Shows
ZenOne PodcastWill Tariffs Reshape Dentistry?SummaryIn this episode of the Zen One Podcast, host Tiger Safarov speaks with Rick Van Arnam, a partner at a global trade law firm, about the complexities of tariffs and their implications for the dental industry. They discuss the historical context of tariffs in the U.S., recent developments under the Trump and Biden administrations, and the specific impact on dental products. The conversation also covers the challenges faced by dental practices due to rising costs and the strategies they can employ to mitigate these effects. Finally, they explore the future outlook on tariffs and trade...
2025-05-0638 min
ZenOne PodcastRevolutionizing Dental Distribution with Robotics [Actual Footage]SummaryIn this episode of the Zen One podcast, Tiger Safarov interviews Jordan Lorenz from Dental City about the implementation of automation and robotics in their warehouse. They discuss the evolution of Dental City, the importance of supply chain excellence, and how robotics enhance efficiency while maintaining human oversight. The conversation also covers the challenges faced during the project kickoff, the feedback received from the industry, and the customer-centric approach that drives their operations. Looking ahead, they explore the future of supply chain management in the dental industry and the importance of being prepared for unforeseen challenges.
2025-03-2827 min
ZenOne PodcastHow to unlock remote staff in dentistry?SummaryIn this conversation, Tiger Safarov and Christine Sison discuss the evolving landscape of remote talent in the dental industry. They explore the challenges and opportunities presented by remote work, particularly in the wake of the COVID-19 pandemic. Christine shares insights on how dental practices can effectively integrate remote team members, the importance of technology in bridging communication gaps, and the necessity of measuring productivity. They also touch on the implications of AI in dental practices and the significance of having a US-based workforce. In this conversation, Christine and Tiger discuss the evolving landscape of remote work...
2025-03-1943 min
ZenOne PodcastBehind the Scenes of Dental GPOs: The Pros and Cons with Karla-Marie Santiago,Summary
In this episode of the Zen One Podcast, Tiger Safarov interviews Karla-Marie Santiago, a senior director of strategic partnerships at SupplyDoc, to discuss the role of Group Purchasing Organizations (GPOs) in the dental industry. They explore the benefits of GPOs for independent practices, the different types of GPOs, and the importance of procurement strategies. Karla shares insights on evaluating GPOs, the challenges of adoption, and the significance of customer service in ensuring a positive experience for members. In this conversation, Karla-Marie Santiago and Tiger Safarov delve into the complexities of Group Purchasing Organizations (GPOs) in the...
2025-02-0446 minZenOne Podcast“The Fortune is in the Follow Up" with Shaundra Bobo (RCM Expert, Owner of Star Dental Solutions)Summary
In this conversation, Shaundra discusses the intricacies of Revenue Cycle Management (RCM) in dental practices, emphasizing its evolution and the growing importance of financial awareness among dentists. She highlights the challenges faced with insurance claims, the role of AI, and the dynamics of patient billing. The conversation also touches on the benefits of outsourcing billing solutions versus in-house management, the impact of being out of network, and the significance of follow-up in claims management. Shaundra encourages dentists to be proactive in understanding their finances and offers her expertise in navigating these complexities.
About:
2025-01-2242 minZenOne Podcast"There's a monumental shift in the dental industry!"| Mike McCarthy (ex: vTail VP, Marketing)Summary
In this episode of the ZenOne Podcast, Tiger Safarov interviews Michael McCarthy, a passionate advocate for dentistry and private practice ownership. They discuss the evolution of the dental industry over the past 25 years, the challenges faced by independent dentists, and the importance of communication and leadership in practice management. McCarthy emphasizes the need for dentists to adapt to changing dynamics, including the rise of DSOs and the shift towards peer-to-peer learning. The conversation also touches on the role of distributors and manufacturers in supporting dental practices, as well as the future outlook for the industry, particularly...
2024-12-2452 minZenOne Podcast"Leadership Principles that actually work!" with Dr. Dave MaloleySummary
In this engaging conversation, Tiger Safarov and Dr. Dave Maloli explore the themes of leadership, personal growth, and the importance of creating a positive team culture in dentistry. They discuss the concept of flow-driven leadership, emphasizing the need for a balance between challenge and skill, and how this can lead to higher productivity and job satisfaction. The conversation also touches on the challenges dentists face in leadership roles, the significance of assertive communication, and the necessity of establishing a culture of feedback. Dr. Maloli shares insights on the importance of personal values and the need for...
2024-11-1956 min
ZenOne PodcastNavigating the Challenges of Private Dental PracticeIn this episode of the ZenOne Podcast, host Tiger Safarov engages with Daniel Jimenez and Marvin Rodriguez, who share their unique journey from corporate environments to running private dental practices. They discuss the challenges of implementing change in the dental industry, the importance of defining success, and the role of technology and data in modern dentistry. The conversation also delves into the nuances of insurance, particularly Medicare and Medicaid, and how these can impact practice profitability. The trio emphasizes the need for a strong support team and the potential for growth in private practices, while also addressing the realities...
2024-11-081h 01
ZenOne PodcastDental Market TrendsIn this solo podcast, Tiger Safarov discusses current market trends in dental supplies, focusing on the significant changes in anesthetic prices, the stability of pouch pricing, shortages of saline solutions, and the discrepancies in cavi wipes pricing. He emphasizes the importance of staying in touch with vendors and monitoring supply levels to ensure adequate stock.
We look at 4 main products:
Anesthetics
Pouches
Saline Solution
Cavi-Wipes
Please let me know your thoughts? Should we do more of these with a much deeper...
