Shows
PAWSitive Leadership PodcastProtecting Veterinary Futures: A Conversation with Bill Butler, CICIn this episode, Andrea and David sit down with bestselling author, speaker, and award-winning insurance agent, Bill Butler. Bill holds multiple industry certifications, including Certified Insurance Service Representative (CISR), Certified Insurance Counselor (CIC), and Certified Workers Compensation Advisor.
After serving 13 years in the U.S. Army and the Minnesota Army National Guard, Bill transitioned into the insurance industry, joining his family's firm, Butler and Associates. During his time there, he identified significant coverage gaps in veterinary medicine and recognized a growing need for specialized support in the vet med community.
As the founder of Butler...2025-06-2556 min
PAWSitive Leadership PodcastSupportive Mentorship in the Veterinary Practice with Dr. Dani RabwinIn this episode, Andrea and David chat with Dr. Dani Rabwin, DVM, founder, owner, and CEO of Ready, Vet, Go! Together, they talk about the importance of mentorship in veterinary medicine, not just in the clinical setting but in critical thinking and mental health aspects as well. Dr. Rabwin's mentorship program has proved to be beneficial not only for newly graduated veterinarians but for the mentors in the program as well, who have been in the veterinary field for 20-plus years! Her remote programs are designed to build confidence, competence, and connection to help achieve long-term career success.
...2025-06-0449 minPAWSitive Leadership PodcastPrioritizing Happiness in Veterinary Medicine with Dr. Lauren Jones
In this episode, Andrea and David chat with Dr. Lauren Jones, Director of Veterinary Medicine at Shepherd Veterinary Software, Practice Owner at Veterinary Hospital of Chester County, Vet Ninja and Happiness Advocate. Dr Jones gave us tips not only on practice software and efficiency, but how to have a fulfilling and happy career. She clarified the keys to finding efficiencies within veterinary software. But she also emphasized how we need to take care of each other in the veterinary practice. Dr Jones advocated for work/ life balance to counteract and work through burnout. She is all about 'remembering your w...2025-05-2132 minPAWSitive Leadership PodcastHow to Turn Your Job into a Lifelong Career with Dr Kelly CooperIn this episode, Andrea and David chat with Dr. Kelly Cooper, Veterinarian and Owner of Reality Vet Coaching and Consulting. Together they talk about what it means to be a new leader in veterinary medicine and how to tackle some of the difficult tasks that come with that role. Dr. Cooper talks about how keeping a sense of curiosity and partnership in the role will help the new leader thrive.
So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!
2025-03-1945 minPAWSitive Leadership PodcastEmpower and Align: Focusing on What Matters to Transform Your Veterinary Practice with Veterinary Practice Owner Rhys GiannarelliIn this episode, Andrea and David chat with Rhys Giannarelli, Veterinary Practice Owner and owner of Innovative Veterinary Management Solutions where he provides veterinary leadership teams with the tools and strategies to get their practice on track to accomplish their long term goals. Rhys gets candid with how he was able to provide a psychologically safe environment for his team that helps them work together to make decisions that best align with their practices core values.
So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy an...2025-03-0533 min
PAWSitive Leadership PodcastThe Limit Does Not Exist - Combating Turnover and Burnout in the Veterinary Practice with Dr. Natalie Fayman DVM, iPEC Certified Professional Coach, Energy Leadership Index Master PractitionerIn this episode, Andrea and David chat with Dr. Natalie Fayman DVM, iPEC Certified Professional Coach, Energy Leadership Index Master Practitioner, COR.E Wellbeing Dynamics Specialist, Owner of No Limits Coaching and Recovering Workaholic. Preventing and overcoming burnout in the veterinary field is a daunting task, but Natalie talks about finding the right tools to help those who know they need help but don't know where to start.
So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!
2025-02-1937 minPAWSitive Leadership PodcastLeadership and Management - Elevating the Role of the Practice Manager with Jennifer McFatter CVPM, CVBL, SHRM-CP, aPHR, CCFP, FFCPIn this episode, Andrea and David chat with Jennifer McFatter, CVPM, CVBL, SHRM-CP, aPHR, CCFP, FFCP. Jenn is a multi-site certified veterinary practice manager at National Veterinary Associates. Passionate about veterinary medicine and the talented people in the field, Jenn talks about her passion for taking care of the people who take care of the pets and creating and maintaining a positive culture to nurture high-performing veterinary teams.
So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!
2025-02-0539 minPAWSitive Leadership PodcastProfit isn't a Bad Word in Vet Med with Grace Ursery RVT, CVPMIn this episode, Andrea and David chat with Grace Ursery RVT, CVPM and owner of Vet Money Geek where she provides financial guidance and coaching for the independent owners of veterinary practices. Grace gets into the art of conveying the value in service from the patient visit to capitalizing on inventory management to what it takes to keep the hospital running efficiently.
So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!
Guest Links:
https://www.vetmoneygeek.com/
2025-01-2248 minPAWSitive Leadership PodcastChecking Up on your Client Engagement with Joe ChickerilloIn this episode, Andrea and David chat with Joe Chickerillo, Vice President of Sales with Chckvet, formerly known as Chckup, a fully integrated veterinary business tool that includes online scheduling, client engagement, and analytics. Together, they talk about the changes in the veterinary practice, especially in the way of improving efficiency when scheduling appointments. Taking a deeper dive into the conversation of embracing the fear of change, Joe talks about learning to let go of the norm and lean into efficiency so that we can save time, grow the practice, and help more pets.
So, grab...2025-01-0836 minPAWSitive Leadership PodcastLet's Paws on That: On Hold Marketing Solutions for Veterinarians with Paws Time Owner, Connie GualianoIn this episode, Andrea and David chat with Paws Time Owner, Connie Gualiano about on hold marketing solutions in the veterinary practice. Being placed on hold to hear Christmas music in July is not as beneficial to the veterinary practice as you may think. Connie speaks from the pet owners perspective on how having concise, relevant information catered specifically for your veterinary practice can provide your clients with valuable education that they may not receive at every visit.
So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. S...2024-10-3036 minPAWSitive Leadership PodcastBringing Safety Back: Identifying Risk Encounters and Proactively Making Safety a Priority with Jessica Molina, PHR, CVPM, ARMIn this episode, Andrea and David bring safety back with Jessica Molina, PHR, CVPM, ARM with Hub International. Bringing it all the way back to identifying the safety risk then creating and implementing training, then assessing staff on potential safety risks within the veterinary field. Opening the robust conversation into how we can be more proactive in preventing workplace injuries.
