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Scale The Chaos
Scale The ChaosEp 26: How to Fix Organizational Chaos and Improve Employee Engagement Pt. 2 w/ Michelle McCulloughWhat are the warning signs that your company culture is in chaos? In part two of my conversation with Michelle McCullough, we uncover the leadership behaviors that contribute to dysfunction, how generational differences impact communication, and why remote work is creating new challenges for team dynamics. Michelle also shares actionable strategies for improving employee engagement, strengthening leadership trust, and ensuring long-lasting cultural change. If you want to fix toxic workplace patterns and build a stronger team, this episode is for you! In this episode, you will learn: The early warning signs of a toxic culture How...
2025-03-0723 minScale The Chaos
Scale The ChaosEp 25: How to Build a Resilient and High-Performing Company Culture Pt. 1 w/ Michelle McCulloughIn this episode, I sit down with Certified Speaking Professional Michelle McCullough to explore the key elements of a healthy, high-performing company culture. We dive into why traditional productivity training often fails, how emotional intelligence plays a crucial role in team success, and what leaders can do to foster resilience in their organizations. Michelle shares powerful research-backed insights on why happiness is the foundation of success and how leaders can create an environment where employees thrive. Don’t miss this deep dive into workplace culture transformation! In this episode, you will learn: Why traditional productivity training of...
2025-03-0720 minScale The Chaos
Scale The ChaosEp 24: How to Strengthen Your Business Through Anti-Fragility & Resilience Pt. 2 w/ Jodi BrownWant to know the secret to thriving through challenges, not just surviving them? In Part 2 of my conversation with speaker and author Jodi Brown, she breaks down practical strategies leaders can use to create anti-fragile teams and organizations. In this episode, you’ll learn: The Parachute Principle—how to protect your business from unexpected disruption Why innovation depends on small, calculated failures (and how to build a culture that embraces them) How redundancy and adaptability prevent businesses from collapsing in a crisis The one leadership shift that makes your employees more engaged, resilient, and growth-focused Jodi...
2025-03-0625 minScale The Chaos
Scale The ChaosEp 23: How to Build an Anti Fragile Organization Resilience, Leadership & Growth Pt. 1 w/Jodi BrownWhat if resilience isn’t enough? What if, instead of just bouncing back, you could grow stronger through adversity? In this episode, I have the opportunity to chat with the inspiring Jodi Brown, a brain tumor survivor, transformational speaker, and author. She shares how businesses can embrace anti-fragility to thrive in uncertainty. She dives deep into interactional leadership, resilience, and anti-fragility, revealing why organizations need more than just survival tactics. What You'll Learn: The difference between resilience vs. anti-fragility (and why it matters for leaders) How challenges make businesses stronger instead of breaking them Ho...
2025-03-0629 minScale The Chaos
Scale The ChaosEp 22: How to Use AI to Scale Smarter w/ Joe Devon Pt 2 | Scale The Chaos PodcastCan AI reduce business chaos and dysfunction and help you scale faster? In this insightful episode of Scale the Chaos, host Rhonda Lea sits down with AI expert and accessibility advocate Joe Devon to explore how artificial intelligence is transforming businesses, boosting efficiency, and reshaping industries. From AI-powered automation to misconceptions about job loss, Joe shares invaluable insights from his years of experience in the AI space. 🔹 How businesses are already using AI—without realizing it 🔹 The truth behind AI fears: Is it really taking over jobs? 🔹 Game-changing AI tools for sales, marketing, and operati...
2025-02-0129 minScale The Chaos
Scale The ChaosEp 21: How to Use AI to Scale Smarter w/ Joe Devon Pt 1 | Scale The Chaos PodcastCan AI reduce business chaos and dysfunction and help you scale faster? In this insightful episode of Scale the Chaos, host Rhonda Lea sits down with AI expert and accessibility advocate Joe Devon to explore how artificial intelligence is transforming businesses, boosting efficiency, and reshaping industries. From AI-powered automation to misconceptions about job loss, Joe shares invaluable insights from his years of experience in the AI space. 🔹 How businesses are already using AI—without realizing it 🔹 The truth behind AI fears: Is it really taking over jobs? 🔹 Game-changing AI tools for sales, marketing, and operati...
2025-02-0122 minScale The Chaos
Scale The ChaosEp 20 - Unmasking Role Ambiguity: How Clear Roles Drive Success w/ Jennafer Martin | Scale The ChaosAre unclear roles and responsibilities sabotaging your team’s success? In this episode of Scale the Chaos, host Rhonda Lea sits down with organizational leader Jennafer Martin to tackle a silent but powerful disruptor in business: unclear roles and responsibilities. Drawing from decades of combined experience, Rhonda and Jennafer share eye-opening personal stories and actionable strategies to combat role ambiguity, boost morale, and enhance productivity. Learn how structured frameworks like RACI and Cairo can transform team dynamics, eliminate bottlenecks, and foster trust within your organization. Tune in to discover how defining roles isn't just a management tool—it's a game...
