helping businesses become more efficient and profitable through process, accountability, and data.
2023-04-12
45 min
The Thoughtful Entrepreneur
1483 - The Human Activity with Ops Analitica's Tommy Yionoulis
In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the Founder of OpsAnalitica, Tommy Yionoulis.Tommy Yionoulis is an expert in the restaurant industry and operations management. As the Managing Director of OpsAnalitica, he helps large multi-unit businesses improve their daily team activities through operations management software and data analytics. OpsAnalitica provides real-time identification and remediation of issues to ensure safe and profitable operations for clients. By analyzing data, the company helps businesses make process improvements that increase customer satisfaction, regulatory compliance, sales, and profits. If you are in the restaurant industry and l...
2023-03-09
16 min
Corporate CPR
Corporate CPR Episode 68: Optimizing Operations Within Your Organization
On today's show, we discuss how to optimize operations within your organization. Tommy Yionoulis has been in the restaurant industry for nearly his entire adult life. He has a BSBA from University of Denver’s Hotel Restaurant school in addition to an MBA. This former stand-up comic turned SaaS founder, has extensive experience helping businesses become more efficient and profitable through process, accountability, and data. He’s currently the Managing Director of OpsAnalitica, an Operations Analytics platform that focuses on managing and measuring daily team activities for large multi-unit businesses. Tommy believes that the nex...
2023-03-01
33 min
Behind The Numbers With Dave Bookbinder
Operations Management is Your Competitive Advantage - Tommy Yionoulis
Today’s guest believes that the next big technological disruptor event for many businesses is going to be implementing Operations Management software to shape the future of work and beat competitors through better, more consistent daily operations. Dave Bookbinder goes Behind The Numbers with Tommy Yionoulis, SaaS Founder & CEO of OpsAnalitica, an Operations Analytics platform that focuses on managing and measuring daily team activities for large multi-unit businesses. In this episode, Tommy offers insights for how companies with multiple locations can deliver a consistent customer experience via a unique software platform. He also shares how art...
2023-02-21
25 min
Predictable B2B Success
How operations management strategies fuel actionable insights and drive growth
Tommy Yionoulis, a visionary entrepreneur and SaaS founder, takes on the daunting challenge of salvaging the crumbling Quiznos franchise by transforming their paper-based audit process into an automated system, uncovering the key to preventing million-dollar mistakes. You will learn how to use operations management strategies to gain powerful insights and accelerate your business growth. "I'm a vision guy. I'm not a detailed guy. I am forced to be a detailed guy just so we can keep moving the ball forward. I think my biggest personal strength, and I don't think I developed this, I...
2023-02-14
58 min
OrderUp - The Restaurant Ops Show
98 - Interview With Nick Moschetti - GM Of The Brown Palace Hotel
In this episode Tommy Interviews Nick Moschetti, GM Of The Brown Palace Hotel To learn more - Click Here: https://www.brownpalace.com/ To learn more about OpsAnalitica Click Here: https://opsanalitica.com
2023-01-25
1h 18
Real People, Real Business
Tommy Yionoulis - Staying the Course as a Bootstrapped Startup
Tommy Yionoulis is the founder of OpsAnalitica, a SaaS platform that helps multi-unit businesses manage and measure their daily team activities for more consistent operations. In this episode, you’ll hear how Tommy went from being a “non-techie” guy working in the restaurant business and moonlighting as a standup comedian, to founding his SaaS company, OpsAnalitica. As a business owner, Tommy shares the ups and downs of bootstrapping a software startup and how he finds the motivation to keep going and not give up. You’ll learn from his experience how to leverage automation to free up yo...
2023-01-20
40 min
OrderUp - The Restaurant Ops Show
97 - Interview With Joe Dominiak - President And COO Of ARC Group Inc
In this episode Tommy Interviews Joe Dominiak, President And COO Of ARC Group Inc To learn more - Click Here: https://arcgrpinc.com/ To learn more about OpsAnalitica Click Here: https://opsanalitica.com
2023-01-18
1h 04
The Everyday PM: Project Management Principles for Your Everyday Life
Operations Management Software: Shaping the Future of Work
Tommy has been in the restaurant industry for nearly his entire adult life. He has a BSBA from the University of Denver’s Hotel Restaurant school in addition to an MBA. This former stand-up comic turned SaaS founder, has extensive experience helping businesses become more efficient and profitable through the process, accountability, and data. He’s currently the Managing Director of OpsAnalitica, an Operations Analytics platform that focuses on managing and measuring daily team activities for large multi-unit businesses. Tommy believes that the next big technological disruptor event for many companies will be implementing Operations Management software to shape the fut...
