Shows
Thrive TodayGetting Accountability Right with Troy KorsgadenHow can you move beyond transactional sales to build lasting business relationships? In this enlightening episode, Troy Korsgaden, a consultant specializing in global marketing, distribution, agency building, and technology strategies for major insurance carriers, shares his expertise on building business relationships, navigating business complexities, and implementing effective business development strategies. He explains his methodical approach to generating leads, nurturing relationships, and providing value before selling products or services. Troy also discusses the importance of being intentional with business development and offers practical advice for entrepreneurs looking to grow their businesses.
[00:01 - 06:00] Introduction and Business Acumen
- Why business success requires...2025-05-2127 min
Above The BusinessEpisode 442: From Disruption to Opportunity: Mastering the Art of Client Retention with Troy KorsgadenIn this episode of The Above The Business Podcast, Bradley sits down with Troy Korsgaden, a globally recognized insurance carrier consultant, speaker, and author. With over three decades of experience in consulting and training executives, agents, and brokers, Troy shares his expertise on the importance of customer acquisition, ascension, and retention—the three pillars of business growth.Troy explains why businesses in every industry, from insurance to remodeling to retail, must focus on deepening relationships with their existing customers rather than relying solely on new client acquisition. He introduces the concept of "everboarding"—a continuous engagement strategy that...2025-03-0342 min
Insurtechs.ioMastering Insurance Agency Growth & Leadership with Troy KorsgadenIn this episode of Industry Voice, host Jeff Shi welcomes the legendary Troy Korsgaden to discuss his extensive career in the insurance industry. Troy shares his journey from building one of the largest Farmers agencies in America to becoming a sought-after consultant and speaker. He reveals key strategies for scaling an insurance agency, building a high-performance team, and adapting to the evolving industry landscape. Troy also talks about his latest venture— 'Korsgaden Insights Magazine' —and how he's using it to provide valuable industry knowledge. This conversation is packed with insights on leadership, discipline, and the future of insurance. Don't miss...2025-02-2434 min
Vertafore Insurance PodcastHow do we shift from defensive to offensive in our insurance practices? Episode 404Strong relationships are the cornerstone of success in the insurance industry, fostering trust, collaboration, and mutual growth between agents and carriers. Troy Korsgaden is a published author, trainer, speaker and consultant, and the founder of Korsgaden International. In this episode, we discuss the current and future state of the market. Troy also dives deep into the critical role technology plays in enhancing efficiency and improving client service, all while emphasizing the need for a proactive mindset and intentional strategies.
Meet Troy and hear more about:
Staying focused on the client is the key to success in a tr...2025-02-0931 min
The Insurance DudesTroy Korsgaden Power Position Your Agency Success Strategies | TeaserShoot Us A Message!Watch the full episode herehttps://www.buzzsprout.com/254746/episodes/15976527 Join the elite ranks of P&C agents. Sign up for Agent Elite today and get exclusive resources to grow your agency!🔗 https://www.skool.com/agenteliteGrab our newly released book at a discount!https://ln.run/02VKzThe Insurance Dudes Weekly 5-Min ReadTips, Tricks, and Wizardry for Everything Your Agency TouchesSubscribe for a treasure trove of knowledge, and never miss out on a golden nugge...2024-11-0501 min
AVAIL PodcastEpisode 206: “Serve First” Business Mentality with Troy KorsgadenThe way we conduct business should model Jesus’s charge in Matthew 16:33—to seek the Kingdom of God first and everything else will be added. On today’s episode of the AVAIL podcast, Troy Korsgaden unpacks this principle in the context of business. He advises all industry leaders to make service the primary goal of business and watch the money follow, and he urges us to always welcome failure!2024-08-0643 min
