Shows
Focal Point on Vison Australia Radio04 Jun 2025 - Includes a tribute to Wendy McDougallOn FOCAL POINT: Linni Oliver, Communications Guide from Deafblind WA, with an invitation to DeafBlind Awareness Week 2025. Hear inspiring stories; enjoy tactile art; and connect with the community. Mia Gardiner, from Crime Stoppers Victoria, spoke about some of the things to be on the lookout for if you; your children; grandchildren or anyone you know is into gaming. Andrew Arch and Sarah Pulis, from Intopia, spoke about Intopia's recent work with the new 'Guidelines on Equal Access to Digital Goods and Services' which they developed with the Australian Human Rights Commission. You are able to upskill in digital acc...
2025-06-041h 06
The Colonel of TruthAZ Senator Wendy Rogers Discusses Arizona Elections and Problems Seen ThereSenator Wendy Rogers (wendyrogers.org) is no stranger to controversy. She is known for calling it how she sees it. Her direct approach is what has endeared her to conservatives across America. In this episode of ‘The Colonel of Truth,’ Lt. Colonel Rogers brings her A-game.
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Visit www.FortTruth.com for more ‘Colonel of Truth’ content.
www.avii.org
www.mypillow.com/CONRAD - promo code CONRAD
2023-09-1852 min
Simply Free Little Talk ShowActress Wendy Conrad A Journey of A Star ActressActress Wendy Star Bentley Conrad is an American film actress. She had an supporting role in Murder Made Me Famous, The Osma Bin Laden Story as Federal TSA Security Agent and many appearances on TV Shows such as Claws. Movies Disneys Haunted Mansion and Bottoms and her newest movie The Burial Jamie Foxx and Tommy Lee Jones.
Actress Wendy Conrad has had the acting bug since she was a little girl growing up in California. She affectionately refers to herself as Cali Made born and raised in California. Wendy enjoyed television and movies. She has worked on...
2023-09-1241 min
Internal Customer Handbook: A Work Culture Podcast for People LeadersWeek Fifty-Two: Bloopers and Birthdays52 weeks, 86 episodes, 2 birthdays, and a bunch of bloopers.
2023-04-2510 min
Internal Customer Handbook: A Work Culture Podcast for People LeadersWeek Fifty-One: Evolution, Magic, and TruthEvolution, Magic, and Truth
What do these have to do with our workplaces?
Reflection questions included!
2023-04-1808 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Fifty: Burnout, Body Language, and CommunityDo we listen to what our bodies are telling us?
How does if feel to ask for help?
How does the community perspective factor in?
And what does this all have to do with our workplaces?
Today we talk about it.
Resources and mentions:
Braiding Sweetgrass by Robin Wall Kimmerer
Week 48: Individualism vs Community
2023-04-1110 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: The Debate Continues- WFH Article ReactionJust when you thought we were done talking about the work from home debate, here we are reacting to yet another article on the subject. And I’m about to get spicy about it!
Sources and Resources:
Subject Article on Yahoo
BONUS article reaction episode from March 10, 2023
BONUS episode To Remote or Not from May 2022
BONUS Dear Remote Workers from October 2022
2023-04-0715 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Forty-Nine: Individualism vs CommunityToday we talk about individualism and community in our workplaces.
Definitions of individuality vs individualism, and community vs collectivism are discussed, along with an offering of some reflection questions to help imagine and create something different in our workplaces.
Sources and mentions:
Article: Why Community Matters in the Workplace
Article: Individualist vs Collectivist Workplace Cultures
Bonus: The Black and White of Binary Thinking
Bonus: We Are (Not) Family
2023-04-0413 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: Politics and Cursing- Gun Violence in the U.S.Today's bonus episode is the podcast version of my newsletter that went out this week in the aftermath of the school shooting in Nashville.
Sources and Mentions:
LinkedIn Post by Lily Zheng re: organizational change
Leading cause of death for children and teens, source
Number of mass shootings to date stats
Permit-less carry in Florida
Florida Book Bans
RKA YouTube video re: marketing guns to kids
RKA Podcast episode re: the history of gun marketing in the U.S.
2023-03-3111 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Forty-Eight: Neurodiversity in the WorkplaceI talk a lot about brain science in my work and here on the podcast. I’ve realized that I’ve been doing it wrong.
Today we talk about neurodiversity in the workplace, and how being inclusive benefits everyone.
Today's episode was inspired by a conversation with a friend. You know who you are (wink wink.)