2024-11-0505 min
ZenOne PodcastWhat do you NEED to know about dental marketingIn this conversation, Tiger Safarov interviews Grace Rizza, CEO of Identity Dental, about the changing landscape of marketing and advertising for private dental practices. They discuss the impact of AI on content creation, the importance of fine-tuning AI-generated content, and the need for human oversight. They also touch on the changes in Google's algorithm and the challenges of staying compliant with Google's best practices. Grace emphasizes the importance of custom real content on social media and the benefits of outsourcing technical marketing tasks. They also discuss the advertising potential of Meta (formerly Facebook) and the need for realistic expectations...
2024-09-1053 min
ZenOne PodcastWhy is there a shortage of dental assistants Nationwide?Julie Varney is the biggest advocate for dental assistants in the US. She has been in the industry for 32 years and has accomplished a lot. In this interview she shares her thoughts on what;s holding back the profession of dental assistants and what one person can do to improve her or his career path.
Instagram https://www.instagram.com/dentalassistantsrock?igsh=MWE2dHZrbWJmbnJ4NQ==
Registration for the zenone.com/badass
(0:00) - Podcast Intro
(00:40) - TEasing Julie with hosting National conference in March 6-8 2025
(04:02) - National sho...
2024-05-0147 min
ZenOne PodcastHow to Avoid Dental Startup Pitfalls: 6 Years, 200 Startups, Countless Lessons!Michelle Affanato started her career in dentistry at the age of 15 and worked her way up to become a dental consultant. She has a unique perspective on the industry, having worked in various roles and even helped a bank with startup practice financing. Michelle believes that the key to success in dentistry is being willing to put in the work and not just focusing on clinical responsibilities. She emphasizes the importance of understanding the business side of dentistry and being involved in all aspects of the practice. Michelle's consulting focus is on system implementation and training, particularly in effective...
2024-04-231h 04
ZenOne PodcastI’m not just a dental assistant!In this podcast Michelle and I discuss how to become a trusted member of the team and learn to become the lead dental assistant. Learning how to communicate and the fundamentals of delegation. Michelle has been with Ballantyne Endodontics For 15 years and became clinical leader. Michelle Allen bio
Discount code : ZENONE for $400 off both the independent and The Independent + The collective (which is the coaching option). The next 8 week class starts on May 1st!
Shortcuts:
(0:00) - Podcast Intro
(01:10) - Balancing Act of day to day ac...
2024-04-0251 min
ZenOne PodcastWhy did others miss the $1.1mm dental practice at a final price of $200K???Dr. Benjamin Johnson, DDS ( Bio; LinkedIn)
Dr. Benjamin Johnson graduated from the University of Utah with a BS in Biology (2005), he attended Ohio State’s School of Dentistry and graduated in 2009.
In 2010, Dr. Johnson moved to Texas to work with Dr. Dale McCall (at what would become Acre Wood Dental). When Dr. McCall retired in 2011, Dr. Johnson purchased the practice and continued its tradition of excellent care while adding personal touches to grow it to the next level.
Dr. Johnson was blessed with a flourishing practice in Waco and needed additional space to grow...
2024-03-2642 min
ZenOne PodcastIn dentistry humility is always one patient away!Dr. Aaron Nicholas (Bio, Insta, LinkedIn), In this wide ranging conversation we cover many topics that include burnout, suicide in dentistry, backpain, coping mechanisms, and mastery. Probably the most important part of the podcast is when I ask Dr. Nicholas, what fears does he have for the profession of dentistry?
Shortcuts:
(0:00) Podcast Intro
(01:20) Dr. Aaron’s retirement and how he keeps himself busy
(03:30) The Fairytale of Selling a Dental Practice
(05:50) Dentist burnout and what is the real reason?
(10:38) What is the Source of the burnout?
(12:50) 3 Dimensi...
2024-03-1949 minZenOne PodcastWhat is 1 thing missing in dentistry today?There are many aspects we can all agree are missing in dentistry today. However, from my perspective, having worked with dental teams daily, I can clearly see that onboarding, training, and nurturing for your team is sorely lacking. Let's refer to it simply as "training".
How do I know? Well, I constantly hear phrases like, "They don't even know how to put on a rubber dam" or "How many times do I need to say that I use plain cetonest?" or my personal favorite, "I just need a dental assistant who can get the work done." What...
2024-03-1409 minZenOne Podcast3 new trends in dental supplies ordering from best dental practices
Trend 1: One of the most significant trends I've noticed is the increasing popularity of buying groups.
When evaluating a group, dental practices should ask the following questions related to their negotiated formulary:
Which manufacturers offer the deepest discounts?
How often are discounts negotiated?
Is pricing volume-based?
Does the buying group negotiate a percentage discount or a fixed price per product? (We recommend the latter.)
Trend 2: Labor costs are driving the adoption of tools that reduce manual work. This trend is evident.
When selecting the right o...
2024-03-0512 minZenOne PodcastWhy do you need an associate if your hygiene schedule is not full?In this wide ranging conversation we cover many topics:
Startup, In Network, Out of Network, and knee deep in construction a story of 3 practices
We didn’t even remind them to schedule the next appointment, was that a mistake?
We still have a capacity issue, bit on the hygiene side
Why do you need an associate if your hygiene schedule is not full?
Passive Income strategies.
Is Real Estate investment a good alternative to Dentistry?
The Breakdown the business side of Dental Emergencies
Few thin...
2024-02-221h 00
ZenOne Podcast“It’s really easy to forget the business side of dentistry” Dr. Andrew OlsonDr. Andrew Olson Dentist and Owner of Wasatch Dental; Assistant Professor at the University of Utah School of Dentistry. He has a very unique story of becoming a dentist and then pursuing a business education at the University of Utah School of Business. Please enjoy our wide ranging conversation.
LinkedIn Profile: https://www.linkedin.com/in/andrew-olson-069042147/
Software: Botdent.com
Topics:
01:00 Introductions
03:34 Early Days
05:05 What sparked the interest in Dentistry?
08:00 Why did you pursue an MBA?
