Shows
Candour Communication PodcastThe Finale (#50)1:04- behind the scenes: podcast stats - number of countries, downloads and fan favourite episodes. 6:11 - We're putting the podcast on hold indefinitely. 9:54 - Mark's favourite episode: Chris Marhefka. 14:38 - Adrian Spear episode: distance between stimulus and response. 15:39 - Grant Herbert episode: be yourself.16:13 - funniest moments: Lisa Linke, Christian Fleck, Daisy Simonis. 19:32 - most inspiring guests: Dr Everett Worthington, Ashley Kesner, Ricardo Gonzalez, Greg van Borssum. 24:29 - most surprising moments: grief (Jillian Rosoff and David Richman) and erotic empathy (Amanda Luterman), backburners (Dr Michelle Drouin...2022-07-031h 12
Candour Communication PodcastRyan Hartley on heart-centred leadership (#44)2:05 - what drew Ryan to work at a call centre for the police.4:28 - lessons from a emergency call centre.6:45 - hire for character and social skills.7:55 - de-escalating highly emotional situations.10:17 - the hardest phone call Ryan ever took.12:02 - importance of self-care in high stress jobs.16:06 - managing your own emotions in high stress situations.18:34 - the importance of being calm as the leader.19:45 - leadership is an act, not a title.21:18 - everyone has a purpose.26:25...2022-04-101h 15