So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!
Guest Links:
https://www.linkedin.com/in/jessica-molina-60834449/
h...2024-10-1748 min
PAWSitive Leadership PodcastGetting to the Root of the Issue: The Importance of Training in Vet Med with the Dental Diva, Mary Berg BS, RVT, LATG, VTS (Dentistry)In this episode, Andrea and David chat with Dental Diva, Mary Berg BS, RVT, LATG, VTS (Dentistry). Founder of "Beyond the Crown Veterinary Education," Mary gets to the root of training, education and passion behind her work in veterinary medicine. Voted VMX Veterinary Technician of the Year, Mary talks about where her career in veterinary medicine has taken her and how to never say no to an opportunity.
So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!
Guest Links:
h...2024-10-0241 min
PAWSitive Leadership PodcastPreparing Your Veterinary Practice for Selling with David McCormick, CVAIn this episode Andrea and David chat with David McCormick, CVA with Simmons and Associates about prepping your practice for sale. David gets in the weeds with how managers can be an intricate part of preparing the practice owners exit strategy and participating in a smooth transition to new ownership.
So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!
Guest Links:
https://www.linkedin.com/in/dfmcc/
Show Links:
Website: https://www.pawsitiveleaders.com/
FB: https://ww...2024-09-1859 min
PAWSitive Leadership PodcastThe Importance of Veterinary Attorneys with Mary MongioiIn this episode, Andrea & David interview Mary Mangioi, BA, JD with Veterinary Practice Group at Forchelli Deegan Terrana LLP. Mary talks with us about the importance of having a good relationship with your practice attorney. She explains different types of buying & selling practices, real estate, the importance of employee contracts, DEA compliance, restrictive covenants, and SOPs.
So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!
Guest Links:
https://www.linkedin.com/in/mary-mongioi/
https://www.forchellilaw.com/
...2024-09-0548 min
PAWSitive Leadership PodcastInnovation and Entrepreneurship in Vet Med with Dr David Bessler & David Glattstein of VEGIn this episode, Andrea & David interview Dr. David Bessler, CEO, and David Glattstein, President, the co-owners and founders of Veterinary Emergency Group, or VEG. Bessler & Glattstein talk about what they are doing to shake up veterinary emergency medicine, creating an exciting and rewarding workplace, and helping clients and patients when they need it most. This episode is a great insight into successful entrepreneurship and innovation in vet med.
So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!
Guest Links:
ht...2024-08-2142 min
PAWSitive Leadership PodcastPractice Management Software Selection with Nancy DewitzIn this episode with Andrea & David, they talk with Nancy Dewitz about Practice Management Software selection for a veterinary practice. Nancy educates us on the importance of selecting the right PMS, the importance and cautions on AI, and third-party software integrations. This is one you won't want to miss!
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Guest Links:
https://www.linkedin.com/in/nancy-dewitz-8a18a2b/
Show Links:
Website: https://www.pawsitiveleaders.com/
FB...2024-07-1035 min
PAWSitive Leadership PodcastPaws for Thought: Inside the World of Veterinary On-Hold Messaging with Connie Gualiano
Join us on this episode of the Pawsitive Leadership Podcast as we sit down with Connie Gualiano, the owner and founder of PawsTime, a company that creates custom and unique on-hold messages for your practice. With 18 years of experience in the message-on-hold industry, Connie brings a wealth of knowledge to the table. We talk about client loyalty, how to solve communication issues between clients and reception, and how on-hold messages can make a positive impact on your practice!
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Guest Li...2024-03-2735 min
PAWSitive Leadership PodcastBitcoin and Veterinary Medicine with Isaiah DouglassAndrea and David are joined by special guest Isaiah Douglass, a financial advisor and expert in bitcoin, to discuss the intersection of cryptocurrency and veterinary practices. As bitcoin and other digital currencies continue to gain popularity, veterinary practices are exploring how they can integrate these technologies into their business models.
Isaiah shares valuable insights and practical tips for veterinary practice owners looking to navigate the world of cryptocurrency, offering a fresh perspective on financial management in the veterinary industry. Tune in to learn how bitcoin could impact the future of veterinary practices and how you can stay...2024-03-1353 min
PAWSitive Leadership PodcastLeadership in a Veterinary Practice with Heather PendergrastIn this episode, Andrea & David talk with Heather Prendergast, RVT, CVPM, SPHR, and the CEO of Synergie Consulting about all things leadership in a veterinary practice, including culture, KPIs, critical goals, and difficult conversations. As an author, technician, leader, manager, presenter, and advocate for our profession, you won't want to miss this one!
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Guest Links:
https://www.linkedin.com/in/heather-prendergast-rvt-cvpm-sphr-aa907048/
https://www.viticusgroup.org/animal-health
...2024-02-2842 min
PAWSitive Leadership PodcastExploring Contracts with Randy Trammell, ESQCome hang out with Andrea and David as we explore the world of contracts in veterinary medicine with the extraordinary Randy Trammell, Esq! Randy explains the three things you should look for in any contract, owning a veterinary clinic as a non-DVM, common legal mistakes, and much more. Things get heated in this episode so be sure to tune in!
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Show Links:
https://www.linkedin.com/in/randy-trammell-82938099/
ht...2023-11-2949 min
PAWSitive Leadership PodcastUnlocking the World of Veterinary Pharmacy with Dr. Lauren ForsytheJoin Andrea and David as they delve into the fascinating world of veterinary pharmacy medicine with the insightful Dr. Lauren Forsythe. We explore the crucial realm of DEA compliance, discuss the distinctions between human and veterinary medicine, provide guidance on navigating the often complex process of securing prescribed medications when commercial pharmacies reject your requests, and shed light on the art of compounding and how you can and can't do it in your practice. This episode is a must-listen for anyone seeking a deeper understanding of the pharmacy side of veterinary medicine.
Join us, grab a cup o...2023-11-1547 min
PAWSitive Leadership PodcastThe Importance of Mentorship with Dr. Dani RabwinIn this episode, Andrea and David talk with Dani Rabwin, DVM, Founder & CEO of Ready, Vet, Go, & associate veterinarian at VCA Broadway Animal Hospital about the importance of mentorship. Dr. Rabwin shares how mentorship is key to recruiting and retention with new and recent graduates. She digs into why it is important for veterinary practices to create a program in their practice and what should be included with mentorship.
