Shows
The Mediate.com PodcastMediating court referred/litigated cases, with mediator Nelson Timken (Ep. 53)In this episode, Colin Rule interviews Nelson Timken, founder of http://www.resolveourdispute.com, about mediating court referred cases and the specific challenges involved with handling litigated cases. This conversation builds on many of the points Nelson made in his mediate.com article Mastering Mediation Advocacy: Essential Skills for the Modern Litigator, co-authored with John Siffert.
About Nelson:
Nelson is an experienced neutral whose ADR practice is driven by a deep commitment to fair process, empowering parties, fostering understanding, and achieving results by perseverance. He values impartiality, integrity, and professionalism above financial gain. His approach t...
2025-10-1423 minThe Mediate.com PodcastA Mediation Model for Self Represented Parties, with Susan Hansen, Casey Holtz, and Michael Dwyer (Ep. 52)In this episode, Colin Rule interviews Susan Hansen, Casey Holtz, and Michael Dwyer about their chapter in the book Family Dispute Resolution: Process and Practice. Their chapter (chapter four) is titled "A Mediation Model for Self-Represented Parties" and it covers the development of (and lessons learned from) the Family Mediation Center in Wisconsin, including the essential rule changes that opened the way for a major expansion of the role of mediation in the state.
This podcast is part of a continuing series interviewing authors from Family Dispute Resolution: Process and Practice.
About the book:
2025-09-0335 minThe Mediate.com PodcastDivorce Coaching and Parenting Coordination, with Anne-Marie Cade (Ep. 51)In this episode Colin interviews Anne-Marie Cade, an award winning Lawyer, Mediator, Family Dispute Resolution Practitioner, Conflict Resolution Specialist, Parenting Coordinator, Speaker, and Trainer. They speak about Anne-Marie's experience as a mayor, her work as a divorce coach, and her takeaways from her international study on Parenting Coordination.
After practicing law for over 15 years, Anne-Marie realized that what she was most interested in was relationships. She decided to begin training in mediation and coaching and established her own consultancy. She now works with corporate teams and local government to help them navigate conflict effectively and turn challenging...
2025-07-0323 minThe Mediate.com PodcastLearning about the Safe & Together Model, with David Mandel (Ep. 50)In this episode, Colin Rule interviews David Mandel, MA, LPC, the creator of the Safe & Together Model, a transformational approach to changing how systems and practitioners respond to domestic abuse when children are involved. With more than 35 years of experience in the domestic violence and child welfare fields, he has identified how a perpetrator pattern–based approach can improve the ability to partner with survivors, intervene with perpetrators as parents, and improve outcomes for children.
David is also the founder of the Safe & Together Institute, which works with governments and NGOs across the globe, including North America, Au...
2025-06-0620 minThe Mediate.com PodcastModernizing Mediation, with Morgan Tregenza of Levelheaded (Ep. 49)In this episode, Colin Rule interviews Morgan Duffy Tregenza (Mo), Founder and CEO of Levelheaded, about her path into the field and her vision for https://www.belevelheaded.com/, a startup mediation service provider in Colorado.
Mo is working hard to turn Levelheaded into the world’s most easy-to-use and prolific mediation platform. Levelheaded's mission is to make the world a less litigious place. She currently serves as the President of the Mediation Association of Colorado where she helps to make mediation readily available in the State of Colorado. She often testifies in the Legislature in advocating fo...
2025-04-1728 minThe Mediate.com PodcastFamily Mediation and Intimate Partner Violence, with Prof. Kelly Browe Olson (Ep. 48)In this episode, Colin Rule interviews Professor Kelly Browe Olson about her chapter in the new book (that she also co-edited) entitled Family Dispute Resolution: Process and Practice. Kelly's chapter is titled "Intimate Partner Violence and Family Dispute Resolution: Coercion, Capacity, and Control" and it covers the dialogue between victim advocates and family mediators over the past few decades, the importance of screening (not only at the beginning but throughout the mediation process), and issues in the future as mediation moves more online.
This podcast is part of a continuing series interviewing authors from Family Dispute Resolution: P...
2025-04-0745 minThe Mediate.com PodcastTraining an AI on Yourself, with Prof. John Lande (Ep. 46)In this episode, Colin Rule interviews Emeritus Professor from the University of Missouri School of Law John Lande about his experience creating an AI (PrivateGPT) trained on all of his writing over the past forty years. Starting from the beginning, when John didn't know much about AI, he narrates the experience of training an LLM (Large Language Model) on his collected writings and evolving the AI into a coach (called RPS Coach) which is now able to support different types of users (e.g. parties, lawyers, and mediators) helping them find success in their efforts to craft solutions to...
