Shows
RetailgenticJason Nyus: President & GM at Shopware on Agentic Commerce, Open Ecosystems, and the Future of CheckoutIn this episode of the Retailgentic Podcast, Scot Wingo sits down with Jason Nyus, General Manager of North America at Shopware, a leading open-source e-commerce platform. Jason brings over 25 years of experience (20+ at Digital River) to unpack where e-commerce is heading, why Shopware is betting big on agentic commerce, and how the Agentic Commerce Alliance could shape the industry’s future.Timestamps:02:00 – Jason’s 25-year journey in e-commerce, from Digital River to Shopware06:00 – The early days of app stores: Nokia, Blackberry, Microsoft09:45 – Why Digital River pivoted and what commoditization taught him13:00 – Why Shopware sees opportu...
2025-09-3049 min
Commerce FamousCommerce Famous Podcast | Brendan Cameron + Jason Nyhus – Lessons from a B2B Insider – Live from Shoptoberfest!Host Jason Nyhus sat down with Brendan Cameron from AmericanEagle.com at Shoptoberfest in Brooklyn, NY to discuss some of his personal experiences in commerce over the years. Tune in to listen as they dig into some of Brendan's strategies to be omnipresent in the B2B commerce community.
2025-09-2324 minCommerce FamousCommerce Famous Podcast | Big Chat with Brent BellmHost Jason Nyhus catches up with the esteemed ecommerce and payments legend Brent Bellm with a talk about how he led the BIG growth of BigCommerce, BIG IPOs, and BIG payments innovation. Sharing lessons learned and the payments evolution in ecommerce, they discuss Brent's many successful IPOs, achieving market disruption and rapid growth through payments innovation.
2025-09-081h 01Commerce FamousCommerce Famous Podcast | S3E02: Andy Hoar | B2B Midmarket CommerceJoin Jason Nyhus in this episode of "Commerce Famous" as he sits down with Andy Hoar, a renowned figure in B2B ecommerce. Discover Andy's journey from economic consulting to becoming a pivotal voice in ecommerce. They delve into the evolution of the industry, the importance of market signals, and the unique challenges and opportunities within the B2B space. Tune in for a deep dive into the world of B2B commerce and the underserved mid-market, as Andy shares insights on his newly released Paradigm B2B analysis of the leading platforms, and the role of Agentic AI in...
2025-08-0546 min
Commerce Famous PodcastS3E02: Andy Hoar | B2B Midmarket Commerce2025 Paradigm B2B Report Midmarket Commerce Solutions | Shopware | ShopwareCombine version | Paradigm B2B
2025-08-0546 min
Commerce FamousCommerce Famous Podcast | S3E01 | Paul Briscoe & Arvind Rapaka | AI Revolution: Transforming the Future of ShoppingSeason 3 kicks off with Jason Nyhus hosting guests Paul Briscoe from Human Element and Arvind Rapaka from Webscale. Tune in as they talk about their professional journey, the evolution of AI, the impact AI is having on Agentic Commerce and exciting innovation that is transforming the future of shopping experiences.
2025-07-2840 minCommerce FamousCommerce Famous Podcast | 033 | Ben Marks & Jason Nyhus | Transitions & ReflectionsIn this final episode of Season 2, Ben and Jason discuss their personal journey -- from when they met to what is next on the horizon as Ben moves on and starts his new business venture. Tune in to hear their candid conversation as they reflect on their experiences together over the years, and the transition to a new chapter.
2025-06-2643 minCommerce Famous Podcast031 | Dennis Höting and Sander Mangel | Hobnobbing on Shopware's New Community HubThe Shopware Community Hub aims to enhance community engagement.Quality learning content is essential for community enablement.Community events foster connections and collaboration.The development of the hub involved extensive community feedback.Investing in education is a priority for Shopware.The hub facilitates knowledge sharing among community members.Interactivity in learning paths enhances the educational experience.Community contributions are vital for the hub's success.Building a strong ecosystem requires collaboration and support.The hub is designed to adapt to the needs of its users. The interaction is the core of community engagement.Intrinsic motivation can lead to more sustainable contributions...
2025-04-221h 04
Higgle: The B2B Sales ClubDebunking the Colossal Myth of B2B Consumerization with Jason NyhusCould digital sales rooms be the game changer your sales team needs to overcome channel conflict and boost revenue? Jason Nyhus serves as President of Shopware, a market leading open source commerce platform with over 50,000 clients, which enables retail brands to quickly scale their businesses and easily sell across every channel. He was previously SVP of sales, marketing and partnerships at Digital River. He is a highly accomplished sales, marketing and partnership leader with over 20 years of experience in ecommerce, driving revenue growth and market adoption in the technology industry. His global expertise spans various product/service...
