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The Process Lab
#99 | The Franchise World is Evolving—Are You? | The Process Lab Podcast
Jon Ostenson is a top franchise consultant and CEO, specializing in non-food franchising—a high-growth sector often overlooked by entrepreneurs. Ranked in the top 1% of franchise consultants, he has helped countless individuals and businesses identify profitable opportunities beyond food service.With deep industry expertise, Jon guides clients toward scalable, high-return investments in home services, wellness, automotive, and more. A sought-after advisor and speaker, he continues to redefine franchising, empowering entrepreneurs to achieve financial success.
2025-04-01
25 min
The Process Lab
#98 | Small Business, Big Impact | The Process Lab Podcast
Andy Audate is a visionary entrepreneur, dynamic speaker, and the President and CEO of AudateMedia, as well as the Founder of Progreda.com. With a passion for empowering businesses, he leads AudateMedia, a global marketing agency that specializes in helping small and medium-sized businesses scale by leveraging cutting-edge digital marketing strategies.As a recognized expert in small business marketing, Andy has worked with thousands of entrepreneurs, providing them with the tools, knowledge, and strategies needed to attract high-quality leads, convert prospects into loyal customers, and generate millions in revenue. His expertise spans across digital...
2025-03-25
24 min
The Process Lab
#97 | Convert Connections into Clients | The Process Lab Podcast
Colin Hirdman is a passionate entrepreneur dedicated to helping businesses grow. Through Monkey Island Ventures, he builds and supports companies, providing them with the resources they need to succeed.He’s also the co-founder of Rainmaker, a platform designed to help founders, coaches, and sales teams expand their LinkedIn network, generate leads, and increase sales. Rainmaker’s secret weapon? The "Authentic Engine".
2025-03-11
40 min
The Process Lab
#96 | The Power of Processes in Any Industry! | The Process Lab Podcast
Roggen Frick, founder of Bear Iron Works, is a seasoned contractor who knows what it takes to get the job done. With years of hands-on experience, he designs and builds tough, reliable equipment that helps professionals save time, boost productivity, and tackle the toughest projects.But success isn’t just about having the right tools—it’s about having the right processes. Processes build more than structures—they build successful businesses. Roggen applies this mindset to both his equipment and his company, ensuring every product is built with efficiency, durability, and reliability.
2025-02-25
23 min
The Process Lab
#95 | How to Skyrocket Your E-Commerce Sales with Smart Marketing | The Process Lab Podcast
David Valentine is a seasoned entrepreneur, former agency founder, CEO, business coach, and strategist. Now, as Co-Owner & CRO of Finch, he helps e-commerce brands grow through paid ads, SEO, influencer marketing, and more.With 10 businesses built and $1B+ in revenue generated for 1,000+ clients, Dave has worked with top brands like Target, Time, and American Express. His expertise in marketing and business growth makes him a trusted leader in the industry, helping brands scale and succeed.
2025-02-18
33 min
The Process Lab
#94 | Productivity Hacks Every Business Needs to Know | The Process Lab Podcast
Meet Ryan Pollyniak! As a Microsoft Dynamics expert, he is passionate about helping businesses streamline operations, enhance productivity, and achieve long-term success through innovative technology solutions.Western Computer, a trusted Microsoft Gold Partner, specializes in Dynamics 365 Cloud solutions, empowering companies to optimize their processes, improve decision-making, and drive growth. With over 30 years of experience in ERP, CRM, and business intelligence, they provide tailored solutions that help businesses stay agile and competitive in an evolving marketplace. Whether it's automating workflows, improving customer relationships, or enhancing data insights, Western Computer equips organizations with the tools they...
2025-02-12
26 min
The Process Lab
#93 | How to Scale Your Business to 7 Figures | The Process Lab Podcast
Ann Carden, CEO of A. Carden Inc., is a Business Strategist and Mentor with a track record of helping entrepreneurs and executives achieve success. She specializes in elevating personal brands, increasing influence, and positioning professionals as industry experts who attract high-value clients and opportunities.
2025-02-05
29 min
The Process Lab
#92 | Inspiring Innovation Through Creative Leadership | The Process Lab Podcast
Nick Schwarzrock is the CEO of Advanced Recovery Specialists. With a dynamic approach to leadership, he excels in sales, business development, and strategic planning within the healthcare industry. Nick is dedicated to delivering excellence with a sense of urgency and accountability, always putting customers first and striving to exceed their expectations.
2025-01-28
26 min
Insider's Career Club Podcast -Sindy Thomas
ICC 4-15, Episode #15, Samuel Drauschek, Co-founder and Chief Process Scientist of Truvle
Send us a textSam Drauschak is the Co-founder and Chief Process Scientist at Truvle, whose mission is to assist businesses in reducing wasteful activity by providing them with innovative tools, software and expert content. Sam developed the Truvle Mapping Language (TML), a universal process mapping language adopted as the standard for multiple large enterprises globally. He has worked in multiple industries: in financial services; resources; legal services; media and digital services. Sam has also written, Becoming A Conscious Business, a book that explores the efficiency of biological systems and how t...
2024-10-02
26 min
Million Dollar Flip Flops
40 | Systemize, Scale & Succeed: The Power of Process with Truvle Co-Founder Sam Drauschak
Sam Drauschak is a process scientist and Co-founder of Truvle, a knowledge and software company helping to democratize and automate best practice consulting knowledge through accessible tools. Rodric and Sam sit down to talk about why Sam is so passionate about process in general, and bust some myths about process along the way. Plus Sam reveals why - if you’re working longer hours than you’d like and still struggling to scale - it could be better processes that will set you and your business free.What You Will Learn In This Episode:The two most...
2024-04-26
23 min
United States of Small Business
Redefining Efficiency: Truvle's Revolution in Business Processes with Sam Drauschak
Dive into the world of process science with Sam Drauschak, co-founder of Truvle, on this episode of the United States of Small Business. Sam shares the genesis of Truvle, the critical role of process data, and the power of process mapping in transforming business efficiency. We delve into why understanding process science is essential for today's leaders, explore the landscape of AI and its impact, and gather invaluable advice for aspiring entrepreneurs. Join host John Quick as we uncover the secrets to optimizing business operations and driving growth through conscious, strategic actions.