Sources and mentions:
More about Rejection Sensitive Dysphoria on WebMD
Mental Health First Aid Certification
2023-03-2813 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: Activism and the Future of Work with Josephine KalipeniBONUS GUEST Josephine Kalipeni, Executive Director at Family Values at Work, joins today to talk about family leave, workplace policy change, activism in the workplace, and the future of work.
This is a must listen, y'all.
CLICK HERE to learn more about Family Values at Work.
CLICK HERE to check out my live interview with Josie on Instagram, "The Racist & Sexist History of Caregiving"
Week 11: Business as Activism and Artistry, pt 1
Article: Should Political Conversations Be Banned in the Workplace?
2023-03-2439 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Forty-Seven: Why don't you stay?You may have heard of exit interviews, but do you know about stay interviews? Today we talk about it...
2023-03-2108 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: Article Reaction- Beware a Culture of BusynessWhy do we continue to worship at the altar of busyness?
Today I react to the HBR article, "Beware a Culture of Busyness" sent to me by my friend, Sarah.
A shocking experiment (literally), Mark Zuckerberg, and how the US sucks at family leave are all discussed on today's bonus episode, along with tips from the article to help us reverse course from the culture of busy.
Sources and Mentions:
Article on HBR.org
More on Effort Justification
Shocking Experiment
Family Leave rankings and stats
2023-03-1718 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Forty-six: Changing Our Minds in LeadershipWhat does changing our minds look like in leadership? Why is it important? And WHY do we sometimes resist admitting to it SO HARD?
Sources:
Psychology Today article
2023-03-1409 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: Yahoo Article Reaction- To Hybrid or Not to HybridWhy are CEOs and business owners resisting the evolution of work?
Why do they want to go back to the office so badly?
Today we talk about it as I react to another article.
Sources and Mentions:
Inspiration Article on Yahoo
Week 7: Beehives in the Workplace?
Article about viral photo of Twitter employee, Esther Crawford
The History of Work documentary trailer
If you're still wondering where you and your team should land when it comes to remote work, check out the Bonus episode f...
2023-03-1017 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Forty-Five: Work Culture and OrchidsHow are our work cultures like orchids?
And are we preventing them from blooming?
Let's talk about it!
2023-03-0706 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: Conscious Corporations? Article ReactionToday I'll be reacting to an article titled "The Myth of the Socially Conscious Corporation" that is reacting to a new book titled "For Profit: A History of Corporations."
Confused yet? Perfect! Let's dive in...
Sources and Mentions:
Inspiration article on New Republic.com
Ford Hunger March of 1932
Upstream podcast with guest Hadas Thier
History's Horrible Bosses- Henry Ford episode
The History of Work documentary trailer
2023-03-0318 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Forty-Four: Negativity BiasWhat is negativity bias? How can we counteract it in our workplaces?
We explore those questions in today's episode.
2023-02-2807 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: Language Matters series debutWhy does the language we use matter?
What words and phrases are we using that have their origins in war and violence?
Today we talk about it.
Sources and mentions:
Masood Boomgaard deadline tiktok
Origins of "Deadline"
Article on APA (quote source)
War Words in the Workplace (source article)
2023-02-2411 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Forty-Three: Mission and PurposeThis is not a repeat. I repeat, this is NOT a repeat.
Mission and purpose are crucial to healthy work cultures, so we are talking about it again as a result of a recent conversation with a fried.
Mentions:
Week 14: The Power of Purpose
Week 22: Power of Purpose 2.0
Wanna hire me to deliver Connecting the Whys? CLICK HERE for more info.
2023-02-2108 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Forty-Two: Workplace BoundariesAre workplace boundaries a foreign concept in your organization? Let's talk about it.
Today's episode was inspired by a book I am currently reading, The Sugar Jar, by Yasmine Cheyenne.
Mentions:
Binary Thinking bonus episode
Rest is Resistance by Tricia Hersey
Laziness Does Not Exist by Dr. Devon Price
2023-02-1412 min
Lean in with LisaWendy LiebmanOn this episode, Lisa welcomes iconic comedian Wendy Liebman to the show! As one of comedy's funniest women in comedy EVER, Wendy has a ton of great stories to share. So don't miss out as Wendy Liebman leans in with Lisa to chit chat about things like her comedy influences, fate, step-mothering, insomnia, and so much more!
2023-02-1058 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Forty-One: Curious or CriticalToday we talk about fault vs responsibility, self reflection, and curiosity.
This episode originally appeared as an article on LinkedIn in April 2022, which you can read HERE.
2023-02-0710 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Forty: Workplace Science LabWhy should we be experimenting in our work cultures?
Today we talk about it while laughing like a genius scientist!
