Shows
Pax8 Academy LiveAll About Dynamics 365 Business Central | Academy Live Podcast Episode 11In this episode of Academy Live, we are talking all about Dynamics 365 Business Central with special guest Robert Pope, the VP of Business Applications at Pax8. Learn how this all-in-one business management solution can streamline your operations, enhance productivity, and drive growth for your business.
🔑 Key Topics Covered:
✅ Overview of Dynamics 365 Business Central
✅ Key features and benefits for businesses
✅ Why choose Business Central over QuickBooks?
✅ AI Infused Dynamics 365 Business Outcomes
✅ Launchpad for MSPs
✅ How to get started with Business Central
✅ Transitioning to and succeeding with t...2025-07-2931 minPax8 Academy LiveFuel Your Growth with Pax8 Academy | Academy Live Podcast Episode 10Ready to take your business to the next level? We’ve got you covered… Welcome to Academy Live!
In this episode, we dive into all that Pax8 Academy has to offer, giving you the tools and support you need to propel your MSP forward. From on-demand learning to expert business coaching, discover how Academy helps you sharpen your skills and grow your business in today’s competitive landscape.
🔑 Key Topics Covered:
✅ On-Demand Learning: Access training when it suits you
✅ Business Coaching: Work one-on-one with seasoned MSP coaches
✅ Peer Groups: Learn from other MSP leaders in...2025-07-2246 minPax8 Academy LiveFrom Startup To Scale-Up | Academy Live Podcast Episode 9Are you working in your company, but not on your company? We've got you covered!
Welcome to Academy Live! In this episode, we chat with Oli Thordarson, President & CEO of Alvaka, to explore the critical steps in growing and maturing your business.
🔑 Key Topics Covered:
✅ The importance of focusing on your value proposition over just your tools
✅ Crafting a forward-looking org chart that supports growth
✅ Identifying and developing key talent for the journey ahead
✅ The importance of SEO and a strong marketing program for sustainable growth
✅ Evaluating your gross margins and m...2025-07-1546 minPax8 Academy LiveThe Best of Copilot | Pax8 - Academy Live Podcast Episode 8Welcome to Academy Live! In this episode, Brittan Trembley Benton joins us to chat about the best of Copilot.
🔎 Key Topics Covered:
✅ What is Copilot?
✅ Key Features of Copilot
✅ How to Use M365 Copilot
✅ Is Copilot Worth the Hype?
✅How Should MSPs be leveraging Copilot?
👥 Join us as we navigate the intricacies of M365 Copilot, empowering MSPs to leverage the latest technologies and security measures to drive business growth and resilience in today's digital landscape.
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CONNECT WITH THE HOSTS
Rex Frank, Vice President of Academy, Pax8
h...2025-07-0857 minPax8 Academy LiveMaximizing Account Management Efficiency | Pax8 - Academy Live Podcast Episode 7🗓️This week on Academy Live we will delve into the intricacies of account management for MSPs. Join our esteemed special guest Zac Paulson from ABM Technology Group, as he unravels the secrets to optimizing your account management processes.
👤 Zac Paulson brings his wealth of experience from ABM Technology Group to the forefront, sharing invaluable insights on how to enhance efficiency and productivity in account management. Learn firsthand from Zac as he explores the critical components of effective account management, including fostering better client relationships.
💻 At ABM Technology Group, Zac and his team are dedicated to providing r...2025-07-0155 minPax8 Academy LiveMastering Microsoft NCE | Pax8 - Academy Live Podcast Episode 6⚙️ Ready to elevate your business operations with Microsoft NCE? In this week's episode of Academy Live, we unpack the power of Microsoft's New Commerce Experience (NCE) platform, delving into what it is, why it's crucial, must-know updates, and how to harness its full potential for your business success.
🌐💻 🌟 What is Microsoft NCE? Get a comprehensive understanding of Microsoft NCE and how it reshapes the customer experience landscape. From streamlined workflows to enhanced collaboration, discover the core elements that make NCE a game-changer for businesses of all sizes.
🔑 Why is it Important? Explore the significance of adopting Microso...2025-06-2449 minPax8 Academy LiveGoal-Setting Mastery | Pax8 - Academy Live Podcast Episode 5Welcome to this week's episode of Academy Live where we will explore the world of business success strategies. 🎯✨
Let's learn the nuances and commonalities between Goals, Rocks, OKRs, and the famed SMART Goals framework. Discover why goals are the compass of leadership, steering both companies and employees toward greatness. Uncover the pivotal role they play in shaping the future. Explore the crucial elements of success planning: the 'Why,' 'When,' and 'What' that form the backbone of strategic planning for unparalleled achievements.
Unravel the mystery of aligning goals and tackling dependencies head-on. Master the art o...2025-06-1750 minPax8 Academy LiveSecurity as a Lifestyle for MSPs | Pax8 - Academy Live Podcast Episode 4Security isn’t just a mindset—it’s a lifestyle. In this episode of Academy Live, hosts Rex and Bessie are joined by Pax8 executive coaches James LaVine and Rich Richardson to explore what it means to embrace a security lifestyle as an MSP.
🔑 Key Topics Covered:
✅ The origins of Pax8’s Security Program
✅ What makes security coaching unique
✅ The "lifestyle" approach to security for MSSPs
✅ How to guide clients to adopt secure practices
✅ Common misconceptions about security programs
✅ Long-term business benefits of security coaching
📌Discover how focusing on managing risk and embedding security practices into daily operations can create a lasting impact on your bus...2025-06-1024 minPax8 Academy LiveSales Guidance for MSPs | Pax8 - Academy Live Podcast Episode 3Welcome to Academy Live, the show that brings you the latest insights and strategies on personal and professional development! In this episode, we'll discuss how sales people are trained, not born.
🔑 Key Topics Covered:
✅ Learning Curves in Sales
✅ Characteristics That Make a Good Sales Person
✅ Selling to Your Perfect Client
✅ What are the biggest takeaways that partners have from the perfect client course?
✅ How do you present all your value in your sales pitch?
✅ What are the common mistakes that partners can make the biggest improvem...2025-06-0349 minPax8 Academy LiveResults Selling Framework for MSPs: Improve Your Sales Approach Today! | Pax8 - Academy Live Podcast Episode 2This week on Academy Live, Rex, Bessie and Chris invite on 'Sales Pitch' host, Keith Marchiano to discuss MSP selling strategies, Academy courses to help you elevate your sales skills and start discussing the Result Selling Framework, which is an upcoming course that will be a comprehensive guide to help MSPs shift their mindset from selling to solving problems for clients.
This week will cover topics such as the common approach of MSPs, an overview of the result selling framework, metrics and measurement, changing mindset and approach, challenges faced by MSPs, and addressing MSPs’ sales struggles. MSPs of...2025-05-2753 minPax8 Academy LiveWelcome to Academy Live! | Pax8 - Academy Live PodcastWelcome to Academy Live, the show that brings you the latest insights and strategies on personal and professional development! In this episode, we'll introduce you to our amazing hosts, Rex Frank, Chris Kaiser, and Bessie Nolan while they share their real world experience with you. Then they'll dive into the details of our flagship educational program within Pax8 Academy with Craig Donovan. If you're looking for a structured, results-driven approach to learning and growth, you've come to the right place. Our program is designed to help you achieve your goals and unlock your full potential, no matter what field...2025-05-1645 min