Shows
The WatchdogMorning Show 05-30-25 Hour 1 Steve Adams, UniglobeMorning Show 05-30-25 Hour 1 Steve Adams, Uniglobe by The Watchdog2025-05-3055 min
Travel Agent Chatter | Friday 15Group Travel Niches? Preferred Supplier Networks? Boutique Suppliers?Shayna Zand and Steph cohost with April Swales of Uniglobe Travel Center to host this week's Friday 15 to celebrate Travel Advisor Day/Month. You can check out their HAR profile HERE! You can scope out our questions below, then come and join us at 12 pm CST for the podcast! Don't forget that you can submit questions and sign up for reminders for the F15 here: https://hostagencyreviews.com/friday15 !1. I am thinking of getting into travel advising to share my love of animals. I have traveled to Kenya on a s...2025-05-1622 min
Business Travel 360Linking the Travel Industry | Sabre Sells Hospitality Business & Gray Dawes selects Sabre as Exclusive GDSSend us a textLinking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members. We curate the top posts and discuss with them with travel industry veterans in a live session with audience members. You can join the live recording session by visiting BusinessTravel360.comYour Hosts are Riaan van Schoor, Ann Cederhall and Aash ShravahStories covered on this session include -Sabre Corporation sells it's hospitality business unit to asset firm ...2025-05-1317 min
Travel Agent Chatter | Friday 15How To Organize Contacts? Should I Go Out On My Own?In episode 198, Steph Lee co-hosts with a longtime friend of the Friday 15, April Swales of Uniglobe Travel Center. They’ve got two especially in-depth questions, so have a look and tune in Friday 12 pm CST! 1. Do you have a good system for organizing all your travel BD contacts and promotional material of properties? I get overwhelmed with paper and business cards and even online and notes I still cannot seem to get a system in place for everything I receive. --- Sara R.2. I am an IC with about 2 years in the business. I'm considering going...2025-03-0729 min
The Business Spotlight SeriesI CONTINUALLY BUILD UPON MY WINNING TEAM OF EMPLOYEES | Elizabeth McCormick and Rick Plasket | The Business SpotlightIn this Business Spotlight interview, we hear from Elizabeth McCormick of UNIGLOBE Travel Designers. Elizabeth has been in the Travel industry for a number of and loves to continually build upon her winning team of employees. Her team and their ability to deliver next-level service to their clients are among her most proud accomplishments. Some great advice shared here, as well as a fantastic learning about being focused. You can get in touch with Elizabeth McCormick here on LinkedIn: / elizabethblountmccormick 🔔 Want your business to be featured as our next Business Spotlight? Book in your FREE podca...2025-01-2732 min
Travel Agent Chatter | Friday 15Starting an Agency While Working Another Job! I Like To Cruise – Should I Become a Travel Advisor?In episode 189, Steph Lee and April Swales of Uniglobe Travel chat on our first barrage of 2025 questions from all you lovely people! Here's a taste, make sure and tune in on Friday! 1. I plan to continue working at my current job and want to start my travel agency in the new year. Do you have tips on how to juggle two jobs and make sure I get back to my clients quickly when I have another day job? I don’t want to lose any future clients but can’t afford to not work. —Katee R.2. Ou...2025-01-0323 min
Travel Agent Chatter | Friday 15Are Booking Platforms Always Confusing? Should I Add Booking Metrics To My Site? Is BOI Required For All Agencies?In episode 181 Steph cohosts with a longtime Friday 15 friend, April Swales of Uniglobe Travel! Here's a taste of the topics they'll tackle -- via your questions! 1. I'm a new advisor and the host agency's booking platform is soooo complicated! I'm still trying to make it through the training. Thinking about switching to another host. Are booking platforms so complicated in general? How can you find out? —Marsha G.2. Hi Steph, I've been a long-time listener and am now a regular caller—love the show!For my Friyay! 15 Question, I’m thinking about adding my booki...2024-11-0821 min
Travel Agent Chatter | Friday 15Are “No Air Bookings” a Red Flag? Are Multiple Hosts an Option? How To Compare Two Agencies with Different Fees and Benefits?In episode 170 Steph cohosts with April Swales of Uniglobe Travel! They will tackle these questions, all provided by one curious listener this week! Thank you so much for all the wonderful resources on your website! If you don’t mind me asking you for advice..So I figured that I would be better off signing up with the Host Agency… I applied with 2 different ones and I'm gonna look into more. I can already see some obvious differences. Was wondering…1. Should I be worried if the company says, “they don’t do air bookings- t...2024-08-2326 min
Travel Agent Chatter | Friday 15Come with Me Groups. $1.5M niche w/a work-life balance. Lessons from FB hack. Meet Veranda.****** Transcript + Show Notes: https://har.news/vol30 ******Special thanks to today’s sponsors: Travel Edge and Uniglobe Travel CenterToday’s guest got her start in the industry with the inside sales team at Travel Impressions. After a reorg, Veranda Adkins decided to start her own agency, Travel Legacy. She gave herself 6 months to see if she could make things work. She’s yet to look back. Having been in the shoes of a supplier, Veranda tells us how advisors—even those just started out—can strengthen supplier relationships to help grow their agency.2024-07-221h 17