2024-04-05
19 min
The Accidental Entrepreneur
Sam Drauschak - truvle
Sam Drauschak is the Co-founder and Chief Process Scientist at Truvle, whose mission is to assist businesses in reducing wasteful activity by providing them with innovative tools, software and expert content. With over a decade of experience in management consulting, Sam has worked with companies in financial services, resources, legal services, media, and digital services to simplify and improve their operations using business science fundamentals. He is the author of Becoming A Conscious Business, a book that explores the efficiency of biological systems and how to apply them to modern businesses. Leading his team...
2023-12-08
50 min
Scaling With People
Revolutionizing Business Efficiency: Insights and Strategies from Samuel Drauschak at Truvle
Send us a textReady to revolutionize the way you view efficiency and scale your business? Brace yourself for an enlightening conversation with Samuel Drauschak, co-founder and chief proxies scientist at Truvle. His unique insights on process science and strategic application through the TruvleMapping Language are transforming the employer-employee dynamic and reinventing business growth strategies. Samuel's pioneering journey, coupled with his invaluable teachings, will inspire entrepreneurs to grasp their processes and systems, creating sustainable value for their workforce.Our riveting discussion with Samuel doesn't stop there. We delve deeper into the mechanics of efficiency and...
2023-11-20
20 min
Next In Time
Episode 65: Reducing Wasteful Activity Through Process Mapping | Sam Drauschak, Co-Founder and Chief Process Scientist Of Truvle
As businesses become more and more complex in its structure, we as humans have the tendency to get overwhelmed by the complexity, thus resulting in chaos. Along with the chaos, we have a huge capacity in generating in a huge amount of waste which can be either a waste of resources or a waste of time, leading to productivity issues. Sam Drauschak is looking to help resolve those major issues. Sam is the Co-Founder and Chief Process Scientist of Truvle, whose mission is to assist businesses in reducing wasteful activity by providing them with innovative tools, software, and expert content. ...
2023-09-18
30 min
The Process Lab
#79 | Managing Your Money with Stacey Bennett | The Business Therapy Podcast
Have you heard the term ‘financial mindfulness’ before? Because it might be the key to your long-term success. This week we’re joined by Stacey Bennett, the Founder and Lead Profit Advisor at SLC Group to discuss how driven entrepreneurs can financially insulate their life and business. Plus, tune in to understand: The 3 components of financial mindfulness - How to plan for the looming recession - One simple change you can make to live in alignment with your money - 5 tips for remaining financially mindful
2023-06-15
36 min
The Process Lab
#78 | How To Make Decisions | The Business Therapy Podcast
Are you having a tough time making a decision? In business and life, they're everywhere. But don't worry, this week on Episode 78, Sam and Jon got your back. In this episode, we explore strategies and techniques to help you make informed choices that lead to success. Making the right business decisions is crucial for any entrepreneur or business professional. Join us as we uncover valuable insights and expert advice on how to navigate through the decision-making process effectively. From understanding the importance of gathering relevant information to evaluating risks and benefits, we...
2023-06-08
33 min
The Process Lab
#77 | The Forever Labor Shortage | The Business Therapy Podcast
AI and automation = doom and gloom or boom and boon? This week it's just you, Sam, and Jon as we dive into what's here (and whats coming) from the world of automation. The guys examine an article recently published on Business Insider about the coming labor shortage and how automation is going to fill the gaps that humans won't. Tune in right now to understand the business opportunities this technology presents for entrepreneurs. Plus get expert opinion on how AI and automaion will impact your career path. https://www.businessinsider.com/baby-boomer-retirement-surge-spark-forever-labor-shortage-jobs-workers-2023-5?utm_medium=referral&utm_source...
2023-06-01
34 min
The Process Lab
#76 | Get What You Want with James Van Der Walt | The Business Therapy Podcast
This week we’re joined by James Van Der Walt, Owner, CEO, and Life and Business Master Transition coach at VanDerWalt Coaching. Join Sam, Jon, and James as they dive into consciousness, happiness, personal and professional growth, and so much more. Plus, tune in to: So, if you’re ready to get more out life and work, take a seat, and let’s talk about it on Business Therapy. • Discover the catalysts that will reignite your passion and purpose and lead you down a fulfilling path.• Master the factors that will inspire action in your life...
2023-05-25
32 min
The Process Lab
#75 | Integrity, Trust & Conscious Behaviour In Business with Anmol Singh | The Business Therapy Podcast
This week Anmol Singh joins us on Business Therapy. Anmol is a trader, investor, author, and founder of www.livetraders.com. Dive in with Sam and Jon and explore how integrity forms the foundation for conscious behavior, fuels trust and credibility, and can set entrepreneurs on the right path. Plus gain practical strategies that create the psychological momentum required to launch your personal and professional growth. So, if your interested in the transformative nature of integrity in business, take a seat, and let’s talk about it on Business Therapy.
2023-05-15
27 min
The Process Lab
#74 | Calibrating Your Intuition with Lyn Christian | The Business Therapy Podcast
This week we’ve got Lyn Christian on the show. Lyn is a Master Certified Coach (ICF MCC), executive coach, business and life coach, speaker, author, and founder of SoulSalt Inc. Join Sam, Jon, and Lyn as they discuss how you can overcome obstacles, find purpose in being, become an advocate for your own success, and launch into the business and life you deserve to have. It’s not everyday we get someone with so much in-the-trenches experience with producing productive change. And they brought the heat this week! So, take a seat, and let’s talk...
2023-05-08
45 min
The Process Lab
#73 | Working with Tony Robbins & Defeating Alcoholism with Dave Albin | The Business Therapy Podcast
This week on Business Therapy, Sam and Jon sit down with Dave Albin, a master fire walk instructor, fear conqueror, entrepreneur. Dave’s personal journal is inspiring & thought provoking: from getting himself out of the grip of alcoholism and suicidal behaviour to working with the great Tony Robbins for 19 years as his go to fire walk instructor, to creating his own business as the #1 fire walking instructor in America. Dave truly brings a gritty spirit to the world of entrepreneurial endeavours with his story and success reflecting that. As D...