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Show Links:
...2023-11-0140 min
PAWSitive Leadership PodcastThe Importance and Growth of Shelter Medicine with Dr. Jennifer HawkinsJoin us as we sit down with Dr. Jennifer Hawkins, the Executive Director of the Southern California Veterinary Medical Association! In this insightful conversation, we delve into the ever-evolving landscape of shelter medicine within the veterinary industry, discussing its remarkable growth and its pivotal role in animal welfare. Dr. Hawkins also shares her invaluable insights on the significance of community outreach in building strong veterinary networks and fostering positive change. We also we explore the transformative power of looking through different lenses as leaders, providing a fresh perspective on leadership in the world of veterinary medicine.
...2023-10-1839 min
PAWSitive Leadership PodcastCreative Leadership with Caroline BrookfieldIn this episode, Andrea & David interview Caroline Brookfield, DVM, relief veterinarian, speaker, and stand-up comedian. We talk about how creativity can be vulnerable and rewarding at the same time and what creativity looks like in a veterinary practice. Dr. Caroline talks with us about how to rebound after a tough day using a creative space and how creative leadership is a tool that managers can use to lead their teams to be more creative and productive.
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!2023-10-0545 min
PAWSitive Leadership PodcastCybersecurity in the Veterinary Practice with Will LindusIn this episode, Andrea and David chat with Will Lindus, Director of Operations at IT Guru about all things cybersecurity. Will talks with us about phishing, antivirus, ransomware, RATS, quishing, and more! We learn what these are and how to keep our practices safe!
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Show Links:
https://www.linkedin.com/in/williamlindus/
https://itguru.vet
Our Links:
Website: https://www.pawsitiveleaders.com/
...2023-10-0440 min
PAWSitive Leadership PodcastWhat Relief Veterinarians Can Do For Your Practice with Cindy TriceIn this episode, Andrea and David talk with Cindy Trice, DVM, Founder & CEO of Relief Rover, Co-Founder & Chief Innovation Officer of KickIt Pajamas, & Relief Veterinarian. Dr. Trice talks with us about how to find a Relief Veterinarian that fits your practice and how Relief Rover can work for you. Dr. Cindy gets into relationships with Relief Vets, and how "dating" can lead to a great marriage!
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Show Links:
https://www.li...2023-08-0947 min
PAWSitive Leadership PodcastLeadership in a Veterinary Practice with Rob BestIn this episode, Andrea and David talk with Rob Best, CVPM, CFN, CEO at Best Leadership for the second time on the show. Rob talks with us about Psychological Safety, Organizational Culture and Agility, and Influencing Human Behavior. We talk about HOW leaders can care for people, our employees, and how leaders can lean-in to conversations.
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Show Links:
Best Leadership- https://bestleadership.com/
LinkedIn- https://www.linkedin.com/in/rbest13/
2023-07-0738 min
PAWSitive Leadership PodcastDEI in Veterinary Leaders with Shandell MaxwellYou are not going to want to miss this episode! Andrea and David interview Shandell Maxwell, PhD, CEO at Byrd and Maxwell Coaching Institute, and Practice Manager at Tustin Legacy Animal Hospital. Shandell talks about her experience as a subject matter expert as a veterinary leader in diversity, equity, and inclusion, DEI. Shandell challenges us to find out what kind of leader we are, why we pivot by leaning in or stepping out because of our past experiences, and what we can do to practice DEI in a different approach.
Join us, grab a cup of coffee, o...2023-06-2143 minPAWSitive Leadership PodcastChanging Leadership with Christine StaffordIn this episode, Andrea and David have a repeat guest, Christine Stafford, Co-Disrupter and President Partner Veterinary Emergency & Specialty to talk more about leadership in the veterinary space. Christine gives many examples, tools, and stories about how she is making leadership changes in her practice, and doing it successfully. She talks about mistakes and how she has had to pivot, have healthy conversations, discuss fear in leaders, and how transparency in leadership has allowed her to celebrate triumphs, victories, and wins.
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the s...2023-06-0746 min
PAWSitive Leadership PodcastVeterinary Mental Health and Wellbeing with Dr. Marie HolowaychukIn this episode, Andrea and David interview Dr. Marie Holowaychuk, a Veterinary Mental Health and Wellbeing Advocate, Speaker, Consultant, and Criticalist with Reviving Veterinary Medicine. Dr. Marie talks with us about how she recognized her mental health was suffering, what she did to work through it, including tools we can use in practice and in life, and how leaders can incorporate tools into their practice culture to address mental health wellbeing. She we dive into the hard hitting guilt and responsibility that leaders have and how to let go with confidence.
Join us, grab a cup of c...2023-05-171h 00
PAWSitive Leadership PodcastLeading People in Vet Med with Jeff KatcherianIn this episode, Andrea & David talk with Jeff Kathcherian, Ph.D., owner of Only Cremations and SSO Medical Waste Management about leading people in veterinary medicine. Jeff's education and training in anthropology and intercultural diversity give a different lens on how vet med has its own culture. Jeff talks about how veterinary practice needs leadership and not just a manager.
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Guest Links:
https://www.linkedin.com/in/jeff-katcherian-phd-7873a05/
...2023-05-0345 minPAWSitive Leadership PodcastHow to Make Marketing Work for Your Practice with Kelly BaltzellIn this episode, Andrea & David have a chat with Kelly Baltzell, the CEO, and founder of Beyond Indigo, to talk all things marketing in veterinary medicine. Kelly tells us how to make a practice website, data, and marketing work
FOR the business to create relationships and generate revenue, instead of being an expense we see on the P&L. Kelly walks us through the ins and outs of rapidly changing technology and the use of AI in vet med, and what's still to come.