17:45 Misconception of business education and the importance of it...
2024-02-131h 14
ZenOne Podcast#79 “Screw it, let’s go out of the network completely!” dental startup’s journey to a freedom from insurance companiesWelcome to Episode 79 where I ask Ayrat, practice administrator at Cedar Park Dental Wellness, what’s new and exciting in 2024. We spent most of the time discussing pitfalls of going out of network with dental insurance companies.
2024-02-0724 min
ZenOne Podcast#78 Dr. Jack Fan: NYU College of Dentistry; Moving to Austin; Keys to a Successful Private PracticeWelcome to Episode 78. In this short episode, I interviewed one of the early ZenOne customers and someone whom I admire for his work ethic and humbleness. Dr. Fan shares the story of growing up in Claremont California, going to dental school in New York, and settling in Austin.Timestamps:00:00:40 When Dr Fan started his practice00:01:02 Dr. Fan's bold relocation to Austin00:02:01 Becoming a dentist00:04:51 Looking for the first job00:06:48 Purchasing a practice00:09:40 One patient at a time00:12:12 Why Dr Fan selected his dental school
2023-10-1926 min
ZenOne Podcast#77 Richard Markules, Garrison DentalWelcome to Episode 77 where we visit Garrison Dental Solutions in Michigan. We met with the team, toured the manufacturing facility, and discussed the challenges of serving practices across the country. At the end of the visit, I sat down with the Director of Sales for North America, Richard Markules Timestamps:00:01:43 Intro00:03:00 Introduction to dental 00:04:30 Garrison started in the basement 00:06:30 What is the sales process?00:07:45 What has changed in Dentistry in the last 10 years? 00:09:00 What does make private practice strong? ...
2023-10-1219 min
ZenOne Podcast#76 Dr. Scott Goldman and Dr. Peter Boulden on DSO vs Private Practice, The Good, the Bad and the UglyWelcome to Episode 76 where I’m joined by my good friends Dr. Scott Goldman (LinkedIn) and Dr. Peter Boulden DDS (LinkedIn). On this podcast, we debunk all the pros and cons of selling a practice to DSO (2 times) and he learned and experienced all of the things DSOs offer. On the other hand, Dr. Boulden resisted the urge to sell to DSO for years and kept building his group in Atlanta to now 8 locations in Georgia. Dr. Boulden is also a co-host of Bulletproof podcast and Bulletproof Mastermind to help private practices continue staying private. H...
2023-10-051h 12
ZenOne Podcast#75 Big Announcement!Welcome to Episode 75 where we discuss a big announcement we made about future plans of Zen Supplies and introduction of the new platform -ZenOne. I asked Delaney Barber (Practice Success Manager) and Jillian Gomez (Partner Vendors Manager) to join me on this podcast to share the news and the feedback we received so far. Jill shares the details of her work of adding thousands of SKUs and most importantly the Quality process. This is a short and sweet episode to give listeners a glimpse into the inner workings of Zen Team! Book a demo to experience the n...
2023-09-2815 min
ZenOne Podcast#74 Brad Freeman: “GPO can save your Dental Practice $39,000 a year, on average!”Experienced Operations Officer with a demonstrated history of successful work in the Supply Chain and Logistics industry. Skilled in Cash Flow, Financial Operations, Manufacturing Operations, Warehouse Operations, and Warehouse Control. Strong finance professional with a Bachelor of Business Administration - BBA focused in Accounting and Finance from the University of Central Arkansas. Timestamps of our discussion: (01:40) What is holding dental manufactures to go direct (Direct to Consumer Model)(04:45) Would manufacturers like 3M ever go direct and when? (07:05) The origin story of Source Club(11:38) What is GPO (Group Purchasing Organization) (12:31) How does the GPO make...
2023-08-241h 08
ZenOne Podcast#73: Danielle Avila & Laura Bettencourt RDH “Now is the best time to be fearless in dental”Today I had a chance to discuss all things hygiene with Laura and Danielle. They met 15 years ago at th hygiene schools and since then stayed friends and 12 months ago started Diamond Dental Hygiene Career Coaching. On this podcast we discuss: What holds most of the hygienists back? How to manage a toxic environment and when is the time to call quits?How to build a nurturing Growth mindset?What causes the burnout? Characters traits of a great dental hygienist? Does everyone need to be a leader? Some of the negatives of a dental hygiene profe...
2023-08-1057 min
ZenOne Podcast#72 Amy Bridger: “Nobody Dies in Dental Supplies”Amy Bridger has exclusively worked in the dental industry since 2013. Having worked with multiple customer segments, including private practice, emerging groups, DSOs, as well as GPOs across the country, Amy’s knowledge base of the dental industry is extensive. She takes pride in identifying and helping her customers realize potential areas of improvement within their procurement, marketing, and operational strategies. Having worked for Henry Schein for 6 years, Amy came to Dental Whale at the beginning of 2020 to launch and lead their Strategic Partnership Division, which includes relationships with DSOs, GPOs, Consultants, Associations as well as Private Equity Firms. She ho...
2023-08-031h 06
ZenOne Podcast#71 Shannon Blackmon on how Dental Assistants can create wealth, one paycheck at a timeThis podcast is not financial advice, please talk to your financial adviser or tax planner or people that are certified. Shannon Blackmon is a CERTIFIED FINANCIAL PLANNER™ professional, highly trained in financial planning and investment management. Helping others not only survive but flourish and live full, prosperous lives is her goal. Shannon enjoys co-creating custom financial plans with her clients’ well-being at the center. Shannon earned a bachelor’s degree in Psychology from the University of Arizona and her Certificate in Financial Planning from Boston University. Shannon is a Register...
