Shows
The Voice of RetailNRF Big Show 2022 Bonus: Melissa Wong, CEO & Co-Founder, ZiplineWelcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.Welcome to a special NRF Big Show 2022 bonus episode of podcast, one of a series of exclusive interviews produced to support the show, the vendors and industry thought leaders heading into the new year. This episode: Melissa Wong, CEO & Co-Founder, Zipline. These bonus episodes all follow a similar format: first, we learn about my guest and the company they work for, and what they are talking about to retai...
2022-01-3017 min
The Voice of RetailNRF Big Show 2022 Bonus: Steven Kramer, CEO, WorkjamWelcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.Welcome to a special NRF Big Show 2022 bonus episode of podcast, one of a series of exclusive interviews produced to support the show, the vendors and industry thought leaders heading into the new year. This episode: Steven Kramer, CEO of WorkJam.These bonus episodes all follow a similar format: first, we learn about my guest and the company they work for, and what they are talking about to reta...
2022-01-2622 min
The Voice of RetailNRF Big Show 2022 Bonus: Jordan Ekers, Co-Founder, Chief Operating Officer, Nudge.Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.Welcome to a special NRF Big Show 2022 bonus episode of podcast, one of a series of exclusive interviews produced to support the show, the vendors and industry thought leaders heading into the new year. This episode: Jordan Ekers, Co-Founder, Chief Operating Officer, Nudge.These bonus episodes all follow a similar format: first, we learn about my guest and the company they work for, and what they are talking abou...
2022-01-2015 min
The Voice of RetailNRF Big Show 2022 Bonus: David Wilkinson, President, NCRWelcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.Welcome to a special NRF Big Show 2022 bonus episode of podcast, one of a series of exclusive interviews produced to support the show, the vendors and industry thought leaders heading into the new year. This episode: David Wilkinson, President NCR Retail These bonus episodes all follow a similar format: first, we learn about my guest and the company they work for, and what they are talking about to retai...
2022-01-1717 min
The Voice of RetailFighting modern organized retail crimeWelcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.In this episode, I explore the latest trends and technologies in retail loss prevention with my guest David Almasi, Vice President Canada and International Markets at 3SI Security Systems, the world leader in asset protection systems including their state of the art GPS technology. We talk about modern organized retail crime that is plaguing retailers both before and during the COVID era, and explore how the focus on employee and cus...
2021-04-2327 min
The Voice of RetailLessons from a retail revolutionWelcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.Latest episode of The Voice of Retail #podcast is live. In this special edition episode, I join David Poirier, CEO at The Poirier Group, for a live and interactive discussion on the state of retail and the structural implications of the COVID era to the supply chain and beyond. We also talk about corporate culture and how organizations will need to continue adapting to changes in how we work and how co...
2021-04-1650 min
The Voice of RetailThe New Retail RealityWelcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.In this episode I moderate a live and interactive retail thought leadership panel live from the Association for Corporate Growth’s virtual stage here in Toronto. ACG, which brings together mid-market private equity players who have a keene interest in the retail sector in Canada. Joining me on this panel “The New Retail Reality” was Diane J. Brisebois, CEO of Retail Council of Canada, Scott Arsenault President of Ren's Pets and Eric Cl...
2021-03-121h 03
The Voice of RetailCanada's gemstone takes on the worldWelcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.In this episode I welcome back a good friend David Lui, CEO and President of Korite. Since 1979, Korite has been the home of superior Ammolite, inspiring the world with the rarity and beauty and Canada’s gemstone. Since 2020 David has been leading the company through the COVID era, through going into protection and now coming out on the other side with a modern global footprint combining strong retail partners and a dire...
2021-03-0127 min
The Voice of RetailThe heartbeat of the storeWelcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.Whether you were stepping onto the store floor in 1884 or 2021, there was one element you could count on being major part of your shopping journey - point of sale. In this episode I’m joined by David Wilkinson, President of NCR Retail for a fantastic discussion on the many innovations occurring in the retail space and the drivers behind them.COVID has been somewhat of a blessing and a cur...
