Shows
BMP - Business Made PersonalEpisode 103 - Mark Silveira"I've never been good at being a specialist at anything so I became a generalist at everything."Like many people in this podcast series, mine is a migrant's story infused with the generous support of so many people, particularly from within the Insurance Industry. The ability to develop relationships and create a career working across so many diverse sectors of the insurance industry has ensured that I have had massive opportunities to learn, grow, and develop.2024-06-1028 min
BMP - Business Made PersonalWrapping Up 2023The Business Made Personal team wishes to thank all those who have supported the podcast series, including our fabulous guests, our awesome listeners, and those wonderful people who have taken the time to provide us with their suggestions. How to Connect with Mark:Email: mark@bmppodcast.com.au2023-12-2803 min
BMP - Business Made PersonalEpisode 92 - Tim Rafton"I was never going to let the wheelchair define my life!"With a strong belief that being number 1 amongst a cohort of inconsistent performers is not something to aspire to, Tim’s number one priority and belief is that if we change the speed at which we settle insurance claims, we would change the perception of insurance for the general public. 2023-11-1934 min
BMP - Business Made PersonalEpisode 91 - Anita Lane"It changes your DNA when you have to build and grow your business with no safety net."Working as a box girl at Lloyds, taught Anita that being young and female was something to be proud of and embrace wholeheartedly. It was also instrumental in developing her power of observational behaviour and becoming intuitive and resilient, which has stood her in good stead as she co-founded underwriting agency Solution Underwriting.2023-11-1238 min
BMP - Business Made PersonalEpisode 90 - Nick McLardy"Get in front of people and ask stupid questions!"A career in insurance means Nick is able to indulge his passion for traveling as well as expand his capabilities within the business environment. To date, his biggest challenge has been that of managing people - he is quick to add that it is a good challenge.2023-10-2919 min
BMP - Business Made PersonalEpisode 89 - Tanushree Arora-Sopori"Do not jump into whatever you get. Think of what you love and what you want to do."With parents who were a teacher and an accountant and living in Agra (India), Tanushree and her University sweetheart (now husband) created a dream to migrate to Australia whilst they were in their 20s. Having achieved that dream but then finding that her destiny was being ‘ruled’ by Organisations, Tanushree decided to take her future into her own hands and set up her own insurance broking business with her husband.2023-10-2220 min
BMP - Business Made PersonalEpisode 88 - Dale Smith"I used to think that wealth was a measure of success but you soon realise that that’s not the case."By his own admission, whilst he trained as an Accountant, Dale knew it wasn't the career for him, however, that grounding gave him insight into how numbers work and the early warning signs in business to be aware of. His trajectory from Accountant to entrepreneur wasn’t always an easy one and Dale speaks of some of the sacrifices and costs involved in following his dreams. 2023-10-0227 min
BMP - Business Made PersonalEpisode 87 - Tetiana George"It's important to be able to make mistakes."In February 2022, Tetiana’s world turned from very rosy and optimistic to a very dark place. With her home Country, Ukraine being invaded and suffering pre-natal depression, starting a new business was a struggle. Feeling she just needed to survive and find pleasure in the small things in life gave Tetiana the momentum to get back to being the center of energy, so she could lead people and inspire them. 2023-10-0230 min
BMP - Business Made PersonalEpisode 86 - Drew Schnehage"Step up. Step out and put yourself out there."From running a modeling school at age 25 to creating a career in the corporate world including commencing an underwriting agency at 32, Drew Schnehage has been goal-driven from a young age. She explains why and the lessons she has learned along her journey. 2023-10-0234 min
BMP - Business Made PersonalEpisode 85 - Aimee Henderson"The only way you learn and grow is to push yourself into those uncomfortable situations and do it anyway."Having experienced the life insurance and general insurance industries, has given Aimee a real passion for what she does best - assisting people when they need her the most. This was never clearer to her than when, six months after joining a Broker, the Christchurch earthquake hit and she and her lead Broker were front and center in decisions that impacted people's business and personal lives. The lessons learned she has never forgotten. 2023-09-1133 min
