Shows
Keys To The Shop : Equipping Coffee Shop Leaders346: Connecting People Through Coffee w/ Celeste Wong of The Girl in the CafeWe take for granted the kinds of interactions and connections we make in the course of our daily professional barista lives. An incredible variety of people with unique and interesting stories and perspectives pass through our doors daily. Coupled with the story of coffee itself, this business is a rich and fascinating one. Those are the motivations that led today's guest, Celeste Wong into the coffee industry and inspired her to start The Girl in the Cafe. Originally from New Zealand, Celeste is has held top positions in leading artisan cafes all over the world for over a...2022-05-1657 minKeys To The Shop : Equipping Coffee Shop Leaders342 : A Conversation w/ 2022 U.S. Barista Champion, Morgan Eckroth!Morgan Eckroth is the new U.S. Barista Champion! Part of the point behind competition is setting the stage for conversation around ideas ranging from social issues to the hands on craft of coffee. In both these areas there are far reaching implications for what the industry latches on to and is inspired to continue developing. On such theme is merging high-end experiences with accessibility in mind. Morgan Eckroth, known for her social media platform Morgan Drinks Coffee, has plenty of experience with connecting with an audience and in her presentation for USBC this year, leaned into the idea...2022-04-2646 minKeys To The Shop : Equipping Coffee Shop Leaders6 Things to Focus on in Your Coffee ShopLast Shift Break of 2020! As this year wraps up and we set our sights on the next there are a few things I believe we would greatly benefit from focusing on in order to build resiliency and a thriving business. Today we will be discussing a few of these things and why focusing on them can transform your shop for the better! Related Episodes: Systems as Care Bridging the Values-Action Gap 004: Leadership in the Cafe : 10 Steps to Being a People First Leader 257 : A Conversation w/ M...2020-12-3111 minKeys To The Shop : Equipping Coffee Shop LeadersA Conversation w/ Morgan Eckroth of MorganDrinksCoffeeConnection with our audiences has never been more important. How do we go about truly delivering value and building a strong community that resonates with or message all while staying true to our core "why" ? Well, today we are going to be talking with and learning from someone who has cultivated all of those things and has created the largest online coffee following in the world as a result. Today we get to have a conversation with Morgan Eckroth of MorganDrinksCoffee! Morgan is a barista and content creator, having worked in the specialty coffee industry for 3.5 years. W...2020-12-211h 00