2023-01-15
34 min
Human Capital Leadership
S42E21 - Why Consistency Matters to Customers and Employees, with Tommy Yionoulis
In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Tommy Yionoulis about why consistency matters to customers and employees. Tommy Yionoulis (https://www.linkedin.com/in/tommyy) has been in the restaurant industry for nearly his entire adult life. He has a BSBA from University of Denver’s Hotel Restaurant school in addition to an MBA. This former stand-up comic turned SaaS founder, has extensive experience helping businesses become more efficient and profitable through process, accountability, and data. He’s currently the Managing Director of OpsAnalitica, an Operations Analytics platform that focuses on managing and measuring daily team acti...
2023-01-13
30 min
OrderUp - The Restaurant Ops Show
96 - Interview With Chris Williams - Director Of Training And Culture At Walk - Ons
In this episode Tommy Interviews Chris Williams, Director Of Training And Culture At Walk - Ons To learn more - Click Here: https://walk-ons.com/ To learn more about OpsAnalitica Click Here: https://opsanalitica.com
2023-01-11
1h 14
OrderUp - The Restaurant Ops Show
95 - Interview With Mohamed Abdelaziz - Assistant General Manager Four Seasons
In this episode Tommy Interviews Mohamed Abdelaziz, Assistant General Manager Four Seasons To learn more - Click Here: https://www.fourseasons.com/sharmelsheikh/?seo=google_local_sha1_emea To learn more about OpsAnalitica Click Here: https://opsanalitica.com
2023-01-04
35 min
Subject Matter
S7 Ep11: Tommy Yionoulis: How Merging Creativity And Discipline Makes You More Consistent
It’s not exciting, it’s not sexy but managing your operations is going to make you a more consistent creator and reduce stress. How? Tommy Yionoulis unpacks his playbook.Tommy is the Founder of OpsAnalitica, the easy-to-manage operations analytics platform, that helps business owners identify and remediate problems, in real-time.Ben and Tommy get into how OpsAnalitica turns human activity into measurable data, why writer’s block is for amateurs, and why merging creativity with discipline is the ultimate win.Follow Tommy:LinkedIn: linkedin.com/in/tommyy
2022-12-22
35 min
OrderUp - The Restaurant Ops Show
94 - Interview With Chris Matherne - Above Store Leader Take - 5 Oil
In this episode Tommy Interviews Chris Matherne, Above Store Leader Take - 5 Oil To learn more - Click Here: https://www.take5oilchange.com/ To learn more about OpsAnalitica Click Here: https://opsanalitica.com
2022-12-21
38 min
OrderUp - The Restaurant Ops Show
93 - Interview With Rob Carpenter - Founder At Valyant AI
In this episode Tommy interviews Rob Carpenter, Founder At Valyant AI To learn more - Click Here: https://valyant.ai/ To learn more about OpsAnalitica Click Here: https://opsanalitica.com
2022-12-14
52 min
OrderUp - The Restaurant Ops Show
92 - Interview With Susan Barry - Founder Hive Marketing
In this episode Tommy Interviews Susan Barry, Founder of Hive Marketing and The Top Floor Podcast. To learn more - Click Here: https://topfloorpodcast.com To learn more - Click here: https://hive-marketing.com To learn more about OpsAnalitica Click Here: https://OpsAnalitica.com
2022-12-07
1h 06
Dapper Data
Increased Profits and Operational Management - Episode #69 w/Tommy Yionoulis
Join me as I interview Tommy Yionoulis (@tommyy), managing Director of OpsAnalitica, as we discuss data related operational management, and how do businesses become more efficient and profitable through process, accountability and data.
2022-11-07
40 min
David vs Goliath Podcast
Stand Up Comic Becomes CEO - e55 - Guest - Tommy Yionoulis - David Vs Goliath #businesspodcast
In Episode 55 of David Vs Goliath, Adam DeGraide interviews Tommy Yionoulis the CEO and Co-Founder of OpsAnalitica. Tommy's company focuses on HR performance with employees of companies large and small. He shares his journey from the stage doing comedy to stumbling his way into building this successful and growing company. A special thanks to https://automatemysocial.com and https:://anthemsoftware.com our corporate sponsors. David Vs Goliath Podcast features some of the top small business CEO’s stories of how they where able to leverage technology or other secrets to not only compete with their big competitors but actually win! In...
