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Suzilla: Family Business PodcastSuzilla: Family Business PodcastTake a break See America before your gone.When you run a small business then you especially need to take a break. Take care of yourself, your family and experience this amazing country. It has taken over 10 years to head out on this trip because life got in the way. Will we get one next year, it is hard to say because there are plenty of business opportunities.  We are driving to recharge ourselves and explore a part of America that we have not seen. Our son wanted to drive, gas is expensive, and it is going to be amazing. Yes, we are going to t...2022-07-0730 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastThe White-Collar Ax is coming.America hates the middleman. As Insurance Agents, we get accused of being middleman by people not understanding roles and value in an attempt to save money. Even insurance companies flirt with the destruction of the agency force. Similarly, we see that coming to the office workers. We have manufacturing laying off people and it won’t be from the floors. People working remotely and the struggle to return to the office. Michael Burry from the Big Short put out a warning to office workers. Is this a change in the big resignation? What are you doing to se...2022-06-3032 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastRoe v. Wade & the Supreme Court, there is more there. Being in insurance we follow the laws. Being in Health Insurance for the last decade it is unavoidable to not have to talk about the change of laws in the United States. We are big on providing people with as much access to healthcare and medical information as possible. We do this by inviting Planned Parenthood and other organizations that are information forward and inclusive.    If you want to look at the direction one group is taking American then look at closely at Rick Scott's 12 Point Plan to Rescue America, The Texas Republican Platform and the Dobbs v. Jackson Women's He...2022-06-2431 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastIf a thing is worth doing, it’s worth doing badly.From Wenatchee’s Enrollment Center, Suzie Health Solutions. It’s a concept that we are working with from G.K. Chesterton. We have it in our industry, some insurance is better than no insurance. Brené Brown: “What's worth doing even if I fail?” It’s the journey and not the destination. In our quest for perfection, we often miss small joys or not go for something bigger. Today on Suzilla, If a thing is worth doing then it’s worth doing badly.  2022-06-2310 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastAre you staying when you shouldn’t?Should I stay or should I go now? If I stay, there will be trouble. If I go, there will be double.   Gas Prices. Inflation, Bull Markets, Stock Markets, What does it mean for following your dreams in 2022? Should I stick with a corporate job or do a start up?  Matt tends to find opportunities in areas that are not popular. We made the move into Insurance during a financial crash. He literally as left jobs during crashes to build out. Now he started building out again and happen to glance to his left and ri...2022-06-1632 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastWho wins when you stick in your lane and don’t talk politics?We have been doing insurance for more than a decade. We support our customers. If we just sold and not advised then we could not talk about the laws as insurance is a law driven industry. We would also be poor salesmen because our customers would be blind to changes in their  insurance.  We have some trials going on tonight that has one news group scared that they will not be covering them on prime time. Should a business have a political sign? We are going to talk about the importance of talking politics. Whether it be at...2022-06-0932 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastLaunching a SucessIt takes two great skills on being a leader and a supporter. How do you take that great idea and bring it to the next level? How about your kid, how do you improve their chance for success? We have had a few launches over the years and have assisted with several other ventures. We are even preparing for the next big launch in Central Washington for insurance. 2022-06-0230 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastThe Rainbow in the Room, being an LGBTQ advocate is important.We are going to talk about the rainbow in the room. We have been supporting Gay rights over a decade as a business. Pride month is around the corner and Gay marriage rights was one of the first things that Matt had to come out of the closet about. You can be a business and a decent human being. We are going to talk about preparing for the Wenatchee Pride Festival which is coming up June 18th.  We set up a custom site for the LGBTQ community with some bonus information. Finding a cause can be expensive however it i...2022-05-2631 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastStop over grilling your life and find fulfillment and joy.We ask about budget's alot and a surprising amount of people do not have one. It's critical because when selecting a health insurance plan if you can't pay for it then it makes no sense to recommend it.  Is your life being burnt up by how you are living it? Is everything a swipe right, flash of dopamine high? Are you able to budget, enjoy long term relationships? We watched a Simon Sinek interview talking about millennials and saw some very relevant trends with our self and business. Let’s talk about creating joy. We are...2022-05-1932 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastThe Return from Insurance Soup LiveHowdy from Suzie Health Solutions, the full service enrollment center in Wenatchee, WA. Suzie has returned from a massive insurance convention called Insurance Soup Live. It’s from an online group of 42,000 Insurance Agents. There was amazing speakers and a ton of information. Today we are going to talk about what she learned. Some of the topics are:  the rule of 72; The importance of Referral partners; Competence verses warmth; the importance of Automation; Search Engine Optimizations.  It was a ton of information packed into just two days with some of the industry leaders. It i...2022-05-1229 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastWe need to bring Boss back.After being our own boss for almost a decade by running an insurance agency. We are going to talk about Boss. Not just the stereotypes today, we are going to get into the past displays. Have you ever been asked who died and left you in charge and had an answer? How to never be in the “Joe or Jane is no longer employed by the corporation.” How to get affiliated with your emotional and financial wellbeing. We are going to get into being the Boss. 2022-04-2831 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastEverything is about Community.It has been almost 10 years since we started Suzie Health Solutions on the principles of helping others without charging a fee. Health Insurance was expensive, and we knew that it is confusing so we started. We didn’t start it to help friends and depending on time between ¼ and ½ we receive zero funds. It was a comment on our the Wenatchee Police Department's page that made us ask the hard question, what is going on? It has always been the right thing but have we drifted away from our local community with this ideal of helping others? On this week...2022-04-1430 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastDon’t get trapped in your comfort bubble.It’s an everything insurance year and if you behaved in a responsible manner, then you might be experiencing some hesitancy.   