2023-07-1347 min
ZenOne Podcast#70 Cassie Kellner “You are allowed to have bad days, you are not allowed to have a bad day at work every single day!”In this episode I have a special guest, Cassie Kellner, who I met 4 years ago and was immediately impressed by. Cassie has been in the dental field for 20 years and started as a general dentist assistant when she was 19 years old. After 4 years she moved to assisting at the Ortho office and since then she’s been in love with orthodontics. After years being in the field she moved to Hummingbird Associates as a Clinical Systems Consultant. We cover so many topics ranging from:(5:45) How to transition from general to orthodontics(7:18) Misconceptions of...
2023-07-071h 06
ZenOne Podcast#69 Colin Ambler “Why do you need to reward/incentivize Kayla?”In this episode, I sat down with Colin Ambler (LinkedIn) who is co-owner of Noble Dentistry, 14 ops with 50 staff members, with his wife and also a founder of a new dental startup Team Care (teamcaredental.com). We discuss why reward/incentive programs are important, key elements, and the effects of the productivity of the practice. We also touch on how he and his wife grew the practice from scratch and what important checkboxes you need to check in order to grow and never lose sight of details. Towards the end...
2023-06-2354 min
ZenOne Podcast#68 The “Art” of Dentistry: An inspiring story of talent, passion, and dental career ambitions of Celeste IzquierdoIn this episode, Jillian from Zen Supplies interviews Celeste Izquierdo, Assistant Manager and Treatment Plan Coordinator at Triangle Family Dentistry-Morrisville in North Carolina. Celeste is not only a skilled dental professional but also a talented self-taught artist. In this interview, she shares her journey of discovering her passion for art at a young age and how it intertwines with her career in dentistry. From Bob Ross to animation, Celeste's diverse artistic influences have shaped her unique style and approach. Be ready to be amazed by the way Celeste incorporates her artwork into the dental office, using it to communicate...
2023-06-1630 min
ZenOne Podcast#67 From Challenges to Aha! Moments: Amanda Garthwaite on How ZenSupplies Streamlined Lightwave OfficesIn this episode, Delaney Barber, Customer Success Manager at ZenSupplies, discusses with Amanda Garthwaite, Regional Director Of Operations at Lightwave Dental, the story of how Lightwave offices got acquainted with ZenSupplies and started their journey towards efficiency and transformation. The journey wasn’t all smooth and effortless. But due to the challenges they faced, Amanda and her team understood the importance of constant analysis, communication, trainings, and support. Amanda describes how ZenSupplies helps them stay under budget and consolidate all their needs in one convenient place. No more juggling multiple systems and vendors, they now had a unified hub of...
2023-06-1221 min
ZenOne Podcast#66 Real life story of a career path from DA and feeling like a “failure” to an Executive with 80+ locations across the USI met Christin during the Launch event in Durham in April and I was immediately amazed by her positive personality, the smile and when I asked just a few questions about her career path I knew I needed to interview Christin for the ZenOne podcast as soon as possible. Her story is incredible, she has an immense level of Emotional Intelligence and perseverance. In just a short amount of time she was able to grow from starting as a dental assistant, then Hygienist, then to director of operations and to a current position at Light Wave Dental as a...
2023-06-0257 min
ZenOne Podcast#66 Lee Crawford on creating a unique voice for a dental brand when there is so much noise!During the Light Wave Launch Event in Durham I got a chance to interview one of the minds behind marketing efforts for Light Wave supported offices, Lee Crawford. Lee is the Director of Marketing for the partnerships team. He is in charge of growth and creating awareness of the brand and getting people excited to join the Light Wave family. We cover so many topics on brand, marketing, creating unique messages and leadership. I truly think Lee is one the most dangerous marketers in the dental space! Guest's Bio:“Lee Crawford is a Director of...
2023-05-2540 min
ZenOne Podcast#65 Sandi Synstad, Chief Heart Officer of LightWave Dental (Director of Clinical Support)On this podcast, I have a unique opportunity to interview Sandi Synstad, Clinical Director of Light Wave Dental, who is absolute rock star, heart officer of the organization and the energy sunshine of the Launch Event in NC. We talk about her career and how life setbacks can make you stronger. She shares her inspiring life story and how learning became the beacon of light for her during the tough times. This is an absolute gem and I hope you listen to this many times and take notes on how to set goals, create a career path and become...
2023-05-1914 min
ZenOne Podcast#64 How to Start a Side Hustle as a Dental Assistant by Sam and Sammie!We are attending a Launch Event in Durham to support our great client Lightwave Dental, Dental Leadership Organization, headquartered in Virginia. Samantha Julia and Samantha Vaccarello are here to organize our table and represent Zen in the best light possible. Tiger came to support and had a minute to sit down with both Sam’s (one on camera and one is shy) to discuss their journey, part time work with Zen and the side hustle they both created while working part time at ZenSupplies in 4 months.
2023-05-1223 min
ZenOne Podcast#63 Haley Hayes on Success of Geneva Family Dentistry and 3 Unique steps to grow your practiceToday I am at the Wiregrass Dental Symposium in Dothan Alabama. Yes it’s south and I really enjoy it, from famous hospitality and accent, to how spacious dental practices are since the land is not an issue! In this interview I sat down with Haley, who started out as a dental assistant and has seen not only the growth of the practice but also her own personal growth and now she is a treatment coordinator. We go over the history, what makes their practice unique, how Haley says ”We implemented” and “We have grown..” instead of ”Doctors have grown the pr...
2023-05-0532 min
ZenOne Podcast#62 Rajmonda Koci on going from 5 to 52 people at Westgate Dental Care and why doctors are the guests!Today I sat down with Operations Manager at Westgate Dental Care to discuss her 20th year anniversary. How is it possible in the age of changing jobs every 2-3 years? We go deep into how Westage operates, how they hold morning huddles, and why doctors are called “guests”. Ray shares how they develop talent, keep the team motivated and inner dynamics of doctors, hygienists, dental assistants and front office. Ray shares how they view Dental Assistant role as a career path at Westgate and shares details how every DA starts, responsibilities and the growth to Independent Dental Assistant. We also...
