Shows
Let's Talk eHealthFeedback to Frontline Impact: Driving IT Support ImprovementsIn this episode, we spotlight the vital role our IT support teams play in keeping digital systems running for NSW Health's 170,000 staff. eHealth NSW Customer Engagement Manager, Bri Gato, shares the frontline impact these teams are having. We also explore how the Customer Feedback Forum program is harnessing staff feedback to drive continuous improvement to IT services. Listeners will hear how changes inspired by staff voices are making a big impact for those delivering critical care.
2025-08-1208 min
Let's Talk eHealthCollaborative success: The SafeScript NSW storyIn this episode, Collaborative success: The SafeScript NSW story, our host Danielle Johnson, Cloud Delivery Manager talks to Mary Fien, Principal Business Analyst in the BA Capability Practice, Program Delivery. Together they discuss eHealth NSW’s journey with SafeScript NSW, the state's real-time prescription monitoring program. SafeScript NSW is an online platform providing prescribers and pharmacists with real-time information about a patient's prescribing, dispensing, and approval history for certain monitored medicines.
2025-01-2817 min
Let's Talk eHealthTransforming care delivery, one patient at a timeIn this podcast, we talk about the Patient Reported Measures (PRMs) program that is helping NSW Health deliver value-based healthcare. Delivered through a purpose-built IT platform called Health Outcomes and Patient Experience (HOPE), PRM surveys capture information from people about their healthcare experiences and outcomes at the point of care. Clinicians and healthcare services use this data for shared decision-making with patients and to provide care that meets their needs.
2024-09-1915 min
Let's Talk eHealthTesting Tomorrow’s Healthcare Today: The Health Prototyping Centre StoryIn this episode, we talk to HPC Design Lead Gordon Burnett and Service Designer at NSW Health Pathology Alex Garrett to learn about the Health Prototyping Centre. An initiative between eHealth NSW, HealthShare NSW, Health Infrastructure NSW and NSW Health Pathology, we discuss how the Health Prototyping Centre is enabling customers across NSW Health to rapidly test ideas, designs and concepts before building a final version of the product.To find out more about the HPC, as well as watch a tour video, visit: https://www.ehealth.nsw.gov.au/solutions/research-innovation/innovation/health-prototyping-centre
2023-11-0914 min
Let's Talk eHealthUsing Cloud Technologies to Transform the NSW Health SystemNSW Health is embarking on the greatest digital transformation in the generation and at the forefront is cloud technology. In this episode, we hear from eHealth NSW’s experts, Adam Stanzione, Director of Cloud Services, Michael Bogiatzis, Director of eHealth NSW’s Critical Infrastructure Refresh, and Daniel Hansen, Senior Program Manager of Cloud Transformation Services. The team unpack some of the basics of cloud technology, starting right at the beginning… they also delve into how cloud is being used to accelerate innovation, modernise service delivery and deliver real world impacts. This is all helping to deliver be...
2023-10-0314 min
Human Factors & Ergonomics (HFE) HubA Personal Journey in Human Centred DesignThom Loveday and Sharon Todd are chatting about Human Centred Design in health and other sectors . They explore the use of simulation spaces for design in health, and discuss the use of digital twins. Thom shares his personal experiences, his motivation and where his HFE career has taken him.Thomas Loveday is a multi-specialist, with extensive experience providing advice on Human Centred Design to (1) drive innovation (2) improve User Experience; (3) manage Human Factors; and (4) shape Organisational Behaviour. Much of his career has been spent in high-risk, high-consequence industries, demonstrating a high-level of rigour and robustness in his work.
2023-08-0850 min
DNA Today: A Genetics Podcast#237 Digital Tools for Cancer Outreach with Michelle BowmanWe are in the final days to sign up to our Patreon to still be eligible for our bonus physical gift, DNA Today merch! This is on top of the annual physical gift you will get if you end up picking our Chromies tier level. And yes I had a ton of fun coming up with the tier names. The top merch asked for by listeners are t-shirts, mugs, stickers, thermoses, and lanyards (mostly to wear during conferences). By becoming a patron you can influence which physical gift we end up picking and you will get your very own...