2025-03-0335 min
eCommerce AI: The Revenue Revolution Shopware’s Vision with Jason Nyhus: AI-Driven eCommerce for B2B SuccessIn this episode of eCommerce AI, Jason Nyhus, President and GM of Shopware, discusses the evolving landscape of e-commerce, particularly focusing on mid-market B2B companies. He highlights the importance of innovation, the role of AI in streamlining e-commerce processes, and Shopware's unique position in the market compared to competitors. The conversation also touches on the significance of understanding customer needs and the future of e-commerce technology.https://www.shopware.com/en/solutions/b2b/ https://www.linkedin.com/in/jasonnyhus/
2025-01-3021 min
Varato's Digital Transformation PodcastRevolutionizing Sales with Digital Tools with Jason Nyhus from ShopwareIn this conversation, Matt Harris and Jason Nyhus delve into the concept of Digital Sales Rooms, exploring their significance in B2B sales. They discuss the differences between B2B and B2C sales strategies, emphasizing the importance of relationships in B2B transactions. The conversation highlights generational shifts in buying behavior, the consumerization of B2B, and the innovative features of Digital Sales Rooms, including pre-curated and rep-guided sessions. The discussion concludes with insights on integrating these tools with CRM systems to enhance sales efficiency. The conversation explores the integration of digital sales tools with CRM systems, emphasizing...
2025-01-2425 min
Mind Your Own Marketing BusinessB2B Ecommerce Challenges with Jason Nyhus from ShopwareIn this episode of the Mind Your Own Marketing Business podcast, host Joe Barsness sits down with Jason Nyhus, the North American GM at Shopware, a rapidly growing ecommerce platform.
With a background in marketing and sales, Jason shares his journey from small-town Iowa to his current role at Shopware, a German-based company that has already captured a significant market share in Europe and is now expanding into the U.S. Together, they dive into the world of e-commerce, discussing how Shopware is uniquely positioned to support businesses with complex needs, from pricing models to B2B challenges, and why...
2024-12-0231 min
eCommerce MastersDisrupting the eCommerce Industry with Jason Nyhus of Shopware - EP008Meeting Jason Nyhus from Shopware
In this episode of eCommerce Masters, host Ethan Giffin welcomes Jason Nyhus, GM of Shopware North America, for an engaging conversation about the eCommerce landscape. Jason shares his 25-year journey in the industry, highlighting the lessons he’s learned and the unique value Shopware brings to merchants.
Learn about Shopware's positioning as a flexible alternative for mid-market merchants with complex needs—offering a customizable platform without the vendor lock-ins and rev-share structures of competitors. Jason emphasizes how Shopware's open-source approach allows merchants to "bring their own cloud" and reduce operational costs whil...
2024-11-1944 minVarato's Digital Transformation PodcastRevolutionizing B2B Commerce with Jason Nyhus of Shopware: Digital Sales, SaaS, and InnovationJoin Jason Nyhus of Shopware and Matt Harris of Varato and Harris Web Works as they explore groundbreaking strategies for digital transformation in B2B eCommerce. This engaging discussion covers the importance of empowering sales reps, overcoming channel conflict, and leveraging next-generation tools for competitive advantage. Whether you're a small business or a mid-market enterprise, this conversation delivers actionable insights for thriving in today's digital landscape.
#digitaltransformation #B2BeCommerce #DigitalTransformation #Shopware #Varato #ECommerceInnovation #B2BSales #TechnologySolutions #BusinessGrowth #MidMarket #SmallBusiness
2024-11-0144 min
Commerce Famous Podcast028 | Eric Erway | Lessons from Magento: product, shipping, and innovationIn this episode of Commerce Famous, host Ben Marks chats with Eric Erway, Vice President of Product at ShipperHQ, and a former Magento product leader. Eric brings his wealth of experience from his time at Dell, Magento, and Cart.com to explore the intricacies of ecommerce logistics and fulfillment.They dive deep into how ShipperHQ is transforming the shipping experience by providing merchants with powerful tools to optimize shipping costs, offer real-time rates, and streamline the customer experience. Eric shares insights into how advanced analytics, dimensional packing, and carrier backup rates are helping businesses save money and meet...
2024-10-0136 min
Commerce Famous Podcast028 | Jim Herbert | Reflections on BigCommerce, Patchworks and beyondIn this episode of Commerce Famous, host Ben Marks sits down with Jim Herbert, the CEO of Patchworks, at Shoptalk EU in Barcelona. Jim shares insights from his extensive career in digital commerce, including his time as Senior Vice President of BigCommerce EMEA and his transition to leading Patchworks.They discuss the evolution of ecommerce technology, the growing importance of integration platforms, and how Patchworks is simplifying complex workflows with their innovative solutions. Jim also dives into the challenges of scaling businesses in Europe, the role of AI and low-code solutions in the ecommerce space, and what the...
2024-09-1744 min
Commerce Famous Podcast027 | Nicole Leinbach Hoffman | Stimulating commerce: disrupting retail and sexual wellnessIn this episode of Commerce Famous, host Ben Marks sits down with Nicole Leinbach Hoffman, founder of Retail Minded and co-founder of the Independent Retailer Conference. Nicole shares her journey from working in marketing for major brands like Adidas to creating a platform that connects retailers with knowledge, resources, and community. She reflects on how she launched her retail education conference series in 2011 and how it evolved over the years, especially with the challenges brought on by the pandemic.Nicole dives into her latest venture, Stimulate, a B2B sexual wellness trade show designed to support retailers with...
2024-09-0328 min
Commerce Famous Podcast026 | Paul Rogers | Hack, build, scale: shaping the future of ecommerceIn this episode of Commerce Famous, host Ben Marks sits down with Paul Rogers, co-founder of Vervaunt, a London-based ecommerce consultancy and performance marketing agency. Paul shares his journey through the ecommerce industry, starting from his early days in scrappy digital roles to leading major replatforming projects for luxury and premium brands. They dive into the challenges of building and scaling a business in the fast-evolving ecommerce landscape, discussing everything from the rise of AI and machine learning in digital marketing to the complexities of modern replatforming projects. Paul also opens up about the creation of Vervaunt Labs and...
