Shows
Retail and Consumer PulsePrivate Equity x CPG: Mastering the Top and Bottom LinesIn this episode of the WNS Podcast, Michael Mitterer, Chief Growth Officer, Manufacturing, Retail and Consumer Goods, Europe, joins host Paul Morrison to unpack how private equity firms are redefining value creation in manufacturing and consumer goods.
2025-06-1314 minRetail and Consumer PulseNext level Revenue Growth – How AI and Analytics are changing the game for Consumer GoodsHow can consumer goods companies grow revenue in a world of inflation, shifting consumer behavior, and squeezed margins? In this episode, Paul Morrison and Dorotea Baljević dive into the transformative role of AI and analytics in the CPG sector. From hyper-personalization and virtual mirrors to strategic Revenue Growth Management (RGM) and RevOps, they explore how data can unlock new value. With real-world examples and practical insights, this conversation offers a roadmap for CPG leaders navigating change—and aiming to thrive.
Explore more on Retail and CPG at: https://www.wns.com/industries/retail-consumer-packaged-goods
2025-04-1637 minRetail and Consumer PulseAgentic AI in Retail Transformation: Featuring Paul Morrison and Leigh VarnhamAgentic AI is the next big thing in retail disruption. But what does it mean for brands? Paul Morrison and Leigh Varnham break it all down in the latest episode of Retail and Consumer Pulse, exploring how businesses can harness it for unstoppable growth. Explore more on Retail and CPG at: https://www.wns.com/industries/retail-consumer-packaged-goods
2025-03-2432 minRetail and Consumer PulseAI and Post-purchase Optimization - Featuring Paul Morrison and SJ GrabiecCan AI and human intuition coexist to create exceptional retail experiences?
In this episode of Retail and Consumer Pulse, Paul Morrison and SJ Grabiec, Global Head of Customer Experience at AllSaints, explore how brands can strike the perfect balance between technology and empathy in today’s digital-first world. Explore more on Retail and CPG at https://www.wns.com/industries/retail-consumer-packaged-goods.
2025-02-1737 minRetail and Consumer PulseNavigating Retail and Consumer AnalyticsAnalytics is where efficiency meets effectiveness. In this episode, Paul Morrison, WNS' Retail and CPG Practice Lead (Europe) and Gautam Singh, Global Head of Data, Analytics and AI, discuss the transformative power of analytics in improving workflows and decision-making.
Explore more on Retail and CPG at WNS: https://www.wns.com/industries/retail-consumer-packaged-goods2025-01-1641 minRetail and Consumer PulseProcurement in CPG - Lessons from the Front Line - Featuring Paul Morrison and Daniel G. WilsonProcurement is evolving rapidly, driven by technology, sustainability demands and global challenges. In this episode of Retail and Consumer Pulse, Daniel G. Wilson, Head of Indirect Procurement – EMEA & CIS at Philips, and Paul Morrison, Practice Lead, Europe at WNS, discuss how AI, automation and strategic partnerships are transforming procurement processes. Tune in for actionable insights on navigating the complexities of today’s supply chains!
Explore more on Retail and CPG at WNS: https://www.wns.com/industries/retail-consumer-packaged-goods
2024-12-1027 minRetail and Consumer PulseThe Retail AI opportunity - Featuring Paul Morrison and Richard LimGen AI is poised to transform the retail landscape, reshaping everything from supply chains to customer service. In this episode, Paul Morrison, WNS' Retail and CPG Practice Lead (Europe) and Richard Lim, CEO at Retail Economics, explore the cutting-edge technologies powering retail AI, highlighting the influence of Gen AI on both eCommerce and physical stores.
Explore more on Retail and CPG at WNS: https://www.wns.com/industries/retail-consumer-packaged-goods
2024-10-0435 minRetail and Consumer PulseAI in Supplier Management - Featuring Paul Morrison and Michael TracyWhat does the future hold for supplier management in the era of AI? In this episode, Paul Morrison, WNS' Practice Lead (Europe), Manufacturing, Retail and Consumer Goods, and Michael Tracy, Senior VP of WNS Manufacturing, Retail, and Consumer Goods, explore the impact of AI, drawing from his recent article, "How AI is Transforming Supplier Risk Management in Retail & CPG."
Download the article here: https://www.wns.com/perspectives/articles/articledetail/1277/how-ai-is-transforming-supplier-risk-management-in-retail-cpg
Explore more on Retail and CPG at WNS: https://www.wns.com/industries/retail-consumer-packaged-goods
2024-09-0432 minRetail and Consumer PulsePlug-And-Play CPG - Featuring Paul Morrison and Jason EvansWhat is Plug-And-Play CPG? Why does it matter and how to make it easier to achieve? In this episode, Paul Morrison, WNS Retail and CPG Practice Lead Europe chats with Jason Evans, Senior VP, WNS Retail and CPG on his recent white paper.
The article can be downloaded here: https://www.wns.com/perspectives/articles/articledetail/1238/plug-and-play-cpg-is-your-business-ready-to-transform-at-speed
For more on Retail and CPG at WNS: https://www.wns.com/industries/retail-consumer-packaged-goods
2024-07-2336 min