2022-09-28
43 min
Data Leadership for Everyone
A Classic Comic Turned SaaS Entrepreneur Story with Tommy Yionoulis - Episode 97
Watch this episode on YouTube: https://youtu.be/5GEzViLL9oU This Week’s Guest is Former Comedian and Current SaaS Entrepreneur, Tommy Yionoulis Tommy has been in the restaurant industry for nearly his entire adult life. He has a BSBA from University of Denver’s Hotel Restaurant school in addition to an MBA. This former stand-up comic turned SaaS founder, has extensive […]
2022-09-26
52 min
Long Shot Leaders with Michael Stein
How to go from a struggling stand up comedian to the founder of a successful software company with Tommy Yionoulis
How to go from a struggling stand-up comedian to the founder of a successful software company with Tommy Yionoulis. Tommy has been in the restaurant industry for nearly his entire adult life. He has a BSBA from University of Denver’s Hotel Restaurant school in addition to an MBA. This former stand-up comic turned SaaS founder, has extensive experience helping businesses become more efficient and profitable through the process, accountability, and data. He’s currently the Managing Director of OpsAnalitica, an Operations Analytics platform that focuses on managing and measuring daily team activities for large multi-unit businesses. Tommy belie...
2022-08-24
1h 00
Scale Your SaaS
219: Focus on the Details to Win - with Tommy Yionoulis
EPISODE SUMMARYIn this industry, the competition is tough. Companies are always finding ways to stand out. One way to do this is to make processes efficient. It would help improve almost all aspects of the business, leading them to achieve their goals. Some may focus on sales or marketing but little did they know that they should also be paying attention to their operations. In this episode of SaaS-Story in the Making, B2B SaaS Sales Coach and host Matt Wolach and OpsAnalitica’s Founder, Tommy Yionoulis, talk about the importance of ope...
2022-07-05
31 min
Hospitality Mavericks Podcast Show
#164 Tommy Yionoulis, Founder of OpsAnalitica, on Checklists, Operations Management and Mistakes
As you know, I’m a big fan of checklists, so it was great having a like-minded guest on today’s show – Tommy Yionoulis – to explore all things Operations Management and ticking things off your list. Tommy is the founder of OpsAnalitica, a platform that helps operators manage their daily operations and identify issues in their businesses, so they can address these before they escalate elsewhere in the business. Join us as we discuss how to avoid “business death by a thousand mistakes”, what is a data-driven checklist, why Operations Management is (and needs to be) the next big thin...
2022-06-23
1h 01
Spark Plug
Tommy Yionoulis
Tommy Yionoulis is the Founder of OpsAnalitica, a mobile operations data capture, accountability management, and analytics platform focused on the food-service industry. Drawing from his extensive career in food industry management, including at P.F. Chang's and Quiznos, Tommy developed the OpsAnalitica platform to help businesses manage their daily operations and identify issues before they affect sales, profits, and customer satisfaction.Thanks for listening to Spark Plug -- find all our episodes at Sparkplug.audioSpark Plug is brought to you by SnowShoe.io, the leading provider of SparkLoyalty -- the...
2022-06-16
33 min
The Operational Excellence Show
OpEx with Marianne Rutz - Leading Gents - Tommy Yionoulis
I love data! I love Data Analytics - and if all of this comes in an App - Happy days! My guest today is the Founder and CEO of OpsAnalitica, Tommy Yionoulis! His big promise: You can measure everything, real time in a meaningful way! What’s on paper should be on Ops Analitica! We discuss how Tommy started his business, but also what his clients get when using the App! And no we are not encouraging you to use all the functionality from day 1! Quite the opposite! Start with measuring data that moves the needle the qu...
2022-05-25
45 min
The Industry
Tommy Yionoulis And Bonus Segment with Yelena Anter
This week we have a special 2 segment episode. In the first and major part of the show, we are joined by Tommy Yionoulis - the founder and Managing Director of OpsAnalitica - an Operations Management Platform designed for the service industry. At the 45:00 minute mark, Yelena Anter returns to the podcast for a new recurring segment that will happen every month. Yelena discusses some of the interesting experiences she has had over the years while working in Las Vegas. Tommy Yionoulis has been in the restaurant industry for nearly his entire adult life. He has a BSBA...
2022-05-02
1h 00
The Retail Perch
66. Interview with Tommy Yionoulis of OpsAnalitica
This week, Gary and Shekar are joined by Tommy Yionoulis founder of OpsAnalitica, a SaaS platform that helps clients manage their daily operations and identify issues in their business so they can be addressed quickly and efficiently. Tommy tells the story of how he went from college grad to stand-up comedian to founder of OpsAnaliica. They discuss the positive impact the platform had on businesses during Covid, the ways it reduces the load of operations teams, and much more!