Join us, grab a cup of coffee, or pour a...2023-04-1944 minPAWSitive Leadership PodcastConversation About the Veterinary Industry Through a Fresh Lens with Sam SchoplerIn this episode, Andrea and David talk with Sam Schopler, a third-year veterinary student at North Carolina University and a Veterinary Alliance Director at pet Desk. Sam is starting his career in vet med and has a unique perspective on our industry. Sam also has an entrepreneurial mindset and talks to us about leadership in the veterinary workplace through the lens of a student not yet in practice. We dive into how the demand for veterinarians is high, practices are competing for veterinarians, and what is it that new grads are looking for in a workplace. The expectations of veterinarians...2023-04-0652 minPAWSitive Leadership PodcastThe Role of Economics in Veterinary MedicineAndrea and David talk with Matt Salois, Ph.D., with Veterinary Management Groups about the veterinary profession through the lens of a labor economist. Matt tells us about how veterinary practices can ready themselves for a 'slow-cession', he dives into 5 factors affecting the veterinary workforce, and how tools like telemedicine and mid-level practitioners can either hurt or help our profession.
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Our Links:
Website: https://www.pawsitiveleaders.com/
FB: https://www.facebook.co...2023-03-1557 min
PAWSitive Leadership PodcastUsing AI to Increase Efficiency with Karen FelstedIn this episode, Andrea and David talk with Karen Felsted, CPA, MS, DVM, CVPM, CVA, the Founder of PantheraT Veterinary Management Consulting, about integrating AI into the veterinary space. How managers can increase practice efficiency, freeing up our teams to work on other revenue-generating tasks, which in turn drives revenue up! She drops some absolute gems in this episode that you won't want to miss!
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Guest Links:
Connect with Karen on LinkedIn: h...2023-03-0140 minPAWSitive Leadership PodcastSupporting Vet Teams with Mental Health Wellness with Missy FilareckiAndrea & David chat with Missy Filarecki, CVPM, CCFP, and Practice Manager at Just Cats Veterinary Clinic in NY. Missy shares her story of what led her to become a Compassion Fatigue Professional and how that training has helped her better support her team with mental health wellness. Missy shares practical ways to be mindful of mental health, how Employee Assistant Programs can be impactful, and how she provides a social worker at her practice all as added benefits to her team.
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the s...2023-02-1542 min
PAWSitive Leadership PodcastEngaging Clients in the 21st century with Mary SchwartzAndrea & David have a great chat with Mary Schwartz, CVT, Senior Solutions Consultant at Pet Desk about leadership in veterinary medicine as an allied industry partner. Mary is on FIRE and passionate about leadership in practice. We talked about everything under the sun including what's next for vet techs in our profession, increasing client compliance, and getting rid of phones in the practice!
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Website: https://www.pawsitiveleaders.com/
FB: https://www.facebook.com/P...2023-02-0442 min
PAWSitive Leadership PodcastRecessions in the Veterinary Space with Darren OsborneAndrea and David are rolling into 2023 with Darren Osborne, the Director of Economics at the Ontario Veterinary Medical Association discussing recessions in the veterinary space. Darren reviews how the last recession affected veterinary practices and how we can protect ourselves for the next one. Darren talks about setting fees, KPIs, and so much more!
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Website: https://www.pawsitiveleaders.com/
FB: https://www.facebook.com/PAWSitiveLeaders
IG: https://www.instagram.com/pawsitiveleaders/
Furp...2023-01-1849 min
PAWSitive Leadership PodcastEmployee Centric Practices with Josh VaismanAndrea and David have Josh Vaisman, MAPPCP (Ph.D.), the Founder and Lead Positive Change Agent at Flourish Veterinary Consulting, back on the show for another round of PAWSitive Leadership through the lens of employee-centric practices. In this episode, Josh talks about leadership in the 21st century and how employee job satisfaction and commitment play a key role. We dig into workplace well-being and how leaders can make an impact where our teams need it most.
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!2023-01-0457 min
PAWSitive Leadership PodcastCreating an Employee Centric Veterinary Practice with Melissa StedmanIn this interview, Andrea & David talk with Melissa Stedman, CVPM, the Practice Manager at Brandywine Valley Veterinary Hospital about building better teams through pay equality, pay levels and pay scales. We get into what an employee-centric practice can look like through employee reviews, better work-life integration, and bottom-up leadership.
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Our Links:
Website: https://www.pawsitiveleaders.com/
FB: https://www.facebook.com/PAWSitiveLeaders
IG: https://www.instagram.com/pawsitiveleaders/
F...2022-12-1442 min
PAWSitive Leadership Podcast2023 Employment Trends with David MiklasIn this episode, Andrea and David interview David Miklas, with the Laws Offices of David Miklas, P.A. David is an employer-only attorney and we asked him what things is he seeing coming down the pipeline in 2023 and how the shifts in Administration might affect the veterinary profession and our practices. We chat about things we should steer clear of to keep us out of a legal pot of hot water and the DOs to get things right the first time.
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the...2022-11-3044 min
PAWSitive Leadership PodcastDiversity, Equity, & Inclusion with Mia Cary & Monica Dixon PerryYou won't want to miss this episode where Andrea & David interview Monica Dixon Perry, CVPM, Director of Veterinary Consulting Services at Burzenski & Company, and Mia Cary, DVM, CEO and Change Agent at Cary Consulting. We define and discuss DEI, how to have sensitive conversations, and make the uncomfortable more acceptable. Monica and Mia share their stories as well as expertise on how to navigate through this somewhat rocky terrain.
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Our Links:
...2022-11-2051 min
PAWSitive Leadership PodcastLoyalty and Building Relationships with Brian MacraeIn this episode, Andrea and David interview Brian Macrae, the Founder & CEO at Rethink Veterinary Solutions. Brian digs into how practices can use the importance of relationships to build loyalty with clients through membership and a deeper commitment. When loyalty is done well, exclusive value is one key to client retention.
Join us, grab a cup of coffee or pour a glass of wine, and enjoy the session! Stay happy and sane!
Learn more about our guest:
2. linkedin.com/in/bmacrae
3. Website: https://www.rethinkvetsolutions.com/optin31077716
4. Best Email: brian@rethinkloyalty.com
5. Book Instant Appoi...2022-11-0251 min
PAWSitive Leadership PodcastDisrupting Veterinary Medicine with Christine StaffordIn this episode with Christine Stafford, President-Partner of Veterinary Emergency & Specialty Center and Co-Disruptor with Stafford Brooks Consulting, Andrea and David dive into how she reimagines veterinary medicine. Christine, a co-disrupter, talks to us about what disrupting vet med looks like and what she and her team are doing to change practice cultures. Heading up an all-female owner and leader team, she has a unique perspective on how to run a supportive, sustainable, and enjoyable veterinary hospital. She also digs into her leadership philosophy and active steps leaders can take to recreate their own practices through active listening and...2022-10-1950 min
PAWSitive Leadership PodcastDecision Making, Change Management and Taking Ownership in the Veterinary Space with Jenny MatthewsIn this episode, Andrea and David interview Jenny Matthews, CVT, CVPM, founder and owner of Matthews Veterinary Solutions. Jenny brings insight to several areas of the practice, including inclusive team decision-making, empowering our teams to be creative problem-solvers allowing them to do their jobs, and elevating our teams through supportive education. Jenny talks to us about how to integrate a philosophy of Change Management into our practices.