Comfort & Safe are the sweetest traps. Build something that you don’t have to fight off aggressive people, deal with a pandemic, watch movies from 30 years ago and eat junk food. It’s good for a short time but It stunts growth. Let’s get in to reaching out and enabling others around you to grow and blossom with new things. So here we go on this week’s Suzilla. 2022-03-3133 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHow do you spark business?It is a collision of risk and opportunity that produces food on the table. When we are not doing our own small business then we have been assisting others with theirs. Yes, we risk helping others and make sure that the new business knows that they are valuable usually through payment, sometimes a positive review. There are traps such as college will increase your knowledge however debt can limit your opportunities for starting up. It is a lifestyle that becomes evident in the actions and language of people. It became clear when one candidate spoke. On today’s Suzilla Sp...2022-03-2429 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastToxic People and NocebosToday is a perfect day to talk about the Nocebo effect and toxic people. You are probably aware of Placebos. Something that is innocent however you think it will produce a positive result and it does. A Placebo effect can occur up to 60% of the time. The opposite is also true.  The Nocebo is something that you think will produce a negative result, so it does. What happens why your Uncle Fred is talking about businesses failing when he running a business? He starts to slide toward that negative result. Here is the thing, both are environmental a...2022-03-1727 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHow important is travel to a small business?To a family? Why would you separate to experience something different than you partner? There are trade offs in any business and mistakenly, travel is one that is tossed aside because of expense and not a quick reward. On today’s Suzilla, we are going to talk about the importance of travel for growth. 2022-03-1132 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastYou want to improve your business? Add some internet.We have store and we work with products that have been around for years. The internet enabled us to be found by customers, offer different products, and even reach out and make new friends and business partners. It is one of the biggest drivers for new business. It is why we are excited to see non-business people see it as infrastructure. Today on Suzilla, we are going to have a quick look at the internet. 2022-03-0334 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastIt’s OK to have a bad day.Time for a reality check, it’s being positive 24/7 is unreal and harmful. Not everything is going to be beer and skittles. Yes, there are times that you are going to have to embrace the suck. However, we are talking about waking up and you know it is going to be a bad day. It requires some acceptance, some coping, and preventative work. So we are going to talk about being OK with a Bad Day, 2022-02-2431 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastLiving in outrageous joy and prosperingThere are two places to run a business. When you walk into our office tell us what you see. One is business model is creating a xerox of a previous business and day in day out repeat. The other is to fill it with outrageous joy. Both models can work however for us living with outrageous joy leads to things like spontaneous team building, romance, and passion. We are going to talk about these models. Do you have a bucket list or do you have goals that you accomplish? Suzie is going to Flavortown with...2022-02-1732 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastBeing the best sucks.We do a lot of innovation when it comes to our business. Suzie is getting ready to go to her first Insurance Group Convention because she is the best person to bring back new materials and attitude to our agency. We are using best to grow.  More commonly, being the best has a dark side. It can make you lazy and stifle innovation. It can also lead to being passed by your competition. We are going to talk about what you can do to stay on top when you get that best rating. Let’s cov...2022-02-1008 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastFraud is stealing our communityWe can use less fraud. As insurance agents we literally take classes about ethics and fighting fraud on a regular basis. Do we need more people regularly trained in these types of materials? We have had several big cases in our area about fraud. The Firefighters Seth Ellis & Josh Bollinger faking COVID cards with a Walgreens Pharmacist Geoff Reynolds. A nurse stapling Ivermectin paperwork to discharge paperwork, over the hill a DR Anna Elperin doing a faked up Covid exclusion mill and a cook over a Leavenworth Clinic producing misinformation around Covid. Thankfully, we have...2022-02-0333 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHow do I get Healthcare outside of Open EnrollmentSpecial Enrollment. Everything has it limits. We completed our 9th offering Healthcare. It’s not different than other seasons, tax season, group insurance season, fishing season, strawberry season. It is why Health Enrollment runs from November 1 through December 15th and Medicare Enrollment runs from October 15th through December 7th. We are going to talk about exceptions that allow you to get coverage and reasons why there is such a thing. If you don't have insurance then now is the time to ask because you may qualify for a special enrollment.  2022-01-2737 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastTime to get an expertLife is not a DIY experience. It takes a village....many hands makes for light work....no man is an island. Let's get over our fears and ask for help. We look for experts around us to enrich our experience and add to our lives. At Suzie Health Solutions, we are experts in some things like insurance but other things we are not like taxes. How professionals save you money. What makes an expert? How do we find them and when should we seek them out? Is it OK to be the dumbest person in the room...2022-01-2036 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHow does need play into buying for home and business?For most people, buying something for your business or home has a process. Can I use it? Do I need it? Why do I want to buy it now? Can I put it off later for something else? Sometimes you can’t, you can’t buy car insurance after your car has been in an accident. What if we have been trained to purchase things that favor the seller? How can I save money by buying things differently? How would I live better when the storm stopped the trucks, and the stores had no groceries? We g...2022-01-1331 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastWhat do you do for Hobby?When you run a business or do a startup there is a requirement of a vast collection of skills. You often only get these from hobbies and time.  