Shows
Digital Corporate Communication – Dialogues with scholarsPublic Sector Organisations: The Finnish Tax Administration introduces character for humorous tax lessonsIn this episode, we are talking about Digital Corporate Communication and Public Sector Organisations. We are joined by Dr Hanna Reinikainen, Postdoctoral Researcher at the University of Helsinki, Finland. Her research interests include the role of social media influencers, such as in public sector communication.2023-12-2230 minDigital Corporate Communication – Dialogues with scholarsDisinformation: The European Union’s response to disinformationIn this episode, we are talking about Digital Corporate Communication and Disinformation. We are joined by Stefania Romenti, Associate Professor in Strategic Communication at IULM University, Italy. Her research interests include strategic communication, digital corporate communication, and the implications of disinformation in modern media.2023-12-1518 minDigital Corporate Communication – Dialogues with scholarsCorporate Social Responsibility (CSR) Communication: Grupo Nutresa, the leading processed food company in ColombiaIn this episode, we are talking about Digital Corporate Communication and Corporate Social Responsibility (CSR) Communication. We are joined by Dr Lina Gomez-Vasquez, Assistant Professor in the Department of Communication at the University of Tampa, USA. Her research examines how social media platforms are changing communication processes in disciplines such as CSR.2023-12-0834 minDigital Corporate Communication – Dialogues with scholarsHijacking: SAS Ad ControversyIn this episode, we are talking about Digital Corporate Communication and Hijacking. We are joined by Sofia Johansson, PhD candidate in the Journalism Media and Communication department at Gothenburg University in Sweden. Sofia’s research interest concerns crisis communication from a citizen perspective.2023-12-0132 minDigital Corporate Communication – Dialogues with scholarsInternal Communication: philosophy of the Swedish Transport AdministrationIn this episode, we are talking about Digital Corporate Communication and Internal Communication. We are joined by Dr Rickard Andersson who is senior lecturer in the Department of Strategic Communication, Lund University, Sweden.2023-11-2432 minDigital Corporate Communication – Dialogues with scholarsCo-productive Citizen Engagement: Madrid City Council's push for citizen engagementIn this episode, we are talking about Digital Corporate Communication and Co-productive Citizen Engagement. We are joined by Dr. María-José Canel, Professor of Political and Public Sector Communication at University Complutense in Madrid, Spain. She is a Founding President of ACOP ( Asociación de Comunicación Política ), and is active in consulting in communication roles for politicians and political parties in Spain. She specializes in political, government and public sector communication.2023-11-1734 minDigital Corporate Communication – Dialogues with scholarsGamification: lessons from Nissan, Deloitte, and GoogleIn this episode, we are talking about Digital Corporate Communication and Gamification. We are joined by Dr Jens Seiffert-Brockmann, Professor of Business Communication at the Department of Foreign Language Business Communication at the Vienna University of Economics and Business in Austria. Through his research he is interested in the impact of digital communication on business, especially with regard to content management, gamification and internet memes.2023-11-1033 minDigital Corporate Communication – Dialogues with scholarsCorporate Reputation: Dolce & Gabbana's reputation in ChinaIn this episode, we are talking about Digital Corporate Communication and Corporate Reputation. We are joined by Dr Elanor Colleoni, Assistant Professor in the Faculty of Communication at IULM University in Italy. Elanor is Research Director of the Center for Strategic Communication at IULM.2023-11-0333 minDigital Corporate Communication – Dialogues with scholarsMedia Relations: the Global Strategic Communications CouncilIn this episode, we are talking about Digital Corporate Communication and Media Relations. We are joined by Dr Daniel Vogler, Senior Research and Teaching Associate at the Research Center for the Public Sphere and Society at the University of Zurich, Switzerland. Daniel’s research interests centre around the relationship between news media and organisations and especially how this plays out through social media and other digital media.2023-10-2729 minDigital Corporate Communication – Dialogues with scholarsVisual Communication: Heineken's identityIn this episode, we are talking about Digital Corporate Communication