2023-05-01
49 min
The Process Lab
#72 | Hypnosis, Timeline Therapy & Beating Anxiety with Gina Mollicone-Long | The Business Therapy Podcast
Join Sam and Jon on episode 72 of Business Therapy as they chat with Gina Mollicone-Long. Gina is an international best-selling author, speaker, trainer, and business coach. Gina comes to us as the foremost expert on Timeline Therapy and Natural Language Processing - Or NLP - as a way to defeat your anxiety and help you overcome moments in your life that might seem too stressful to deal with. Tune in to this super fun and interactive episode to: • Gain advanced skills and strategies that increase your overall performance as an entrepreneur. • Increase your awa...
2023-04-24
51 min
The Process Lab
#71 | Art, Humanity & The Failure of Systems with Michaell Magrutsche | The Business Therapy Podcast
Humans live within many types of systems, with nature taking the top spot of how we govern our day to day existence. We live our lives by unwritten rules of this system, only questioning it when it doesn't work for a particular group. Systems are everywhere around us - creating winners and losers every second - and might be leaving a trail of people left in the dust. But what happens when things like art, or a basic love of humanity, comes along to test the rules of this carefully curated reality? How do...
2023-04-17
50 min
The Process Lab
Clip | Why Is Corporate Culture So Hard To Measure? | The Business Therapy Podcast
From Episode 70 | Emotional Capitalism with Will Samson ---------------------------------------------------------------- Sam, Jon and our guest Will discuss the validity of corporate culture testing. Why are so many companies devoid of corporate culture? Why is it so hard to measure? And does corporate culture even exist?
2023-04-10
08 min
The Process Lab
#70 | Why We Need To Adopt Emotional Capitalism with Will Samson | The Business Therapy Podcast
This week we’ve got Will Samson on the show. Will is a PhD and a transformational mindset & change coach that guides tech companies, C-Suite executives, and entrepreneurs to amazing levels of growth. Join Sam, Jon, and Will as they cover topics that include emotional capitalism, dealing with outward success and internal chaos, how to pull yourself out of a life crash, how to use honesty to launch progress towards your goals, and more! It’s not everyday you can be a fly on the wall for such a high level business consulting convers...
2023-04-03
49 min
The Process Lab
#69 | The Cure For Indecisiveness with Steven Lentz | The Business Therapy Podcast
This week we’re joined by Steven Lentz, the owner of Ocelot Traffic and former firefighter. Episode 69 is a must listen for the entrepreneur that’s toiling away at building a self-sustaining business. Listen to acquire: • The skills needed to face the unknowns of your entrepreneurial journey (especially if you have no safety nets in place) • The best way to stay present while you’re make critical decisions. • The keys to building a self-sustaining business. • A mindset of security that will help you succeed. Plus, more! So if you’...
2023-03-27
42 min
The Process Lab
#68 | Make Your Business Fun with Ken Attard | The Business Therapy Podcast
Time freedom, more energy, and increased profitability all while adapting and growing your business. How’s that sound? This week Sam and Jon welcome Ken Attard to the show. Ken is the Founder of Mindset Malta, and he helps entrepreneurs like you adapt and pivot your business in a fun and free-flowy way. Tune in for fresh tips on entrepreneurial and business success, plus discover how mindfulness ties it all together. So, forget about the hustle (and the hassle) for now, and let’s talk about it… on Business Therapy.
2023-03-20
42 min
The Process Lab
#67 | Consistency Is King with Simon Chan | The Business Therapy Podcast
This week we’re joined by Simon Chan, a Consistency Coach and author of ‘The Consistency Pill’. Tune in as Sam and Jon talk with Simon about the secrets of how to maintain consistency (personally and professionally) so that you can defeat overwhelm, achieve your goals, and lead a more fulfilling life on your way to success. If you ricochet between explosive progress and harrowing plateaus, this one’s for you. Let’s talk about it.
2023-03-13
35 min
The Process Lab
#66 | Conflict Avoidance & Keeping Your Power with Christian De La Huerta | The Business Therapy Podcast
Conflict avoidance is an art, and not in the way of dancing around obvious issues and turning a blind eye to glaring problems. It is an art from the perspective of addressing the issue head on in a way thats accommodating, inspiring, and honorable. To friends. To family. To peers. Tune in this week for a special episode with Christian De La Huerta; Author and spiritual LGBTQ leader, and get in on this riveting conversation about how to manage conflict in the perfect way. Avoiding conflicts at work? Lets talk about it...
2023-03-06
46 min
The Process Lab
#65 | Dealing With Sociopathic Leadership with Gordon Graham | The Business Therapy Podcast
Is your boss a sociopath? This week we’re joined by Gordon Graham, author of The Intrepid Brotherhood – a book that uncovers the truth about the intimidation, distrust, and secrecy that plagues corporate America. Tune in as Sam, Jon, and Gordon help you overcome the tactics that corrupt executives use to maintain their power and control. Stop feeling disheartened. Stop feeling disconnected. Start leading your peers mindfully to persevere. Let’s talk about it. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- For more information on author Gordon Graham, or to check out his thrill...
2023-02-27
48 min
The Process Lab
Clip | The Moral Question Of Artificial Intelligence | The Business Therapy Podcast
Taken from Episode 64 In this clip, Jon & Sam discuss the morality of Artificial Intelligence and what implications getting rid of simpler jobs may have for society as a whole.
2023-02-20
04 min
The Process Lab
#64 | ChatGPT, AI & The Future Of Entrepreneurship | The Business Therapy Podcast
AI landed in a big way in 2022 with apps like ChatGPT, Chinchilla, and Google Bard hitting mainstream. And with all the hype (and a few doomsday predictions) surrounding it, Jon and Sam wanted to dive in. Tune in this week to learn how these new tools can accelerate your critical thinking skills, drive your success to new heights, and morph you into a super entrepreneur (or someone that’s incredibly effective at their job).
2023-02-13
47 min
The Process Lab
#63 | Running A Family Business Effectively with Cody Widmann | The Business Therapy Podcast
Have you seen Orange County Choppers? You know - the famous motorcycle reality show that follows the Teutul family around as they build and refurbish chopper-style bikes? What do you think the chair budget was on that show? Because from what we remember, the cameramen spent more time dodging furniture than covering refurbs. And sometimes, running a family business can be a lot like that. With emotions running high and the already tense relationship dynamic, running a business with members of your own family can feel like a daily fight of words, and...
