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Growth In Dentistry: A Dental Intelligence Podcast
119. Maximizing Practice Growth Through Technology with Tim Kelley of TNT Dental
Are you utilizing technology well to create practice growth and efficiency? Listen in to hear Steve chat with Tim Kelley of TNT Dental as they discuss how to do just that! TNT Dental has evolved from a website company to a comprehensive practice growth company over 24+ years in the industry. They know marketing and are sharing their insight on the Growth in Dentistry podcast!On this episode we discuss how:Many private practices struggle to fully utilize available technology due to staffing challenges and implementation hurdlesPractice growth requires focus beyond new patients and what some of...
2024-12-09
28 min
Growth In Dentistry: A Dental Intelligence Podcast
118. Preparing Against Embezzlement with Marissa Nicholson and Chris Hammelev of the Dental Practice Management Agency
Marissa Nicholson and Chris Hammelev from the Dental Practice Management Agency are back with Steve Jensen on the Growth in Dentistry podcast to talk about their work to help practices protect against embezzlement. Listen in to hear:How many practices experience embezzlement and what can be done to protect your practiceAbout the method of embezzlement they call “Robin Hood embezzlement” and how this is seen in many practices without owner/doctor consentWhat risk factors to be aware of and safeguard againstThe importance of business owners understanding their practice's financial operations…and so much more!Conn...
2024-11-25
26 min
Growth In Dentistry: A Dental Intelligence Podcast
117. Revenue Cycle Management Tips with Colleen Huff
We are happy to welcome Colleen Huff to the Growth in Dentistry podcast! Colleen is a Revenue Cycle Management expert with 30 years of dental industry experience. Listen in to hear Colleen and Steve discuss:Revenue Cycle Management challenges in dentistry, particularly after the Change Healthcare breach and how AR days are up since the breachImportance of understanding clearinghouse operations and insurance claim processesTips for managing claims and time management strategies…and so much more!Check out Colleen’s book, *A Mouthful of Insurance*, out now: https://www.amazon.com/Mouthful-Insurance-Proper-training-tomorrow/dp/B0D8WLNZ...
2024-11-11
30 min
Growth In Dentistry: A Dental Intelligence Podcast
116. Fee Negotiation and Credentialing with Angie Holland
Angela Holland is back on the Growth in Dentistry podcast! You do not want to miss out on this episode as Angela and Steve discuss insurance fee negotiation and credentialing. Angela is an insurance expert and entrepreneur who sold her third-party claims company to a NASDAQ-listed firm last year.Listen in to hear how you can work through insurance fee negotiation and optimization for your dental practice.We walk through:• How PPO practices can be profitable with proper fee negotiation• How evaluating UCR, current fee schedules, and third-party agreements can lead to f...
2024-10-28
28 min
Growth In Dentistry: A Dental Intelligence Podcast
115. Building a Practice that Lasts with Dr. Gerilyn Alfe of Get Ahead Coaching and Consulting
We are thrilled to have Dr. Gerilyn Alfe join us on the Growth in Dentistry podcast! Dr. Alfe graduated from Tufts Dental in 1993 and has worked her way up from an associate to establishing her own fee-for-service start-up practice in Chicago. Today, Dr. Alfe owns Get Ahead Coaching & Consulting, where she is able to teach practices the things that have made her successful in dentistry.Listen to this episode to hear about:The importance of business expertise, communication skills, and team leadership in running a successful dental practiceDr. Alfe's approach to building a fee-for-service, insurance-independent practice...
2024-10-14
37 min
Growth In Dentistry: A Dental Intelligence Podcast
114. Increasing Profitability to Create Your Best Days with Mike Dinsio and Paula Quinn of Next Level Consultants
On this episode of the Growth in Dentistry podcast, we welcome Mike Dinsio and Paula Quinn from Next Level Consultants discuss strategies to improve dental practice profitability. With Paula’s 30+ years in dentistry and Mike’s business background helping 500 doctors start, buy, and grow their practices for almost a decade, you will not want to miss this episode!Listen in as we discuss:Optimizing weekly schedules, increasing patient frequency, and implementing same-day treatmentsThe importance of auditing schedules, conducting effective morning huddles, and setting clear financial goalsCondensing work days to improve efficiency and reduce overhead costsThe need for...
2024-09-30
32 min
Growth In Dentistry: A Dental Intelligence Podcast
113. Scalable Growth with Eric Pastan from Skytale Group
On this episode of the Growth in Dentistry podcast, we have Eric Pastan of Skytale Group. Eric brings valuable insights from his experience growing Doctor Dental to 45 locations before selling in 2019. He now applies this expertise at Skytale Group, helping dental practices optimize their operations and growth strategies.Listen in to hear:The importance of data-driven decision-making in dental practice managementThe need for robust systems and KPIs as practices scaleFocusing on profitability rather than just revenue growthThe value of proper budgeting and financial planning in dental practicesStrategies for evaluating potential practice acquisitions…and so much mo...
2024-09-16
28 min
Growth In Dentistry: A Dental Intelligence Podcast
112. Dental Practice Marketing with Chelsea and Alex of Gargle Marketing
We are pleased to welcome Chelsea and Alex of Gargle Marketing to the Growth in Dentistry podcast. Gargle currently works with 400 dental practices nationwide, and Alex and Chelsea have some amazing insight to share with our audience!Listen in for some tips to keep your practice growing:Adapting to industry changes - How to keep up with this ever-changing industryBuilding strong relationships with your patients and your teamYour marketing strategy matters - Why this is especially important when implementing a fee-for-service modelRetaining existing patients while attracting new onesLeveraging expert support…and so much more!...
2024-09-03
28 min
Growth In Dentistry: A Dental Intelligence Podcast
111. Ideal Patient Persona with Matt Brown of Energize Group
Welcome to another episode of the Growth in Dentistry podcast! Today, we chat with Matt Brown of Energize Group and one of our Intellicon speakers for 2024. Today, Matt and Steve talk in depth about the “ideal patient” and if that model actually works for dentists looking to grow their practice.Listen in as we discuss: The importance of dentists focusing on improving their chairside manner and personal growth rather than seeking ideal patientsThe Ideal Dentist vs. Ideal Patient - which should you be striving for?Consistency in case acceptanceClinical Bravery and Sales Ability of dent...
2024-08-08
35 min
Growth In Dentistry: A Dental Intelligence Podcast
110. Dental Coding with Kyle Summerford
Today, we are joined on the Growth in Dentistry podcast by Kyle Summerford, Founder of the Dental Office Managers Community on Facebook & Dental Manager Connect. As a dental office manager, Kyle started the community 8 years ago to help himself and others level up in their profession, and the community has now grown to over 15,000 members. During this time, Kyle has become an expert in dental coding and case acceptance, two things we will be covering today!Stick around to hear about:Common coding challenges and the importance of continuous education in dental coding to avoid errors...
2024-07-19
33 min
Growth In Dentistry: A Dental Intelligence Podcast
109. The Importance of Patient Experience with Dr. Matt Allen of DifferentKind
Welcome back to the Growth in Dentistry podcast! Today we dive into a conversation with Dr. Matt Allen. Matt, dentist and CEO of DifferentKind, talks with Steve Jensen about how growth in the practice comes from patient experience. Listen in to hear:How the patient experience can be improved through better understanding the data and metricsHow practices can predict patient behaviors, needs, and responses, allowing them to plan and implement strategies effectivelyHow sustainable growth is achieved when practices focus on creating long-term relationships with their patients, rather than just treating them as one-off customers…and so...
2024-06-07
44 min
Growth In Dentistry: A Dental Intelligence Podcast
108. Stop Apologizing for What You Want with Your Practice with Dr. Anissa Holmes
Dr. Anissa Holmes is back on the podcast today! She is a dentist and consultant, CEO of Delivering WOW Education, and Co-Founder of Dentalflix and Digital Floss. We are excited to share our conversation with her as she shares her insights on strategic planning and accountability as key elements in dental practice growth. Tune in to this week’s episode to hear:Anissa’s approach to growth by focusing on different areas of the practice on a quarterly basisAbout the significance of leveraging data to identify profitable procedures, set clear goals, and monitor progressHow your strategy to g...