The Insurance Guys PodcastKorsgaden InsightsIn this episode, Bradley and Scott sit down with their friend Troy Korsgaden to discuss his new magazine project. you can order it here korsgaden.com.2024-06-261h 10
The Culture Matters PodcastSeason 24, Episode 279: Guest: Troy Korsgaden: Growth or Death“There is nothing so stable as change.” - Bob DylanBack for his third appearance on the show is author, advisor, and speaker Troy Korsgaden and today he's talking with Jay about his new book, Net Gain Growth. We're hearing straight from the authors mouth about where the book came from, what inspired Troy to write it, and how it can be a helpful resource to folks looking to level up their client relationship game. Just like in baseball, Troy says it is all about the fundamentals when it comes to your r...2024-04-2537 minAbove The BusinessEpisode 330: Disruption, AI & Leaning In with Troy KorsgadenToday on the podcast, Troy discusses key industry changes with Bradley. Troy Korsgaden is a highly sought-after Insurance Carrier Consultant. He is the principal of Korsgaden International, which specializes in global marketing, distribution, agency building and technology strategies for many of the world’s largest insurance carriers and financial services companies.As a consultant, platform speaker, and author of eight books, Korsgaden’s mission is to help the insurance industry and its representatives wake up to the radical transformation taking place in the insurance industry. He helps those in the industry learn how to better communicate with cons...2024-02-1244 minAbove The BusinessEpisode 317: Above The Business WrappedA review of our 2023 Top 10 Episodes including Damon West, Troy Korsgaden, Jack Wiley, Cameron Herold, David Peterson, Walker Deibel, Allan Dib, Andrew Filar, Alex Shattuck, and Mike Michalowicz.Thanks to our sponsors...Club Capital provides monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capitalBlueprintOS provides business coaching services to owners who are ready to make the shift from Rainmaker to Architect in their business. Discover how implementing systems, processes, playbooks, and routines will sustain growth and scale in your business. Visit www.blueprintos.com to...2023-12-2932 min
The Insurance Buzz171: Don't Go Extinct: Essential Insights with Troy Korsgaden on Navigating Insurance's FutureWhat's in this episode:- The radical transformation taking place in the insurance industry- How to set yourself up for success moving forward- Changing your systems and processes- It's all about the customer- Importance of reviewsAbout Troy:Troy Korsgaden is a highly sought-after insurance and financial services consultant. He is the principal of Korsgaden International, which specializes in global marketing, distribution, field leader and advisor building, and technology strategies for many of the world’s largest insurance carriers and financial services companies....2023-08-2838 minThrive TodayHow to Build Trust with Your Clients with Troy KorsgadenWhy is it important to create meaningful connections with your clients? Welcome to the Thrive Today podcast! In this episode, our host Natalie Born talks with Troy Korsgaden, an insurance and financial services consultant, shares his expertise on building strong customer relationships. He emphasizes that genuine connections are more crucial than making a sale, and suggests staying connected with customers through intentional appointments, follow-ups, and personalized approaches. Troy's insights highlight the importance of trust and transformational relationships over transactional ones, and we discuss various ways to build customer loyalty. Ultimately, we stress the need for businesses to view customers as...2023-05-1022 min
LifeBloodBeing of Service with Troy KorsgadenLifeBlood: We talked about being of service, the ongoing transformation of the financial services industry, how to evaluate priorities and take constructive action, and how to meet the customer where they are, with Troy Korsgaden, financial services expert, consultant, speaker, and author.
Listen to learn how to stay in front of industry disruption!
You can learn more about Troy at Korsgarden.com, Facebook, and LinkedIn.
