Shows
Property Management Frame BreakersEp 51 | Leadership Through Times of DisruptionTimes will get weird during the transition into the AI-first economy, and it’s going to involve tough decisions and tougher conversations.Which begs the question-Is it possible to lead through transition, let people go, and still be appreciated for it? This is a story about that.In this powerful mini-episode of Property Management Frame Breakers, Pablo Gonzalez sits down with his father, Humberto Gonzalez, to uncover a story that shaped his understanding of leadership forever.Together, they unpack the real story behind one of the boldest business tur...2025-07-2623 min
Property Management Frame BreakersEp 50 | He Bought A PMC, Doubled It, Sold To Poplar, & Built Tech For Them- Lesson's From Michael Lee's Epic RiseWhat happens when a burned-out Groupon product leader buys a dusty 300-door portfolio, doubles it to 600, then helps Poplar Homes rocket from 2,000 to 15,000 doors with technology?In this Property Management Frame Breakers episode, tech-turned-PM veteran Michael Lee joins Pablo Gonzalez to prove AI isn’t a buzzword, it’s the lever that crushes the 600-door ceiling and pushes margins toward 50 %.You’ll learn⚙️ How tech can triple door capacity with zero new hires📉 The cash-flow cliff between 600 and 1,000 doors 💾 Why tenant/owner data is your hidden goldmine🌍 How two staffers can command a 2,000-doo...2025-07-2352 minProperty Management Frame BreakersEp 49 | You Don’t Need Another Maintenance Coordinator (You Need a Mini-Me AI)“If it’s not done like I do it, it will not work.”Sound familiar? That’s not just a control issue. That’s a systems gap and burnout waiting to happen.In this episode of Property Management Frame Breakers, host Pablo Gonzalez unpacks one of the most dangerous lies in property management: you’re the only one who can do it right.Drawing from David's story of hiring 25 maintenance coordinators (and still being the one who had to answer the 2 A.M. emergencies) until a shift in mindset changed everything.That shift? Don’t...2025-07-1914 min
Property Management Frame BreakersEp 48 | What PMs Really Want from AI: Relief, Trust, and Visibility w/ Nurith BersteinIn this episode of Property Management Frame Breakers, Nurith Berstein sits down with Pablo Gonzalez, Chief Evangelist of Vendoroo, to unpack the truth behind AI’s role in property management: AI is here to replace burnout, not your team.In this conversation, we explore:🔧 Why reactive teams are evolving into strategic advisors (with the right AI teammate)🚀 Why AI ownership (not just automation) is the real differentiator in scaling without burnout💥 How AI teammates are owning maintenance and giving PMs their lives back📈 Why fixed-cost scaling helps you grow without bloating your org chart...2025-07-1651 minProperty Management Frame BreakersEp 47 | Why AI for PM Feels So... MehIf you’ve ever clicked “Assistant” and ended up back in a form… this episode is for you.In this episode, Pablo Gonzalez breaks down why most “AI-powered” tools still make you do the work. He explains why so many AI tools feel off when it gets bolted onto a ship built for a different ocean.Drawing from a viral LinkedIn post (which wasn't written about property management but might as well have been) and a brutally honest conversation with Kyle Erb, Director of Systems at Real Property Management (and someone who's lived through the shift), Pabl...2025-07-1214 min
Property Management Frame BreakersEp 46 | AI Features vs. AI-First: Kyle Erb on Choosing the Advantage That Actually ScalesAs Director of Systems for one of the largest property management franchises in the country, Kyle Erb has seen it all—flashy demos, AI “add-ons,” and platforms that promise scale but deliver noise.In this episode, Kyle shares the moment he found what others only talk about:“This is it. This is what everyone’s been promising—but no one’s actually built.”This isn’t just about features. It’s about a first-principles shift:🔁 From reactive to strategic.🧠 From task-running to trust-building.⚙️ From bolted-on tools to an AI-first system that actually thinks.2025-07-0953 minProperty Management Frame BreakersEp 45 | We've Seen This Before- How The Automation Era Felt Like This AI Era (And What Was Different)What does a 1978 supermarket chain have to do with scaling your property management business in 2025?Everything.In this mini episode, Pablo Gonzalez shares the untold story of how his father used automation, leverage, and centralized logistics to double margins—decades before AI, dashboards, or remote teams existed.But this isn’t just a business history lesson. It’s a reframing of what real growth looks like.You'll learn:🏗️ Why scaling starts with structure—not headcount⚙️ How automation creates capacity, not casualties💸 What it means to build leverage before you build cos...2025-07-0518 min