Join us, grab a cup of coffee or pour a glass of wine, and enjoy the session! Stay happy and sane!
Learn more about our guest, Jenny Matthews...2022-10-0539 minPAWSitive Leadership PodcastLeadership Development with Betsy CharlesHold on to your hat in this episode when Andrea & David interview Betsy Charles, MA, DVM, Vice President of Learning and Leadership Development at Mission Veterinary Partners. Betsy discusses how being curious and taking part in creative conversations and connections can make us less likely to be judgmental, and instead, help to develop relationships. Skills that we overlook as managers in veterinary medicine are listening and connecting with the team that helps us facilitate high-performing teams.
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!2022-09-211h 08
PAWSitive Leadership PodcastRecession, Inflation, & Employees with Meg OliverIn this CAN'T-miss episode, Andrea and David interview Meg Oliver, CVPM, Practice Manager Cicero Animal Clinic about her recent article about recessions that talks about rising costs, pricing, staff shortages, burnout, and more (see link below). Meg takes us through how inflation and the threat of recession can have an impact on our teams as well as our clients. She gives pointers on how to plan for economic slowdowns and budget for things like employee raises, price increases, and challenging conversations with client compliance.
Join us, grab a cup of coffee, or pour a glass of wine, a...2022-09-0747 min
PAWSitive Leadership PodcastVeterinary Medicine Through the Lens of a CSR with Caitlin PalmerThis episode will get you giggling! Andrea & David talk with Caitlin Palmer, the Desk Wench, comedic actress turned Veterinary CSR at Animal Healthy Clinic in Mississippi. Caitlin shares how Practice Managers can support the front-line team. She also gives some advice on de-escalating upset clients, and when it is time to let a client go to support the rest of the team. Caitlin shares how she can make a HUGE difference with client education and client service with just a small amount of training.
Join us, grab a cup of coffee, or pour a glass of wine, an...2022-08-2441 min
PAWSitive Leadership PodcastIntegrating FUN in Your Veterinary Practice with Megan BendtzenThis episode is packed with FUN as Andrea & David interview Megan Bendtzen, the founder of TheDoctorOfFun.com. Megan integrates business meetings, team training, and team-building exercises with FUN to better impact retention, learning, and engagement. Megan talks us through how to have FUN in stressful situations or when dealing with trauma and sick patients. She walks us through maximizing effectiveness and increasing productivity in order to have the biggest impact on the bottom line AND with our teams. It's time to get serious about having FUN!
Join us, grab a cup of coffee, or pour a glass o...2022-08-1039 min
PAWSitive Leadership PodcastWhy the Veterinary Practice NEEDS a Digital Presence with Bill SchroederIn this episode, Andrea & David chat with Bill Schroeder the owner of InTouch Practice Communications about all things digital marketing for the veterinary practice. Bill talks to us about what the heck some of these marketing terms mean, how to handle some of the more complicated parts of digital marketing, and getting the basics done. This is the "How-To Guide" by the expert.
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Website: https://www.pawsitiveleaders.com/
FB: https://www.fac...2022-07-2747 min
PAWSitive Leadership PodcastBuilding an Empowered Team with Mary LopezIn this episode Andrea & David interview Mary Lopez, BHS, BBM, MOL, the Practice Manager, and Area Manager for NVA. Mary talks about the importance of employee engagement, culture building, and empowering the team in her veterinary practices. She shares the how-to motivate our teams and sees a successful commitment to the organization through positive culture and environment. When our workplace is healthy, so are our teams.
Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!
Connect with Mary
https://www.linkedin...2022-07-1344 min
PAWSitive Leadership PodcastVeterinary Team Training with Dr. SanjayThis episode is all about training the veterinary team with Dr. Sanjay Mangabhai, the founder of the VETT Method. Andrea & David chat with Dr. Sanjay about why he sees team training as the most important investment in the practice. Living and practicing in the UK is not so different from the US, and Dr. Sanjay shares some of the similarities and differences, and what can we learn from each other. He shares his secret sauce, the 6 R Key Points that should be in all training. And how getting training right can be a huge asset to efficiency in the p...2022-06-2244 min
PAWSitive Leadership PodcastChallenges Big and Small with Jayde Quigley, Chief Operations OfficerIn this episode, Andrea & David interview Jayde Quigley, MBA, CVT, CVPM, SPHR, the Chief Operations Officer at Animal Emergency and Referral Center of Minnesota. Jayde tells us the BIG problems she faces at her huge specialty practice. She also shares the small obstacles as well - something we all face as practice managers, regardless of the size of our practices. Jayde describes how she holds her leadership team accountable which in turn, keeps their team in check. She dives into some of the biggest challenges the veterinary profession is facing and how we can overcome and come out ahead. J...2022-06-0842 min
PAWSitive Leadership PodcastDigital Marketing and Branding in the Veterinary Practice with Eric GarciaAndrea and David interview, Eric Garcia, Co-Founder of SimplyDONE Tech Solutions and Fidu, social media, digital marketing, and branding guru. In this episode, Eric shares how to handle negative reviews and how to properly solicit positive reviews. He breaks down digital marketing like a boss, how he does a digital detox, and the best way to use social media for client education. Eric is the Co-Founder of Noodle U, digital CE like you've never seen. He shares the Noodle U story with us.
Join us, grab a cup of coffee, or pour a glass of wine, enjoy t...2022-05-251h 04
PAWSitive Leadership PodcastEfficiency in the Veterinary Practice with Bret Canfield
This episode is all about efficiency in the veterinary practice. Andrea and David have a chat with Bret Canfield, BFA, the Director of Organizational Development at Summit Veterinary Referral Center.