Get your copy of Discussion Partner HERE
Thanks, as always for listening! If you got some value and enjoyed the show, please leave us a review her...2023-04-2723 minAbove The BusinessEpisode 190: Net Gain Growth with Troy KorsgadenIn today’s episode, Troy Korsgaden joins Bradley to discuss his new book, Net Gain Growth, as well as insights for 2023. His Excitement for the future and changes in the marketplace, tactical role-play, ideology around Technology & AI in business, and his thoughts around the sense of urgency that the team needs to pick up from you made for a great conversation.Troy Korsgaden is a highly sought-after Insurance Carrier Consultant. He is the principal of Korsgaden International, which specializes in global marketing, distribution, agency building and technology strategies for many of the world’s largest insurance carriers and...2023-01-3045 min
Education UnfilteredEp. 60: Inflection PointMary is joined by Troy Korsgaden, President of Korsgaden International (which specializes in global marketing, distribution, field leader/advisor building, and technology strategies for many of the world’s largest insurance carriers and financial services companies) to help consumers redefine their role in the insurance and financial services industry now that the old model no longer works.2023-01-1619 minAbove The BusinessEpisode 175: 2022 Best of the Best EpisodesHere's a look back on the best of the best episodes from 2022, including interviews with David Peterson, Alex Shattuck, Troy Korsgaden. Chris Ronzio, Tom Hegna, Thomas Ntuk, David McKnight, Nathan Jamail, David Allen, Mike Michalowicz, Future Legacy Partners, and Mark Miller.Thanks to our sponsors...Club Capital offers monthly accounting, tax, and CFO services for insurance agency owners. Learn more at www.club.capital.Ready to grow your book of business? That's Direct Clicks Inc.'s specialty. Find out how they can help your agency leverage Google to drive inbound phone calls, leads, onli...2022-12-2614 min
Insurance, You Indemnify MeInsurance, You Indemnify Me: Season 2 Ep.14 Jack Jameson, owner of JWR Insurance.This episode's guest is Jack Jameson, owner of JWR Insurance, an insurance celebrity who has recently been reborn into the world of independent agency ownership. He's saving folks so much on the P&C side he is freeing up and finding the budget to get the Life and Health All day long. Jack is Farmers famous, before becoming independent he spent 20 years with farmers! As one of their top producers of life insurance, Jack was sent across the country to spread his knowledge with fellow agents. While most have to travel to expensive conferences to listen to Jack, we...2022-11-021h 28
Your Leadership LegacyEP 63 Troy KorsgadenAlways love a good talk jam sesh with Troy Korsgaden! Troy is a legend in the insurance industry. His books and programs have supported thousands of agents to take their business to the next level. Listen in! Isn't it funny how everything changes yet so much is the same? Life is evolving at faster and faster speed yet the basics are still in play. 2022-09-0117 min
The Culture Matters PodcastSeason 9, Episode 105: Guest: Troy Korsgaden: Learning Is Never EndingThis episode teaches you about learning and how it is never endingTroy Korsgaden is a highly sought-after insurance and financial services consultant. He is the principal of Korsgaden International, which specializes in global marketing, distribution, agency building, and technology strategies for many of the world’s largest insurance carriers and financial services companies.As a consultant, speaker, and author of seven books, Korsgaden’s mission is to help the insurance industry and its representatives wake up to the radical transformation taking place in the industry and create the necessary tools and roadmaps to best navi...2022-07-251h 47