Property Management Frame BreakersEp 44 | Turning The PM Skillset Into A Fund Building Machine w/ Nicholas CookWhat happens when a seasoned property manager decides the best way to serve clients (and his team) is to become an investor?In this episode of Property Management Frame Breakers, Pablo Gonzalez, Chief Evangelist of Vendoroo, sits down with an operator who’s making the bold leap from third-party property management to long-term syndication and ownership. The goal? Solve client churn, create equity opportunities for employees, and build forever cash-flowing assets.You’ll learn:🏚️ Why short-term deals create long-term pain and how a “forever hold” strategy changes everything🧭 How reorienting your team’s miss...2025-07-0228 minProperty Management Frame BreakersEp 43 | AI Is Finally Changing What PMs Can PromiseTell your owners they’ve got 5-star service, 24/7—customized to their schedule and needs.Not as a pitch, but as reality.In this mini episode, Pablo Gonzalez, Chief Evangelist at Vendoroo, unpacks how AI is finally bridging the gap between what owners expect and what PMs can realistically deliver without burning out teams or breaking workflows.You'll learn:🔴 Why most PMs are still losing the expectations game⚡ How agentic AI flips burnout into bandwidth🕙 The 10 PM dryer moment that changed how one resident saw everything🧠 What “speak it into existence” means...2025-06-2815 min
Property Management Frame BreakersEp 42 | From Automation to Personalization — David Normand on AI, Outcome Ownership, and the Future of PMMost property managers are chasing automation—faster responses, cleaner dashboards, more hands off.But what if that’s the wrong finish line?In this episode of Property Management Frame Breakers, Vendoroo’s David Normand flips the script: automation isn’t the goal. Personalization is.We unpack how PMs became invisible not because they stopped delivering—but because they never designed for trust, relationship, and emotional touchpoints. And how Agentic AI isn’t just faster… it’s felt.Here’s what we get into:🤖 Why the future of PM isn’t “do more with less”—it’s “...2025-06-2549 min
Property Management Frame BreakersEp 41 | 4 Frame Breaking Property Management LeadersIn this bold, eye-opening mini-episode, Pablo Gonzalez takes you inside the minds of today’s most forward thinking property management leaders — the property management voices who aren’t waiting for change, but actively shaping it.From Mark Brower’s radical take on ownership, to Jordan Muela’s fearless decision to rebuild his business, to Jay Berube’s sharp insights on navigating AI disruption, and Mark Ainley’s brilliant local content strategy.These leaders aren’t just reacting. They’re engineering operational breakthroughs, scaling property management businesses, and future-proofing their models against disruption.You’ll learn:⚡...2025-06-2119 min
Property Management Frame BreakersEp 40 | Irrelevance (Not AI) is the Real Threat to Property Managers w/ Jo-Anne OliveriWhat happens when a property manager turns tragedy into purpose and a book into a movement?In this episode of Property Management Frame Breakers, Pablo Gonzalez sits down with PM coach and author Jo-Anne Oliveri to explore how the future of property management will be won, not by those clinging to the past, but by those courageous enough to lead through change.From writing a book before AI was even a thing, to rewriting it with AI today, Jo-Anne shares her deeply personal journey, bold industry observations, and unapologetic belief that the biggest threat to...2025-06-1828 min
Grow Your Video Business442. Why Selling Video Services Will Always Keep You Broke with Pablo GonzalezPablo Gonzalez shares his journey from construction sales to Silicon Valley tech evangelist and reveals how video professionals can create more predictable income by solving "Monday morning problems," stacking value beyond just delivering footage, and packaging their services as experiences rather than products. Key Takeaways Create offers that solve immediate business problems first (like testimonial videos) before trying to sell big vision projects - this builds trust that lets you eventually sell those larger projects Package your video services as experiences rather than products - such as turning client testimonial videos into a VIP day that makes both...2025-06-1649 minProperty Management Frame BreakersEp 39 | More Doors ≠ More Money. THIS Does.Every door you manage takes time, energy, and risk. But what if the real wealth isn’t in managing more doors, it’s in owning more of them?In this episode of Property Management Frame Breakers, Pablo Gonzalez unpacks a seismic question from Mark Brower, sparked on a desert drive home from the Grand Canyon:"Is it too hard to scale?" or 'Even if I scale it… will it still matter?”Sparked by Warren Buffett’s timeless advice and Peter Lohmann’s Top 20 PM Companies list, this conversation is a wake-up call for anyone stuck on the...2025-06-1413 min