2024-05-09
34 min
Growth In Dentistry: A Dental Intelligence Podcast
107. Reducing AR Days with Tabitha Lugo of TCL Consulting Inc.
Accounts Receivable Days continue to grow for many dental practices, but we all want to help you solve that problem. Today, we welcome Tabitha Lugo of TCL Consulting Inc. to the Growth in Dentistry podcast to discuss what she does best: Lowering AR Days!Listen in as we discuss:The challenges in dental insurance claims and accounts receivable, including claims rejection, lack of patient communication, and the need for follow-upsThe solutions for the above, including outsourcing billing, utilizing different payment features/options for patients, and moreThe benefit of being upfront about treatment costs and regular check-ins...
2024-04-08
30 min
Growth In Dentistry: A Dental Intelligence Podcast
106. The Importance of Analytics with Craig McVey from CTM Dental Consulting
Today, we welcome Craig McVey to the Growth in Dentistry podcast to discuss how analytics can change how you look at growth in your practice. Craig has spent 17 years as a dental consultant and is the COO of a dental group in California. Listen in as we talk about: The importance of knowing the results of what you're doing and how analytics can help with thatWhat metrics contribute to case acceptance vs. what actually gets completed and what can we do to actually achieve successHow the whole team can use the analytics data and having the...
2024-03-25
30 min
Growth In Dentistry: A Dental Intelligence Podcast
105. Market Updates and Practice Valuations with Jon Harris from Fortune Management
Welcome back to the Growth in Dentistry Podcast! In this episode we chat with Jon Harris of Fortune Management about the complexities of dental practice valuation and acquisition. Listen in as we discuss:The importance of buying the right practice (focusing on its growth potential rather than location)What to look for when purchasing a practiceDiffering clinical philosophies in dental practicesThe importance of personal growth in achieving industry growth…and more!If anyone wishes to connect with Jon Harris, you can reach out via phone (423-579-3775) or email (jonharris@fortunemgmt.com). ...
2024-03-12
41 min
Growth In Dentistry: A Dental Intelligence Podcast
104. Working Smarter, Not Harder with Evan Lazarus of Simple Impact Media
From Wall Street to Simple Impact Media, Evan Lazarus has had quite the journey to get him to where he is today in dentistry. Driven by the data, Evan stumbled into the world of dentistry and hasn't looked back since! Listen in to hear us talk about:How case acceptance is impacted by the patient financing options you offer as a practiceWho it is that treatment planning and communicating financial options comes fromAnnual Patient Value – How to make the patients you have more valuable to your practiceRetention – How growth can come from the patients you already have...
2024-01-26
32 min
Growth In Dentistry: A Dental Intelligence Podcast
103. Hygiene Success with Miranda Beeson of Act Dental
Today, we are talking with Miranda Beeson, a hygienist for over 20 years who worked and ran the front office team at a dental practice, worked in consulting, and now works for the team at ACT Dental. We discuss all things hygiene and perio as we start off the new year. Tune in to hear:How providers can actually provide the best care through treatment diagnosisHow we can see the data as more than just dollars (while that is important)The importance of the co-discovery process in treatment planningHow looking at data will help your team grow...
2024-01-12
30 min
Growth In Dentistry: A Dental Intelligence Podcast
102. Goal Setting for Success with Melinda Heryford of Practice Management Consulting
We are starting 2024 with a timely episode with Melinda Heryford of Practice Management Consulting. We are focusing on the things that Melinda and her team focus on to give dental teams the best results: What are the things team members can be doing that yield the best results by doing the least amount of work, giving the best result? Listen in as we discuss:The Pareto Principle (”roughly 80% of consequences come from 20% of causes”)How to go beyond just goal setting by creating systems that actually workWhat your WIG (Wildly Important Goal) is and how team memb...
2023-12-29
31 min
Growth In Dentistry: A Dental Intelligence Podcast
101. What are the Most Important Metrics to Track with Kirk Behrendt of ACT Dental
Today we are excited to welcome Kirk Behrendt of ACT Dental back to the podcast. We asked Kirk, “What are the most valuable metrics to track?” And his answer does not disappoint! Listen in to this week’s episode to hear:How Kirk thinks dentists are giving away their time for nothingHow to decrease days worked while keeping profits highHow to use the unscheduled patient metric to be selective with whom you are providing care to and filling your schedule withThe importance of re-appointment metrics and how to encourage accountability of your team through reportingHow important Annual...
2023-12-18
29 min
Growth In Dentistry: A Dental Intelligence Podcast
100. How to Align with Your Vision and Values to Create Growth with Geri Gottlieb of GG Practice Coaching & Development
Today we chat with Geri Gottlieb of GG Practice Coaching and Development, who has been in the dental industry for over 30 years creating systems and adding value to the practices she has worked alongside. Geri's work with her practices has shown excellent metrics in business and clinical outcomes in both Annual Patient Value and Pre-appointment numbers, which is why we sat down to see what she is doing with practices to help them in these areas of growth!Listen in to our conversation with Geri to hear:About the type of dentists Geri is working with...
2023-10-27
26 min
Growth In Dentistry: A Dental Intelligence Podcast
99. The Power of Understanding Your Metrics with Kerry Straine of Straine Dental Management
Today you are in for a treat as we sit down with Kerry Straine of Straine Dental Management. Starting in accounting and accidentally falling into the world of dentistry over 30 years ago, Kerry and his team have created a strong "why" that they have built on to create a fruitful business for themselves as well as the clients they serve. Tune in to today's episode to hear:More of Kerry's heart behind the "why" of Straine and working to help dentists become fulfilled and financially stable practitionersHow a practice's team as a whole impacts the goals...
2023-09-08
34 min
Growth In Dentistry: A Dental Intelligence Podcast
98. The World of AI and Data Driven Dentistry with Wardah Inam, CEO of Overjet
Today we are joined on the podcast by Wardah Inam, CEO of Overjet. If you haven’t yet heard of Overjet, they are an AI dental software company that analyzes millions of dental X-rays to understand if there are potential pathologies and issues we can highlight in the mouth so doctors have the opportunity to make sure diagnostics are as thorough as possible. Listen in today to hear:How Wardah got into the dental world from working with machine learning and healthcare at MIT and how her own dentistry got her interested in learning more about th...
2023-08-25
23 min
Growth In Dentistry: A Dental Intelligence Podcast
97. Filling Your Schedule with Kelly Schwartz of Schwartz Consulting Group
We are excited to bring you today’s episode with Kelly Schwartz of Schwartz Consulting Group. Kelly has been in the game for over 30 years and has worked with over 800 dental groups and practices, doing boots-on-the-ground work with these practices. Listen in to this episode to hear:Kelly’s approach on reappointment and unscheduled treatment to make more money and reduce no-showsHow he uses Dental Intelligence to figure out who needs to be contacted to book appointments and refill the scheduleUsing intraoral photos to get patients to buy into treatmentHow to get patients who need healthcare to s...
2023-08-11
32 min
Growth In Dentistry: A Dental Intelligence Podcast
96: Measuring and Tracking Growth with Dr. Jared Hill and Ryan Passey of Elevation Association
You’re in for a treat today as we talk to Dr. Jared Hill and Ryan Passey of Elevation Association. This episode offers valuable insights into achieving business success, personal growth, and making a positive impact in the world.In this insightful podcast episode, we delve into:The intricacies of achieving the perfect balance between conservative and advanced dentistryThe importance of slowing down to ensure compliance and case acceptanceHow tracking key metrics can help diagnose issues and problems affecting business successTips on how to improve treatment acceptance and periodontal acceptance…and so much more!Fr...