2024-08-2736 min
The Marketing Playbook with Mark FriedmanJason Nyhus - President and GM of Shopware Jason Nyhus, the President and General Manager of Shopware, adds his page to the Marketing Playbook. Hear how to find the white space opportunity, why you should care deeply about what your customers care about, how to find a job that fits your personality, Jason’s passions for sports and marketing, and the role the Mall of America played in his career. Connect with Jason on LinkedIn
2024-08-2236 min
The Marketing Playbook with Mark FriedmanJason Nyhus - President and GM of ShopwareJason Nyhus, the President and General Manager of Shopware, adds his page to the Marketing Playbook. Hear how to find the white space opportunity, why you should care deeply about what your customers care about, how to find a job that fits your personality, Jason’s passions for sports and marketing, and the role the Mall of America played in his career. Connect with Jason on LinkedIn
2024-08-2236 min
THE ECOMMERCE EDGE Podcast with Jason GreenwoodE408:🎙️THE GERMAN ECOMMERCE PLATFORM TAKING ON THE WORLD | JASON NYHUS - SHOPWARE | THE ECOMMERCE EDGE Podcast💡Jason (https://www.linkedin.com/in/jasonnyhus) is the President & GM of Shopware - https://www.shopware.com/en
💡Shopware is an eCommerce platform founded by Stefan Hamann in Germany in 2000
💡Shopware is an extremely popular Open Source eCommerce platform in Europe and they now have their sights set on world domination, starting with a huge push into the US
💡Shopware offers self-hosted, PaaS, single tenant SaaS and multi-tenant SaaS versions of their software, making them quite unique in the eCommerce ecosystem
💡In this episode, Jason & Jason discuss how merchant needs have radically evolved over th...
2024-08-1645 min
Commerce Famous Podcast025 | Linda Bustos | "The ecommerce truffle pig" on industry trendsIn the second episode of Season 2 of Commerce Famous, host Ben Marks welcomes Linda Bustos, a well-known figure in the ecommerce world and expert in customer journey analysis. Linda shares her unique insights into the evolution of digital commerce, discussing the rise of social media, the impact of emerging technologies like AI, and the importance of community in the digital age. Known for her work on the Get Elastic blog, Linda also reveals her process of discovering innovative ecommerce practices, describing herself as an "ecommerce truffle pig" who hunts for valuable insights to share with the community. This episode...
2024-08-1334 min
Commerce Famous Podcast024 | Brian Beck | The B2B commerce evolution | Season 2 opener!Welcome to Season 2 of Commerce Famous! In this premiere episode, host Ben Marks sits down with Brian Beck, a 25-year veteran in the ecommerce space, renowned for his expertise in B2B. Together, they delve into the evolving landscape of B2B commerce, discussing how digital transformation is reshaping the industry. From customization needs to emerging trends, this episode is packed with insights that are crucial for anyone navigating the complexities of B2B ecommerce. Don't miss out on this engaging start to the new season!Brian Beck on LinkedInEnceiba on LinkedInMaster B2...
2024-07-3035 min
The Digital Fix Podcast Hosted By Sean HalterJoin Nichole Maggio, Director of Media at Luquire and Jason Nyhus, President/GM Shopware along with Hosts Sean Halter and Steven Moy for this episode of The Digital Fix podcast - Presented by MiO Marketplace and Moy & HalterJoin Nichole Maggio, Director of Media at Luquire and Jason Nyhus, President/GM Shopware along with Hosts Sean Halter and Steven Moy for this episode of The Digital Fix podcast - Presented by MiO Marketplace and Moy & Halter
2024-07-2429 min
Commerce Famous PodcastRecast | Brian Lange | The intersection of commerce and cultureIn this recast episode of Commerce Famous (first published in November 2023), host Ben Marks is joined by Brian Lange, an industry veteran from Future Commerce. They dive deep into the evolution of ecommerce, exploring how the sector has transformed over the years, especially with the rise of mobile and AI technologies. The discussion covers the journey from open-source platforms to the dominance of SaaS solutions, and how these changes have influenced both consumer behavior and business strategies.Listeners will gain insights into the unique challenges and opportunities within the ecommerce space, the concept of the participatory economy...
2024-07-0944 min
Commerce Famous PodcastRecast | Nick Johnson | The future of B2B distributionWelcome to another great recast episode of Commerce Famous, first published in November 2023:Ben welcomes Nick Johnson to the show. Nick is Managing Partner at Applico, co-author of the book Modern Monopolies (and also the world's first Pokémon master!). "B2B distribution sits behind everything," says Nick who has been working in the industry for many years and explains why B2B distribution is a market that is ripe for disruption and being penetrated by technology and new players. Enjoy!Nick Johnson on LinkedInApplicoApplico CapitalB2B Distribution Newsletter
2024-07-0240 min
Commerce Famous PodcastRecast | Andrew Youderian | From dropshipping to community buildingWelcome to one more Recast episode Commerce Famous!Ben meets with fellow "community nerd" Andrew Youderian. Andrew, the legendary founder of eCommerceFuel, built a strong community of entrepreneurs, many from the Shopify world, and made this his own business. Earlier in his career, Andrew pioneered the drop-shipping space and became famous for his transparency and creative marketing ideas. And as a bonus, if after listening to this episode, you feel like working with Andrew, he brings a special job offer to our listeners. Enjoy!Andrew Youderian on LinkedIneCommerceFuelsSuggest a Guest...