2022-04-25
47 min
Forktales
Tommy Yionoulis / Cofounder of OpsAnalitica & Data Lovin' Operations Expert
Tom is a restauranteur at heart who co-founded Opsanalitica, an operations data platform that helps restaurants manage and measure human activity and avoid missing the “little things” that can impact profitability. Armed with that data, restaurant owners and managers can identify and remediate issues, in real-time, before they affect the business negatively.The data and KPI’s that are important to track differs for each restaurant.Data available to restaurant owners has included sales data, labor data, food costs, inventory, and customer satisfaction data. Operations data has only become accessible recently with the use of the ta...
2022-04-14
45 min
Forktales
Tommy Yionoulis / Cofounder of OpsAnalitica & Data Lovin' Operations Expert
Tom is a restauranteur at heart who co-founded Opsanalitica, an operations data platform that helps restaurants manage and measure human activity and avoid missing the “little things” that can impact profitability. Armed with that data, restaurant owners and managers can identify and remediate issues, in real-time, before they affect the business negatively.The data and KPI’s that are important to track differs for each restaurant.Data available to restaurant owners has included sales data, labor data, food costs, inventory, and customer satisfaction data. Operations data has only become accessible recently with the use of the ta...
2022-04-14
45 min
Quench
Tommy Yionoulis / Cofounder of OpsAnalitica & Data Lovin' Operations Expert
In the restaurant industry, data is king. And if data is king, Tom Yionoulis and Opsanalitica are the king-maker. Opsanalitica is an operations data platform that helps restaurants manage and measure human activity and avoid missing the “little things” that can impact profitability. In this episode, we dive deep on data and its impact on restaurant profitability and talk with Tom about how restaurant owners and managers can put data and analytics to better use to boost the bottom line.
2022-04-14
45 min
Vigor
Tommy Yionoulis / Cofounder of OpsAnalitica & Data Lovin' Operations Expert
In the restaurant industry, data is king. And if data is king, Tom Yionoulis and Opsanalitica are the king-maker. Opsanalitica is an operations data platform that helps restaurants manage and measure human activity and avoid missing the “little things” that can impact profitability. In this episode, we dive deep on data and its impact on restaurant profitability and talk with Tom about how restaurant owners and managers can put data and analytics to better use to boost the bottom line.
2022-04-14
45 min
Forktales
Tommy Yionoulis / Cofounder of OpsAnalitica & Data Lovin' Operations Expert
Tom is a restauranteur at heart who co-founded Opsanalitica, an operations data platform that helps restaurants manage and measure human activity and avoid missing the “little things” that can impact profitability. Armed with that data, restaurant owners and managers can identify and remediate issues, in real-time, before they affect the business negatively.The data and KPI’s that are important to track differs for each restaurant.Data available to restaurant owners has included sales data, labor data, food costs, inventory, and customer satisfaction data. Operations data has only become accessible recently with the use of the ta...
2022-04-14
45 min
The Proven Principles Hospitality Podcast
How to Create Operational Integrity: Tommy Yionoulis, OpsAnalitica
Tommy is the Founder of OpsAnalitica, a company helping hospitality businesses become more efficient and profitable through process, accountability, and data. He also happens to be a former stand up comedian and a great storyteller.Checklists and standards audits are ubiquitous in our industry and it’s no secret that a lot of time and money goes into making sure that things get done in the way they’re intended. So why is there often a disconnect between daily practices which are designed to produce a certain result and outcome itself? That’s what we’re exploring in this...
2022-04-13
53 min
Brick & Mortar Reborn
PODCAST 81: Tommy Yionoulis
When you’re a business operator, how can you make sure you’re on track, gather the information you need, and keep up with what your team needs and what they’re doing? The answer is good operations management. And that’s what today’s guest’s business does – operations management and analytics. Tommy Yionoulis is the founder of OpsAnalitica. Previously he worked in restaurants and also did a stint as a stand-up comedian. Listen to today’s episode to hear what Tommy has to say about why he founded OpsAnalitica, what benefits businesses see from Tommy’s platform, and ho...