Property Management Frame BreakersEp 38 | The "Lunch-First" Door Growth Flywheel w/ Ed KirchWhat if your daily lunch routine is the secret key to unlock company growth?In this episode of Property Management Frame Breakers, Pablo Gonzalez, Chief Evangelist of Vendoroo, sits down with Ed Kirch —a property manager who turned 300 units into a long-term wealth engine, owning 220 of them himself — to unpack how he transformed his PM company into a wealth-building machine.You’ll learn:🥪 Why relationship capital is the most undervalued asset in property management📈 How self-directed IRA partnerships fund deals without bank loans🛠️ How sweat equity becomes real equity in 50/50 partnerships🚫 Why avoiding refis an...2025-06-1145 minProperty Management Frame BreakersEp 37 | Agentic AI vs Generative - The Difference Everyone’s Talking About (But No One’s Explaining)Everyone’s asking if AI will take your job. But it's time to start asking if you’re ready to hire it.In this solo deep dive, Vendoroo’s Chief Evangelist, Pablo Gonzalez, makes the most important distinction in today’s AI conversation: the difference between generative AI and agentic AI and what it really takes to build an AI you can trust like a teammate.Because Agentic AI is picking up speed and it’s not just automation anymore.It’s ownership. And for the first time, property managers are seeing what that really means...2025-06-0721 min
Property Management Frame BreakersEp 36 | Collapsing Time To Scale A Property Management Company w/ Sylvie McCrakenThink you're too new to scale? Think again. In this episode of Property Management Frame Breakers, Pablo Gonzalez, Chief Evangelist of Vendoroo, sits down with Sylvie McCraken to unpack what it really takes to build a modern property management business from scratch—and scale it faster than anyone thinks possible.You’ll learn how Sylvie:⚡ Compresses 5-year goals into 1 through strategic mentorship🚪 Builds trust by doing the unscalable—from open houses to 15-min callbacks🧠 Designs systems for scale before scale even arrives💬 Closes sales without pitching—just smart, empathetic questioning🤖 Uses AI to spike the ba...2025-06-041h 08
Property Management Frame BreakersEp 35 | Randall Henderson’s Radical Reframe of What Property Managers DeserveYou’ve heard vendors pitch tech before—feature flexes, roadmap bravado, one-size-fits-all stacks.But Randall Henderson isn’t here to play that game.As COO of Rentvine, he’s pushing a philosophy most platforms are too afraid to embrace: don’t build for control—build for context.This isn’t about flashy dashboards or lock-in contracts. It’s about giving the property manager the steering wheel—with tech that adapts, empowers, and stays invisible unless needed.In this bold, frame-breaking episode of Property Management Frame Breakers, Randall and Pablo dig into:Why true...2025-05-3115 min
Property Management Frame BreakersEp 34 | Owning Rentals- How To Get There & How It Makes You A Better Property Manager w/ Tracy StreichOwning rentals is both, low hanging fruit for property managers, and the best way to build wealth. So why don't more property managers do it??In this episode of Property Management Frame Breakers, Pablo Gonzalez, Chief Evangelist of Vendoroo, sits down with Tracy Streich, to unpack what happens when property managers become investors—and how owning property shifts everything from vendor loyalty and operational speed to team stability, cash flow, and real retirement options. Tracy shares how he went from accidental landlord to multi-exit entrepreneur tracing the portfolio he built, step by step, from heat-of-the-moment ren...2025-05-281h 00
Property Management Frame BreakersEp 33 | Getting To Zero Owner Churn w/ Robert Dell'OssoWhat if you could achieve zero churn?In this episode of Property Management Frame Breakers, Pablo Gonzalez, Chief Evangelist of Vendoroo, sits down with Robert Dell’Osso, President of MasterKey Property Management, to talk about how his approach to radical transparency is powering MasterKey’s growth while keeping all their existing clients.You’ll hear why Robert believes:📊 Transparent financial reporting is the ultimate loyalty tool💬 Proactive communication beats reactionary service🚀 AI frees your team to focus on what actually drives business growth👥 Remote teams, when empowered, become your biggest advantageIf you’re...2025-05-2454 min
Property Management Frame BreakersEp 32 | An AI Agent Crashes The Podcast! (My Mindblowing Conversation With An AI Maintenance Receptionist)What started as a fake maintenance call turned into a real glimpse at the future of property management.In this episode of Property Management Frame Breakers, host Pablo Gonzalez dials up “Lisa”—Vendoroo’s AI receptionist—and what unfolds is nothing short of jaw-dropping.From troubleshooting toilets to tariffs and investing, Lisa doesn’t just handle the call—she owns it.You’ll hear:🚽 How Lisa instantly escalates a maintenance emergency🧠 The exact decision tree she uses to triage vs. troubleshoot 📈 Her (actually smart) perspective on buying rentals in today’s market🤖 Why...2025-05-2112 minProperty Management Frame BreakersEp 31 | Leaked AI Memos Just Said What No One Has Been Saying (Aloud)Three internal AI memos leaked from Shopify, Duolingo, and Fiverr—and they weren’t written for headlines. They were written as wake-up calls to their own teams. The message?AI isn’t coming. It’s already deciding who survives.In this episode, Vendoroo's Chief Evangelist, Pablo Gonzalez, breaks down each memo—what they said, how the tone escalates from policy shift to existential threat, and why they all point to one unavoidable truth:What used to be impossible is now the new hard. And what’s merely hard? It’s already being automated.He di...2025-05-1735 min