2023-02-06
46 min
The Process Lab
#62 | Creating Freedom In Your Business with Pete Mohr | The Business Therapy Podcast
This week we’re joined by Pete Mohr, an entrepreneurial coach at Simplifying Entrepreneurship, a speaker, and a mastermind facilitator. Join Sam, Jon, and Peter to learn how you can successfully navigate your path as a business owner, entrepreneur, and leader. Let's talk about it.
2023-01-30
39 min
The Process Lab
#61 | The Surprisingly High ROI on Gratitude In Business with Steve Buzogany | The Business Therapy Podcast
Everybody loves a gift...right? In business, showing gratitude and empathy are some of the best ways to creative a thriving referral program that keeps your business churning. In fact, gift giving has been shown to be the BEST way to achieve a great word of mouth - but are you doing it right? Millions of small businesses are potentially harming their fragile ecosystem by partaking in gift giving for the wrong reasons. Do you care about your relationship with your customer? Are you giving them a gift or a "promotion"? Are you...
2023-01-23
50 min
The Process Lab
#60 | Using The Pleasure Mindset For Career Fulfillment with Alara Sage | The Business Therapy Podcast
Work, work, and more work, and then success and… unfulfillment? This week we’re joined by Alara Sage, an etheric coach that helps transform performance-based mindsets into a deeper, more fulfilling state of existence. So… if you’re feeling unfulfilled personally and professionally (even if you’re successful) … Tune in to this week’s episode and unlock a brighter, more pleasurable path for yourself. Let’s talk about it.
2023-01-16
51 min
The Process Lab
#59 | The Small Business Revolution with Kerry-Ann Powell | The Business Therapy Podcast
THE REVOLUTION IS HERE! Well...not quite so dramatic, but in 2023 and beyond the rapid uprise and attempts at small business is going to skyrocket. And why is that? For starters, in an (almost) post-Covid world, workers are ejecting from the corporate world in droves in search for a better understanding of what makes a great balance in life. The desire for not having a keeper in the workplace is felt by an entire overworked population, and the uprising has slowly begun. People are now taking their new found skills, or old ones...
2023-01-09
43 min
The Process Lab
#58 | Starting A Podcast From Scratch And Other Year End Review Questions | The Business Therapy Podcast
WE MADE IT! 🥳 2022 is in the books and the fellas of The Business Therapy Podcast take a minute to look over the first full year of our small but mighty show. We've had so many awesome entrepreneurs on in 2022, from professional athletes to future titans in the business space, and Jon & Sam wanted to dedicate an entire episode to answering some questions and diving deep into why they started the show on the cross section of business and mindfulness. The guys also wanted to to thank you - our listeners - in being a great...
2022-12-19
53 min
The Process Lab
#57 | Is The College Degree Worth It Anymore? | The Business Therapy Podcast
How low is the value of a college degree? Should you bother going to school anymore? Are you better off self teaching? And if you’re going to school, how do you know you’re in the right program? The boys from Business Therapy sit down and answer all your questions about what you may (or may not get) from university. Tune in, and let’s talk about it.
2022-12-05
52 min
The Process Lab
Cheat Sheet | #2 | Why You Shouldn't 'Fake It 'Till You Make It'
Fake it until you make it... What a terrible piece of advice. The age old adage of pretending to be something you're not until you're something you think you want to be has kept anxiety medication companies in business for decades. And let's not even THINK about the crippling Imposter Syndrome or the crushing weight of unrealized potential. This week's Cheat Sheet is here to tell you one thing - BE AUTHENTIC. It's better to slowly succeed at being who you are than rapidly make it to the top wearin...
2022-11-30
00 min
The Process Lab
#56 | Getting Your App Off The Ground With Trey Winn and CJ Campbell of Vibez Music | The Business Therapy Podcast
This week we chat with CJ Campbell and Trey Winn from Vibez Music, an exciting app for people that love to listen to music together. What do you do when you have a million ideas about how to get more people to use your app? Well, sometimes the best way to scale your biz in 2022 is by taking growth efforts offline. The old-fashioned way. Put in the footwork, get your product in front of real people, and give them real experiences. Especially if your product or service connects people. ...
2022-11-28
44 min
The Process Lab
#55 - Creating A Successful Experience Based Business with Christina Chen | The Business Therapy Podcast
This week we’re joined by Christina Chen. She’s the founder of FoodiePath, an online marketplace that allows foodies to provide and participate in food experiences. From in-home dining, food, and brewery tours to cooking classes. Efficient processes are vital to an experience-based business like FoodiePath. And when you’re trying to scale, it’s easy to get distracted and forget that. Remember…before you can sell your experience to 500 people, you have to sell it to 5 first. Tune in for helpful tips on how to scale your experience-based business the right
2022-11-21
46 min
The Process Lab
#54 | Protecting Yourself From Burnout with Shea Emry | The Business Therapy Podcast
This week we’re joined by Shea Emry. An ex-pro football player turned entrepreneur that brings big energy and big ideas to life through his business. Sometimes though, too many ideas results in Shiny Object Syndrome…and channeling all your energy on a single actionable next step can seem impossible. Can you relate? Tune in right now to understand how you can leverage that energy into big business moves.
2022-11-14
45 min
The Process Lab
#53 | How To Create A Personal Brand with Max Sullivan of Stoked On Email | The Business Therapy Podcast
Does. Speaking. Like. A. Business. Robot. Bother. You? Or do you align with it? This week’s guest, Max Sullivan, the owner of an email marketing company called Stoked on Email, is trying to find his voice in a crowded space. And he wants to stand out. Join Sam and Jon as they help Max answer the questions any budding entrepreneur might ask: How much personality can you inject into your brand? Does it turn off potential clients, and kill client acquisition? Will people not take you se...
2022-11-07
41 min
The Process Lab
#52 | Handling Divorce & Other Entrepreneurial Questions | The Business Therapy Podcast
Unfortunately, this episode won’t be of any use to you… Unless you want to know: • The #1 way to recession-proof your business (you can do make this change today). • How to keep your business environmentally sustainable as you scale. • The secret to getting off the mat and successfully re-starting your business after life kicked your ass (read: you got a divorce and lost half your money). Tune in to get answers to these questions, and more!
2022-10-31
43 min
The Process Lab
Cheat Sheet | #1 | The Tragic Stat Facing 65% of Americans and 100% of Humans
One day you're going to say goodbye to everyone you love. Yet 65% of American's are squandering their existence at jobs that make them feel like crap. Are you part of this 65%? If you are, this clip will help.