2022-03-30
32 min
Code Story: Insights from Startup Tech Leaders
S6 E10: Tommy Yionoulis, OpsAnalitica
Tommy Yionoulis has a traditional tech founder st4ry... via hotel, restaurant and standup comedy route. But in all seriousness, his Dad was literally a rocket scientist, and his Mom was a software engineer. Tommy diverted away from tech initially, and did the restaurant thing before jumping headfirst into stand up comedy, doing it for 10 years along side several hospitality businesses. When I asked him to tell me a joke, he said his jokes weren't podcast ready. After he got tired of the lifestyle, he went back to school, got his MBA, met his wife, graduate and started working...
2022-03-22
49 min
OrderUp - The Restaurant Ops Show
36 - Interview with Taylor Bell - Cheif People Office for Riot Hospitality Group
In this episode, we interview Taylor Bell, Chief People Officer, for Riot Hospitality Group. We discuss Taylor's current position, how the pandemic has affected Riot, we also learn a lot about Taylor's previous job, where he provided outsourced HR services. Taylor has one of the best war stories in this series. You definitely want to hear what happened to him. To learn more about Riot Hospitality, go to https://riothg.com To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2021-03-03
35 min
OrderUp - The Restaurant Ops Show
37 - Interview with David Leonardo - CEO of Chilln Ice Cream
In this episode, we had a great conversation with David Leonardo the CEO of Chilln Ice Cream. They make a custom flavored nitrogen-cooled ice cream on the spot. They can actually dip your ice cream in nitrogen turn it rock solid and have it delivered. So Cool! Excuse the Pun. They are looking for market partners to expand their franchise operations, if you are looking for an investment or to broaden your portfolio here is an easy way to learn more about the business. Check out Chilln here: https://www.chillnicecream.com To learn more about OpsAnalitica, Click Here: https...
2021-03-02
1h 01
OrderUp - The Restaurant Ops Show
35 - Interview with Julia Kessler - Co Founder of Nix and Kix Beverage Company
In this episode, we interview Julia Kessler, Co-Founder of Nix and Kix Healthy Sodas. We discuss going from tech to being in F&B. We discuss crowdfunding to raise money and government regulation. Check out Nix and Kix at https://nixandkix.com/ Check out Nix and Kix's crowd funding site: https://www.seedrs.com/nixandkix/coming-soon To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2021-02-25
25 min
OrderUp - The Restaurant Ops Show
34 - Interview with Richard Bexon - Using Data to Drive Luxury Travel in Costa Rica
In this interview we speak with Richard Bexon from Namu Travel. Namu Travel is the number one luxury travel agency booking custom vacations in Costa Rica. In our chat, we discuss the following: data lakes, sales, luxury real estate, travel to Costa Rica and why you should come right now, and a lot of other cool things. Please check out Namu Travel at: https://www.namutravel.com To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2021-02-24
36 min
OrderUp - The Restaurant Ops Show
32 - Interview with Bob Dupree - Restaurant Playbooks Training Solutions
In this interview we speak with Bob Dupree, Bob has been designing training and training programs his whole career. Check out his latest venture at https://www.restaurantplaybooks.com/. To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2020-07-15
44 min
OrderUp - The Restaurant Ops Show
33 - Interview with Steen Sellers - Restaurant Training, Sanitation Expert, and Ops Guru
In this episode we interview Steen Sellers, a training, sanitation, and operations guru. Steen is currently working in recruiting. https://www.linkedin.com/in/steen-sellers-6ab36b5b/ We speak about a wide range of topics and it is a great listen. To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2020-07-15
1h 09
OrderUp - The Restaurant Ops Show
31 - Contactless Payment Is Going To Be A Must Have An Interview With Laurent May From Ready
In this episode, we interview Laurent May from Ready To Pay. Laurent discusses the different contactless payment options that are available from their company. He gives you a sense of set-up times and costs as well. Contactless Payment in the restaurant and a strong take-out presence are going to be Must Haves moving forward. I was surprised at how much functionality is available. Click here to learn more: www.readytopay.com/Opsanalitica To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2020-04-09
39 min
OrderUp - The Restaurant Ops Show
30 - Silicon Valley Big Money Is Trying To Trick Restaurant Operators Recap
In this podcast, I'm recapping this blog I wrote a couple of weeks ago about Silicon Valley Financiers and how they are scamming the restaurant industry. Check out the original blog to see some cool stats on restaurant operations. https://www.opsanalitica.com/2020/01/silicon-valley-big-money-is-trying-to-trick-restaurant-operators/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2020-02-20
29 min
OrderUp - The Restaurant Ops Show
29 - Interview With Murk Maddock - Ops Services Guru
In this episode, I interview Murk Maddock. Murk is a 30 year plus industry veteran that has worked in all positions in the stores. He is now an Ops Services guru. To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2020-02-20
