Shows
ARC360 PodcastARC360 Podcast 32: Mental Health Matters - Carl Norton, Regional Business Manager, Fix Auto UKIn this episode we speak with Carl Norton, Regional Business Manager at Fix Auto UK and, perhaps more relevant to today’s conversation, the man behind the network’s Mental Health First Aid programme – which has already surpassed training over 100 colleagues across the network.
Carl reflects on his time within the industry which saw him start out in the family business, move to the mechanical side of motor, and then return to become general manager for, at the time, the UK’s largest repair group… all those experiences bringing him to where he is today and giving him the im...2023-12-0829 minARC360 PodcastARC360 Podcast 31: Wiser Ways - Crescens George, CEO at Wiser AcademyIn this podcast we have an indepth discussion with Crescens George, CEO of Wiser Academy. Cres talks about where his passion for training and development evolved and his journey to create opportunities for talent attraction and retention into the insurance industry wherever he can.
Cres and the Wiser team have certainly made an impact in this area and he shares ideas on how we can recognise potential talent pools and how to nurture the development of skills and knowledge at all levels with effective training and development programmes.
2023-07-0455 minARC360 PodcastARC360 Podcast 30: Customer Care By Design - Chris Mcilduff, Davies GroupIn this episode we get the opportunity to talk to Chris Mcilduff, Chief Customer Officer at Davies Consulting to discuss his role and how the processes we adopt and the training we offer industry colleagues is vital to support customers.
We cover customer journeys, the role technology can play and how the human touch is essential.
You will also hear a bit about Chris and what his alter ego might be doing now if he hadn’t followed his current career path, interesting stuff…
2023-06-2752 minARC360 PodcastARC360 Podcast 29: Innovative Times - Martin Brown, RepairifyIn this episode we visit Repairify in Luton to sit down with Managing Director, Martin Brown to discuss the role its tools and diagnostics support has across the sector. We talk usage cases, challenges and opportunities, keeping pace with technology, and – that consistent theme – education and training.
Martin also reveals his inner ‘shredder’ snowboard talents and how he’s already driving his dream car…
2023-04-2542 min
ARC360 PodcastARC360 Podcast 28: Training now for the future - Dean Lander, Thatcham ResearchIn this episode – recorded late in 2022 - we speak with Dean Lander, Head of Repair Sector Services at the insurers’ automotive research centre - Thatcham Research.
Dean offers up an insight into the continued evolution of Thatcham Research’s offering – from its updated approach to training combining the virtual with the practical, to it’s upgraded facility and development of its Gamston vehicle testing and research operation.
Dean also discusses the pace at which the ACE – automated, connected and electric – agenda is moving and highlights where he feels the industry might be headed in the future.
2023-01-2633 min
ARC360 PodcastARC360 Podcast 27: Credit where credit’s due - Anthony Hughes, CEO, The CHOIn this episode, we speak with Anthony Hughes, CEO of The Credit Hire Organisation - the trade body representing the credit hire sector.
Recorded back in October, we caught up with Anthony – only appointed a few months earlier in August 2022 – to find out his plans for the organisation and what we can expect in the coming months.
Anthony, who is no stranger to the sector, provides his thoughts on where the sector is currently at, the impacts the ‘perfect storm’ is having on the sector, and how he envisages the future shaping up.
He also...2022-12-0740 min
ARC360 PodcastARC360 Podcast Episode 26: Tools of the tech-trade - Phil Peace, Managing Director (International), RepairifyIn this episode, we speak with Phil Peace, Managing Director (International) of Repairify – a leader in advanced technology tooling and remote diagnostic support.
Phil offers up an insight into the evolution of the business – from ongoing market growth in the UK and further afield, to technological advances, business acquisitions, product development and future plans.
He also reflects on how life may have been very different had he not chosen a career in automotive rather than accepting a job offer in banking!
2022-10-0642 min
ARC360 PodcastARC360 Podcast Episode 25: Playing their part - Kelvyn Waugh, Managing Director, Prasco UKIn this episode, we speak with Kelvyn Waugh, Managing Director of replacement parts giant Prasco UK who provides us with the lowdown on the sectors purported parts challenges.