2025-04-0431 minThe Mediate.com PodcastFamily Mediation Past, Present, and Future with Bernie Mayer and Peter Salem (Ep. 46)In this episode, Colin Rule interviews dispute resolution giants Bernard Mayer and Peter Salem about the chapter they co-wrote in the new book Family Dispute Resolution: Process and Practice. Peter and Bernie's chapter is titled "Family Mediation" and it covers the evolution of the practice of family mediation over the past few decades and makes some predictions about its future evolution as well. Our conversation takes a wide sweep over the evolution of the field, and even gets into some of the ways recent political changes might affect it moving forward.
This podcast is part of a c...
2025-03-2448 minThe Mediate.com PodcastImplementing ODR in Family Courts with Jennifer Shack (Ep. 45)In this episode, Colin Rule interviews Jennifer Shack, Director of Research at RSI, about the chapter she co-wrote with Donna Shestowsky in the new book Family Dispute Resolution: Process and Practice. Jen and Donna's chapter is titled "Implementing ODR in Family Court: Insights from the First Neutral Program Evaluation in the United States" and it shares conclusions from the first neutral evaluation of a family court ODR implementation in the US.
This podcast is part of a continuing series interviewing authors from Family Dispute Resolution: Process and Practice.
About the book:
"Over the...
2025-03-1149 minThe Mediate.com PodcastUnbundling Legal Services for Family Disputes with Woody Mosten (Ep. 44)In this episode, Colin Rule interviews Forrest (Woody) Mosten about his chapter in the new book Family Dispute Resolution: Process and Practice. Woody's chapter is titled "Limited Scope Representation: An Important Tool and Peacemaking Catalyst for Family Dispute Resolution" and it examines unbundling and limited scope representation models for family cases.
This podcast is part of a continuing series interviewing authors from Family Dispute Resolution: Process and Practice.
About the book:
"Over the last 50 years family justice systems in the United States and elsewhere have evolved from a predominant adversarial approach focused on...
2025-01-1746 minThe Mediate.com PodcastEarly Negotiation Processes for Family Disputes with Prof. John Lande (Ep. 43)In this episode, Colin Rule interviews Professor John Lande about his chapter in the new book Family Dispute Resolution: Process and Practice. John's chapter is titled "Early Negotiation Processes" and it examines techniques like collaborative law, cooperative law, and settlement counsel.
This podcast is part of a continuing series interviewing authors from Family Dispute Resolution: Process and Practice.
About the book:
"Over the last 50 years family justice systems in the United States and elsewhere have evolved from a predominant adversarial approach focused on litigation to the significant integration of more collaborative, settlement-oriented approaches...
2025-01-1041 minThe Mediate.com PodcastABA Standard 206 Revision on Diversity in Law Schools, with Ben Davis and Chuck Crumpton (Ep. 43)In this episode, Colin Rule interviews dispute resolution legends Ben Davis and Charles Crumpton on proposed revisions of the legal education standard 206 dealing with diversity in law schools.
For more information on this proposed revision, see mediate.com/standard-206
About Ben:
https://www.utoledo.edu/law/faculty/emeriti/davis-ben.html
About Chuck:
https://crumptoncollaborativesolutions.com/about-chuck/
2024-11-0129 minThe Mediate.com PodcastFamily Dispute Resolution with Peter Salem and Kelly Browe Olson (Ep. 42)In this episode, Colin Rule interviews Peter Salem and Kelly Browe Olson about their new book Family Dispute Resolution: Process and Practice. This is the kickoff interview for a full series of interviews with the more than 30 authors who wrote chapters for the book.
About the book:
"Over the last 50 years family justice systems in the United States and elsewhere have evolved from a predominant adversarial approach focused on litigation to the significant integration of more collaborative, settlement-oriented approaches, especially mediation. In Family Dispute Resolution: Process and Practice some of the field's leading pra...
2024-10-0357 minThe Mediate.com PodcastDiscussion between Bridget McCormick (CEO, AAA/ICDR) and Colin Rule (CEO, Mediate.com)In this episode, Colin Rule (CEO of Mediate.com) speaks with Bridget McCormick, the CEO of the American Arbitration Association/International Centre for Dispute Resolution (AAA/ICDR), about the path that led her from being a public defender in NYC, to a law professor in Michigan, to the Chief Justice of the Michigan Supreme Court, and now CEO of AAA/ICDR. They discuss her work in mediation and dispute resolution, how Bridget has updated AAA/ICDR's strategy to embrace mediation and expand access to justice, and the role of technology in the future of the ADR field.
