Shows
The Platform Journey6: Kathy Tsitovich, Chief Corporate Development & Partnerships Officer at LegalZoom: Hope Is Not A Strategy - Thoughtful Platform BuildingIn this week’s episode, Kathy Tsitovich discusses LegalZoom’s transformation into a platform, with all of the challenges and successes that have occurred along the way. See key topics from her discussion with Avanish below: The early days of platforms and the LegalZoom customer channel (01:42)Identifying stakeholders in order to guide platform strategy (05:51)Curating valuable, lasting partnerships (09:45)Defining and measuring platform success (14:35)The importance of executive support, organizational alignment, and the long view (17:14)Kathy’s lessons major lessons learned and final thoughts (23:58)Guest: Kathy TsitovichKathy Tsitovich is the Chief Corporate Development & Partnerships Officer at Legal...2022-07-0729 min