BMP - Business Made PersonalEpisode 84 - Peter Klemt"Always make time for your passion whatever that may be."Reflecting on a family tragedy that has impacted him deeply, Peter Klemt is mindful of the fact that post-COVID, we no longer have that separation between our professional and personal lives. He speaks openly about the challenges he and his family have faced as well as the changing ‘new world’ of work and the support required for people to be their very best.2023-09-1137 min
BMP - Business Made PersonalEpisode 83 - Clifton Warren"You don't just renew accounts - you renew relationships!"The original Founders of insurance businesses are retiring and this is creating a sales void and sales knowledge gap. When it comes to relationship development, we have not been innovative enough. The business environment is much more complex today and the professional today needs to be able to have innovative conversations, relate to the client, and share ideas as to how they can assist the business. This, in turn, delivers value and gives the insurance professional options as to how to service clients in the future. 2023-09-0526 min
BMP - Business Made PersonalEpisode 82 - Sarah Lyons"You're probably more capable than you think you are and you will probably go further than you think you can."It doesn't matter if you don't get it right the first time. You learn a lot more by not succeeding immediately says Sarah Lyons. In the early part of her career, Sarah would question if she was good enough. In commenting on her turning point, she refers to one of her Mentors whose belief in her and her desire not to let him down surpassed where she thought she could go.2023-09-0428 min
BMP - Business Made PersonalEpisode 81 - Kirk Populin"There are so many pathways insurance can take you to."With a family history of hard work in labour related industries as concreters and bricklayers, Kirk Populin’s family wanted him to develop a career that was significantly different from theirs. His journey has taken him from financial planning to life insurance, insurance education, underwriting, and finally insurance broking. The one common thread - is Kirk’s ability to develop relationships and establish supportive networks. 2023-08-2138 min
BMP - Business Made PersonalEpisode 80 - Jasmin Gabrielli"I think as women we need to be more confident and believe in ourselves a bit more and push ourselves a bit more."Moving from Mt Gambier to Adelaide to Melbourne meant that Jasmin had to reinvent not just her business and personal network but most importantly herself. That journey has not always been an easy one. A love of what she does due to her relationship with clients and helping them with their problems and providing great advice is what motivates Jasmin and has helped her overcome those challenges.2023-08-0729 min
BMP - Business Made PersonalEpisode 79 - Tryan Christos"I truly believe this deep down that the insurance industry is the best industry to be in."As a young Managing Director, Tryan Christos has not been ‘gifted’ his position in the family business. The pressure of having the whole family put a lot of trust in him and being able to prove to people who he is and show them they can trust him is, according to Tryan, hands down the hardest thing he has ever done. 2023-08-0732 min
BMP - Business Made PersonalEpisode 78 - Jodi Sharman"You’ve got to like what you do. You can’t just go to work for the money."A self-confessed control freak, Jodi has developed a strategy to help her deal with things that are not in her control. Her coping strategy? “I just try and sit back, reflect, and think ‘How can I do something differently next time? I think you’ve just got to pick yourself up and keep learning and try again.” Judging by her success, that strategy works!2023-07-2436 min
BMP - Business Made PersonalEpisode 77 - Cameron McKerchar"I think that’s the beauty of this industry that we’re in. It can actually take you anywhere and everywhere - which is why I love it so much."Cameron made a crucial mistake in life which he is not going to repeat again - not speaking up about mental health and his deep dark spiral which was on the verge of taking over his life. In this podcast, he also discusses various factors that helped him to move forward and how his focus on looking at the positives saved his life. “There’s always so...2023-07-2427 min
BMP - Business Made PersonalEpisode 76 - Marc Crossman"I didn't really like school. I didn't finish school either. In class ….I wasn't focused and I was very much a distraction to other people."Family support and guidance has been an integral part of Marc developing his career. He credits the benefits, rewards, and networks he has managed to foster to the day-to-day engagement with and support of the insurance community of which Marc says, “Is such a marvellous industry, it's so rewarding that it's really hard to articulate to anyone outside it.” 2023-07-1734 min