2024-06-2551 min
Commerce Famous PodcastRecast | Lindy Crea | The future of subscriptions in ecommerceWelcome to another Recast episode (first published in October 2023).Ben sits down with Lindy Crea, the VP of Strategic Alliances at ReCharge Payments, a subscription service particularly popular with Shopify merchants. Throughout her career, Lindy has focused on building meaningful partnerships; she worked for the Clinton Foundation on establishing public-private collaborations in Mozambique, led global partnerships for Klarna during the company's US expansion, and currently runs partnerships at ReCharge. So it's natural that Lindy and Ben also discuss consumer friendly subscription models and speculate in which direction the industry might be heading. Another must-listen episode. Enjoy!...
2024-06-1842 min
Commerce Famous PodcastRecast | Jorrit Steinz | The future of ecommerce marketplacesIn this Recast episode, which originally aired in September 2023, Ben meets one of the premier marketplace experts: Jorrit Steinz, Founder & CEO of ChannelEngine and, above all, a serial entrepreneur. Jorrit just enjoys the development and growth of new and exciting business opportunities, and in this fast-paced episode Jorrit takes us on a wild ride through his career and the ever-changing ecommerce landscape. Sit back, relax and try to keep up with Jorrit!Jorrit Steinz on LinkedInChannel EngineSuggest a Guest for the Commerce Famous PodcastCommerce Famous is proudly presented...
2024-06-1139 min
Commerce Famous PodcastRecast | Darin Lynch | Irish Titan's growth playbookToday, we bring you another Recast episode, first published in August 2023. Ben talks to a true titan of the industry: Darin Lynch, the Founder and CEO of Irish Titan. Darin started the Minneapolis-based agency back in 2004 and, today, almost 20 years later, he and his team are going stronger than ever.Irish Titan builds and grows ecommerce channels, following their unique philosophy. In Darin's own words: "We have a 'Titan only' model - 100% of our work is done by our Titans (no contractors, freelancers, or offshore workers). We’ve never been accused of being quiet BUT we love to...
2024-06-0448 min
Commerce Famous PodcastRecast | Hani Batla | Adorama's journey through modernizationWelcome to a re-release episode of Commerce Famous. Ben Marks is “Hanging out with Hani” - that is Hani Batla, the CIO & CTO of Adorama, the famed New York City retailer. Hani’s illustrious career has taken him to legendary companies, including Verizon, Comcast, Ericsson, HBO, and now Adorama. Find out why Hani joined a retailer after many years in media, and how he drives modernization at a company that has been selling online since the late 90s!Hani Batla on LinkedInAdoramaSuggest a Guest for the Commerce Famous PodcastCommer...
2024-05-2846 min
Commerce Famous PodcastUpdate | Ben Marks | End of Season 1: What's next?Season 1 of Commerce Famous has wrapped up!In today's short bonus episode, host Ben Marks shares an exciting update on what's next for the podcast, how you can become a guest, and details about his second podcast project. Tune in for this brief but important 84-second announcement!Ben on LinkedInBen on Twitter/XFind Ben's new podcast here!Commerce Famous is proudly presented by Shopware, the leading open commerce platform for all your B2C and B2B needs.
2024-05-2101 min
Commerce Famous Podcast023 | Ethan Giffin | Navigating the new normal of ecommerceIn this episode of Commerce Famous, host Ben Marks sits down with Ethan Giffin, founder of Groove Commerce, a creative studio specializing in ecommerce engineering and growth marketing based in Baltimore. They delve into the evolution of ecommerce, reflecting on past changes and current trends, such as the impact of GA4 updates and the significance of site speed and SEO for online retailers.Ethan shares insights into Groove Commerce's holistic approach, emphasizing the integration of design, development, and marketing to optimize ecommerce performance. They also discuss the importance of choosing the right tech stack and the role of...
2024-05-0730 min
The Story of a BrandShopware - Empowering Mid-Market MerchantsIn this enlightening episode, Ramon Vela sits down with Jason Nyhus, General Manager of Shopware, to unravel the intricacies of the e-commerce industry and the unique position Shopware holds within it. This episode is brought to you by Compass Rose Ventures and SARAL - The Influencer OS for Brands. Our conversation unveils Shopware's journey from its roots to becoming a beacon for mid-market businesses navigating the e-commerce waters. We delve into how Shopware’s ethos, architecture, and innovative features set it apart in a competitive landscape and the vision that propels it forward. ...
2024-05-071h 02
Commerce Famous Podcast022 | Steve Dennis | Adapt or fail: surviving the retail shake-upIn this Commerce Famous episode, Ben Marks talks with Steve Dennis at Shoptalk 2024 in Las Vegas. Steve reflects on his panel discussion about retail innovation and his career, including pivotal roles at Sears and Neiman Marcus. They touch on Steve's best-selling book "Remarkable Retail," revised for the pandemic's impacts, and the potential of AI in the industry.Steve's new book "Leaders Leap," launching on April 23, the same day as this episode, is also discussed, emphasizing the need for leadership and adaptability in retail's changing landscape. This episode offers insights into the challenges and opportunities in retail today.