Kelvyn provides insight on Prasco UK's recent developments – including ongoing increases in stock ranges; Amazon type enhances in service provision and technology; and all underpinned by his desire to provide a truly personalised service.
Recorded back in August, the session includes ‘at the time’ references.
2022-09-2228 min
ARC360 PodcastARC360 Podcast Episode 24: Engineering matters - Matthew Stansfield, Operations director - claims solutions, Davies GroupIn this episode, we speak with Matthew Stansfield, operations director - claims solutions, Davies Group who provides a fascinating insight into how the world of engineering is evolving – from day-to-day value add processes and procedures, to more involved investigative work and specialist requirements.
Matthew speaks with authority on the sector, highlighting how engineering continues to combine technology and human skillsets for ultimate claims accuracy and insight… with the overriding aim of ensuring a seamless customer journey.
He also reveals his award-winning podcast alter-ego and how a self-driving vehicle is not for him personally.
2022-07-2839 min
ARC360 PodcastARC360 Podcast Episode 23: Charting success - Chris Brightmore, CEO, Chartwell GroupIn this episode, we speak with Chris Brightmore, CEO at super brand vehicle repair operation Chartwell (Derby) Ltd who provides an insight into business – from how it all began and working with some of the world’s leading vehicle marques, to impacts of the pandemic and what the future might hold.
Chris openly discusses the key turn moments that have made the business what it is today and, not one to shy away from challenge, hints at a future full of potential.
He also reveals how his career may have panned out very differently should he n...2022-07-1448 min
ARC360 PodcastARC360 Podcast Episode 22: Driving ahead - Ranjit Gill, Fix Auto Slough & UxbridgeIn this episode, we speak with Ranjit Gill, Director at Fix Auto Slough & Uxbridge who provides an insight into his journey of discovery – from a career in the financial sector to investing in his own repair business and all he continues to learn along the way.
Change, challenge, investment, people, relationships – Ranjit shares an insight into how he continues to adapt the business and develop solutions fit for the future.
2022-05-1747 min
ARC360 PodcastARC360 Podcast Episode 21 (S4, E2): Making the Connection - Amy Brettell, Zurich Insurance UKIn this episode, we catch up with Amy Brettell, Head of Customer, UK Claims, Zurich Insurance UK where she provides us with an insight into why she loves what she does; discusses the forever changing dynamics in satisfying customer wants and needs; and explores the role technology has to play in the claims process now and into the future.
She also reveals her inner ‘librarian’ and why her and pigeons' paths should not cross!
2022-03-1131 min
ARC360 PodcastARC360 Podcast Episode 20 (S4 E1) - Back to business with Lee Johnson, managing director, LD AutovogueIn this episode, we catch up with Lee Johnson, managing director at independent repair outfit LD Autovogue based in Norwich.
A thriving business, everything changed in the middle of last year when the business experienced a fire. Thankfully, no one was injured but the whole episode has not only proved a real challenge – physically and psychologically - for all involved – but so too has it been an ‘eye opener’ in many respects.
From the initial shock and ‘survival mode’ like mentality, to the learnings of business insurance and work partnerships… Lee explains and shares with fellow busines...2022-01-2037 min
ARC360 PodcastARC360 Podcast Episode 19 - On a mission - Phill Blowers, Commercial Director, Indasa AbrasivesIn this episode, Phill Blowers, commercial director at Indasa Abrasives offers an overview of his 35 years in the industry – from technician on the shopfloor to overseeing UK and German operations for a multi-national organisation.
Phill tells us all about the business, explains the implications of the past 18 months and shares with us just what that now means for manufacture and supply.
Phil reveals how he’s mixing work with pleasure by organising a charity bike ride in support of industry charity AutoRaise – explaining how we can all join him - and delves into the reasons steel...2021-08-0527 min
ARC360 PodcastARC360 Podcast Episode 18: Making sense of it all - Franco Iannotta, bodyshop development manager, VWG UKWe have the pleasure of catching up with Volkswagen Group UK bodyshop development manager, Franco Iannotta who shares with us how his love of cars and a passion for knowing how things work got him started in the automotive sector.
Franco is now involved in a host of aftermarket activity including crash testing, insurance ratings, and post-collision vehicle management.