and Visual Communication. We are joined by Dr Chiara Valentini, Professor of Corporate Communication at Jyväskylä University School of Business & Economics in Finland. Alongside her research into visual communication in digital environments, she is also interested in how organisations manage relationships with stakeholders through social and other digital media and how this affects stakeholders’ trust in organisations.2023-10-2029 minDigital Corporate Communication – Dialogues with scholarsDigital Transformation of Communication Functions and Organisations: Siemens HealthineersIn this episode, we are talking about Digital Transformation of Communication Functions and Organisations. We are joined by Dr Ansgar Zerfass from the Institute of Communication and Media Studies at Leipzig University in Germany. One of Ansgar’s many areas of research is the modeling and managing of digital infrastructure for corporate communication.2023-10-1336 minDigital Corporate Communication – Dialogues with scholarsMeasurement and Evaluation: UNICEF’s measurement frameworkIn this episode, we are talking about Digital Corporate Communication and Measurement and Evaluation. We are joined by Dr Sophia Volk who is Senior Research and Teaching Associate at the Department of Communication and Media Research at the University of Zurich, Switzerland. Sophia has published research on measurement and evaluation of communication.2023-10-0631 minDigital Corporate Communication – Dialogues with scholarsComplaint Management: Gucci’s handling of the balaclava sweater firestorm in 2019In this episode, we are talking about Digital Corporate Communication and Complaint Management. We are joined by Dr Sabine Einwiller, Professor of Public Relations Research at the Department of Communication at University of Vienna, Austria.2023-09-2932 minDigital Corporate Communication – Dialogues with scholarsActivism: Asia Pulp and Paper's digital activism insightIn this episode, we are talking about Digital Corporate Communication and Activism. We are joined by Dr Maureen Taylor from the School of Communication at the University of Technology Sydney, Australia. Maureen is a member of the Arthur W. Page Society, a Fellow of the International Communication Association, and serves as Editor of the journal Public Relations Review.2023-09-2229 minDigital Corporate Communication – Dialogues with scholarsVoice Communication: Sonic branding and brand voiceIn this episode, we are talking about Digital Corporate Communication and Voice Communication. We are joined by Dr Alex Mari, Chair for Marketing and Market Research at University of Zurich in Switzerland. Alex is a former Director of Digital Marketing at Sonova Group and former Brand Manager at Procter Gamble. Alex is becoming internationally recognised for his expertise on Voice Communication, based on his research in that area.2023-09-1525 minDigital Corporate Communication – Dialogues with scholarsFinancial Comms & Investor Relations: SAP SE's visionary initiative in digital transformationIn this episode, we are talking about Digital Corporate Communication and Financial Comms & Investor Relations. We are joined by Dr Alexander Laskin, Professor of Strategic Communication at Quinnipiac University, USA. Alexander is internationally recognised for his research into Financial Communication and Investor Relations.2023-09-0537 minDigital Corporate Communication – Dialogues with scholarsCrisis Communication & Crisis Life Cycles: the electronic payment service provider NETSIn this episode, we are talking about Digital Corporate Communication and Crisis Communication & Crisis Life Cycles. We are joined by Dr Augustine Pang, Professor of Communication Management (Practice) at the Lee Kong Chian School of Business in Singapore. His research interests include crisis management and communication, image management and repair, media management, and corporate communication management. He is a member of the Arthur W. Page Society.2023-08-2830 minDigital Corporate Communication – Dialogues with scholarsAlgorithmic Leadership and Management: Deliveroo France Case StudyIn this episode, we are talking about Digital Corporate Communication and Algorithmic Leadership and Management. We are joined by Polina Feshchenko who works at the Internet-of-Things (IoT) company based in Finland. She conducts research in the area of leadership and communication, with a particular focus on digital technologies such as IoT and AI. She is a graduate of the Digital Marketing & Corporate Communication program at the University of Jyväskylä, Finland.2023-08-2825 minDigital Corporate Communication – Dialogues with scholarsBrandjacking and Character Assassination: McDonald's and the series of brandjacking incidentsIn this episode, we are talking about Digital Corporate Communication and Brandjacking and Character Assassination. We are joined by Dr Sergei Samoilenko who is Assistant Professor in the Department of Communication at George Mason University in the USA. Sergei is co-editor of The Routledge Handbook of Character Assassination and Reputation Management and the Handbook of Research on Deception, Fake News, and Misinformation Online.2023-08-0132 minDigital Corporate Communication – Dialogues with scholarsSocial Media Influencers: Unilever's influencer campaign in GermanyIn this episode, we are talking about Digital Corporate Communication and Social Media Influencers. We are joined by Dr Nils Borchers from the Institute of Media Studies, University of Tübingen, Germany. His research interests include strategic communication, digital communication and social media influencers.2023-07-1833 minDigital Corporate Communication – Dialogues with scholarsArtificial Intelligence & Extended Intelligence: The Central Sydney local government authority's adoption of AI in AustraliaIn this episode, we are talking about Digital Corporate Communication and Artificial Intelligence (AI) & Extended Intelligence (EI). We are joined by Dr Chris Galloway from the School of Communication, Journalism and Marketing at Massey University in New Zealand. Chris has been studying the impacts of new technologies on the practice of Corporate Communication, especially AI.2023-07-0432 minDigital Corporate Communication – Dialogues with scholarsOrganizational Listening: How is digitalisation changing the way organisations listen to stakeholders?In this episode, we are talking about digital corporate communication and organizational listening. We are joined by Professor Jim Macnamara, Deputy Dean of the Faculty of Science, University of Technology Sydney. He is also a Visiting Professor at The London School of Economics and Political Science and a Visiting Professor at the London College of Communication in the University of the Arts London. Jim is internationally recognised for his research into organisational listening. His recommendations have been adopted by the UK Government Communication Service (GCS) in the Cabinet Office in Whitehall, and the European Commission Directorate-General for Communication. 2023-06-2031 minDigital Corporate Communication – Dialogues with scholarsThe Rise of Paracrises and AI: VW’s racist advertisement paracrisisIn this episode we are talking with Dr. Timothy Coombs, who is based at Texas A&M University in the Dept of Communication. He has been actively involved in crisis communication for over 20 years as a researcher and a practitioner. Coombs has written a large number of articles and book chapters about crisis communication as well as the award-winning book Ongoing Crisis Communication - now in its 5th edition.
For more about this topic (including the case study/example), see the chapter on this topic in the Handbook on Digital Corporate Communication (2023) published by Ed...2023-06-0635 min
Digital Corporate Communication – Dialogues with scholarsIssues Management: How is digitalisation changing the way organisations try to manage issues?In this episode, we are talking about digital corporate communication and issues management. We are joined by Professor Laura Illia, who is the head of the Department of Communication and Media Research at the University of Fribourg in Switzerland. A lot of her research interests tend to center around communication processes taking place through social media and other new media, which contribute to the formation and management of legitimacy, reputation issues, and corporate social responsibility.
For more about this topic (including the case study/example), see the chapter on this topic in the Handbook...2023-06-0631 minDigital Corporate Communication – Dialogues with scholarsStakeholder Relationship Management: How has digitalization changed Stakeholder Relationship Management?In this episode we are talking about digital corporate communication and Stakeholder Relationship Management. We are joined by Rita Men who is Professor of Public Relations in the College of Journalism and Communications at the University of Florida. Men's area of expertise lies predominantly in corporate communication research and consulting. Her research focuses on internal communication, leadership communication, emerging technologies, and entrepreneurial communications.
For more about this topic (including the case study/example), see the chapter on this topic in the Handbook on Digital Corporate Communication (2023) published by Edward Elgar Publishing. 2023-06-0641 min