2025-01-2228 minScale The Chaos
Scale The ChaosEp 19: How Adversity Can Drive Personal and Professional Transformation w/ Dr. Kevin Holloway Pt. 2In this follow-up episode of Scale the Chaos, host Rhonda Lea continues her engaging conversation with her brother, Dr. Kevin Holloway, a clinical psychologist specializing in trauma and anxiety disorders. Together, they delve into the psychology of change, exploring how work and identity intertwine and why change can feel deeply personal and even threatening. The discussion highlights individual personality traits that influence adaptability and offers practical strategies for leaders to foster trust, resilience, and adaptability in their teams. Through a trauma-informed leadership lens, Dr. Holloway shares insights on creating safe and empowering environments where employees can grow...
2025-01-1435 minScale The Chaos
Scale The ChaosEp 18: How Human Behavior Shapes Change Management Initiatives w/ Dr. Kevin Holloway Pt. 1In this episode of Scale the Chaos, host Rhonda Lea, a Certified Six Sigma Black Belt, engages in a compelling conversation with her brother, Dr. Kevin Holloway, a clinical psychologist specializing in trauma and stress-related disorders. Drawing from his experience working with military service members and veterans, Dr. Holloway unpacks how human behavior and past experiences influence our reactions to change. Together, they explore why some team members resist change while others adapt, offering trauma-informed strategies for leaders to foster trust, collaboration, and adaptability. Listeners will gain actionable insights into: managing resistance building trust ...
2025-01-1336 minScale The Chaos
Scale The ChaosEp 17: Breaking the Chaos Cycle - How Low Confidence Destroys Organizations w/ Lana Kinberg Pt 2 | Scale The Chaos🎙️ In this eye-opening episode of Scale the Chaos, catch part 2 of host Rhonda Lea and confidence coach Lana Kinberg's conversation as they reveal how lack of confidence creates organizational chaos and dysfunction. Did you know that poor workplace culture costs U.S. businesses $431 billion annually? Discover the hidden costs of low confidence in your organization and learn practical solutions to break the cycle. Key Insights: Why skilled performers often struggle as leaders The true cost of turnover and poor workplace culture How negative attitudes spread through teams Solutions for building organizational confidence The SELF frame...
2025-01-0324 minScale The Chaos
Scale The ChaosEp 16: Breaking the Chaos Cycle: How Low Confidence Destroys Organizations w/ Lana Kinberg Pt 1 | Scale the Chaos Podcast🎙️ In this eye-opening episode of Scale the Chaos, catch part 1 of host Rhonda Lea and confidence coach Lana Kinberg's conversation as they reveal how lack of confidence creates organizational chaos and dysfunction. Did you know that poor workplace culture costs U.S. businesses $431 billion annually? Discover the hidden costs of low confidence in your organization and learn practical solutions to break the cycle. Key Insights: Why skilled performers often struggle as leaders The true cost of turnover and poor workplace culture How negative attitudes spread through teams Solutions for building organizational confidence The SELF frame...
2025-01-0327 minScale The Chaos
Scale The ChaosEp 15: Unlocking the Secrets of Bird Personality Types with Rhonda and Jimmy Lea | Scale the Chaos PodcastIn this special episode of the Scale the Chaos Podcast, Rhonda Lea is joined by her husband, Jimmy Lea, to introduce their exciting new project: the Bird Personality Types framework! Discover how the Dove, Owl, Peacock, and Eagle personalities offer a simple, memorable, and fun way to understand and connect with others in both personal and professional settings. From improving sales and marketing to enhancing workplace communication and building stronger relationships, the Bird Personality framework is a game-changer. In this episode, Rhonda and Jimmy dive into: ✅ Why the Bird Personality framework is easier to re...
2024-12-1635 minScale The Chaos
Scale The ChaosEp 14: Mastering Pricing Strategy: Value-Based Insights w/ Mark Stiving Pt 2On this episode of the Scale the Chaos Podcast, Rhonda Lea continues her conversation with pricing expert Mark Stiving to uncover the secrets of value-based pricing and its impact on your organization's success. In this insightful discussion, you'll learn: The role of pricing councils and committees in collaborative decision-making. Why understanding the value of your product matters more than production costs. How to tackle common pricing challenges. The psychology behind $0.99 pricing. Tips for quantifying customer value to improve your pricing strategy. Whether you're running a small business or managing corporate pricing decisions, this episode is...