2023-07-28
37 min
Growth In Dentistry: A Dental Intelligence Podcast
95: Level Up Your Annual Patient Value with Victoria Peterson of Productive Dentist Academy
This week we have Victoria Peterson, Co-founder and CEO of Productive Dentist Academy. PDA was one of the first partners of Dental Intelligence, who helped us with figuring out what metrics are most important for dental practices to measure.This episode is the first of many, where we will be talking to consulting firms that are consistently proficient in any/many specific metrics.In today’s episode, we will be talking to Victoria about:How Productive Dentist Academy beganAnnual Patient Value and why PDA’s numbers are almost double the industry averageThe mindset of “one-to...
2023-07-14
29 min
Growth In Dentistry: A Dental Intelligence Podcast
94: Creating Stability Through Systems of Growth with Daniel Richards of CFO Dental Partners
Today we are joined by Daniel Richards of CFO Dental Partners on the Growth in Dentistry podcast. Check out this week’s episode to hear some valuable insights and tools for you to manage your practice’s finances effectively. Listen in to hear about:The importance of understanding cash flow, time flow, and the difference between productive and unproductive debtCreating predictable systems to add stability to your practiceThe concept of burn rate to understand how much money is being burned through in a month... and so much more!Visit the CFO Dental Partners webs...
2023-06-30
28 min
Growth In Dentistry: A Dental Intelligence Podcast
93: Accelerate Practice Transformation with Ella Mullokandova, Cofounder of Converge Dental
Welcome back to the Growth in Dentistry podcast! Today we have the privilege to talk to Ella of Converge Dental, a dental consulting firm. Listen in to hear us talk about:The maturity model for businesses and how it relates to dentistry and how to grow as a company/practiceThe process Converge Dental uses to grow their practicesThe 5 areas of a patient lifecycle and why customer experience is importantHow each person in the office has a role in the growth of a practiceBest practices for the different roles in the practice…and so much more!...
2023-06-23
32 min
Growth In Dentistry: A Dental Intelligence Podcast
92: Hospitality and Leadership in the Dental Practice with Marissa Nicholson and Chris Hammelev of Dental Practice Management Agency
We are back today with a brand new episode of the Growth in Dentistry podcast with Marissa Nicholson and Chris Hammelev of Dental Practice Management Agency!Listen in to hear Marissa and Chris's methodology around hospitality and leadership in the dental practice.We cover:Being in relationships with our team members and patients instead of needing to be "right"Leading well in order to be proactive instead of reactive through goal settingAccountability and confrontation and how business leaders should be doing this wellTools and how to best communicate with your team based on what...
2023-06-09
37 min
Growth In Dentistry: A Dental Intelligence Podcast
91. Vault Replay: Getting Patients to Say Yes: Setting Expectations with Leonard Tau, DMD
Don't miss out on this vault episode with Dr. Len Tau. As you may know, he's well known for helping dentists everywhere make more money, improve their online reviews, increase case acceptance, and overall be better than they were the day before. Listen in as Dr. Tau shares with us his unique approach to having an impressive patient experience and how to master the art of case acceptance.We cover:Proactively engaging with patients to skyrocket case acceptanceRecognizing faults and taking constructive criticism Time blocking your schedule for success How to go above and beyond and...
2023-04-21
28 min
Growth In Dentistry: A Dental Intelligence Podcast
90. Working With (or Without) Insurance with Eric Vickery of All-Star Dental Academy & Vickery Dental Consulting
Join Steve today as he speaks with Eric Vickery of Vickery Dental Consulting and All-Star Dental Academy. We chat about insurance, FFS, and the pros and cons of being in-network or out-of-network. Listen in to hear:Why practices choose to work with insurance and the PPO and HMO relationshipsAbout the fears of going out-of-networkPros and cons of being in-network The results of evaluating these relationshipsThe sweet spot to be before going out-of-network… and so much more!Learn more about the kind of coaching work Eric and the team at All-Star Dental Academy can he...
2023-04-14
35 min
Growth In Dentistry: A Dental Intelligence Podcast
89. The Future of Perio Charting with Rushi Ganmukhi & Tina Long of Bola AI
We are pleased to be joined today by Bola AI CEO Rushi Ganmukhi and Clinical Operations and RDH Tina Long. Bola AI allows hygienists and dentists to save time with voice perio charting and clinical note-taking through the power of AI, with much more to come in the next few months!Listen in to hear:How AI is shaping dentistryStatistics about how to do more with less time, boosting revenue and increasing efficiencyExamples of how this software is positively impacting practicesThe onboarding and adoption process for Bola AI...and so much more!Learn...
2023-04-07
26 min
Growth In Dentistry: A Dental Intelligence Podcast
88. KPIs and Metrics – Mary Hughes and Stephanie Palmer of Dental Education Partners (Part 2)
Join us today for part 2 of our conversation with Mary Hughes and Stephanie Palmer of Dental Education Partners. We will be jumping into a conversation on metrics and how you can learn from them for your practice.Hear us chat about:KPIs (Key Performance Indicators, or as they say, Keeping People Inspired)The importance of communicating well with patients for better treatment acceptanceThe metrics of diagnosing and treating perioHow metrics and analytics don't have to be scary or all about moneyGrowth in a practice by keeping hygiene reappointment high...and much more!Again...
2023-03-24
24 min
Growth In Dentistry: A Dental Intelligence Podcast
87. Training & Hygiene – Mary Hughes and Stephanie Palmer of Dental Education Partners (Part 1)
Today we start our two-part conversation with Mary Hughes and Stephanie Palmer of Dental Education Partners.Listen in to hear:About the misconception of hygiene being a loss leaderWhy understanding the business aspect of dentistry is importantWhy customization of training for offices should be customized…and so much more!Also, be sure to stay tuned for part two of our conversation next week.Connect with Dental Education Partners through the contact form on their website (dentaleducationpartners.com) or via email at steph@dentaleducationpartners.com or mary@dentaleducationpartners.com. See a...
2023-03-17
34 min
Growth In Dentistry: A Dental Intelligence Podcast
86. Generating Top Notch Referrals with Brandon Barnum of Champion Dentists
Today on the podcast we chat with Brandon Barnum of Champion Dentists. Hear how he went from generating referrals in the mortgage business to going the same in the dental industry with his own consulting business.We chat about:How they use Dental Intelligence to help their clients understand the numbers and their KPIs and how their consulting model helps bring in more revenue for clientsBrandon’s new book, Raving Referrals for Dentists, which came out February 22, 2023Various strategies practices can use to generate more referrals, including automating referral requests, identifying referral champions among patients, and un...
2023-02-24
33 min
Growth In Dentistry: A Dental Intelligence Podcast
85. Voices of Dentistry: Doug Baker with Dental Sleep & Implants
Today on the show, we have Doug Baker from Dedicated Sleep and Implants from our time at Voices of Dentistry last month. Dedicated Sleep and Implants is a specialty medical group that helps dentists provide sleep apnea treatment to their patients.Tune in to hear Doug and Katie chat about:The importance of sleep medicine and why we should care about it in dentistryHow Dedicated Sleep and Implants uses its relationships with insurance companies to keep patients in-house and provide coverage from start to finish in a dental practiceTheir recent expansion to offer dental implants, allowing...
2023-02-17
23 min
Growth In Dentistry: A Dental Intelligence Podcast
84. Voices of Dentistry: Byron Taporco with Glidewell
This month we are bringing you an episode we recorded live at Voices of Dentistry. Today we chat with Byron Taporco of Glidewell, an industry-leading provider of high-quality dental lab products & services nationwide.Stick around to hear Katie and Byron chat about:What sets Glidewell apart as an in-house milling optionHow an option like Glidewell can help fill in gaps from staffing shortagesThe importance of same-day treatment opportunities... and so much more!Have questions for Byron? Contact him at byron.tapocro@glidewell.io. See a demo of DI and get a $50...
