Shows
The Side Gig Central PodcastWhy You Need a Stellar Customer Experience Plan to Win More BusinessDid you know that there's a difference between customer service and customer EXPERIENCE? Yes! There's definitely a difference and today you'll learn why you should care.Meet Michael Sherlock of Shock Your Potential. She's an author, keynote speaker, corporate trainer, and podcaster who's on the show today to drop some major SALES knowledge bombs. (And bath bombs. We talk about sparkly bath bombs too.)PRESS PLAY to learn why "I'm just looking" is really code for "deliver an exceptional experience now and I'll definitely buy something from you in the future" and what B.L.E...2020-10-0521 min