Shows
The Compliance FilesSeason 6 - Episode 5 - Navigating Climate and ESG Risk Management in a complex and evolving landscapeIn this week’s episode, Catherine Thornton, Member of Compliance Institute's Prudential, Regulation and Governance Working Group speaks with Sean MacHale, Partner at EY Dublin, Head of Global Sustainable Finance Innovation Hub and Camile Paparelli, Partner EY London, who is the ESG Reporting and Disclosure lead for UK Insurers.
The importance of climate considerations and Environmental, Social and Governance (ESG) Factors are now critical in shaping strategies and operations of Financial Institutions worldwide. As the focus on sustainable practices and ethical governance grows, understanding and implementing ESG regulations including climate considerations has become more important now then eve...
2025-09-3038 minThe Compliance FilesSeason 6: Episode 4 – Sustainable Finance – Investors and the Low Carbon TransitionIn this week’s episode, Kathy Jacobs, former President of Compliance Institute and Chair of the Institute’s Sustainability Working Group speaks with Dr. Norah Storey, Lecturer in Finance at the South East Technological University (SETU).
Dr. Norah Storey has conducted a study on the perceptions in low carbon investing and the extent to which finance is stepping up to play its full role in investing for the transition. In this week's podcast. Norah explains the role of the financial system in the transition to net zero. Norah outlines the methodology you used in her research and desc...
2025-05-2939 minThe Compliance FilesSeason 6: Episode 3 - WhistleblowingIn this week’s episode, Kathy Jacobs, former President of Compliance Institute and Chair of the Institute’s Sustainability Working Group speaks with Philip Brennan, Founder and Managing Director of Raiseaconcern.com and former President of Compliance Institute.
Philip delves into the critical and evolving topic of Whistleblowing, its regulation within the European Union and how it has evolved in practice. Whistleblowing, broadly defined as the act of exposing wrongdoing within an organisation, is a vital tool for promoting transparency and accountability. In this podcast we explore the impact of the EU Whistleblowing Directive of 2019, on both busi...
2025-05-2238 minThe Compliance FilesSeason 6: Episode 2 - The European Accessibility Act (EAA)The European Accessibility Act, approved in 2019, will come into effect on 28 June 2025, and will mark a significant shift in the EU. In this week’s episode of the Compliance Files Podcast Series, Patrick Erhard, Compliance Specialist, Mercer and Member of Compliance Institute's Consumer Protection Working Group speaks with Cormac Chisholm CEO, DevAlly about the European Accessibility Act (EAA).
Cormac provides an overview of the EAA including it’s importance and objectives. Cormac details the impact of the EAA and the specific sectors and services that the Act covers. Cormac outlines the common barriers that organisations encounter when tryi...
2025-05-1531 minThe Compliance FilesSeason 6: Episode 1 - The Voice of an Independent Non-Executive Director (INED)In this week’s episode, Kathy Jacobs, former President of Compliance Institute and Chair of the Institute’s Sustainability Working Group speaks with Alan Holmes, Advisor & Independent Non-Executive Director, Board and Audit Chair on the topic of the Voice of an INED.
Alan takes us through his career to date and he outlines the core purpose of an Independent Non-Executive Director (INED) and how it differs from that of an Executive Director. Alan describes how INEDs help balance the interests of stakeholders, including shareholders, employees, and customers. Alan describes how INEDs ensure strong governance and accountability while stil...
2025-05-0842 minThe Compliance FilesSeason 5: Episode 11 - Central Bank of Ireland's Regulatory and Supervisory Outlook Report - Risk ManagementIn this week’s episode, Deirdre O’Reilly, Independent Non-Executive Director and Member of Compliance Institute’s Prudential, Regulation and Governance Working Group speaks with David Corrigan, Chief Risk Officer, AIB Merchant Services, Eoin Shields, European Chief Risk Officer, Squareup International Limited and Conor Walsh, Independent Consultant and former Chief Risk Officer at KBC Bank Ireland.
The Central Bank of Ireland released their Regulatory & Supervisory Outlook Report in February 2024. The aim of this report was to outline their perspective on the key trends and risks that are shaping the operating landscape of the financial services sector. Within this c...
2024-12-1748 minThe Compliance FilesSeason 5: Episode 10 - Talent RetentionIn this week’s episode, Kathy Jacobs, former President of Compliance Institute speaks with Kelly-Anne Rainey, Senior Recruitment Consultant Compliance, formerly of Robert Walters on the topic of Talent Retention.
Kelly-Anne outlines what she is seeing in today’s market for Compliance Professionals and what is making them think about moving employer. Kelly-Anne describes what she sees as the main challenges for firms in attracting talent into their organisations and what organisations can do to retain their staff.
Kelly-Anne provides examples of good effective employment retention practices and outlines the impact that diversity policies and prac...
2024-12-1331 minThe Compliance FilesSeason 5: Episode 9 - Central Bank of Ireland's Regulatory and Supervisory Outlook - The Implication of Strategic Risks.The Central Bank of Ireland released their Regulatory & Supervisory Outlook Report in February 2024. The aim of this report was to outline their perspective on the key trends and risks that are shaping the operating landscape of the financial services sector. Within this context on this week’s episode, Gustavo Pregoni, Member of the Institute's Prudential Regulations and Governance Working Group speaks with Professor Simon Haslam, Programme Lead - Strategy, Institute of Directors to discuss implications of strategic risk as one of the key risks considered by the regulator in this report.
Professor Simon Haslam discusses the Importance of...
2024-10-1036 minThe Compliance FilesSeason 5: Episode 8 - Politically Exposed Person's (PEPs)In this week’s episode, Rachel Woolley, Head of Financial Crime Regulation, Palantir Technologies and Chair of the Institute's Financial Crime Compliance Working Group with the Compliance Institute speaks with Ed McDonnell, MLRO and Head of AML at TD Securities and Member of the Institute's Financial Crime Compliance Working Group, and Shane Keyes, MLRO and Head of AML at Carne Group on the topic of Politically Exposed Persons (PEPs).
