Shows
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Solar Operations & Maintenance: Digital Strategy to Overcome Performance BottlenecksIn this episode, host Sid sits down with Founder & CEO Umesh Bhutoria to explore the current state of solar operations and maintenance (O&M). As solar capacity continues to grow, many companies face significant revenue losses due to equipment underperformance and operational inefficiencies.
Together, they discuss why solar assets often fail to perform at optimal levels, highlighting the importance of having a dedicated O&M regime, particularly in commercial and industrial (C&I) setups.
The conversation also dives into the shift needed in the solar industry's approach to O&M, emphasizing how asset owners can...2024-10-0114 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Asset Lifecycle Management: Technology, Strategy & Status Quo BreakdownIn this episode, we dive into the evolving landscape of Asset Lifecycle Management (ALM), focusing on the critical Operations and Maintenance (O&M) phase. As the longest and most influential stage, O&M directly impacts asset lifespan, reliability, and costs. Join us as we explore the challenges faced by O&M teams today compared to the past, and how modern strategies and technology are reshaping the field.
We also discuss the pivotal role of Facility Management companies and how partnering with technology providers can unlock new opportunities for asset owners and managers. With assets growing increasingly complex...2024-09-1312 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Role of Tech, Education & Leadership in Powering the Smart Energy TransitionThis episode is close to our hearts and our vision for a more inclusive, connected, and rewarding future for the engineering and blue-collar workforce.
Hosts Umesh (Founder & CEO, Xempla) and Sid (Marketing, Xempla) dive into the hard-hitting realities facing the Smart Energy Transition such as the growing knowledge and skills gap, shortage of newcomers into the workforce, and its financial implications for energy sector organizations.
Tune in to learn how you can support the transition by empowering your workforce with the right tools and tech, ongoing skill development, and bold, helpful leadership. Effectively implement and...2024-08-3021 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Decarbonizing Healthcare Facilities Through Data-Led Operations & MaintenanceIn this episode of the Forever Forward Podcast, Umesh (Founder & CEO, Xempla) and Sid (Marketing, Xempla) talk about ‘Decarbonization in Healthcare’, touching upon the role of Operations & Maintenance in driving low-carbon facilities and outcomes like net zero.
Starting off, they explore the positive strides the industry is making towards sustainability, and how O&M can be a powerful tool for driving down carbon emissions.
Umesh then shares insights on how FM companies can be key players in this transition, providing real-world examples of successful decarbonization initiatives.
Lastly, they discuss the future of O&M an...2024-08-1413 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Process Automation & Digitalization for Facility Management CompaniesWelcome to yet another episode of the Forever Forward Podcast! In this episode, we explore the transformative power of process automation for enterprise facility management companies.
For FMs who haven’t considered automation yet, hosts Sid and Umesh discuss ample reasons why they should be looking to use it to their advantage.
Learn how to identify the most impactful processes to automate, reducing manual effort and errors to free up staff for higher-value tasks.
Finally, get insights into the evolving role of facility managers in an automated landscape, highlighting the new skill sets needed to thrive in the future of...2024-07-3119 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Dynamic, Intelligent & On-Demand: The Future of Maintenance Scheduling With AIThe FM industry is on the cusp of a paradigm shift
with the rise of Artificial Intelligence (AI) and automation technologies.
For decades, FM professionals have relied on manual and reactive processes to run building operations and maintenance.
Now, AI has already started to automate repetitive and mundane maintenance tasks, freeing up time and effort that can be redirected toward more strategic, value-adding initiatives.
This opens up the opportunity for scheduling and allocation of maintenance tasks to become automated, and possibly even unsupervised, to enhance team productivity, efficiency, and reliability.
Tune i...2024-07-1213 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!The Impact of Maintenance Backlogs and How to Keep Them Under ControlWelcome to yet another episode of the Forever Forward Podcast! This time, we're diving into a pressing issue that plagues many O&M teams: maintenance backlogs. Backlogs have become a nearly universal problem for teams running planned or scheduled maintenance, and their costs are staggering.
For instance, the 2022 NHS Digital ERIC report reveals that the maintenance backlog cost across NHS England has ballooned to over $10 billion, nearly doubling since 2018.
In our rapid-fire format, we examine the real costs beyond these numbers—impacts on reliability, energy efficiency, and overall work quality.
Finally, we delve in...2024-06-2915 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Data Quality and its Impact on Asset Operations & MaintenanceThis episode dives into the critical, but often overlooked, topic of Data Quality in Asset Operations & Maintenance.
Hosts Siddharth and Umesh explore why data quality hasn't been a priority in the traditional "business as usual" approach. However, with the shift towards Data-Driven O&M, reliable and accurate data becomes essential.
In a nutshell, this episode explores:
Why data quality is essential for effective maintenance.
The current state of data in CMMS and forms used by technicians.
Common factors that lead to poor data quality.
Strategies to ensure high-quality data within your maintenance processes, including the role...2024-06-1712 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Is the FM Technology Stack Ready for Data-Led Operations & Maintenance?As we witness a marked shift towards data-led operations and maintenance strategies, Umesh and Siddharth sit down to dissect what this shift is all about and whether the FM technology stack is ready to deliver everything it promises.