The Insurance Guys PodcastService 1st with Troy KorsgadenIn this episode, Bradley and Scott sit down with industry expert and author of Inflection Point, Troy Korsgaden. The guys discuss the similarities between the restaurant industry and insurance, the direction the industry is headed, and Troy's new book. Plus, Scott shares the secret of making a fortune in the cattle business.Want More Info On The 2023 One City World Tour?Visit onecityworldtour.com/////////////Sponsor:GloveBoxA seamless all-in-one platform connecting clients to your agency and their carriers. M...2022-07-1358 minInsurance, You Indemnify MeInsurance, You Indemnify Me: Season 2 Ep.10 Ron Wadley, owner of Insurance for Texans .Ron Wadley is nothing short of a Famous agent. To many, he is known as Uncle Ron! He was an actuary before he started in Insurance and went to farmers before going Independent! Nine years in and he is well known as a Marketing Guru. Agents from all over the industry sit at his feet to listen to him and learn from him. In this show, he gets into what he does, in detail, in his agency. How he does it. We disagree on some significant fronts and it gets a little confrontational at points. We get in...2022-07-061h 27
The Insurance Chatter with Reghan BrandtTroy Korsgaden- highly sought-after insurance and financial services consultant.🌞We're back with another Chatter episode!Today I'm sitting down with Troy Korsgaden—a highly sought-after insurance and financial services consultant. 🥇 Troy is a man who never stops innovating and learning. 🎙️ He's got a lot of energy, a ton of charisma, and a real gift for connecting with his audience and moving the insurance industry forward—🌟and now he's sharing his best tips with you!Troy is known for being a man who can make a room full of people laugh. But he's also a man who can make that same room full of people think, and change their l...2022-06-1729 min
Agency Intelligence: The Insurance Podcast NetworkLet's Have A Real Conversation About Things People Don't DiscussIn this episode of Agents Influence podcast, host Jason Cass interviews Troy Korsgaden, President & Consultant of Korsgaden International. Troy talks about how he was able to build himself back from having mental and physical health issues.Episode Highlights:
Troy shares that he is an iPhone user and the last app he downloaded was Blankest. (2:19)
Troy explains that he loves to win but he learns from losing. (3:43)
Troy shares that luck has played a bigger role than skill in getting him to where he is today. (4:09)
Troy shares how he expanded his practice and...2022-06-1433 min
Insurance TownTroy Korsgaden- This guy ...Still one of the Coolest guys in our industry!!!In this episode , the Mayor sits down with his good friend , Troy Kordgaden, These two talk about all kinds of good stuff. They take a quick walk down memory lane, these two dive into handling rate increases, inflation, how to have that conversation and they have a fun conversation in regards to customer experience. The two of them geek out on all kinds of fun conversations, from carrier experiences, agency experiences, to consulting experiences. He’s been super successful but also shared about some lessons he’s lear Ed from His mistakes along the way too Sit back...2022-05-1256 minAbove The BusinessEpisode 90: Troy Korsgaden on Inflection PointDoes your existing business model work? Today on the podcast, Bradley and Troy sit down to discuss some of the topics covered in his latest book, Inflection Point (find it at www.korsgaden.com/resources). These include how to redefine your role when the existing model doesn’t work, how to build a team that can grow with the market, and having a flight plan for your business. Troy Korsgaden is a highly sought-after insurance and financial services consultant. He is the principal of Korsgaden International, which specializes in global marketing, distribution, agency building and technology strategies for ma...2022-01-1047 min
AVAIL PodcastEpisode 66: Putting the Customer First: A Conversation with Troy KorsgadenIn this episode, we’ll sit down with Troy Korsgaden, founder of Korsgaden International, to discuss his journey in business leadership, the importance of mentorship for every leader, practical steps to amazing customer service, and so much more. No matter what industry your organization is in, the fundamentals of success are the same. Aim high and don’t be afraid to fall forward as you improve your standards!2021-10-0554 minInsurance TownTroy Korsgaden- One of the coolest guys in our industry!This week the mayor sits down with Troy Korsgaden. He is an insurance industry Legend and simply one of the coolest guys The Mayor has ever visited with on this show. You will hear Troy’s story from day 1 till present day, you will hear about thoughts on technology, on distribution, and you will hear about his new book Inflection Point. 2021-03-2555 min
