Shows
Used Car Dealer PodcastUCDP Ep #77 – AI in Dealerships & EV Retail Innovation w/ Ross Tinkham & Alex LawrenceIn this episode of the Used Car Dealer Podcast, Zach Klempf is joined by Ross Tinkham, Go-To-Market Leader at Podium, and Alex Lawrence, CEO of EV Auto, a leading EV-only independent dealership and Podium customer.Fresh off the buzz of post-NIADA conversations around AI, Zach explores how artificial intelligence is transforming communication, sales, and service in the independent dealer space. Ross shares how Podium’s AI-driven BDC solutions are enhancing lead engagement and operational efficiency, while Alex gives a boots-on-the-ground perspective from running a fast-growing used EV dealership—and how his team uses AI to handle everything from...
2025-07-1535 minUsed Car Dealer PodcastUCDP Ep #76 – NIADA Convention 2025, Dealer Advocacy & Market Shifts w/ Jeff MartinIn this episode of the Used Car Dealer Podcast, Zach Klempf welcomes back Jeff Martin, CEO of the National Independent Automobile Dealers Association (NIADA), to discuss the upcoming 2025 NIADA Convention, major changes in the used car market, and how independent dealers can thrive amid uncertainty.Jeff shares what to expect at this year’s convention—from new “Dealer Rounds” networking sessions to a robust AI-focused education track—and why NIADA is doubling down on advocacy, education, and data as its core value pillars. The conversation also covers tariff concerns, the state of used car pricing and supply, and how re...
2025-06-1818 min
Strategy with JasonPersonalize Your Buying Experience | The Drive Podcast ft. Zach KlempfOn today's episode of The Drive Podcast, Zach Klempf from Auto Manager & Selly Automotive joins Jason in Las Vegas at the NIADA Conference. Zach and Jason discuss how to properly utilize your CRM, removing friction in your customer experience, becoming data driven and more!
For more info on Auto Manager visit: https://benchmarktm.com/
For more info on Selly Automotive visit: https://benchmarktm.com/
Zach Klempf: https://www.linkedin.com/in/zach-klempf-69802334/
Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions/
Strategy With Jason: https://strategywithjason.com
Bell2Bell: https://bell2bell.ca
Listen To The Strategy With Jason Podcast:
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2024-08-1924 minUsed Car Dealer PodcastUCDP Ep #60 - Interview with Bob Lanham of CarNow on Automotive Digital Retail in 2024In this episode of the Used Car Dealer Podcast, Zach Klempf interviews Bob Lanham, SVP of OEM & Marketing at CarNow. They discuss Bob's second time on the podcast and move to CarNow, the strategic deployment of CarNow's recent $40M funding from Runway Growth Capital, and CarNow's unique position in the digital retailing landscape. They also discuss misconceptions about digital car buying, the future of the auto sales, CarNow's innovative technology, and their use of AI to enhance customer and dealer experiences. Some of the questions asked include:Q) Why did you choose CarNow after l...
2024-04-3018 min
Auto Remarketing PodcastSelly Automotive Founder & CEO Zach KlempfAt the NIADA Convention last month, Cherokee Media Group senior editor Joe Overby connected with Selly Automotive founder and CEO Zach Klempf for a conversation about Selly's merger with AutoManager last year, observations on the independent dealer landscape and much more.
Plus, Klempf shares his experience throwing out the first pitch at an Oakland A's baseball game.
2023-07-2513 minUsed Car Dealer PodcastUCDP Ep #38 - Interview with Chip Perry CEO of A2Z Sync (Former CEO of Autotrader & TrueCar) on the One Person Sales ModelIn this episode, Zach Klempf interviews Chip Perry, CEO of A2Z Sync (Former CEO of Autotrader & TrueCar) on: the "One Person Sales Model': current used car market conditions; and what excited Chip to join A2Z Sync. Some of the questions asked include: Q) Major news outlets have been covering the high inventory prices, inventory shortage, rising price of gasoline, rental cars at an all time high, what has been your view of these economic challenges for dealers from your lens?Q) In several of the recent speaking engagements/podcasts you’ve done, I’ve heard...
