Shows
Metamuse14 // Onboarding with Jane PortmanJane Portman of Userlist joins Julia and Adam to share her expertise with onboarding. Why guided tours don't work, the legacy of Clippy, and drip campaigns that are more personal and considerate.
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Show notes
Jane Portman @uibreakfast
User Onboarding: The Ultimate Guide for SaaS Founders
Userlist
Benedikt Deicke
Intercom
lifecycle messaging
Claire Suellentrop, Forget The Funnel
UI Breakfast podcast
tooltips
Inspire, Not Instruct
aha moment
Clue
out-of-box-experience (OOBE)
Samuel Hulick, UserOnboard, podcast interview
Clippy
call to action
Val Geisler
drip campaign
...2020-10-0148 min
UI Breakfast: UI/UX Design and Product StrategyEpisode 146: Q&A with the Userlist TeamIn this special episode, three Userlist co-founders — Claire Suellentrop, Benedikt Deicke, and Jane herself — get together to answer a few questions from the audience. They share the strategy behind their recent Product Hunt launch (which scored #1 Product of the Day), their founding story, product management techniques, and so much more.
Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes, Stitcher, or Google Play Music.
Show Notes
Userlist — the product we're talking about
Episode 49: Behind the Scenes of Tiny Reminder Launch with Benedikt Deicke
Episod...2019-09-1044 min
UI Breakfast: UI/UX Design and Product StrategyEpisode 116: Segmenting Your Users with Val GeislerEvery user is unique, yet we need reliable ways to group them into segments — so that we can understand them better and personalize their experience. Today our guest again is the lovely Val Geisler, an email onboarding copywriter and strategist. You'll learn why segmentation is so important for SaaS companies, how to implement it, and how to target your segments via email and other channels.
Podcast feed: subscribe to http://simplecast.fm/podcasts/1441/rss in your favorite podcast app, and follow us on iTunes, Stitcher, or Google Play Music.
Show Notes
Episode 102: SaaS Email On...2018-07-2032 min
UI Breakfast: UI/UX Design and Product StrategyEpisode 92: Behind the Scenes of Userlist.io Research with Claire SuellentropThis is a special behind-the-scenes episode with Claire Suellentrop, one of my co-founders for Userlist.io (alongside Benedikt Deicke). We share our co-founder story, product strategy, and the initial research process. You'll learn how to do a brand sprint exercise, how to run customer interviews, and how to transform your data into product insights.
Podcast feed: subscribe to http://simplecast.fm/podcasts/1441/rss in your favorite podcast app, and follow us on iTunes, Stitcher, or Google Play Music.
Show Notes
Userlist.io — the new SaaS product we're talking about, co-founded by Jane, Claire & Benedikt
Lo...2018-01-2658 min