In this rapid-fire episode, they quickly cover the difference between conventional planned / reactive maintenance and the elements of modern data-led maintenance, discussing how the tech stack would need to evolve beyond Systems of Record like CAFM / CMMS and integrate a System of Decisions that empowers teams to succeed in a data-first environment.
Stay tuned and never miss...2024-06-0115 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!What's Smarter Now Series: Building Smart, Efficient, and Healthy Workplaces for PeopleWelcome to the 5th and final installment of the What's Smarter Now Series on the Forever Forward Podcast powered by Xempla, ft. guest speakers Giovanna Jagger (IWBI Global Market Development EMEA) and Sandra Gritti (Director, Leesman Futures), and host Justin Kirby (Chair, Digital Buildings Council).
This episode dives deep into the current state and the future of the workplace. Smash the misconception that smart buildings are just about tech, and explore how the modern workplace should be smart, efficient, and human-centered to boost productivity and keep your employees happy and healthy.
Tune in to discover:2024-05-1444 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!What's Smarter Now Series: Navigating the Landscape of Smart Building CertificationWelcome to the 4th installment of the What's Smarter Now Series on the Forever Forward Podcast powered by Xempla, ft. guest speakers Elizabeth Nelson and Nicholas White from Smart Building Collective, and hosts Justin Kirby (Chair, Digital Buildings Council) and Umesh Bhutoria (Founder & CEO, Xempla).
This episode explores the journey of getting certified as a smart and sustainable building and how it differs for various building types and distinct organizations.
Tune in as our guests and hosts break down where we are now, where we need to be, and how we can get there as...2024-05-081h 02
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!What's Smarter Now Series: Powering a Smart Transition to Net Zero Carbon BuildingsWelcome to the 3rd episode of the What's Smarter Now Series on the Forever Forward Podcast powered by Xempla, ft. guest speakers Anna Foden (Head of Sustainability, ISG) and Katie Whipp (Global Head of Partnerships @re:sustain) with host Justin Kirby (Chair, Digital Buildings Council).
This episode explores the world's much-needed transition to smarter and more sustainable net zero-carbon buildings as envisioned and brought to life by real estate leaders and other built environment stakeholders.
Tune in as our guests and hosts break down where we are now, where we need to be, and how...2024-04-3048 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!What's Smarter Now Series: Getting Started With Smart Building TechnologyWelcome to the 2nd installment of the What's Smarter Now Series on the Forever Forward Podcast powered by Xempla, ft. guest speakers Charlotte Langthaler (CBRE) and Renata Hartle (Colliers), and hosts Justin Kirby (Chair, Digital Buildings Council) and Umesh Bhutoria (Founder & CEO, Xempla).
This episode focuses on the journey towards a smart and sustainable built environment as envisioned and brought to life by real estate and facility management organizations.
Tune in as our guests and hosts break down where we are now, where we need to be, and how we can get there as quickly...2024-04-2348 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!What's Smarter Now Series: Talking Smart Buildings & Outcome-Driven InnovationWelcome to the inaugural episode of our 'What's Smarter Now' series, brought to you by Justin Kirby and Umesh Bhutoria.
With Justin's expertise in human-centered design and Umesh's work in the FM & Maintenance software space, this series is dedicated to exploring the interplay of smart building technology, processes, and outcomes.
Stakeholders often find themselves uncertain about the desired outcomes when it comes to smart buildings. Our speakers shed light on the fundamental question: what do we seek to achieve through smart workspaces and buildings?
By establishing clarity around desired outcomes, the "jobs to b...2024-04-0839 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!What's Driving Enterprise Software Demand Across the Built Environment?In this episode titled "What's Driving Enterprise Software Demand Across the Built Environment?", we welcome guest speaker Alex Chan, Program Leader, Customer Success at Schneider Electric.
Alex is a trusted expert in digitalization, resilience, and sustainability with tons of experience in customer-facing roles and makes for the perfect match for this episode.
Umesh (host) and Alex start off by exploring the key drivers of growth and pain points faced by global enterprises, discussing regional disparities and sector-specific nuances.
The discussion moves on to uncover the barriers hindering technology adoption by large accounts and...2023-09-2036 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Complete Guide to Retrofits: Moving From Gas to ElectricityIn this episode, host Umesh Bhutoria teams up with David Clark, Director at Positive Zero, an independent consultancy that helps the property sector transition to a fully sustainable future.
A leader in sustainable design with a particular focus on Zero Carbon strategies and solutions, David brings his vast experience to help you figure out where to start, what data, resources, and skill sets are needed, and how to actually get to the implementation stage of a retrofitting programme.
And...there's much more!
2023-09-0537 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Smart Buildings and Retrofits | 2023Welcome to the world of smart buildings and retrofits in our latest episode titled 'State of Smart Buildings and Retrofits in 2023'.
This time, Umesh hosts Stefan Schmidt, building sustainability expert and Director of Smart Buildings Technology at Wiredscore, to unravel the trends shaping the present and future of this industry.
