Shows
Tyler Tech PodcastThe Tech Trends Reshaping State and Local GovernmentIn this episode of the Tyler Tech Podcast, we examine how the evolving tech landscape, AI adoption, and changing organizational demands are reshaping state and local government.Guest host Bob Ragsdale, director of analyst relations at Tyler, sits down with Dustin Haisler, president of e.Republic, for a forward-looking conversation on the trends shaping public sector innovation. Drawing from his insights at the Center for Digital Government’s Beyond the Beltway conference, Dustin explores how governments are managing technical debt, building enterprise technology strategies, and adapting to emerging tools and innovations shaping public sector operations.Du...
2025-04-2926 minTyler Tech PodcastFinancial Resilience: Modern Digital Payment Systems and Public Sector StabilityIn this episode of the Tyler Tech Podcast, we explore how resilient payment and disbursement systems help governments maintain stability, serve residents more effectively, and adapt to disruption.Morgan Jines, vice president of payments, and Brad Labrum, vice president of operations for disbursements at Tyler Technologies, join us to discuss how flexibility, accessibility, and cloud-based infrastructure are shaping the future of government financial operations. They explain how resilient systems support everything from utility payments and license renewals to vendor disbursements and emergency relief, ensuring critical transactions continue without interruption.Throughout the conversation, Morgan and Brad...
2025-04-0125 minTyler Tech PodcastHow Technology is Shaping Public Safety: A Former Sheriff’s PerspectiveIn this episode of the Tyler Tech Podcast, we explore how technology is strengthening resilience in public safety, ensuring agencies can effectively respond to emergencies, adapt to evolving challenges, and maintain seamless operations to protect their communities.Pat Ninmann, manager of client success for Tyler’s public safety team, joins us to share insights from her career in law enforcement — rising through the ranks from dispatcher to sheriff. Drawing from her experience, Pat discusses how advancements in mobile data computers (MDC), computer aided dispatch (CAD) systems, and cloud-based solutions are equipping public safety agencies with the tools they...
2025-03-0421 minTyler Tech PodcastFostering Stronger, More Resilient Communities With DataIn this episode of the Tyler Tech Podcast, we explore how data is strengthening resilience in government operations, fostering transparency, and driving innovation in the public sector. With Open Data Day approaching, now is the perfect time to discuss how making data more accessible can empower communities, improve decision-making, and enhance public services.Justin Bruce, director of client services for Tyler’s Data & Insights Division, shares his expertise on the role of open data in government. Drawing from his experience deploying open data solutions for the City of Jackson, Mississippi, Justin discusses how governments can leverage data to...
2025-02-1824 minTyler Tech PodcastStrengthening Public Trust and Resilience Through Resident EngagementIn this episode of the Tyler Tech Podcast, we delve into the critical role of resilience in government operations and the essential strategies for navigating disruptions while maintaining public trust. Whether facing natural disasters, economic shifts, or cybersecurity threats, governments must be prepared to withstand challenges and adapt to evolving needs.Cate Ryba, director of resident engagement at Tyler Technologies, discusses how technology empowers governments to strengthen operations, foster transparent communication, and engage residents as partners in resilience. She shares insights into the importance of proactive planning, data-driven decision-making, and the role of digital tools in enhancing...
2025-02-0430 minTyler Tech PodcastAI in the Public Sector: Guidance, Responsibility and ImpactIn this episode of the Tyler Tech Podcast, we explore the evolving role of artificial intelligence (AI) in the public sector and the critical considerations shaping its development and implementation. AI presents transformative opportunities for government agencies, from streamlining operations and automating routine tasks to enhancing accessibility and building trust with communities. However, these advancements come with unique responsibilities around ethics, transparency, and regulatory compliance.Kristine Lim, product manager in Tyler’s Data & Insights Division, shares how AI can empower public sector employees by alleviating repetitive tasks, fostering equity, and improving service delivery. She emphasizes the importance of...