2022-05-0427 minUsed Car Dealer PodcastUCDP Ep #37 - Interview with Randy Kobat VP of Inventory Management Solutions at Cox AutomotiveIn this episode, Zach Klempf interviews Randy Kobat, VP of Inventory Management Solutions at Cox Automotive. Randy discusses the latest developments from NADA, how Upside and KBB ICO help used car dealers, as well as general discussion around inventory management. Some of the questions asked include:Q) So let’s get started, and for those of us listening, talk about how you got into the auto industry? Q) You and the Cox team recently got back from NADA; what were some of the new exciting announcements from that event? Q) Kelley Blue Book In...
2022-04-1310 minUsed Car Dealer PodcastUCDP Ep #36 - Interview with Jasen Rice President of Lotpop on Inventory and Lot managementHappy New Year and after a December break we have the first episode of the UCDP for 2022 featuring Jasen Rice of Lotpop. In this episode, Zach Klempf interviews Jasen Rice the president of Lotpop which is a lot management software and professional services company. Jasen discusses the latest developments with the inventory / chip shortage, his experience in the industry and at vAuto, as well as best practices for dealers on turn and lot management. Some of the questions asked include:Q) Talk about your background in automotive and why you started Lot Pop and w...
2022-01-0626 minUsed Car Dealer PodcastUCDP Ep #35 - Interview with Bill Zadeits President of Cherokee Media (Auto Remarketing & Used Car Week)In this episode of the Used Car Dealer Podcast, Zach Klempf interviews Bill Zadeits the president of Cherokee Media which is one of the most recognizable automotive press outlets with the Auto Remarketing Magazine and the Used Car Week properties. Zach discusses the latest developments from Auto Remarketing including their in-person conference this year and observations from the used car marketplace.Some of the questions asked include:Q) Your AR publication has been covering the pandemic, inventory shortage, M&A in auto software, what has the last year been like from your lens?Q...
2021-11-0118 minUsed Car Dealer PodcastUCDP Ep #34 - Interview with Lissette Gole Head of Automotive Retail at Google on Used Car SalesIn this episode of the Used Car Dealer Podcast, Zach Klempf interviews Lissette Gole the head of automotive retail at Google. Lissette discusses the latest developments from Google including their dealer playbook and how they help dealers sell more cars online. Some of the questions asked include:Q) So let’s get started, and for those of us listening, talk about your career path into automotive at Google? Follow Up - For those unfamiliar with Google’s offering for dealers, talk to me about how Google enables dealerships’ digital presence? Q) 2021 has been a roller...
2021-10-2216 minUsed Car Dealer PodcastUCDP Ep #33 - Interview with Joe McCloskey of the NIADA on 50 years in the used car businessIn this episode of the Used Car Dealer Podcast, Zach Klempf interviews Joe McCloskey the NIADA President of the board of directors and a successful Colorado-based used car dealer operator who has been in the business for over 50 years. Zach and Joe discuss the importance of IADAs as well as 20 groups, inventory during the pandemic, and thoughtful advice from Joe's years in the business. Some of the questions asked include: Q) So let’s get started, and for those of us listening talk about how you got into the car business and what the last 50 year...
2021-10-0632 minUsed Car Dealer PodcastUCDP Ep #32 - Interview with Danny Zaslavsky of VinCue on used inventory managementIn this episode of the Used Car Dealer podcast, Zach Klempf interviews Danny Zaslavsky the managing partner of VinCue on running a large used car dealership with no floor plan, inventory management in 2021, VinCue product, and the concept of the highest authentic value.Some of the questions asked include:Q) So let’s get started, and for those of us listening:Danny - Talk about your background in automotive and how you got involved in the VinCue business? Q) 2020 and 2021 have been surreal from an inventory standpoint, what has the inventory cri...
2021-09-2221 minUsed Car Dealer PodcastUCDP Ep #31 - Inventory Marketing with Chris Lentz of AutoSweetIn this episode of the Used Car Dealer podcast, Zach Klempf interviews Christ Lentz the CEO of AutoSweet and an auto industry entrepreneur with a previous exit. Chris discusses with Zach how dealers have adapted their inventory marketing, Facebook, Google Adwords, best practices with dealer marketing.Some of the questions asked include:Q) So let’s get started and for those of us listening talk about your previous experience as an automotive industry entrepreneur pre-AutoSweet and how you got into the business? Q) What problem in the industry-led you to start AutoSweet? Q...