Property Management Frame BreakersEp 30 | The Non-Obvious Leadership Gap In Property Management w/ Michael FisherReady or not, AI is about to expose the leadership gap hiding in plain sight.In this no-BS episode of Property Management Frame Breakers, Michael Fisher pulls no punches: AI isn’t just here to automate tasks — it’s here to separate true leaders from managers clinging to the past. From scaling companies to mastering the shifts from VAs to AI, Michael reveals a hard truth: growth doesn’t stall because of markets or models — it stalls because leaders fail to evolve.You’ll learn:💡 Why leadership — not just systems — is the biggest bottleneck...2025-05-1430 minProperty Management Frame BreakersEp 29 | How We Got That Room at NARPM Broker/Owner (Behind the Scenes)Join host Pablo Gonzalez on the Property Management Frame Breakers podcast as he unveils the backstory and strategic approach that led to a remarkable achievement at the NARPM Broker/Owner event. Discover how strategic community building, content co-creation, and genuine relationship-building drove massive success and brand trust for Vendoroo. Learn about Pablo's decade-long journey of leveraging community value, the impact of AI advocacy, and the transformative results of their innovative marketing tactics in the property management industry.🌟 Stay Connected with Us: 🎙️ Follow Pablo Gonzalez on LinkedIn💼 Follow Vendoroo on LinkedIn2025-05-1023 min
Property Management Frame BreakersEp 28 | Shifting To Asset Management- A Real World Example w/ Paul ArringtonRental property management is evolving — and simply fixing problems isn't enough anymore.In this episode of Property Management Frame Breakers, Pablo Gonzalez, Chief Evangelist of Vendoroo, sits down with Paul Arrington ——Broker/Owner of PMI Arrico Realty and Property Management, and a nationally recognized property management leader — to talk about his unique approach on growing revenue in his business and be seen as an asset manager.They break down why today's winners must move beyond daily firefighting and start creating visible, strategic value that owners can actually see, trust, and invest in.You’ll l...2025-05-0745 minProperty Management Frame BreakersEp 27 | Leading Your Team Through What's NextIn property management, growth is addictive—but dangerous. While you’re chasing the next deal or door, your oldest, most loyal clients can quietly slip away.In this episode of Property Management Frame Breakers, host Pablo Gonzalez returns to Stacey’s powerful vision of a trust-first property management company—but this time, he tackles the real question: how do you get from here to there?Pablo explores why neglecting your long-term clients is the silent threat no one’s talking about, how to reconnect with your existing portfolio, and what practical steps will move you from f...2025-05-0328 min
Property Management Frame BreakersEp 26 | The Cost Of Misaligned Incentives In Property Management — And To Rethink It W/ Mark BrowerA bold truth was laid bare: most PM companies profit the most when their clients suffer the most—through tenant turnover, late fees, and avoidable issues.In this episode of Property Management Frame Breakers, Mark Brower —founder of Mark Brower Properties gets radically honest about the structural flaws inside most property management businesses—and what happened when those flaws showed up in his own team. After losing all three of his PMs, Mark went inward, rethinking alignment from culture to operations to pricing.You’ll learn:🧠 Why “psychological safety” isn’t about comfort—it’s about predicta...2025-04-3031 minProperty Management Frame BreakersEp 25 | The AI-First PMC Org Chart- Wheels, AI, and the Future of WorkIn this solo episode of Property Management Frame Breakers, Pablo Gonzalez unpacks an idea that’s been rattling around in his head: what if the evolution of AI mirrors the invention of the wheel?Not just the wheel itself—but how we first used it for pottery, then one day, someone turned it sideways… and everything started to move. That shift—from shaping clay to transporting people—feels a lot like what we’re experiencing right now with artificial intelligence.Generative AI was the first big spark. But Agentic AI? That’s the wheel in motion. That’s...2025-04-2621 min
Property Management Frame BreakersEp 24 | Capacity Is The New ROI - Jay Berube On Q2 2025 State Of AI In Property ManagementThe biggest growth bottleneck in property management isn’t people, time, or tech.It’s capacity—and most PMs are short on it. That's why the most successful property management companies today are no longer just hiring people... they're hiring AI Agents.That is just one of the big takeaways Jay Berube- executive coach, BetterWHO co-founder, and AI Expert- and Vendoroo's Chief Evangelist, Pablo Gonzalez, had after 3 days in Colorado for NARPM Broker/Owner.In this episode of Property Management Frame Breakers, they catch up after the conference and break down all their takeawa...2025-04-2330 minProperty Management Frame BreakersEp 23 | Peter & Wolf’s 8 AI “AHA!” MomentsThe days of needing a Fortune 500 budget to build AI tools are over. Now, any PM can build a chatbot or custom agent in a weekend.In this episode of Property Management Frame Breakers, Pablo Gonzalez breaks down a game-changing conversation between Peter Lohmann and Wolfgang Croskey—and adds a third lens you need to hear: the builder’s POV from inside the AI engine room.This episode dives deep into how property managers can stop fearing AI and start using it to become more human, more visible, and more trusted than ever before. ...2025-04-1921 min