In this week’s episode, Rachel is joined by two seasoned experts in financial crime to help us unpack the intricacies of Politically Exposed Persons (PEPs). They look at th...
2024-10-0342 minThe Compliance FilesSeason 5: Episode 7 - AI in Financial ServicesIn this week’s episode, Siobhain Ivers, Senior Director & Deputy Chief Compliance Officer, Etsy Inc.and Chair of the Institute’s Fintech and Payments Working Group speaks with John O'Connor, Partner, Technology & Data and co-Head of FinTech at William Fry LLP, Claire O’Connor, Senior Associate, Technology & Data Protection, Fintech at William Fry LLP, Member of the Institute's Fintech and Payments Working Group and Chair of the Institute’s Southwest Regional Chapter Committee and Greg James, Senior Manager, fscom and Member of the Institute’s Fintech and Payments Working Group on the topic of AI in Financial Services.
The gues...
2024-09-2649 minThe Compliance FilesSeason 5: Episode 1 - The Lexicon of ESGIn this weeks episode of the Compliance Files Podcast, Kathy Jacobs, former President, Compliance Institute speaks with Ann Shiels, founder of sustainable finance regulatory firm, FinLexSus and Ann is also the Program Director for the Compliance Institute’s Professional Diploma in Sustainable Finance for Compliance Professionals delivered in partnership with the IOB.
In this episode, we revisit a familiar topic, and that is ESG Sustainability. There is a language and vocabulary growing up around sustainability. So in this episode, we are taking a helicopter view by doing a stock take on the regulation, and to expl...
2024-06-1848 minThe Compliance FilesSeason 5: Episode 6 - Corporate Sustainability Due Diligence DirectiveIn this weeks episode, Kathy Jacobs, former President of Compliance Institute speaks with Greta Koch, Policy adviser and press officer to Axel Voss, MEP, European Parliament on the latest addition to Sustainability Regulation the Corporate Sustainability Due Diligence Directive.
Greta describes how she became an advisor to Axel Voss in the European Parliament and her role. Greta explains where her interest in sustainability started. Greta discusses why the EU considered that an EU-wide supply chain due diligence legislation is required and what the process was for bringing the CS3D from a Proposal through to final approval...
2024-06-1835 minThe Compliance FilesSeason 5: Episode 3 - Payments RegulationIn this week's episode, Kathy Jacobs, former President of Compliance Institute speaks with Jessica Ramos, Head of Regulatory Oversight and Financial Affairs, EBA Clearing, to discuss the state of payments regulation in the EU today.
In this episode, Jessica describes who EBA Clearing are and her role within the company. Jessica advises why she works in the payments industry and what she enjoys about the industry. Jessica outlines the current challenges and opportunities in payments and what role regulation plays in payments. Jessica paints a picture of the current payments EU regulation landscape and what challenges regulation...
2024-06-1822 minThe Compliance FilesSeason 5: Episode 1 - The Lexicon of ESGIn this weeks episode of the Compliance Files Podcast, Kathy Jacobs, former President, Compliance Institute speaks with Ann Shiels, founder of sustainable finance regulatory firm, FinLexSus and Ann is also the Program Director for the Compliance Institute’s Professional Diploma in Sustainable Finance for Compliance Professionals delivered in partnership with the IOB.
In this episode, we revisit a familiar topic, and that is ESG Sustainability. There is a language and vocabulary growing up around sustainability. So in this episode, we are taking a helicopter view by doing a stock take on the regulation, and to explain some of...
2024-06-1348 minThe Compliance FilesSeason 5: Episode 3 - Payments RegulationIn this week's episode, Kathy Jacobs, former President of Compliance Institute speaks with Jessica Ramos, Head of Regulatory Oversight and Financial Affairs, EBA Clearing, to discuss the state of payments regulation in the EU today.
In this episode, Jessica describes who EBA Clearing are and her role within the company. Jessica advises why she works in the payments industry and what she enjoys about the industry. Jessica outlines the current challenges and opportunities in payments and what role regulation plays in payments. Jessica paints a picture of the current payments EU regulation landscape and what challenges regulation...
2024-06-1322 minThe Compliance FilesSeason 5: Episode 6 - Corporate Sustainability Due Diligence DirectiveIn this weeks episode, Kathy Jacobs, former President of Compliance Institute speaks with Greta Koch, Policy adviser and press officer to Axel Voss, MEP, European Parliament on the latest addition to Sustainability Regulation the Corporate Sustainability Due Diligence Directive.
Greta describes how she became an advisor to Axel Voss in the European Parliament and her role. Greta explains where her interest in sustainability started. Greta discusses why the EU considered that an EU-wide supply chain due diligence legislation is required and what the process was for bringing the CS3D from a Proposal through to final approval...
2024-06-1335 minThe Compliance FilesSeason 5: Episode 6 - Corporate Sustainability Due Diligence DirectiveIn this weeks episode, Kathy Jacobs, former President of Compliance Institute speaks with Greta Koch, Policy Adviser and press officer to Axel Voss, MEP, European Parliament on the latest addition to Sustainability Regulation the Corporate Sustainability Due Diligence Directive CS3D.
In this weeks episode, Greta describes how she became an advisor to Axel Voss in the European Parliament and her role. Greta explains where her interest in sustainability started. Greta discusses why the EU considered that an EU-wide supply chain due diligence legislation is required and what the process was for bringing the CS3D from...
2024-05-2335 minThe Compliance FilesSeason 5: Episode 5 - The value of Privacy above and beyond Data ProtectionIn this week’s episode, Kathy Jacobs, former President of Compliance Institute speaks with Dr Valerie Lyons, Chief Operating Officer of BH consulting on the value of Privacy above and beyond Data Protection.
Valerie describes her own journey in Privacy and what inspired her and Todd Fitzgerald to write The Privacy Compass and also outlines what readers can expect from the book. Valerie outlines what the McKinsey 7-S Framework is, and why and how she utilised it in her Privacy Compass. Valerie explains ‘Strategy’s’ place in the 7S Privacy Compass and what good looks like. Valerie discusses eth...