2022-10-24
01 min
The Process Lab
#51 | Bouncing Back After Covid Hurts Your Supply Chain with Allison Evanow of Square One Organic Spirits
This week we’ve got Allison Evanow on the show. She’s the founder and CEO of a successful artisanal organic spirits company called Square One Organic Spirits. The chaos of the last two years has wiped out so many supply chains form a staffing perspective. It’s as if complete rolodexes went up in flames. And that’s put Allison and her team in the position of having to start over and refamiliarize new distributors and salespeople to her brand. Which gets discouraging. Fast. But there is a way you can buil...
2022-10-17
54 min
The Process Lab
#50 | Scaling The World's First Job Search Engine For Cannabis Consumers with Damian Jorden of Phynally
It's hard to scale your business. It's even harder when you're the first one in the space, and there isn't a playbook for your product. This week, we welcome Damian Jorden, CEO and Founder of Phynally - a brand new, first of its kind job search engine for cannabis consumers. Damian has hit a point in his product cycle where he needs guidance in a direction to make his search engine as successful as we think it can be. The only problem is, cannabis is a risky space. Millions around the United States...
2022-10-10
48 min
The Process Lab
#49 | Networking 101 | Where Are They Now with Nicco Leone
Is networking your thing? No? Good. Nicco rejoins our show after three months. And his results are, well … outstanding. By making a passive change to his approach to networking he’s attracting more customers than ever, and his trajectory is sustainable. Our second ever “Where Are They Now?” episode paints the picture of the power of passive peopling (if you do it the right way). Tune in to learn how to do it the right way.
2022-10-03
14 min
The Process Lab
#48 | Juggling Multiple Businesses with Kevin Rusnell of Digital Intelligence Group & Peace Restaurant
This week we’re joined by Kevin Rusnell. He’s the CEO and Founder of Digital Intelligence Group, a digital consulting and marketing agency, as well as owner of Sault Ste. Marie, Ontario's newest upscale restaurant, Peace. What should you do if your business keeps coming up against the same threshold and can’t seem to scale passed it? Do you keep trying? Do you hire more people? Do you give up? We tackle this question, and more in this week’s episode. Tune in now to learn: • How to delegate...
2022-09-26
46 min
The Process Lab
#47 | When Selling Too Much Becomes A Problem with John Failla
This week we’re joined by John Failla. He’s the CEO and Founder of Pearl, an all-in-one SaaS platform that allows you to streamline your tutoring business. Is there such thing as selling too much? On the surface it’s a great problem to have. But it can still be a problem. And it can eventually harm the long-term success of your business. Tune in now to learn: • How to navigate the critical project launch period with a new client so that you set your business up for long-term success (if you’r...
2022-09-19
1h 00
The Process Lab
#46 | How To Effectively Launch Your Product with Carly Buxton of Nessle
This week we’re joined Carly Buxton, the CEO and Founder of Nessle, an online platform that connects new and expectant parents with trained experts for personalized guidance. You’ve put in the work, and your product is ready to launch…but marketing isn’t your team’s strong suit. So how do you maximize this crucial period in your business? • The better way to successfully launch your service for the very first time. • How to get the most out of a small initial budget, so that you can snowball revenue into more serv...
2022-09-12
53 min
The Process Lab
#45 | Managing In Spaces That Aren't Your Expertise
This week we’ve got Jonathon Cohen on the show. Co-founder and Vice-President of Hoth Intelligence, an augmented reality software that leverages machine learning and AI to provide next generation medical care. If you’re a leader at a startup that has major potential, you’re going to find yourself operating in spaces that aren’t your expertise… So how do you still contribute and lead your team in those moments? Tune in right now to learn: • The secret to enabling your company to consistently move forward, even when the process...
2022-09-06
43 min
The Process Lab
Seminar Series | #1 | Should You Take Funding For Your Start Up?
We've all heard about someone like this. A young, ambitious entrepreneur taking VC funding in order to supercharge their success rate for a dream they've been working on their whole lives, only for the rug to be torn out from under them for not hitting benchmarks, having their company stripped down for parts. You can take funding for your start up, but has anyone asked if you SHOULD? In our first ever Seminar Series episode, Jon and Sam go into the pitfalls of taking someone else's money to fund your dream, and what happens to you...
2022-08-31
22 min
The Process Lab
#44 | How To Build Trust As A New Business with Kenny Rose of FranShares
This week we’re joined by Kenny Rose. The Founder and CEO of FranShares. An investment platform that lets you generate passive income through franchise investing. Tune in to discover: • 3 dimensions that help your business build universal trust, even if you’re the new kid on the block. • How to identify an important (but subtle) detail of your objective that, if missed, can cost you the trust of your customers. • The best way to start the conversation with potential clients so that they trust you from the very first interaction. And so m...
2022-08-22
47 min
The Process Lab
#43 | Know What You're Selling with Tobias Noyes | The Business Therapy Podcast
This week we’re joined by Tobias Noyes, the founder and CEO of Veivos. A results-driven SEM firm built for ambitious mid-sized businesses. This week Sam and Jon answer the important questions that all intelligent business owners must ask themselves. Topics include: • How to differentiate your offering so that your prospects decide to give you their money (even if you’re in a space filled with capable competitors). • The better way for you to articulate the additional value that you’re bringing to the table. • How to determine if outbound sal...
2022-08-15
48 min
The Process Lab
#42 | How To Stay True To Your Business Mission With The Founders Of Crunchy Hydration
This week we’re joined by Megan Riggs and Kim Beachum. They are the CEO and COO of Crunchy Hydration, a great tasting water that hydrates on a deep cellular level while easing the mind and body of everyday stressors. In this episode we navigate the difficulties that are unique to bringing an authentic CBD product to market. Topics include: - Staying present with your business decisions so you can simplify your decision-making process around the issue of regulation and the ‘unknowns’. - How to not get stuck in your own head w...
2022-08-08
44 min
The Process Lab
Welcome To Business Therapy
Welcome. We’re Jon & Sam, two gurus from the business consulting world. 30 years in the consulting industry has led us to a fundamental truth: Businesses are like people. They make mistakes, they have goals, they fail, they hold onto bad habits, and sometimes… they just need to take a deep breath. Being mindful of where you are, who you’re with and where you’re headed can be critically beneficial for any organization. But how? It doesn’t come easy. It’s a process that sometimes consists of doing things counter intuitively. Businesses must...