Bret dives into the areas we submerge ourselves in on a daily basis and how we can be more efficient in our practices. We talk about broken processes, how to make them right, and what steps we need to take to see improvement one step at a time without worrying about perfection on the first try. Bret tells us about ethnography, leaning in, and running into the fire to stay i...2022-05-1152 min
PAWSitive Leadership PodcastCovetrus brings Bruce Dell to talk all things Compounding & PharmacyHold on to your pharmacy until you listen to this interview Andrea & David have with Bruce Dell, DPh with Covetrus Compounding. Bruce tells us all about what compounding is, the regulations that govern us around compounding, and how to make compounding a MUST have in your pharmacy toolbox for clients and patients. We talk about the hot topics surrounding compounding, successful marketing and practical ways to confidently compound in our practices.
Join us, grab a cup of coffee, or pour a glass of wine, enjoy the session! Stay happy and sane!
Website: https://www.pawsitiveleaders...2022-04-2247 min
PAWSitive Leadership PodcastBranding vs Marketing for the Veterinary Practice with Robin BrogdonSharpen your pencil and get ready to take some notes in this interview Andrea and David have with Robin Brogdon, MA, the CEO of Blueprints Marketing Group. As a previous Practice Administrator and a marketing guru, Robin talks about the difference between marketing and branding and why we need either one as busy as our practices are right now. As fast as the digital marketing era moves, Robin shares how busy practice managers and owners can stay current, how to track ROI, and steps to manage it all.
Join us, grab a cup of coffee, or pour...2022-04-061h 09
PAWSitive Leadership PodcastLabor, Expense, or Investment? With Terry O’NeilIn this episode, Andrea & David speak with Terry O’Neil, CPA, and Partner at KSM. Terry is a former practice owner, administrator and now serves veterinarians and managers as a CPA in the veterinary department for KSM accounting. He consults and provides guidance to veterinary hospitals in all aspects of accounting, finance, and operations. We chat about managing employee labor, dealing with rising wages, how to staff correctly and smartly, and how to see labor as an investment rather than an expense. Join us, grab a cup of coffee, or pour a glass of wine, enjoy the session! Stay ha...2022-03-2346 min
PAWSitive Leadership PodcastWork-Life Balance and Entrepreneurship with Dr. Ivan ZakIn this episode, Andrea and David interview Dr. Ivan Zak, CEO of Galaxy Vets and Veterinary Integration Solutions. Dr. Zak speaks on DVM compensation models, consolidation, compensation, and its effect on our teams and managing work-life balance as a veterinarian, entrepreneur, and business owner. Dr. Zak is highly influential and has produced some academic work on veterinary burnout and strives for the industry to become more sustainable. Join us, grab a cup of coffee, or pour a glass of wine, enjoy the session! Stay happy and sane!
Our Guest:
Ivan Zak, DVM, MBA, CEO of...2022-03-0942 min
PAWSitive Leadership PodcastSavvy Financial Planning with Tom Seeko, CExP and CJ Burnett, CExPIn this episode, Andrea and David chat with Tom and CJ of Florida Veterinary Advisors about all things business and personal finance. 401Ks, IRAs, cash flow management, oh my! So many practice managers and owners are not taking advantage of planning for current and future (think retirement) financial needs. Tom and CJ’s expertise in this area is invaluable and they specialize in the veterinary industry! For practice owners and managers alike, this episode is not one to miss. Join us, grab a cup of coffee, or pour a glass of wine, enjoy the session! Stay happy and sane!2022-02-2353 min
PAWSitive Leadership PodcastImportance of Team Training with Amy Newfield, MS, CVT VTS-ECCIn this episode, learn all about training the veterinary team as Andrea & David interview Amy Newfield, MS, RVT VTS-ECC, Director of Veterinary Nursing Leadership at Veterinary Emergency Group (VEG), owner of Veterinary Team Training, & author of “Oops, I Became a Manager”. Amy discussed the importance of good team training and the benefits training brings to the practice and the individuals. Amy digs in deep identifying areas our practices need more training, she discusses how to create a Train the Trainer position, the logistics of developing a team training program, and measuring outcomes. You won’t want to miss this one! Joi...2022-02-0946 min
PAWSitive Leadership PodcastHR tactics to Lead Teams with Melissa Maudlin, CVPM, SHRM-SCPIn this knowledge-packed episode, Andrea & David interview Melissa Mauldin, CVPM, SHRM-SCP, Manager of HR Engagement for Encore. Melissa shares about coaching techniques that will propel high-performing teams towards positive outcomes, leading teams by being inquisitive, and diving into the WHY instead of spouting protocol and laws. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
Website: https://www.pawsitiveleaders.com/
FB: https://www.facebook.com/PAWSitiveLeaders
IG: https://www.instagram.com/pawsitiveleaders/
Furpaws Consulting: https://www.furpawsconsulting.com/
Andrea Crabtree-Wood (Host) LinkedIn...2022-01-2639 minPAWSitive Leadership PodcastNeuroleadership, psychological safety and other EQ topics with Rob Best, CVPM, CFNIn this episode, Andrea & David chat with Rob Best, CVPM, CFN, Director of Leadership Development, VCA Hospitals, about Neuroleadership, psychological safety, personal bias, and more EQ terms that leaders and managers are facing in practice every day. Rob dives into how we can make conscious behavior choices to create positive culture changes and how to invest in retaining top talent through intrinsic rewards. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
Website: https://www.pawsitiveleaders.com/
FB: https://www.facebook.com/PAWSitiveLeaders
IG...2022-01-121h 03
PAWSitive Leadership PodcastHow to Infuse Mental Wellbeing and Psychological Safety in Your Veterinary Practice with Phil Richmond, DVM, CAPP, CRT, CHC-BCS, CCFPAndrea and David dig in deep with Phil Richmond, DVM, CAPP, CRT, CHC-BCS, CCFP, the founder of Flourishing Phoenix Veterinary Consultants, about how to infuse mental wellbeing and psychological safety in our veterinary practices. Phil talks about how we can use resiliency, emotional self regulation, optimism, and so much more to develop skills for managers and their team for sustainability in ourselves, our teams, and our practices. How can we as leaders create a psychological safe environment for our teams to flourish. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay h...2021-12-291h 07