BMP - Business Made PersonalEpisode 75 - Jackson McDonald"There’s so much opportunity for people to own their own business, get equity in a business… and you don't see that in a lot of other industries."Jackson accredits a lot of his success to his parents and his having developed a vital and robust network of people he can call on for assistance and advice. Developing that network was a learning experience. In his words, “I invested a lot in my relationships with other people even to the point where there were maybe some people that I shouldn't have. And that was a hard lesson to lea...2023-07-0335 min
BMP - Business Made PersonalEpisode 74 - Blair Nicholls"Success always has a large number of owners. Failure doesn't have any."No surprise that with an actuarial background, Blair Nicholls is keen on using big data to make life easier for clients and the general insurance industry. Being structured around delivery and expectations and changing the operational dynamics is at the very top of his To Do list.When asked about times of stress, Blair cites moving to the UK for his work with 3 children under 4 years of age as high on the list of challenging times. His advice to others: be braver, take...2023-07-0330 min
BMP - Business Made PersonalEpisode 73 - Jason Clarke"I don’t think there’s a role I’ve moved into that I’ve been ready for."There are a lot of fantastic people in our industry whom you can learn a lot from on a variety of topics including dealing with customers, product technicalities, or just smart business advice according to Jason Clarke.When asked the question, Jason Clarke is quick to respond “The people side is what I love. Helping people to get better, being able to get out and meet clients is the most enjoyable part of our industry.”2023-06-1935 min
BMP - Business Made PersonalEpisode 72 - Megan Duckworth"It's not what happens or what you're going through. It's how you react to it (that counts)"Megan Duckworth may be a third-generation insurance person. However, her desire to carve her path is very evident in how she views her contribution to the insurance sector. Apart from her parents' work ethic, Megan credits her time in the sport of rowing as being crucial to her success. The discipline involved in rising at 4.15 am, rain or shine, training and then doing a full day before training again at night was instrumental in demonstrating to her the rewards that...2023-06-1239 min
BMP - Business Made PersonalEpisode 71 - Jonathan Moss"The first two years out of cricket were the most horrible times in my whole life. You have no idea what you want to do and what your purpose is (and that is challenging) in your mid-30s."Speaking of both his cricketing career and his business career, Jon Moss says “What I’m most proud of is every move that I made to better my career, the key thing had to be that I was going to an environment where I perceived that the people were better than me”. He also states that yes he had to wor...2023-05-2936 min
BMP - Business Made PersonalEpisode 70 - Suzi Leung"For (my) family to get on to a rickety boat in the middle of the night and sail across the sea, they're doing that out of desperation and the want of something better for their children."After qualifying as a lawyer, Suzi realised on her way to the train station that she didn't want to be a Partner in a law firm. The learning, challenge and team environment provided by insurance was a powerful pull that made Suzi a happier person. Suzi’s view that insurance is an industry of people who genuinely care - they care ab...2023-05-2938 min
BMP - Business Made PersonalEpisode 69 - Samantha O’Brien"I don't think expectations have changed but I think what goes to meeting those has."Starting off as an insurance litigator gave Samantha O’Brien an interesting view into the world of insurance. Now as a corporate commercial lawyer in the insurance sector, she is of the opinion that the more you know about a sector, the better adviser and lawyer you become. Being authentic, being yourself, and understanding that that is enough are words she encourages others to take on board as they seek to develop their careers.2023-05-0936 min
BMP - Business Made PersonalEpisode 68 - Shane Moore"(My grandfather) had a really good strong work ethic, built a career, and still had time for family - I hope I can live up to that as well."Shane Moore discovered that starting a business was a lot more difficult than he thought it would be. He found it challenging to develop leads and handle the client-facing role and do both well. Added to that, challenges in business partnerships, naivety and lack of obtaining advice has taught him much since he started in 2010. He credits much of his current success to his Team and their support...2023-05-0932 min