Travel Agent Chatter | Friday 15How To Sell an Agency? Back into the Travel Industry 30 Years Later!In episode 160 Steph is co-hosting with April Swales of Uniglobe! Please join us as this dynamic duo tackles a couple of important questions!QUESTIONS :1. I was wondering if I could pick your brain a little about the current status of the industry, the possibilities of finding someone interested in buying an agency, and what makes a travel agency attractive for a potential buyer. My mother isn't ready to stop working as an agent and loves helping her clients but I could see it being a good exit strategy for her in the near future. —Nathan...2024-06-1426 min
Travel Agent Chatter | Friday 15What makes HAR Courses Special? Flight Commissions for International TAs? Benefits of GDS?In episode 149 Steph co-hosts with April Swales of Uniglobe. Here are the questions they’ll cover. Got some fun ones this week! Questions : 1. How do HAR courses differ from an IATA course or something offered through a host agency? –Anonymous2. Hello HAR and team! I have a question about commissions. For travel agents based in Europe, as far as I know most airlines do not pay any commission. But it seems to me that this is not the case for TAs based elsewhere. I am asking this because I just got my IATA accre...2024-03-2927 min
Travel Agent Chatter | Friday 152024 Host Week - Fri - Meet The Hosts, Uniglobe Travel CenterEvery host agency starting to look alike for you? Hear from over 30 host agencies in Host Week's Meet the Hosts sessions! We interview them to learn more about their culture, programs, and success stories. Tune in for the 10-20 minute interviews that will help differentiate and humanize the myriad of host agencies out there.
Host Week 2024 Landing Site: https://har.news/hostweek
View Host Week Magazine: https://har.news/2024HWmagazine
Host Week Specials: https://har.news/deals
Register for Host Week 2025: https://har.news/signupHW2025
7-Day Setup Course with HAR: https://har.news/7DScourse
Host Week 2024 Survey: https://har.news...2024-02-2213 min
Travel Agent Chatter | Friday 152024 Host Week - Friday - CoffeeSpot, Uniglobe Travel Center With April SwalesHost Week CoffeeSpots are a great way to pre-game the big event. Join us as we dive in-depth into one company a day to learn more about what makes them unique!
Uniglobe Travel Center is a leading host agency that stands out for its professionalism and support for its members. We offer programs to meet all experience levels, as well as ongoing training & support, providing the tools and resources you need to grow. Through our commitment to success, and our partnership with Virtuoso, UTC empowers you to bring your travel business ideas to life. We understand the unique challenges you...2024-02-2147 min
Travel Agent Chatter | Friday 15Process to Change Agencies? Fears of Marketing? Client Intake Forms?In episode 143 Steph chats with the one and only April Swales of Uniglobe as they answer your wide-ranging questions. Don’t forget to enter your own questions, as we are inspired by your queries! Question :1. What is the process of switching host agencies? I am unsure if my current one is a good fit, but I do have trips booked while using them, and am unsure if I can bring them to a new host. --Anonymous2. How do you face your fear about marketing your travel business on social media if...2024-02-1622 min
Franchise Findings by Vetted BizExploring Affordable Franchises Under $10K, Unlock Your Entrepreneurial Journey!Franchises Under 10K: Are you ready to dive into the world of business ownership without breaking the bank? Join us in this exciting episode as we explore FRANCHISES PRICED UNDER $10,000, providing an accessible pathway to entrepreneurship. Discover the Power of LOW-COST Franchises: Uncover the significance of affordable franchises as a game-changer for individuals with limited funds, turning dreams of business ownership into reality. We shine a spotlight on some incredible opportunities, including DYSTOPIA RISING, SIGN GYPSIES, PACKAGEHUB, and UNIGLOBE TRAVEL. Get a closer look at their investment details and understand how these ventures could be your ticket to success...2024-01-2404 min
Travel Agent Chatter | Friday 15Agencies Change Commission? Getting Listed on HAR? What To Consider in Change of Host Agency?In episode 139 Steph chats with April Swales of Uniglobe Travel center and they answer questions from you, our awesome HAR community. Questions :1. Can an agency change your commission level without notifying you or sending you a new contract to sign? Shouldn't there be some kind of agreement or acknowledgement from the agent before that happens? What if a host changes to a monthly fee -- shouldn’t there be a new contract or the option to leave and take your business? My partner and I are experiencing this and could use some advice. – Lori S.2024-01-1920 min
Travel Agent Chatter | Friday 15FIT explained, getting an IATA & CLIA number, & helping clients w/ a US PassportsWelcome to Friday 15! In episode 131 Steph chats with April Swales, Director of Marketing & Sales from Uniglobe Travel Center about what a FIT is and how to specialize in it, getting an IATA & CLIA number as a new independent agent, and helping clients get a US Passports.Here's a list of helpful resources for today’s episode: (Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering!) (Register for HAR’s Host Week event!) (Submit questions, sign up for reminders for the F15, along with that week's questions we'll be cove...2023-11-0223 min
