Shows
CRMprovEpisode 12: Packard’s Law, StormWater Management, and CRM Competencies — Getting First Things First in a CRM ImplementationAt CRMprov, we have been on a kick recently, showing the different proficiency levels that institutions MUST be thinking about when it comes to a fully optimized CRM implementation. And, in truth, sometimes this order of operations is not always the most popular notion when we are hungry for a full and fast implementation process.This week, Brad Camilleri from Biola University jumps right into this topic giving his views on CRM competencies and how these integrate across campus in order to provide the highest levels of insight. From database and outbound marketing usage to reporting and t...2022-01-3132 min