Shows
Get To The PointLive from HIMSS22If you’re not able to be at HIMSS this year, we’ve got you covered! Our team of reporters were all over the convention center and hotels and captured some thoughts from our friends and colleagues. Enjoy this quick compilation of what’s happening Live from HIMSS22!2022-03-1617 min
Free Yourself!The Best of Be HER(d) with Rachel MaranoRachel Marano, Pivot Point Consulting, Managing Partner & Co-Founder gives us the "Best of" moments from her LinkedIn Live Series, Be HER(d). This 10-minute episode is packed with wisdom and insight from women in leadership. Enjoy!2021-03-2310 min
Free Yourself!Diversity Series: With Vaco's IDEC CommitteeVaco Managing Partner, Nirad Chaudhari, leads a discussion with Vaco's Inclusion, Diversity, Equity Committee to encourage growth and participate in meaningful dialogue for change.2021-02-2624 min
Free Yourself!Diversity Series: Listen to UnderstandVaco has taken a firm stance against institutional racism in not just the workplace, but in the world. In an effort to effect meaningful change, Vaco has formed an Inclusion, Diversity, & Equity Cabinet (IDEC) to guide Vaconians in shifting the narrative. The IDEC and Vaco’s commitment to inclusivity will be featured in a special “diversity series.” In this first episode, Lavonte’ Kirven, Vaco senior director in San Francisco, sits down for an honest and heartfelt conversation with Vaco CEO Jerry Bostelman about why this initiative matters so much and how Vaco can be a small part of global change.2020-11-0200 min
Free Yourself!Hacking the HackerHackers are skilled at stealing credit card information and using it for even more nefarious forms of identity theft. But hackers beware! Vaco has partnered with NEC X to develop custom AI/ML solutions to help identify and flag inconsistencies that indicate fraudulent activities such as unauthorized transaction card purchases. These solutions can stop hackers in their tracks, especially within those verticals where ID verification plays an important role in the transaction process. Listen to this episode of Free Yourself to learn how Vaco and NEC X are "hacking the hackers."2020-10-2616 min
Free Yourself!Data Redaction...in ActionRedacting unnecessary personal identifiable information (PII) brings an elevated level of security for customers.In this episode, Vaco and NEC-X discuss how their new solution uses AI/ML to control and eliminate sensitive PII data.2020-10-1215 min
Free Yourself!Leap of FaithHave you felt the need for a change in your career? Maybe you were looking for something more challenging? Or, maybe you just felt like your job was not fulfilling anymore. If you’ve asked yourself these questions, maybe you are ready to transition careers. Maybe you’re ready to take a leap of faith and try something new!2020-09-2219 min
Free Yourself!Special Preview of The Leadership CafeIn this episode, we’re giving you a special preview of the local podcast we host out of Vaco’s office in Steel City, The Leadership Café. During each episode, our hosts Michael Couch and Richard Citrin talk to extraordinary people who are leading remarkable businesses across Pittsburgh. Today, Michael and Richard speak with the creator of Eco Islands, Colin Lennox.2020-08-2121 min
Free Yourself!Short Term Leader = Long Term ValueHelping businesses find creative solutions to any challenge has long been one of Vaco’s specialties. One of the most interesting scenarios is when companies need help finding experienced financial executive leaders at a moment’s notice to cover capacity or capability gaps within an organization. Known as an interim executive, these veteran leaders have a significant amount of experience leading through times of change. On this episode we’d like to share more about hiring executives on an interim basis – the ideal scenario, the best strategy, the ideal candidate – and how they can deliver day-one value. Joining for today’s discussion...2020-08-1021 min
Get To The PointHow Healthcare Data Can be Used to its Fullest PotentialData! Data! Data! It is all about the data. Healthcare organizations have been working for a long time to gather data to improve care and overall business functions. So now that we have all this data, what do we do with it? Where is the data going? And even more important, what are some practical ways you can improve the impact and use of data in healthcare IT? To help answer these questions and more, host Matt Curtin is joined by Kyle McAllister, Director Strategic Implementation with Pivot Point Consulting and Chris Hoekstra, Senior Advisor with Pivot Point Consulting.2020-07-0816 min