2022-08-05
01 min
The Process Lab
#41 | Keeping The Work Fun And Your Business Energized With Elisabeth Edelman
This week we’re joined by Elisabeth Edelman. Founder and CEO of Golden Word, a successful boutique PR and communications consulting firm. We cover a wide range of topics that are relevant to any small (but powerful) business, including risk management and growth, as well as: How you can effectively communicate with your team so that you develop a high powered, high energy and fun environment. The best approach you can take as a leader of a small team to determine the most effective course of action for the future. How the perspective of “having to prov...
2022-08-01
47 min
The Process Lab
#40 | Starting A Business In A Recession | The Business Therapy Podcast
Starting a business in recession. It sounds tough - and it is. But, there are ways to get it off the ground and make it successful so you can walk out the other side with a solid operation. This week for our 40th episode, we've got Nick King on the show asking for advice on how to keep his successful luxury wine investment business, Vint, recession proof and recession capable. Let’s talk about it.
2022-07-26
45 min
The Process Lab
#39 | Q&A Day 2 | Answering Viewer Questions On Business Success, Failure and Returning To The Office
This week Jon and Sam answer more viewer questions on entrepreneurship, consciousness, and mindful business. Tune in to find out: • The one trait successful business owners and entrepreneurs possess that helps them overcome major obstacles and realize their goals sooner (it’s rare, but you CAN learn it). • The “why” behind returning to the office or staying remote. This answer will help you have more productive conversations with your team and coworkers, and defuse the tension surrounding the topic • Plus, learn the single biggest red flag, that if present in your business, me...
2022-07-11
47 min
The Process Lab
#38 | Overcoming Start-Up Growing Pains With Eli Bank and Grace Mittl
This week we’re joined by Grace Mittl and Eli Bank, two bright entrepreneurs, and the co-founders of Absurd Snacks. Absurd Snacks is an allergy-friendly snack that transforms under-utilized ingredients to create unique, delicious, and nutrient-dense snacks. If your career or business is experiencing growing pains, then this episode is tailor-made for you. Tune in to hear Jon and Sam, two master consultants, illustrate the better way to navigate obstacles that can prevent your business from reaching the next level. Let’s talk about it.
2022-07-04
53 min
The Process Lab
#37 | Where Are They Now: A Check-In With Past Business Therapy Guests
This week we’re joined two Business Therapy alumni, to see how their journeys have changed since joining the show. This one is for the entrepreneurs that have experiences peaks and valleys, and sometimes aren’t sure if they’re on the right track.
2022-06-27
40 min
The Process Lab
#36 | Networking 101: How To Network Authentically With Nicco Leone
This week we’re joined by Nicco Leone, an entrepreneur, and the managing director of Nemean Business Solutions. Networking can be exhausting, can’t it? But it does play a significant role in the trajectory of your career or business... So, what can you do to make authentic, advantageous connections… even if it feels mundane and uncomfortable? Join Sam and Jon and unlock the tools and perspective to make this part of your journey powerful, seamless, and profitable.
2022-06-20
52 min
The Process Lab
#35 | Q&A With The Hosts Of Business Therapy
This week, Jon and Sam take viewer questions - which one helps you the most? Tune in to discover: • The secret to avoiding costly burnout so you can protect your vitality and thrive at home, at work, and in relationships. • How to deal with temperamental management, business partners, or co-workers. • The better way to view changes in your career path, so that you can be confident in your decisions and eliminate unnecessary stress. And so much more. As always, if you’ve got any questions…drop them below! We’...
2022-06-13
38 min
The Process Lab
#34 | Being Young In The Workplace With Eric Gonzalez
This week we're joined by Eric Gonzalez, head of business operations at NurseWallet, a mobile app that helps nurses make and manage their money. Eric is here to discuss the challenges of being young in a start-up with decision making capabilities, and how to manage some of the weight that comes with making big time decisions at such a young point in his career. Tune in to learn the secrets of becoming an expert in your field as a newbie, overcoming mental blocks (both real and imagined), and how you can realize your full potential and be s...
2022-06-06
49 min
The Process Lab
#33 | Solving Logistical Issues & Landing Your First Sale With TJ Tann
Working with logistics isn’t easy, now try reimagining it. This week we’re joined by TJ Tann, the Co-Founder and COO of Relai, an emerging leader in sustainable last mile parcel networks. After pivoting from a B2C to B2B business model, TJ and his team are looking to discover new ways to scale their product to a new audience. Join us for a very real conversation about getting those first few dollars in your door.
2022-05-30
55 min
The Process Lab
#32 | Beating Imposter Syndrome With Mike Tassone
What do you and Meryl Streep have in common? Well, you both deal with imposter syndrome. So, you aren’t alone…But what you do about it? This week we’re joined by Michael Tassone, a producer, shooter, and editor that has worked at some of the largest sport institutions in Canada, and he has the same question as you. From executives at multi million-dollar businesses, to entrepreneurs at a small tech start-ups, Jon and Sam have seen it (and solved it) a hundred times. Now it’s your turn to...
2022-05-23
43 min
The Process Lab
#31 | Perseverance Isn't Always The Answer With Martin Barrow
This week we're joined by Martin Barrow, an entrepreneur & founder of mobUX, an advertising service that specializes in customer mobile engagement. The entrepreneurial journey is full of pivots, wins, frustrations & hard lessons. And the prevailing sentiments in business aren't always right. So if you're an entrepreneur and are trying to scale your business, this episode contains the exact conversation you need to be having with yourself. It'll save you time.
2022-05-16
46 min
The Process Lab
#30 | Scaling Your Business With Bobby Soler
This week we’re joined by Bobby Soler, a key member of the team at the financial planning firm Strategies For Wealth, based out of New York. Tune in to discover the single most important question you must ask yourself before you try and grow your business. Plus, learn how to pick the right time to begin to scale, and how you can navigate this very involved process to ensure that you arrive at your desired destination without getting lost. So, have a seat. Let’s talk about scaling your business.
2022-05-09
46 min
The Process Lab
#29 | Why Are We Here? A Conversation With The Hosts Of Business Therapy
This week, we get to know the men behind Business Therapy. Jon, a partner at one of the world’s largest law firms, and Sam, a published author and maverick process scientist, revisit their journeys up to today. From two different worlds, Sam and Jon’s paths have converged and formed a rare and dazzling display of business wisdom that will help you course correct your business and career. Join us weekly for world class consulting advice. We’ll let you have it for free.