2023-04-1752 min
ZenOne Podcast#61 How do we hire and keep great People?Why does customer support in software sucks so much? We were curious too and decided to chat with our customer support rockstar Jillian Gomez (Head of Customer Support, until May 2023) what we are doing differently at Zen. How do we prioritize? What is essential to keeping really good people on the team. Tiger will provide his thoughts on how much time he spends (if any) motivating the team. Listen in as they walk through internal news, new product launches and what keeps the team at ZenSupplies and ZenOne excited.
2023-04-1032 min
ZenOne Podcast#60 3D Printing, Hololens, and What’s New in AIIn this episode, we discuss 3D printing and excitement around Hololenses by Microsoft (more on this here). It’s really a neat product that can take dentistry to a completely new level. Dr. Aaron and I also cover the news of overJet AI and Bola AI partnership.
2023-03-2726 min
ZenOne Podcast#59 How ZenSupplies Founder, Tiger Safarov, Navigated Funding for His Dental Tech Startup: A Lighter Capital PodcastIn this podcast episode, Melissa Widner, CEO of Lighter Capital, sits down with Tiger Safarov, the founder of ZenSupplies, to discuss his entrepreneurial journey and the valuable lessons he’s learned along the way. ZenSupplies is a technology platform designed to streamline the day-to-day operations of dental practices, and Tiger’s story of how he started the company from scratch is truly inspiring.
2023-03-2125 min
ZenOne Podcast#58 Ordering and Inventory Challenges of a Dental StartupIn this episode I interview Ayrat, co-owner of Cedar Park Dental Wellness. They have been open for almost 2 years and already have seen success in growth and challenges in the operations. We discuss ordering and inventory challenges, how to delegate, and what is missing in all of the software options today to have a sense of knowing what you are buying online. Link: cedarparkdentalwellness.com
2023-03-2134 min
ZenOne Podcast#57 Amanda Kaminski, Is the growth to 15 Specialty locations an accident?Amanda is a Facility and Supply Manager at Bubon Orthodontics, a group of 15 specialty locations in the Midwest with 60 staff members and most of them being with the company for almost 15 years. We cover so many different topics, from how they first started using ZenSupplies a few years ago , growth mindset , managing veteran employees and the mindset of bringing on board a young generation of dentists and dental assistants. Lilly, Amanda poppy, jumped into the conversation to help keep it light and fun!Bio: Hi! My name is Amanda and I've been in the dental field for a...
2023-02-281h 05
ZenOne Podcast#56 Vendor Spotlight, Dr. Daryl Brito, from $400K in student debt to $1.2M side hustleIn this interview we talk with Dr. Daryl Brito who started a dental supply company right after dental school and while working for a DSO. His primary drive was to find a second stream of income to pay off $400K in student loans as soon as possible. We discuss the journey, pros and cons working for DSO, burn out in dentistry and how to avoid it being a fresh grad. How to set up your schedule for optimal performance and set the right goals to avoid burnout. Dr. Brito’s motto was “I was living like a dentist while in d...
2023-02-2849 min
ZenOne Podcast#55 Dr. Joon Han, how did we build a dental practice 14 years ago?On this episode of ZenOne podcast I interview my friend Dr. Joon Han, the person who single handedly was responsible for my entry into the dental field. 14 years ago Dr. Han was looking for a contractor to build Sharrington Dental, his start up practice and I got the chance to do it. We go into stories and how successful the project was. More importantly how this project became a launch pad for Dr. Han became an established Prosthodontist in the Chicagoland area and for me to become a dental expert and later on sell Siegel construction in 2014. We also...
2023-02-2742 min
Bootstrapped : The Lighter Side - The Podcast For B2B SaaS FoundersTiger Safarov from ZenSupplies, technology that improves dental practice operations.Host Melissa Widner, CEO of Lighter Capital, is joined by Tiger Safarov from ZenSupplies, a technology platform that improves day-to-day dental practice operations, to tell his inspiring story of why he started ZenSupplies, what he learned from starting a business from scratch, raising capital and choosing non-dilutive funding.
2023-02-2725 min
ZenOne Podcast#54 Starting ZenSupplies on the shoestring budget and how it almost failed in 2019Today Tiger was interviewed by Brands and Brews podcast about building a business, entrepreneurship and marketing. It's a short and engaging conversation that will hopefully inspire people to take action on even wildest idea. At Zen we believe that greatest gift this country has to offer is the soil for trying to build a business.
2023-02-2047 min
ZenOne Podcast#53 What is a true application of Artificial Intelligence in Dentistry?Please watch the video interview here:
One of our beliefs at Zen is transparency and unbiased opinion of the industry and we always thought that there is not enough transparency when it comes to review of dental tech solutions on YouTube. Today we seat down with Dr. Aaron DeForest, DDS who is the host of Dental Techup YouTube channel where he reviews and shares in depth reviews of all types of dental tech solutions.
2023-02-1346 min
ZenOne Podcast#52 3DISC Intraoral Scanner Solution and Digital DentistryRyan Lee, US Director of US Sales, and Catherine Coles, Lead Corporate Trainer, from 3DISC join ZenOne podcast to discuss all things intraoral scanners and how digital dentistry is changing the dental industry. We discuss how to stay competitive, what is the process of adopting new technology and especially digital dentistry solutions in your practice and how fast can you see results (not to mention savings). Ryan and Cathi bring years of dental experience and share help-full tips on how to make your dental practice more efficient. Beginning our journey in 2010, 3DISC started off as a multi-disciplinary R...