With Wiredscore's extensive work in the certification of global buildings and tech programs, the episode explores the top growth drivers, their impact on regional disparities, and the tech adoption barriers that bridge continents while revealing intriguing differences. From the UK to APAC and the...2023-08-1734 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Hard FM Services in UK's Healthcare Facilities | 2023Welcome to yet another episode of the Forever Forward podcast! This time, host Umesh (Founder & CEO, Xempla) invites Robert Philbrook, Management Consultant at RPC Ltd. to discuss the state of Hard FM services, zeroing down on the UK's healthcare sector.
Robert carries decades of experience in facilities management, maintenance, and sustainability, including stints at companies like Skanska Facility Services and Bouygues Energies & Services among others. Having planned, managed, and successfully delivered the mobilization of Hard FM Services at the largest Health PFI in Europe, he opens up to Umesh about things that have changed and remained constant...2023-06-2036 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Facilities Management in the UAE | 2023 EditionWelcome to a solo episode by Founder & CEO Umesh Bhutoria on the State of Facilities Management in the UAE - as of 2023. This episode brings you six predictions for the future of the industry, based on Umesh's interactions with leaders, experts, and customers in this up-and-coming Middle East country.
As the sequel to our episode "State of Facilities Management in the Middle East" released in Nov 2021, we carry forward from the predictions and observations we had made then. During the time that has passed since its release, 3 out of 5 predictions have turned out true...2023-04-2011 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Being Digital - Role of Modern Day Facility ManagersIn this episode, Umesh welcomes Hamza Zinedine B., Inside Sales, Marketing, and Strategic Partnerships at Jacobs GTO to examine the role of mid-level management in enabling digital transformation at facility management companies.
In the facilities management space, a key leverage point in digital transformation that is out of sync is mid-level management. While senior management is aware of novel technologies and is driving the change, practitioners under middle managers are busy executing. Middle managers have an opportunity like never before to emerge as leaders who do not just “do digital” but help their organization ”be digi...2023-03-2828 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Being Digital vs Doing Digital - A Facility Management Leader's Guide to Digital TransformationHey FM leaders! Are you 'being digital' or 'doing digital'? What's the difference?
Inspired by a recent Mckinsey Inside the Strategy Room podcast episode, Umesh speaks about how most FM organizations are missing the digital agenda if they're just looking to tick use-case boxes without focusing on the larger outcomes.
Umesh explains how being digital means imbibing it in your DNA and transforming how you run your organization from top to bottom.
The difference in the approach itself can spell day-night gaps in how successfully you're able to implement digital transformation, the scale at...2023-03-1414 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!BIM & Digital Twins: Moving Beyond the Construction PhaseIn this episode, Umesh welcomes Marco Bonelli, Digital Lead at VINCI Construction UK to explore new developments in Building Information Modelling (BIM), digital twins for enhanced O&M, and everything that can move the needle beyond the construction phase.
With 10 years of experience in the construction industry, Marco takes us through his journey of helping improve workflows and efficiency for teams and shares how to bring the most impact from digital to deliver better, faster, and cheaper.
You're in for a treat as the speakers discuss BIM and digital twin adoption in the UK, the co...2023-03-0134 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Energy Utilities, Smart Buildings, & BeyondThis episode with Kritika Kumar, Product Ops & Innovation at CLP Smart Energy Connect is a departure from the conventional conversations around energy service providers. Simply because of the fact that it's uncommon to see their drive for innovation, especially when it comes to managing energy consumption in commercial buildings, facilities, and beyond.
Umesh and Kritika look into what kind of role an energy utility company can play in enabling more efficient use of energy resources within the built environment and figure out which stakeholders in the smart buildings space can lead the wave of innovation and transformation.2023-01-3134 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Asset Operations and Maintenance in MalaysiaIn this episode, Umesh welcomes Zul Azhan Abu Bakar, Co-Founder & CEO at Infinity Wave and a hugely popular figure across Asset Operations, Maintenance, and Facilities Management to discuss the state of technology adoption, drivers of change, and recent developments within the built environment space in Malaysia.
As the world moves towards data-driven maintenance and asset management, Zul and Umesh dive into the reality of situations at the ground level, examine the impact of various factors on the total cost of ownership, and try to put a finger on which stakeholders among the many involved should take charge...2023-01-1727 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Connected Buildings, Retrofit Opportunities, and Human-Centered DesignThis episode with special guest Justin Kirby is a fresh and perhaps the only sensible take on smart buildings and retrofit opportunities in brownfield projects!
With an academic background in human-centered design, Justin has worn a number of hats throughout his career, spanning cross-cutting areas like technology, sustainability, design, and marketing communications. He speaks with Umesh about frameworks like Jobs-to-be-done to shed light on how a smart building is not a destination, but a starting point. Moreover, he uses the term 'connected' as a better representation of the smart building ecosystem, rather than terms like 'intelligent' or...2023-01-101h 09
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Net Zero - Opportunities and Challenges for Facility Management CompaniesWelcome to a special episode on Net Zero - Opportunities and Challenges for Facility Management Companies. In the podcast episode, we are going to cover the next phase of opportunities in the facilities management space, as well as key areas to concentrate on as you begin your net zero journey.
We are also touching on Michael’s career accomplishments in various sectors including facility management space and discovering how building management system plays an important role in cutting cost and achieving net zero emissions. And ending this podcast episode with a rapid-fire round.