Property Management Growth with DoorGrowAI in Property ManagementAs the property management industry continues to evolve, it’s important to stay up to date on the latest innovations in technology. In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with David Normand from Vendoroo to talk about AI’s role in the future of property management. You’ll Learn [01:29] The AI Revolution [08:47] The Importance of Empathy and Human Touch [22:21] Decreasing the Cost of Maintenance Coordination [32:29] New Features Coming to Vendoroo Quotables “As any property manager believes, we know how to do it th...2025-04-1842 min
Property Management Frame BreakersEp 22 | Early Adopters = Bigger Success – Stacey Salyer on How Being First To Jump On New Technology Leads To Bigger Wealth OutcomesCaution looks smart—but what happens when playing it safe is the fastest way to fall behind?In this episode of Property Management Frame Breakers, Stacey Salyer — Property Management Strategist, acquisition advisor, and founder of a remote-first PMC — breaks down why early adopters win bigger and why most property management companies are scaling backwards. From outdated org charts to hiring the wrong roles (and doing it too fast), Stacey shares how she built for flexibility, exited successfully, and now coaches other PMCs on how to futureproof a property management company.This is a full-on mindset shift...2025-04-1639 min
Property Management SuccessHow AI & Category Creation Are Changing Property Management – with Pablo GonzalezSend us a textTraditional property management is facing disruption as AI technology, wealth transfer, and housing affordability create an industry inflection point similar to major business transformations like Netflix overtaking Blockbuster. Pablo Gonzalez of Vendoroo discusses how embracing AI-native solutions will fundamentally change the value proposition for property managers.• AI's true value lies in solving emotional problems, not just automating spreadsheets• Property management technology is evolving from process-driven to context-driven solutions• Companies differentiating through AI must translate technical capabilities into specific client benefits• Creating a category of one requires evangelizing the problem...2025-04-1444 minProperty Management Frame BreakersEp 21 | The Stock Market's Crash Just Made You More Important Than EverMajor question: How to Turn Volatility into Visibility?In this mini-episode of the Property Management Frame Breakers Podcast, host Pablo Gonzalez explains why right now—amid stock market chaos—is the best time for property managers to go loud (and how AI is the tool that makes it possible).This episode reframes the crash as a moment of massive opportunity—if you’re willing stop being invisible and start using AI to actually to be seen, tell your story and build local trust fast.This is about being the calm in the storm and beco...2025-04-1222 min
Property Management Frame BreakersEp 20 | Winning By Being Different In Property Management — Jason Hull on Believers, Hiders, and the Truth About Team Culture DevelopmentWhat if the reason your team isn’t scaling… is because they don’t believe in what you’re building?In this episode of Property Management Frame Breakers, Jason Hull — founder of DoorGrow — reveals why most property management teams are set up to fail from day one. From hiring misaligned people to leading with the wrong values (or too many of them), Jason breaks down the hidden dysfunction inside PM companies and what it really takes to build a team that owns outcomes, not just tasks.This is a blueprint for rewiring your culture around clarity, acc...2025-04-091h 12Property Management Frame BreakersEp 19 | STOP Setting Goals. Do THIS If You Want To Crush Q2- Making Bets vs Setting Quarterly GoalsBreaking the Frame: Transform Your Quarterly Goals with BetsIn this episode of the Property Management Frame Breakers Podcast, host Pablo Gonzalez shares an innovative approach to setting and achieving quarterly goals by using a 'bets' framework instead of traditional KPIs. Pablo dives into Vendoroo's recent success, explaining how this mindset has led to three consecutive 'frame breaking' quarters. He outlines:- his own successful bets from the previous quarter - the impact they had- how you can apply this strategy to achieve your own Q2 goals. ...2025-04-0515 min