2023-05-1940 min
Let's Talk eHealthWho Are CXIOs and How Are They Changing Healthcare?Just what is a Chief Clinical Information Officer or CXIO? And how do they support digital transformation within the public health system?This question and more is tackled in this podcast which interviews Dr Sarah Dalton, Clinical lead on the Single Digital Patient Record at eHealth NSW and Peter Edwards, Chief Clinical Information Officer at Western NSW Local Health District and Far West Local Health District and, a CXIO. Both sit down with Hannah Cunniappen from the eHealth NSW communications services team to talk about the important role of a CXIO within the health system.
2023-05-1608 min
Let's Talk eHealthBuilding Smarter Systems with Behavioural PsychologyIn this week's episode, we explore how eHealth NSW uses behavioral psychology in digital health to build systems that are aligned to people's behaviour, needs, goals and motivations. In this episode, we are joined by Jarrah Watkinson and Loletta Cheng, both User Insights Specialists at eHealth NSW, and psychologists with a background in organisational psychology. About eHealth NSW:eHealth NSW uses information technology to connect people, data and systems to improve patient-centred care in NSW.We partner with health agencies and industry to provide a digitally enabled and integrated health s...
2022-07-1210 min
The Mind Full Medic PodcastLessons in Leadership and Coaching Conversations with Dr Sarah Dalton. In S3E2 I am delighted to welcome Dr Sarah Dalton, B. Med MMgt (Hlth) FRACP GAICD, to the podcast. Dr Dalton is the Director of Clinical Engagement at eHealth NSW, a Paediatric Emergency Physician and a professional Coach offering services to health executives and clinical leaders through Capstan Partners in Sydney. In this wonderful conversation we explore Sarah's clinical and non-clinical roles and career trajectory punctuated in her words with happenstance, curiosity and a determination to make things happen. Sarah has a long-standing interest in leadership development with a wealth of experience in systems leadership roles and we...
2022-03-071h 48
Future HealthSeries 3 | Episode 7 | Digital healthcare and the future with Professor Tim ShawFor our seventh episode we are introduced to Professor Tim Shaw. He is currently the Professor of eHealth and Director of the Research in Implementation Science and eHealth Group (RISe) in the Faculty of Health Sciences at the University of Sydney. He has a strong passion for data driven improvement of health outcomes. Join us as he takes us on a journey in how new technologies can improve patient outcomes and deliver new models of care for the future.
The Future Health Podcast is a creation of NSW Health.
For more info on NSW Health...
2021-11-2941 min
Future HealthEpisode 6 | Technology and Clinicians with Lachlan RuddLachlan discusses his role at eHealth and explores some of the adaptive ways that NSW Health’s workforce is embracing new technology. Lachlan explains that technology supporting clinicians is vital for better patient care, but so too are the humanistic skills about how clinicians continue to incorporate technology into their practice. The importance of the empathic ‘human touch’ is explored as Lachlan helps us discover more.
2020-11-2319 minFuture HealthEpisode 4 | The 'Clinical Voice' with Mark SimpsonMeet Mark Simpson, eHealth NSW’s very first Clinical Chief Information Officer. Learn about the work of Dr Simpson and his team and hear about why the ‘clinical voice’ is important to think about when rolling out technological products to help clinicians deliver better patient care.
2020-11-0927 min
Let's Talk eHealthInside iTOC: Designing Safer Transitions of CareWhen a patient transfers from the ward to the intensive care unit, it’s vital the patient’s medication management information, allergies & adverse drug reactions is also transferred between the electronic systems so clinicians can review and modify medication orders as necessary. This is where the integrated Transitions of Care (iTOC) Design Working Group comes in – their goal is simple but important. They’re working on designing a solution to ensure this information is transferred safely and accurately.
2020-10-2909 min