2021-08-1711 minUsed Car Dealer PodcastUCDP Ep #30 - Auto Marketing with Ilana Shabtay of AutoLeadStarIn this episode of the Used Car Dealer podcast, Zach Klempf interviews Ilana Shabtay the Director of Marketing at AutoLeadStar and a podcaster herself on the Inside Auto Podcast. Ilana discusses with Zach how dealers have adapted their marketing of used cars, best practices and not-so-good practices with dealer marketing, and other hot topics in the used car marketplace. Some of the questions asked include: Q) 2021 was been a roller coaster of a year for dealers, talk to me about what you observed from your lens at Auto Lead Star on the way dealers shifted...
2021-07-1417 minUsed Car Dealer PodcastUCDP Ep #29 - Bob Voltmann of the National Independent Automobile Dealers Association (NIADA)In this episode of the Used Car Dealer podcast, Zach Klempf interviews Bob Voltmann the CEO of the National Independent Automobile Dealers Association (NIADA). Since joining NIADA, Voltmann has led new initiatives to bring even more value to associate members and partners. Bob discusses what it was like to join NIADA during the pandemic and upcoming in-person NIADA conference in Texas. This is an episode you will not want to miss! Some of the questions asked include: Q) Talk to me about what it was like to start at the NIADA in October 2020 working with used ca...
2021-07-0521 minUsed Car Dealer PodcastUCDP Ep #28 - Justin Davis of BacklotCars (Acq. KAR Global) on Online Wholesale & Used CarsIn this episode of the Used Car Dealer podcast, Zach Klempf interviews Justin Davis Co-Founder of BacklotCars which was recently acquired by KAR Global a publicly traded company. Since joining KAR, Davis has led the successful integration of BacklotCars and TradeRev, combining all U.S. users onto one streamlined platform and digital dealer-to-dealer marketplace. Davis and his team lean in to their entrepreneurial roots, aiming to deliver a simple and intuitive solution that helps dealers conveniently sell and buy used vehicles on their own schedule, with most deals closing in under one day. Some of the questions a...
2021-05-1818 min
Unscheduled Maintenance"Have a good understanding of your "why buy" message"In today’s landscape, it’s more important than ever for used-car dealers to embrace digital solutions. Zach Klempf is the founder and CEO of Selly Automotive, an industry thought leader focused on the used car space, and is well-versed in the strategies the savviest Independent dealers are employing for success.
2021-04-2922 minUsed Car Dealer PodcastUCDP Ep #24 Jeff Martin of TXIADA on the importance of dealer associationsJeff Martin the executive director of the TXIADA sits down with Selly CEO Zach Klempf to discuss the importance of independent dealer associations as well as timely topics for used car dealers.Some of the questions asked include:1. For those unfamiliar with TXIADA give us a high level about the size and impact of the TXIADA? 2. A lot of used car dealers are aware of IADAs but may not be members, why should they join an IADA and what does TXIADA do specifically for used car dealers in Texas? 3. What was 2020 like from the...
2021-02-2325 minUsed Car Dealer PodcastEp #20 - Bob Lanham of Facebook on how dealers can better leverage Facebook MarketplaceZach Klempf interviews Bob Lanham Head of Automotive Retail at Facebook on how used car dealerships can leverage Facebook Marketplace, Facebook Ads, and Facebook Messenger in 2020 and beyond. Topics for the podcast include: 1) What Bob has observed from his lens at FB when it comes to used car sales during the pandemic2) The latest for auto dealers in terms of Facebook offerings3) The importance of being responsive on Facebook Marketplace and how that contributes to best in class customer experience4) Most used car dealers are familiar with Facebook when it comes to...