...
2024-06-2929 min
Negotiate AnythingTexts and Tensions: Effective Conflict Resolution Techniques with Veronica Cravener, Esq.Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/In this enlightening episode of "Negotiate Anything," host Kwame Christian welcomes back Veronica Cravener, Esq., a seasoned mediator and attorney, to delve into the nuances of online dispute resolution (ODR) and negotiating conflicts via digital communication tools such as text messaging and email. With the rise of remote interactions, Veronica shares invaluable insights from her extensive experience in mediation, highlighting how digital platforms can enhance the negotiation process. The discussion explores intriguing data on the success rates of online mediations and...
2024-05-0930 minThe Mediate.com PodcastBetter Conversations in Scotland with John Sturrock KC (Ep. 40)In this episode, Veronica speaks with John Sturrock KC, founder and senior mediator at Core Solutions. Listen to this episode to learn about the following:
The connection between food, hospitality, meeting together, and mediation
How excellence in mediation is similar to excellence in sports
What it means to mediate "minimally" and why you should consider using this approach
The role mediators can play regarding discussions of political issues
Collaborative Scotland and the "Better Conversations Bus Tour"
Learn More:
Collaborative Scotland
Core Solutions
John's Books: Mediator's Musings Vol 1 and Vol 2
About John Sturrock KC:
John Sturrock KC is founder and senior...
2024-01-2253 minThe Mediate.com PodcastLearning About NAFCM’s School Board Community Toolkit with D.G. Mawn (Ep. 39)"Part of community mediation is...we don't want people co-existing, we want people co-creating." In this episode, Veronica speaks with D.G. Mawn, President of the National Association for Community Mediation (NAFCM). Listen to this episode to learn more about the following:
About NAFCM
NAFCM's partnership with Living Room Conversations
Testing the School Board Community Toolkit
About the Toolkit
How mediators can support the program.
For more information, visit NAFCM's website at https://www.nafcm.org/. Contact D.G. Mawn via email at dgmawn@nafcm.org.
About D.G. Mawn:
D.G. has served NAFCM in several roles, first as a membe...
2024-01-0930 minThe Mediate.com PodcastSpecial Episode: Interview with Mediate.com Co-Founder John HelieIn celebration of the publication of Mediate.com's 1000th newsletter, Mediate.com CEO Colin Rule sits down with Mediate.com co-founder John Helie to talk about the early days of the Mediate.com (and ConflictNet), the newsletter, top authors and editors, and how artificial intelligence and social networking has changed and will change the ADR field over the coming decades (discussion interrupted only briefly by a marauding pack of nearby goats).
2023-08-2937 minNegotiate AnythingText Message Negotiation Mastery with Veronica Cravener, Esq.Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/In this episode, Veronica shows us how to effectively negotiate via text message as we move towards a digital world.Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5...
2023-06-2029 minThe Mediate.com PodcastMediating the Business Divorce with Margeaux Thomas [Ep. 37]If you've ever been curious about the attorney perspective on what makes for an effective mediation, then this episode is for you! In this episode, Veronica chats with Margeaux Thomas, an experienced attorney, about what makes for an effective mediation within the context of mediating a business divorce. Questions answered include:
What is a "business divorce"?
What makes a skilled mediator for these types of disputes?
At what point in the dispute is mediation most valuable?
What are some pitfalls to be avoided by the mediator?
About Margeaux:
Margeaux is an experienced lawyer and speaker wi...
2023-05-1724 minThe Mediate.com PodcastDevelopment of Mediation in Brazil with Mariana F. Souza [Ep. 36]Did you know that the average length of a lawsuit in Brazil is about 10 years? Good thing there's mediation! In this episode, Veronica chats with guest, Mariana F. Souza--a mediator, lawyer, and arbitrator based in Rio de Janeiro, Brazil--about the following topics:
The difference between mediation and conciliation in Brazil
What mediation looks like in Brazil
How party/lawyer interest in mediation has changed over the years
What is the general public perception of mediation in Brazil?
About Mariana:
Mariana Freitas de Souza is a mediator based in Rio de Janeiro, Brazil, where sh...
2023-04-2648 minThe Mediate.com PodcastWhat Mediators Should Know About Communication in Latin American Culture and How AI Impacts Dispute Resolution with Luis Gómez [Ep. 35]As a mediator, are you aware of the key characteristics of communication in Latin American culture? Are you curious about whether AI will replace human dispute resolvers? Listen to this episode as Veronica chats with guest, Luis Gómez, who is both a Colombian mediator and a research lecturer who teaches negotiation strategy and artificial intelligence applied to dispute system design--about these topics. Episode highlights include a discussion of the following:
Mediation vs. Conciliation in Colombia
The recent Colombian law regarding conciliation
Key characteristics of communication in Latin culture that are important for neutrals to know
What is AI?