He also talks passionately about his interests in F1 and his unwavering desire to 'make sense of it all' which stems from his enthusiasm for Astro physics!
2021-07-0931 min
ARC360 PodcastARC360 Podcast Episode 17 - Paying it forward - Donna Scully, Owner/Director, Carpenters GroupIn this episode we talk with Donna Scully, director/owner of Carpenters Group about whole host of subject matters – from how she started out within the legal profession to how she has helped propel Carpenters Group to where they are today.
She shares her thoughts on the evolution of the sector - mentioning whiplash only once - and provides her ideas on how claims could be positively impacted for the future.
And in true open style we talk about the role of social media; the importance of being yourself; giving back; inspiration; and ‘the secrets of s...2021-06-2943 min
ARC360 PodcastARC360 Podcast Episode 16 - Matters of the Mind - Mike Monaghan, business owner, Auto-MotivateIn this episode we speak with Mike Monaghan, business owner at mindset development specialists, Auto-Motivate who shares his passion for empowering individuals and the industry with positivity.
Mike provides an insight into just what mindset development is and how it can impact on business, plus shares his thoughts on how the industry has and continues to evolve.
He also reveals his inner jedi self.
Enjoy.
2021-06-0838 min
ARC360 PodcastARC360 Podcast Episode 15 - Seeing it differently - Tony Ward, managing director, Cornerstone TechnologiesIn this episode we catch up with Tony Ward, managing director of non-structural repair training specialists Cornerstone Technologies.
Tony provides us with an insight into his journey to get to where he is today highlighting the major milestones achieved to date. He talks collaboration and new ways of thinking; and gives his thoughts on skillsets; the 'perfect' repairer; and what the future may hold.
He also explains why snowboarding with a melon on your head might not be the best idea.
Enjoy the listen.
2021-05-1932 min
ARC360 PodcastARC360 Podcast Episode 14 - Following a passion - Richard Smith, managing director, RS Motors ARCIn this episode we talk to Richard Smith, managing director of RS Motors ARC who provides us with an insight into the business and takes us on a bit of a journey explaining how his love for 'fixing things' all began in his younger years modifying bikes, moving on to modern day classic cars and now culminates in him heading up a multi-vehicle manufacturer approved accident repair operation.
Richard also reveals his Bear Grylls type adventurer ‘alter ego’ and suggests that self-driving cars could cause him a bit of a headache!
2021-04-1528 min
ARC360 PodcastARC360 Podcast Episode 13 - The Perfect Match - Steve Plunkett, Volvo body and paint business development managerIn this week’s ARC360 podcast we catch up with well-known and highly respected industry figure – Steve Plunkett, Volvo body and paint business development manager.
We focus on his career path to date; how the ‘day job’ has evolved in recent times; his perceptions of the repair sector; and where he sees the future of the industry.
And it will come as no surprise to anyone that knows him… there’s also a mention (or two) of football.
2021-04-0158 min
ARC360 PodcastARC360 Podcast Episode 12: No looking back - Paula Varley, account director, Copart UKThis episode we catch up with Paula Varley, account director at online vehicle remarketing experts Copart UK.
Paula offers up and insight into how it all began for her in the industry 30 years ago when she made the arguably not so logical step from window dressing to salvage market. Since then she’s not looked back and Paula explains how both her career journey and the industry has gone from strength-to-strength since.
2021-03-0233 min
ARC360 PodcastARC360 Podcast Episode 11: Family Matters - Louise Mason Drust, operations manager, Accident ExpressIn this episode we talk with Louise Mason Drust, operations manager at Accident Express – a two site, family repair business based in the Midlands.
Louise talks to us about how growing up in and around the business ultimately led to her joining full time and taking on the role of operations director - although via a not-so typical route.
During the interview Louise references millennials – and their impact on the business world – and discusses innovation, and how Accident Express is renowned for trying new things – that latest being the introduction of an autonomous management style.
2021-02-1839 min
ARC360 PodcastARC360 Podcast Episode 10 - The carbon conundrum - Dom Napier, Managing Director, Carbon Neutral RepairThe carbon conundrum
In this episode we catch up with Dominic Napier, managing director of Carbon Neutral Repair who guides us through the details of carbon neutral and net zero.