You are not a robot so what do you do for fun? Do you remember recess as a kid? What would happen if you were an adult with recess? How do you enrich your life and add skills to yourself as an adult? The only wrong answer is planting yourself on the couch and plugging a old movie on like a substitute teacher is in charge of your life. S...2021-12-3023 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastWorking through Christmas and the Holidays.We have worked through plenty of holidays over the years. Running a small business, we have a choice of whether to be open or not to open. Is it a good thing or a bad thing? Why personal choice matters when you are in charge. 2021-12-2327 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastYou run a business what do you give for presents?Time to stop being Scrooge McDuck. There are perfectly good reasons to gift. In the insurance industry we are limited to what we can do for promotions. We have ours necked down to $50 per year for clients because of a contract. What do you give to your business partners? For people that are referring thousands of dollars of business to you? What kind of gifts do you give and how are they relevant? 2021-12-1631 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastYour treasure map is your ability to follow plansGoals, Plans, Budgets, Quest are all maps to success. With insurance, we do a lot of planning for the next year right now.  They can be big of plans: We saw 14 Peaks last night on Netflix  with Nimsdai Purja journey to summit all 14 of the Worlds tallest mountains in 7 months. They can be small like have the laundry done Friday so that the weekend you go hiking. They are important. As we finish up the year, it’s a good job to refresh and set new goals for the coming year as you gather with friends and fami...2021-12-0930 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHow do you survive the Holiday Wars at work?Warning, we make it a point to have fun during the holidays, spreading joy and merriment. What do the holiday’s look around your business? With this War on Christmas, what is safe? Do you say Merry Christmas? Happy Holidays? Happy New Years? There are so many choices what is the right one? From Black Friday through January, what are you doing? 2021-12-0228 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastInflation, Skimpflation & unemployment and what 2022 can bring.There are options available don't be stuck by fear. Inflation hit a 30 year high where consumer had more demand (and money) than goods so prices increased. The Fed tries to keep it around 2% with consumers finally having more money and supply chains struggling, this was not a surprise. Unemployment is also at record lows (4.6 verse 6.9 last year). This is despite vaccine mandates and record numbers of resignations. Remember the shrink ray and the stealthy reduction in product size? Well skimpflation is a service cutback that can cause consumer headaches like longer lines, fewer...2021-11-2633 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastSetting Boundaries and Expectations in business and home.Running a small insurance office is not always easy. Boundaries and expectations are important to success.  Is the customer always, right? What do you do with a coughing customer that refuses to mask up during the pandemic? Do your customers expect to call and text you at 11 PM? Is your workplace a group exercise with only a couple of key players doing the work? How are you setting expectations for not only customers but co-workers? How are boundaries and expectations communicated and reinforced? On today’s Suzilla… 2021-11-1834 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastIs it OK to make money from lying?We are talking about ethics today at Suzie Health Solutions. Because we are licensed insurance producers, we must take regular ethics courses and we wish that more professions did. This conversation was caused by Aaron Rodgers vaccination lies and some of the immoral justifications that we have heard. We are going to get into the ethics about lying in your personal life and business. Being ethical will improve your entire life. So if you are ready for a frank discussion then let’s begin with Suzilla. 2021-11-0931 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHealth Insurance Open Enrollment is finally here in Washington State.At Suzie Health Solutions and four days into our ninth open enrollment. This is our second working with COVID. With the large discounts due to the American Rescue Plan and some special programs in Washington state for Health Insurance we are experiencing record levels of enrollment including brand new! If you have not priced a plan since June of this year then you really need to check it out. Use one of the 11 enrollment centers located around the state or just set an appointment with us. Do not wait around.  2021-11-0428 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastPromoting yourself and your business can inject fun and growth.Suzie Health Solutions has been around helping folks for years. Some we have promoted ourselves and some required other peoples promoting. We are going to have fun today.  If you have been around us for more than 10 minutes, then you learn that we promote ourselves. Our families wouldn’t. Our have bosses wouldn’t promoted us so we were left on our own devices. Can you figure out which one of us is extraverted? This is where you can spice up your life and have fun. We are going to talk about what now we are doing some...2021-10-2031 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastWashington State Public Option for Health Insurance & Build Back Better ActThere are 11 enrollment centers in Washington state, and we are one of them located in Wenatchee. We literally get to see firsthand how public policy impacts a community when it comes to healthcare. We have worked through several ‘pilot programs.’ We have seen agencies shuffle off difficult people and we have seen companies play games at the expense of consumers. All this and more on this week’s Suzilla. 2021-10-1434 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastWhat is with all these questions?We answer a lot of questions at the Enrollment Center. Sometimes, we have to ask them as well.  You will not be able to get every insurance policy out there if you fail to meet underwriting. What is underwriting? What happens when you hear questions when you are doing a Health Insurance application? What about Medicare outside of your initial enrollment? A Long-term care policy or Life Insurance. There are products that you may not be able to get. What happens if you lie? 2021-10-0632 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastAre you leading an off balanced life?We move forward by being a little off balanced but what happens when you go too far? We see a lot of people stumbling through life at the enrollment center. Are you looking through Rose colored glasses? Does your life have to be arranged like your living in a sitcom or are you happier living in a crime scene? Why does the latest COVID public services sound happy? What happens when you talk to someone that is living in an off balanced manner? You know the folks that everything is too perfect or everything going wrong?   2021-09-3031 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastDo I need Dental Insurance?Suzie Health Solutions runs the Enrollment Center in Wenatchee, Washington and Dental is one of the biggest questions that we get.  