2023-02-0254 minZenOne Podcast#51 Wonderful Dental Origin Story with Dr. David Epstein and Jason EpsteinWelcome to vendor spotlight episode, where Jillian interviews Dr. David Epstein and Jason Epstein on founding story of Wonderful Dental. This episode touches on so many different and diverse topics, such are Pediatric dentistry, how Wonderful was founded, family business, and the impact of Dr. David's legacy on the dental profession. The story of Wonderful Dental is truly amazing and paves the way for many more products to come to life from within the dental field.
2023-01-3133 min
ZenOne Podcast#50 ZenSupplies 2023 RoadMap, with Alesia and DelaneyIn this short episode we talk about the future of ZenSupplies, what are we building in the next 2 months and a plan for 2023. Delaney (Customer Success Manager) and Alesia (Product Manager) share their views on what is important and what our members are looking for.
2023-01-1311 min
ZenOne Podcast#49 Waterline bacteria with Kellie Thimmes and Mike Rust [part 2]We discussed waterline bacteria last week and I really wanted to bring Kellie T discuss what is really going on at the clinical level and our private practice clients can do immediately to make sure they have the safest dental practice. From my stand point, why wait or be intimidated by inspection, right, it is more important to build the culture of safety and having a good night sleep. This is why I love what my friends at ProEdge dental lab are doing and how dedicated they are to serve dental industry.
2022-12-1636 min
ZenOne Podcast#48 Waterline bacteria and treatment with ProEdge Dental Water LabsWaterline bacteria is back in the news and as a reminder we wanted to discuss how to test, shock and treat waterline in the dental office. ProEdge is the leading lab in this space and they have gathered a wealth of knowledge on this issue.
2022-12-0926 minZenOne Podcast#47 Laura Mordica, fresh off the press, New Horizons Dental got Acquired by 2 DSO.Laura shares the excitement of being acquired. We discussed the origin story, specialty, having 2 competing offices across the street, and crazy stories from when they acquired offices. Eventually New Horizons became a 13 location DSO and recently got acquired by 2 other national DSOs. Laura started as a hygienist and worked her way up to a Clinical Operations Coach, overseeing ordering, clinical and all of assisting roles. We discuss culture and what makes a great culture. Finally we touch on patient experience, specifics on how to really deliver unique patient experience.
2022-11-0449 min
ZenOne Podcast#46 Dr. David Bonner "Dentistry is a wonderful profession, but why are so many dentist blue?"I had a chance to interview Dr. Bonner right after the presentation in Lubbock Texas called "Pearls of Dentistry". In this short episode we cover so many things, from Attitude of the Dentist, How to define Success, and how to be more profitable as a private dentist.
2022-10-2835 min
ZenOne Podcast#45 Matt Barber on Private Equity, being misunderstood, being ambitious, ADHD and how to clearly define successMatt is a Managing Partner at Highwire Ventures | Fractional Chief Strategist | Venture Studio Operator| Municipal Innovation strategist| Helping funds & business leaders manage change & strategy. On this podcast we talked about having a chip on the shoulder, ambitions and how to channel ADHD into positive results in life. We discuss strategy, how to implement and what holds most people back from execution. We touch on dentistry, tech enabled Private Equity and what dentist can do in the next 2-3 years.Please dive in into this 40 min episode loaded with high level information.
2022-10-2134 min
ZenOne Podcast#44 ZenSupplies Team Offsite in AustinWe meet in person all together (US team) for the first time in 2022. We all share our stories and keep it light. We also welcome (or re-welcome) Jill as a full-timer starting October 3rd, Michelle joining Zen part time and . We dive into our personalities and you can probably see why we love working together.
2022-10-1440 min
ZenOne Podcast#43 Delaney Barber, a career path from Dental Assistant to Customer Support Manager ZenSuppliesDelaney and I are visiting clients in Virginia to meet with the leadership and we actually met in person for the first time. She has an incredible story of growing from a dental assistant at the ortho office to Customer Success Manager at ZenSupplies.
2022-10-0734 min
ZenOne Podcast#42 Lightwave Dental COO John DemmaToday my guest is John Demma, COO of a very unique DSO, Light Wave Dental Management. We discuss leadership, team culture, and leading through service.
2022-09-3057 min
ZenOne Podcast#41 Elizabeth Bueno, Clinical Director of River Run Dental. Exciting Story of Growth, Focus and Team work.Elizabeth shares her story of going from a dental assistant to clinical director of a 6 location group in Virginia, River Run Dental.
2022-09-2341 min
ZenOne Podcast#40 Angie Bachman, Design ErgonomicsAngie Bachman, Director of Education at Design Ergonomics, shares her story from Dental Assistant to Supplies Sales Rep and to a role at Design Ergonomics where she helps offices to truly get organized.
2022-09-161h 09
ZenOne Podcast#39 Dr. Tom Novak, DDS from 7 ops 2200SF to 12ops 4000SF building, best parenting advice, and 2 simple rules will lead a happy lifeDr. Tom has incredible story of growing up in Chicago ,having paper routes at 9 years old and growing up in the family of 6. After completing dental school, Tom joined the Navy for 5 years and then spent some time in Seattle making $31,000 a year before landing in Weatherford Texas. He recently expanded to a new building, from 2200 SF 7 ops space to a 4000 SF 12 ops stand alone building. Dr. Novak shares his life wisdom on running a practice, raising kids and building incredible family.
2022-08-2232 min
ZenOne Podcast#38 Santosh Patel on building Complete Specialty Solutions through perseverance and abundance mindset, why specialists burn out, and why AI will be so revolutionary in dentistrySantosh Patel is the President of Complete Specialty Solutions, in-house specialty provider to general dentist office with a complete turn key approach. We cover many topics on starting a business, leadership, and the next revolution in dentistry will come from AI
2022-08-151h 11
ZenOne Podcast#37 Dr. Benjamin Johnson, leadership during COVID times, navigating employees retention, daily routine for peak performance, and how to build a special familyWelcome back to ZenOne podcast. Today I'm visiting one of my favorite offices in Waco Texas, Acre Wood Dental and the team, Dr. Ben Johnson, Allison, Meghan and Dan Johnson. We discuss projects Dr. Johnson completed during COVID, managing during tough times, culture and leadership.