2023-01-3107 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: So now what?Today I am practicing what I preach.
In this bonus episode we talk about grief, vulnerability, purpose, life questions, and how all of that can and does relate to our workplaces and leadership practice.
Not mentioned in this episode but should have been: My friend Zoha from The Ownership Method whose IG post inspired this episode.
2023-01-2716 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Thirty-Nine: Discomfort and LeadershipWhat is your response to discomfort and conflict, and does that affect our work cultures?
Today we talk about it!
2023-01-2409 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Thirty-Eight: What did you say?Today we talk about what I think is the number one challenge when building and maintaining healthy work cultures.
Mentions:
Lakrisha Davis, LinkedIn Expert
Seinfeld Scene
LinkedIn Post
My Gif Library
2023-01-1709 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: Leadership Trends, Article ReactionOn this bonus episode I react to a recent article called "Four Leadership Trends to Watch in 2023."
Mentions and Sources:
Kim Crowder LinkedIn post
Article on Leadership Trends
2023-01-1319 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Thirty-Seven: Team BreakupsWhen people leave the organization for something else, it can sting. Shifting our perspective and doing this one thing can help.
2023-01-1006 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Thirty-Six: Who does #2 work for?Is your work culture... working? Who is it working for? Let's talk about it.
2023-01-0307 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: Bye 2022, Hello 2023What would you like to leave behind in 2022?
What do you want to introduce or strengthen in 2023?
In this bonus episode we talk about 8 things that may exist in our workplaces that we want to leave behind in 2022, and 8 things we may want to introduce into our workplaces in 2023. It's a 2022 podcast roundup of sorts.
Gold star for you if you can name the appliance that is making sound in the background while I recorded this episode :)
2022-12-3012 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Thirty-Five: Let's Get CuriousAre you afraid to ask questions you may not want the answers to? Today we talk about what this looks like in our workplaces.
2022-12-2707 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: Performance PunishmentHey, superstar, you're doing great work! Here's more of it!
Are you doing this to your team members?
Today we talk about performance punishment: what is it, why it's bad, and what leaders can do instead.
Resources and mentions:
The Anti-HR Lady on Instagram
Article on Neuroleadership.com
2022-12-2318 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Thirty-Four: Grief at WorkHow do you respond when someone you work with is grieving?
Today I'm going to give you THE 5 TIPS! Just kidding, those don't exist.
But I will give you some questions to ask and share my experiences with grief at work.
Mentioned:
Medium Article on Pet Grief
2022-12-2012 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: The Black and White of Binary ThinkingWhat is binary thinking, how does it affect our workplaces, and what can we practice instead? Let's talk about it!
Sources and Mentions:
LifeHack article
Forbes Interview with Andrew Hartz re: Splitting
More about Dunning-Kruger Effect
2022-12-1616 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Thirty-Three: Organizational JoyWe've talked alot about intentional joy, but what is organizational joy, and how can we foster it in our workplaces?
2022-12-1307 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Thirty-Two: Intentional Joy part 3On this third and final part of the Intentional Joy series we talk about the challenges of being intentional with our joy for ourselves and in our workplaces.
How can we make more space for joy?
2022-12-0606 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Thirty-One: Intentional Joy part 2 of 3How can we be intentional with joy in our workplaces if we are not prioritizing it for ourselves?
The conversation about intentional joy continues...
2022-11-2906 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Thirty: Intentional Joy part 1 of 3Many of us struggle with intentional joy. How can we create this in our workplaces? Why do we resist the idea of joy at work?
Today we talk about it, along with a few reflection questions.
2022-11-2207 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Twenty-Nine: Dismantle Burnout Business PracticesHow do you address burnout in your business?
That might be the wrong question to ask.
What questions can we ask instead? Let's talk about it!
Today's episode inspired by:
Follow Dr. Kim Hires on Instagram
Follow Adam Karpiak on LinkedIn
2022-11-1509 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Twenty-Eight: Tacos are not bandaids!Taco Tuesdays, PJ Fridays, and ping-pong on their own are not problematic.
When they are used as bandaids or performative perks in our workplaces, that's a problem.
Listen for more thoughts and remember, I love tacos and pizza and pajamas. Not no much ping pong.
2022-11-0807 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: We Are (Not) FamilyUsing the word "family" to describe our workplaces may seem like just semantics, but language matters.
Why is saying our workplaces are "like a family" problematic?
Today we talk about it, along with some possible historical explanations why we have the urge to describe our co-workers as "family."