Would love to...2022-10-1130 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Measuring Readiness for Performance Based Contracts - Complete Model for Facility Management firms.Hello everyone, welcome to the latest episode on Measuring Readiness for Performance Based Contracts - A Complete Model. In this episode, we'll start off by discussing how our model can help FM organisations turn today's challenges into tomorrow's opportunities.
Let's start with a Model we built titled Performance Based Contracts Readiness Model for Facility Management Companies and Leaders, which will determine your readiness for the future relative to your peer group and in the context of your own growth journey.
The model is now up, and the added bonus is that you can fill up your details and receive a...2022-09-1310 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!How FM Teams Can Demonstrate the Impact of Every Proactive MeasureHello everyone, welcome to the latest episode on How FM Teams Can Demonstrate the Impact of Every Proactive Measure. In this episode, we'll begin by talking about challenging factors for facility managers in showing customers or other stakeholders, the value of the small proactive measure.
Let's start with some pointers from Umesh's professional experience. In addition, we go in-depth with six steps that expand a framework for establishing a baseline and enhancing those actions.
Would love to hear your views on How FM Teams Can Demonstrate the Impact of Every Proactive Measure. Send me a...2022-08-0208 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Asset Management in AustraliaHello everyone, welcome to the latest episode on State of Asset Management in Australia. In this episode, Jeff Sharp discusses significant work throughout his career in various sectors including asset management as well as emerging trends in enterprise asset management in Australia compared to the rest of the world.
Addressing how the key drivers ‘Cost Saving’ and ‘Sustainability’ influencing change in the EAM markets in Australia.
We delve deeper into various sectors in Australia that have the most potential for transformation and provide some recommendations which are there for organisations beginning their transformational journey.
Would...2022-07-2629 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!What’s Missing from the Technology Stack of ESCOs and RESCOs?Hello everyone, welcome to the episode on What’s Missing From the Technology Stack of ESCOs and RESCOs? In this episode, Umesh Bhutoria discusses a subject that is slightly different from facility management space.
Let's start with how the majority of transformational movements—where ESCOs and RESCOs are playing a big role—are taking place in the areas of net zero and sustainability. We also go further into two distinct aspects that have been traditionally receiving the most focus.
Addressing core elements that ESCO and RESCO should have in their entire stack, as well as, at the...2022-07-1909 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Facilities Management in UKHello everyone, welcome to the episode on State of Facilities Management in UK. In today’s episode, Umesh Bhutoria highlighted the three key talking points which are reliability, energy and sustainability.
A deep dive into Umesh's visit to the UK as he condenses what he witnessed, including a huge linkage between operations, maintenance, and energy, FM companies might be prepared for Performance driven contracts over 24 months covering why they want to win rebids and avoid being market tested.
Understanding how the UK and UAE markets differ in terms of the discovery phase and how different se...2022-06-1512 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!It's Difficult to Look Beyond Incumbents, But Here is Why You Should.Welcome to the episode on It's difficult to look beyond incumbents, but here is why you should. Most of the FM leaders are familiar with the pros and cons of using the analytics packages from BMS or incumbents versus what's the best available in the market for the future?
In this podcast episode, we'll discuss how FM teams may prepare for the future by helping companies in cutting costs and running leaner, more efficient operations and maintenance while removing the strong disconnect.
Umesh Bhutoria addresses three pros and cons, including how there is no hassle...2022-05-2408 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!FM Service Delivery Tech Stack | Present & FutureHello everyone, welcome to episode on FM Service Delivery Tech Stack | Present & Future. In today's episode, Umesh Bhutoria and Bart Holsters discussed the importance of having a clear goal in mind and a roadmap in place before adopting more technological innovations.
Addressing the essential factors such as deploying solutions that improve operational efficiency while lowering costs, integrating multiple applications specialised in certain areas based on the needs of the client, and understanding that it's not about the technology stack but how people utilise it.
Would love to hear your thoughts and additional points that you...2022-05-1729 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Moving Beyond CMMS and CAFMsHello everyone, welcome to the single episode on Moving beyond CMMS and CAFMs. In today’s episode, Umesh Bhutoria highlighted the transition facility management firms are going through and suggested ways to prepare to maintain their edge over emerging companies.
Addressing whether we still need to search for IWMS+ or IWMS 2.0? One that is an extension of the original version or the completely net set of tech stack as well as why FM can’t leave technology to service providers.
Understanding why is there need to rethink on Technology stack and some challenges in business as us...2022-04-1222 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!BUILD, BUY or BOTH 'Reading #CXOs Mind'Hello everyone, welcome to single episode of BUILD, BUY or BOTH 'Reading #CXOs Mind'. In today’s episode, Umesh Bhutoria and Paul Bogan are trying to understand what’s really brewing in the minds of CXOs and how to approach the applications and tools while building a tech stack.
Addressing the key aspects which are leveraging technology to draw value across the supply chain as a key differentiator and how industries and end customers both are driving the demand for the digital transformation.
Understanding the major aspects of the idea Tech stack, including mobile capabilities, life...2022-03-2929 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!5 Things to Remember Before Starting with Remote Asset MonitoringHello everyone, welcome to the single episode on 5 Things to Remember Before Starting with Remote Asset Monitoring. In this episode, we'll discuss the need of planning ahead of time before getting started, as well as how to make an informed decision by connecting remote monitoring strategy to business value.