2023-02-03
16 min
Growth In Dentistry: A Dental Intelligence Podcast
83. Systems That Work for the New Year with Michelle Affanato from Affinity Management Consulting
Michelle Affanato worked her way up at a dental practice, starting at age 15, then out of the office into consulting work. She has been interested in start-ups since starting consulting work, but since starting Affinity Management has started working with practices of all ages. She now focuses on onboarding new employees and helping doctors revamp their systems.With the never-ending process of hiring in the US since 2020, we talk to Michelle about her advice on hiring and how automating as much as you can in your practice frees up time for your employees to do the other...
2023-01-27
21 min
Growth In Dentistry: A Dental Intelligence Podcast
82. Systems That Work for the New Year with Richard May from Mango Voice
Today we welcome Richard May of Mango Voice to the podcast. Hear him talk about how your technology (or lack thereof) could be hurting your practice and how an upgrade could be just what you need to gain and keep new patients. Are you afraid to try something new? It could be saving you time, money, and energy you could be investing elsewhere in your practice. Tune in to this week’s episode to hear:How to get over the fear of trying something newThe importance of switching from a landline to VoIPHow to make the mo...
2023-01-20
23 min
Growth In Dentistry: A Dental Intelligence Podcast
81. Systems That Work for the New Year Dr. Richard Madow
From starting as a dentist to the world of writing, blogging, coaching, and consulting, Dr. Richard Madow has done it all over the last 30 years of his professional career. You do not want to miss out on this engaging conversation as you hear how his dental career has come to life and the life that he helps others live through systems he has created to help practices prosper.Tune in to hear how:Rich and his brother, Dave, grew from their own financial undertakings to help dental practices and non-dentists alike with their collection formsTo efficiently...
2023-01-13
50 min
Growth In Dentistry: A Dental Intelligence Podcast
80. Systems That Work for the New Year with Shelley Renee Consulting
Shelley from Shelley Renee Consulting brings her expertise in helping countless practices over the years create seamless processes and become a well-oiled machine set up for growth. We discuss:Ways to reduce the stress load on your team and why it's vital to do soQuestioning old processes and systems to have a more efficient new yearFixing broken systems with a simple change of perspectiveProven tools to streamline your practice's processesTo work with Shelley, visit shelleyrenee.com.See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
2023-01-06
25 min
Growth In Dentistry: A Dental Intelligence Podcast
78. End of Year Case Acceptance with Sherrine Washington
Sherrine Washington from Real Talk Selling returns to the show today for a special episode on how to go into 2023 with the right systems and tools to maintain a high case acceptance and sell with confidence. Sherrine brings her expertise from training treatment coordinators and dentists everywhere to close sales feeling empowered, while leaving patients feeling the same.We discuss:The power of speaking your truth and communicating effectively to patientsCreating and driving value when retaining patients and presenting treatmentsThe importance of having the entire team full heartedly believe in both the practice and doctorDedicating more...
2022-12-23
27 min
Growth In Dentistry: A Dental Intelligence Podcast
77. End of Year Review with Paul Edwards, CEO of CEDR HR Solutions
Paul Edwards, Co-founder and CEO of CEDR HR Solutions is on the podcast today to speak on hiring tips, mindset shifts, growing the appreciation you have for your practice and the people in it, and ways to be proactive to increase the harmony in your practice. CEDR equips office managers and owners with the tools to solve HR challenges that may arise with their team, and empowers them to lead a great office culture. We discuss:Perspective shifts when it comes to hiring and taking pride in your office culture The benefits of being in an "...
2022-12-16
28 min
Growth In Dentistry: A Dental Intelligence Podcast
76. Have the Best Last Quarter Ever with Kay Huff
Kay Huff joins us for today’s podcast to bring us loads of valuable advice, all in under a half hour, to help you end 2022 on a high note.We discuss:Being proactive with follow-ups and getting clear on what's needed to maintain your schedule and keep case acceptance highThe benefits of planning an off-site or attending a conference with your teamLooking beyond the primary KPIs to evolve your practice's growthGetting the whole team involved and sharing ownership of DIYou can reach out to Kay and get a free practice snapshot by emailing khuff@be...
2022-12-09
27 min
Growth in Dentistry: A Dental Intelligence Podcast
76. Have the Best Last Quarter Ever with Kay Huff
Kay Huff joins us for today’s podcast to bring us loads of valuable advice, all in under a half hour, to help you end 2022 on a high note.We discuss:Being proactive with follow-ups and getting clear on what's needed to maintain your schedule and keep case acceptance highThe benefits of planning an off-site or attending a conference with your teamLooking beyond the primary KPIs to evolve your practice's growthGetting the whole team involved and sharing ownership of DIYou can reach out to Kay and get a free practice snapshot by emailing khuff@be...
2022-12-09
27 min
Growth In Dentistry: A Dental Intelligence Podcast
75. DSO: What is new in software for the DSO with Elliott Walker from Dental Intelligence
Our very own Elliott Walker, Principle Product Manager at Dental Intelligence, brings his extensive knowledge and expertise in the DSO space on the podcast today to share some insight into what's new in software that group practices should especially pay attention to.We discuss:How Dental Intelligence is addressing the unique, growing needs of a DSOUsing DI as one cohesive system to get patients back in chairs and get you paidWhat's new in Payments that'll streamline your collections processA glimpse into the upcoming AR dashboard for DSOsWin tickets to Voices of Dentistry when you...
2022-12-02
27 min
Growth In Dentistry: A Dental Intelligence Podcast
74. Increased Case Acceptance over the Holidays: Dr. Katz
It's always an honor to sit down with Dr. Steve Katz. Today, he gives us the complete picture of what it takes to increase case acceptance in a truly authentic and meaningful way that will leave you feeling motivated and empowered. Listen as we chat about: Most commonly missed opportunities when presenting large casesReleasing approval addiction and communicating with patients precisely and efficientlyThe importance of focusing on team development, empowerment, and taking adequate time to prepareGoing beyond treatment and providing a higher level of care for patientsReach out to Dr. Katz at drkatz@smilepotential...
2022-11-25
29 min
Growth In Dentistry: A Dental Intelligence Podcast
73. Have the Best Last Quarter with Kirk Behrendt from ACT Dental
Kirk Behrendt from ACT Dental brings his expertise, passion, and deep enthusiasm for helping dentists live a more fulfilling life on the show today, and we couldn't be any more grateful. Kirk coaches dentists and practice owners everywhere on how to get clear on their values, increase efficiency in their practice, and spend less time in the office to foster a more balanced life. We discuss:The vital role of the visionary (aka you) in the practice, and how to ensure the whole team is on board with your missionPerspective shifts to make case acceptance and...
2022-11-18
36 min
Growth In Dentistry: A Dental Intelligence Podcast
72. Get Paid: Consumer Financing with Bennett Winton from Wisetack
Today, we revisit a previous episode that's just as valuable now as it was then. In this vault episode, Bennett Winton from Wisetack discusses in-house financing, third-party financing, and simplifying patient payments in your practice.We discuss:The financing innovations that optimize the patient experienceThe benefits of offering financing options for both you and your patientsThe truth about third-party financingHow Wisetack gives more power back to the patient while reducing risk and stress on youHow financing options can bring high case acceptanceLearn more about Wisetack at: wisetack.com. Reach out to Bennett...
2022-11-14
31 min
Growth In Dentistry: A Dental Intelligence Podcast
71. Big Cases Over the Holidays: Brad James with Kleer
Brad James from Kleer joins us today to share all about having membership plans in your practice and some great tips to help lock down high cases even during the holiday season. We discuss:The benefits of membership plans and how it helps the front officeDeciding whether membership plans are suitable for your practice How to present the option of a membership plan and communicate the value it bringsWhat makes Kleer different than othersTo learn more about Kleer, visit kleer.com. To reach out to Brad at brad@kleer.com....