2024-04-2331 min
Commerce Famous Podcast021 | Noah Oken-Berg & Marisol Garcia | Building Above The FrayIn this episode of Commerce Famous, Ben Marks is joined by Noah Oken-Berg and Marisol Garcia, co-founders of Above The Fray. Noah, with a background in the wireless world and agency space, alongside Marisol, a seasoned professional in public accounting, share their journey into ecommerce. Their discussion delves into the unique blend of instinct, necessity, and diverse expertise that catalyzed their agency's inception in the Pacific Northwest.They unpack the essence of adaptability, the strengths of a global team, and the critical financial maneuvers that have steered their path. This episode offers a deep dive into ecommerce...
2024-04-1632 min
Commerce Famous Podcast020 | Kevin Eichelberger | Behind the scenes of Blue Acorn's riseIn this episode of Commerce Famous, hosts Ben Marks sits down with Kevin Eichelberger, founder of Blue Acorn, where Ben was employee number one! Kevin shares insights into the early days of Blue Acorn, the challenges of the ecommerce space, and the evolution of the industry. The conversation delves into topics such as the impact of social commerce, the shifting consumer behavior, and the entrepreneurial opportunities within the ecommerce ecosystem. Join us as we explore the fascinating journey of Kevin Eichelberger in shaping the world of digital commerce.Kevin Eichelberger on LinkedInBlue Acorn iCi...
2024-04-0225 min
Talk Commerce[Live from ShopTalk] the Challenges of Mid-Market: Insights from Jason NyhusSummaryIn this episode of Talk Commerce, Brent Peterson is joined by Jason Nyhus from Shopware and Vijay Golani from Evrig Solutions. They discuss the challenges faced by mid-market merchants, particularly the increasing costs as their sites get busier. They highlight the recent price increase by Shopify and how it affects merchants. They also delve into the complexities of B2B commerce and the limitations of cloud-only solutions. The conversation touches on the importance of customization and code ownership in e-commerce platforms. The episode concludes with a discussion on the emerging trend of AI in...
2024-03-2627 min
Commerce Famous Podcast019 | Jason "Retailgeek" Goldberg | "We're all entitled to zero sales!"In this captivating episode of Commerce Famous, host Ben Marks is joined by the eminent Jason "Retailgeek" Goldberg, a titan in the commerce realm and the Chief Commerce Strategy Officer at Publicis.Jason, also celebrated for his insightful contributions on the Jason and Scot Show, delves into his extensive experience in the commerce industry, highlighting his unique perspective on the evolution of retail and digital commerce. From discussing the origins and growth of the Jason and Scott Show to exploring Jason's rich family history in retail and his pivotal role in the early days of ecommerce at Blockbuster...
2024-03-1941 min
Commerce Famous PodcastCameo | Jason Nyhus at the eCom@One Podcast | Commerce Famous CameoWelcome to another Commerce Famous Cameo!This week Shopware's Jason Nyhus was featured on the eCom@One with Richard Hill Podcast and we want to share this exciting episode with you right here in the Commerce Famous feed.Topics Covered– Jason's 20 year journey in eCommerce that has led him to become the President of Shopware– Online merchants should focus on complexity over revenue– Report titled “Journey of the Mid Market Merchant”. Unbiased research– Key takeaways from the forgotten tech market– Discussion about global channels– Choosing software providers is confusing for merchants–...
2024-03-1637 min
eCom@One with Richard HillE180: Jason Nyhus - The Forgotten Mid Market: Challenges, Opportunities, and the Role of Technology in eCommerceMid-market merchants, do you feel lost and forgotten in a rapidly evolving eCommerce landscape?
Jason Nyhus, General Manager and President at Shopware, joins Richard in this episode to delve into the mid-market merchant world. He brings 20-years of expertise to the table, specialising in software development during his career. Shopware is a German born open source eCommerce platform that helps merchants increase their online sales.
Listen in to hear the key findings from the “Forgotten Mid-Market Report” - an unbiased piece of research funded by Shopware and conducted by Rick Watson. It explores those merchants stuck...
2024-03-1136 minTalk CommerceShopware live from eTail West with Jason NyhusSummaryIn this episode, Brent Peterson interviews Jason Nyhus, the General Manager of Shopware US. They discuss the background and culture of Shopware, the innovation and differentiation of the platform, the challenges of enterprise platforms and Shopware's focus on the mid-market, the power of open source and community in Shopware, the importance of serving the mid-market and providing value, Shopware's AI capabilities and driving innovation, the impact of pricing models on merchants, the outlook for 2024 and the role of agencies, the strengths of B2B commerce in Shopware, optimism in the e-commerce industry, upcoming conferences...
2024-03-0626 min
Commerce Famous Podcast018 | Sarah Lang | Be honest! New ecommerce strategiesIn this episode of Commerce Famous, Sarah Lang, CEO of Hob by Horse, shares her agency's unwavering commitment to honesty in client interactions. This enlightening conversation delves into Hob by Horse's unique approach to business, including their bold decision to reduce marketing spendings to zero at the start of the year. Lang discusses the strategic shift towards content-driven client acquisition and how transparency and honesty have been pivotal in building trust and fostering long-lasting relationships. This episode not only highlights the importance of integrity in commerce but also provides insights into innovative business strategies that prioritize customer satisfaction and...