2024-12-0931 minTyler Tech PodcastHow AI Streamlines Document Review, Data Entry and E-FilingOn this episode of the Tyler Tech Podcast, we explore the transformative power of artificial intelligence in the public sector with Henry Sal, Tyler's senior director of AI operations. With extensive experience in software development, Henry has been at the forefront of integrating AI to streamline processes, particularly in document automation.He discusses how AI is reshaping government operations—from reducing the burden of mundane tasks like data entry and document review to enhancing efficiency in court e-filing systems. Henry also explores the role of AI in addressing workforce shortages and improving public service delivery, offering insights in...
2024-09-0321 minTyler Tech PodcastStudent Transportation Tech Solutions: Safety, Efficiency, and AIOn this episode of The Tyler Tech Podcast, we sit down with Ted Thien, vice president and general manager of transportation software at Tyler Technologies, to explore the evolving landscape of K-12 student transportation.Ted explores the complex challenges faced by school districts as they navigate modern expectations from parents, who increasingly demand an Uber-like experience for their children’s school commutes. From optimizing routes to implementing advanced AI solutions, Ted provides knowledge on how school districts can leverage cutting-edge technology to enhance safety, efficiency, and transparency. He also shares real-world examples of how Tyler’s innovative prod...
2024-08-1923 minTyler Tech PodcastTransparency in Action: Nevada's Dedication to Open GovernmentOn this episode of The Tyler Tech Podcast, Tyler’s director of state data solutions, Elliot Flautt, sits down with Nevada state controller Andy Matthews to discuss his inspiring journey through public service and his unwavering commitment to government transparency. Andy reflects on his early career in political campaigns, his path to the Nevada State Assembly, and everything that led him to his role as state controller.Andy shares the story behind his successful campaign to bring accountability and transparency to state spending, highlighted by the launch of the Nevada Open Finance Portal—a groundbreaking initiative created in p...
2024-08-1240 minTyler Tech PodcastRegulatory Tech Trends: Survey Findings With CLEAR and TylerOn this episode of The Tyler Tech Podcast, we’re bringing you Digital Technologies within Regulatory Agencies: Usage and Perceptions from Regulation Matters: a CLEAR conversation, a podcast from the Council on Licensure, Enforcement and Regulation (CLEAR).CLEAR, in collaboration with Tyler, conducted a survey this past February, which targeted over 7,000 CLEAR stakeholders, representing more than 400 regulatory agencies, colleges, and bodies. The primary aim was to understand the use and perception of digital technologies within regulatory agencies.Key insights from the survey reveal the following:Online Services: A significant number of agencies have adopted on...
2024-08-0529 minTyler Tech PodcastModernizing Emergency Response: Insights from Ulster County, NYOn this episode of The Tyler Tech Podcast, we sit down with Everett Erichsen, director of the Ulster County Department of Emergency Services in New York. Everett discusses the county’s transformative impact of the text-to-911 solution and highlights the evolution of technology and its critical role in improving public safety. Hear firsthand accounts of how text-to-911 has made a difference, from aiding individuals in distress to maintaining operations during system outages. He also outlines the importance of interoperability in ensuring seamless communication across multiple agencies.Join us for an insightful conversation on next-gen emergency response technology an...
2024-07-2219 minTyler Tech PodcastEnhancing State Business Services Through Digital TransformationOn this episode of The Tyler Tech Podcast, we welcome back Ron Thornburgh, former Kansas Secretary of State and current Vice President of Digital Government Policy & Advocacy at Tyler. Ron shares his insights on how platform technologies are transforming state business services, the benefits of low-code solutions, and the role of AI in government operations. Discover how modern technology can enhance efficiency, bolster security, and empower state governments to tackle complex challenges.We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure...