BMP - Business Made PersonalEpisode 67 - Stephen Nguyen"Giving ‘time’ is one of the greatest gifts you can give someone."The evolution of the industry every eighteen months (as he sees it) is something that inspires and challenges Stephen Nguyen. Having learned the value of resilience, teamwork, and gratitude as a son of Vietnamese migrants, Stephen is a living example of the new generation of insurance people making their mark and further enhancing the financial services industry in an exceptionally positive manner. 2023-05-0227 min
BMP - Business Made PersonalEpisode 66 - Kirsty Macleod"Everyone ‘falls’ in it (insurance), but no one leaves, so we must be doing something right."Changing the perception of insurance brokers and the industry as a whole is the underlying aim that is the lynchpin of Kirsty Macleod’s professional ambition. She gauges how well she is doing this by the number of clients that subsequently become friends and the satisfaction she gets in leading her team to perform at their best in their business and personal lives. 2023-05-0128 min
BMP - Business Made PersonalEpisode 65 - Madison Seymour"I found insurance incredibly fulfilling in a way that I suppose hadn’t resonated with me in my previous marketing role."Listening to her views as a younger person entering the insurance space on many aspects, including the challenges of COVID, the expectations of the younger generation from their employers, the ‘super power’ of being a young woman in the industry and what we can do to provide greater client value, you get the feeling that the insurance industry is in great hands if the new generation is anything like Madison Seymour.2023-04-2425 min
BMP - Business Made PersonalEpisode 64 - Kate Fairley"It was a big challenge for me as a young person to go slowly."Diversity and inclusion, entrepreneurship and listening to the ‘oldies’ are some interesting topics we cover with Kate Fairley - owner and insurance broker at Macedon Ranges Insurance.Her remarkable tenacity and superior client focus come from her belief: "If we’re not the cheapest, if we're not the most suitable option for the client at the time, that’s fine. It’s more about the relationship to me and making sure the client is well looked after.”2023-04-1733 min
BMP - Business Made PersonalEpisode 63 - Shilpa Strong"I remember early in my career, and I was dissuaded from taking on a front-line role because it involved working in the ‘rough and tough world of the (male) dealers’. "Forgoing her initial dreams of being an airline Pilot, her degree in electrical engineering has assisted Shilpa Strong in taking on high-profile global roles with several first-tier global insurers and transforming companies - specifically in technology and automation. “Having been in different environments has enabled me to tell myself I can be anywhere and make it work,” she says. That said, Shilpa also believes that change is...2023-04-1037 min
BMP - Business Made PersonalEpisode 62 - Shane Brady“Push yourself to learn more, do that extra bit of research, peel the covers back and get excited about what it is you’re doing. That motivation can fuel you!”A firm advocate for self-motivation, Shane Brady started his own insurance broking business, having left a secure well paid role he had occupied for 11 years and at a time when his wife had their first child who was a few months old and during the global pandemic. Would he do it again? It's an emphatic yes from him.His mantra, “Do extra, do more and get a go...2023-04-0329 min
BMP - Business Made PersonalEpisode 61 - Matt Crewe"Sometimes it easy to decide where you want to go by ruling out what you know you don’t want to do".Having researched the insurance sector before entering it at a more advanced age than many, Matt Crewe still pinches himself every time he is exposed to the multi-faceted opportunities and career paths he is presented with. Having recently left to assist his father in his business, Matt credits the experience he gained working in insurance from the ground up for the depth and width of his capabilities as a business person and a leader. 2023-03-2729 min
BMP - Business Made PersonalEpisode 60 - Kathryn McClunie"I probably aligned it (Insurance) with Accounting…but what I noticed really quickly when I went to some Young Insurance Professional Groups is WOW… There are so many opportunities for young people in our industry and it’s a hidden gem."Coming from an ‘insurance family’ Kathryn McClunie did not rely on their credibility to forge her own path. An entrepreneur by nature, she started an online millinery business with her sister and sold it just pre-COVID to focus on other business-related goals. In this episode, Kathryn shares with us why her involvement in insurance (other than her family...2023-03-1928 min