2020-12-0424 minUsed Car Dealer PodcastEP #19 - Interview with Ken Hill the managing director at 700 Credit on topics ranging from digital retail to pre-qualificationEpisode Overview: In this video episode of the Used Car Dealer Podcast, Zach Klempf interviews the managing director at 700 Credit Ken Hill. They have a timely discussion on topics ranging from digital retail to prequalification. They discuss on the episode: - Observations from Ken on the impact of the COVID-19 pandemic on retail auto dealers as it relates to credit - How has credit and compliance adapted for automotive digital retail and what role does pre-qualify play in that? - Compliance mistakes that used car dealers make t...
2020-11-2418 minUsed Car Dealer PodcastEP #18 - Interview with Brian Moody the executive editor at KBB & AutotraderIn this video episode of the Used Car Dealer Podcast, Zach Klempf interviews the executive editor at KBB/Autotrader Brian Moody. They have a timely discussion on topics ranging from digital retail to consumer trends during the pandemic.They discuss on the episode:- Observations from Brian on the impact of the COVID-19 pandemic on retail auto dealers as well as the impact on the Autotrader and KBB marketplace- How are consumers shopping differently during the pandemic?- The new monthly best deals list for car shoppers and other resources KBB/Autotrader...
2020-11-1723 minUsed Car Dealer PodcastUCDP Ep #17 - Interview w/ David Foutz of Cox Automotive on Margin Compression and what’s in store for 2021In this episode of the Used Car Dealer Podcast, Zach Klempf interviews the VP of Sales at Cox Automotive David Foutz who oversees Kelly Blue Book, Dealertrack DMS, and Xtime. They have a timely discussion on topics ranging from margin compression to trends in automotive retail. They discuss on the episode: - Margin compression considerations for auto dealers during Q4 and beyond- Retail auto dealer adoption of digital retail as well as advancements in the service drive - Future discussion on EV's and automotive retail - We...
2020-11-0628 minUsed Car Dealer PodcastUCDP Ep #16 - James Maynard, Cox Automotive SVP Product & Engineering, discusses Digital Retail and Fixed OpsIn this episode of the Used Car Dealer Podcast, Zach Klempf interviews SVP of Product and Engineering at Cox Automotive James Maynard. They have an insightful and in-depth discussion on technology and trends in automotive retail. They discuss on the episode: - Digital retail adoption during the pandemic and how it can make the smaller used car dealer model more scalable - Efficiency in communication in both the sales and service processes at dealerships - Innovations in Xtime, Dealer.com Digital retail, and other upcoming products at Cox - Complexity of inte...
2020-10-2730 min
Consumers During Corona5. Zach Klempf: Autos & The Corona EconomyZach Klempf is Founder and CEO of Selly Automotive, a CRM startup that is "Salesforce for auto dealers." We discuss how car buying behavior is evolving in The Corona Economy. We focus on how the supply-and-demand dynamics of the auto market are being turned upside down by a perfect storm of disruptive (and sometimes conflicting) factors: fewer people are commuting to workmass transit is less availableride shares are less trustedvalue-orientation is risingdelivery person is a hot jobgas prices are fallingdigitally-based auto startups are thrivingLearn more about Selly Automotive here...
2020-10-1900 minUsed Car Dealer PodcastUsed Car Dealer Podcast - Episode #2 Carvana & Online Car BuyingThe second episode of the Used Car Dealer Podcast featuring Zach Klempf and Steve McClory; the only podcast out there for used car dealers!The podcast is vendor-free and sale pitch free on principal. Whether you're a salesperson, f&i manager, gm/owner, we want you to have actional takeaways from this podcast.Key topics from this episode include:1)Introduction to Carvana2) What does Carvana mean for used car dealers3)How can dealers combat Carvana4)Digital Retail-------------------Listen to our other podcast episodes:https...
2019-09-1910 min
Used Car Dealer PodcastUsed Car Dealer Podcast Episode #1The first episode of the Used Car Dealer Podcast featuring Zach Klempf and Steve McClory; the only podcast out there for used car dealers!The podcast is vendor-free and sale pitch free on principal. Whether you're a salesperson, f&i manager, gm/owner, we want you to have actional takeaways from this podcast.Key topics from this episode include:1)Introduction to Steve and Zach2) Buying Software for your Dealership - Pitfalls to avoid3)Should I invest in Inventory Management Software?-------------------Listen to our other podcast episodes:
2019-09-0713 min