2024-12-0920 minScale The Chaos
Scale The ChaosEp 13: Value-Based Pricing: Common Mistakes and Strategies w/ Mark Stiving Pt 1Are your pricing strategies leaving money on the table? In this episode of the Scale the Chaos Podcast, Rhonda Lea is joined by pricing expert and author Mark Stiving to explore how value-based pricing can transform your business strategy. In this insightful discussion, you'll discover: Why understanding customer value is key to effective pricing. Common pricing mistakes businesses make and how to avoid them. The concept of context-driven pricing and its real-world applications. How internal collaboration and ownership impact pricing strategy. Mark shares fascinating insights from his extensive experience, including why 99-cent pricing works and...
2024-12-0922 minScale The Chaos
Scale The ChaosEp 12: Overcoming Fear and Ego to Foster a Gutsy Business Culture w/ Chrystina KatzIn this engaging follow-up episode of the Scale the Chaos Podcast, Rhonda Lea continues her conversation with Chrystina Katz, diving deeper into how to foster a gutsy business culture. Chrystina shares her insights on breaking through the barriers of fear and ego, empowering leaders to take calculated risks, embrace vulnerability, and create an open-minded workplace that thrives on innovation and trust. 🎙 Key Topics Covered: Identifying and overcoming fear and ego in leadership. The importance of learning, team development, and personal growth. How being gutsy promotes employee engagement, productivity, and profitability. Actionable steps to prioritize and address cha...
2024-12-0420 minScale The Chaos
Scale The ChaosEp 11: How to Be Gutsy in Business with Chrystina Katz Pt 1 | Scale The Chaos PodcastIn this episode of the Scale the Chaos Podcast, Rhonda Lea welcomes Chrystina Katz, a business coach with 30 years of corporate project management experience and 10 years of entrepreneurial ventures. Chrystina shares her expertise on fostering a gutsy culture in the workplace, tackling fear of change, and strategically navigating risks to grow your business and bottom line. Discover how being gutsy can resolve organizational chaos, avoid recklessness, and empower teams to innovate and thrive. Chrystina also provides actionable strategies for leaders to build trust, identify team strengths, and encourage creativity. 🎙 Key Takeaways: The true meaning of...
2024-12-0417 minScale The Chaos
Scale The ChaosEp 9: Insights From a Rocket Scientists: Overcoming Imposter Syndrome w/ Maureen Zappala Pt 1In this thought-provoking episode of Scale The Chaos, I sit down with Maureen Zappala, a former NASA engineer turned leading expert on imposter syndrome. Drawing from her time as a rocket scientist at NASA and her years of research, Maureen shares practical insights into recognizing and overcoming the self-doubt that holds so many of us back. What You’ll Learn: What imposter syndrome really is and why so many high-achievers face it The hidden ways imposter syndrome impacts your performance and mindset How it contributes to organizational dysfunction and what leaders can do about it Practical st...
2024-11-1821 minScale The Chaos
Scale The ChaosEp 10: Strategies & Insights for Managing Imposter Syndrome in the Workplace w/ Maureen ZappalaIn Part 2 of my conversation with Maureen Zappala, a former NASA engineer and imposter syndrome expert, we dive deeper into the ways imposter syndrome affects both individuals and organizations—and how leaders can play a crucial role in overcoming it. What You’ll Learn: How leaders can identify imposter syndrome in their teams and create supportive environments The five powerful strategies individuals can use to combat imposter syndrome The connection between imposter syndrome and shame—and how to address it How overcoming imposter syndrome frees you to take risks, delegate, and thrive in your career 📚 Maureen...
2024-11-1818 minScale The Chaos
Scale The ChaosEpisode 8: Coaching & Leading Gen Z in the Workplace with Dale Wetmore | Scale the Chaos PodcastIn this insightful episode of Scale the Chaos, host Rhonda Lea sits down with Gen Z leadership expert Dale Wetmore, president of Gift of the Next Generation and author of the upcoming book Leading Gen Z: The Gift of the Next Generation. Together, they discuss effective coaching and mentoring strategies that help leaders bridge generational gaps, retain top talent, and empower Gen Z employees to excel. Dale shares his top methods for fostering loyalty and engagement among Gen Z workers, from building meaningful relationships and offering purposeful feedback to creating an inclusive workplace culture. Tune in for...
2024-11-0421 minScale The Chaos
Scale The ChaosEpisode 7: Understanding & Leading Gen Z in the Workplace w/ Dale Wetmore Pt 1 | Scale the Chaos PodcastIn this episode of the Scale the Chaos podcast, host Rhonda Lea dives into the topic of leading Gen Z in the workplace with special guest Dale Wetmore, President of Gift of the Next Generation and author of Leading Gen Z: The Gift of the Next Generation. Dale shares his insights on bridging the generational gap, understanding the unique needs and strengths of Gen Z, and adapting communication styles to foster productivity and harmony in today’s diverse workforce. Tune in to discover key strategies to help leaders embrace this new generation’s gifts, from creating an incl...