Sources and Mentions:
Gloria Chan Packer's TEDx Talk "Work is Not Your Family"
"We're All Family Here" Spirit Halloween Costume
HBR Article: Toxic Effects of Branding Your Workplace a Family
2022-11-0413 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Twenty-Seven: Power With vs Power OverWhat is your relationship to power in the workplace? Today we talk about it.
2022-11-0106 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: Demystifying the 8-Hour WorkdayToday we get into the history and origins of the 8-hour workday, and no, Henry Ford did not invent it.
How many hours a week do you work? Answer in the poll on Anchor or Spotify.
Resources and Mentions:
Politifact article
Tiny Pulse article
History's Horrible Bosses, Henry Ford episode
Ford's interview in World's Work magazine
BBC article (is full time work bad for our brains)
2022-10-2816 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Twenty-Six: Workplace RevolutionToday I talk about my leadership mistakes, we challenge what we've learned about "being the boss," and we wrap it up with some reflection questions.
2022-10-2507 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Twenty-Five: Our Relationships to WorkThink back to early 2020... how did you feel about work?
How does that differ from how you feel about work now?
How should this affect how we lead?
Today we talk about our relationship to work.
2022-10-1807 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: Dear Remote Workers"Dear Remote Workers: You're the first to go in recession layoffs"
This is the article that is the subject of today's BONUS episode; an opinion piece roasting of sorts.
We talk about this article specifically, along with the remote work debate in general.
Where are you working from these days? (If you're listening on Spotify, check out the poll)
Today's mentions, sources, and resources:
The article in question
The resulting Instagram Reel
Article on Neurosignature Diversity at Work
The History of Work documentary
2022-10-1414 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Twenty-Four: Disruption vs ComfortHow do you feel about disruption in your workplace?
Change can't happen without it. AND it might make you and the team uncomfortable.
Today we talk about it!
2022-10-1106 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Twenty-Three: Mirages, multitasking, and mad scientistsDid you know that multitasking lowers our IQ and really is not getting more done (even though it feels like it)?
Today we talk about the myth of multitasking, what we can do instead, and I'll assign you an experiment to be conducted in your work culture laboratory!
2022-10-0410 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Twenty-Two: Power of Purpose 2.0The Power of Purpose was talked about in a past episode, but it's always a good time to strengthen our connection to purpose.
Let's talk about it!
Power of Purpose Week 14
2022-09-2706 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Twenty-one: Philosophy, Science, & ChangeAfter a talk I gave last year someone said they like my philosophy. It got me to thinking about that word, and today we talk about philosophy, how it differs from science, and how we can approach change with knowledge.
Reflection questions included!
2022-09-2006 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: Case Study- PatagoniaWhat do surfing, bullet points, and yesterday's business headlines have in common?
They are all part of today's bonus episode, a case study on Patagonia, including a (wait for it!) breaking news update towards the end that I recorded in the middle of the night after reading a different perspective of Patagonia's recent restructuring.
The main subject of this episode is Patagonia's long history of doing business differently, and how that might inspire change in our own workplaces.
And we also touch on the recent re-structuring that everyone is losing their sh!t ov...
2022-09-1616 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Twenty: Shhh, I quitQuiet quitting has been happening for decades so I'm not sure why everyone is losing their sh!t over it!
In this episode I'm finally jumping on the Quiet Quitting train and briefly sharing my thoughts, and wrapping up with some reflection questions.
2022-09-1306 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: Capitalism at Work with Lauren Kay RobertsWhat is capitalism and how does it inform our workplaces?
In today's bonus episode I welcome my very first podcast guest, Lauren Kay Roberts, Anticapitalist Coach & Consultant and co-host of the All The F*ck In podcast.
We talk about past toxic workplaces, a community approach to business and activism, what the future of work might look like, and much more. Join us, won't you?
Referenced in this episode:
Tema Okun's paper on White Supremacy Culture
Dan Price in the news
Where you can find Lauren:
2022-09-0939 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Nineteen: Lunch HourWhat's for lunch?
Asking your team about how they spend their lunch break is a quick way to get an idea of where your work culture is right now.
Listen to today's episode for tips and reflection questions.
Mentions:
IG Live with Maureen Ake, LMFT from 2020
2022-09-0606 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: The Origins of Labor DayAhh labor day... It marks the end of summer, sends us to backyard BBQs and super sales...and to think it all began with violent labor strikes.
Buckle up for today’s bonus episode where we talk about the origins of Labor Day.
Sources and Episode mentions:
History's Horrible Bosses: George Pullman
Refinery 29 Article
History.com
Internal Customer Handbook Podcast Intro
The History of Work sneak
2022-09-0211 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Eighteen: A Community Approach to "Self-Care"Society tries to tell us we are both the problem and solution, but "self-care" has the best chance of being impactful and sustainable if we take a community approach.