2024-03-0533 min
Commerce Famous PodcastBonus | Ben Marks and Maier Bianchi visit the Discovered Podcast | Commerce FamousSwitcheroo! In this bonus episode, Commerce Famous host Ben Marks is being interviewed. Recently, Ben and Maier Bianchi of Bemeir were guests in Rachel Tonner's podcast "Discovered by Klevu." We cross-post the entire episode here. Enjoy!The original podcast description:Step into the bustling world of ecommerce operations with Rachel Tonner in this enlightening episode. Rachel hosts Ben Marks from Shopware AG and Maier Bianchi of Bemeir, both leading figures with vast experience in ecommerce.Together, the trio navigates the intricate terrains of operational efficiency in an industry known for its rapid pace, and turbulent...
2024-02-2733 min
Commerce Famous Podcast017 | Niraj Aswani | NLP and ecommerce: crafting better online shopping with AIToday, Ben welcomes Klevu's CTO and Co-Founder Niraj Aswani. The two dive deeper into Niraj's journey from a strong academic foundation in natural language processing to confronting real-world challenges in ecommerce search functionality. They examine how Niraj's expertise has been instrumental in Klevu's development of advanced search technologies, making online shopping more intuitive and efficient for users. The conversation also covers the broader implications of integrating AI and machine learning into ecommerce platforms, focusing on how these innovations are transforming customer experiences, improving search accuracy, and influencing the future direction of the retail industry. Enjoy!Niraj Aswani...
2024-02-2031 min
Commerce Famous Podcast016 | Mark Friedman | The journey of the mid-market merchant"Breaking Up Is Hard to Do: The Journey of the Mid-Market Merchant" is the title of a ground-breaking report that Mark Friedman, today's podcast guest, has just co-authored with Rick Watson.Download the report for freeMark joins Ben to talk about his findings as well as discuss how his long career in the retail industry has shaped his views on the mid-market.Mark is a seasoned professional in the retail industry with a history of leading companies through periods of transformation. Having previously worked at Brooks Brothers, Mark was invited by the...
2024-02-0632 min
The Hard Truth About B2B eCommerceEpisode 114: Jason Nyhus, President of ShopwareSend us a textJason Nyhus spent over 20 years building one of the most successful eCommerce companies in the world, Digital River. He recently joined Shopware as the president of Shopware to expand its presence in the United States. Shopware is gaining traction in B2B eCommerce and has a very strong focus on B2B eCommerce, especially the midmarket. We discuss how technology is advancing and can be used to level up any company in B2B today.
2024-01-241h 02
Commerce Famous PodcastRecast | Jim Lofgren | Nosto's CEO on crucial shifts in ecommerceWelcome to a special re-release episode of Commerce Famous, where today we revisit a thought-provoking conversation with Jim Lofgren, CEO of Nosto. Host Ben Marks delves into Jim's unexpected journey from aspiring banker to influential figure in the ecommerce world. Jim shares his passion for the industry, recounting his early forays into online selling and his deep interest in customer experience. The discussion turns to the impact of AI on ecommerce, with Jim shedding light on the potential of generative AI for personalized customer interactions and the nuances of maintaining authentic brand experiences. Join us as we explore the...
2024-01-2326 min
Commerce Famous Podcast015 | Stefan Hamann | The ecommerce evolution and AI's future roleJoin us on the latest episode of Commerce Famous as our host, Ben Marks, dives into an insightful conversation with Stefan Hamann, the visionary co-founder and CEO of Shopware. It's not just a chat about e-commerce trends - it's a deep dive into the future of shopping experiences, the evolution of AI in e-commerce, and a behind-the-scenes look at one of the industry’s leading platforms. Here's what you'll gain from tuning in:The Spatial Commerce Revolution: Discover how Shopware is breaking the mold with 3D experiences that could redefine how we interact with products online.AI...
2024-01-0947 min
Commerce Famous PodcastRecast | Tink Taylor | How dotdigital revolutionized digital marketingWe'll be back with a brand new episode next week. In the meantime, please enjoy this recast of Commerce Famous episode 2 with Tink Taylor, the man who changed online marketing for good!Tink Taylor is the Founder & President of the dotDigital Group PLC (dotdigital). Tink has over 20 years of experience in the field of digital communications and has introduced digital marketing to companies large & small. Tink has been pivotal in the development of digital marketing since its outset in both the UK and the USA and is generally considered to be an absolute legend in the industry.
2024-01-0238 min
Commerce Famous PodcastRecast | Roy Rubin | It all started with MagentoHappy Holidays! We are taking a little break from releasing new episodes. Instead, please enjoy this recast of the very first Commerce Famous episode!Ecommerce legend Roy Rubin, co-founder and angel investor at R-Squared Ventures, is the guest of honor on our inaugural Commerce Famous episode. Roy, co-founder and former CEO of Magento, and host Ben Marks discuss the origins of the open source model, Roy’s long career in ecommerce, the major shifting points in the industry, the rapidly expanding development of AI in ecommerce, and whether or not Roy is already investing in AI projects. Ro...