2024-05-1645 minThe Compliance FilesSeason 5: Episode 4 - Purposeful leadershipIn this week’s episode, Kathy Jacobs, former President of Compliance Institute speaks with Maeve Monaghan, CEO, NOW Group on the topic of Purposeful Leadership.
In this episode, Maeve take us through her career, up to her leadership of the NOW Group and describes the values that she seeks to live as a leader. Maeve outlines what the NOW Group is and it's mission. Maeve delves into what purpose means to her and why it is important. Maeve outlines what her personal purpose is and the purpose of NOW Group is. Maeve describes how she brings her pur...
2024-05-0938 minThe Compliance FilesSeason 5: Episode 3 - Payments RegulationIn this weeks episode, Kathy Jacobs, former President of Compliance Institute with Jessica Ramos, Head of Regulatory Oversight and Financial Affairs, EBA Clearing, to discuss the state of payments regulation in the EU today.
In this episode, Jessica describes who EBA Clearing are and her role within the company. Jessica advises why she works in the payments industry and what she enjoys about the industry. Jessica outlines the current challenges and opportunities in payments and what role regulation plays in payments. Jessica paints a picture of the current payments EU regulation landscape and what challenges regulation has...
2024-05-0222 minThe Compliance FilesSeason 5: Episode 2 - CBI Authorisations ProcessIn this week episode, Kathy Jacobs, former President of Compliance Institute and Chair of the Institute’s Sustainability Working Group speaks with Russell Burke, Regulatory and Strategic Payments Consultant, Juristic Ltd in relation to the Central Bank of Ireland’s Authorisation Process and how to navigate this process efficiently and to secure that Authorisation.
In this episode, Russell outlines who needs an Authorisation and discusses the legal framework underpinning the Authorisations process. Russell also describes the common mistakes made by firms in making their application and the implications / consequences of these errors are. Russell advises how firms can...
2024-04-2549 minThe Compliance FilesSeason 5: Episode 1 - The Lexicon of ESGIn this weeks episode of the Compliance Files Podcast, Kathy Jacobs, former President, Compliance Institute speaks with Ann Shiels, founder of sustainable finance regulatory firm, FinLexSus and Ann is also the Program Director for the Compliance Institute’s Professional Diploma in Sustainable Finance for Compliance Professionals delivered in partnership with the IOB.
In this episode, we revisit a familiar topic, and that is ESG Sustainability. There is a language and vocabulary growing up around sustainability. So in this episode, we are taking a helicopter view by doing a stock take on the regulation, and to explain some of...
2024-04-1848 minThe Compliance FilesSeason 4: Episode 11 - International Women's Day – Inspiring Inclusion Part 2In part 2 of our International Women's Day Podcast episode, Jacquie Ryan, Program Manger, PAT Business School and member of the Institute’s D&I Committee speaks with Claudette Whyte, Council Member and Chair of the Institute’s D&I Committee on the Gender Pay Gap, Imposter Syndrome, her career journey, her mentorship journey and how she achieves a work life balance.
Jacquie also speaks with Peter Hession, Chief Risk Officer (CRO), TransferMate Global Payments on his experience of advocating for gender diversity and inclusion in the workplace, what has motivated him to become an ally. Paul also outl...
2024-03-2153 minThe Compliance FilesSeason 4: Episode 10 - International Women's Day – Inspire Inclusion Part 1In advance of International Women’s Day on Friday 8th March, Jacquie Ryan, Program Manager, PAT Business School and member of the Institute’s D&I Committee speaks with Maria Walsh, Member of the European Parliament for Midlands-North-West Constituency - Fine Gael & EPP Group.
On this week’s episode Maria discusses, the Gender Pay Gap, outlines financial security and STEM advances for women as mentioned in the EU Parliament Podcast, Pink Tax, the work being done on cyber-crime and effects on cyber-crime on women. Looking at Maria’s role in politics Maria advised how we can encourage women to...
2024-03-0747 minThe Compliance FilesSeason 4: Episode 9 - IAF – Learnings from Implementation So Far - Part 2On this week’s episode of the Compliance Files Podcast series, Kathy Jacobs, former President, Compliance Institute speaks with Azariah Nukajam, Associate Director, fscom in relation to the current position in Ireland and describes the main themes or challenges encountered by her clients.
Looking at the Consultation Papers, CPs 153 and 154, Azariah takes the Duty of Responsibility and outlines what this means, and how you would go about implementing it in practice. Azariah describes the challenges where a firms business model relies on outsourcing and gives her advice to anyone struggling with implementation at this point. Azariah details in...
2023-12-2127 minThe Compliance FilesSeason 4: Episode 8 - IAF – Learnings from Implementation So Far - Part 1On this week’s episode of the Compliance Files Podcast series, Kathy Jacobs, former President Compliance Institute speaks with Azariah Nukajam, Associate Director, fscom about what we can learn from the international accountability regimes. In this episode Azariah outlines where we are now in the process of rolling out the IAF regime and where in-scope institutions should be at this stage. Azariah then turns to the international perspective – countries that have accountability regimes implemented and takes us through a few of these regimes. Azariah advises on how these regimes have been regarded by industry in these jurisdictions and in her...
2023-12-1447 minThe Compliance FilesSeason 4: Episode 7 - AI and EthicsIn today’s episode of the Compliance Files podcast series, Kathy Jacobs, former President, Compliance Institute speaks with Rachel Finn, Director, Data Protection and Cyber-risk Services at Trilateral Research Ltd. and Zachary Goldberg, Ethics Innovation Manager at Trilateral Research Ltd on the topic of AI and Ethics.
In this podcast they define AI, and what the risks, threats and benefits are. They take us through where we are at with AI regulation and in the absence of AI regulation what role does ethics play. They outline the ethical dilemmas someone designing an AI solution face could come ac...