What might this look like in our workplaces?
Today I give 5 tips and a few reflection questions.
Mentions:
Week 6: Death of "How Are You?"
Week 16: We are not robots
2022-08-3009 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Seventeen: Change at WorkHow do you react to change at work? How does your team?
Today we talk about it, along with some bad singing in the intro.
2022-08-2305 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: Company Towns- Then & NowWhat is a company town? Why were they problematic? And what do the 21st Century versions look like? Today we explore in this bonus episode.
Sources & Mentions:
Wikipedia
Forbes.com
CNBC.com
SmithsonianMag.com
PBS.org
History's Horrible Bosses, Pullman Episode
BONUS: Pinkerton Episode
PS- See if you can spot where my dog, Camille, sneezes in this episode. :)
2022-08-1915 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Sixteen: We Are Not RobotsIs humanity welcome in your workplace?
Spoiler: We are not robots.
Listen for thoughts and reflection questions in today's episode.
2022-08-1605 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: The Pinkertons- Then and NowYou may have heard of the Pinkerton Guards and their violent place in labor movement history, but did you know that they are still up to their anti-worker shenanigans right here in the 21st century?
Inspired by some Sunday social media scrolling, on today's BONUS episode we talk about the Pinkertons, then and now.
Sources and Mentions:
Episode inspired by this Tiktok from creator, Kes
Wikipedia
Kim Kelly Teen Vogue article
The History of Work documentary intro
History's Horrible Bosses, Henry Frick and the Homestead...
2022-08-1210 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Fifteen: Humanity and BusinessCan humanity and business coexist? Join us as we explore this question.
Today's mentions:
&pizza's Michael Lastoria
Ben & Jerry's
Patagonia
2022-08-0907 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: The Third WaveDuring the first week of April in 1967, a first-year high school history teacher made history himself without realizing it at the time.
What is The Third Wave Experiment and how might its findings help us to create better workplaces?
Listen and find out!
Sources and References:
My Favorite Murder #325
Wikipedia
Palo Alto Online
Seinfeld Scene
2022-08-0518 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Fourteen: The Power of PurposeWhat is the purpose of your business or organization?
Does your team feel connected to that purpose?
Today we talk about the power of purpose and why having a clear purpose is important.
Sources mentioned:
PwC Workplace Study
HBR article on purpose in the workplace
2022-08-0209 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: History's Horrible Bosses- Samuel SlaterOn this bonus episode of History’s Horrible Bosses we are exploring Samuel Slater, who was known as the “Founder of the American Industrial Revolution.”
But how did he get there and what business practices was he engaging in that led to the first factory strike in 1824 and also the FIRST strike of any kind led by women? Listen and find out.
Sources:
Fight Like Hell by Kim Kelly
PBS.org
New England Historical Society
Working Class History
2022-07-2917 min
Internal Customer Handbook: A Work Culture Podcast for People LeadersWeek Thirteen: Abolishing Burnout CultureHow do our workplaces uphold toxic productivity?
How can we prioritize rest in the workplace?
In this week's episode we talk about the difference between a healthy work ethic and burnout culture, how rest does not just mean sleep, and end with reflection questions for you and your team.
Resources mentioned in this episode:
NPR Article on hustle culture's Black roots
"The 7 Types of Rest that Every Person Needs" by Saundra Dalton-Smith MD
2022-07-2609 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Twelve: Business as Activism and Artistry, Part 2Business as Activism and Artistry: Part Two
Business owners and people leaders: do you consider yourself an artist? You should, and today we talk about why.
Don't forget to check out Part One: last week's episode where we talk about why/how business is political.
2022-07-1906 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: History's Horrible Bosses- Lisa Frank, Inc.If you grew up in the 80's and 90's, you might need some recovery time after today's episode.
On the outside it was rainbows, unicorns, and trapper keepers... but behind closed doors it was yelling, cocaine, and lawsuits.
Come ride the rainbow with me in this bonus mini series episode about Lisa Frank, Inc, who has been described as the "world's shittiest employer" by Tucson locals, where the Lisa Frank headquarters are located.
Source:
Inside the Rainbow Gulag, 2013 Jezebel article
Mentioned in this episode:
Urban Outfitters Promo...
2022-07-1517 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Eleven: Business as activism and artistry, Part 1Business is political.
What does that even mean? Let's talk about it.
CLICK HERE to listen to Part 2 : Business as Art.
Edit: In this episode I reference January 26th, but meant to say January 6th.