1h 07
OrderUp - The Restaurant Ops Show
28 - How I Would Fix Subway - Part 2
In part 2 of this two-part series. I will pretend that I'm the king of Subway and what I would do to fix the chain. I'm looking at this from the perspective that you are going to lose a majority of these Subways and how do you manage the fall. This is just a thought exercise and I have no affiliation with Subway. To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2020-02-20
43 min
OrderUp - The Restaurant Ops Show
27 - How I Would Fix Subway - Part 1
In part 1 of this two-part series. I'm going to discuss what is happening at Subway right now from a very high level. I'm going to discuss some of the patterns that I saw in failing franchisees when I managed the Franchise Assistance Program at Quiznos. In part 2, I will pretend that I'm the king of Subway and what I would do to fix the chain. To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2020-02-19
28 min
OrderUp - The Restaurant Ops Show
26 -Jim Short - 30 Years in the Pizza Hut Organization
In this installment, we speak with industry veteran, and real veteran, Jim Short. Jim has been in the industry for over 30 years, most of that time working for Pizza Hut franchises. He started in the kitchen washing dishes and has moved up to Facilities Manager for a large multi-unit operator. To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2019-01-25
41 min
OrderUp - The Restaurant Ops Show
25 - Shift Readiness Separates Great Restaurants From Good Enough Restaurants
In this podcast, we are exploring restaurant shift readiness as a concept and a philosophy. This is more of an audio blog. Here are the blog articles I mention in the podcast: http://www.opsanalitica.com/2018/06/shift-readiness-separates-great-restaurants-from-good-enough-restaurants/ http://www.opsanalitica.com/2018/06/lack-of-team-accountability-is-stealing-your-profits/ http://www.opsanalitica.com/2018/06/increase-employee-productivity/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2018-06-29
25 min
OrderUp - The Restaurant Ops Show
24 - Michael Pullman - Scheduling Doesn't Have To Suck - 5:16:18, 6.39 PM
In this Episode we sit down with a partner of ours, Michael Pullman, with Zuus Dynamic Scheduling to have a quick conversation around their scheduling program and what are the challenges with labor laws and scheduling today. Check out Zuus at https://www.zuusworkforce.com/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2018-05-15
39 min
OrderUp - The Restaurant Ops Show
23 - Tom Missios - Restaurant Consultant From The Great White North
In this episode, we interview Tom Missios, a restaurant consultant specialing in helping his client's implement systems and controls, menu engineering and social media. We talk about Tom's career and what he is seeing happening with his clients. If you would like to check out Tom's website, go to erestaurantconsulting.ca/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2017-08-01
28 min
OrderUp - The Restaurant Ops Show
22 - Allison Housley - Owner Sputnik Denver
In this interview, we speak with Allison Housley, co-owner, of Sputnik Denver. Sputnik has been at the heart of the Denver music and art scene for over a decade. Learn more about Sputnik here: http://sputnikdenver.com/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2017-06-28
19 min
OrderUp - The Restaurant Ops Show
21 - Chef Keith Jones - Renaissance Man
This is an interview with Chef Keith Jones. Keith and I have known each other since 1994 when I worked with him at The Metropolitan Club in Englewood Colorado. This is a great interview with Keith who has done and continues to do a little of everything in the hospitality business. We touch on the importance of mentors and a lot of other great topics in the business. I think a lot of you will like this episode because Keith has as expanded his horizons out of the restaurants but stayed in food service. To learn more about OpsAnalitica, Click Here...
2017-06-14
43 min
OrderUp - The Restaurant Ops Show
20 - Rob Siegal - Really Know Your Customers And What They Want
In this interview, we talk with Rob Siegal who owns Trajectory Insights, a consumer marketing and branding firm. He talks about how brands use this information to make more informed decisions and change themselves to stay relevant with their current and aspirational customers. http://www.trajectory-insights.com/ Trajectory Insights About Us: Trajectory Insights uses both data-driven quantitative and deep understanding qualitative research approaches to provide actionable growth strategies and tactics based on consumer and customer behaviors to set our clients on growth paths. To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2017-02-22
52 min
Dolly's Night's Podcast
19 - John Franke, Corp Chef, Building & Selling Restaurant Brands
In this episode, Tommy speaks with John Franke, Corporate Chef for Front Burner Restaurants. Front Burner Restaurants has gotten into the business of building restaurant brands, testing concepts, and then they look to sell those chains. They are currently the majority owners of the Twin Peaks chain. John talks about this new food hall that is going to open North of Dallas in the summer.