Do I need it? What is our options in Washington State? What is the difference between Delta Dental, Delta Cares, Willamette, or one offered by a Health Insurance Company? What about Medicare and Dental? How does vision tie in? We answer these and more on this week's episode of Suzilla. 2021-09-2131 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHow do you thrive in the Great Resignation?We have seen this a lot as people have left their jobs this year and picked up insurance from us.  We talked about the changing job world back in April. With 11.5 million people quitting their jobs in April, May, June and ½ of people surveyed planning on retiring at 62 there is big changes in the job market place. Job Creators and the employed both have opportunities to improve their situations. Where do you want to be by 2022? Will your family be in a better place? 2021-09-0930 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHow long can you fight?Suzie found on Sept 3, 2013 that she had posted that Matt was fighting ' a ton of confusion, misinformation and flat out lies floating around the Internet and through the Media and it is scaring folks.  Yes, the fight has never changed for some of us and we keep producing positive results for ourselves and our community. You can to you just have to decide to make a difference and listen to actual experts. Not everyone will stay will you but people will join in along the way.  2021-09-0330 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastLife Insurance never goes out of style.We will always offer life insurance from our agency. If you haven’t stopped by our life exchange, then now is the time. If you are trying to get a Long Term Care Policy to beat the taxes in Washington then you are running out of time. How is it priced? There are factors like age, health, term length, gender, and benefit amounts. 54% of American Adults have Life Insurance 27% of those have group coverage. 40% wish they purchased it younger It becomes more expensive every year, so get one now.2021-09-0105 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastRunning a small business gives us the freedom to spend more time together as a family.It has been a busy couple of months around Suzie Health Solutions. Between ending an enrollment period for health insurance, a quick vacation, the school year started. When you have a small business then you can reclaim time and dedicate it to the family. Freedom is important to us. It takes planning however this is how we did it all with dealing with COVID. You have to decide what your values are.  Do you value money or do you value family? How are those reflected in your actions? 2021-08-2532 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastCovid Special Health Insurance Enrollment ends August 15thAs one of the 11 Enrollment Centers, we have seen a lot of enrollments since March of 2020. Healthcare and Medicare can be tricky and we do what we can to make it simple and usable.  Thanks to the American Rescue Plan, we had an extended healthcare enrollment. It ran from February 15th through August 15th. We run 1 of the 11 enrollment centers in Washington State. Did people enroll in healthcare? What did people find? What does a plan cost after the big change?   October 15th Medicare Annual Enrollment Period starts for plans that start in 2022....2021-08-1030 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHow are Insurance Brokers, Navigators & Enrollment Centers paidSuzie Health Solutions is an Enrollment Center for the Washington Healthplanfinder. Where we assist everyone walk in our door with healthcare and other insurance plans. We don’t charge fees so we are going to answer the questions on how we get paid. If you have ever wondered what it is like to run an small business then you will want to listen in. 2021-08-0432 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastStop being nice to COVID and the unvaccinatedWe are essential workers helping enroll people into healthcare all through last year and up to August 15. It's time to talk about delta, lambda, covid passports to Canada and employers. Yes, after all the lotteries and freedoms it is time to hand the country over to the adults in the room and finish it. Being a small business, we don't want to go through masks again without support from law enforcement. We want passports from the Government to make it easy. It is time to move on with actions and not just words.   2021-07-2730 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastStreet Samurai in a modern business worldWe help people out of Suzie Health Solutions. Is there any wonder that we would talk about virtues? Old school is often the best school. The Seven Virtues of Bushido are truly relevant today. One of the biggest tasks for the samurai in Japanese culture was not just fighting, it was teaching. Well, there is a lot of battles going on today, so what can we learn from history? 2021-07-1331 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastPlaying to win vs playing not to lose in business and lifeAttitude is important. A.B.C. Suzilla, Suzie Health Solutions, Enrollment Center. If you want back up in the insurance side, then look at www.wahbroker.org. Life is a big game and there are two distinct ways to approach it. As a small business owner, we have put one foot forward to play to win. We risk by doing something different for different results. We are going to apply this to other areas.   2021-07-0231 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastNew tax in Washington State January for Long Term Care.At Suzie Health Solutions, we are the  enrollment center located in Wenatchee, WA. We get asked a lot of insurance questions. If you have not heard. Long term care in Washington State is changing this year. There are W2 employees will be looking at a new tax come January for something they might not be able to use or want. 2021-06-1819 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastTurbo charge your neighborhood using ARPA.Suzie Health Solutions is a local center with the Washington Healthplanfinder. We have been helping folks enroll. Today we are going to talk about stimulating the economy with the given tools. The American Rescue Act provides a solid roadmap to increase wealth and services in our local economy. 2021-06-0822 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHow do I make Health Insurance Cheap?Hello from the Wenatchee Enrollment Center.  The preliminary rate changes for 2022 are in. Now is the time to act. We talk about the first look from one of the most expensive parts of the state Chelan County. In our blog, we get into more detail on how to lower the cost of your health insurance.    