2024-07-0823 minTyler Tech PodcastFrom AI to Digital Rangers: The Next Era of Outdoor RecreationOn this episode of The Tyler Tech Podcast, we are joined by Sascha Ohler, the Senior Vice President of Outdoor Recreation at Tyler Technologies. In celebration of Great Outdoors Month, Sascha shares insights on the transformative technology that is revolutionizing the experience for both park visitors and staff.Discover how AI-powered trip planners are personalizing adventures, and learn about innovative workforce solutions, including digital rangers, that are enhancing outdoor services. Sascha dives into the latest and greatest tech that is simplifying and enriching our outdoor adventures.We also detail our latest white paper about the...
2024-06-2429 minTyler Tech PodcastReimagining Government Spending with Priority Based Budgeting and AIOn this episode of The Tyler Tech Podcast, Chris Fabian, Senior Director of Product Strategy, ERP Budgeting at Tyler Technologies, explores the inception and evolution of Priority Based Budgeting, a solution transforming how communities allocate resources. Chris also dives into the exciting integration of AI in budgeting processes, and explores its future implications.We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?Learn more about the topics discussed in this episode with these resources:...
2024-06-1028 minTyler Tech PodcastSecure Tech Strategies and the Effectiveness of Identity ProvidersOn this episode of The Tyler Tech Podcast, Gina Erickson, Senior Software Development Manager, ERP Pro, at Tyler Technologies, explores the crucial role of modern solutions such as identity providers in safeguarding technology infrastructure, especially in smaller municipalities like Des Moines County, Iowa, where she spent time as an IT Director. Gina shares insights into the challenges and best practices of tech modernization from her extensive experience.We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?
2024-05-2820 minTyler Tech PodcastUnraveling the Future of Government Operations with AI and Emerging TechOn this episode of The Tyler Tech Podcast, Vivek Mehta, Vice President and General Manager, Platform Solutions Division at Tyler Technologies, explores the critical challenges facing modern organizations and governments in today's tech-driven world. From streamlining processes to boosting productivity and enhancing resident engagement, Vivek shares his expertise on navigating the complex intersection of technology and workforce dynamics, shedding light on the role of artificial intelligence and emerging technologies in shaping the future of government operations.We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now...
2024-05-1323 minTyler Tech PodcastCloud Adoption and Understanding the Risks of Legacy SystemsOn this episode of The Tyler Tech Podcast, Russell Gainford, Senior Vice President, Cloud Strategy & Operations at Tyler Technologies, explores the benefits of embracing the cloud while also delving into the risks posed by legacy systems. From practical strategies to best practices, Russell offers a roadmap for navigating the complexities of a modern IT infrastructure.We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connectLearn more about the topics discussed in this episode with these resources:...
2024-04-2923 minTyler Tech PodcastTech Transformation in Counties with NACo CIO Rita ReynoldsOn this episode of The Tyler Tech Podcast, Rita Reynolds, CIO at NACo (National Association of Counties) unveils groundbreaking initiatives aimed at transforming how counties harness technology for accessibility, security, and real-world impact. From innovative workforce strategies to crucial strides in digital transformation, Rita shares insights and practical wisdom that are truly reshaping the landscape of local government. Get ready for a thought-provoking discussion filled with tangible strategies and inspiring anecdotes straight from the forefront of county tech innovation.We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd...
2024-04-1528 minTyler Tech PodcastDiversity in Action: Women Leading the Way in Tech, the Public Sector, and Data AccessJoin us as we shine a spotlight on the remarkable women shaping the landscape of tech and the public sector.On this episode, we discuss the remarkable strides made by women leaders in technology, the public sector, and in the critical realm of data access. We delve into insightful discussions with three trailblazers, Director of Data Sciences for the State of Maryland, Julia Fischer, Assistant Director of Budget and Performance in Pierce County, Washington, Julie Demuth, and Tyler's Director of Client Success, Marlin Jones, exploring their journeys, challenges, and triumphs.We also look ahead to...