2021-02-1924 min
The Voice of RetailPenney McTaggart Cowan, VP Marketing for grocer Calgary Co-Op and top strategist and author, David Kincaid, Founder of Level5 Strategy join me for a marketing/brand masterclass episodeWelcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos make Personalization EASY by helping you engage the right customer, with the right content, at the right time. Find out how you can get started quickly and affordably so you can focus on doing what matters most--driving revenue and margin growth at www.realcustomerengagement.comThe Voice of Retail is also supported by Raange. Are you lookin...
2020-11-061h 08
The Voice of RetailJean Louis Bellemare, President of Farm Boy and David Ian Gray, retail strategist talk about the state of modern retail, and the strategic and tactical decisions retailers need to make now to survive the COVID-19 eraWelcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos, Canada’s digital customer engagement company. omNovos makes Personalization EASY by helping you connect with your customers, connect with your data, and connect with your systems. Learn HOW at www.realcustomerengagement.com.On this episode I’m in Ottawa to meet Jean Louis Bellemare, President and General Manager of Farm Boy Company and 2020 Golden Pencil recipient. We talk about the rich history of Farm Boy, the...
2020-09-181h 05
The Voice of RetailDavid Bolotsky, Founder & CEO UncommonGoods shares his philosophy and retail strategies from 20+ years in eCommerce plus Bruce Winder, retail strategist and authorWelcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.On this episode we meet a long time friend and colleague David Bolotsky, Founder & CEO, UncommonGoods. For twenty plus years David has been a leader this innovative, category defining eCommerce website through the dot com boom, bust, echo and now shares his origin story with us, and the fundamental underlying philosophy and business strategies that have created long term sustainable growth.Next retailer, consultant, media retail pundit and now...
2020-08-0753 minThe Voice of RetailCanadian eCommerce leader Tanbir Grover talks culture and insights plus veteran retail store operations and people leader April Sabral on how retailers can win in 2020Welcome to The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of CanadaFirst up in this episode Tanbir Grover joins me for the first of a two part interview, reflecting on his twelve years at the forefront of digital retail and eCommerce in Canada, working for retail brands including Sears Canada, Hudson’s Bay and Lowe’s Canada. We talk corporate culture, the history of Canadian eCommerce and the state of online retail today and how we got here from there and where we’re go...
2020-01-0347 minThe Voice of RetailRetail strategist David Ian Gray talks Black Friday performance, Canadian farmer-advocate Cherilyn Jolly-Nagel, and Michel Sirios President of BlueStar Canada unpacks the retail technology ecosystemWelcome to The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.First up in this episode I catch up with David Ian Gray, founder and strategist behind retail consultancy DIG 360; we touch base on his ongoing and recent research into consumer behaviour in partnership with Leger into Black Friday, Cyber Monday and Boxing Day - consumer shopping results.Next Cherilyn Jolly-Nagel, a farmer-advocate spokesperson joins me again on the podcast after our session together in Ottawa at Agriculture and Agri-Food Canada’s Mar...
2019-12-201h 01The Voice of RetailInterviews with top retail advisors David Poirier, CEO The Poirier Group and Ted Salter, Partner, Advisory Practice, EY plus Canadian Retailer Editor-in-Chief Sean TarryWelcome to the Voice of Retail for the week of July 15, 2019 I’m your host Michael LeBlanc and this podcast is brought to you in conjunction with Retail Council of Canada.
In this episode I interview two of retails biggest thinkers and most strategic advisors for their thoughts on modern retail and what it takes to compete and win profitably.
First up is David Poirier, Founder and CEO of The Poirier Group - we look back at a bit of retail history through our mutual lens as former Hudson’s Bay executives (Dave was CIO of H...
2019-07-1956 min