2023-12-0748 minThe Compliance FilesSeason 4: Episode 6 - Careers in FintechIn today’s episode of the Compliance Files podcast series, Siobhain Ivers, Senior Director, Deputy Chief Compliance Officer, Etsy and Chair of Compliance Institute’s Fintech and Payments Working Group speaks with Michelle McGuire, Head of Risk and Compliance, valid8Me, and Greg James, Senior Manager, fscom and Member of Compliance Institute’s Fintech and Payments Working Group on the topic of Careers in Fintech.
In this podcast they outline what drew them to a career in Fintech and what advice they have for anyone thinking about breaking into a career in Fintech. They discuss what kind of qua...
2023-11-3054 minThe Compliance FilesSeason 4: Episode 5 - The Importance of ESG in Financial ServicesIn today’s episode, Kathy Jacobs, former President of Compliance Institute speaks with Andrew Murphy, Co-Founder of Coopman Search & Selection on the importance of ESG in Financial Services. Andrew outlines the ESG opportunities for financial services firms and how firms can realise their full potential of the ESG agenda. Andrews describes how important training and education is in ESG for professionals working in financial services and provides insights into what is happening in the market in relation to ESG career opportunities. Andrews talk to us about the role of the Chief Sustainability Officer (CSO) - what is it and where...
2023-11-2334 minThe Compliance FilesSeason 4: Episode 4 - Outsourcing Part 2In today's episode, host Kathy Jacobs, former President of Compliance Institute speaks with Barry Rojack, Head of Regulatory Compliance and Risk (Banking) SalesSense International to discuss Outsourcing from the view of an outsourcer providing support to regulated banks and financial services entities.
Barry outlines his career journey at the Central Bank of Ireland and regulated firms and the challenges and the similarities and differences in working in a regulated environment and in an Outsource Service Provider (OSP). Barry delves into what the drivers of outsourcing to an OSP are, and what compliance, conduct and risk concerns can...
2023-11-1646 minThe Compliance FilesSeason 4: Episode 3 - Outsourcing Part 1In this week’s episode of the Compliance Files Podcast Series, host Kathy Jacobs, former President of Compliance Institute speaks with Seán O’Driscoll, Associate Director, Risk Management and Internal Audit, Financial Services Advisory at Grant Thornton Ireland on the topic of Outsourcing and its associated risks.
In this episode, Seán defines what outsourcing is and how does it differs from other third party relationships. Seán also takes us through the typical lifecycle of an outsourcing arrangement and the various regulator’s evolving concerns and responses. Seán outlines the current regulatory framework for outsourcing...
2023-11-0932 minThe Compliance FilesSeason 4: Episode 2 - Digital Operational Resilience Act (DORA) Part 2Operational Resilience is placing obligations on firms to be prepared for disruptive events in order to recover quickly and reduce harm to customers and the market. In this episode of the Compliance Files Podcast series, host Kathy Jacobs, former President of Compliance Institute speaks with Will Finn, Senior Manager, fscom on the topic of Operational Resilience. Will outlines why regulators are focusing on Operational Resilience now and gives advice on what Financial Services firms have to do and describes and takes us through the steps of what an Operational Resilience programme is.
2023-11-0229 minThe Compliance FilesSeason 4: Episode 1 - Digital Operational Resilience Act (DORA) Part 1In today’s episode, Kathy Jacobs, former President of Compliance Institute speaks with Chris Martin, Of Counsel, Financial Regulation and Compliance, A&L Goodbody and Chair of Compliance Institute’s Central Steering Committee on the topic of DORA and Chris gives us an understanding about the regulatory framework around operational and IT resilience.
Chris outlines the backdrop to regulating for IT and operational resilience and provides an overview of how has the regulation developed and sets out the current legal framework. Chris also advises if the Central Bank has conducted any inspections or other regulatory or supervisory interve...
2023-10-2617 minThe Compliance FilesSeason 3: Episode 20 - Individual Accountability Framework (IAF)In today’s episode of the Compliance Files podcast series, the Institute’s President, Diarmuid Whyte speaks with Louise Hogan, member of the Institute's IAF and Fintech and Payments working groups and Sarah Geraghty, member of the Institute’s IAF and Pensions working groups to discuss the Individual Accountability Framework (IAF) in general terms whilst also touching on some of the key aspects of the Compliance Institute’s response to the IAF Consultation Paper.
In this podcast they outline the benefits of IAF and provide their thoughts on whether it will lead to a positive cultural change. They als...
2023-06-1446 minThe Compliance FilesSeason 3: Episode 19 - GDPR 5th Year AnniversaryTo mark the 5th Year anniversary of the implementation of GDPR, Steven Roberts, Vice-Chair of the Compliance Institute’s Data Protection & Information Security Working Group speaks with MB Donnelly, Deputy Commissioner at the Irish Data Protection Commission, as Head of Strategy, Finance, Governance to discuss GDPR from it’s initial implementation to today and what is next for GDPR.
In this episode, MB discusses the main benefits of GDPR and her view as to whether companies’ approach to GDPR has changed over the last five years. MB also provides insights into the DPC’s own supervisory approach, the DPC’...
2023-05-2543 minThe Compliance FilesSeason 3: Episode 18 - ProcurementIn this episode, host Kathy Jacobs speaks with Rachel Dolan, Head of Procurement and Supplier Relationship Management, Permanent TSB.
Rachel describes the value add of procurement and how procurement supports organisations to achieve its strategic objectives. Rachel highlights the importance of an effective relationship between Procurement and Compliance teams.
Rachel also discusses what role procurement will play in ensuring organisations successfully achieve their ESG objectives and discusses upcoming developments over the short and medium term for procurement and regulation.
2023-05-1835 minThe Compliance FilesSeason 3: Episode 17 - The Importance of NetworkingIn this episode, host Kathy Jacobs speaks with Fiona Flynn, Founder of Montauk Consulting and President, PWN Dublin on the topic of the Importance of Networking.
Fiona discusses why networking is important to your career development and success, examines if networking is a talent or skill, and how you can become an effective networker. Fiona also gives advice on how to go about building and growing a strong personal network and examines how leaders utilise their networks. Fiona also gives her top tips on networking.