Let's start with how focusing on a limited outcome rather than multiple outcomes can determine success as well as how choosing a diverse mix of critical and non-critical assets can assist in the next step. We'll also go over factors that can help determine success, as well why...2022-03-2205 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Asset Performance Management Strategy | Present & FutureHello everyone, welcome to the latest episode on Asset Performance Management Strategy | Present & Future. In today's conversation, Umesh Bhutoria and Derren Mccredaie are going to talk about why experience and data plays a key role to stretch engineering limits, as well why rethinking the right APM strategy is essential as technologies evolve & client expectations in terms of both experience and operational cost rise.
A deep dive into Derren's perspective on Holistic asset performance management, including his suggestion to start with pilot projects rather than a complete transformation, as well as the significance of demonstrating APM use cases...2022-03-1525 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Rise of FMTechHello everyone, welcome to the latest episode on Rise of FMTech. In this episode, Cindy Hermsen discusses how she came up with the idea for the global Alliance of facility management innovators, as well as how facility managers must go beyond cost aspects of innovation and look at the intangible value of technology.
Understanding the unique term 'Convenience Revolution' and why Cindy indicates Start-ups are built with the 'convenience revolution' mindset.
We delve deep into key insights such as how technology can add more value to the facility management and startups having a unique approach...2022-03-0137 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Augmented Facilities Management - Digital Ecosystem and Collaboration | Episode 3Hello everyone, Welcome to the third and last episode of Augmented Facilities Management - Digital Ecosystem and Collaboration. Umesh Bhutoria and Salvatore Cataldi begin this episode by discussing operational aspects and describing the human-centred approach in depth.
Addressing how blue collar and white collar workforce must work together, how current data collection techniques may be improved to benefit facilities management, and what factors influence technicians willingness to join transformational journey.
We also delve deeper into why facility management services can't continue to be delivered in the same manner they were, why inclusive transformation is essential...2022-02-1526 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Augmented Facilities Management - Digital Ecosystem and Collaboration | Episode 2Welcome back to the second episode of Augmented Facilities Management - Digital Ecosystem and Collaboration. In today’s conversation Umesh Bhutoria and Salvatore Cataldi are going to talk about digital ecosystem and collaboration being a key player.
In the first episode, we go over the two key takeaways: how the entire industry should consider a human-centric approach and how collaboration is essential as no single company can do everything while advancing toward augmented facility.
Understanding facilities management from the customer's perspective, addressing who all plays a critical role in the ecosystem, how digital transformation is a culture shift for all, an...2022-02-0824 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Augmented Facilities Management - Digital Ecosystem and Collaboration | Episode 1Hello everyone, welcome to the first episode of the Augmented Facilities Management - Digital Ecosystem and Collaboration. In this episode we set the context and provide background on digital collaboration, transformation, smart buildings, IoT, and the human-centric version of it.
Umesh Bhutoria and Salvatore Cataldi are touching on the human centered approach which is fundamental while moving towards digitalisation, how transformation will not only increase opportunities but also challenges as well as why setting a timeline is essential.
Addressing the major insights about digital collaboration having only upsides and no downsides, as well as the...2022-02-0122 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!5 Things Every Facility Management company in India should do in 2022!Hello everyone, welcome to the latest episode on 5 Things Every FM in India should do in 2022. In this episode, we are going to cover ideas and points inspired by conversation on data and technology in India as well as how facilities management companies should incorporate the five key indicators.
Discussing why setting a timeline is essential for FM organisations who have not yet started on the route to 100 percent digitization while ensuring quality data flow for further analysis, how the blue collar workforce will be the primary source of data, establishing long-term goal, forming a core team, as well as...2022-01-1705 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!There is nothing wrong with your legacy CMMS!Hello friends, we are living in the age of "upgrades". However changing your #CMMS or even upgrading it is not an easy decision to make, particularly if you have invested significantly on it.
This podcast will help you ask the right questions, set the right objectives and more importantly help you realise that there may not be anything wrong with your legacy CMMS!
What are your expectations with #CMMS? Are you doing enough to get the max out of it?2021-11-3009 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Facilities Management in the Middle EastIn this episode, we'll start by talking about some of the significant changes in the Middle East markets at the intersection of facility management and digital transformation, as well as some of the highlights from my trip to Dubai, where I spoke with several FM leaders.
Let's get started with how most of the FM companies are talking about digital transformation while having the goal of getting to the same place with different viewpoints and techniques. We also delve deep into two distinct types of trajectories, outlining how FM firms should map out problems and then look...2021-11-1709 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!What Digital Twin Means for the Facility Management Space!Welcome to the newest episode on What Digital Twin Means for the Facility Management Space. In this episode, we are going to cover Balazs experience at OrthoGraph which delivers a state-of-the-art digital twin backbone solution, as well as how a facility management company should approach the complete terminology.
We are also touching on the Christmas tree analogy, the use cases FM companies can really look at solving, addressing the term ‘operational beam’ and why graphical inventory is a vital part in the usual business model.