The Insurance Guys PodcastPeople Who Care Give It Their All With Troy Korsgaden In this episode, Bradley and Scott sit down with the GOAT of insurance agency best practices, Troy Korsgaden. ///////// Cover Desk Hire a virtual professional from Cover Desk who takes care of all the tasks you don’t need a license to perform. Click here for more info >>>Tell Cover Desk that The Insurance Guys sent you. ePayPolicy Insurance payments made easy. Created by insurance experts for the insurance industry ePayPolicy provides the simplest solution for insurance agents, brokers, MGAs...2021-01-201h 17
InsurTechTalkInsurTechLA - Troy Korsgaden, President of Korsgaden InternationalEpisode #9 2020In this episode, Troy Korsgaden will talk about his latest book, "Inflection point," and his experience consulting insurance agencies and insurance carriers and other life hacks.Troy's career spans over three decades. He has instructed and spoken with hundreds of thousands of executives, agents, brokers, and staff members.Korsgaden is a highly sought-after speaker and consultant. He authored six books promoting his mission to help the insurance industry to wake up to the radical transformation that is taking place. Signup for our angel syndication:https://www.i...2020-12-0639 minAbove The BusinessEpisode 30: Troy Korsgaden on Strategies to Building and Maintaining a Successful BusinessEver wonder how an insurance industry legend approaches his business?We're back with another incredible episode, this time with none other than Troy Korsgaden. Those of you who are in the industry might have heard of Troy or read one of his 7 industry books. If you're a fan (like us), you're in luck!Today, we discuss with Troy several key topics that you don't want to miss.Why we are beginning to see the insurance industry pivot to a more seamless distribution ecosystem with open product platforms.How to successfully build relationships with clients...2020-11-1654 min
The Culture Matters PodcastSeason 7, Episode 78: Guest: Troy Korsgaden: Re-Wire Your BrainThis episode teaches you about leadership and thinking about how you handle your book of business, if you need to change it and how you can change it to be successful.Troy Korsgaden is a highly sought-after insurance and financial services consultant. He is the principal of Korsgaden International which specializes in global marketing, distribution, agency building, and technology strategies for many of the world’s largest insurance carriers and financial services companies.As a consultant, speaker and author of seven books, Korsgaden’s mission is to help the insurance industry and its representatives wake up t...2020-11-071h 22
Agency LaunchAre you giving world class service to your insureds?My mentor, Troy Korsgaden wrote a new book called Inflection Point and it’s an important read for all insurance professionals. This episode highlights a chapter on the service we must provide to survive. I highly recommend reading it and connecting with him on LinkedIn and Facebook.2020-08-0607 min
LeadsCon Digital: Lead Generation Insights for Today and TomorrowManaging Your Insurance Leads: Finding Efficiencies and Mitigating Risk in an Uncertain TimePersonal and property insurance companies are adjusting to unpredictable times. Customers are looking for breaks on their policies as their needs change and agents are looking for the best ways to keep their lead pipeline filled. Join us as Troy Korsgaden of Korsgaden International shares insights into consumer trends, how agents are addressing the current needs, where there’s opportunity and where things might be headed. 2020-05-1314 min
Simply Explaining InsuranceSimply Explaining Insurance- #129 Troy Korsgaden
This is a very special episode for me. I had an opportunity to sit down with an industry giant, a 35 year expert in the field of insurance, an award winning agency owner, consultant, speaker, author, my friend and mentor Troy Korsgaden.
This episode is actually part two of a series and you can find the beginning of the interview here on the None of My Business Podcast. In that portion, we talk about how he built his agency, how a visit to the dentist changed his life, and some best practices when it comes to growing your...2020-04-2923 min
None of my BusinessNone of my Business S7:E6- Troy Korsgaden
This is a very special episode for me. I had an opportunity to sit down with an industry giant, a 35 year expert in the field of insurance, an award-winning agency owner, consultant, speaker, author, my friend, and mentor Troy Korsgaden.