Property Management Frame BreakersEp 18 | Reducing Regulatory Risk For Property Managers w/ Alex ZweydoffWhat if the next law passed could kill your revenue—and you didn’t even see it coming?In this episode of Property Management Frame Breakers, host Pablo Gonzalez sits down with Alex Zweydoff, government affairs powerhouse and rising voice in Florida property management, to unpack one of the most overlooked risks in the industry: legislation.Whether it’s lead-based paint fines up to $37,500 per day, the slow-motion Section 8 collapse, or squatter loopholes that cost PMs months of rent, Alex is at the front lines—meeting with lawmakers, fighting for clarity, and sounding the alarm.2025-04-0254 min
Property Management Frame BreakersEp 17 | Entrepreneurship As A Tool For Personal Transformation For Property Managers with Tony ClineWhat do 200-mile races and property management have in common? More than you'd think.In this episode of the Frame Breakers Podcast, Tony Cline discusses the various facets of transformation, both personal and professional. From his journey from serious illness to becoming an ultra endurance athlete to building a successful property management business, Tony shares his approach to change and growth. The conversation dives into the importance of vulnerability, surrounding oneself with the right people, and the strategic shift from being an entrepreneur to becoming a business owner. Tony also highlights his unique approach to e...2025-03-261h 05Property Management Frame BreakersEp 16 | Tenants Think AI Is A Person - The Bannister Breakthrough Of Property ManagementJoin Pablo Gonzalez, chief evangelist at Vendoroo, as he unveils a groundbreaking moment in property management—a technological revolution akin to Roger Banister's four-minute mile achievement. Pablo introduces PMROO and ResiROO two AI agents designed to transform maintenance coordination and resident interactions, capable of learning and improving through natural language coaching. Explore how these AI innovations offer a scalable, reliable, and empathetic solution, enabling property management teams to focus on critical human interactions. Discover the future of automated solutions that could redefine the property management business model. Tune in for insights and a demo...2025-03-2208 min
Property Management Frame BreakersEp 15 | Inside The Mind of the PM Company BUYER — Building a Business That Buyers Want with Nick Molina, The ETA GuyMost property managers don’t start their business with an exit plan—but what if that’s the key to long-term success?In this episode of Property Management Frame Breakers, host Pablo Gonzalez sits down with Nick Molina, an investor and business owner who has built, bought, and sold multiple companies, including in property management. They break down what makes a property management business valuable, scalable, and sellable—even if you never plan to sell.Nick shares insider knowledge on:✅ The rise of entrepreneurs through acquisition (ETA) and why property managers are in demand.✅ The...2025-03-1956 min
Property Management Frame BreakersEp 14 | My Secret To Great Writing With AIAI can speed up your writing, but if you’re using it to replace your voice, you’re doing it wrong. In this episode, I break down my exact process for using AI to write high-impact newsletters—without sounding robotic.You’ll learn:✅ How I use AI to brainstorm, refine, and optimize content✅ The "Editor-in-Chief" mindset that keeps AI from taking over your voice✅ The best AI prompts for crafting engaging, actionable, and persuasive content✅ How AI helps me write faster while making my ideas clearer and easier to applyIf you’ve ever wond...2025-03-1516 min
Property Management Frame BreakersEp 13 | Creating An Investor Minded Property Management Team Culture - Jim Shonts' ApproachWhat if your property management team thought like investors? What if they weren’t just managing homes, but actively building their own portfolios?In this episode of Property Management Frame Breakers, host Pablo Gonzalez sits down with Jim Shonts, a top-performing franchise owner at PMI, to explore how he’s cultivated a team of investment-minded professionals—people who understand their clients because they are the client.They discuss:✅ Why hiring real estate investors—or future investors—gives your business an unfair advantage.✅ How Jim encourages his employees to start their own investment journeys.✅ The impa...2025-03-1258 min
Property Management Frame BreakersEp 12 | LEAKED: AI Summit Keynote - The Unbearable Weight Of Maintenance Technology For Property Management with David NormandHarnessing AI for Property Management: Insights from the AI Pavilion & David NormanIn this episode, Dave Normand shares his journey from managing 80 doors to overseeing thousands, revealing the hard truths about maintenance, the pressure to deliver "911-level" service on a budget, and the burnout that comes with it. We dive into why traditional SaaS solutions have fallen short, the fear property managers have about AI, and why the right kind of AI isn’t about replacing you—it’s about becoming your “mini-me.”Tune in to hear:✅ The "ambulatory mindset" in property management—and why it’s unsus...2025-03-0818 min