Will AI rep...
2023-04-0756 minThe Mediate.com PodcastCan the Mediation Community Be Responsive To Changing Consumer Trends? With Linda Heng [Ep. 34]
"Let's speak to a mediator." Wouldn't it be great if parties in a dispute said that to one another as their initial reaction to conflict? In this episode, Veronica chats with Linda Heng--CEO of ResoX--about the following topics:
Examples of changing consumer behavior trends outside of dispute resolution
How has the media shaped our perspective of what dispute resolution looks like?
Is there public awareness of the availability of mediation?
How do people in conflict want to interact with one another?
Pros and cons of ODR
What can mediators do to learn about consumer needs as it relates to dispute...
2023-03-2242 minThe Mediate.com PodcastWhat Mediators Should Know About the Business Development Side of Adding Conflict Management Coaching as a Service with Cinnie Noble [Ep. 33]As a mediator, do you offer a bundle of services? Have you ever considered adding conflict management coaching as a service in addition to your current services (e.g. mediation and mediation training)? Guest, Cinnie Noble--founder of CINERGY® Coaching--comes back on the show to chat with Veronica about the business development side of adding conflict management coaching as a service. Episode highlights include a discussion of the following:
Who are clients that seek conflict management coaching?
What skills are needed in order to get clients as a conflict management coach?
How do conflict management coaches charge for their se...
2023-03-0943 minThe Mediate.com PodcastUnderstanding Human Dignity to Resolve Conflict in Organizations with Camilo Azcarate [Ep. 32]Perhaps you are familiar with the concept of "psychological safety", but are you also familiar with the concept of "human dignity"? In this episode, host, Veronica Cravener, talks with guest, Camilo Azcarate, about this important topic. Camilo is the current Ombuds at the European Southern Observatory and an international dispute resolution expert with over 25 years of experience as ombuds, mediator, facilitator, and trainer.
Episode highlights include a discussion of the following questions:
What is "human dignity"?
What does indignity look like in organizations?
Why should mediators be familiar with the teachings related to "human dignity"?
How do the mediation skills of...
2023-02-2832 minThe Mediate.com PodcastOnline Conciliation in Colombia with Nicolás Lozada [Ep. 31]Did you know that when given the option between in-person conciliation and online conciliation, most people in Colombia now prefer to use online conciliation? In this episode, Veronica talks with Nicolás Lozada, CEO of Redek--the first Colombian Digital Justice and Online Dispute Resolution startup--about online conciliation in Colombia. Episode highlights include a discussion of the following:
mediation versus conciliation in Colombia
the "conciliation culture" in Colombia
the recent Colombian law which adopted online procedures
what online conciliation currently looks like in Colombia
About Nicolás:
Nicolás Lozada is CEO of Redek (the first C...
2023-01-1628 minThe Mediate.com PodcastUsing Caucus in Family Mediations with LaTanya Moss [Ep. 30]There are different perspectives on the use of caucus in mediation. Maybe you use caucus early and often in your mediations or maybe you prefer joint-session and use caucus more as a tool of last resort. In this episode, mediator LaTanya Moss chats with Veronica about reasons to use a caucus in family mediations, the logistics of managing the use of caucus with each mediation participant, and how the use of caucus can be beneficial to the mediator!
About LaTanya:
LaTanya Moss is an experienced mediator. She has been in the field of dispute resolution since...
2022-12-1724 minThe Mediate.com PodcastMediating Employment Disputes with Tim Warner [Ep. 29]Are you curious about mediating employment disputes? In this episode, Tim Warner--mediator, arbitrator, and attorney--talks about how he made the switch from employment litigator to employment mediator and the unique aspects of employment mediation. Questions answered during this episode include:
What is the most challenging aspect of pivoting from an employment litigator to an employment mediator?
What are the unique aspects of employment mediation and how does employment mediation differ from other types of mediation?
What style of mediation is most effective when mediating employment disputes?
Does online mediation work for employment disputes?
Tim's website
About Tim Warner:
Tim is a Media...
2022-12-0228 minThe Mediate.com PodcastIntercultural Communication and Envisioning a Culture of Peace with Lynn Cole [Ep. 28]More and more, we are a connected world. So when it comes to intercultural communication...Is it what you say? Or how you say it? Or both? In this episode, Veronica talks with Lynn Cole--founder and CEO of BRDGES Academy--about intercultural communication and why mediators need this skill. Episode highlights include:
How culture is defined.
