Shows
ADAPT PodcastADAPT Podcast #6 With Rui Negrões Soares(2:10) Rui comes from a traditional workplace environment and explains his process of bringing digital transformation to CGD.(3:55) Our guest goes on to explain how digital transformation is a mindset powered by technology.(6:33) They discuss how digitalization has increased the value of customer service and the relevance of feedback.(9:20) Rui shares the biggest advantages of the digital era for a traditional bank like CGD.(13:10) They discuss the chatbot application developed by Rui - and the efficiency of product delivery.(16:00) Rui now let us know about the drawbacks of a traditional...2021-11-0836 min