Travel Agent Chatter | Friday 15Leads through online marketing, honing in on a niche, and setting income goalsWelcome to Friday 15! In episode 130 Steph chats with Chad Burt, co-owner of Outside Agents about leads through online marketing, honing in on a niche, and setting income goals.Here's a list of helpful resources for today’s episode: (Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering!) (Register for HAR’s Host Week event!) (Sign up for Google My Business) (A great exercise on how to find your niche!) (TAC episode with an advisor who has an amazing website that...2023-10-2726 min
Travel Agent Chatter | Friday 15Travel certification, hosting outside of the US, and developing your brandWelcome to Friday 15! In episode 129 Steph chats with Jenn Lee, VP Industry Engagement and Support for Travel Planners International about travel certification, hosting outside of the US, and developing your brand.A list of helpful resources for today’s episode: (Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering!) (Register for HAR’s Host Week event!) (Travel agent certification options, including Travel Institute, ASTA, CLIA) (Traveller Made, a European based consortium, changed its name to the much harder to remember and prono...2023-10-2024 min
Travel Agent Chatter | Friday 15Linking a landing page, host agency website, and our host week eventWelcome to Friday 15! In episode 128 Steph chats with Chad Burt, co-owner of Outside Agents about linking a landing page, host agency website, and our host week event.Here's a list of helpful resources for today’s episode: (Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering!) (Register for HAR’s Host Week event!) (Virtually attend Adventure Together and tune in to Steph’s sessions!) (Discover the options for your travel agency website) (Create a subdomain of your main domain)...2023-10-1316 min
Travel Agent Chatter | Friday 15Travel MLMs, choosing a Host, and multiple company namesWelcome to Friday 15! In episode 123 Steph chats with April Swales, Director of Marketing and Sales for Uniglobe Travel Center about Travel MLMs, choosing a Host, and multiple company names.A list of helpful resources for today’s episode: (Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering!) (Call for Host Week event speakers is open! Submit your Eduspot idea!) (Register for HAR’s Host Week event!) (Who are the travel MLMs and what you need to know before joining one. Muy import...2023-09-0820 min
Travel Agent Chatter | Friday 15Types of travel agency insurance, host agency vs a host hybrid, and travel agency websitesWelcome to Friday 15! In episode 106 Steph chats about E&O vs. liability insurance vs. umbrella policy, host-only agency vs a host/agency hybrid, and whether a website that clients can interact with is important to have.A list of helpful resources for today’s episode: (Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering!) QR code (Sign up for reminders and to get the final reports here.) Take the survey, get the free report! (Amy Garner TAC episode) Thank you to our...2023-05-1119 min
Good TalksIs Jeff Duncan the emerging star of the entertainment industry? Listen as he explores his journey from humble origins as Jiffy the Clown to professionally managing stars from Netflix and the world of social media#30: Today on the Pod, Cam connects with Jeff Duncan, CEO of talent management firm Ingenuity Live. Jeff explores a career that’s been nothing short of monumental - how he started his first franchise at 17, breaking bread with Richard Branson on Necker Island, and celebrating his 40th birthday in style at the Kim Dotcom mansion in New Zealand with his business partner David Ebert. And he discusses how the early days of COVID lockdown encouraged his impromptu career shift into the wild world of talent management.• 00:00:13 Start• 00:00:50 Jeff's journey• 00:01:42 Entry into business journey (clown su...2023-04-272h 27
Travel Agent Chatter | Friday 15Filling company under PO box, using your vaca for booking, & business name availability problemWelcome to Friday 15! Today Steph chats about filling your company under a PO box, if you can use your personal vacation as a startup booking, and what to do when you have a business name availability problem.Here's a list of helpful resources for today’s episode: (Submit questions, sign up for reminders for the F15, along with that week's questions we'll be covering!) (Free previews of HAR’s Complete Guide to Starting a Travel Agency Course first chapter with 7 lessons.) Travel expenses article! (Travel Agent Forum March 31st in L...2023-03-2316 min
The Community's ConversationLaying Track for Amtrak's ExpansionIn much of the world, a major capital city without passenger trains would be unthinkable, yet that’s been the case in Columbus since 1979. With the last Amtrak train’s departure that year, Central Ohio bet all its transportation chips on cars, buses, and airplanes, and the area’s transit puzzle has been without passenger trains of any kind since then, earning Columbus the dubious distinction of today being the country’s second largest city without any passenger rail service at all. Amtrak’s return to Central Ohio has been long-discussed and debated: former Governor Ted Strickland felt train...2023-03-1553 min
Business Travel 360What's Up in Business Travel - March 6, 2023Send us a textWelcome to What’s Up in Business Travel for Week 9 of 2023. This is a weekly podcast from BusinessTravel360, where we update you on what’s up this week in the world of business travel. This podcast is great for those who need to know what’s happening all in less than 15 minutes.Topics covered during this podcast -FAA awards $1B in airport fundingUS Airlines forecast busy spring seasonCBRE hikes 2023 hotel occupancy forecastViva Air suspends all operationsAirlines sue Dutch governmentUS passport renewal time gets worseDelta pilots approve a 34% pay raiseVirgin Atlantic...2023-03-0614 min