Free Yourself!An Unknown ThreatJust when you think we’ve got a good handle on the Cyber Crime of Identity Theft, up pops a new way that hackers are creating havoc. Synthetic Fraud, also referred to as Frankenstein Identity Theft, is a new and innovative way being used to fraud financial institutions and individuals. And if you haven’t heard of this, don’t worry, we’ve got you covered in this podcast. In this second episode of a four part series on the benefits of using Artificial Intelligence and Machine Learning (AIML) to tackle big challenges, host Elliot Lowen is joined by Vaco Partner...2020-06-1911 min
Free Yourself!A Perfect Partnership for AIML InnovationAs corporations work through the challenges of getting the most value from technology, Vaco and NEC have forged a partnership that can help enterprises across many industries through a combination of innovative hardware and software platforms. In this first episode of a four part series designed to showcase how Artificial Intelligence and Machine Learning (AIML) can be leveraged to help resolve the most complex technological challenges of the day, host Elliot Lowen is joined by Vaco Partner Sudhir Sahu, Robbert Emery, Director of Technology at NEC, Robert Riddle, Head of Program Management at Vaco, and Rohith Polishetty, Practice Manager at...2020-06-1912 min
Get To The PointPractical Ways to Provide Virtual Training and Go-Live SupportAs health-systems balance physical distancing and continuing with the implementation of strategic projects, many are finding ways to innovate by providing virtual support for areas that have traditionally seen a face-to-face solution. The support for training and go-live are two areas experiencing some exciting innovation and development. Sharing some practical experience on this topic, host Joe Clemons, Director ERP Practice and Advisory is joined by Margaret Moore, Senior Advisor Pivot at Point Consulting and Tom Slowe, Training Manager at Pivot Point Consulting.2020-06-1623 min
Get To The PointAI in Healthcare: 3 Tips to Avoid Common PitfallsHealthcare organizations are incorporating Artificial Intelligence and Machine Learning (AIML) into their daily practice. This episode provides a good foundation for how to get started and offers keen insight into how to grow this technology in your organization in a practical way. Host Matt Curtin, Pivot Point Consulting’s Senior Director Strategic Growth is joined by Kyle McAllister, Director Strategic Implementation with Pivot Point Consulting and Chris Hoekstra, Senior Advisor with Pivot Point Consulting, two resident experts on the topic of AIML.2020-06-0712 min
Free Yourself!Beautiful FearAmanda Henley, Vaco’s Chief Marketing Officer, discusses Vaco’s response to COVID-19 with Jerry Bostelman, Vaco’s Founder and CEO. Listen as Jerry shares his eternally optimistic thoughts on how Vaco is finding beauty in fear and supporting clients and team members.2020-06-0118 min
Free Yourself!Flexing to the Curve in Healthcare ITPivot Point Consulting is one of Vaco’s specialty practices with a concentration on Healthcare IT. Jerry Bostelman, Vaco’s Founder and CEO sits down with Rachel Marano, Managing Partner and Co-Founder of Pivot Point Consulting to discuss how Pivot Point is helping clients and healthcare companies navigate these unprecedented times.2020-06-0116 min
Free Yourself!Staying Productive as a WFH Parent: Part 3In Part 3 of this series, our outstanding Vaco WFH parents continue the conversation on juggling life as a parent and employee during this unprecedented time. Taken from their recent LinkedIn Live presentation, this episode features Meagan Krift, Vaco division director, and Dylan Sutton, Vaco associate director, sharing their latest experiences and taking viewer questions. Listen in as they discuss the joys, challenges, and rewards of being a WFH parent.2020-05-2221 min
Free Yourself!Achieving Peak Performance During Transformational TimesHow do you thrive during moments of transformation? Vaco’s CEO Jerry Bostelman recently sat down with Michael Breed, renowned instructor, dynamic TV personality, and MorganFranklin Consulting ambassador. Together, they discussed navigating change, overcoming adversity, and preparing for success, both in business and in life, to achieve peak performance. Here is part of that conversation. Enjoy the show.2020-05-2252 min