PAWSitive Leadership PodcastLearn How to Navigate Through Sticky Employment Situations with Jennifer JackmanIn this episode, Andrea & David talk with Jennifer Jackman about employment law. We talk about keeping practices out of lawsuits through safe employment practices. We discuss reasonable accommodations, how to navigate and workplace investigations while ensuring confidentiality, and the interactive process for Leaves of Absence. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
Find Jennifer on social at:
https://www.linkedin.com/in/jen-jackman-b952974/
Instagram: jensmithjackman
Website: https://www.pawsitiveleaders.com/
FB: https://www.facebook.com/PAWSitiveLeaders
IG: h...2021-12-1558 min
PAWSitive Leadership PodcastLatest & Greatest Marketing & Social Media Tools and Tips with Cheyanne FlerxIn this episode Andrea & David interview Cheyanne Flerx, the Founder & CEO of Hey Cheyanne! We talk about marketing and social media for your practice. Cheyanne gets into the weeds about what platforms are hip, what content should be created and posted, and how to track ROI on marketing dollars spent. She shares on quality over quantity, creating marketing goals, and what areas to steer clear. Loads of tricks and gems in this episode. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
To connect with Cheyenne...2021-12-0141 min
PAWSitive Leadership PodcastKeeping Your Practice and Your Team SAFE with Phil SeibertIn this episode, Andrea and David talk with safety guru Phil Seibert, CVT the founder of The Safety Vet. Phil takes safety to the next level, he talks us through OSHA Compliance and how practice managers can integrate safety everyday in the workplace with ease to keep our teams safe. Plenty of easy button, take aways, and actionable items to take back to practice! Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
Find out more about Phil's work with The Safety Vet: www.safetyvet.com 2021-11-171h 03
PAWSitive Leadership PodcastBehavior Economics and the Power of Words with Melina PalmerIn this episode Andrea & David talk with Melina Palmer, a behavior economist and the founder of The Brainy Business, about what our clients really want and how we can tell them without putting them through vet school during their pet's visit. Melina talks about how we can confidently present the best pet care for our patients that appeals to our client's subconscious & how they make decisions. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
Facebook https://www.facebook.com/thebrainybiz/
Instagram h...2021-11-031h 07
PAWSitive Leadership PodcastLearn to Successfully Lead Your Team with Michael ShirleyIn this episode Andrea & David interview Michael Shirley the owner & manager of Family Pet Health and co-facilitator of the Veterinary Leadership Book Club. Michael digs in deep on learning to lead our teams (not our staff) and how unconscious bias can sometimes get in our way. He talks about how high-performing teams are made up of diverse and inclusive people. We also give away and share some great techniques on how to get out of heated conversations, find common ground, and create win/win outcomes. Join us, grab a cup of coffee or pour a glass of wine, enjoy...2021-10-2056 min
PAWSitive Leadership PodcastThe Future Of Veterinary Medicine from A Disrupter‘s Point of View- Dr. Peter WeinsteinJoin us this week as Andrea & David talk 'The Future of Veterinary Medicine' according to philanthropist, disrupter, veterinarian, previous practice owner, and Executive Director of the SCVMA, Dr. Peter Weinstein. We also dip into tech utilization, team involvement, and practice efficiency. Dr. Weinstein shares his ideas on total team wellbeing and ideas on creating a sustainable profession in the future. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
https://podcasts.apple.com/us/podcast/peter-phils-courageous-conversations/id1543349720
https://open.spotify.com/show/3gVyRFhxqsSXMchizWtwpl
https...2021-10-061h 00
PAWSitive Leadership PodcastStreamline Workflow and Control Practice Flow with Bash Halow, LVT, CVPMIn this episode, Andrea and David chat with Bash Halow, LVT, CVPM, from Halow Consulting. Bash shares how can we control the flow in our own veterinary practices. Bash tells us how to be transformational, using innovation, technology, and outside-of-the-box-thinking to streamline workflow all with utilizing and to be more efficient with the talent we currently have in our practices, all the while keeping the team engaged. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
Find out more about Halow Consulting here: https://w...2021-09-2259 min
PAWSitive Leadership PodcastFinancial Planning for the Veterinary Practice with David WillettThis episode David and Andrea chat with David Willett, a senior financial advisor, about all things financial planning for veterinary practices and personal planning for practice managers. David talks to us about 401K planning, Roth IRA, and a whole lot more. This isn't your traditional financial planning, but instead diving into retirement planning, compounding, and interest in a whole new light! Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
Website: https://www.pawsitiveleaders.com/
FB: https://www.facebook.com/PAWSitiveLeaders
IG: https://www...2021-09-0853 min
PAWSitive Leadership PodcastAuthentic Leadership with Shelley Johnson, CVPM, MSSLIn this episode, Andrea and David dig into Authentic Leadership with Shelley Johnson, CVPM, MSSL the Senior Manager Training and Education at Patterson Veterinary University. Shelley tells us how to ask the right questions that help us encourage and develop our teams, and she gives us some mic drop words of wisdom on personal and professional development in emotional intelligence. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane! #CVPM #PracticeManagement #PracticeManager #PracticeManagers #VeterinaryPracticeManager #VeterinaryPracticeManagement #VetPracticeManager #VetBusinessOwner
Follow us on your favorite podcast player!