Understanding the essential features of converting past documents into clear pres...2021-11-0219 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Ever - Changing Landscape of Hard ServicesHello everyone, welcome to the latest episode on Ever - Changing Landscape of Hard Services. In today's conversation, Umesh Bhutoria and Jordan Kostelac are going to talk about the factors influencing the setting up and growth of hard services, as well as the small differentiators that can be compounded into big differentiators and new regulations around ESG goals.
A deep dive into Jordan's view on the fundamental tectonic shifts in hard services, which revolve around environmental sustainability and governance issues and why is it so easy to understand the consumption side but not the production side.
2021-10-2639 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Episode 4 - Output Based Contracts & Specialisation - Next Wave of Growth in Indian FM MarketsHello everyone, welcome to the fourth episode of Output Based Contracts & Specialization – Next Wave of Growth in Indian FM Markets. In today’s episode, Umesh Bhutoria and Tarun Sibal are discussing the most significant change that must be made in the contract management and procurement process for it to work in the output-based model.
Addressing the key aspects which are risk transfer and protocols of ownership while breaking it down to acknowledge if expectation should be on the customer or FM side to bear all the risk.
Understanding the essential factors where one model cannot appl...2021-10-1950 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Episode 3 - Output Based Contracts & Specialisation – Next Wave of Growth in Indian FM MarketsHello everyone, Welcome back to the third episode of Output Based Contracts & Specialization – Next Wave of Growth in Indian FM Markets. Tarun Sibal and Umesh Bhutoria are excited to share some valuable insights with the latest episode. In this episode, we addressed the next set of growth opportunities that would be seen in the FM markets in India, as well as linking it to output driven contracts or performance based contracts by setting out the four pillars discussed in the previous episode, which are managing and integrating multiple sites, operating model, specialised workforce and strategic engagement, and demonstrating it wi...2021-10-1139 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Episode 2 - Output Based Contracts & Specialisation - Next Wave of Growth in Indian FM MarketsWelcome back to the second episode of Output Based Contracts & Specialisation - Next Wave of Growth in Indian FM Markets. In today's conversation, we are going to talk about the growth rate including both soft and hard services, the top three sectors impacting market share as well as the top two crucial aspects of the Indian FM industry, which are labour and technology.
In the first episode we set the context and expectation around the outcome from the series. In this episode we will primarily focus on the factors influencing FM and customer relationships, which Tarun will...2021-10-0529 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Episode 1.3 - Output Based Contracts & Specialisation - Next Wave of Growth in Indian FM MarketsWelcome to the first episode on Output Based Contracts & Specialisation - Next Wave of Growth in Indian FM Markets. We are all aware of some bottlenecks that are keeping the Indian FM Industry from growing but what about its lesser known fact? With the podcast series we are going to cover the next phase of growth which is due to happen in the facilities management space, as well as the possibility of transitioning to output-based contracts.
We are also touching on Tarun's career accomplishments in the logistics and facility management space, including terms like automation, internal barriers...2021-09-2715 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Episode 1.2 - Output Based Contracts & Specialisation - Next Wave of Growth in Indian FM MarketsWelcome to the first episode on Output Based Contracts & Specialisation - Next Wave of Growth in Indian FM Markets. We are all aware of some bottlenecks that are keeping the Indian FM Industry from growing but what about its lesser known fact? With the podcast series we are going to cover the next phase of growth which is due to happen in the facilities management space, as well as the possibility of transitioning to output-based contracts.
We are also touching on Tarun's career accomplishments in the logistics and facility management space, including terms like automation, internal barriers...2021-09-2709 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Episode 1.1 - Output Based Contracts & Specialisation - Next Wave of Growth in Indian FM MarketsWelcome to the first episode on Output Based Contracts & Specialisation - Next Wave of Growth in Indian FM Markets. We are all aware of some bottlenecks that are keeping the Indian FM Industry from growing but what about its lesser known fact? With the podcast series we are going to cover the next phase of growth which is due to happen in the facilities management space, as well as the possibility of transitioning to output-based contracts.
We are also touching on Tarun's career accomplishments in the logistics and facility management space, including terms like automation, internal barriers...2021-09-2711 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Why Facility Management Leaders Must Take Talent Strategy Seriously!If thought leaderships pieces from McKinsey and Deloitte hold any ground ( oh Yes! most certainly), then #FacilityManagement leaders must take their talent and workforce strategy seriously.
Not many have worked in a data first environment, many will have to work in data first environment. That is a huge challenge and also an opportunity to outdo the peer group :) 🥇
Link to Deloitte's Report - https://www2.deloitte.com/us/en/insights/industry/financial-services/commercial-real-estate-outlook.html
Link to McKinsey Podcast - https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/boards-talent-and-culture
Got you thinking?
2021-09-0303 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Facilities Management in South East Asia! | Outro EpisodeHello everyone, welcome back to the 6th and the final episode of the State of Facilities Management in SE Asia series co-hosted by James Jessup and your's truly.
In this episode we some up all the key discussions we've had in the series, personal highlights and a recap of key takeaways for Facility Management leaders, particularly the ones in SE Asia.
Thank you all for your support and encouragement. This is just the start of the conversation, it is important that we all continue to work together and ensure that we keep on addressing points...2021-09-0118 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Facilities Management in South East Asia! | Episode 4.3Hey all, welcome to the 5th episode of the State of Facilities Management in South East Asia, co-hosted by James Jessup and your's truly. Over the last few weeks we have done the hard work of setting the context, acknowledging some of the barriers that exist today when it comes to FM's being able to innovate and transform.