2024-11-0425 minScale The Chaos
Scale The ChaosEpisode 6: Boosting Workplace Engagement and Creativity through Humor with Chris McGuire | Scale The Chaos PodcastIn this episode of the Scale The Chaos Podcast, Rhonda Lea welcomes humor expert and TV writer-producer Chris McGuire, who has written for nine Comedy Central Roasts and produced for Martha Stewart and Snoop Dogg’s Potluck Dinner Party. Chris brings his expertise in humor and storytelling to the corporate world, sharing how lightheartedness can transform workplace culture, boost engagement, and improve productivity. Chris explains why humor is far from a "soft skill" and shares powerful statistics that highlight its impact on employee engagement, creativity, and stress reduction. From practical icebreakers to ways leaders can introduce humor re...
2024-11-0227 minScale The Chaos
Scale The ChaosEpisode 5: Using Humor to Spark Creativity & Drive Innovation with Chris McGuire Part 2 | Scale The Chaos PodcastIn this engaging episode of Scale The Chaos, Rhonda Lea sits down with humor and storytelling expert Chris McGuire, a veteran writer-producer for TV shows including Comedy Central Roasts and Martha & Snoop’s Potluck Dinner Party. Together, they explore how humor can elevate workplace creativity, stimulate innovation, and foster a culture of engagement and enjoyment. Chris shares valuable insights into using levity to overcome creative roadblocks, the role of humor in building cohesion, and why leaders should encourage a “fun mindset” within their teams. Tune in for practical tips on implementing humor strategies in your workplace, from creati...
2024-11-0221 minScale The Chaos
Scale The ChaosEpisode 4: The Hidden Costs of Workplace Incivility with Dr. John O’Brien Pt. 2| Scale The Chaos PodcastIn this compelling episode of the Scale The Chaos Podcast, Rhonda Lea speaks with Dr. John O’Brien, incivility expert and author of Rudeness Rehab, to uncover the often-overlooked costs of incivility in the workplace. In part 2 of their conversation, they explore the financial and productivity impacts of toxic behavior and why seemingly “harmless” rudeness may be driving top talent away. Dr. O’Brien shares insights into the industries most affected by incivility, including healthcare and law, and reveals how the rise of remote work has changed the landscape of workplace interactions. Dr. O’Brien offers practical advice for...
2024-11-0229 minScale The Chaos
Scale The ChaosEpisode 3: Tackling Rudeness and Incivility in the Workplace with Dr. John O'Brien Part 1 | Scale The Chaos PodcastIn this enlightening episode of the Scale The Chaos Podcast, Rhonda Lea sits down with Dr. John O’Brien, incivility expert and author of Rudeness Rehab, now a #1 new release in Business Image & Etiquette. Together, they explore the widespread issue of incivility in the workplace, from subtle behaviors to more overt rudeness, and how these actions contribute to organizational dysfunction and stress. Dr. O'Brien shares his personal journey into this field, sparked by the impact of workplace stress on his family. The discussion highlights different types of incivility, including passive, active, and cyber incivility, and the critical di...
2024-11-0220 minScale The Chaos
Scale The ChaosEpisode 2: Mastering Digital Boundaries in the Workplace with Sheryl Green Part 2 | Scale The Chaos PodcastIn this episode of the Scale The Chaos Podcast, Rhonda Lea, founder of Scale the Chaos, sits down with Sheryl Green, a leading authority on boundary setting and author of You Had Me at No for a Part 2 of their workplace boundaries conversation. Together, they delve into the unique challenges of creating and maintaining digital boundaries in our always-connected world. As technology blurs the lines between work and personal time, Sheryl shares insights and practical strategies for setting limits that protect your quality of life without sacrificing professionalism. From managing client expectations and minimizing after-hours interruptions to...
2024-11-0218 minScale The Chaos
Scale The ChaosEpisode 1: How to Set Boundaries and Overcome Burnout with Sheryl Green Part 1| Scale The Chaos PodcastWelcome to the Scale The Chaos Podcast! In this episode, Rhonda Lea, founder of Scale the Chaos, dives into the importance of setting boundaries with expert guest Sheryl Green, renowned as the "How to Say No" specialist and author of You Had Me at No. Sheryl shares her personal journey through burnout, navigating the challenges of running a business, volunteering in animal rescue, and juggling numerous personal obligations—all of which led her to a critical "wake-up call" about boundaries. Tune in to part 1 of Rhonda and Sheryl’s discussion and discover practical insights on how to set...
2024-11-0231 min