2022-11-04
27 min
Growth In Dentistry: A Dental Intelligence Podcast
69. Scheduling Best Practices with Dr. Bruce Baird from Productive Dentist Academy
Dr. Bruce Baird from Productive Dentist Academy joins us on this week's podcast to dive deep into the best practices for scheduling! Dr. Baird offers accessible advice that can be implemented as soon as today, and he shares with us some of his most effective tips that have helped practices triple their productivity. He's a wealth of knowledge we're lucky to learn from.We discuss:Best scheduling practices and why to consider implementing daily rundownsTwo simple things that will help up your productivity tremendouslyThe importance of ensuring the entire...
2022-10-28
32 min
Growth In Dentistry: A Dental Intelligence Podcast
68. How-To Fill Chairs by Identifying the Perfect Patient, and Getting them Scheduled with Kelly Schwartz
When it comes to filling your schedule and keeping it full, Kelly Schwartz brings a wealth of knowledge to help your practice thrive. Tune in as we learn his most effective tools for getting patients scheduled and how your current scheduling process might be causing your practice to miss out on higher production.To reach out and work with Kelly, visit https://www.kellyschwartz.com/. See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
2022-10-21
41 min
Growth In Dentistry: A Dental Intelligence Podcast
67. Scheduling Best Practices with AADOM VP Lorie Streeter
We had the honor of having Lorie Streeter, VP of AADOM, on the show today to highlight all the good AADOM continuously provides for the industry and to share some best practices for scheduling for your practice! We discuss:How AADOM empowers office managers and thus helps each role in dentistry thriveBest practices to keep a fuller, more efficient scheduleTaking advantage of add-ons and how being proactive can improve your bottom lineFor more information about AADOM, including resources and events, visit dentalmanagers.com.Get a $50 gift card when you see a demo...
2022-10-14
29 min
Growth In Dentistry: A Dental Intelligence Podcast
66. Scheduling Best Practices with Tyler Brown
This month, we're talking all things scheduling and the best ways to improve your processes. To kick us off on a high note, our very own Product Launch Manager, Tyler Brown, joins us to share his expertise on what to look for when choosing an online scheduling software that's best for your practice, how to fill the gaps in your patient experience with processes that make sense, and how automation can massively improve your current systems.We chat about:How you can customize automation to make your life easierThe difference online scheduling can have when catering...
2022-10-07
32 min
Growth In Dentistry: A Dental Intelligence Podcast
65. Security in the Dental Practice: IT Security with Bryan Currier from Advantage Technologies
Bryan Currier from Advantage Technologies is on the show today to inform us about IT threats and how they can affect your practice. Although the risks can be frightening, Bryan shares with us many simple, practical systems and minor tweaks you can make in your practice starting today to protect yourself and ultimately remain safe. We discuss:Types of data threats that can impact your practiceActionable, practical ways to reduce your risk of those IT threats instantlyImplementing backup and recovery systems for proactive protection The importance of segmenting different accounts and activities on different wifi connections
2022-09-30
30 min
Growth In Dentistry: A Dental Intelligence Podcast
64. Security in the Dental Practice: Data Breaches with Amy Wood from Copper Penny Consulting
Amy Wood is on the podcast this week to break down security and data breaches, what to look out for, and how to protect your dental practice against them. Amy, CEO of Copper Penny Consulting, was a victim of identity theft herself and has since put forth her voice to help protect others from security issues, specifically in the dental space. We cover:The biggest threats to be aware of that have the power to compromise your whole practice Steps you can begin to take to protect yourself betterThe importance of creating an incident response planImplementing...
2022-09-23
26 min
Growth In Dentistry: A Dental Intelligence Podcast
63. Security in the Dental Practice: Preventing Embezzlement with David Harris
Protecting yourself against embezzlement is an unfortunate necessity for dentists to keep top of mind. Thankfully, David Harris has built and shaped his career around minimizing the risk for dentists so they can remain guarded against this crime. Listen in as David shares:Common characteristics of thieves and different signs to be aware ofWhy is dentistry more susceptible to embezzlementAction items you can implement today to protect yourself and your practiceThe importance of employing the right people, including small things to keep in mindMiscellaneous adjustments and why they must be heavily managed and documentedTo...
2022-09-16
36 min
Growth In Dentistry: A Dental Intelligence Podcast
62. Making the Most of Downtime with Inventive Dental Solutions & Virtual DDS Support
Coach Steve from Inventive Dental Solutions & Amir and Ardi from Virtual DDS Support all join us today on this episode of Growth in Dentistry to share their unique approach and expertise in leading practices to success through practical marketing strategies that perform. We discuss:Targeting patients for reactivation in unique and effective waysThe importance of using authority in your marketing outreach and how it can lead to a boost in ROIWhy retention should always come first, and where to focus your marketing when trying to bring in more patientsTo reach out to Coach Steve...
2022-09-09
37 min
Growth In Dentistry: A Dental Intelligence Podcast
61. Making the Most of Downtime: Matt Mulcock with Dentist Advisors
Matt Mulcock, Senior Advisor and Director of Financial Services from Dentist Advisors, kicks off our next big conversation on the podcast about making the most of downtime in your practice. Today, Matt brings his financial wisdom and expertise to the show to share his perspective on a potential recession, and his best secrets to optimizing your processes. Here's what we discuss:Re-evaluating goals and the importance of facing the important questionsZooming out on the big picture of each of your current processesEssential advice and ideas to keep in mind when preparing for a potential recessionStaying positive...
2022-09-02
27 min
Growth In Dentistry: A Dental Intelligence Podcast
60. Preparing for the September Slump: Heidi Mount
Coach Heidi Mount joins us on this week's episode to continue the conversation on preparing for the September Slump. She has helped countless practices grow and coaches them on maximizing revenue, leveraging opportunities, and remaining efficient in everyday schedules. She shares her simple, effective, no-frills ways to help you stay on task and reach your biggest goals.We discuss:Easy switches you can make today to help reduce cancellations and no-showsThe best things to do when your team has downtimeGetting ahead of potential challenges and how to refocus more energy toward better serving patientsThe value of...
2022-08-26
25 min
Growth In Dentistry: A Dental Intelligence Podcast
59. Preparing for the September Slump: Deneen Dismore with Dismore Consulting
Deneen Dismore from Dismore Consulting is on the show today to talk about preparing for the September Slump, attracting and keeping new patients, and how she helps dentists bridge the gap between marketing and metrics! Deneen integrates intentionality with strategy in these actionable tips to help you navigate both slow and busy times in your practice.We discuss:How kickstarting multi-appointment treatments in the summer can improve patient commitment The impact changing your messaging and proactively setting expectations can have on cancellations and no-showsHow to make the most out of your downtime in SeptemberThe language you...
2022-08-19
30 min
Growth In Dentistry: A Dental Intelligence Podcast
58. Preparing for the September Slump: Dr. Tarun Agarwal with 3D Dentist
Dr. Tarun Agarwal, with 3D Dentist, gives a new perspective on handling the September Slump so many practices face. He zooms out of all the stressors this month typically brings and instead shares his advice on how to be proactive and see September as just another month of the year. This episode is jam-packed with actionable steps you can begin to take as soon as today, so you don’t want to miss this!We highlight:“Sucktember” depends on your diagnosis performance from July and AugustHow to set up effective, long-performing processes early on to secure higher...
2022-08-12
35 min
Growth In Dentistry: A Dental Intelligence Podcast
57. Introduction of CEO Dan Geraty
Dan Geraty, CEO of Dental Intelligence, joins us in the studio today to share his background, passion for Dental Intelligence’s product suite, and helping others grow personally and professionally. We discuss: The importance of always having a pulse on your businessHow Dental Intelligence helps to stay ahead of your data, automates time-consuming tasks, and makes room for more balance in your lifeThe September Slump, the state of the economy, and tools to help get ahead of them bothComplete a Dental Intelligence demo and get a $50 gift card! Visit get.dentalintel.net/podcast.