If you haven't priced your health insurance after May 6th then now is your time.  2021-06-0229 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastThe A.B.Cs of CommunityAlways Be Cheering/Coaching Running the Enrollment Center (www.wahbroker.org) , we meet a ton of small businesses. One thing is for certain is that more folks need to be cheering or if they can lend a hand coaching. Suzie calls them “projects”. I ran into one this week that a decade ago I got money into his hand for school because I wanted to build a business with him. We went our separate ways but he wanted to repay me. Like and share Suzilla 2021-05-2932 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastWhat four service questions must every small business answer?Service is a question that every business owner must answer consistently. If you do not then you will be losing money and out of business. Here are the four questions of service: Who are your customers? What will you do so that they will get the product? How do you follow up? How do you improve? We have been running Suzie Health Solutions for the last six years in Wenatchee assisting with everyone that walks through our door regardless of income without charging a fee. Our website is at: www.wahbroker.org 2021-05-1928 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHealthcare UnmaskedAt the Wenatchee Enrollment Center, Suzie and Matt have a special guest.  CEO of Coordinated Care, Beth Johnson and us talk about the impact that the American Rescue Plan is having and there are some sneak peeks of things to come in Washington State Healthcare.  If you have bought a plan off the Washington Healthplanfinder or might in the near future then this is an episode to listen to.  2021-05-1736 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHow important is communication in your business & life?As the Enrollment Center in Wenatchee, WA, we have to communicate a lot in a variety of ways to get important information out. The better that we communicate, the healthier our business becomes.    We are in the age of communication. There are thousands of messages coming at us every day. In that storm of information are you being heard? As a businessperson, I can see results by a purchase as a parent, I can see results by picking up socks off the living room floor. Do your partners send out scary letters? We are going to...2021-05-0731 minSuzilla: Family Business PodcastSuzilla: Family Business Podcast1 in 4 Americans will leave their Job in 2021. Let's talk YOLOWhen you run a small business and have helped hundreds escape corporate, you know a few things. 2021 is bring massive change in careers for large groups of Americans. Either from a direct layoff from COVID or looking at what job that they had during the lockdowns and wanting more. You Only Live Once and when looking at side hustles and the wild ride of dogecoin this is a great time to look for greener pastures. We are going to look at the reasons, the assets and the opportunities  that exist right now. With 1 in 4 workers looking at jumping ship, t...2021-04-2931 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastSelf-care is something that we need to do better as Americans.We do Insurance so our business for a decade has been one of understanding problems and have a solution when they occur. Self Care is an important part of life when you want a long and happy life. If one thing this pandemic has taught us is that a large portion of Americans are horrible about taking care of themselves. As a business owner and parent, we do our best to overcome some seriously self-destructive cycles.   Self-Care is more folding laundry and oil changes than retail therapy and spa days so lets have the discussion, today on Su...2021-04-2226 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastScary letters from the HealthplanfinderAs Customers and running the Enrollment Center in Wenatchee ( https://www.wahbroker.org/ ) , we see a forest of scary letters. Here are some tips after 8 years and training and working with the scary letters from the Washington Healthplanfinder. Open your mail. If you do not understand what it is saying, then call us. They are required by law to send out certain documents so at times it can seem like a lot however we will go over some basic ones that are hot right now. 2021-04-1927 minSuzilla: Family Business PodcastSuzilla: Family Business Podcast$1400 Check is minor compared to the rest of the American Rescue PlanAt Suzie Health Solutions we have danced around the American Rescue Act for a few weeks and here  is what we know. While everyone has been looking at the $1400 check, there is a whole lot more money with the American Rescue Plan. Let’s talk real money like no cost Cobra or if you have a week of unemployment being eligible for platinum level plans for pocket change. When will we see the Big Change in Washington State and what you should be doing right now. 2021-04-1530 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastWhat does it mean to have your office 100% Vaccinated!We started ours last week and according to the most recent study we will be looking at 80% protected in another week. It’s important as we continue to assist people with enrolling in healthcare. https://www.wahbroker.org/ So what does it mean? Catching COVID? What your workplace can look like? Why it is important to keep masked until the CDC gives the all clear. At over a year in let’s cross the finish line together.   Like and share. 2021-04-0832 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastMandatory Vacation Passport.Who is ready for a vacation? After nearly a year just about everyone is chomping at the bit to pitch the mask, fling open the doors and run to the hills. Let us take care of business so we don’t get another time out. File your taxes. (May 17th) Find an local expert. Get Vaccinated (April 15th everyone over 16). https://vaccinelocator.doh.wa.gov/ Get Health Insurance https://www.wahbroker.org/ If you are going International, then get your passport. https://travel.state.gov/content/travel/en/passports/how-apply.html We are small business and masking up...2021-04-0529 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastDo you hustle for small business?At nearly a decade of running a insurance office and embracing the hustle. We can see a lot of lip service of supporting small business but how much are you really? Is your business space set up to embrace small business or is it a hard “no solicitors” at the doorway? How much of your household income is spent on one or two person operations located a few minutes from your doorstep? When someone offers you something do you say yes?  2021-03-2533 minSuzilla: Family Business PodcastSuzilla: Family Business Podcast#StopAsianHateThere has been 500+ hate crimes targeted at Asian People this year alone. In Atlanta eight people killed with six of them Asian-American women.  It was a son of a pastor. A local Sheriff who stated, “Yesterday was a really bad day for him.”, made money on selling Asian Hate shirts with Facebook ads. A former president promoted that hatred for a year, but the tragedy is much older. San Francisco, CA; Pendleton, OR; Tacoma; WA have tragic pasts Executive Order 9066 and the Internment Camps of American Citizens from 1942 to 1945. President Biden  signed an Execut...2021-03-1930 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHealth Insurance Enrollment & Covid updateThe Covid update for Central Washington. Special Enrollment for Healthcare right now until May 15th Outreach is important. Share Ricki Lake video at: https://fb.watch/429Uzio-BY/ Vaccine schedule update: Use the bot at: https://m.me/InsuranceWenatchee?ref=covid  A common talking point that is beating out common sense.  Special Enrollment in Washington state. – 1700 enrollments the first 9 days. We are seeing folks explore multiple sites and need assistance. Use one of the 11 enrollment sites around the state.    