2022-04-25
34 min
The Process Lab
#28 | The Art Of A Sales Call With Ellen Tsai
This week we’re joined by Ellen Tsai, a process and mindset architect that works with creative and marketing teams. Her mission is to bring more human to the business world. Sam and Jon help Ellen with her sales processes, tune in to learn: • How to approach your next sales call, and exactly when to name your price to maximize conversions. • The better approach to following up with a client you want to land when they haven’t got back to you (yet). • How to determine your pricing (this will always make your...
2022-04-18
51 min
The Process Lab
#27 | Pivoting Your Start-Up With Alex Meyers
This week we’re joined by Alex Meyer, Co-Founder and CEO of MyWorkouts, the fitness API that generates perfectly customized fitness programs for you to follow. Join us today as we help Alex navigate the journey of early-stage entrepreneurship. Tune in and discover: • How to keep your spark alive (even when things get tough) so you can overcome obstacles and stay on track with your goals. • The single most important alignment that must occur within yourself to ensure success of your project. • The most significant aspect of any entrepreneur’s “why”.
2022-04-11
46 min
The Process Lab
#26 | Being Happy At Work
The feeling of being caught in the middle… Tune in to equip yourself with a ‘north star’ perspective that will help you navigate these scenarios in the work place and elevate you and your career. Plus, learn the best way to disarm the ‘business etiquette’ that constrains important conversations the most.
2022-04-04
48 min
The Process Lab
#25 | Negotiate Better Contracts With Heidi Drauschak
This week we’re joined by Heidi Drauschak to help her determine how to effectively navigate contract negotiations with a client. There are certain methods entrepreneurs can use here to strengthen their relationship with a client, while freeing up resources for other business. Do you know how? Tune in for these tips, and more. This week’s episode is packed with value that you can implement immediately to improve your business, become more efficient, and maintain healthy client relationships as scope increases and projects change.
2022-03-28
48 min
The Process Lab
#24 | Becoming A Better Remote Manager with Caron Sinnenberg
This week we are joined by Caron Sinnenberg, a process manager professional, to discuss the reality of managing virtual teams. Caron comes to us in search of advice and direction on how to effectively keep her team engaged, motivated and oriented towards success in this new shift in the work space. Two years in we’ve seen some patterns emerge across the business world; Shifts in measuring productivity, managing emotions, Zoom fatigue, team dynamics, and more. These new realities demand optimization. Tune in for FREE million-dollar consulting advice and learn how to better ada...
2022-03-21
44 min
The Process Lab
#23 | Is Taking Funding For Your Start-Up A Good Idea?
Special guest Heidi Drauschak makes her return to the show! Let’s talk about funding…💰 Entrepreneurs want it. But do they need it? And if they get funding, how do they avoid turning their business upside-down? We’re here to give you all the right tools to avoid making these common mistakes with your start-up. Let’s talk about it.
2022-02-28
41 min
The Process Lab
#22 | Should You Leave Your Job? How To Manage Job Hopping, Career Growth, And Career Change
It’s not the 1950’s anymore. Working 47 years at the same job used to be honorable. But now it just seems boring, doesn’t it? There’s a lot to be said about the current prominence of job-hopping. And the millennials are leading the charge. Growth, increased capabilities, and an overall better work-life balance often awaits those that are explorative in their employment. Join Sam and Jon for this week’s episode and explore the ins and outs of job hopping, and why you might want to consider it. Job hoppin...
2022-02-22
46 min
The Process Lab
#21 | Madelyn Dunlap: Your Consultant Needs To Leave
This week we’re joined by Madelyn Dunlap, the Business Development Strategist for The ReWild Group. An organization that helps small & medium sized businesses realize their potential through implementation of a unique philosophy: “Businesses are ecosystems, not machines.” Addressing your business’ problem areas from this perspective will help you unlock sustainable and fundamental change. Tune in and take a step towards making your business exceptional. Let’s talk about it. https://www.rewildgroup.com/ https://www.linkedin.com/in/madelyn-dunlap
2022-02-14
58 min
The Process Lab
#20 | How Multitasking The Wrong Way Is Costing You Millions
Multitasking. It can cost your business millions, or it can fuel your business’s growth. Effective multitasking has to do with the conscious choice you make about where you place your attention. And the future workforce belongs to those who can multitask effectively. So, how do you get better at it? There’s an invaluable tool that can help you get there… Join Sam & Jon in this week’s episode. Let’s talk about it.
2022-02-07
39 min
The Process Lab
#19 | Unplugging: The Benefits Of A Technology Detox
Keeping it simple this week! We’re going to challenge you to a 24-hour digital fast. It will teach how you to create space for yourself, be mindful, and it will help you identify when you’re numbing out (so you’ll know when to check back in). Mental illness has become increasingly prominent. And cultivating mindfulness through ‘unplugging’ is a great remedy for that. It also helps your relationships, and with productivity. This is a something that will help your personal and professional growth.
2022-01-31
19 min
The Process Lab
#18 | Heidi Drauschak: Is The U.S Federal Government Too Big To Fail?
💥Special guest! 💥 This week we’re joined by political consultant expert Heidi Drauschak. The managing partner at Antrim Grace Solutions (https://www.antrimgrace.com/), and co-founder of CrowdLobby (https://www.wearecrowdlobby.com/). -- In this episode we discuss how the U.S. government is, in many ways, the biggest business that exists on the planet. And how the same personal consciousness and mindfulness that is useful in business is useful in government, too. This leads us on an enlightening conversation about the differences, the similarities and how business processes are (and should b...
2022-01-24
52 min
The Process Lab
#17 | Ford Valued Human Life At 265k; Why Being Too Focused On Data Can Backfire
How much do you trust what’s going on in your business? How many controls are necessary? And how much data do you need to get things moving? Because the reality is, every moment spent planning to mitigate risks is a moment spent outside of the present moment. On one end of the spectrum, you have case studies where major manufacturers are putting a price tag on human life. And on the other end of the spectrum, you’ve got an analysis paralysis where product and services start to fail. Business ethi...