BMP - Business Made PersonalEpisode 59 - Jessica Jenkins"I went through a stage where I thought I had to be tough and I thought I had to be different to who I was to fit in. I was trying to change the stripes that I had been born with and failed miserably."There isn’t much that can take Jessica Jenkins off her career trajectory as you will gather from her views on work and client service in this podcast. There is one thing that has caused her to pause and reflect, however, and that was the birth of her daughter. Jessica reflects on and sh...2023-03-1236 min
BMP - Business Made PersonalEpisode 58 - Sam Menegola"You have to be willing to fail …..and willing to give the effort and the emotional investment that it takes."Living proof that the insurance sector welcomes people from a variety of backgrounds, AFL Geelong Cats footballer, Sam Menegola is just such an individual. In this episode, Sam shares how his AFL career has helped to shape his work as an Account Executive at International Brokerage Willis Towers Watson (WTW). An inspirational young entrant, Sam explains what the insurance industry is giving him in return. 2023-03-0633 minBMP - Business Made PersonalEpisode 57 - We're back with 'Season 2'We will release the first podcast of our 2023 season in the coming weeks. This short episode outlines what's new in Season 2 of 'Business Made Personal'.How to contact Mark Silveira:Email mark@bmppodcast.com.au Phone +61 (0) 409235975 2023-02-2301 min
O Ultra Lado com Roger DarrigrandAna Silveira + Kenetti Diego | Recuperação e SuperaçãoAtletas elites de trailrunning no Brasil, Ana Silveira e Kenetti Diego, viajarem no Ultra Lado para falar sobre: Os grandes acidentes que deixaram os dois no hospital Aprendizado durante o processo de recuperação Dúvidas no caminho de voltar para correr nas trilhas A ajuda de comunidade e outras pessoas Identidade sem corrida A importância de motivação de dedicação Planos em 2023 ----------------------------- Quer apoiar O Ultra Lado e receber um desconto na suas compras de Z2? Confirmar os produtos do Z2 Digitar OULTRALADO na página de pagamento para seu desconto ----------------------------- Roger Darrigrand / O Ultra Lado...2023-02-101h 14
BMP - Business Made PersonalEpisode 56 - Paul Lynam"People are always going to make mistakes. Don’t crucify them for it."Making mistakes, learning from them and moving on has provided important lessons for Paul Lynam. A self-confessed risk taker, he believes that the way to advance your career is to challenge yourself and combining that with the desire to keep everybody standing and navigating the personalities are major functions of business success. The enormous change the insurance industry has been through has placed the industry in a very good position and provides excellent opportunities for those who enter and remain in it.2022-12-1429 minBMP - Business Made PersonalEpisode 55 - Allan Reynolds"We can’t call ourselves a Profession if we don’t have qualifications!"A country boy from Mooroopna in country Victoria and one of 6 children, Allan Reynolds talks about opportunities, travel, personal brand and jet skis all of which he credits directly to his time in the insurance industry. Over the years and due to his involvement with Brokers, he had formed a deep understanding and respect for those who have the gumption to back themselves and his current business life mission is to change perceptions – specifically “perception that we don’t pay claims, perception that we’re not profe...2022-12-0538 min
BMP - Business Made PersonalEpisode 54 - Roger Abel"All of the magic, all of the solutions, all of the opportunities are in the negative comments, the detractor comments from Clients."Roger Abel has a genuine interest in people and commerce and believes that has propelled him to seek opportunities and beneficial change. Growing Rothbury from 7 staff and one office to over 400 people and 25 offices, Roger discusses the important aspects of culture, technology and how net promoter scores changed the business and its relevance to its Clients. 2022-11-1630 min
BMP - Business Made PersonalEpisode 53 - Jenny Bax"I lost 12 months of my memory (due to a serious car accident)!"Following a serious accident when she was 15, Jenny Bax was unable to complete year 10 and not expected to survive let alone achieve the stellar national and international career she has carved out in the insurance industry. Jenny’s stories of overcoming adversity through resilience will echo loudly with many people. In her words, “the industry has given me the opportunity to understand myself, understand what I enjoy and where I want to go!”2022-11-0941 min