2021-03-0532 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastEveryone should have a life insurance policy outside of workIt has been our experience that everyone should have a policy outside of work. Matt had his first run in with the benefits of life insurance in his 20s when his father died. Suzie made it to her 30s. All deaths are premature. We get into the terminology, agent shopping and basics surrounding life insurance.    If you want more information then be sure to look at our website at: https://www.wahbroker.org/    2021-02-2331 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastOld School Solutions to new world problemsMatt & Suzie McColm run Suzie Health Solutions which is the Full Service Enrollment Center in Wenatchee with the Washington Healthplanfinder.  We have been helping people for the last 8 years answering insurance questions with out charging fees. Today’s episode is going to be Old School Solutions for New World problems. Using experts. Yellow pages more than just the big yellow book. Life Insurance for more than just dying. Wrist Watch for more than telling time. Bear on Air for Radio station when local news doesn’t promote. Health Insurance for more than accidents and sickness. Meals, phone...2021-02-1930 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastRelationships business and personalSuzie and Matt McColm run Suzie Health Solutions in Wenatchee. In addition to being a family run business, it is a full-service enrollment center for the Washington Healthplanfinder. We built a business about working through problems and into the future. Valentine’s edition. We are talking about relationships. They are important in business and at home. How do you build to last? Do things together. Set goals together. Don’t let the little things get you down. Not everything is a transaction. Take time to celebrate. We get into the nitty gritty of things as pers...2021-02-1333 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastSpecial Enrollment Period for Washington Health InsuranceIt’s Suzie Health Solutions, the Washington Healthplanfinder Enrollment Center located in Wenatchee. We are one of 11 centers spread through the state that help people enroll and understand health insurance for no added fees. The typical special enrollments are documented within 60 days of event. You lose coverage from an Employer. You had coverage and move to a new area. You had coverage and get married. You gave birth or adopted a child. You had a low enough income that you qualify Apple Health. You are affiliated with a Native American tribe. Then there are Special ci...2021-02-0317 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHealth Insurance can have network holes, how to fill in the gaps with Travel insurance and other tactics.If you have healthcare then you have to be aware of your network.  Will your plan cover you in the next county, next state or outside of the country? How do you fill in the gaps? We have been doing that for the last 8 years (7 for Suzie). Who makes these network decisions and drives up costs? We get into some of the mechanics of cost. As Suzie Health Solutions, we have been working on Health Insurance, Medicare, and travel insurance for a couple of years. We wrote our first travel policy in almost a year l...2021-01-1329 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastWhat new plans do you have for a new year?Suzie and Matt, who run Suzie Health Solutions talk about plans moving forward.  1. The importance of life insurance. Get a term policy if you haven't.  2. The importance of local media including social media for 2021. 3. The importance of  local artists when possible.  4. Heads up on building local businesses and support networks.    We made it through 2020 and still managed to grow because of long term planning. We will continue to apply long term planning in 2021 to create a better year and years moving forward.  2021-01-0829 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastBe fierce not aggressive for 2021Despite 2020 being a tough year, Suzie Health Solutions grew another 25% to 30%. How did we do it and what are we going to do to have a similar growth in 2021? Our experiences is telling us that growth for 2021 is more than possible if you are flexible.  2020-12-2930 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastMerry Christmas. Did Covid leave any gifts for 2020?From Washington State providing Open Healthcare Enrollment until January 15th, 2021, there are still gifts to be had. It has been a struggle, from masks to disinfectant, to toilet paper shortages and curbside pickups . There are gifts to be had.    If you need help with Health Insurance in Washington State then let us know. https://www.wahbroker.org/  2020-12-1931 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHealth Insurance Basics 2021We run a Full Service Enrollment Center with the Washington Healthplanfinder. We are seeing some basic questions about the 10 essential health benefits, is this government or private run, what is a broker, etc. We get into the nuts and bolts and break it down as simply as possible if you have any questions then please contact us and we will do our best to answer them at Suzie Health Solutions.    In Washington state we have open enrollment from November 1 through December 15th for plans that start January 1,2021. with a bonus of December 16th th...2020-12-0626 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastOpportunity is created by actionAre you stuck? Your business stuck in COVID-19 lock down? You create opportunity by actions. This episode came out thanks to a few people talking about our Black Friday Special at Suzie Health Solutions. How powerful is it that we are the only Insurance business open to talk about Healthcare and Medicare at 4 AM on Black Friday? Do we get a ton of customers? Not always. Does it set us apart and allow us to have fun decorating the office? Absolutely.      2020-11-2530 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastGold versus Silver what is the best plan?This is Suzie Health Solutions eighth open enrollment helping people without adding fees. We have seen a lot some good some bad. It's time to share.   With 31 plans and 3 insurance companies this is the time to shop. What is the best plan for me and my family? Should I pay this guy $25 and have him tell me what the best plan is? What is the fastest way to navigate the pitfalls of healthcare? A gold plan is not always the best plan. Can a healthcare plan come from a recognized company and still be lousy? Wh...2020-11-2127 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastShopping locallyWe run the local enrollment center for Healthcare and we are seeing a flood of folks attempting to pull consumers to supporting alien businesses. For example, one was talking about 'healthplans for Hoosers' and another was out of Tacoma. While I commend their effort as businesspeople, I am also going to call them out for taking money out of our communities.  Do bussiness when you can with people that you can encounter in the wild. The ones that shop in the same stores and have kids in the same schools. It's how you keep your community strong a...2020-11-1411 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastElection Day 2020. What are the two other things that you can do to improve your life?These are the three things that I have done during Covid, my career and my life.  