2023-12-2640 min
Commerce Famous Podcast014 | Krish Iyer | What 22 years in ecommerce logistics have taught meKrish is the Vice President of Strategic Partners and Industry Relations for Auctane, which includes ShipStation, ShippingEasy, ShipEngine and Stamps.com. A respected expert in ecommerce, particularly shipping, Krish is often quoted in publications such as The Wall Street Journal, Business Insider and the New York Times. An industry leader with over 20 years of experience, Krish brings perspectives from FedEx, Pitney Bowes, Neopost and Auctane. In addition, Krish serves as the Vice President of the Package Shippers Association (PSA), which serves as the voice of the package shipping industry. Enjoy!Krish Iyer on LinkedInAuctane...
2023-12-1233 min
Commerce Famous Podcast013 | Brian Lange | What the Future of Commerce will look like"Looking at where commerce and culture intersect today helps us understand where the Future of Commerce is going to be," says Brian Lange, co-founder of the Future Commerce media company. Brian is this week's guest on Commerce Famous. He and host Ben Marks discuss where and why people buy things, why brands are the modern muses and how, for businesses, getting lean (in the right way!) might be crucial for a successful 2024. Enjoy!Brian Lange on LinkedInFuture CommerceFuture Commerce LearningAI in Commerce Report free downloadSuggest a Guest for...
2023-11-2844 min
Commerce Famous Podcast012 | Nick Johnson | "B2B distribution sits behind everything"Today Ben welcomes Nick Johnson to the show. Nick is Managing Partner at Applico, co-author of the book Modern Monopolies (and also the world's first Pokémon master!). "B2B distribution sits behind everything," says Nick who has been working in the industry for many years and explains why B2B distribution is a market that is ripe for disruption and being penetrated by technology and new players. EnjoyNick Johnson on LinkedInApplicoApplico CapitalB2B Distribution NewsletterSuggest a Guest for the Commerce Famous PodcastCommerce F...
2023-11-1540 min
Commerce Famous Podcast011 | Jim Lofgren | Nosto's CEO is on a quest to make every single online impression countThis week, Ben welcomes Jim Lofgren, the President and CEO of Nosto, one of the world's leading commerce experience platforms. Jim talks about his genuine love for ecommerce and why he chose a career in the industry over investment banking. Then he shares his insights from Nosto's 10+ years of working with AI and where he predicts we are heading with it. Jim and Ben wrap up the conversation by explaining Nosto's mission and vision of making every single impression count for online stores. EnjoyJim Lofgren on LinkedInNostoSuggest a Guest for...
2023-11-0226 min
Commerce Famous Podcast010 | Andrew Youderian | How to build a no-BS community for entrepreneurs"Community is hard to build and valuable!"Exciting times for Ben! This week he meets with fellow "community nerd" Andrew Youderian. Andrew, the legendary founder of eCommerceFuel, built a strong community of entrepreneurs, many from the Shopify world, and made this his own business. Earlier in his career, Andrew pioneered the drop-shipping space and became famous for his transparency and creative marketing ideas. And as a bonus, if after listening to this episode, you feel like working with Andrew, he brings a special job offer to our listeners. Enjoy!Andrew Youderian on LinkedIneCommerceFuels
2023-10-1751 min
Commerce Famous Podcast009 | Lindy Crea | Building partnerships, from the Clinton Foundation to Klarna and ReChargeToday, Ben sits down with Lindy Crea, the VP of Strategic Alliances at ReCharge Payments, a subscription service particularly popular with Shopify merchants. Throughout her career, Lindy has focused on building meaningful partnerships; she worked for the Clinton Foundation on establishing public-private collaborations in Mozambique, led global partnerships for Klarna during the company's US expansion, and currently runs partnerships at ReCharge. So it's natural that Lindy and Ben also discuss consumer friendly subscription models and speculate in which direction the industry might be heading. Another must-listen episode. Enjoy!Lindy Crea on LinkedInReCharge Payments
2023-10-0342 min
Commerce Famous PodcastBonus | The State of AI in Commerce | Report PublishedThe Report: The State of Gen AI x CommerceDownload the Report hereThe 30-page long in-depth-report serves as benchmark for attitudes and behaviors toward generative AI at this particular moment in time.High Level Insights:-The ecommerce industry is an early adopter of AI, with 91% of respondents using AI in some capacity for work.-Three-in-five respondents shared that they have experienced a “measurable” increase in productivity because they’ve proactively leveraged AI solutions.-Nearly the same (65%) stated they plan to increase their budget around AI for 2024.-Four-in-five report being please...
2023-09-2609 min
Commerce Famous Podcast008 | Thien-Lan Weber | Building tech careers with a purposeToday Ben checks in with Thien-Lan Weber, the VP Strategy & Marketing at Hyvä. Thien-Lan's impressive and storied career has taken her to many countries and a diverse set of brands such as L'Oreal, Accenture, Ebay, PayPal, and OneStepCheckout where she served as CMO for over 7 years. In this great episode, Thien-Lan and Ben chat about all these steps in her life, the early days of ecommerce and the future of Magento, playing the drums, sky diving, and - above all - how to build a meaningful career in tech. Buckle up for a wild ride and get inspired by t...