2022-08-05
18 min
Growth In Dentistry: A Dental Intelligence Podcast
56. Keeping Your Team: Bob Spiel and Bryton Nield from Dentist Partner Pros
The important topic of keeping a quality team around for the long run continues with no other than Bob Spiel and Bryton Nield from Dentist Partner Pros. Bob has been consulting in dentistry for over 15 years, and Bryton for six years. The two help create successful teams and support associateships on their journey to massive success.In today's episode, we highlight:Addressing the statistics associated with dental partnerships and how we can improve upon them Finding clarity and the first step to take to mend a strained or failing dental partnershipThe importance of facing issues head-on...
2022-07-29
33 min
Growth In Dentistry: A Dental Intelligence Podcast
55. Keeping Your Team: Susan Leckowicz with Dental Coaches
Susan Leckowicz from Dental Coaches joins us today on the podcast to continue the discussion about keeping your incredible team around for the long run! She dives into the change of focus from being solely production based to team culture focused, how to uphold that atmosphere in your practice, and how to keep your team motivated and collaborative.We discuss:Simplifying your team's core values to align with the culture of your practiceHow to create a team of leaders and make employees feel valuedWorking towards a team full of 'lifers' and how to foster that office...
2022-07-15
21 min
Growth In Dentistry: A Dental Intelligence Podcast
54. Keeping Your Team: Rachel Wall from Inspired Hygiene
Welcome to a new topic of Growth in Dentistry, where we’ll discuss all things on keeping your team happy and around for the long run; despite staffing shortages and any economic challenges we have to face.Rachel Wall, Founder and CEO of Inspired Hygiene, sits down with us to share her best tips and advice on maintaining a great office environment, how to support changes in employee needs, being proactive in retention efforts, the importance of celebrating as a team, and so much more!You can reach out to Rachel and the Inspired Hygiene Te...
2022-07-08
32 min
Growth In Dentistry: A Dental Intelligence Podcast
53. Get Paid: Best Practices for Collecting Outstanding AR with Angela Holland
Angela Holland is the Founder of Preferred Dental Services, which provides remote insurance revenue cycle management and handles dental insurance billing for practices nationwide. They help practices get their AR under control and back to a healthy place to better prosper and grow. Angela joins us today to share her expertise on collecting outstanding AR in the best ways possible!In this episode, we highlight:Knowing and considering all your options before making the switch to fee-for-serviceAreas of opportunity to better your AR balance and overall insurance processHow Preferred Dental Services helps handle the revenue cycle...
2022-07-01
25 min
Growth in Dentistry: A Dental Intelligence Podcast
53. Get Paid: Best Practices for Collecting Outstanding AR with Angela Holland
Angela Holland is the Founder of Preferred Dental Services, which provides remote insurance revenue cycle management and handles dental insurance billing for practices nationwide. They help practices get their AR under control and back to a healthy place to better prosper and grow. Angela joins us today to share her expertise on collecting outstanding AR in the best ways possible!In this episode, we highlight:Knowing and considering all your options before making the switch to fee-for-serviceAreas of opportunity to better your AR balance and overall insurance processHow Preferred Dental Services helps handle the revenue cycle...
2022-07-01
25 min
Growth In Dentistry: A Dental Intelligence Podcast
52. Get Paid: Membership Plans with Jordon Comstock of BoomCloud
As we continue June's topic on how to get paid, we had the pleasure of talking to Jordon Comstock of BoomCloud, an app that helps drive revenue growth by managing, tracking, and automating your insurance membership plans. Tune in as we discuss:What membership programs are and what they are notThe impact membership programs have on the average revenue per patientIncreasing patient loyalty with the right membership plansHow to make your membership program succeed and attract When it makes sense to implement a membership programYou can get more info at boomcloud.com....
2022-06-24
27 min
Growth In Dentistry: A Dental Intelligence Podcast
51. Get Paid: Consumer Financing with Bennett Winton from Wisetack
It's another great day in dentistry as Bennett Winton from Wisetack joins us to discuss in-house financing, valuable financing integrations, and the consumer payment process! Bennett is a Strategic Partnerships Manager leading Wisetack's healthcare vertical growth, including Dentistry, Veterinary, and other medical specialties. Tune in as we chat about:The impact and waves of fintech on the dental industryHow financing innovations are creating seamless patient experiences Why offering financing options are as beneficial to you as it is to the patientHow Wisetack gives more power back to the patient, and places less stress on youThe tie...
2022-06-17
31 min
Growth In Dentistry: A Dental Intelligence Podcast
50. Get Paid: What's New in Accounts Receivable Solutions with Dan Larsen, VP Product Management at DI
We’re continuing the conversation on getting paid by chatting and learning from Dan Larsen, VP of Product Management at Dental Intelligence, and discussing outstanding AR. We dive into what's new in the world of accounts receivable solutions and how automation is changing the game for the better.Today we chatted about:Automating your AR and what that looks like in actionHow automation helps makes your practice human, not lessHow Dental Intelligence Payments takes care of AR from start to finishVisit dentalintel.com for more information and to see how Payments would be like in...
2022-06-10
22 min
Growth In Dentistry: A Dental Intelligence Podcast
49. Get Paid: Insurance Negotiations with Ben Tuinei
Ben Tuinei of Veritas Dental Resources joins us for this week's show to kick off June's important discussion of getting you PAID! He reveals some of his best practices, tips, and advice in the world of insurance negotiations and helps you get a much better handle on it! Here's what we discussed: The incomparable value in having an insurance negotiator on your sideThe biggest mistake in negotiating is not trying, so here's how to startWhat to look out for when negotiatingHow to know when there's give and take, and when to pushHow to leverage fees no...
2022-06-03
28 min
Growth In Dentistry: A Dental Intelligence Podcast
48. Getting Patients to Say Yes: Dr. Alex Sharp and Tommy Timpton of Shared Practices
Dr. Alex Sharp, the President of Shared Practices and Tommy Timpton, a skilled Hygiene Coach joined us to wrap up this month's discussion on case acceptance! They share their expertise around helping practices evolve their systems and processes through education and analytics. They then give us insight into their proven approach to mastering case acceptance while also diving in to what hygiene led case acceptance looks like in action. Get in touch or work with Alex and Tommy at sharedpractices.com or you can email Alex at alex@sharedpractices.comCheck out the...
2022-05-27
29 min
Growth In Dentistry: A Dental Intelligence Podcast
47. Getting Patients to Say Yes: Setting Expectations with Leonard Tau, DMD
You may know Dr. Leonard Tau from BirdEye or his podcast, Raving Patients. But he's also well known for helping dentists everywhere make more money, improve their online reviews, increase case acceptance, and overall be better than they were the day before. Listen in as Dr. Tau shares with us his unique approach to having an impressive patient experience and how to master the art of case acceptance.We cover:Proactively engaging with patients to skyrocket case acceptanceRecognizing faults and taking constructive criticism Time blocking your schedule for success How to go above and beyond and...
2022-05-20
28 min
Growth In Dentistry: A Dental Intelligence Podcast
46. Getting Patients to Say Yes: Expanded Function Case Acceptance with Nick Greenfield
Continuing the discussion on getting patients to say 'yes,' we are joined by Nick Greenfield, CEO of Candid Co., on this week's episode! Candid, a leading clear aligner brand, is so much more than just that. From helping to create accessibility in practices to helping offices increase their case acceptance to reducing in-office patient time with the power of telehealth, Nick and the entire Candid team are making a noticeable impact in the dental space.Listen in as we discuss:How over 40 Candid studios consistently have a 85-90% of same-day chair side conversion How holding...
2022-05-13
32 min
Growth In Dentistry: A Dental Intelligence Podcast
45. Getting Patients to Say Yes: Paid in Full Same-Day with Sherrine Washington from R.E.A.L Talk Consulting
Sherrine Washington from R.E.A.L. Talk Consulting is on the podcast today to kick off our new topic of conversation... Getting patients to say 'YES!' You might know Sherrine from being a memorable past top performer at ClearChoice for nearly six years. Still, it's her unique holistic approach and clinical background as a cognitive behavioral therapist that is helping countless clients of hers today master an unshakeable process of expressing empathy to patients, so they always feel heard, seen, and say 'yes' with ease. We chat about:Changing the perspective around...