Every year we cast our ballots. Since we work with healthcare in a heavily regulated industry. We study the issues, talk with legislatures and we vote. In Washington state, we mail in our ballots and have an easy way to check our ballot status. If you are not talking politics at the table then you are often the meal. It is important as it shapes our nation and our communities on a larger scale.  The Second thing to improve is...2020-11-0323 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHow do people find my business?After nearly 10 years of writing insurance, with nearly 8 with Suzie Health Solutions. We took the time out from working with Health insurance and Medicare to talk with our peers. If you dont' have a website and a social media experence then you should be getting one.  We get into different platforms and marketing. If you have a franchise is someone doing some lifting for your brand? If you are doing unique then tell your story.  Yes, the entire office smells like Pumpkin Spice.  2020-10-2438 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastDo I need to renew my Medicare Plan?Do I need to renew my Medicare Plan? When can I make changes? Now is the time to ask these questions. From Oct 15th through December 7th is the Medicare Annual Enrollment Period. You do not have to make changes to your plan during this time. However, you can and should review what you have and any updates to your healthcare plan. Here are some important things to understand....   Blog post with important links: https://affordablecareandyou.blogspot.com/2020/10/do-i-need-to-renew-my-medicare-plan.html    Suzie Medicare Robot: https://m.me/InsuranceWenatchee?ref=Medicare  2020-10-1426 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastIf you want cheap insulin then wait for 2021Last night's debate one of the Candidates made the claim that he had made Insulin as cheap as water. Unfortunately, it is still running about $300. Check out our earlier episode for the details on Cheap Insulin. However there are some major changes in Washington State for Healthcare.  This is the year that you want to review advantage plans or health plans because of the changes. Medicare you can enroll or make changes from Oct 15th through Dec 7th for plans that start Jan 1, 2021. Healthcare you can enroll or make changes from N...2020-09-3028 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastPlanning and Flexibility in 2020We have done better during this crisis than 2009 and 2001. Insurance is literally planning for future events. It is flexibility to when life happens. We do health and life so we have a little insight into thinking in this manner. A person can be early, on time or late. Flexibility is your ability to deal with the situation and adapt your plans to it. You can plan really well. You can be really flexible, or you can do a combination to keep your family moving forward. We are going to talk about examples and...2020-09-1035 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastCanceling Cancel Culture with a YesCancel culture refers to the popular practice of withdrawing support for (canceling) public figures and companies after they have done or said something considered objectionable or offensive. Cancel culture is generally discussed as being performed on social media in the form of group shaming. How you get rid of it is more businesses and public figures that are doing positive things. The start is the most terrifying aspect of anything. You have to be brave and a little foolhardy to start a business that can fail. It is the jumping off the cliff and learning to...2020-08-2023 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastAssertive vrs Aggressive. Is it really gender?Suzie Health Solutions assists people to  enroll and be educated about healthcare. As a husband and wife team for the last seven years, we have a different look at this ironic joke.  The ironic joke is two people back to back. One asks the other, “What is the difference between assertive and aggressive?” The other person replies, “gender”.  This has weighed on Matt’s mind for a few days.  It can be very true socially however you can remove this irony from your life. It is a very square peg in round hole sit...2020-08-1528 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHR 5 Equality Act, BLM and discrimination in business.Do you feel it is important to treat all people like people? As a business owner this comes up more than I expected over the last decade. So when one of my friends that runs a barber shop asked about HR 5: Equality Act, I had to have a deeper discussion. Representative John Lewis spoke about the importance of the Equality Act passing.  What does it mean when as a business owner that your support Black Lives Matter, Pride, Farm Worker's right, Pride, or just civil rights? 2020-08-0430 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastCOVID, Healthcare, Employment and Recession.Suzie Health Solutions has been working on healthcare since 2013. We have been helping people enroll into healthcare when they lose their job. We have never charged a fee. We are literally the front line of the economy and healthcare.   I have friends praying on ending the partisanship of America. While COVID-19 is tearing into our Healthcare system and economy, we are having a serious problem dealing with it because of fighting. Our government is dysfunctional. How do we get out? How do we stay safe? How do we share information responsibly? What can we do t...2020-07-3041 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastCovid 19 and going back to school.Suzie and Matt from Suzie Health Solutions,. We are getting ready to send our little dude to school and started looking what is going on.  I did a little digging for our blog. What are the leaders doing? How is COVID effecting the kids? Where can our kids go to school and what will it look like? Just how important are masks and getting our infection rates down.    If you need a mask and are in the area of Wenatchee then stop by our office as we are giving away reusable masks until they are gon...2020-07-2931 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastDon't let Corporations erase you.Suzilla is done by Suzie and Matt McColm. We run Suzie Health Solutions which helps people with healthcare with out charging fees in Washington State.    When you do sales and services for a large corporation there is an ugly possibility that they will attempt to erase you. You are expected to come in and develop relationships and meaningful friendships. You come into the conference room greeted by executives, turn in your cell phone if you have one, and they hand you a box for your years of stuff. Sometimes they will twist the knife and sa...2020-07-2229 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastRough Waters, Navigating through Covid 19 as a small business.Hey, it's Matt & Suzie from Suzie Health Solutions. We are getting real today thanks to a conversation on Facebook. Stop in, we are giving out masks.  Here it is the financial storm. We entered the recession in February officially. COVID-19 shutdown saved 370K lives What’s next?   An Argument for New Zealand. They did 4 weeks 80% of income, no rent for 3 months and quarantine the country with little or no infection. House passed Heroes Act back in May 15th. And the Emergency Housing Protections and Relief Act of 2020. The Republicans are...2020-07-1632 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastAmerica UnmaskedWhat is it like traveling through 4 states during a Pandamic? 