2023-05-0426 minThe Compliance FilesSeason 3: Episode 16 - Anti-Money Laundering (AML) InsightsIn this episode, host Kathy Jacobs speaks with Niall Esler, Partner and Head of the Regulatory Group, Walkers and Shane Martin, Partner and Regulatory Compliance & Data Privacy Lawyer of Walkers on the topic of Anti-Money Laundering (AML).
During this episode Niall and Shane provide insights relating to governance and examine the challenges for firms when outsourcing elements of their AML functions. They also outline how firms approach to business risk assessments has evolved in recent years. Niall and Shane discuss some of the key recent and upcoming developments in AML including the introduction of AMLA, and what sort...
2023-04-2051 minThe Compliance FilesSeason 3: Episode 15 - CultureA key role of the Irish Banking Culture Board (IBCB) is to measure progress and cultural change in their member banks. Their goal is to act as transformative influence on culture within the banking sector. In this episode, we speak with Marion Kelly, CEO of the IBCB on the importance of Culture in the Financial Services industry.
Tune in to hear Marion's insights on what culture means in the context of Financial Services, the challenges of driving cultural change, and the role of the Irish Banking Culture Board in promoting positive cultural practices within the industry. Marian a...
2023-03-3034 minThe Compliance FilesSeason 3: Episode 14 - Central Bank’s 2023 PrioritiesIn this episode the Central Bank of Ireland Deputy Governor, Sharon Donnery provides valuable insights into the Central Bank’s 2023 priorities. Sharon reflects on how the Central Bank’s and industry’s responses in the last number of years has positioned us as we face the new challenges of 2023 and outlines the challenges that leaders in Financial Services face in charting a course through the uncertainty and complexity of the global economic outlook.
Sharon also elaborates on the six principles of the Central Bank’s regulation in order to support positive outcomes and outlines the main chal...
2023-03-2347 minThe Compliance FilesSeason 3: Episode 13 - Conduct and CultureCreating an effective culture will help to drive behaviour, build customer and investor trust, and support operational excellence and growth; having the right culture is essential for achieving good conduct performance.
In this episode, we are joined by two experts in the field of compliance and conduct risk, Mark Satterthwaite, Chief Compliance Officer at Citibank Europe and Paul Quinlan, EMEA Head of Conduct Risk ICRM at Citibank Europe to discuss the topic of Conduct and Culture.
We explore the importance of conduct and culture, the challenges and opportunities of defining and implementing good conduct and...
2023-03-1641 minThe Compliance FilesSeason 3: Episode 12 - Internal AuditIn this episode of the Compliance Files Podcast, we delve into the role of Internal Audit and how it interacts with Compliance. Anlo Taylor, a Partner in Deloitte Risk Advisory with over 15 years of experience in internal auditing, controls assurance and external auditing gained through her time in industry and practice discusses the complexities of compliance regulations and their impact on businesses. Anlo shares her expertise on the role of Internal Audit and the importance of compliance in the industry. Together, we examine how Compliance and Internal Audit can help senior leaders understand how well their business is meeting...
2023-03-0944 minThe Compliance FilesSeason 3: Episode 11 - Competition Law for Compliance ProfessionalsIn this episode, we speak with Philip Andrews, the head of McCann FitzGerald's Competition, Regulated Markets, and EU Law Group. As a seasoned practitioner in EU and Competition Law, Philip offers valuable insights into the complexities of competition regulations and their impact on businesses.
Philip shares his expertise on regulated markets and discusses the latest developments in competition law, shedding light on the importance of compliance in the industry. Tune in to learn how to navigate the complex landscape of competition regulations and stay up to date with the latest trends in the field.
2023-03-021h 01The Compliance FilesSeason 3: Episode 10 - The Impact of Regulation on Marketing and Advertising in Financial ServicesIn this episode, host Kathy Jacobs is joined by Aidan Power, Director of Brand and Marketing at KBC Bank in Ireland, to discuss the impact of regulation on marketing and advertising in financial services. As the first point of contact for customers, advertising has become subject to more complex regulation over the years, making compliance a key concern for the industry. Aidan shares his experience navigating these challenges, and how he works to create a differentiated offering and alternative challenger brand in banking. Tune in to learn about the complexity of regulation in marketing, and how it's driving change...
2023-02-2327 minThe Compliance FilesSeason 3 - Episode 9: Consumer Protection Regulation - Part 2In the second episode of the Consumer Protection Regulation podcast with Nora Beausang, Nora talks to Kathy Jacobs about the high-level statutory protections applying to lending to consumers in Ireland under both domestic and EU rules.
2023-02-1642 minThe Compliance FilesSeason 3 - Episode 8: Consumer Protection Regulation - Part 1Protecting consumers is at the heart of the Central Bank of Ireland’s mandate. Their role is to ensure that the best interests of consumers are protected while enhancing confidence and trust in the financial system through effective regulation of financial service providers and markets. In a two-part series, we talk to Nora Beausang, solicitor and the author of ‘Consumer and SME Credit Law’ published by Bloomsbury Professional, about consumer protection issues applying to financial services business in Ireland, with a particular focus on lending (cash loans).
In the first episode, Nora addresses the role of the...
2023-02-0945 minThe Compliance FilesSeason 3 - Episode 7: What is Lifelong Learning and why is it important?Lifelong learning is broadly defined as the ongoing, voluntary, and self-motivated pursuit of knowledge for either personal or professional reasons. Lifelong learning is about developing your full potential, and will provide you with the possibility of discovery, skills and rewards, both professionally and personally. Developing an attitude of continuous learning is one of the best ways to prosper in today's evolving world.
To understand the importance of upskilling, reskilling and continuous learning, we spoke to Evelyn Cregan, Company Secretary, Director of Executive Education in the IOB and a Lifelong Learner herself.