2017-01-03
1h 05
OrderUp - The Restaurant Ops Show
19 - John Franke, Corp Chef, Building & Selling Restaurant Brands
In this episode, Tommy speaks with John Franke, Corporate Chef for Front Burner Restaurants. Front Burner Restaurants has gotten into the business of building restaurant brands, testing concepts, and then they look to sell those chains. They are currently the majority owners of the Twin Peaks chain. John talks about this new food hall that is going to open North of Dallas in the summer. To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2017-01-03
1h 05
OrderUp - The Restaurant Ops Show
18 - Ian Garlic Discusses Digital Marketing And Social Media For Restaurants
In this weeks interview, we speak with Ian Garlic, a digital marketing guru. We discuss his experience in restaurants, his dad set up the mass distribution of Gyro's from Greece back in the 70's and used to own a restaurant that had a live dolphin show in Wisconsin. We also speak extensively about social media and the strategy that is working best for restaurants right now. Ian had a few giveaways for the show: 1. Mobile Video Studio Equipment Guide: http://iangarlic.com/vidgear/ 2.Reach out to him at http://iangarlic.com and mention the show to get his 8 Video Online...
2016-12-26
57 min
OrderUp - The Restaurant Ops Show
17 - Scott Turner Discusses Temp Monitoring And FSMA
This weeks interview is with Scott Turner, founder of Waresys. Waresys is a food safety and FSMA training company. Scott discusses how FSMA affects restaurants, the Food Code 2017 release, temp monitoring solutions how they work and how much they cost. It is a great interview that talks about things that are affecting our industry right now. To learn more about Waresys, check out their site: http://www.waresys.net/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2016-12-04
54 min
OrderUp - The Restaurant Ops Show
16 - George Tinsley II- Running Airport Restaurants is Hard Work
This episode we speak with George Tinsley II, G2. George is VP and Managing Director of Tinsley Family Concessions, they run restaurants in the Miami, Tampa, and Louisville airports. George's dad was one of the original KFC franchisees and made his deal directly with Colonel himself. George discusses the challenges of running airport restaurants and building up a family business. http://tinsleyfamily.co/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2016-10-21
1h 00
OrderUp - The Restaurant Ops Show
15 - Wayne Humphrey COO Larkburger - Ready For Growth
This week we interview Wayne Humphrey, COO of Larkburger. Wayne speaks about how Larkburger is ready to start growing out of the state of Colorado. Wayne also speaks about food consistency across the industry and why it is so hit or miss. If you live in Colorado or Overland Park KS shortly, please check out Larkburgers open interviews on Wednesday afternoons in each of their restaurants. http://larkburger.com/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2016-10-17
59 min
OrderUp - The Restaurant Ops Show
14 - Islam Ahmed Passionate About Great Operations
In this episode we speak with Islam Ahmed, GM of the Pei Wei in Dulles Virginia. Islam speaks about his passion for running great restaurants, staffing, and the importance of building a service culture in your location. To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2016-10-14
27 min
OrderUp - The Restaurant Ops Show
13 - Corey Ward COO Tom and Chee From A Tent To The Shark Tank
In this interview, Erik speaks with Corey Ward, COO and one of the founders of Tom and Chee, the grilled cheese and tomato soup concept out of St. Louis. Corey talks about their humble beginnings in a tent by an ice rink, and how they have grown their brand to have 31 locations in 15 states. Corey also talks about their appearance on Shark Tank. http://www.tomandchee.com/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2016-10-07
33 min
OrderUp - The Restaurant Ops Show
12 - Tom Moxcey's Out Of The Box Thinking
This week's interview is with Tom Moxcey, former CEO of Rock Bottom, Old Chicago's and Charlie Browns. Tom talks about his amazing career starting in Boulder, CO in 1970 through today where he is a restaurant gun for hire that will come in and fix broken restaurants by actually managing them, not just consulting and moving to the next project. Tom spends some time talking about the prestige of working at restaurants and how he feels that has been degraded over time and some of what he believes will be the unintended consequences of the current minimum wage increases. To contact...