Mentioned resources:
YHW Article: Political conversations in the workplace
Corporate Activism: Patagonia
Corporate Activism: &pizza
Corporate Activism: Ben & Jerry's
YHW Anti-Racism Workplace Resources List
2022-07-1213 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: What team conversations are you having this week?We interrupt the regularly scheduled podcast for today to talk about how you can welcome humanity in your workplace.
If you are living and working in the US right now, it's alot to navigate the American experience on a daily basis.
How is this affecting your team and the conversations you are having in the workplace?
2022-07-0506 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: History's Horrible Bosses- The Shirtwaist KingsToday's a long one, because there's so much horrible to cover.
One of the worst and most infamous examples of profits over people gone wrong: The Triangle Shirtwaist Factory fire of 1911.
At the center of it all, the "Shirtwaist Kings," Max Blanck and Isaac Harris; two for the price of one on today's History's Horrible Bosses!
Sources:
Dark History Podcast Episode 9, hosted by Bailey Sarian
History.com
PBS.org
JWA.org info on the Uprising of 20,000
More resources:
For a deep...
2022-07-0120 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Ten: Having Fun at WorkDo you schedule routine fun at work?
Are we even supposed to be putting the words "fun" and "work" in the same sentence?
Today we talk about why fun at work is important.
Referenced in today's episode:
How to pretend you are busy at work by George Costanza
The 30 Second Dance Party Button
2022-06-2806 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Nine: Happiness is radical?Is happiness at work a radical concept?
Does joy have any place in our work environments?
Today we talk about it.
I would love to hear how you are incorporating rest, joy, and play into YOUR workplaces. Share your stories with me at wendy@yourhappyworkplace.com
2022-06-2106 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: History's Horrible Bosses- George PullmanAll aboard the pain train!
Whew! Today is a long one, y'all, and we don't even scratch the surface of all that is George Pullman.
You may know him as the creator of the Pullman sleeper car.
Today we learn a little about why he's made it to the History's Horrible Bosses mini series.
Hope you enjoy the ride!
Mentioned Sources:
5 Famous Company Towns, History.com
The Rise & Fall of the Sleeper Car King, SmithsonianMag.com
Pullman Strike, Britannica.com
Pullman S...
2022-06-1718 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Eight: What do you and your team need from work?Have you ever thought about what you need from your work life?
I'm not talking salary or benefits, because in this system we all need money to live.
But have you thought about What do you need from your professional life?
What does your team need?
What are your values as individuals and an organization?
Today we talk about needs and values in the workplace and I assign some homework.
Extra Credit Resource: The "Live Your Values" card deck by Lisa Congdon and Andreea Niculescu
2022-06-1407 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: workplace expectationsAre our workplace expectations of our teams and ourselves realistic?
Today we talk about it in this episode that came to me when thinking about not doing an episode.
(Is your mind all bendy now?)
2022-06-1009 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Seven: Beehives in the Workplace?"Office Dangles Beehives and Garden Plots to Coax Workers Back"
This article first appeared in the NY Times in August of 2021 and I was initially intrigued until I read it and the comment section. Today we talk about why performative perks like these are problematic, and what you can do instead.
Would beehives get your team to come back to the office?
Why do you think companies are going to such lengths to get people back to the office?
Resources/Sources mentioned in this episode:
Beehives and Garden Plots...
2022-06-0709 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: History's Horrible Bosses- Henry FrickWho the frick is Henry Clay Frick?
He's our subject for today's bonus mini series episode, History's Horrible Bosses.
Henry Frick and Andrew Carnegie were biz besties turned frenemies who were at the forefront of one of the most deadly labor strikes in history, the Homestead Steel Mill Strike of 1892.
We'll answer questions like what is a robber baron? How was philanthropy like the expensive handbags of today? And who in this story was in the coke business?
It's all in today's episode of History's Horrible Bosses!
Sources mentioned:
2022-06-0315 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Six: The Death of "How Are You?"How are you? No, how are you really?
Today we touch on how we, as people leaders, can support and strengthen the mental health of our teams and ourselves.
Resource mentioned in today's episode: Mental Health First Aid
I became certified in Mental Health First Aid in May of 2021, and I highly recommend this training for all humans, especially people leaders.
Cameo in today's episode by Camille.
Note: this episode was recorded on May 14th, 2022.
2022-05-3111 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: History's Horrible Bosses- Henry FordWhat do you remember learning about Henry Ford in school?
I bet it has nothing to do with tigers or Nazi propaganda.