Free Yourself!Staying Productive as a WFH Parent: Part 2In Part 2 of this series, our Vaco all-stars (and two incredible parents) continue the discussion how they are managing their new routines, especially as WFH parents. Taken from a recent LinkedIn Live presentation, this episode features Meagan Krift, Vaco division director, and Dylan Sutton, Vaco associate director, offering more creative ideas for families to be more productive and successful while working together at home.2020-05-2221 min
Get To The PointLegislative Policy Update! Ready or Not, Let’s Take a Deep Dive into Information BlockingOn May 1, 2020, the Office of the National Coordinator for Health IT (ONC) published its 21st Century Cures Act final rule in the Federal Register, starting the compliance clock on numerous provisions for developers and organizations that offer certified health IT, healthcare providers, and certain health information networks and health information exchange entities. The information blocking provision and compliance requirements in this rule are of specific interest and concern for the healthcare provider community. The compliance date for this provision is just around the corner - set for November 2, 2020. To help us navigate the very latest, Host Joe Clemons, Pivot Point...2020-05-1925 min
Get To The PointLegislative Policy Update! Understanding and Preparing for the CMS Final Rule on ADTThe CMS Final Rule on ADT was published in the Federal Register on May 1st of this year. In this episode, Pivot Point Consulting’s Joe Clemons, Director ERP practice and Advisory connects with Pivot Point Consulting’s Laura Kreofsky, Vice President Advisory to talk through key due dates, what the requirements mean for hospitals, and a practical list of considerations to get started and be ready for the changes that are right around the corner.2020-05-1812 min
Get To The PointHealth IT Insights Live: How a Director of Product Strategy Transitioned 90 Percent of In-Office Visits to Telehealth in 30 DaysIn the wake of COVID-19, healthcare organizations across the country are rapidly responding to the needs of their patients and staff. In our series, Health IT Insights LIVE: Learning from the Front Lines, Andy Palmer, Pivot Point Consulting’s EHR Practice Director recently connected with Diana Strubler, Director of Strategy at Acumen Physician Solutions to learn how they quickly transitioned 90% of their in-office visits to Telehealth.2020-05-1814 min
Get To The Point6 Strategies for EHR Build Outs for Drive Thru ClinicsThe drive-thru has emerged as one of the safest ways to get goods and services and maintain a safe physical distance. Many healthcare organizations are finding ways to innovate in this area with the creation of drive-thru clinics. The configuration of the EHR plays a critical part in deploying a drive thru clinic and in this episode, Andy Palmer, Pivot Point Consulting’s EHR Practice Director joins host Joe Clemons, Director ERP Practice and Advisory Services at Pivot Point Consulting to talk through 6 practical strategies to consider when configuring the EHR to be ready for a drive thru clinic.2020-05-0612 min
Get To The PointCan you make money with Telehealth?Telehealth is emerging as a vital tool in the wake of COVID19. And with updated reimbursement models, now is the time to capitalize on this technology to avoid canceled appointments. In this episode, host Joe Clemons, Pivot Point Consulting’s Director ERP Practice and Advisory is joined by Keith Olenik, Vice President Practice Management at Pivot Point Consulting to talk through and navigate this topic with some timely considerations for ensuring a successful Telehealth strategy.2020-05-0616 min
Free Yourself!Keep Calm and Carry ForwardIn today’s fast-changing world, business leaders everywhere are looking for strategies to adapt to the “new normal.” Adam Charlson, managing partner with Focus Search Partners, a Vaco Company, recently sat down with three recession-savvy sales executives to get their insight on updating the sales playbook. In this episode, Adam sits down with John Turner, chief revenue officer for the Security vertical at Google Cloud, formerly known as Chronicle. John shares his advice for dealing with downturns, which includes, among many great ideas, to keep calm and carry forward.2020-05-0518 min