2016-09-19
52 min
Dolly's Night's Podcast
11 - Here Is What Don Fox CEO Of Firehouse Is Working On
In this episode, Tommy Y interviews Don Fox CEO of Firehouse Subs. Firehouse has 1016 locations around the world. Don talks about his career path, what they are working on at Firehouse and the government mandated wage increases around the country. In the interview, Don mentioned Firehouse's charitable foundation, the Firehouse Subs Public Safety Foundation. Here is the address if you would like to donate: https://www.firehousesubs.com/firehouse-subs-public-safety-foundation/
2016-09-15
57 min
OrderUp - The Restaurant Ops Show
11 - Here Is What Don Fox CEO Of Firehouse Is Working On
In this episode, Tommy Y interviews Don Fox CEO of Firehouse Subs. Firehouse has 1016 locations around the world. Don talks about his career path, what they are working on at Firehouse and the government mandated wage increases around the country. In the interview, Don mentioned Firehouse's charitable foundation, the Firehouse Subs Public Safety Foundation. Here is the address if you would like to donate: https://www.firehousesubs.com/firehouse-subs-public-safety-foundation/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2016-09-15
57 min
OrderUp - The Restaurant Ops Show
10 - Interview Doug Davis - COO And Founder Of The BEC Group
In this episode, I interviewed Doug Davis COO and one of the founders of the BEC Group. The BEC Group is a multi-unit franchisee of Zaxby's and Doug has been with the Zaxby's organization since they had 13 units back in the late 90's. We cover our 5 questions and learn about a new scam that is being perpetrated on restaurant owners. To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2016-08-31
32 min
OrderUp - The Restaurant Ops Show
9 - Interview Chef David Buchanan - Chef And Founder Of www.Chef-Resources.com
This is a great interview with Chef David Buchanan. David is a working chef at the Tulalip Resort Casino in Washington State. He is also the founder of the Chef Resources website, a site dedicated to sharing culinary and kitchen management best practices and the Chef Resources Linkedin Group that has over 30,000 members. http://www.chefs-resources.com/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com 1 correction, I said Emily Riddle school, which is a pilot school in AZ, and I meant the Emily Griffith Technical College here in Denver. Sorry about that.
2016-08-30
33 min
OrderUp - The Restaurant Ops Show
8 - Interview Ari Weinzweig - Author, Restauranteur, Entreprenuer, Manufacturer
This episode, Erik Tversland, interviews Ari Weinzweig one of the operating partners of Zingerman's in Ann Arbor MI. Ari is a restauranteur and author. He is also a serial entrepreneur. Zingerman's has over 700 employees and does everything from a Deli, bakery, creamery, to a mail order business. Check out Zingerman's at https://www.zingermans.com/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2016-08-09
28 min
OrderUp - The Restaurant Ops Show
7 - Interview Adam Frager Restauranteur POS Developer
Erik Tversland interviews Adam Frager owner of Blood and Sand and Death in the Afternoon in St. Louis. Adam is also a founder of a new POS company, Brigade Society, http://www.brigadesociety.com/. Great Interview and a must listen at the end as Adam was one of the producers of ODB's (Ol' Dirty Bastards) last concert before his death and recounts what happened. To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2016-07-28
34 min
OrderUp - The Restaurant Ops Show
6 - Interview John Lewis Denver Food Group
This is an interview with John Lewis, owner of the Denver Food Group. John is an expert in helping chains develop customer focused menu strategies. Starting with the target market, customer, occasion, and developing menu items that are on trend and that resonate with your customers and drive sales. He has worked for Heinz and Wendy's. We asked John our standard five interview questions and had a great time hanging out with him. Enjoy Check out John's company at www.denverfoodgroup.com To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2016-07-22
44 min
OrderUp - The Restaurant Ops Show
5 - Due Diligence And Due Care
This is an audio blog episode that looks at the concepts of Due Diligence and Due Care and how they apply to restaurant management. This was based off of a blog written in November of 2015. To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2016-07-20
05 min
OrderUp - The Restaurant Ops Show
3 - Interview Ryan Gromfin The Restaurant Boss
This podcast is an interview with Ryan Gromfin The Restaurant Boss. We ask Ryan the standard 5 questions of the OrderUp show. He tells a great story about Mel Brooks and we learn more about his new COGS software. To learn more about Ryan and his services, check him out at http://therestaurantboss.com/ To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2016-07-12
33 min
OrderUp - The Restaurant Ops Show
2 - 5 Tips To Writing Better Line Checks
This show is an essay show, so it is doing a deep dive on one of my most popular blog posts with the same title. It explains some tips and tricks to writing more effective line checks. An effective line check ensures you are operating safely and is quick to complete. To learn more about OpsAnalitica, Click Here: https://OpsAnalitica.com
2016-07-11
14 min