A discussion of how culture influences communication and "communication norms" in various cultures.
How mediators can learn cultural aspects before a mediation.
Lynn's prior experience in speaking to the United Nations about mediation as an effective global conflict resolution tool.
And more!
About Lynn Cole:
Lynn Co...
2022-11-1735 minThe Mediate.com PodcastFor the Forces of Good With Lucia Kanter St. Amour [Ep. 27]Did you know that as a mediator you help parties exercise a superpower? It's the superpower of everyday negotiation! Listen to this episode as Veronica talks with Lucia Kanter St. Amour--attorney, author, mediator, and VP of Board of UN Women San Francisco--about various topics in her #1 rated new release book on Amazon, For the Forces of Good: The Superpower of Everyday Negotiation. Episode highlights include a discussion of the following:
What is the distinction between impartiality and neutrality?
Can one negotiate with bullies, and if so, how?
How can a mediator handle two different stories from parties in mediation?
What is int...
2022-10-1746 minThe Mediate.com PodcastProcedural Justice and Data Collection in Court-Connected Mediation with Nancy Welsh [Ep. 26]As a mediator, you've probably come across the phrase "access to justice" when reading about or listening to discussions of mediation, but are you also familiar with the "procedural justice" aspect of mediation? And for the court-connected mediation programs that you mediate for...Do those programs collect data? In this episode, Veronica talks with Nancy Welsh--the Frank W. Elliott, Jr. University Professor, Professor of Law and Director of the Dispute Resolution Program at Texas A&M University School of Law--about both procedural justice and data collection in court-connected mediation. Questions answered during the episode include:
What is procedural justice when it...
2022-09-3046 minThe Mediate.com PodcastReducing the Environmental Impact of Your Mediations with Ian Macduff [Ep. 25]Have you ever considered how mediator practices impact the environment? In this episode, Veronica talks with Ian Macduff--mediator and host of the ICODR podcast--about an initiative he is part of--the Mediators Green Pledge. Questions answered during this episode include:
What is the Mediators Green Pledge?
What are steps that mediators can take to be more environmentally friendly?
How can a mediator balance the Mediators Green Pledge with party self-determination regarding the mediation process?
The Mediators Green Pledge website
The ICODR podcast, Hosted by Ian Macduff
About Ian Macduff:
Ian has recently been elected to join the Board of the I...
2022-09-1028 minThe Mediate.com PodcastNegotiation Ethics, International Dispute Resolution, and Online Mediation with Carrie Menkel-Meadow [Ep. 24]Mediators, be sure to take notes on this episode as Veronica talks to one of the founders of the modern legal dispute resolution field, Carrie Menkel-Meadow, about negotiation ethics, international dispute resolution, and online mediation. Carrie is a Distinguished Professor of Law and Political Science at the University of California, Irvine and A.B. Chettle Jr. Professor of Law, Dispute Resolution and Civil Procedure Emerita at Georgetown University Law Center. Episode highlights include:
What it means to approach mediation as a "sensibility"
The importance of negotiation ethics for mediators, including discussion of a hypothetical that many mediators have probably faced 'in th...
2022-08-2052 minThe Mediate.com PodcastProviding Mediation as an Alternative Response to Low Emergent 911 Calls—The Mediation Response Unit at the Dayton Mediation Center [Ep. 23]
In this episode, Veronica talks to Raven Cruz Loaiza, the Mediation Response Coordinator for the newly developed Mediation Response Unit (MRU) at the Dayton Mediation Center located in Dayton, Ohio. Listen to this episode to learn about how this innovative program provides mediation in order to work on improving community police relations.
About the Dayton Mediation Response Unit:
"We are a City of Dayton program under the umbrella of the Dayton Mediation Center and are an alternative response team that responds to low emergent 911 calls within the City of Dayton. Our program was formulated after the police reform talks began in 2...
2022-08-0620 minThe Mediate.com PodcastAn Introduction to the Ombuds Role for Mediators with Chuck Doran [Ep. 22]
As a mediator, are you curious about other fields that use conflict resolution skills? Are you looking for a field that combines a systemic approach with conflict resolution skills? In this episode, Chuck Doran--experienced mediator, ombuds and Executive Director of MWI--provides an introduction to the ombuds role. Questions answered in this episode include:
What is an ombuds?
What are the different types of ombuds?
What is the difference between a mediator and an ombuds?
How can one get into the ombuds field?
Links mentioned in the show:
International Ombuds Association FAQ Section
Chuck's article: Mediator as Ombuds
A Practical Guide to Orga...