In this episode JJ and myself talk about the actionable frameworks that will allow Facility Management teams and leaders to get going on their transformation journey. We have laid down 2-3 high impact points on addressing Culture, Costs, Contracts...2021-08-2311 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Facilities Management in South East Asia! | Episode 4.2Hey all, welcome to the 5th episode of the State of Facilities Management in South East Asia, co-hosted by James Jessup and your's truly. Over the last few weeks we have done the hard work of setting the context, acknowledging some of the barriers that exist today when it comes to FM's being able to innovate and transform.
In this episode JJ and myself talk about the actionable frameworks that will allow Facility Management teams and leaders to get going on their transformation journey. We have laid down 2-3 high impact points on addressing Culture, Costs, Contracts...2021-08-2314 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Facilities Management in South East Asia! | Episode 4.1Hey all, welcome to the 5th episode of the State of Facilities Management in South East Asia, co-hosted by James Jessup and your's truly. Over the last few weeks we have done the hard work of setting the context, acknowledging some of the barriers that exist today when it comes to FM's being able to innovate and transform.
In this episode JJ and myself talk about the actionable frameworks that will allow Facility Management teams and leaders to get going on their transformation journey. We have laid down 2-3 high impact points on addressing Culture, Costs, Contracts...2021-08-2317 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Facilities Management in South East Asia! | Episode 3.2Hello All!
Welcome back to the 3rd episode of State of Facilities Management in SE Asia. James Jessup and myself are excited to bring the latest episode to you, in this episode we cover talk about the barriers to "change". Any change is tough, one that calls for a transformative change is even more daunting.
While external factors clearly have an influence on the overall change me must see in the FM Industry, but there are a lot of "internal" barriers that must be crossed as well.
All this and more in this...2021-08-1516 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Facilities Management in South East Asia! | Episode 3.1Hello All!
Welcome back to the 3rd episode of State of Facilities Management in SE Asia. James Jessup and myself are excited to bring the latest episode to you, in this episode we cover talk about the barriers to "change". Any change is tough, one that calls for a transformative change is even more daunting.
While external factors clearly have an influence on the overall change me must see in the FM Industry, but there are a lot of "internal" barriers that must be crossed as well.
All this and more in this e...2021-08-1516 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Facilities Management in South East Asia! | Episode 2.2Welcome back to the 2nd episode of State of Facilities Management in South East Asia! Series being co-hosted by James Jessup and your's truly.
Having set the context for the entire series in the first episode (Episode 1.1 - & Episode 1.2), understanding the current state of FM in SE Asia, taking a country specific view, in this episode JJ and myself discuss on the need for change, some of the aspects that FM leaders must think of or perhaps are thinking of when it comes to initiating change.
We also put forward the case for FM leaders t...2021-08-0910 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Facilities Management in South East Asia! | Episode 2.1Welcome back to the 2nd episode of State of Facilities Management in South East Asia! Series being co-hosted by James Jessup and your's truly.
Having set the context for the entire series in the first episode (Episode 1.1 - & Episode 1.2), understanding the current state of FM in SE Asia, taking a country specific view, in this episode JJ and myself discuss on the need for change, some of the aspects that FM leaders must think of or perhaps are thinking of when it comes to initiating change.
We also put forward the case for FM leaders t...2021-08-0918 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Facilities Management in South East Asia! | Episode 1.2Welcome to the first episode of the State of Facilities Management in South East Asia. In this episode we set the context and background on how the FM markets in SE Asia are vs the global markets, in terms of growth rate, barriers and outlook.
We also dive deep into the fact that Singapore is the lighthouse in SE Asia when it comes to FM markets, Thailand and Malaysia sort of fall behind the curve.
All in all, exciting discussion and context setting for all the future episodes.
As mentioned please find the...2021-08-0112 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Facilities Management in South East Asia! | Episode 1.1Welcome to the first episode of the State of Facilities Management in South East Asia. In this episode we set the context and background on how the FM markets in SE Asia are vs the global markets, in terms of growth rate, barriers and outlook.
We also dive deep into the fact that Singapore is the lighthouse in SE Asia when it comes to FM markets, Thailand and Malaysia sort of fall behind the curve.
All in all, exciting discussion and context setting for all the future episodes.
As mentioned please find the...2021-08-0115 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Facilities Management in South East Asia! | Introduction EpisodeJames Jessup and Umesh Bhutoria have teamed up for a podcast series themed around State of Facilities Management in South East Asia. Over the last two years there has been so much of change across FM Industry, we thought it was relevant to put special focus on emerging market like SE Asia.
In the introduction episode JJ and Umesh sit down, talk about the genesis of coming up with the podcast series and what our listeners can expect to get out of the entire series.
Co-Hosts would really love to have your thoughts, questions and s...2021-07-2615 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!How can Facility Management companies use technology as a key "negotiation" enabler?Welcome back to yet another episode of the FM times podcast!
Now in this podcast episode, we're going to be discussing about the facilities management technology service delivery stack, plus also look at what the contribution should be from the FM perspective.