Property Management Frame BreakersEp 11 | Radical Immersion—The Undervalued Benefits Of Getting Super Involved In The Industry with Lacy HendricksSome of the biggest wins—and biggest threats—in property management don’t happen in the office. They happen in the halls of government, in professional associations, and in the relationships you build along the way.In this episode of Property Management Frame Breakers, host Pablo Gonzalez sits down with Lacy Hendricks, Director of Marketing & Broker Associate REALTOR® at Hendricks Property Management LLC, to talk about why getting involved is the key to future-proofing your business. From leading NARPM’s governmental affairs efforts to shaping local policy in Texas, Lacy shares how stepping up has transformed her career, h...2025-03-0547 min
Property Management Frame BreakersEp 10 | Will Great Generational Wealth Transfer Be Great For Property Managers?Adapting Property Management: Embracing Millennial ClientsIn this episode of the Property Management Frame Breakers Podcast, host Pablo Gonzalez explores three major context shifts impacting property managers today: Wall Street's rush into the market, the great affordability crisis, and the great generational wealth transfer. The focus is on the latter, specifically how $84 trillion is transitioning from Boomers to Millennials, creating a new client base with different expectations and needs. Gonzalez breaks down how Millennials' upbringing, preference for digital solutions, and comfort with the DIY and shared economy necessitate a shift in property management strategies. ...2025-03-0112 min
Property Management Frame BreakersEp 9 | The Broken Promises of Software In Property Management & What A.I. Will Solve with David NormandProperty management is changing fast. The old ways of tracking work orders, managing vendors, and keeping owners happy just aren’t cutting it anymore. So what’s the next move for property managers who want to stay ahead?In this episode of Property Management Frame Breakers, host Pablo Gonzalez, Chief Evangelist of Vendoroo, sits down with David Normand, Chief Property Manager of Vendoroo, to break down the communication gaps, inefficiencies, and frustrations that have plagued the industry—and what the best property managers are doing about it.✅ Why property management software has let us down—...2025-02-2641 min
Property Management Frame BreakersEp 8 | Why Property Managers Are Overthinking NOI And The Metric That Actually Matters MostThe NOI Mirage: The Real Metric That Matters in Property ManagementIn this mini-episode of the Property Management Frame Breakers podcast, host Pablo Gonzalez revisits a debate with Jordan Muela regarding the value of Net Operating Income (NOI) in property management. Although NOI is essential, Pablo argues it's not the ultimate differentiator in the industry. Through personal stories and observations, he highlights that the ability to handle critical moments and reduce 'Kitchen Table Arguments' (KTAs) often outweighs the marginal differences in NOI. This episode challenges traditional views, urging property managers to rethink their priorities to r...2025-02-2217 min
Property Management Frame BreakersEp 7 | Embracing Change And The Need To Reinventing Yourself In Property Management with Jordan MuelaIn business, momentum is everything. But what happens when the momentum that got you here becomes the very thing holding you back?In this episode, host Pablo Gonzalez sits down with Jordan Muela, CEO of LeadSimple, to talk about reinvention, operational breakthroughs, and why the industry is primed for a massive shift.Jordan isn’t just another entrepreneur in the space—he’s built multiple successful companies, scaled LeadSimple into a powerhouse, and made the tough calls when reinvention was the only path forward.Here’s what you’ll learn in this episode:✅ The...2025-02-191h 13
Property Management Frame BreakersEp 6 | A.I. Implementation Use Cases For Property Managers - Panel From The SFHPM2030 Summit with Randall Henderson, Gina Hill, and Aaron IveyIn Episode 4, we explored the massive shifts shaping the future of property management—Wall Street’s entry, the transition from serving boomers to millennials, and how AI is poised to either empower or endanger property managers. Now, in this episode, we’re taking that discussion from theory to practice.In this panel from SFHPM2030 (The PM AI Summit), Pablo Gonzalez, Chief Evangelist of Vendoroo, moderates a conversation with three forward-thinking property managers who are actively implementing AI in their businesses:- Randall Henderson – COO of RentVine- Gina Hill – VP of Operations at Peak Pr...2025-02-1524 min
Property Management Frame BreakersEp 5 | AI vs. Remote Teams: The Future of Property Management Teams with Jay BerubeIn this episode of Property Management Frame Breakers, host Pablo Gonzalez sits down with Jay Berube, CMO & Co-Owner of BetterWho, to unpack how AI and remote teams are converging to redefine operational efficiency and profitability in property management.Jay didn’t start out as an AI guy. He first scaled a property management company from 0 to 350 doors in two years, and in the process he realized something: Efficiency = Profitability. His quest for efficiency led him to start BetterWho, the highest quality remote teammate staffing agency in property management, but today efficiency means embracing AI...2025-02-121h 03