2022-07-2135 minThe Mediate.com PodcastHow To Leverage Design Principles To Elevate Your Mediation Practice with Darin Thompson [Ep. 21]Have you ever thought about applying design principles to the delivery of your mediation services? In this episode, Veronica talks with guest Darin Thompson all about various design principles and how they can be applied to dispute resolution processes. Darin is Legal Counsel with the Ministry of Attorney General in British Columbia, Canada, and he has helped to initiate several justice system innovation projects including the British Columbia Civil Resolution Tribunal. Episode highlights include:
A discussion of "end-to-end" design as it relates to dispute resolution
Examples of good uses of technology in dispute resolution
A discussion of "user-experience design"
How media...
2022-06-2338 minThe Mediate.com PodcastEarly Dispute Resolution in Special Education--An Overview for Mediators with Ashley Rosenthal [Ep. 20]Chances are, one reason you got into mediation was to make a difference. Have you ever thought about getting into special education mediation? In this episode, Ashley Rosenthal--special education mediator, IEP facilitator, and alternative dispute resolution consultant--provides an overview of early dispute resolution in special education. Episode highlights include:
An overview of the key terminology that comes up when mediating special education matters.
A discussion of some of the challenges a mediator faces when mediating special education matters.
How a mediator can begin learning about the field of special education.
Connect with Ashley/Link to Resource Mentioned in the Show:
Emai...
2022-06-1026 minThe Mediate.com PodcastCONFLICT-IQ™ for Mediators with Yvette Durazo [Ep. 19]As a mediator, chances are you are familiar with EQ and IQ, but do you know about CONFLICT-IQ™? In this episode, Yvette Durazo--the founder of Unitive Consulting and author of CONFLICT INTELLIGENCE QUOTIENT "CONFLICT-IQ™"; The Missing Piece to Turbocharge Conscious Leaders' and Organizations' Emotional Intelligence--discusses the "what", "how" and "why" of CONFLICT-IQ™ for mediators. Episode highlights include:
An overview of CONFLICT-IQ™ and the behaviors of someone who has CONFLICT-IQ™
How CONFLICT-IQ™ shows up with online and text-based communication
Why mediators need to know their own CONFLICT-IQ™
Links to resources mentioned in the show:
Yvette's website: https://www.unitiveconsulting.com/
Yvette's book: https://www.conflicti...
2022-05-1832 minThe Mediate.com PodcastHow Emotions, Behavioral Economics, and Neuroscience Factor into Decision Making for Parties in Mediation with Lucia Kanter St. Amour [Ep. 18]It is no secret that mediators work with parties when they are in the midst of difficult times. As a mediator, are you aware of how the brain responds in a crisis? Or have you ever wondered why it seems your mediation parties are not behaving 'rationally'? In this episode, Lucia Kanter St. Amour--attorney, author, international negotiation lecturer & mediator, with specific training in behavioral science--provides a basic overview of behavioral science principles relevant to mediators and provides takeaways for how mediators can help keep parties on a productive path in mediation. Episode highlights include:
A discussion on "the myth of rati...
2022-04-2330 minThe Mediate.com PodcastWorkplace Mediation: It’s all in the Preparation with Dr. Debra Dupree [Ep. 17]Preparation is key when it comes to all mediation, but especially workplace mediation. Mediator and psychologist, Dr. Debra Dupree, who is known as the MINDSET Doc, is the Founder and CEO of Relationships at Work, Inc. Her niche market is workplace mediation and facilitating the interactive process for employees with medical conditions.
Episode highlights include:
- What mediators should know about what happens to employees when there is a lack of “psychological safety.”
- An overview of the three assessments (conflict management styles, emotional intelligence, and communication styles) that Dr. Debra uses in her med...
2022-04-0836 minThe Mediate.com PodcastFocusing on Mindset to Prepare Parties for Mediation with Teresa Harlow [Ep. 16]In this episode, Teresa Harlow--author, speaker, and collaboration coach--discusses the importance of mindset when moving from "combative to collaborative". Listen to this episode to learn: the "Lessons from Mom" that mediators can use to help parties prepare for a productive mediation, Teresa's four-step process to move from "combative to collaborative", and Teresa's personal experience in applying her principles with her co-parent.
Links mentioned in the show:
Teresa's website: https://teresaharlow.com/
Teresa's books: https://teresaharlow.com/books/
2022-03-2234 minThe Mediate.com PodcastConfidence, Networking, and Relationship Building for Mediators with Stephanie Hanna [Ep. 15]In this episode, Stephanie Hanna---attorney, mediator, professional development coach (founder of The Other 85), and co-host of the Capture Your Confidence podcast--discusses the following:
- Where 85% of career success comes from (hint: chances are it is not something you learned in school!)