2024-04-0127 minTyler Tech PodcastWomen in Tech: At the Forefront of InnovationJoin us this Women’s History Month as we shine a spotlight on the remarkable women shaping the landscape of tech and the public sector.On this episode, Tyler’s Media Relations Manager Rikki Ragland sits down with three women driving change at Tyler Technologies. First, Tyler’s President of the Digital Solutions Division, Elizabeth Proudfit, shares her inspiring story of forging her own path into the tech world. Next, Cybersecurity Architect Erica Burgess explores the ever-evolving cybersecurity landscape and her experience navigating the dynamic field. And finally, General Manager of Enterprise Corrections & Civil Process, Mandye Robinson, shares...
2024-03-1826 minTyler Tech PodcastA Dynamic Career at the Intersection of Law and TechOn this episode, Tyler's Media Relations Manager, Rikki Ragland is joined by Tyler's Chief Legal Officer, Abby Diaz.Drawing from her wealth of experience working in law and technology, Abby Diaz provides insights into the evolving landscape of legal operations within the tech industry. In this special episode celebrating Women's History Month, Abby underscores the critical role of diversity, mentorship, and perseverance in navigating historically male-dominated spaces. She delves into how her career journey has been shaped by these principles, shedding light on the transformative power of inclusive practices in driving innovation and progress. Tune in to...
2024-03-0424 minTyler Tech PodcastUnlocking the Cloud in Government Services to Enhance the Resident ExperienceIn today's episode, we revisit past conversations with Russell Gainford, the Senior Vice President, Cloud Strategy & Operations at Tyler Technologies. Drawing from his extensive expertise in cloud-based technology solutions, Russell Gainford offers insights into the transformative impact of cloud adoption in government services and its resulting positive effects on resident experience and engagement. He emphasizes how cloud technology has fundamentally reshaped government operations, facilitating more efficient, accessible, and user-friendly services while enabling public sector employees to scale and seamlessly integrate their systems. Tune in to gain a thorough understanding of the benefits the cloud can bring.
2024-02-1915 minTyler Tech PodcastBridging the Gap: Innovations in Government Payment SolutionsIn today's episode, we revisit a previous conversation with Sloane Wright, the Senior Vice President of Payments at Tyler Technologies. With over two decades of experience in delivering cutting-edge payment solutions for government agencies, Sloane provides valuable insights into the dynamic evolution of government payment systems. Discover how these innovations have not only streamlined processes but have significantly elevated the resident experience.We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration, which saves you $250, is now open at: www.tylertech.com/connectLearn...
2024-02-0515 minTyler Tech PodcastNavigating State Systems: A Technology and Security EvolutionThis episode takes looks at how technology in state systems has evolved over time, the importance of fraud monitoring and prevention, strategies for navigating the current landscape of security threats, and recommendations for the future. The episode features Tyler's Vice President of Digital Government Policy & Advocacy and former Kansas Secretary of State, Ron Thornburgh.We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration, which saves you $250, is now open at: https://www.tylertech.com/connectLearn more about the topics discussed in this...
2024-01-2227 minTyler Tech PodcastThe Impact of System Modernization in Transforming the Public SectorThis episode takes looks back at episodes from 2023 about topics focusing on how a modern digital infrastructure empowers the public sector.We chat with 5 Tyler thought leaders and learn about how open data usage, utilizing the Cloud, and connecting residents to digital solutions have helped governments solve problems, create efficiencies, and connect communities.We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration is now open at: https://www.tylertech.com/connectLearn more about the resources discussed in this episode:
2024-01-0815 minTyler Tech PodcastThe Best of Tyler Connect 2023: From Transparent Permitting Processes to Accessible, Equitable Data, and MoreThis episode takes looks back at Connect 2023 in San Antonio, Texas.We chat with 5 Tyler Excellence Award winners, and learn about how they approached the projects that transformed their cities, towns, and counties. We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration is now open: https://www.tylertech.com/connectLearn more about the resources discussed in this episode:o Video: How a Virginia County's Enterprise Software Manages Growtho Video: Bloomington's Open Data Journeyo Video...
