Shows
Scalpel and Sword: Conflict and Negotiation in Modern MedicineEp20 - Sharpen The Sword: From Speakeasy to Surgery - Empathy and Conflict Lessons with Kenneth Austin CoxCan lessons from managing a speakeasy transform how physicians handle conflict? In this new segment, Sharpen The Sword, Dr. Lee Sharma discusses with Kenny Cox about his journey from dishwasher to bar manager, drawing insights on empathy, hierarchy, and creativity. Kenny shares stories of resolving staff conflicts, fostering a positive work culture, and adapting to challenges like post-COVID staffing. While highlighting the "love always wins" approach, he discusses building trust, setting boundaries, and using creativity to lubricate the "machine" of operations. Tune in for parallels to medicine, including patient relationships and the art of caregiving, in...
2025-09-2933 min
Scalpel and Sword: Conflict and Negotiation in Modern MedicineEP20 - Sharpen The Sword: From Speakeasy to Surgery - Empathy and Conflict Lessons with Kenneth Austin CoxCan lessons from managing a speakeasy transform how physicians handle conflict? Dr. Lee Sharma discusses with Kenny Cox about his journey from dishwasher to bar manager, drawing insights on empathy, hierarchy, and creativity. Kenny shares stories of resolving staff conflicts, fostering a positive work culture, and adapting to challenges like post-COVID staffing. While highlighting the "love always wins" approach, he discusses building trust, setting boundaries, and using creativity to lubricate the "machine" of operations. Tune in for parallels to medicine, including patient relationships and the art of caregiving, in this debut "Sharpen the Sword" episode....
2025-09-2933 min