2023-02-0245 minThe Compliance FilesSeason 3 - Episode 6: Approaching deadline for transitioning to the new EU Standard Contractual Clauses (SCCs)On 4th June 2021, the European Commission published a decision in respect of a new set of modernised standard contractual clauses ("EU SCCs") for compliance purposes with the EU General Data Protection Regulation ("GDPR"), taking into account the decision from the Court of Justice of the European Union ("CJEU") published on 16th July 20202 in connection with the EU-US Privacy Shield and the old standard contractual clauses ("Old SCCs") ("Schrems II Decision"). From 27th December 2022, where you rely on standard contractual clauses as a transfer mechanism, the New SCCs must be used. From this date, the original standard contractual clauses will...
2022-12-0122 minThe Compliance FilesSeason 3 Episode 5: Data ProtectionAt the end of February 2022, Commissioner for Data Protection, Helen Dixon, launched the Irish Data Protection Commission’s Annual Report for 2021. At the launch of the report Ms Dixon commented: “2021 has been a year of strong regulatory results from the DPC, in which it delivered impactful and far-reaching outcomes for the protection of individuals’ personal data. The GDPR is a strong framework law that demands accountability, fairness and transparency from all organisations that process personal data. It is clear that “data controllers” in Ireland continue to improve their compliance efforts, but higher standards of responsiveness to individuals seeking to exercise t...
2022-11-171h 04The Compliance FilesSeason 3 - Episode 4: The Career Landscape in ComplianceIf you are looking for some direction in your career, considering a change, are a recent graduate starting out or just want to see what the career landscape in compliance looks like, this podcast will be a real inspiration to you. The latest employment outlook survey from ManpowerGroup, which is based on responses from more than 400 employers across Ireland, found that employers in banking, finance, and insurance plan to expand their headcount by 32%. In the fourth episode of the Compliance Files Robert Farrell, a member of the Compliance Institute Council, a Digital Transformation lecturer, trainer and speaker talks to...
2022-11-0453 minThe Compliance FilesSeason 3 - Episode 3: Career ManagementWhat are your Career Anchors? The third episode of the Compliance Files podcast series is on the topic of Career Management and is hosted by Robert Farrell, a member of the Compliance Institute Council, a Digital Transformation lecturer, trainer and speaker. Our guest is Eimear Barry, a psychologist, lecturer and consultant on leadership and workplace wellbeing.
The goal of career management and planning is to produce the desired results for our careers that impact our lives in a positive way. Career management allows us to prepare and maintain a degree of control over the expected outcomes and...
2022-10-2735 minThe Compliance FilesSeason 3 - Episode 2: Sustainable Finance & ESGIn the second episode of the third season of The Compliance Files, Kathy Jacobs, former Compliance Institute President speaks to Laura Wadding, a partner in Deloitte’s risk advisory practice, with over 25 year's experience in financial services.
Laura leads the firm’s sustainability practice, helping firms to develop their ESG strategies, comply with applicable regulatory and reporting requirements, and to develop sustainable finance products and practices. She currently sits on the board of Chapter Zero Ireland and on the advisory council of the DCU Centre for Climate and Society.
Laura will be discussing the topics of wha...
2022-10-2031 minThe Compliance FilesSeason 3 - Episode 1: Culture & EthicsIn the first episode of the third season of The Compliance Files, Kathy Jacobs, former Compliance Institute President, speaks to Dr Alan Kearns, Assistant Professor of Ethics at Dublin City University on the topic of Culture and Ethics.
The prevailing wisdom for the last number of decades has been that the objective of enterprises is the maximization of shareholder value and to make returns to shareholders. This, however, has not made for a reliable or even successful guide for behavior and decision making by boards and managers, and in the financial services context falls below the standard...
2022-10-1431 minThe Compliance FilesSeason 2 - Episode 10: Marketing & Compliance: Challenges and Key Data Protection Trends for 2022Marketing is a key process regulated by data protection and marketers are one of the main users of personal data in any organisation. Direct marketing has been regulated in a number of guises for many years and the law and regulation has been subject to constant development and clarification. There are a range of penalties for non-compliance of marketing data protection breaches, and the potential for brand and reputational damage is significant. Kathy Jacobs, former Compliance Institute President, speaks to Steven Roberts, Head of Marketing in Griffith College, on marketing rules, challenges for marketers in the context of GDPR...
2022-03-3121 minThe Compliance FilesSeason 2 - Episode 9: 20 Years of CollaborationAt the core of Compliance Institute’s mission is to educate its members to ensure they have the skills required to undertake their roles in a professional and effective manner. From the beginning, 20 years ago, the Compliance Institute’s partner in the delivery of its programme of education has been the IOB, formerly known as the Institute of Banking. In the latest episode of the Compliance Files podcast series, Kathy Jacobs, former President of Compliance Institute speaks to Mary O’Dea, Chief Executive of IOB as part of our 20th anniversary series, on the topics of career development, education, leadersh...
2022-03-2440 minThe Compliance FilesSeason 2 - Episode 8: Safeguarding: Origins, Challenges & Upcoming DevelopmentsSafeguarding is the process by which regulated firms providing payment services protect customer funds. The purpose is to ensure that funds are always ring-fenced such as in the liquidation of a firm to ensure customer funds are not co-mingled with operational funds and claims of customers will be met in priority. Safeguarding is subject to stringent legal requirements compelling firms not just to safeguard customers funds but to ensure controls around safeguarding are robust. Kathy Jacobs, former Compliance Institute President, speaks to Alison Donnelly, Director in fscom and Russell Burke, an independent payments consultant, on the origins, challenges and up...
2022-03-0336 minThe Compliance FilesSeason 2 - Episode 7: The Central Bank of Ireland’s Dear CEO Letter to Payments & E Money FirmsOn 9th December 2021, Mary-Elizabeth Mc Munn, Director of Credit Institutions Supervision at the Central Bank of Ireland and a previous guest on the Compliance Files podcast, issued a letter to the CEO’s of payments and e-money firms, setting out the Central Bank’s regulatory expectations, and requiring an attestation.
Kathy Jacobs, former Compliance Institute President, speaks to Alison Donnelly, Director in fscom and is a payments policy expert with in-depth knowledge and understanding of the payments regulatory landscape, and Russell Burke, an independent payments consultant, and with a combination of extensive regulatory and strategic experience, is one...