2022-05-06
28 min
Growth In Dentistry: A Dental Intelligence Podcast
44. Marketing Your Practice: John Christensen of Chrisad
John Christensen, President and Founder of Chrisad, joins us today in this bonus episode of Growth in Dentistry! Today we continue the conversation on marketing your practice and how to prosper in your practice every day. Get ready to learn from one of the best in the industry!We chat about:Navigating evolving patient behavior and scheduling effectivelyThe value of retention and why a good part of your marketing spend should be allocated toward it Getting your existing patient base to returnAltering your hygiene schedule for higher production and fewer no-showsThe roadmap to graduating out of...
2022-05-03
30 min
Growth In Dentistry: A Dental Intelligence Podcast
43. Marketing Your Practice: Pay-Per-Click with Affordable Image
We're continuing the conversation about marketing your practice with CEO Mike Shoun from Affordable Image! Mike shares his expertise in PPC, SEO, and the world of online advertising to attract more patients to your business.We discussed:PPC and SEO: Why your practice should care about both of themCreating sales funnel landing pages to deliver and convert every timeWhy you shouldn't go another day without offering 24/7 online bookingMetrics to track PPC successYou can reach out to Mike and Affordable Image at affordableimage.com or mike@affordableimage.com. See a demo of DI...
2022-04-29
33 min
Growth In Dentistry: A Dental Intelligence Podcast
42. Marketing Your Practice: SEO with Lamar Hull of Med Rank Interactive
This week, we had Lamar Hull from Med Rank Interactive dissect all things SEO. With over six years in dental marketing and 12 years in marketing experience, he dives into how search engine optimization is linked to attracting, retaining, and learning about your patients! Here’s what we discussed:Why SEO is essential to a practice’s growthGone are the days of making a site without upkeep – here’s what to doHow to make sense of your Google AnalyticsWhich metrics to track for keyword rankings and performanceBacklinks and conversions: what they are and why you should careBuilding and prot...
2022-04-26
36 min
Growth In Dentistry: A Dental Intelligence Podcast
41. Marketing Your Practice: Social Media with Minal Sampat
Minal Sampat, experienced Marketing Strategist, best-selling author, and speaker, has helped practices everywhere connect and communicate with their patients in a way that keeps them coming back. We dive into fun topics like the avatar of your practice, the importance of showing your practice's personality on social media, what patient retention looks like on social media, and so much more!In this episode, we highlight:Removing roadblocks to create great social media contentWhich communication avenues are best, and how to get new prospects talking to youHow to build engagement and attract more millennials into your practiceWhy...
2022-04-19
37 min
Growth In Dentistry: A Dental Intelligence Podcast
40. Marketing Your Practice: Branding Your Practice with Grace Rizza
It's another great day in dentistry as we welcome Grace Rizza, CEO of Identity Dental Marketing, to the podcast! She helps practices make the most out of their marketing and propels them forward in a modern dental marketing world.Here's what we discussed:How to determine your personal brand and why it mattersThe role of honest alignment within how you market and operate your practiceTaking into consideration your growth goals when determining your branding Key metrics to track for successful brandingTo contact Grace or work with Identity Dental Marketing, visit identitydental.com. ...
2022-04-15
27 min
Growth In Dentistry: A Dental Intelligence Podcast
39. Marketing Your Practice: Ground Marketing with The Dental Marketer, Michael Arias
We are honored to be joined today with Michael Arias, The Dental Marketer, to discuss the power of leveraging ground marketing for your dental practice. He shares his best practices to get your community flooding to you, how to connect with neighboring businesses, and measuring the success of your ground marketing strategy. Here's what we chatted about:The right vocabulary can go a long way in your ground marketing strategyHow to streamline and simplify your ground marketing strategyEffective practices to get out there and get new patients ASAPHow to measure the effectiveness of your strategy...
2022-04-08
30 min
Growth In Dentistry: A Dental Intelligence Podcast
38. Marketing Your Practice: Practice Website with Angela Byrnes of Roadside Dental
Angela Byrnes of Roadside Dental Marketing joins us to share her invaluable expertise in marketing your practice online and building trust within the small window of opportunity you have to leave an impression on a potential new site visitor. Join us as we chat about:The importance of a website that accurately represents YOUHow your site is turning away new patient opportunities Key metrics to be tracking to follow the fails or successes of your siteIncorporating a custom and strategic approach to your siteEducating the patient enough to make easier, faster decisions ... and so much...
2022-04-01
28 min
Growth In Dentistry: A Dental Intelligence Podcast
37. Your Next Hire: Dental Intelligence with Adam Smith VP of Marketing
Our VP of Marketing, Adam Smith, joins us today to answer some of your essential questions on staffing, marketing, and growing your practice with the team and resources you currently have. We discuss how data can make a world of difference in how you operate daily, how to get creative with the limited staff you may have, how to maintain momentum and keep improving, and so much more. Visit dentalintel.com to learn more about the tools we discussed in today's episode!See a demo of DI and get a $50 gift card: get...
2022-03-25
31 min
Growth In Dentistry: A Dental Intelligence Podcast
36. Your Next Hire: Better Marketing with Laura Maly and Michael Anderson
Laura and Michael from Wonderist Agency, a full-service marketing agency for the dental industry, join us this week to discuss how to better market your practice for success. We chat about:What a lot of dentists get wrong about marketingTelling a story and finding what makes you memorable Automating follow-ups and making your marketing dollars count...and so much more!Find Wonderist, Michael, & Laura on Instagram:@WonderistAgency @LauraMaly @MichaelJamesAndVisit wonderistagency.com to learn more. See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
2022-03-18
28 min
Growth In Dentistry: A Dental Intelligence Podcast
35. Your Next Hire: Front Office Systems with Tyler Brown
Tyler Brown, your go-to expert on everything Dental Intelligence Engagement (formerly Modento), sits down with us to talk about making your front office systems tremendously more effective and run much more smoothly. During a time when staffing shortages are still very prevalent, his pro tips and the automation tools he suggests have served as true lifesavers to those currently struggling to do it all. Ready to learn more? See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
2022-03-11
29 min
Growth In Dentistry: A Dental Intelligence Podcast
34. Your Next Hire: Automation of Getting Paid with James Grover, CPO of Dental Intelligence
On this special episode of the podcast, our very own James Grover, CPO of Dental Intelligence, joins us to share his passion for dentistry and how his mission to help the industry get paid has already been revealing its impact. Here's what we discussed:Exchanging and leveraging strengths to succeed furtherSimplifying the challenge of collecting patient payments What automating accounts receivable actually looks likeSee a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
2022-03-04
28 min
Growth In Dentistry: A Dental Intelligence Podcast
33. The Best 15: Key Metrics to Track in Your Morning Huddle with Gary Kadi
Gary Kadi, Next Level Practice Founder & CEO, author, and an experienced pro at empowering dentists everywhere, joins us on this week's episode. It was truly our pleasure having him on to share with us some of his biggest secrets in helping thousands of practices succeed. Get ready to listen and learn!Here's what we chatted about:Using analytics to conquer debt, frustration, and time freedomDefining purpose and changing patient's livesThe metrics to include in a great morning huddleHow having certainty and control brings peace and freedomReverse engineering your biggest growth goals Reach out to Gary...
2022-02-25
25 min
Growth In Dentistry: A Dental Intelligence Podcast
32. The Best 15: Getting Your Team Involved with Pamela Peterson
Pamela Peterson from Total Patient Service Institute joins us on this week's episode as we dive deep into huddles and getting all of your team on board 100%. We discuss the most effective ways to make it happen, so listen in!We cover:How to have complete engagement in your daily huddlesWhat prepping the day before doesHow Dental Intelligence flips the script from 'not having enough time' to 'not having time NOT to'Remaining consistent, sharing a common purpose, and committing as a teamHow dentistry is beyond essential, and your role within thatLearn more about ToPS...