Follow us on IG...2021-08-2552 min
PAWSitive Leadership PodcastMaster Client Service with Debbie BooneCheck out this episode with Debbie Boone, BS, CVPM, Fear Free Certified from 2 Manage Vets Consulting interviewed by Andrea and David about managing clients & supporting our teams through the COVID stress. Debbie gets knee-deep into how we can rise above the tension and frustrations of daily life in practice to better our communication with our team and with our clients. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
2021-08-111h 03
PAWSitive Leadership PodcastLeading with Integrity in Lap of Love Hospice Care with Mary GardnerThis episode is more than hospital care and more than end-of-life care. Andrea and David interview Mary Gardner, DVM of Lap of Love Veterinary Hospice Care. She talks us through her journey of co-creating Lap of Love practices all throughout the country with integrity and values that are sometimes harder than the work she does but more than worth it in the end. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
2021-07-2852 min
PAWSitive Leadership PodcastBaby Boomers, Millennials, Gen X and Z oh my! Generational Differences in our Work Force and Bridging this Gap in the Veterinary PracticeIn this episode Andrea and David interview Matthew Salois, MA, PhD on the challenge of dealing with different generations in our teams and clients. Dr. Salois is the Chief Economist in the Veterinary Economics Division of the American Veterinary Medical Association (AVMA) and authored an article on generational differences in the workplace, a hot topic these days. Dr. Salois, Andrea and David chat about baby boomers, millennials Gen Zs and whether perceived differences are truly real and how we can manage each of these uniquely. Join us, grab a cup of coffee or pour a glass of wine, enjoy...2021-07-1447 min
PAWSitive Leadership PodcastDigital Marketing with Brandon BreshearsIn this episode of PAWsitive Leadership Podcast, Andrea and David interview Brandon Breshears the creator of The Veterinary Marketing Podcast and Veterinary Marketing Nerds FaceBook page. We dive into the importance of Digital Marketing to your veterinary practice, marketing campaigns, and social media and how to make each of them work for you. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
2021-06-3053 min
PAWSitive Leadership PodcastMore than a Website with Adam Greenbaum at Whisker CloudAndrea & David have a chat with Adam Greenbaum from WhiskerCloud about the importance of having a website that works for the practice and clients. Adam dives into the deep end of data analytics, SEO, and a few good habits to help build the practice brand. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
2021-06-1656 min
PAWSitive Leadership PodcastPractice Management Through an Owner's Lens with Jake Waas, CVPMIn this episode Andrea & David chat with Jake Waas, CVPM owner of Covina Animal Hospital about veterinary management from an owner's point of view. Jake shares with us the good, bad and crazy of Curbside changes, increased COVID-19 case load, and staff efficiency. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
2021-06-0258 min
PAWSitive Leadership PodcastCreative Onboarding with Debbie Hill, CVPM, SPHR, SHRM-SCP, CCFPIn this episode Andrea & David interview HR guru Debbie Hill, CVPM, SPHR, SHRM-SCP, CCFP about Creative Onboarding. How to make your new hire feel welcome and integrate them onto the team. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
2021-05-1943 min
PAWSitive Leadership PodcastHire SMART the 1st Time with Melissa Tompkins, BS, CVPM, PHRca, CCFPIn this episode Andrea and David interview Melissa Tompkins, BS, CVPM, PHRca, CCFP on recruiting in the veterinary practice. She tells us how to write creative and targeted ads, ways to weed out the riffraff, and hire the right people. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
2021-05-0543 min
PAWSitive Leadership PodcastHow to be a PAWsitive Leader in Your Practice with Josh Vaisman, CCFP, MAPPCP (PgD)In this episode, Andrea & David interview Josh Vaisman, CCFP, MAPPCP (PgD) the Positive Change Ninja and Co-Founder of Flourish Veterinary Consulting, LLC about how to be the PAWsitive Leader in your veterinary practice. Josh talks to us about positive psychology, asking the right questions, and leading through a supportive lens instead of shaming. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane! Andrea Crabtree Wood @andrea.crabtree.167
David Liss @david.liss.3 @FurPawsConsulting #pawsitiveleadership #petcarewithheart #practicemanagement #veterinarymedicine #vetmed #managmentpodcast
https://www.linkedin.com/in/josh-vaisman-ccfp-mappcp-pgd-8371877/
Fl...2021-04-2149 min
PAWSitive Leadership PodcastWhat Vet Med Gets Right (and Wrong) About Compassionate Euthanasia with Craig Lassen
What Vet Med Gets Right (and Wrong) About Compassionate Euthanasia with Craig Lassen
In this episode, Andrea & David interview Craig Lassen, BBA the Hospital Director at Southern Oregon Veterinary Specialty Center (NVA). Craig discusses the importance of compassionate euthanasia and how we can make or break the client's experience during such a difficult time. He tells us how to lean into the experience and be right along with the client. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane! Southern Oregon Veterinary Specialty Center The Pawd Life VCA Lakeside A...2021-04-0746 minPAWSitive Leadership PodcastWhat veterinary technicians really want from management with Jeff Backus, RVT, VTS (ECC) and Dave Cowan, CVT, VTS (ECC)In this episode of PAWSitive Leadership Podcast, Andrea & David interview Jeff Backus and Dave Cowan to discuss all things veterinary technicians. Dave and Jeff run the Vet Tech Cafe and Taproom podcast which supports veterinary technicians around the world. Dave and Jeff call out managers (gently!) in what we get wrong and what we get RIGHT with veterinary technicians. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
2021-03-2450 minPAWSitive Leadership PodcastKeeping things legal! Vet Medical Board Compliance with Bonnie Lutz, Esq.In this episode of PAWSitive Leadership Podcast, Andrea & David interview Bonnie Lutz, Esq. to discuss all things veterinary medical board compliance. Bonnie has built a law practice around defending veterinarians from administrative actions brought by the VMB and has a unique perspective on medical records, Practice Act compliance and board investigations. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
2021-03-1050 minPAWSitive Leadership PodcastInterview with Leslie Boudreau, BASVT, RVTg, CVPM, PHR, PHRca, SPHRIn this episode Andrea & David interview Leslie Boudreau, BASVT, RVTg, CVPM, PHR, PHRca, SPHR about licensed veterinary technician utilization in a veterinary practice. How to home grow them, keep them feeling fulfilled, and utilize them to generate revenue in your practice. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
2021-02-2449 minPAWSitive Leadership PodcastNicole Clausen InterviewIn this episode of PAWSitive Leadership Podcast, Andrea & David interview Nicole Clausen, CSSGB, CCFP, CVBL owner of Veterinary Care Logistics to discuss the nuts and bolts of all things inventory management. Nicole is a veterinary inventory consultant GURU with so much passion. We discuss great tricks and tips to improve cash flow, setting up and sticking to the budgets, and the million dollar question: "Are BOGO's worth it?" Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
Guest Links:
https://www.linkedin.com...2021-02-1047 minPAWSitive Leadership PodcastAndrea Crabtree Interview by David LissOur pilot episode features David Liss interviewing co-host Andrea Crabtree, BS< >
2021-01-2646 minPAWSitive Leadership PodcastInterview with Rhonda Bell, CVPM, CCFPCo-hosts David and Andrea interview Rhonda Bell, CVPM, CCFP who is the owner of Dog Days Consulting and all around social media badass. Rhonda shares her approach to social media marketing, the first steps veterinary practices can take in using social media, and the benefits in reaching your clients. Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!
Guest Links:
https://www.linkedin.com/in/rhondabellcvpm/
https://dogdaysconsulting.com/
Our Links:
Website: https://www.paw...2021-01-2641 min