- How you can develop the skill of confidence
- The mindset you need to have to be good at networking and relationship building
- How storytelling and building your "whisper brand" impact your career success
Links mentioned in the show:
The Other 85 website: https://theother85.net/
Stephanie's podcast, "Capture Your Confidence": https://theother85.net/podcast/
2022-03-0828 minThe Mediate.com PodcastWhat Mediators Should Know About Conflict Management Coaching with Cinnie Noble [Ep. 14]In this episode, Cinnie Noble--founder of CINERGY® Coaching--discusses conflict management coaching. Episode highlights include:
- An overview of the one-on-one process of conflict management coaching
- When and how conflict management coaching can be used
- The importance of distinguishing between the skills and competencies required for conflict management coaching versus mediation
- An introduction to The CINERGY® model of conflict management coaching
- A brief discussion of "the (not so) merry-go-round of conflict"
2022-02-2229 minThe Mediate.com PodcastRoadmap to Professional Development for Mediators with Susan Guthrie [Ep. 13]In this episode, Susan Guthrie--family law attorney and mediator in the United States, expert in online mediation, and co-founder of the Mosten Guthrie Academy for Mediation and Collaborative Training--discusses the path for professional development for mediators. In this episode, we discuss the following:
- What mediators say they need for practice development.
- How to find opportunities for mentorship.
- The major key to success as a mediator.
- What to look for when joining a practice group for mentorship.
- How online mediation is an example of current professional development.
- Why it is critical that mediators become involved in...
2022-02-0327 minThe Mediate.com PodcastHow to Build a Thriving Mediation Practice, Part 3 with Natalie Armstrong-Motin [Ep. 12]In this episode, which is part 3 of a 3-part series, Natalie Armstrong-Motin---Founder and Managing Director of Marketing Resolution---discusses how mediators can build a thriving mediation practice. This episode focuses on the master level mediator and covers the following:
- How you know when you are ready to "level up" from an intermediate mediator to a master mediator
- Three ways to make more money as a master mediator
- Effective marketing activities for master mediators
- The importance of providing information and not "selling" the resolution industry
- What a mediation practice looks like for a master mediator
2022-01-1923 minThe Mediate.com PodcastHow to Build a Thriving Mediation Practice, Part 2 with Natalie Armstrong-Motin [Ep. 11]In this episode, which is part 2 of a 3-part series, Natalie Armstrong-Motin--Founder and Managing Director of Marketing Resolution--discusses how mediators can build a thriving mediation practice. This episode focuses on the intermediate level mediator and covers the following:
- How mediators can use permission-based marketing to promote their practice
- The importance of finding the method of marketing that feels authentic to you
- The mindset that you need to be effective at networking
- Why you should use social media and the impact of "social proofing"
This episode was also live-streamed on Marketing Resolution Marketing Monday- for Mediators and Ar...
2021-12-1723 minThe Mediate.com PodcastHow to Build a Thriving Mediation Practice, Part 1 with Natalie Armstrong-Motin [Ep. 10]In this episode, which is part 1 of a 3-part series, Natalie Armstrong-Motin--Founder and Managing Director of Marketing Resolution--discusses how mediators can build a thriving mediation practice. This episode focuses on the beginning mediator and covers the following:
- the importance of the entrepreneurial mindset
- the questions you need to answer to determine strategy for building a thriving mediation practice
- the timeline for building a mediation practice, and
- the business basics for a mediation practice.
2021-12-0216 minThe Mediate.com PodcastBuilding the Mediation Movement in India with Tara Ollapally [Ep. 9]In this episode, Tara Ollapally--a Co-Founder of CAMP Arbitration and Mediation Practice Pvt. Ltd in India--discusses the mediation movement in India. In this episode we discuss:
- An overview of the litigation timeline in India
- The history of dispute resolution in India
- Challenges faced while building the mediation movement in India thus far
- An overview of the current mediation landscape in India
- An overview of the work of CAMP
- The impact of India signing the Singapore Convention on Mediation on building the mediation movement within India
- The future of mediation in India
2021-11-1731 minThe Mediate.com PodcastImpact of Culture and Psychology When Mediating Accident Cases with Bruce Ally [Ep. 8]In this episode, Bruce Ally--mediator and a Principal at A Place for Mediation Inc.--discusses how mediators can help parties 'get the full picture' when mediating accident cases. Here are a few highlights from the episode:
Ambulance usage may not be a reliable indicator of the severity of injury.
Cultural conditioning can impact whether an injured person calls for an ambulance.