Get To The PointHealth IT Insights Live: A CIO’s Perspective During the COVID19 PandemicIn the wake of COVID19 healthcare organizations across the country are rapidly responding to the needs of their patients and staff. The Chief Information Officer (CIO) plays an integral part in leading the response strategy. In this episode, host Joe Clemons, Director ERP Practice and Advisory Services at Pivot Point Consulting sits down with Jon Melling from the Indiana Hemophilia and Thrombosis Center to discuss Jon’s experience navigating COVID19 through the perspective of his role as the interim CIO. It should be noted that the conversation was conducted via virtual conference in support of physical distancing to help #StopTheSpread.2020-05-0513 min
Free Yourself!Leading and Serving in the MomentIn today’s fast-changing world, business leaders everywhere are looking for strategies to adapt to the “new normal.” Adam Charlson, managing partner with Focus Search Partners, a Vaco Company, recently sat down with three recession-savvy sales executives to get their insight on updating the sales playbook. In this episode, Adam and Scott Lovett, senior vice president of global web and security sales with Akamai, discuss what it means to lead and serve “in the moment,” which includes keeping your sales cadence, being comfortable with variables, and valuing the people on your team.2020-05-0516 min
Free Yourself!There’s Always OpportunityIn today’s fast-changing world, business leaders everywhere are looking for strategies to adapt to the “new normal.” Adam Charlson, managing partner with Focus Search Partners, a Vaco Company, recently sat down with three recession-savvy sales executives to get their insight on updating the sales playbook. In this episode, Adam speaks with Tom Schodorf, industry consultant and former SVP of worldwide sales for Splunk, about his thoughts on running lean, maintaining culture, and making prudent investments (and testing them). According to Tom, there’s always opportunities!2020-05-0518 min
Get To The PointManaging Increased Call Volumes and Wait TimesAs healthcare organizations are running overtime and seeing an intense strain on their resources, many are exploring alternative models that allow internal experts to focus on high-value work. In this episode, Pivot Point Consulting’s Zack Tisch, Vice President Strategic Growth and Matt Curtin, Senior Director Strategic Growth share some practical ways to delegate tasks like patient portal calls, IT help desk incidents, and report requests freeing up valuable resources to focus on more pressing needs.2020-04-2818 min
Free Yourself!Staying Productive as a WFH ParentParents everywhere are learning what it’s like to work from home while their kids are home all day too. In the third installment of “Brainstorming from the Bunker,” two Vaco all-stars … and incredible parents … discuss how they are managing their new routines. Taken from a recent LinkedIn Live presentation, this episode features Meagan Krift, Vaco Division Director, and Dylan Sutton, Vaco Associate Director, offering ideas for families to be more productive and successful while working from home.2020-04-1316 min
Free Yourself!Working Through the UnknownWhen it comes to COVID19, employees and teams everywhere are being affected in countless ways. In this second installment of “Brainstorming from the Bunker,” Amanda Henley, Vaco’s Chief Marketing Officer, and Tracey Power, Vaco’s Chief People Officer, join from remote locations to share how Vaco’s responding to the challenge. Listen in as Amanda and Tracey share how Vaco is helping its team members stay engaged and offer ideas for communicating through tough times.2020-04-1309 min
Free Yourself!Six Feet Away and Closer Than EverAs we get used to these strange new times, this is the first in a series we’re calling “Brainstorming from the Bunker.” In this episode, Amanda Henley, Vaco’s Chief Marketing Officer, discusses Vaco’s response to COVID-19 with Jerry Bostelman, Vaco’s Founder and CEO. Listen as Jerry shares his eternally optimistic thoughts on how Vaco is closer now more than ever in its support of clients and team members.2020-04-1312 min
Free Yourself!New to the podcast? Check out this Sneak Peek!Welcome to the Free Yourself! Podcast from Vaco. Here is a Sneak Peek!2020-04-1301 min
Get To The PointFast Tracking a Telehealth SolutionIn this episode Matt, Laura, Keith, and Andy join from remote locations to do their part to support social distancing and stop the spread of COVID19. The topic of Telehealth is emerging as a vital tool in the wake of the global pandemic. Organizations that have implemented Telehealth and related processes are seeing great success for their healthcare populations. For those however, that are either in progress or just getting started, this podcast is for you! Matt and team discuss the key considerations for fast-tracking a Telehealth solution.2020-04-0619 min