2022-08-0945 min
ZenOne PodcastWhat's new with Zen? Tiger will answer this and few other questionsMany of our friends have been asking "What is going on with Zen?". Well, we have been very busy and now I'm excited to share with you what's new, what's coming in the next few months and what's the format for ZenOne Podcast.
2022-08-0225 minZenOne PodcastDr. Matt Kathan shares his inventionWe invited Dr. Matthew Kathan from Timber Dental, Portland-based small DSO with 5 locations. During COVID, Dr. Matt invented a product and he will share with us what he learned. I’m really excited to discuss how we can help and support dental inventors across the US
2020-09-2452 minZenOne PodcastMary Govoni OSHA/CDC Updates and What are the Options if we Run Out of Gloves/Wipes?By many of your requests we invited Mary Govoni to the live webinar to discuss the new OSHA/CDC guidelines, requirements, and simply what's working and what our teams need to know about infection control.
2020-08-0452 minZenOne PodcastNew Water Treatment Products from ProEdge Dental Water LabOur friends at ProEdge Dental (https://proedgedental.com/) are launching 2 new products and we invited The "Wizard of Water" Mike Rust and Kellie Thimmes to bring light to what these products are, how they can help dental offices. Once again, we will most likely discuss the issues related to water treatment within a dental practice. If you remember from the last webinar, Mike is a great guest and we can talk for hours. Please join us for this energetic, informative and exciting live webinar on Thursday 7/23 at 11am CST.
2020-07-271h 02ZenOne PodcastImportance of Supporting US Based Manufacturers with Jen Guarino, CEO of ISAICDear ZenFamily,With the 4th of July holiday coming up in a few days, we decided to host a webinar on the importance of supporting US based manufacturers. There are a lot of discussions on US made products. Some were surprised with "why we don't make masks anymore" and "Why US made PPE is as expensive as from outside of the US". These and many other questions I would like to address with Jennifer Guarino, CEO of ISAIC (Industrial Sewing and Innovation Center), a nonprofit domestic apparel manufacturing factory and workforce development institute in...
2020-07-0137 minZenOne PodcastTim Twigg on Post COVID Hiring Challenges and PPP Forgiveness UpdateFor many dental offices across the country it's been really challenging to bring the team back, adjust the schedules to the new guidelines and hire new team members. Also new guidelines for the PPP loan forgiveness were just announced. Therefore, we are extremely grateful to have Tim back on the live webinar to cover these and more HR related questions and challenges.
2020-06-251h 01ZenOne PodcastDisinfecting With Cold Fogging? Does it Really Work for Dental?How do we move forward with a "New Norm"? Well part of that is disinfecting the rooms and I am lucky to have a friend, Dr. Tom Larkin who introduced me to an expert in the field of Fogging - Mike Sands
2020-06-041h 04ZenOne Podcast5/22 Live 1 pm: Final Touches Prior to ReopeningOn Friday 5/22 at 1pm CST, we invited Dr. Gina Dorfman, a dentist and fellow CEO of Yapi Dental and Julie Varney, CDA, RDA, COA, FAADOM, CDSO, CDSH, Mentor of Dental Assistants Rock to share their experiences, tips and advice on reopening your practice. Dr. Dorfman's practice reopened on Monday, 5/18 and she will share with us how her office went through the reopening process and what their quarantine experience was like. Julie is in New York and her office has not reopened yet. They've done a lot to train their staff on new updates, performed a systems check and stocked up...
2020-05-221h 22ZenOne PodcastUnderstanding Mask Types and Compliance for Dental PracticesWith the COVID19 pandemic the entire supply chain of dental products has been disrupted. We are constantly paying attention to what else, besides masks, will get affected.
2020-05-151h 12ZenOne PodcastWater Line Treatment Prior to Reopening with Mary Govoni, Mike Rust and Kelly (1 CE Hour)By many of your requests we invited Mary Govoni, Mike Rust (ProEdge Dental Lab) and Kelley (ProEdge Dental Lab)to the live webinar to discuss if your waterlines are ready for ReOpening.
2020-05-061h 44ZenOne PodcastDon't be Moody on Monday with Dr. Justin MoodyWe are bringing back Dr. Justin Moody to talk about an emotional roller coaster we are going through and how to best prepare for getting ready to reopen. We will discuss what steps Dr. Moody and his team took to get through this across all of his businesses. I would like to cover leadership, how to manage change, and communication skills with the team.
2020-05-041h 03ZenOne PodcastDental Assistants Share Their Side HustlesAfter such a wonderful webinar with Julie Varney and Ronda Holman on 4/6, we invited them again to share some thoughts and ideas with us on side hustles for dental assistants! Julie and Ronda will join Iryna, our ZenTeam member to cover lots of cool ideas on the matter! In addition, John from Dental Assistants Worldwide will be joining us to share what his side hustle is all about! We will talk about various side hustles that assistants can discover for themselves. We plan to cover the following:Julie's, Ronda's and John's side hustlesHow to find...
2020-05-011h 04ZenOne PodcastDr. Brett Gilbert on Positive Mindset and Why Change is Crucial for Self DevelopmentWe invited one of my good friends, Dr. Brett Gilbert, an endodontist in Chicago, who has built a following on a simple message of accepting life challenges with a positive mindset. Dr. Brett and I met at the Yoga workshop last December, hosted by The Dental Yogis, and since then we became good friends. I really hope to cover following:Having a positive mindset and being optimistic during the time of uncertainty Why did you start practicing Yoga?Why would you recommend dentists and the team to start Yoga at Home?Steps you need to c...