He explains what the importance of being carbon neutral is for the industry and business profitability, highlighting how he and his team helped a UK-based repairer became the first in the country to attain PAS 2060 – the only globally recognised Carbon Neutral accreditation.
Because of his love of the industry and his passion for the environment Dom gives an impassioned rallying cry for repairers to...2021-01-2141 min
ARC360 PodcastARC360 Podcast Episode 9 - A New Dimension - Paul Croft, Director, 3DGBIRE / Founder, CREATE Education Project / Director, Ultimaker GB LtdIn this episode we take you down the rather technical path of ‘additive manufacturing’ or 3D printing as we catch up with Paul Croft, director, 3DGBIRE / founder, CREATE Education Project / director, Ultimaker GB Ltd. Paul goes into detail on how the ‘Terminator II tech’ as he refers to it, will, he believes, become the norm with vehicle repairers and how it is already being put to good use within the OEMs. He also talks about his passion for education and getting young people excited about technology and the future career opportunities it may offer.
2020-12-1845 min
ARC360 PodcastARC360 Webinar Audiocast Series 2, Episode 7 - ARC360: 2020.. and beyondThe final instalment of ARC360's bi-weekly webinARCs for 2020 - looking back at how events of 2020 have shaped the industry for all; exploring the two recurring themes of people and technology; and looking ahead to what the future may hold.
Featuring panellists:
• Lee Johnson, managing director, LD AutoVogue Ltd Accident Repair Centre
• Paul Sell, insurance claims consultant & director, Service Certainty
• Richard Taylor, European business development director, asTech
2020-12-1059 min
ARC360 PodcastARC360 Podcast Episode 8 - Aidan McCarron, Managing Director, AutoTech GroupOn this episode of the ARC360 podcast we catch up with Aidan McCarron, managing director at AutoTech Group who tells us about the group’s evolution; how the business is putting people first; and how 2020 has provided challenge and opportunity in equal measure.
He also talks about how cleaning trucks was his first foray into the sector; the increasing challenges posed by vehicle crime; and how sharing information with peers is proving invaluable in the battle against this.
Oh, and let’s not forget his recent footballing injury nightmare… and how the words of Richard Branso...2020-12-0828 min
ARC360 PodcastARC360 Webinar Audiocast Series 2, Episode 6 - Q4: Where are we now?The webinar will explore what short-term implications lockdown 2.0 and other regional restrictions are having across the sector; discuss the wider challenges, and opportunities, that it may present in the near term; and look further ahead to 2021 to understand exactly how the industry might look. And, of course, continue to take a gauge of outlooks from across the industry.
Panellists:
Michael Golding, network manager, LV=
Marc Holding, managing director, The Vella Group
Joe March, head of commercial and network management, Hills Salvage & Recycling Ltd
2020-11-131h 01
ARC360 PodcastARC360 Podcast Episode 7 - Paul Cunningham, Fix Auto DagenhamThis week’s podcast sees us chat with Paul Cunningham, commercial director at Fix Auto Dagenham who, in his usual light-hearted manner, explains how a motorbike injury was the catalyst behind his career journey which has seen him work his way from shopfloor to boardroom - along the way becoming the first Fix Auto UK franchisee.
He talks with great pride at how the determined and committed culture developed by the business over the years has shone through especially during recent times as the business has faced Covid-19 head on. Paul also provides an ‘ARC360 exclusive’ by revealing...2020-11-0451 min
ARC360 PodcastARC360 Webinar Audiocast Series 2, Episode 5 – Creating a sustainable futureSeries 2, Episode 5 of the ARC360 webinar carries the theme 'creating a sustainable future’ and discusses just how much has changed/continues to change across the sector and from three very different perspectives.
We look at what taking a 'step back' has meant and unravel the how, what and why of the sector moving ahead.