In this bonus episode we talk about a Henry Ford rabbit hole of discovery I went down after reading the headline, "108 Years Ago, Ford Doubled Employee Wages Overnight: The Business Case for Higher Pay." (After listening to today's episode, I'd love to hear your funny submissions for what you think the title should have been instead)
Is that really what happened? Let's explore!
Resources for today's episode include:
2022-05-2713 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Five: Crisis Planning for the TeamDoes your team have a plan for the next big distraction or collective trauma?
(think controversial election or attempted governmental overthrow or possibility of WW3)
In order to lead humanely, we want to encourage people to be their full selves during the work day.
That can pose some challenges when something stressful happens that affects our anxiety levels.
How can we plan for collective stressors? Today we will talk about what steps you can take to be better prepared for supporting the team through newsworthy stressors.
Want some more resources?
2022-05-2409 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: To Remote or Not to Remote?If you are a business owner or people leader, you have probably already asked yourself, “What should WE do?” when it comes to remote work.
Instead of answers, I have questions, specifically questions you can ask yourself and your team when deciding whether or not to WFH.
Today's bonus episode is about making "where to work" decisions with your team and for your business and is based on an article I wrote for my LinkedIn newsletter, "Work Culture Evolution." You can read it HERE, and it's basically a transcript for this episode.
Other epis...
2022-05-2014 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Four: Supremacy Culture in Our WorkplacesGet ready to get uncomfortable.
Supremacy culture exists in our workplaces.
And this isn’t about who is to blame, because we are all products of our society.
There is a difference between responsibility and blame. It's time to accept responsibility in our leadership practice when it comes to -isms in our workplaces.
Resources mentioned in this episode, plus one that isn't:
Anti-Racist Resources for your workplace and beyond
Myisha T Hill, founder of Check Your Privilege
5 Ways to Support Black Employees During Tragedy by Dr...
2022-05-1710 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: The Case Against the Business CaseIs the purpose of engaging in rest, joy, and play just so we can be more productive?
Should money and increased productivity be THE reasons we care about work culture? Because they aren’t the only reasons.
When it comes to improving work culture, does intention matter?
Today's bonus episode content is taken from a LinkedIn article I published in February 2022 that I read and reflect on a few months later. The article is basically a transcript of today's episode with some language added for emphasis. That's what makes it BONUS!
Als...
2022-05-1312 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Three: Red Flag, Green FlagHow do we determine if our current work culture is healthy or unhealthy?
When reimagining and improving our team cultures, it's important to be aware of red flags AND green flags. Today I talk about both, and suggest questions we can ask ourselves and our teams that will help in our efforts to make impactful work culture changes.
2022-05-1008 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS: The History of Work, a sneak peekOn a dog walk a couple of weeks ago (which is where I get some of my best ideas, other than the shower. You, too?), an idea came to me that is a culmination of several sources of inspiration:
•Rachael Kay Albers' breakdown of the history of marketing on her podcast, "Marketing Muckraking"
•Watching the documentary, "The Century of the Self" (2002 British television documentary series about the scary and fascinating birth and evolution of PR)
•my insatiable and sometimes annoying curiosity
•the need to incorporate creative expression in my business
It s...
2022-05-0604 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek Two: But who has the TIME?Improving work culture takes time, but who has extra time? You don’t need extra time, you just need refocused time.
Today's tip: Creating a Time Budget
A common challenge that people say gets in the way of improving work culture is not having enough time. So, I thought we would start by addressing that challenge and talk about time budgeting.
Listen for tips on how to audit your time, find time you didn't know you had, and different ways to schedule your time to dedicate to work culture improvements and strategy.
...
2022-05-0310 minInternal Customer Handbook: A Work Culture Podcast for People LeadersBONUS Episode: Us vs ThemToday's episode was originally an article that I published on Thrive Global called "Us vs Them: Reimagining a Successful Workplace."
I think an important part of creating something new is examining and taking apart the pieces of what exist that aren't working. Having an "us vs them" perspective when leading a team is one of those pieces.
Hope you enjoy my take on this and it will lead you to get curious and ask questions about your workplaces.
2022-04-2814 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWeek One: An Intro to Improving Work CultureWhat makes the Great Resignation different? Who does your work culture work for? How would your team describe the culture of your business? This episode is priming our brains to begin this work and shift our ideas about what it means to be a leader in our businesses.
Please subscribe and share with friends
Email your questions and stories to wendy@yourhappyworkplace.com
Support the podcast at throwconfettiatme.com (you read that right!)
2022-04-2608 minInternal Customer Handbook: A Work Culture Podcast for People LeadersWhere are we? Podcast IntroWhat the heck is an "internal customer?" Is this podcast for you? What's the purpose?