2023-09-1959 min
Social BarbariansSocial Barbarians - Jason Nyhus, President / GM at Shopware.Join Sean Halter, CEO of Connectivity Holdings and MiO Marketplace, and Steven Moy, CEO of Barbarian as they interview Jason Nyhus, President / GM at Shopware, on this episode of Social Barbarians. Connectivity Holdings ConnectivityHoldings.com MiO Marketplace MiOMarketplace.com Barbarian WeAreBarbarian.com
2023-09-1326 min
Commerce Famous PodcastBonus | Ben's free masterclass "The Modern TCO for Ecommerce" | Watch it on-demandLearn everything about Total Cost of Ownership (TCO) for ecommerce projects in one hour!Watch the Masterclass on demand, for free The Masterclass is a tactical guide to comparing platforms in cost to acquire, run and scale. Ben Marks, Director Global Market Development at Shopware, and Darin Lynch, Founder and CEO, Irish Titan will discuss the true cost of ecommerce platforms. Learn how to calculate the Total Cost of Ownership of any project, know the costs to run, manage and scale, and make fully informed decisions.Listen to the episode with Darrin Lynch
2023-09-1001 min
Commerce Famous Podcast007 | Jorrit Steinz | Marketplace ExpertToday Ben meets one of the premier marketplace experts: Jorrit Steinz, Founder & CEO of ChannelEngine and, above all, a serial entrepreneur. Jorrit just enjoys the development and growth of new and exciting business opportunities, and in this fast-paced episode Jorrit takes us on a wild ride through his career and the ever-changing ecommerce landscape. Sit back, relax and try to keep up with Jorrit! Jorrit Steinz on LinkedInChannel EngineSuggest a Guest for the Commerce Famous PodcastCommerce Famous is proudly presented by Shopware, the leading open commerce platform for...
2023-09-0639 min
Commerce Famous Podcast006 | Darin Lynch | How to build a super successful digital agencyThis week Ben talks to a true titan of the industry: Darin Lynch, the Founder and CEO of Irish Titan. Darin started the Minneapolis-based agency back in 2004 and, today, almost 20 years later, he and his team are going stronger than ever.Irish Titan builds and grows ecommerce channels, following their unique philosophy. In Darin's own words: "We have a 'Titan only' model - 100% of our work is done by our Titans (no contractors, freelancers, or offshore workers). We’ve never been accused of being quiet BUT we love to listen. It’s how we engage our clients for...
2023-08-2247 min
Commerce Famous Podcast005 | Hani Batla | CIO & CTO at AdoramaThis week, Commerce Famous host Ben Marks is “Hanging out with Hani” - that is Hani Batla, the CIO & CTO of Adorama, the famed New York City retailer. Hani’s illustrious career has taken him to legendary companies, including Verizon, Comcast, Ericsson, HBO, and now Adorama. Find out why Hani joined a retailer after many years in media, and how he drives modernization at a company that has been selling online since the late 90s!Hani Batla on LinkedInAdoramaSuggest a Guest for the Commerce Famous PodcastCommerce Famous is proudl...
2023-08-1646 min
Commerce Famous Podcast004 | Kelly Goetsch | Chairman of the MACH AllianceToday Ben welcomes yet another ecommerce legend to the podcast: Kelly Goetsch - co-founder and current chairman of the MACH Alliance, CSO of commercetools and, since 2018, co-host of the successful COMMERCE TOMORROW podcast. Kelly has also written four books and is known for his pointed articles on LinkedIn and elsewhere. Enjoy the show with this very outspoken industry insider!Kelly Goetsch on LinkedIncommercetoolsMACH AllianceSuggest a Guest for the Commerce Famous PodcastCommerce Famous is proudly presented by Shopware, the leading open commerce platform for all your B2...
2023-07-2551 min
Commerce Famous Podcast003 | Rick Watson | Weekly Ecommerce News PodcasterRick Watson is the Founder and CEO of RMW Commerce Consulting, a firm he started after spending over 20 years as a technology entrepreneur and operator in the ecommerce industry with companies like ChannelAdvisor, Barnes & Noble.com, Merchantry, and Pitney Bowes. Rick is also the host of the popular Watson Weekly Podcast where he discusses the latest developments in the world of ecommerce — from established players like Amazon and Shopify to new startups, fresh off their latest round of funding. From marketplaces to D2C to supply chain to payments, you'll get the latest news in Rick's podcast.Ri...
2023-06-2840 min
Commerce Famous Podcast002 | Tink Taylor | Digital Marketing TrailblazerTink Taylor is the Founder & President of the dotDigital Group PLC (dotdigital). Tink has over 20 years of experience in the field of digital communications and has introduced digital marketing to companies large & small. Tink has been pivotal in the development of digital marketing since its outset in both the UK and the USA and is generally considered to be an absolute legend in the industry.Tink first launched dotdigital in the US in 2012 and later took dotmailer to APAC in 2015. He constantly strives to help individual organizations, and the industry as a whole, to develop & progress, acting...
2023-06-1337 min
Commerce Famous Podcast001 | Roy Rubin | Legendary Magento Co-FounderEcommerce legend Roy Rubin, co-founder and angel investor at R-Squared Ventures, is the guest of honor on our inaugural Commerce Famous episode. Roy, co-founder and former CEO of Magento, and host Ben Marks discuss the origins of the open source model, Roy’s long career in ecommerce, the major shifting points in the industry, the rapidly expanding development of AI in ecommerce, and whether or not Roy is already investing in AI projects. Roy also explains his somewhat heterodox point of view on the headless ecommerce model.Roy Rubin on LinkedInR2VCSu...
2023-05-2339 min