Shows
The Voice of RetailTop Global Retail Strategist and Educator Carl Boutet Live In Montreal on the State of Retail Innovation and the Great AccelerationWelcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada.Live at the SIAL Food Innovation show in Montreal in The Food Professor podcast studio, and I welcome back retail educator and global retail strategist Carl Boutet. Together we catch up in person with pants on in a wide-ranging conversation around retail education, the great acceleration two years on, the future of globalization, the role of innovation, and discover whether Carl is a metaverse skeptic or optimist.We also have a s...
2022-04-2238 min
The Voice of RetailThe Great Acceleration: The Race to Retail ResilienceWelcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.In this episode, I sit down with friend and fellow Top 100 Retail Influencer, Carl Boutet to talk about resilience and relevance in retail. Carl calls on his depth of experience and research to flesh out the transformations that retail has undergone in the pandemic and the reality of a 50-50 online-digital retail landscape.As a consultant, speaker and educator in the retail space, Carl is now cha...
2021-05-2835 min
Remarkable Retail PodcastDigitally EnabledThis episode we begin the journey to remarkable by digging into Essential #1 in Steve's "8 Essentials of Remarkable Retail" framework. And we've gone global with a great panel of joining us from New York City, Montreal and London.Our panel of experts, includes UNTUCKit CIO/CDO Lockie Andrews, digital strategist extraordinaire Carl Boutet and retail transformation consultant Oliver Banks.We unpack the profound shift towards digitally-driven customer journeys during the past decade and the great acceleration brought about by the COVID crisis. We also discuss how to strike the right balance between the analog, more human...
2020-11-1038 min
The Voice of RetailDuncan Fulton, Chief Corporate Office for RBI (Tim Hortons, Burger King, Popeyes) talks about managing the pace of change, and Carl Boutet, retail strategist reflects on his visit to China and Covid-19 action scenariosWelcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.In this episode I kick off with an interview with Duncan Fulton, Chief Corporate Officer for Restaurant Brands International, better known as Tim Hortons, Burger King and Popeyes. Recorded live in a busy media room at the Restaurant Canada trade show in Toronto early March, Duncan takes us through the strategy and culture driving 27,000 restaurants in 110 countries with a new restaurant opening every seven hours and how to figure out the...
2020-04-1052 minThe Voice of RetailLive & Interactive with MainStage keynote and Forbes contributing writer Steve Dennis together with Retail Strategist Carl Boutet, plus Retail Hall of Fame member John TorellaWelcome to the Voice of Retail for the week of July 8, 2019 I’m your host Michael LeBlanc and this podcast is brought to you in conjunction with Retail Council of Canada.
In this episode, the “thee amigos”; myself, #STORE2019 main-stage keynote speaker and Forbes contributing writer Steve Dennis and retail strategist Carl Boutet mix it up in the Purolator Podcasting Studio after the Excellence in Retail gala awards. We talk tech, north-south retail, the collapse of the middle, bifurcation, success at the high-end, the world’s slowest liquidation sale, the customer trapeze, and retail success stories.
Then a...
2019-07-1248 minThe Voice of RetailThe Globe & Mail's veteran retail reporter Marina Strauss's exit interview plus up close and personal with Carl Boutet, retail strategist and Board advisor on the state of the retail nation in Canada and around the worldWelcome to the Voice of Retail for the week of June 24th, 2019 I’m your host Michael LeBlanc and this podcast is brought to you in conjunction with Retail Council of Canada.
In this episode…If you are a retailer in Canada and the name on your call display commanded your attention - Marina Strauss joins me on her last day at the Globe & Mail as their veteran retail reporter as we turn the mic around with a look back at her rich career covering the retail beat, the state of retail in Canada, advice to retailers on d...
2019-06-2845 min