2022-01-17
48 min
The Process Lab
#16 | Why New Year Resolutions Fail...But Don't Have To
We’re just 10 days into 2022, and a lot of new year resolutions are already off the rails. And new year resolutions don’t just implode for individuals. Business resolutions crash and burn, too. In this sense, people and businesses aren’t that different. There’s a need for us to set lofty personal and business goals at the start of a new year, but they’re often made without sitting down and detailing the system and behaviour change that’s required to reach them. There is a degree of presence missing. When busines...
2022-01-10
45 min
The Process Lab
#15 | How Netflix Is The Model For A Pivot
Pivoting can make or break a business – just look at Netflix and Blockbuster… So, how can business make sure they end up on the right side of things? Sam & Jon discuss the intricacies of what a successful business pivot looks like, and how to identify when to pivot your business and how to pivot your business. “Adaptability is the simple secret of survival” or something like that…. But how, when, and why? Tune in to find out. In this week’s episode you’ll learn: How to pivot your...
2022-01-03
41 min
The Process Lab
#14 | Should Companies Give You A Seasonal Bonus?
It's the season for giving! That means it’s time for the yearly employee bonus. But do they really have an impact on employee productivity? Does your current bonus structure motivate employees? And what do effective employee incentives look like? This week, Sam & Jon discuss how you can effectively incentivize employees. You'll learn: How you can boost employee productivity while keeping them happy. One simple thing you can do to find employee incentives that work, for each member of your team. How to motivate an employee to go above and beyond, even if you ha...
2021-12-27
41 min
The Process Lab
#13 | Workplace Trust: The Death Of The Micromanager
“I loved when everything I did at the office was micromanaged. And now that we’re remote, I enjoy using this tracking software that takes screenshots of my computer. I love that it notifies everyone if my movement score drops below 50%.” - Nobody Ever, Accounting Did that just give you anxiety? Trust in the workplace. It's important, but it’s rare. Micromanagement dominates American corporate culture. It kills productivity, creativity and hinders long term business growth. Micromanagement constantly has to be addressed in the consulting world. Join Sa...
2021-12-20
42 min
The Process Lab
#12 | Standardization: The Prerequisite For Everything
Jon and Sam continue to discuss the importance of standardization for your business processes. If automation is the future, standardization is the present. Take the time to build a foundation, and then move towards your greater goals. “If you think of standardization as the best that you know today, but which is to be improved tomorrow; you get somewhere.” Henry Ford
2021-12-13
33 min
The Process Lab
#11 | Standardization: The First Step In Automating Your Business
Standardization. Uninspiring? Maybe. A rocket fuel accelerant that will help your business blast through the Exosphere? Certainly, if done correctly. Standardization is often thought as a hinderance to creativity – something that hurts innovation. That’s not the case, and, when done correctly, standards are the solution to so many of your business’ problems. Now, how do you implement standardization? Is it less bland than it seems? Jon and Sam address the ‘uninspiring’ art of standardization. It’s often misunderstood. And it’s awfully effective at helping your business reach its biggest goals, when do...
2021-12-06
32 min
The Process Lab
#10 | Finding Your Purpose: Building a Fulfilling Career & Business
What is YOUR purpose? If you’re not sure, that’s okay. Sam and Jon discuss how you can live in a way that will bring your purpose forward. Finding your purpose allows for growth and fulfillment for you and everybody in your life. And it just so happens to be the greatest career advantage.
2021-11-22
50 min
The Process Lab
#9 | How This Practice Can Change Your Career
Is your job at risk? How much do you have to worry? These are some of the questions you might find yourself asking when there’s a major change announcement in your workplace. Maybe your company is going to be acquired, or maybe there’s going to be a merger. In any case, there are ways that you can navigate this change effectively. Sam and Jon discuss a practice you can cultivate that allows you to do just that, and it just so happens to be beneficial in every other aspect of your life...
2021-11-15
40 min
The Process Lab
#8 | What Is The Market Asking From Your Business?
What is ‘Business Value’? Its super critical that you understand how to discern it… If you can’t, there’s a good chance you’re just meandering with your activity… which puts you at risk. The most successful team members understand how they relate to this definition because they ask the right questions. In this episode Jon and Sam define business value. And they reveal the questions you need to ask to determine if you are currently producing it. A fruitful listen only for those that care if they’re currently add...
2021-11-08
44 min
The Process Lab
#7 | Why Transforming Your Business Starts With Understanding Yourself
This episode is full of golden nuggets. You’ll learn… - How to add value to any project - The single thing you can do to come across as strong, engaged, and confident while enabling useful activity at work - How to act in a way that promotes your ability to lead - What kind of approach-to-activity is sustainable and most beneficial to YOU in the long run PLUS, other tips you can use immediately to further your career and look out for the interest of your organization Th...
2021-11-01
47 min
The Process Lab
#6 | Why It Is Important To Focus On Your "Why?"
Does your business suffer from Solution Monomania? It’s a creeping menace that devastates your financial and resource investment(s) when solving a problem - you need to be able to identify it. Jon and Sam define Solution Monomania and equip you with magic-bullet solutions that you can implement right now to eliminate it and prevent it from developing again. They also discuss a consulting philosophy that will allow you to continue to produce value and increase your business’ capacity for useful work at the same time…
2021-10-25
48 min
The Process Lab
#5 | How The Right Translator Can Save Your Business Time and Money
You can’t avoid it. There’s no such thing as a project where the business analysis function isn’t needed in some capacity. How much energy in your business is getting lost in translation? Here’s what you can do about it, and we aren’t talking about the BRD.
2021-10-18
47 min
The Process Lab
#4 | Making Key Decisions
Operations and projects are the two fundamental process types within an organization… And they’re two entirely different things. Do you understand the differences? Once you do, you’ll gain the ability to effectively make decisions and accomplish the goals of the organization. In this episode, Sam and Jon define these differences and equip you with the knowledge you need to start being more effective. You’ll begin to be able to view business in a consistent way.
2021-10-11
45 min
The Process Lab
#3 | The Transition State
As-is 👉 to-be. The NEW secret of a successful transition. Sam introduces a revolutionary perspective that enables your organization to achieve it’s desired to-be state(s). Jon and Sam then elaborate on the major barrier that currently prevents organizations from evolving. Listen to discover how you can make sure the mathematics of transition work out in your favour.
2021-10-04
47 min