2020-06-2409 minSuzilla: Family Business PodcastSuzilla: Family Business Podcast2021 Healthcare Rates for Washington StateHey Suzie and Matt from Suzie Health Solutions. The office of the Insurance Commissioner has offered a first look at what the prices will be for 2021 and we are talking about them.  Preliminary Washington Healthcare rates for 2021! Where do I complain: https://fortress.wa.gov/oic/consumertoolkitrt/Search.aspx If you want help then let us know early. Oct 15th Enroll in Medicare plans and Nov 1st into Healthcare. https://calendly.com/suziehealth Why should I care about CascadeCare? https://www.wahbexchange.org/about-the-exchange/cascade-care-2021-implementation/ Why should I be paying a...2020-06-0332 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastCheap InsulinMatt and Suzie with Suzie Health Solutions talk about cheap Insulin. The big news announced Tuesday was the $35 insulin a month for Medicare. What is this going to look like with the plans available this Fall during Enrollment (Oct 15th through Dec 7th)? Will it impact every plan? What about the plans for everyone else? How did Washington State change the price of Insulin for 2021. The open Enrollment period for those is Nov 1 through Dec 15th.  What about Walmart Insulin? How dangerous is it?  Always work with your doctor for health issues.  What abo...2020-05-2730 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastBirthday and Holidays as a small businessIt's my Birthday. What do special events look as a small business owner? How long did it take? It isn't always about eating cake but hey sometimes we have to.  When you get a chance check and see if someone has filed a unemployment claim using your name in Washington State. There is an estimated $1.4 million going out a week in fraudulent claims. Do your part and make sure someone is not ripping off the state.  We thank everyone for helping us with the struggle to get where we are with our long term goals. We...2020-05-2132 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastIs Contact Tracing against my right of privacy?We have been doing contact tracing for years, most of us don't know it. We swipe our cards, drive by traffic cameras, like pages on facebook, use cell phones. What does it mean if we have to provide information to eat at Restaurants to dine in? How is it like Product Recalls? Matt and Suzie's webpage can be found at www.wahbroker.org .We run our small insurance business out of Wenatchee, WA.  2020-05-1536 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastHow much can I make and get help with healthcare?We are in Washington State, we do our best to make healthcare simple for our customers. You can find Suzie Health Solutions running the Full Service Enrollment Center for the Washington Healthplanfinder. It is complicated that we always recommend selecting a no charge broker and navigator.  This information changes rapidly so stay tuned either with our Podcast or Facebook Page. We enroll and assist people all year round with Healthcare, Medicare, Supplemental and Life Insurance plans.    2020-05-1429 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastTiming and small business.The Army will not take people that have been infected by Covid 19. There are several ways to look at this. One is they don't want damaged goods. The second is opportunities are temporary. How do you take your experiences and capitalize upon it? Mastering timing is a skill that will get you a head. Say a phrase at the right time and you can make someone laugh. Say the same phrase at the wrong time and it can get you in a whole lot of trouble. In Self Defense, we call it situational awareness. Do...2020-05-0834 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastBusiness is creative.Hey, it's Suzie and Matt talking about being creative today. If you have any questions then don't hesitate to contact us.  When Matt was in the Service, it was called adapting and overcoming the situation. We have faced a lot of situations over the years building the business. From an agency going down to Covid 19 today, we look for the place that we can be successful for the people around us.  We do it by fostering a positive environment for creativity. We talked about working for other people and when you didn't have the freedom to...2020-05-0232 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastAre you living in Fear if you wear a Covid 19 Mask?We invited our teen age son to talk about Covid 19 and the fear around it. Are you living in fear if you follow the stay at home guidelines or are you being smart? When we talk about rights what happens to responsibilities? What is the worst that can happen if you decide to go to a rally and shake everyone's hand? What role does the media and our political leaders play? Suzie and Matt run the Suzie Health Solutions Enrollment Center. We have seen all levels of healthy and unhealthy behavior about the virus. Where do you...2020-04-2315 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastFreedom!!!! Protesting the lockdowns.There was a bunch a protests the stay at home orders. What is causing them? Who is saying what and why? What did the Small Business Loans have to do with creating the demand to reopen early? What are we risking? Matt and Suzie talk about what they have seen and answer the questions that their clients have asked.  If you want to ask us a question then find us on our Facebook page. Our business page is www.wahbroker.org. We regularly help people figure out the healthcare but since healthcare is so encompassing, we drift i...2020-04-2038 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastWork from home or an office?Covid 19 really pressed this question for a lot of folks. We have the luxury to do both. We work with the Insurance World. We don't ship product around the world so it would be relatively easy to operate everything remotely. There are pros and cons to both. Do you have an experience with working from home during this pandemic? 2020-04-1422 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastDon't have healthcare so what do you do?Hey did you know that if you lose health insurance that you can get it? The Washington Healthplanfinder is running a Special Enrollment until May 8th because of Covid 19. We recommend using an enrollment center. We are in Wenatchee and can be found at www.wahbroker.org.  There are nine states that have done special enrollments. It will probably take an act of Congress to open Healthcare.gov to declare it. If you have a qualified healthplan then you are covered. The care for treating Covid 19 is expensive so get something with an Out of pocket maximum. T...2020-04-1028 minSuzilla: Family Business PodcastSuzilla: Family Business PodcastCovid 19 Healthcare Enrollment and Health MinistriesSuzie and Matt help run Wenatchee's full service enrollment center for the Washington Healthplanfinder. Our homepage is www.wahbroker.org We have been helping people navigate through healthcare and insurance for years. Matt came started with homes and autos before a customer drafted him for health. Suzie came in from a Pharmacy Tech and started helping with Medicare. Their Mom and pop operation is called Suzie Health Solutions. If you want help from someone that doesn't charge a fee then come talk to us. Today, we are talking about Healthshares or Health Ministries. There are a lot o...2020-04-0926 min