2022-02-11
20 min
Growth In Dentistry: A Dental Intelligence Podcast
30. The Best 15: Morning Huddle Consistency with Kelly Schwartz
One of our long-time partners and friends, Kelly Schwartz of Schwartz Consulting, joins us on this week's episode! His knowledge, experience, guidance, and impact has supported hundreds of practices everywhere. Today we discuss something he coaches every practice he works with on – morning huddles. Tune in to hear about:Putting meaning in your huddles Why starting your day with a plan is crucialHow huddles result in more efficiency and producing moreThe 11 things you can include in a great 15-minute huddleFollow Kelly on social media:@whereiskellyschwartz@whereiskelly@scgdentalconsulting...
2022-02-04
33 min
Growth In Dentistry: A Dental Intelligence Podcast
29. Kickstart 2022: Work/Life Balance with Dr. Spodak & Dr. Boulden
There's no better way to wrap up the conversation about kickstarting the new year than to have Dr. Spodak & Dr. Boulden on this week's episode to discuss the importance of having a solid work-life balance. We chatted about a lot, but here are a few highlights:Acknowledging and balancing each role you play in life, including your careerAdvice for practice owners struggling between their work and their personal livesTime blocking your schedule to set effective boundaries and guidelines Figuring out and leveraging your superpowers Check out their podcast, "Bulletproof Dental Practice."Get tickets...
2022-01-28
34 min
Growth In Dentistry: A Dental Intelligence Podcast
28. Kickstart 2022: Marketing with Abbey Stanerson of Hi5
We're continuing the conversation around kickstarting the new year in this valuable episode with Abbey Stanerson of Hi5. She gave us the scoop on how to set up your 2022 marketing strategy for success.Here's what we chatted about:The importance of email marketing What to include in your 2022 marketing strategyHow consistency will get you fartherTalking to your patient effectivelyVisit hi5practice.com to learn more and check them out on Instagram, Facebook, and Tiktok: @hi5practice.Or reach them by phone at 615-656-8551See a demo of DI and...
2022-01-21
28 min
Growth In Dentistry: A Dental Intelligence Podcast
27. Kickstart 2022: Team Management with Josey Sewell of DEO
We welcomed Josey Sewell of DEO to the show today as she shared with us her most powerful advice on team management. Here's what we dove into:How to handle an underperforming team Setting expectationsReverse engineering future success Connecting with your team using the 4 P'sHow to leave employees better than you found themSocial Media: @hygienistinheels | @dentistentrepreneurorg | @dental_operating_systemEmail: JSewell@deodentalgroup.com JoyFULL People Program: http://www.joyfullpeople.com/Book Recommendations by Josey: The Alliance by Reid Hoffman & Drive by Daniel PinkSee a demo...
2022-01-14
32 min
Growth In Dentistry: A Dental Intelligence Podcast
26. Kickstart 2022 with Kirk Behrendt of ACT Dental
It's another great day (and a great new year) in the dentistry world! To kick off the first episode of 2022, we had none other than Kirk Behrendt from ACT Dental share his 30-day plan to catapult you into a whole year of continual progress.Here's what we chatted about:Progress over perfectionSlowing down and changing 'priorities' to 'a priority'Looking for the small opportunities, and not overcomplicating themHow data helps to remove the emotions, promote collaborative problem solving, and resolve conflictHow to get everyone on your team on board with your goalsWant all these great...
2022-01-07
33 min
Growth In Dentistry: A Dental Intelligence Podcast
25. New Year, Setting Realistic Goals with Jonathan Moffat
Business advisor, Jonathan Moffat, joins the show today to discuss setting attainable goals in the new year, what stepping away from the dental chair means, and work-life balance. It's an episode you don't want to miss!For "Stepping Away" event info, text "RM" to 858-298-2919.You can contact Jonathan at jmoffat@alignedadvisors.com. See a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
2021-12-31
27 min
Growth In Dentistry: A Dental Intelligence Podcast
24. Increasing Case Acceptance with Dr. Christopher Phelps Part 2
In the second part of our discussion with Dr. Christopher Phelps, he spills his step-by-step processes on holding different conversations with patients to increase case acceptance effectively. Listen, learn, and leave with lots of actionable tactics!We chatted about:The chair being the center of influence – how to leverage it to increase case acceptanceHow being prepared to hear "no" can still lead to your patient leaving the office with a treatment planThe best way to present choices to patients for a higher success rateReach Dr. Phelps at Chris@drphelpshelps.com.See a de...
2021-12-17
22 min
Growth In Dentistry: A Dental Intelligence Podcast
23. Increasing Case Acceptance with Dr. Christopher Phelps Part 1
Dr. Christopher Phelps joins Katie and Curtis in a value-packed episode surrounding case acceptance and the interpersonal and emotional aspects that increase it. We chatted about: How empathy and sympathy are some of your best tools for case acceptanceHow patients make their decisions based on what you teach them and how they perceive youDealing with patients' pre-established judgments and how to refocus their mindset to prioritize oral healthKnowing which options to give, how many to offer, and how to guide them to the best decisionReach Dr. Phelps through his website (drphelpshelps.com) or via...
2021-12-10
28 min
Growth In Dentistry: A Dental Intelligence Podcast
22. Team Member Troubles: Solutions Using Data with Weston Lunsford
It's another great day in the dental world! Continuing the conversation around team member troubles, Weston Lunsford and Katie sit down to discuss data and automation solutions to create and maintain a profitable practice with an efficient team. Here's what we chatted about:Finding acceptance when employees are ready to move onHow automation helps you to work smarterHow data brings intelligence to various daily processes and decisionsEstablishing better systems and processes through automationSee a demo of DI and get a $50 gift card: get.dentalintel.net/podcast.
2021-12-03
19 min
Growth In Dentistry: A Dental Intelligence Podcast
21. Team Member Troubles: Showing Gratitude with Kiera Dent, CEO of The Dental A Team
Kiera Dent, owner and founder of The Dental A Team, joins Growth in Dentistry to discuss:The importance of showing gratitude to team membersTips on how to show appreciation if that doesn't come naturally to youFixing team member troublesHelping change a negative office cultureThere's a lot packed into a short amount of time, and you don't want to miss it!Learn more about The Dental A Team at thedentalateam.com and reach out to them at their email: hello@thedentalateam.com.Check out their podcast, "The Dental A Team Podcast."...
2021-11-26
27 min
Growth In Dentistry: A Dental Intelligence Podcast
20. Team Member Troubles: Creating an Open and Genuine Practice with Paul Goodman
Katie and Curtis sit down with the one and only Dr. Paul Goodman on today's discussion surrounding team member troubles and how to navigate team building with kindness. Here's what we chatted about:Your team is like a football teamTaking account of your level of self-interest Finding the right staff through free test runsBeing genuine and reframing your office cultureText DREAMS to (215) 543 6454 for personal coaching with Paul.Follow Dental Nachos on Facebook: https://www.facebook.com/groups/dentalnachos/.See a demo of DI and get a $50 gift card: get.dentalintel...
2021-11-19
22 min
#POD: PODcasts of Dentistry
Bilal Mehana: Basics of Taxes: Dental CPA to Dental Advisor: Session 7
Today will be talking about the dreaded taxes. They are around the corner and I have interviewed TWO Dental CPAs as in session 7 and session 8. Session 7 will be with Mr. Bilal Mehanna and section 8 will be with Mr. Craig Cody. Now with Mr. Mahanna who can be found on DentalIntelCPA.com, must not be confused with dentalintelligence.com. Mr. Mahanna talks about his initial journey of entrepreneurship. He shares his initial story of starting BLISS brand of vaping products. People only share their successes most don’t share their failures.T...
2020-02-21
00 min