When an injured person's 'fight or flight' response kicks in, adrenaline is produced which masks pain and may cause the injured person to undervalue the injury.
Trauma impacts memory.
2021-11-1132 minThe Mediate.com PodcastThe Role of Storytelling in Mediation with Josh Weiss [Ep. 7]In this episode, Josh Weiss--Co-Founder of the Global Negotiation Initiative--discusses the strategic use of storytelling to create connection, teach, and persuade in mediation.
2021-10-2828 minThe Mediate.com PodcastResolving Co-Parenting Disputes via Text Message with Jonathan Verk [Ep. 6]In this episode, Jonathan Verk--coFounder and CEO of coParenter--discusses the coParenter app, mediating co-parenting disputes via text, and the impact of tech on the mediation industry.
2021-10-2331 minThe Mediate.com PodcastIntroducing Mediators to Another Form of Assisted Negotiation called ”Co-resolution” with Nathan Witkin [Ep. 5]In this episode, Nathan Witkin--attorney and mediator--discusses game theory to illustrate why cooperation is so difficult in mediation, and how a dispute resolution process called "co-resolution" can overcome the competitive dynamic.
2021-10-1326 minThe Mediate.com Podcast”The NDA Habit” and Implications for Mediators with Julie Macfarlane [Ep. 4]In this episode, Julie Macfarlane--researcher, mediator, and educator--discusses the misuse of NDAs and what mediators can do to responsibly facilitate informed decision-making among parties in mediation, as it relates to NDAs.
Julie's website: https://profjuliemac.com/
Campaign website: https://cantbuymysilence.com/
Julie's book: "Going Public" https://www.amazon.com/Going-Public-Survivors-Journey-Action/dp/1771134755
2021-10-0634 minThe Mediate.com PodcastWhat Every Mediator Should Know about the Singapore Convention on Mediation with Jay Santiago [Ep. 3]In this episode, Jay Santiago--attorney, mediator, and arbitrator--provides an overview of the Singapore Convention on Mediation, its implications for international commercial mediation, and tips for how mediators can expand their practice into international commercial mediation.
2021-09-2229 minThe Mediate.com PodcastReflective Practice for Mediators with Bill Froehlich [Ep. 2]In this episode, Bill Froehlich, the Deputy Director of the Divided Community Project and the Langdon Fellow in Dispute Resolution at The Ohio State University Moritz College of Law, discusses reflective practice for novice and skilled mediators--the benefits, how to, and a demonstration.
Some articles/links mentioned in the episode:
Divided Community Project: https://go.osu.edu/dcptoolkit
OSU Moritz Program on Dispute Resolution: https://moritzlaw.osu.edu/program-on-dispute-resolution/
Sharon Press and Ellen Deason's article "Mediation: Embedded Assumptions of Whiteness?": https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3869110
Lydia Nussbaum's article "Mediator Burnout": https://scholars.law.unlv.edu/cgi/viewconte...
2021-09-1740 minThe Mediate.com PodcastFacilitating Conversations About Race with Kwame Christian [Ep. 1]In this episode, Kwame Christian, Director of the American Negotiation Institute, discusses how mediators can facilitate respectful and productive conversations about race.
2021-08-1034 minThe Mediate.com PodcastWelcome to the Mediate.com Podcast with Host, Veronica Cravener! [Ep. 0]In this episode, learn about The Mediate.com Podcast, and meet the host, Veronica Cravener.
2021-08-1003 min
Negotiate Real ChangeWhere to Begin Your Ask with Veronica Cravener, Esq.In this episode Veronica teaches us where to begin with asking. Veronica Cravener is the Small Claims and Mediation Supervisor at the Franklin County Municipal Court. In her role, Veronica mediates various civil case types for the Court and supervises the Court’s mediation programs which utilize online dispute resolution in addition to other participation options. Her previous ADR roles include teaching Alternative Dispute Resolution as an adjunct faculty member at Columbus State Community College and mediating eviction cases at the Franklin County Municipal Court as a mediator for Community Mediation Services of Central Ohio.&nb...
2019-10-0819 min
How Can I Say This...Ep008: Veronica Cravener, Determining Your Interests and WantsWe’ve all found ourselves in arguments where we reach a stalemate. Neither person seems willing to budge on what they need, and frustration builds instead of goes away. After all, what I want is what I want! Isn’t that what I’m arguing for? Well, it turns out there’s more at stake than what we think. And one way to get past the frustration is to find out what that is. What are some ways we can get at what really matters in a disagreement? In this episode, I’m joined by mediator Veronica Cravener, who provides insights ab...
2018-10-0329 min