Shows
The Voice of RetailExclusive Holiday Research: Forrester VP & Principal Analyst Sucharita KodaliWelcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of CanadaOn this special episode I am thrilled to be sharing a full episode from my Conversations with CommerceNext podcast featuring Exclusive Holiday Research with Forrester VP & Principal Analyst Sucharita KodaliI launched the Conversations with CommerceNext podcast with my U.S. based partners to meet the top practitioners and thought leaders in the DTC & eCommerce marketing space, and explore both their tradecraft and share the learnings from their ca...
2021-12-1036 min
Remarkable Retail PodcastA World Turned Upside Down with Forrester Research's Sucharita KodaliIn our inaugural episode we explain what Season 1 is about and the structure of the podcast. We talk about why Steve wrote his book, the underlying concepts of ""Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption" and his "8 Essentials" framework. We unpack the idea that "shift happens", dissect the Black Swan event that is the global pandemic and delve into whether Steve would have changed anything in this book given it was completed just a few months before the COVID-19 crisis. Next Sucharita Kodali Vice President and Principal Analyst at Forrester Research joins us for...
2020-09-2954 min
The Voice of RetailNadia Vattovaz, EVP Fire & Flower talks about taking on COVID-19 with her retail 2.0 company, Forrester VP Sucharita Kodali on how retailers can survive and thrive, and elite soccer player turned DTC retailer Rachael Rapinoe on launching her CBD brand, MendiWelcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.First up on this episode retail veteran Nadia Vattovaz, CFO & EVP Operations at Fire & Flower talks about operating across Canada during COVID-19 powered by their purpose built, retail 2.0 company, allowing them to roll out curb side and home delivery in lightening speed with fantastic results with awesome consumer experience thanks to the power of their peopleNext up Forrester Research Vice President & top retail analyst Sucharita Kodali is back...
2020-05-0858 min
The Voice of Retail"The most interesting store in world", Showfield's CEO Tal Zvi Nathanel plus Forrester VP Sucharita Kodali on the future of retail Live from the NRF podcasting studio at the Big Show in New YorkWelcome to another in a series of special NRF Big Show episodes of The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.First up in this episode recorded live from New York City at the NRF Big Show in the NRF podcasting studio I’m joined by Tal Zvi Nathanel, the CEO of “the most interesting store in the world” Showfields. We delve into his origin story beginning in Israel, moving to New York, opening what was for sure the most talked about reta...
2020-01-3151 min
The Voice of RetailForrester VP & Principal Analyst Sucharita Kodali talks winner and losers, and CX guru Andrew Cherwenka dishes on best practices and pitfallsWelcome to the Voice of Retail for the week of October 28, 2019 I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada.In this weeks episode we check in with two highly respected retail industry analysts to take the pulse of online retail and retail experience.First a feature interview with Forrester VP and Principal Analyst Sucharita Kodali. One of the most respected analysts in the North American eCommerce space, we talk about the big trends and powerful business models that are increasingly separating the winners fro...
2019-11-0147 min