2020-04-2757 minZenOne PodcastMary Govoni: Guidelines on how we are going to protect our patients, our staff and ourselves. Understanding the purchasing constraints of PPEBy many of your requests we invited Mary Govoni to the live webinar to discuss one thing that ALL offices are worried about - how we are going to protect our patients, our staff and ourselves. In addition, Tiger will go over how to plan to purchase most essential items before reopening the practice. Let's make sure we all come back STRONG and prepared when the big day comes!
2020-04-221h 07ZenOne PodcastThe HR Conversation with Tim TwiggAfter such a wonderful live event with Tim Twigg on 3/31, we invited him again to share some updates and news on what's been happening with the HR aspect of dentistry, as well as to answer questions about unemployment, how to keep your team engaged, working from home, and how to plan to rehire team members once we go back to seeing patients regularly.
2020-04-2055 minZenOne PodcastAn International Reflection on the Coronavirus (France & New Zealand)Many of us have been wondering what the coronavirus situation is like for other countries, especially for dental practices, so we invited Emilie from France and Dr. Nic Anderson from New Zealand to share what's been happening in their home countries. Emilie and Dr. Anderson will join Tiger and they plan to cover the following:What the coronavirus situation is like in each countryAre dental practices open in other countries?Everyone's outlook on COVID-19How is everyone looking at the bright side of the coronavirus?
2020-04-1750 minZenOne PodcastZen Offices Share their Inventory and Ordering ProcessWe invite you to participate and tune into our live event happening on Wednesday 4/15 at 2 pm, where Iryna, our ZenTeam member will be joined by dental assistants from Zen Offices and they will share how their inventory and processes happen! We invited Andrea from Sullivan Dental Partners in Nashville, TN, Brittany from Castle Peak Dental in CO, as well as Shelby, RDH from Southwest Nebraska Dental Center in McCook, NE to share with us how they stay organized when it comes to managing their office's inventory. So if you're just as curious as we are to see how the...
2020-04-1553 minZenOne PodcastVivek Kinra on Collecting 30K in Insurance from Home (CE)Let's open up this week's Live Webinar with a good friend, co-owner/CEO of PPO Profits; co-owner/CEO of Verrific, and Zen Member (VIP Dental Lounge)
2020-04-131h 01ZenOne PodcastMary Beth and Missy Fryer on Preparing Yourself for What Life Throws At YouOn Thursday 4/9 at 2 pm CST we invited two special guests, Mary Beth, founder and CEO of Dental Support Specialists and Missy Fryer, co-owner of Buckeye Dental Solutions, to discuss what it means to prepare yourself for anything life throws at you. Both Mary Beth and Missy have unique stories to share with us! We hope Mary Beth will tell us more about starting Dental Support Specialists with her husband Joe and later co-founding Dental Survival Guides with Missy Fryer (one of our own ZenFamily)
2020-04-091h 05ZenOne PodcastStory from the Trenches: Seeing 7-12 true emergencies every day with Ivana BuenoOn Wednesday, 4/8 at 2 pm CST we invited Ivana Bueno, the director of operations from Dental 360 and Associates in Chicago, IL to share with all of us the current situation in their office. Ivana's office has been seeing 7-12 true emergencies per day, with limited team (or almost no team at this point) and a full schedule, for the emergency only times. Ivana brings many years of experience in the dental field and we can't wait to hear her share the story of what her office is currently going through.
2020-04-0846 minZenOne PodcastDental Assistant Survival Guide During QuarantineWe will cover:How COVID-19 is affecting dental assistants nationwideThe reuse of masks due to shortageI filed for unemployment, what do I do when offices open back up?What to expect when returning to workJulie and Ronda will share their experience and give us excellent tips and advice for staying strong, busy and informed during the times of uncertainty!
2020-04-061h 03ZenOne PodcastDr.Sully Sullivan: Being a Millennial during the time of uncertaintyIs our generation (millennials) ready for this? How to manage stress that it doesn't lead to tragic eventsHow do we keep our perspective if for some this is the first major Is your circle of friends lighting you up or not?
2020-04-0158 minZenOne PodcastTim Twigg: How the 3/27 Stimulus Bill Affects Dental Offices and what Details we Need to KnowHow the current COVID-19 situation affects dental practicesKey Provisions in the stimulus package for offices and team membersWill the package help to keep the team employed?What to know before sending the team home and what our team members need to knowDo and Don't of remote work
2020-03-311h 11ZenOne PodcastWeek 1 Quarantine Recap with Zen AssistantsWe will have dental assistants from different specialty practices share their experiences and feedback on COVID-19.
2020-03-271h 02ZenOne PodcastThriving with Dr. Cristian Pavel (The Dental Yogis)On this live event we will talk about Yoga, Breathing, Meditation, dealing with stress and how overcoming challenges is actually healthy
2020-03-261h 10ZenOne PodcastReality with Dr. Justin Moody, DDS. Things are tough, now what? How to get yourself through this!On Wednesday 3/25 11am Central, Live Webinar, with one and only, Dr. Justin Moody, General dentist, owner of one of the most successful implant training courses Implant Pathway, and the host of "Dentists, Implants, and Worms" podcast.
2020-03-2550 minZenOne PodcastCOVID19 Reality Check with Dr. Gina Dorfman, Dentist, and CEO of Yapi Dental!!!On this Live Webinar I Plan to cover the following:
- Reality of Dr. Gina's Practice
- Emergency Dentistry/ Remote Dentistry
- CEO Hat of Yapi Dental, Survival Plan
2020-03-231h 05ZenOne PodcastMary Govoni: COVID19 Reality and what we can do together (Earn CE)What to do if you are open and seeing emergency patients? What to do if you are completely closed? How to use down time effectively? How to prepare for when you are back and running? What sources to trust?
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