This episode is actually part one of a two-part interview that I did with Troy. Find the second part in my other podcast, Simply Explaining Insurance. In this first part, we talk about his path to becoming an agency owner. We discuss how he ran a successful agency in his first 7 years. Something was telling Troy it...2020-04-2933 minThe Insurance DudesTroy Korsgaden Power Position Your Agency Success StrategiesShoot Us A Message!The World Famous Insurance Dudes chat with Troy KorsgadenWe Are Insurance Dudes!!! We Are Here To Learn From All The Incredible Insurance Dudes And Dudettes We Speak With And To Pass The Knowledge Nuggets That We Learn To Our Dedicated And Amazing DudeNation!For All Things Related To Being An Insurance Dude or Dudette, Incredible Tips, Amazing Tools, and Valuable Resources, Check Out The Insurance Dudes Hub!-------------------------------------------------------------...2020-03-1053 min
Your Leadership LegacyWhy it’s critical to evolve leadership with the pace of change with Troy KorsgadenNext up on the Your Leadership Legacy podcast, Tina Paulus-Krause interviews Troy Korsgaden, President, Korsgaden International to discuss why it’s critical to evolve leadership with the pace of change. Troy Korsgaden is a valued consultant in global marketing and distribution strategies and other matters of vital importance for many of the world’s largest insurance carriers and financial services firms. Over more than three decades, he has taught and inspired hundreds of thousands of people. Troy is highly respected for his insights in the application of technology for carrier workflows and distribution, as well as cha...2020-01-1531 min
The Insurance Guys PodcastCreating a Discussion Partner with Troy Korsgaden In this episode, Bradley and Scott sit down with Insurance Industry legend Troy Korsgaden. Troy is the author of several insurance industry books including the unrivaled "Power Position Your Agency". The guys discuss Troy's new book "Discussion Partner" and the theories behind it and how the concepts in the book are vital to success in the modern day insurance agency. Get Scott & Bradleys Spittin' Gold - 7 Things Your Agency Must Do in 2018 & 19 Resources: Troy Korsgaden Buy "Discussion Partner" About The Insurance Guys 2018-12-0544 min
InsuranceRadio.comTroy Korsgaden - Discussion Partner, A Radical Transformation to Unrivaled Service in the Insurance IndustryDON’T GET LEFT BEHIND! The insurance industry is going through a revolution, but too many carriers, brokers, agents, and team members aren’t keeping up with the changes. Today we live in an Amazon.com world of convenience, information, and choices. People expect every product and service – including insurance – to be as easy and efficient...2018-11-0225 minInsuranceRadio.comTroy Korsgaden - Profit from Change, Retooling Your Agency for Maximum ProfitsKnow-How – Profit from Change, Retooling Your Agency for Maximum Profits! Troy has won every production and quality service award offered by the Farmers Insurance Group, including the 2011 Commercial Agent of the Year Award. He has been a Farmers Insurance President’s Council member for 21 consecutive years, which is an elite honor accomplished by less...2016-01-2218 minInsuranceRadio.comTroy Korsgaden - Unleash the Power of Your AgencyKnow-How – Unleash the Power of Your Agency! Troy has won every production and quality service award offered by the Farmers Insurance Group, including the 2011 Commercial Agent of the Year Award. He has been a Farmers Insurance President’s Council member for 21 consecutive years, which is an elite honor accomplished by less than half of...2016-01-1812 minInsuranceRadio.comTroy Korsgaden - Specialization: The Master Key to Agency TransformationKnow-How – Specialization: The Master Key to Agency Transformation! Troy has won every production and quality service award offered by the Farmers Insurance Group, including the 2011 Commercial Agent of the Year Award. He has been a Farmers Insurance President’s Council member for 21 consecutive years, which is an elite honor accomplished by less than half...2016-01-1215 minInsuranceRadio.comTroy Korsgaden - Power Position Your Agency, A Guide to Insurance Agency SuccessKnow-How – Power Position Your Agency, A Guide to Insurance Agency Success! Troy has won every production and quality service award offered by the Farmers Insurance Group, including the 2011 Commercial Agent of the Year Award. He has been a Farmers Insurance President’s Council member for 21 consecutive years, which is an elite honor accomplished by...2015-12-2817 minInsuranceRadio.comTroy Korsgaden - Top ProducerVantage Point – Korsgaden International! Troy has won every production and quality service award offered by the Farmers Insurance Group, including the 2011 Commercial Agent of the Year Award. He has been a Farmers Insurance President’s Council member for 21 consecutive years, which is an elite honor accomplished by less than half of 1% of all...2015-07-0123 min