2022-02-2438 minThe Compliance Files20th Anniversary SpecialThe Voice of the Compliance Institute - In November 2002, at a meeting in Irish Life offices in Abbey Street, over 80 compliance officers gathered and began the process that led to the establishment of the ACOI. We are now celebrating Our 20th anniversary. In this episode of “The Voice of the Compliance Institute” series we are delighted to have one of the founding members and indeed the founding president, Niall Gallagher speak with Compliance Institute President, Kathy Jacobs. Niall gives his insight into the founding vision, what the challenges were and his hopes for the future of the profession.
2021-12-1325 minThe Compliance FilesSeason 2 - Episode 5: Refinitiv’s ReportKathy Jacobs, ACOI President, speaks with Charles Minutella, Global Head of Customer and Third-Party Risk Intelligence at Refinitiv, about Refinitiv’s report which has been recently published into the changing risk landscape. Each year Refinitiv conducts independent surveys looking at different aspects of customer and third-party risk. Their reports have looked at financial crime through its impact on companies, society and the environment. This year's report looks at the impact of the COVID-19 pandemic. Kathy and Charles discuss the findings of the report.
You can find Refinitiv's Global Risk and Compliance report here.
2021-11-1532 minThe Compliance FilesSeason 2 - Episode 4: RegtechACOI President, Kathy Jacobs, speaks with Rob Leslie, Sedicii; Rachel Woolley, Fenergo and Ben Cronin, UBO Services on the benefits of Regtech, the importance of strategy & governance. Their conversation moves to what you should look for in sourcing a Regtech provider and the deployment of a Regtech solution. We also get our guest's takes on the role of the compliance function, pitfalls of deployment and the views of the regulator.
2021-11-0848 minThe Compliance FilesSeason2 - Episode 3: GDPRThree years post GDPR, and anyone who was involved in implementation will still remember the significant effort and resources, and also the scramble for subject matter expertise to get across the line for 28th May 2018. GDPR is for life, nit just for the go-live date, and while no doubt a huge amount was achieved, the number of enforcement actions across the European Union would suggest that there is much still to do to achieve strong baseline compliance with the Regulation. Kathy Jacobs, ACOI President, speaks with Shane Carrick and Rosita Gioia of Grant Thornton about the benefits of conducting...
2021-11-0133 minThe Compliance FilesSeason 2 - Episode 2: Vulnerable CustomersKathy Jacobs, ACOI President, speaks with Naomi Burley, CEO of the GRC Institute in Australia, on the topic of vulnerable customers. Their conversation starts with the justification and scope of the Royal Commission in Australia before moving to how a vulnerable customer is defined. Kathy and Naomi also discuss the response from the Compliance Profession to the Royal Commission, what changes Financial Institutions made and the role & responsibility of Board Members. In this episode we also get insight into how Australia dealt with their own Accountability Regime.
2021-10-1832 minThe Compliance FilesSeason 2 - Episode 1: ODCEIn the first episode of season two we speak to Ian Drennan, Director of Corporate Enforcement, on the role and powers of his Office, the implications of the Hamilton Report and the Action Plan. During this conversation is a discussion on what Boards should be doing to learn the lessons of the past.
2021-10-1119 minThe Compliance FilesICQ Audio Special - Summer Edition 2021We are delighted to launch a new feature of our ICQ Magazine, the ICQ Audio Special. Each edition of the ICQ, we will select an article that will be read aloud and will be followed by an interview with the author.
For our inaugural ICQ Audio Special we have selected Time to Act: New Standard Contractual Clauses and Practical Considerations for Financial Institutions by Flavien Corolleur Senior Legal Counsel/ Director & Data Protection Officer at SS&C Financial Services (Ireland) Limited and member of the ACOI DP&IS Working Group.
2021-08-2433 minThe Compliance FilesThe Compliance Files - Episode 16The Minister for Finance, Paschal Donohoe TD, received agreement from his Cabinet colleagues to approve the drafting of the Central Bank (Individual Accountability Framework) Bill on Tuesday 27th July 2021, the main purpose of which is to improve accountability in the financial sector. In the 4th episode in the ‘Voice of Compliance’ series, we are delighted to have James Meagher, Head of Compliance and Conduct Risk at Permanent TSB and Orla O'Connor, Chair and Partner, Finance and Financial Regulation, Arthur Cox speak to ACOI President, Kathy Jacobs on the legislative and regulatory framework for Fitness and Probity, the Central Bank's Dear...
2021-07-2845 minThe Compliance FilesThe Compliance Files - Episode15ACOI President Kathy Jacobs, speaks to Liam McKenna, partner, Mazars, about data protection certification approved under GDPR articles 42 and 43. The first data protection certification is expected to be approved this summer with EuroPrivacy the certifying body. Kathy and Liam discuss the operation of a certification regime under GDPR and also the benefits, opportunities and the obligations for data controllers.
2021-07-2028 minThe Compliance FilesThe Compliance Files - Episode 14The Voice of Compliance - is with Alan Moore, Data Protection Specialist at MetLife and guest host, Tom O'Connor, ACOI Data Protection and Information Security Working Group Chair. Their conversation looks at the role of the DPO, how you might get into Data Protection and what you need to be effective and successful. They also discuss the elements of an effective data protection framework and DP regulatory developments and future challenges.
2021-07-1350 minThe Compliance FilesThe Compliance Files - Episode 13ACOI President Kathy Jacobs, speaks to John McCarthy, Deloitte, about new Regulations commenced on 19 April 2021, where (re)insurers authorised by the Central Bank of Ireland are now required to prepare pre-emptive recovery plans by 31 March next year. Their conversation covers the basics of what a recovery plan is as well as delving into the detail regarding the macro benefits, regulator's reasoning, key elements of a recovery plan and what does the future hold.
2021-07-0528 minThe Compliance FilesThe Compliance Files - Episode 12In this week's episode Kathy Jacobs, ACOI President, speaks to Fiona Savary and Rene Sandor of CMS in Munich about the GDPR Enforcement Tracker on data protection authorities' fining activities that they developed and the trends coming out of enforcement actions and decisions from the Data Protection Supervisory Authorities in Europe and as documented in the CMS GDPR Enforcement Tracker.