This week's panellists:
Richard Ketley, head of network, Innovation Group
Stuart Sandell, assistant vice president - sales - UK and Ireland, Enterprise Holdings
Luke Stafford, sales manager – new business, BASF
2020-10-291h 01
ARC360 PodcastARC360 Podcast Episode 6 - Jon Parker, PenningsThis week, we catch up with Jon Parker, business development director at Pennings, who reveals the workings and ethos behind the groups’ continued success; discusses why apprentices are essential; shares his ideas around ADAS recalibration being the ‘new MOT’; and explains the perils of Murphy’s law. Riding a bike, racing Lewis Hamilton and Tesla also all get a mention too. Enjoy.
2020-10-2235 min
ARC360 PodcastARC360 Webinar Audiocast 14 October 2020 - Paul Cunningham, Kelvyn Waugh & Chris WeeksSeries 2, Episode 4 of the ARC360 webinar sees us catch up with three more key industry personalities to discuss current market conditions; delve further into the evolution of the industry; explore the opportunities amongst all the challenges; and discuss what might lie ahead in Q4 and beyond.
Featuring:
Paul Cunningham, commercial director, Fix Auto Dagenham
Kelvyn Waugh, managing director, Prasco UK
Chris Weeks, executive director, NBRA
Three very different perspectives yet all key to the workings of the industry.
2020-10-1559 min
ARC360 PodcastARC360 Podcast - Episode 5 - Rob Ward, RWC Training CentreThis week we have the pleasure of talking to Milton Keynes’ based trainer, Rob Ward of IMI accredited RWC Training Centre to mark his three decades within the vehicle repair sector.
2020-10-0845 min
ARC360 PodcastARC360 Webinar Audiocast 30 September 2020 - Andrew Eade, Lee Wallbank and Kev ThompsonARC360: back to normality?
ARC360's bi-weekly webinar catch-up on how the automotive incident repair industry is finding its feet in the 'new norm'.
This webinar sees us catch up on the latest from across the sector including current trends; how the new restrictions may impact; and a look at how the market continues to evolve. We’ll explore the hot topics, once again resurfacing across the sector as well as look ahead to ask what Q4 and Q1 2021 might have in store, and are the goalposts beginning to move?
Plus, we will on...2020-10-011h 01
ARC360 PodcastARC360 Podcast Episode 15 - Sam Smith, managing director, Fix Auto UK (multi-sites)On this week’s ARC360 podcast we catch up with multi-Fix Auto UK site owner Sam Smith who provides a thoroughly entertaining insight into his journey from car-washing teenager to travel industry computer-programming expert through to now heading up the successful family business. Sam discusses why simplicity is the key; shares his thoughts on why ‘busy’ might not mean good; and highlights how ‘problems’ create opportunities to improve.
2020-09-2346 min
ARC360 PodcastARC360 Webinar Audiocast 16 September 2020 - The repairers' perspective with Sam Smith, Frixos Charalambous & Jordan FisherThis week we catch up with three very different vehicle repair entities to explore business developments and what the future has in store.
ARC360: back to normality? The repairers' perspective
Sam Smith, director, Fix Auto
Frixos Charalambous, managing director, Exan
Jordan Fisher, managing director, Axiom UK
2020-09-1659 min
ARC360 PodcastARC360 Podcast Episode 13 - Richard Ketley, Head of Network, Innovation GroupWe catch up with head of network at Innovation Group, Richard Ketley to find out more about his working life; how things have changed in the past few months; and what the future might hold.
ARC360 podcast is brought to you in association with corporate partners: BASF, BMS, Copart, EMACS, Entegral, Enterprise Rent-a-Car, Nationwide Vehicle Recovery Assistance, S&G Response, Sherwin Williams and CAPS; partners The Green Parts Specialists, Indasa, and Innovation Group; and strategic partners AutoRaise; NBRA; RepairTalks; and TrendTracker.
2020-09-0943 min
ARC360 PodcastARC360 Webinar Audiocast 2 September - Back to normality? with Mike Partridge, Mike Brockman & Andrew WalshHaving taken a break for August, we get straight back to business in our bid to track the evolution of the sector. How does the industry currently look from three very different perspectives? What has happened during our break? And what are your thoughts on the current status quo?
Recorded 2 September 2020, this week we catch-up with:
Mike Partridge, paint and body business manager, Volkswagen Group UK Ltd
Mike Brockman, CEO, Thingco
Andrew Walsh, founder & CEO, AW Repair Group
2020-09-031h 01
ARC360 PodcastARC360 Podcast Episode 11 - Julie EleyWe catch up with freelance health, safety, environmental and people specialist, Julie Eley to discuss the 'human side' of getting back to business.