Free Yourself!Location! Location! Corporate Relocation!Many are making the move to hot markets to take advantage of the growing job opportunities in those areas. If you’re planning a move or already started, it’s important to get plugged into the labor market, establish relationships, and find your path to success. In this episode, Jeff Haithcoat is joined by Vaco Executive Recruiter Jessica Kashyap and together share their thoughts on how you can leverage all the available opportunities and Free Yourself!2020-03-2015 min
Free Yourself!Talent Search PartyWe all know how tough it can be to find the right talent your business needs. We also know how tough it can be as a potential candidate to find the right company that compliments your skills. In this episode, Kim Wainwright, Managing Director and Financial Practice Leader at Vaco sits down with Vaco Executive Recruiters Jessica Kashyap and Kaylee Osland who provide practical advice you can use to execute a successful talent search party and Free Yourself!2020-03-2025 min
Get To The PointOverview of Regulatory Changes in the Healthcare LandscapeThere are lots of changes that are either happening now or will be coming in the form of legislative policy. To help you better understand where we are and what to expect in the future, this is the first in a two-part series designed to help you be prepared and highlight where you should focus your energy. Joining host Matt Curtin to talk through all the changes are special guests Laura Kreofsky, Vice President Advisory Services, Keith Olenick, Vice President Practice Management, and Denise Webb, Executive Advisor.2020-03-1920 min
Get To The PointQuick Wins from 20 Plus Year Cerner LeadersMany Cerner clients find deviating from “the model” is required to provide more flexibility in their EHR Solution. This can be great for clinicians who want custom solutions but can be challenging for standardization and interoperability. On this episode, host Joe Clemons sits down with Jeff Maris and Kyle McAllister from Pivot Point Consulting to discuss how organizations can optimize but still maintain a standardized approach.2020-02-0511 min
Get To The PointCommunity Connect - Easier Said Than DoneThere are many reasons why organizations turn to Community Connect as the solution to share the cost and benefits of EHR investments with their community partners. Whether it’s looking for best practices to manage new competitive pressures and wall off providers eating at your territory or a mandate from the board to grow, a critical first step is understanding the best way to get started. In this episode, host Matt Curtin sits down with Zack Tisch and Joe Clemons to talk through the top things to consider when embarking on a Community Connect adventure.2020-01-2216 min
Get To The PointManaging DenialsDenials are responsible for 9% of all claims submitted which equates to $262 billion dollars (that’s “B” for billion) that are at risk annually if not managed and appealed. For organizations who haven’t gotten started, it can be hard to know where to begin. In this episode, Matt sits down with Keith and Jon to discuss how you can identify your 80/20 so you don’t leave money on table.2020-01-0816 min
Get To The PointRevenue IntegrityEarlier this year, Definitive Healthcare released its 2019 Healthcare Trends Survey that tracked 803 mergers and acquisitions and 858 affiliation and partnership announcements, and predicted the trend would accelerate. In this episode, Matt and Keith explore what this means for revenue integrity.2019-12-2119 min
Get To The PointDelayed Test ResultsDelayed test results negatively impact patient safety. 30%-40% of tests pending at discharge return potentially actionable results that often remain unknown to physicians. That’s a big # of potential incidents that could lead to patient harm. In this episode, Matt and Keith discuss strategies to help prevent delays.2019-12-0513 min
Get To The PointFlexibility vs. Interoperability. Can clinical documentation do both?There is a direct link between standardized documentation, quality, and quality scores. But physicians who push for customization and flexibility have challenged EHR standardization. In this episode, host Matt Curtin, Director of Strategic Growth at Pivot Point Consulting and special guest, Keith Olenik, Vice President, Revenue Cycle Services with Pivot Point Consulting, Get to the Point!2019-11-0820 min