Property Management Frame BreakersEp 4 | Will PMs Become Empowered or Endangered By A.I.? (From the Property Management A.I. Summit)This opening keynote from SFHPM2030 (the PM AI Summit) discusses the context changes happening in property management- Wall Street's entry, the shift from serving boomers to millennials, and the anticipated revolution brought by AI- and how that will create massive threats and opportunities for the single family home property manager.Pablo Gonzalez, Chief Evangelist of Vendoroo, and Jay Berube, Co-Founder of BetterWho, explain key concepts on seminal books about technological disruption, 'The Innovator's Dilemma' and 'Play Bigger', contextualize them to property management, and tease out how a modern day property manager can avoid the type of pitfalls...2025-02-0821 min
Property Management Frame BreakersEp 3 | The (Shockingly Simple) Podcasting Formula For Property Managers That Made Mark Ainley A Legend In His MarketImagine selling shoes with your face on them—not because you’re a celebrity, but because you’re that beloved in your market. That's a frame breaking idea for property managers... and THAT is exactly what Mark Ainley has done with his podcast. As the co-founder of GC Realty & Development and one of the voices behind the Straight Up Chicago Investor Podcast, Mark has built more than a thriving property management business—he’s created a community.In this episode, host Pablo Gonzalez digs into Mark’s secret sauce: how a local podcast turned GC Realt...2025-02-0559 min
Property Management Frame BreakersEp 2 | Radical Ownership of the Outcome: Mark Brower's Strategy To Transformational Property ManagementWhat does it take to truly succeed in property management? According to Mark Brower, it starts with one bold philosophy: own the outcome.In this episode of Property Management Frame Breakers, host Pablo Gonzalez sits down with Mark Brower, founder of Mark Brower Properties, to unpack the leadership mindset that’s transforming property management. Mark’s “own the outcome” approach isn’t just about taking responsibility—it’s about building trust, setting high standards, and delivering unmatched value to clients, residents, and teams alike.Mark shares how this philosophy has shaped his business, helped him recruit and re...2025-01-2958 min
Property Management Frame BreakersEp 1 | When Will AI Actually Replace Employees? w/ Reza Kesh, CEO of VendorooAI is no longer just hype—it’s a seismic shift. But let’s get real: When will AI actually replace employees? And what does this mean for property management?In this premiere episode of Property Management Frame Breakers, host Pablo Gonzalez sits down with Reza Kesh, Harvard PhD, serial entrepreneur, and CEO of Vendoroo. Together, they unpack how AI can solve the industry’s toughest challenges and why it’s less about replacing jobs—and more about replacing problems.Reza shares his journey from growing up watching his father struggle with maintenance to building a $100M busi...2025-01-2257 min
Property Management Frame BreakersProperty Management Frame Breakers TeaserThe property management industry is at a crossroads. Wall Street, Silicon Valley, generational wealth transfers, and AI are reshaping everything we know about managing single-family homes. In this teaser episode of Property Management Frame Breakers, host Pablo Gonzalez introduces the forces driving massive change and highlights the innovators breaking the mold. Join us on this journey to uncover the future of property management and hear the stories of those already redefining the game.2025-01-0602 min
Sell By Being HumanHow to Sell Through Community Building, Pablo Gonzales, CEO, Be the Stage, Chief Evangelist, VendorooSummary:Pablo Gonzalez shares his journey of building communities and driving business through community building. He emphasizes the power of human connection and the value of belonging in building relationships and communities. You'll learn the power of creating communities for your own business and how Pablo built them out of learning what worked in his own career.Pablo's personal experience with his brother's illness and the support of a community during that time inspired him to explore the potential of community building in business. He discovered the power of creating touch points and brokering relationships...2024-12-1058 min
Property Management Growth with DoorGrowThe 3 Systems You Need in Your Property Management BusinessF You’ll Learn [02:01] The Team Sandtrap + Cycle of Suck [12:20] Why You Might Have the Wrong Team [20:54] Building the Business Around You [29:40] How to Escape the Cycle and Level Up Tweetables “If your business isn't healthy and growing, it's dying.” “Here's the reality: it takes 10 people to clone yourself in a business.” “How did you build it the wrong way? You built it around what you thought the business needed, and you didn't build it around what you needed.” “If you have capacity less than a hund...2024-11-1540 min