BMP - Business Made PersonalEpisode 52 - Pat Bolougne DC, CCSP, AP, CFMP"A lot of the time we go so fast that we forget the little things and the little things matter."Dr Pat Boulogne a Functional Medicine practitioner and Chiropractor has made it her life’s ambition to target the root of health problems and asks that we don’t ignore important signs that may become a disease that will kill you. In her words, “Genes can’t be changed. You can change the message genes receive from the environment. (It is important that) diet and lifestyle medicine solutions are tailored to what counts: Results.”Dealing with busy...2022-11-0239 min
BMP - Business Made PersonalEpisode 51 - Steve Ord"Embrace it all. Don’t look back. Just go after it and trust your gut."Having started in the insurance sector at 17 years of age, Steve Ord reflects back on his time in Australia, UK and Europe and how it impacted him both positively and negatively in business and in his personal life.A firm believer in the concept that ‘it’s the ability to adapt and move forward’ that makes individuals successful, Steve highlights the fact that it is constant learning, challenges and change that inspire and invigorate him.2022-10-2632 minBMP - Business Made PersonalCelebrating our 1 year anniversaryThe Business Made Personal team wishes to thank all of those who have supported the podcast series including our fabulous guests; our awesome listeners, and those wonderful people who have taken the time to provide us with their suggestions. We also have some exciting news which is shared in this podcast :)How to Connect with Mark:Email: mark@bmppodcast.com.au2022-10-1906 min
BMP - Business Made PersonalEpisode 50 - Matt Ennis"To go through life without (making) mistakes I think is probably THE greatest mistake."With a diverse background in drama and theatre prior to migrating to Australia, Matt Ennis had to curtail his ‘free spirit’ to learn how to apply himself and develop his insurance career. Credibility, positivity and constant evolution through learning and thinking outside the box has culminated in Matt being recognised and awarded the Industry Partner Professional of the Year Award by CBN in 2022.His mantra is that in any role you’re in, you can always find room to move in that r...2022-10-1235 min
BMP - Business Made PersonalEpisode 49 - Nick Cook"Be open to whatever might come. Don’t think that life is in a box."You can not fail to be impressed and inspired by Nick Cook. His view on life when things don’t go as planned and his honest appraisal of the insurance sector is sure to strike a chord with most people.One of the industry’s true gentlemen, the glass is always half full with Nick and he sees the future of and shares with us his view of the insurance sector in this candid podcast.LINKS:https...2022-10-0540 min
BMP - Business Made PersonalEpisode 48 - Rick Wolozny"It’s not about me. It’s about how good we are as a team".Having had just 2 jobs in over 40+ years in the insurance sector, Rick Wolozny understands the meaning of patience, persistence and perseverance. He has firm views on the advancement of technology, it’s contribution to diminishing technical insurance knowledge and the instant turnaround requirements expected of us 24/7. However, this does not diminish his belief that “there is still more opportunities in this industry than there is time in the day”. 2022-09-2831 min
BMP - Business Made PersonalEpisode 47 - Bob Richards OAM"Never accept what you are told. Ask another question to clarify."56 years in loss adjusting has taught Bob Richards a thing or two about working with and helping people. In fact, his enormous community focus culminated in him receiving an Order of Australia Medal and volunteering in India to eliminate polio.His contribution to the Loss Adjusting sector of the insurance profession and his desire to pass on his knowledge is evident in this podcast as a historical account of the development and growth of loss adjusting since the early 70s.LINKS:2022-09-2143 min
BMP - Business Made PersonalEpisode 46 - Stephen Jones"Invest in yourself. Don’t adopt a mindset that whoever you work for has to do all your development."Stephen Jones, as a first-generation immigrant, found out the hard way that if you want to develop yourself and your career, you have to do the hard yards. Apart from gaining his insurance knowledge, Stephen committed to long-term part-time study culminating in his obtaining his MBA.In this podcast, the passion Stephen has for the profession is palpably evident. But it hasn’t always been a bed of roses – he also discusses the challenges of having been i...2022-09-1431 min