2020-08-2536 min
ARC360 PodcastARC360 Podcast Episode 10 - Bob LinwoodWe catch up with Bob Linwood, CEO of AutoRaise to find out more about the charity; discuss the impact of the pandemic; get the lowdown on trailblazers; and gain an exclusive insight into the 'stepping up' campaign.
2020-08-1247 min
ARC360 PodcastARC360 Podcast Episode 9 - Phill Blowers, Peter Cox & Dave SargeantARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic.
Recorded 29 July 2020, this week we catch-up with:
Phill Blowers, commercial director, Indasa Abrasives (UK) Ltd
Peter Cox, european motor claims procurement manager, QBE
Dave Sargeant, managing director, Gemini Accident Repair Centres and chairman of AutoRaise
2020-07-301h 00
ARC360 PodcastARC360 Podcast Episode 8 - 'Repairer Special' with Rick Kerry, Richard Steer & Chris WeeksARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic.
Recorded 22 July 2020, this week we catch-up with:
Rick Kerry, director, Ipswich Accident Repair Centre
Richard Steer, CEO, Steer Automotive Group Ltd
Chris Weeks, executive director, NBRA
2020-07-2200 min
ARC360 PodcastARC360 Podcast Episode 7 - Andy Lawlor, Jane Pocock & Dave ThompsonARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic.
Recorded 15 July 2020, this week we catch-up with:
Andy Lawlor, business development director, Motofix Accident Repair Centres
Jane Pocock, managing director – UK & Ireland, Copart Inc
Dave Thompson, director of claims, Tesco Underwriting
2020-07-151h 00
ARC360 PodcastARC360 Podcast Episode 6 - Sean Carey & Ian ThompsonARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic.
Recorded 8 July 2020, ARC360 goes 'international' by catching up with Sean Carey, president, SCG Management Consultants LLC and Ian Thompson, group chief claims officer, Zurich Insurance.
2020-07-0859 min
ARC360 PodcastARC360 Podcast Episode 5 - Keith Malik, Wayne Mason-Drust & Sue WhyteARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic.
Recorded 24 June 2020, this week we catch up with:
Keith Malik, senior director – global sales, Sherwin-Williams
Wayne Mason-Drust, managing director, Accident Express Group
Sue Whyte, managing director, Action 365 Ltd
2020-06-241h 01
ARC360 PodcastARC360 Podcast Episode 4 - Neil Atherton, Richard Thorogood & David VellaARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic.
Recorded 17 June 2020, this week we catch up with:
Neil Atherton, sales & marketing director, Autoglass/Belron UK Ltd
Richard Thorogood, owner Partner & Group Director, Rainbow Bodyshop Group
David Vella, business development director, GT Motive
2020-06-1756 min
ARC360 PodcastARC360 Podcast Episode 3 - Dean Lander, Paul Llewellyn & Louise WoolacottARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic.
Recorded 10 June 2020, this week we catch up with:
Dean Lander, head of repair sector services, Thatcham Research
Louise Woolacott, managing director, Fix Auto Mid Devon
Paul Llewellyn, head of motor claims, Ageas
2020-06-1058 min
ARC360 PodcastARC360 Podcast Episode 2 - Trevor Webb, Mark Turner & Chris WeeksARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic.
Recorded on 3 June 2020, this week we catch up with:
Trevor Webb, claims director, Sabre Insurance
Mark Turner, CCO, WNS Assistance
Chris Weeks, executive director, NBRA
2020-06-031h 00
ARC360 PodcastARC360 Podcast Episode 1 - Olly Chambers, Gary De Groot & Jon ParkerARC360’s weekly catch-up on how the automotive incident repair industry is re-emerging in the wake of the COVID-19 pandemic.
Recorded on 27 May 2020, this week we catch up with:
Olly Chambers, director of sales & operations, Entegral
Gary De Groot, business development director, Innovation Group
Jon Parker, business development director, Pennings
2020-05-2758 min