2023-12-1111 min
The Project Login PodcastMatt Jones - Maine App ChallengeWe had a great conversation about Matt's role(s) at Tyler Technologies. He is a Software Engineering team Manager and the director of the Maine App Challenge. Educate Maine and Project>Login have partnered with Tyler on the Maine App Challenge since 2015. "Study hard, learn and prosper!" ~Matt Jones' Dadhttps://www.linkedin.com/in/matt-jones-cste-uxc-78793957/http://maineappchallenge.com/https://www.tylertech.com/careers
Connect with us:💼 Follow the podcast for more inspiring career stories📩 Have a guest suggestion? Reach out to Shelby@educatemaine.org
2022-11-2821 minTyler Tech Podcast4 Key Public Sector Themes for 2022 with Meredith TrimbleAs we move deeper into 2022, we want to share the key themes in the public sector we'll be talking about. From our Tyler Tech Resource Center on Tylertech.com, to our Tyler Tech Podcast, these are themes impacting the public sector. To uncover these, the Tyler Tech Editorial Manager, Meredith Trimble, joins the podcast. She reveals each one, and goes into depth with relevant examples to illustrate why these are so important today. Find out more about Tyler TechnologiesCheck out the Tyler Tech Resource Center
2022-02-2124 minTyler Tech PodcastThe Latest On Staying Cyber Diligent at HomeOctober is Cybersecurity Awareness month, but being cyber aware is something we must be every day. Cybersecurity subject matter expert Max Greene is back to give us the latest on the threat environment, plus give us the latest tips on remaining cyber diligent at home and on all of our devices. Do I really need a strong password? What about two-factor authentication? Did I really win a $100 gift card like the text I just received indicates? Find out on Episode 39 of the Tyler Tech Podcast. Here's Jeff's notes from Max on staying cyber diligent at home:Design...
2021-10-1823 minTyler Tech PodcastBONUS: One Year Anniversary EpisodeThe Tyler Tech podcast celebrates its one-year anniversary by re-airing the very first episode, a dive into the breakthrough research into Gen Z and how they think about government. Jeff interviews Jason Dorsey of the Center for Generational Kinetics who draws out some key insights about Gen Z, how they want to engage government, and how government can better connect with this very important generation. You may also learn a little Gen Z lingo as well. For more great content like this, go to the Tyler Technologies Resource Center. For more about Tyler Tech...
2021-07-1222 minThe Project Login PodcastTyler TechnologiesIn this episode, we meet Carli Carter - a software engineer at Tyler Technologies, based in Yarmouth, ME. Carli is from the Ellsworth, Maine area.Carli interned at Tyler Technologies first and then was hired into a full-time role after graduating from Thomas College. Carli shares her education pathway and what it's like to work at Tyler. She also talks about the JA Challenge and her involvement with Junior Achievement and giving back.To learn more about internships and jobs at Tyler Tech visit their careers page: https://www.tylertech.com/careers
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2020-11-2317 minTyler Tech PodcastBONUS: Teacher teaches the Enneagram, Part 1Get an advanced lesson from teacher and Enneagram experts, Joey Schewee, daughter of Suzanne Stabile (author of the Enneagram gold standard book, "Road Back to You"). Learn how the Enneagram can be used in team environments to increase communication and productivity.www.tylertech.com/resources/podcast
2020-09-0729 min
Diva Tech Talk PodcastEp 23: Heidi Slade: Successful Merger of Art and TechnologyIn this Diva Tech Talk podcast, we interview Heidi Slade, Senior Analyst, Business & Design, and Professional Scrum Master at Tyler Technologies, a leading provider of end-to-end information management solutions and services for local governments. Heidi describes her journey from fine arts major to getting her degree in literature, to tech writer, to analyst/voice of the customer and “web app wizard.”
Her key pieces of advice include:
Never let gender or lack of experience get in the way.
Practice etiquette and good behavior to stand out, in the development world.
Always pay attention to your audience.
Tyle...
2016-03-0412 min