This is the "book intro" turned "podcast intro" to The Internal Customer Handbook.
Warning: I use salty language in this podcast episode.
2022-04-2611 minInternal Customer Handbook: A Work Culture Podcast for People LeadersThe TrailerThe Internal Customer Handbook: A Work Culture Book-Turned-Podcast for People Leaders, NOW available to binge as you see fit.
2022-04-2600 min
Other Stories & Advice From Online EntrepreneursTrusting Your Own Voice: Filtering The Noise Of The Online Space With Wendy ConradThe online space is filled with coaches, mentors, and consultants ready to lead you towards the path to success. But more often than not, trusting your own voice and following your intuition is the best trail you can take. Work culture strategist and Your Happy Workplace founder Wendy Conrad sits with Raphie Wagner to talk about her experiences in trying to take matters into her own hands. Wendy believes that experience is the best mentor, and having your own skills to count on any external opinion. Join us as Wendy shares the techniques she used to filter out the online no...
2022-03-3121 min
Other Stories & Advice From Online EntrepreneursTrusting Your Own Voice: Filtering The Noise Of The Online Space With Wendy ConradThe online space is filled with coaches, mentors, and consultants ready to lead you towards the path to success. But more often than not, trusting your own voice and following your intuition is the best trail you can take. Work culture strategist and Your Happy Workplace founder Wendy Conrad sits with Raphie Wagner to talk about her experiences in trying to take matters into her own hands. Wendy believes that experience is the best mentor, and having your own skills to count on any external opinion. Join us as Wendy shares the techniques she used to filter out the on...
2022-03-3121 min
Coffee With ConradJennifer Cotney Interview - Testimony and Ministry SpotlightInterview with Jennifer Cotney from Christian Mix 106. She shares her testimony, about Christian Mix 106, and the Homeless Ministry in New Orleans. Jennifer shares her testimony for Jesus; God moves in Jennifer's children;Jennifer experiences church; Not feeling worthy of grace; Surrendering completely to Jesus;Husband gets saved; Jennifer and ChristianMix106;Kids and the homeless; Local churches ministering to the homeless; Disobedience and the aftermath; Seeking God for needs;A moving story about Wendy; The city and homeless sweeps; Hurricane Ida category 4 hits New Orleans; ...
2021-12-1141 min
The Meaning Movement: Rediscover your Passion, Avoid Burnout, and Do Work You Love.Can Work Make You Happy? with Wendy Conrad Wendy Conrad has been where many of our listeners and I have also been at some point: a job that didn't fit, feeling frustrated and needing a change. I'll let her tell her story, and it's a good one. Her negative work experience lead her started asking the question: can work be a happy place? Can it actually be fun? which lead her to what she does now. Today she's a Work Culture Developer and Founder of Your Happy Workplace, her current project and focus. Wendy was a lot of fun to speak...
2020-07-1640 min
The Create a Life You Love PodcastCreate a (Work) Life You Love with Wendy Conrad - CALYL Podcast Ep. 19I was thrilled to have Wendy Conrad join us. She is a workplace happiness consultant and founder of Your Happy Workplace.
She shared her "untips" for creating a a happy work life, whether you are working from home or in an office setting:
-Ask for what you want
-Give yourself permission for self-care
-Have FUN!
-Recognize when it is time to let go
-Plus so much more! 🤩
She shared her online course - 7 Days to Your Happy Workplace:
https://www.yourhappyworkplace.com/7-days
and a Printable Conference Call...
2020-05-2254 min
Coffee With ConradWendy McCullough 40 Day Water FastTestimony interview with Wendy McCullough about her 40 day water only fast. 40 day water only fast; It isn't just for bible days;Got confirmation before starting;Intimacy with the Lord; Dealing with the temptation;Losing weight and health benefits;Learning to depend on the Lord;Social situations with food;The unanticipated battles;Advice for the would be faster;http://bit.ly/40dayWaterfasthttp://bit.ly/WendyFaceBook
2018-01-2630 min
Coffee With ConradWendy McCullough - Part 2PART TWOThis picks up right where we left off part one. God’s hand was on Wendy the whole time;Intercessors interceding! The problem with hell in the pagan religions;Hell means sin and accountability;Picking back up the call; Salvation and repentance; Hearing God; Deliverance from tobacco;Maintaining deliverance;Developing an iniquity;Wendy is now in deliverance ministry; Wendy Prays; The Original Facebook post:http://bit.ly/DemonsFBWendy on FaceBook:https://www.facebook.com/lowcarbmom
2016-12-1931 min