Let's really dive deep into the sort of arbitrage it provides towards the negotiation when it comes to re-bidding for a current account or probably, putting in a parallel bid along with a compliant bid when you are trying to bid for the new site.
Would love to know your thoughts. Be...2021-07-2405 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!People Vs Process Dilemma- False DichotomyHaving found the "true" purpose of doing what i do, i find it often disturbing when i hear #FacilityManagement leaders or professionals get into this People Vs Process Dilemma. This is a False Dichotomy.
People who follow the processes are usually not the ones who have designed it or had any kind of say in designing the same. As the industry starts to thrive on digital transformation this False Dichotomy is set to only get bigger and needs a change in status quo and a perspective shift.
How can we bring that change? I cover a...2021-07-0905 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Facilities Management, Digital Transformation and Escape Velocity!Resistance to change is the opposition to altered circumstances or modification of the status quo. FM leaders driving an inclusive transformation have to overcome a lot of forces which tend to create an inertia (if not oppose) along the entire Digital Transformation journey.
Once FM companies and teams can achieve critical momentum, have a significant part of the organisation aligned, they would be closed to achieving the escape velocity. Once they cross it there is no going back to the "Business as usual" scenario.
How many Facility Management companies globally have achieved the escape velocity?2021-07-0609 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Why are most #FacilityManagement leaders waiting for Red Carpet Invitation to initiate transformation?Facility Management sector has seen a host of changes over the last 18-24 months, surprisingly enough leading Facility Management companies and leaders are still waiting for a Red Carpet Invitation to initiate transformation, from digital to one that spans across the entire business!
Why is that so?
In this episode i connect the dots, draw inspiration from numerous conversations i have with FM leaders and try to find the common reasons why leading FM companies and the leaders running those organisations fail to make faster decisions.
In the previous episode, i spoke about...2021-06-3009 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!How can emerging Facility Management companies make it to the Top of the list!Average life span of S&P 500 companies has gone down to almost 17 years and in the last 15 years, 52% of the S&P 500 companies have vanished!
We are going to the same in the Facility Management landscape, some of the Top companies will not retain their spots in next 3-5 years. How can emerging companies aim to take that spot?
Ideally they should have started yesterday, but there is still some time to get things right. In this podcast i talk about 4 key action items that should be on the top of the mind for every F...2021-06-2707 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Net Zero Buildings and O&M WorkForce ConnectThere is no denying that the movement on Net Zero Buildings and Net Zero Carbon as a whole is almost irreversible. In this episode we explore the connect between Net Zero Buildings and the O&M WorkForce connect, especially from the Facilities Management perspective.2021-06-2405 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Innovation Challenge for Facility Management CompaniesDo #FacilityManagement companies need to up the ante on investments and intent on innovation, use of technology? 200% Yes.
But the real question is HOW? Can they think outside the box or perhaps get rid of the box itself?2021-06-2204 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!State of Air Handling UnitsIntersection of external triggering points such as Climate Change, Sustainability and the overall cost reduction pressure looming around Real Estate, means that Facilities Management companies need to look at how they can really become 'data driven". Air Handling Units are the best place to get started!
Want a copy of the presentation or perhaps want to deep dive into facts?
Express interest at share.hsforms.com/1OXwkS70UThe49SJhiagu8g50cx3 and we will get back asap!2021-06-2002 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!How can Facility Management companies have a "Different" Value Proposition Canvas?Most FM companies while moving with "digital transformation" tend to copy the VPC of competition and hence end up not being able to create any differentiator beyond Pricing!
Can they do better?2021-06-1604 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Why should Facility Management companies set up Nerve Centre?I was listening to the podcast, Inside Strategy Room by Mckinsey & Company and was mighty impressed by some of the points guests make on ways in which executive teams can handle uncertainties.
Could not help draw parallel to the way Facility Management Companies are currently or have historically looked at handling uncertain times and where lies opportunity to change that forever.
Link to the podcast -
podcasts.apple.com/in/podcast/insi…om/id14228142152021-06-1505 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!How can Facility Management Companies de-risk their innovation strategy?Lot of FM companies are rather late to start on their Innovation journey, not only they need to catch up fast but also avoid some of the common mistakes that others have made along the way.
How can they de-risk their innovation strategy?2021-06-1404 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!How can the future workforce influence Facility Management technology stack?Often the discussions Facility Management technology stack and investments miss out on an important influencing factor, i.e. the O&M workforce. This micro podcast highlights how the future workforce will influence the FM technology investments and why it should!2021-06-1204 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Asking the right questions to your O&M teams can drive an unprecedented positive change!What happens when you ask the right questions to your O&M teams? How to enable that?
It's a powerful question that every #CXO of progressive #FacilitiesManagement company should be asking NOW!2021-06-1205 min
Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond!Forever Forward - Facilities Management, Asset Operations, Maintenance and Beyond! (Trailer)2021-06-1100 min
Beyond Zero - Science and SolutionsBZE radio speaks to Umesh BhutoriaBZE radio speaks to Umesh Bhutoria, Founder & CEO at EnergyTech Ventures, about Energy Data Analytics and the company's selection to be part of Startupbootcamp Energy Australia in Melbourne.2018-04-1300 min