To view the the GDPR Enforcement Tracker or the CMS Report, please see the links below:
GDPR Enforcement Tracker
CMS GDPR Enforcement Tracker Report
2021-06-2822 minThe Compliance FilesThe Compliance Files - Episode 11In this week's episode Kathy Jacobs, ACOI President, speaks to John Devitt, CEO, Transparency International Ireland about their recent report - Safe Haven?’ Targeting the Proceeds of Foreign Corruption in Ireland. During their conversation we hear about a number of high-profile cases involving the laundering of bribes and embezzled state assets through finds managed in Irish-based banks and insurance firms and John outlines the most important recommendations that would make the biggest impact.
2021-05-2435 minThe Compliance FilesThe Compliance Files - Episode 10In this week's episode we have a reversal of roles as Kathy Jacobs, ACOI President, is interviewed by guest-host Kevin Adam of Broadgate Search. Kathy brings us through her career and the five ages of compliance. Kathy also gives advice to those looking to enter the compliance industry and as a hiring manager what she looks for in a potential employee. Plus, Kathy gives her perspective on the challenges facing those working in compliance in the 2020s.
2021-05-1733 minThe Compliance FilesThe Compliance Files - Episode 9In this week's episode Kathy Jacobs hosts a panel discussion with Lorna Smith, Alison Gibney and Karen Killalea of the Maples Group. The themes of the discussion are the principles and practices of good corporate governance for regulated firms and this week's guests give their insights on expectations from the Central Bank, inspections, HR tools & policies as well as the evolution of corporate governance as a result of the pandemic and SEAR, Diversity and Inclusion.
2021-05-1139 minThe Compliance FilesThe Compliance Files - Episode 8In this episode of the Compliance Files, Kathy Jacobs, ACOI President, speaks with Ann Shiels, A&L Goodbody, on what you need to know about the Sustainable Finance Disclosure Regulation (SFDR). Their conversation touched on what kind entities will be affected by SFDR, greenwashing, who is responsible for enforcing compliance with SFDR, taxonomy regulation and more.
2021-05-0324 minThe Compliance FilesThe Compliance Files - Episode 7In this episode of The Compliance Files, Kathy Jacobs speaks with Gráinne McEvoy,
Director of Consumer Protection, Central Bank of Ireland. Their conversation included the Central Bank of Ireland’s key priorities and focus for 2021 such as strengthening their approach to protecting consumers, developing and enhancing the regulatory framework and their supervisory approaches.
2021-04-2725 minThe Compliance FilesThe Compliance Files - Episode 6The Voice of Compliance - is with Stephen Hudson, Deputy Money Laundering Reporting Officer, at Permanent TSB to discuss the importance of firm-wide AML frameworks, the role of the compliance professional and the role of the first line of defence in managing AML risk.
2021-03-2931 minThe Compliance FilesThe Compliance Files - Episode 5The Voice of Compliance - is with Kian Caulwell, Head of Conduct Risk and Compliance Advisory, KBC Bank Ireland and member of the ACOI Consumer Protection Working Group. Kian discusses some important Conduct talking points, he outlines what is conduct risk and the role of the compliance professional plus, the role of the first line of defence in managing conduct risk.
2021-03-2239 minThe Compliance FilesThe Compliance Files - Episode 4In this week's episode ACOI President, Kathy Jacobs, speaks with MB Donnelly, Assistant Commissioner at the Irish Data Protection Commission, as Head of Communications, Regulatory Strategy, EU Projects and DPO Networks, about what it takes to put together the Data Protection Commission Annual Report and what everyone should take from it.
2021-03-1523 minThe Compliance FilesThe Compliance Files - Episode 3To mark International Women’s Day, #choosetochallenge, Kathy Jacobs, President of ACOI spoke to Irish female leaders in regulation and legislation about their leadership experiences. Hear from Mary Elizabeth Munn, Director of Credit Institutions Supervision at the Central Bank of Ireland, Jennifer Dolan, Assistant Commissioner with the Data Protection Commission, the DPC’s Head of Children’s Policy, and Senator Fiona O’Loughlin, Chair of the Oireachtas Education and Skills Committee.
2021-03-0850 minThe Compliance FilesThe Compliance Files - International Women's Day Episode TrailerAhead of International Women's we wanted to share with you a brief snippet of Monday's episode. Our conversation with Mary Elizabeth Munn, Central Bank of Ireland, Jennifer Dolan, Data Protection Commission and Senator Fiona O’Loughlin, Chair of the Oireachtas Education and Skills Committee touched on the values and influences that have carried them through their careers in regulation and legislation. #IWD2021 #choosetochallenge
2021-03-0500 minThe Compliance FilesThe Compliance Files - Episode 2In the second episode we hear from Joe Beashel, a partner in the Financial Institutions Group and head of the regulatory risk management and compliance team at Matheson. Joe discusses the lifecycle of a Fintech from authorisation to regulations and why Ireland is so attractive to this industry. In this episode we will also hear from Andrew Quinn, Head of FinTech and Financial Services, Professional Accountancy Training, speak with Kathy Jacobs, ACOI President, about the ACOI's latest educational offering the Professional Diploma in FinTech Risk and Compliance.
2021-03-0148 minThe Compliance FilesThe Compliance Files - Episode 1Our inaugural guest is Seána Cunningham, Director of Enforcement and Anti-Money Laundering at Central Bank of Ireland. The podcast covers a wide range of topics with Seána providing valuable insights into the Central Bank’s 2021 priorities.
2021-02-2236 minThe Compliance FilesThe Compliance Files TrailerIf you work in compliance you will not want to miss our new podcast series - The Compliance Files. The Compliance Files is a unique podcast series, giving you access to industry insights and key perspectives on how the evolving regulatory landscape is driving change, bringing challenge and opportunity for compliance professionals everywhere.
2021-02-1803 min