Shows
Zinnov PodcastThe Co-Engineering Imperative: How MSPs Are Powering the Next Wave of Transformation Ft. Aly Shivji, CiscoWhat does it take for Managed Service Providers to stay relevant as enterprise growth slows and AI complexity accelerates?
In this episode of the Zinnov Podcast, Aly Shivji, Group Vice President – Global Partner Sales and Engineering (GSI | Advisory | MSP | Hyperscaler) at Cisco, joins Rajat Kohli, Partner at Zinnov, for a grounded conversation on how the MSP model has evolved over the past 12 to 18 months.
The discussion looks at how MSPs are moving beyond managed delivery into advisory, co-engineering, and ecosystem-led value creation. Aly shares why specialization, business consulting upfront, and long-term customer engagement are becoming cr...
2026-01-1926 min
Zinnov PodcastFrom Legacy to Cloud: Modernizing Financial Services for the AI Era Ft. John Kain, Amazon Web ServicesFinancial services has long been the benchmark for trust, scale, and regulation. But in an age where innovation moves faster than policy, the sector is rewriting its own rulebook. In this episode of Zinnov Podcast, John Kain, Head of Financial Services Market Development at Amazon Web Services, joins Rajat Kohli, Partner at Zinnov, to unpack how cloud, data, and AI are reshaping the foundations of modern finance.
From the democratization of innovation through the cloud to the rise of “buy now, pay later,” John reveals how the industry’s biggest disruptors are powered not just by technology, but by...
2026-01-1240 min
Zinnov PodcastThe Co-Build Era: How Partners Are Moving from Services to Solutions Ft. Jason McIntyre, DatabricksProof of concepts were once the hallmark of innovation. Today, they are the bottleneck. The most successful technology partnerships are moving beyond pilots and into production, building together, scaling together, and differentiating together.
In this episode of the Zinnov podcast, Jason McIntyre, VP, Consulting & SI Program - Scale Ecosystem, Databricks, joins Rajat Kohli, Partner at Zinnov, for an unfiltered conversation on the future of ecosystems in the age of data and AI.
From the evolution of system integrators into solution creators to why co-development will define the next decade of alliances, Jason shares what it ta...
2025-11-2530 min
Zinnov PodcastUpskilling is Broken: Myth, Model, or Management Failure ft. Mahesh Raja | Hot Takes and Hard TruthsIn this debut episode of Hot Takes & Hard Truths, a new subseries under the Zinnov Podcast: Business Resilience series, Nikhil Kulkarni, Partner, Zinnov, sits down with Mahesh Raja, Chief Growth Officer at Ness Digital Engineering, to unpack a pressing question:
If every company is investing in upskilling, why does it feel like no one’s actually learning?
As enterprises pour resources into Gen AI training, cloud certifications, and L&D programs, employees are stretched thin, juggling long hours with self-paced learning they may never use.
This episode goes beyond theory and gets into what’s actually broken, and what it takes t...
2025-08-1823 min
Zinnov PodcastBeyond Algorithms: AI, People, and the True Measure of Software Productivity Ft. Dr. Ranjit Tinaikar, Ness Digital EngineeringHow do you measure software productivity in an AI-first world, and are we focusing on the right metrics?
In this episode of the Zinnov Podcast – Business Resilience Series, Pari Natarajan, CEO of Zinnov, speaks with Dr. Ranjit Tinaikar, CEO and Board Member of Ness Digital Engineering, to examine why traditional approaches to measuring productivity fall short in today’s AI-led engineering landscape.
The discussion explores the shift from absolute to relative metrics, the structural and behavioral barriers to change, and how AI is enabling organizations to reduce risk and modernize at scale, particularly across mid-market and...
2025-08-083h 13
Zinnov Podcast - Decoding Private Equity seriesOperating at Scale: The PE Global Talent PlaybookCould the biggest lever for scaling your business already be halfway across the world?
In the latest episode of Zinnov Podcast, Decoding Private Equity series, Amita Goyal, Managing Partner at Zinnov, speaks with Tom Stephens, Operating Partner at BV Investment Partners, about how offshore centers are evolving into strategic assets.
Tom draws from decades of experience to explain how these centers drive process maturity, speed-to-market, and business continuity, enabling companies to scale from USD 50 Mn to USD 500 Mn, something nearly impossible with a single onshore unit.
He also shares the leadership traits, cultural awa...
2025-06-3027 min
Zinnov PodcastWoman in the Mirror Ft. Rama BijapurkarWhat does it really take to own the room, especially when it wasn’t designed for you?
We’re back with Season 2 of Woman in the Mirror, a Zinnov podcast series hosted by Nitika Goel, CMO at Zinnov. And we’re opening with a powerhouse: Rama Bijapurkar.
Rama is one of India’s most respected thinkers on business strategy, market behavior, and leadership. Author. Board member. Educator. Trailblazer. For decades, she’s shaped how companies, governments, and society make decisions — and in this episode, she lets us into the inner world behind that public power.
In thi...
2025-06-0328 min
Zinnov PodcastBuilt to Last: AI, Circularity, and the Future of Product Design Ft. Catherine Kniker and Dave Duncan, PTCWhat happens when sustainability stops being a cost center and starts becoming a competitive edge?
In this episode of the Zinnov Podcast – Business Resilience Series, host Pari Natarajan, CEO, Zinnov, sits down with Catherine Kniker, Chief Marketing and Sustainability Officer, PTC, and Dave Duncan, Head of Sustainability, PTC. From their personal journeys into the world of sustainability to the surprising ways AI and circular design are reshaping manufacturing, this conversation goes beyond buzzwords.
It’s about why the smartest companies are rethinking products, profits, and purpose — all at once.
If you're a leader lookin...
2025-05-2828 min
Zinnov PodcastEngineering Experiences: Ciklum's AI Growth Playbook
What happens when AI, data, and experience design collide? In this episode of the Zinnov Podcast – Business Resilience Series, Pari Natarajan sits down with Rajaram Radhakrishnan, CEO & Board member of Ciklum, to explore how Experience Engineering is reshaping enterprise growth in the age of Generative AI.
With over three decades in tech leadership, Raj shares deeply personal stories of transformation — from the early days of India’s telecom revolution to building global delivery models that fuse customer insight, engineering rigor, and AI smarts.
Tune in to hear:
•...
2025-05-0622 min
Zinnov PodcastSimplify, Innovate, Lead: The Modern approach to Tech and Business"If you cannot explain something in a simple way, you probably don’t understand it." These words from Kamal Natarajan, SVP of Allstate Technology Solutions, encapsulate the challenge—and opportunity—facing the insurance industry today.
Technology has become inseparable from business, but the key to transformation lies not in chasing the latest tech, but in simplifying complex systems to improve customer experiences.
In this episode of the Zinnov Podcast: Business Resilience Series, Karthik Padmanabhan, Managing Partner at Zinnov, sits down with Kamal Natarajan to discuss how he is helping transform Allstate into a tech-driven, customer-first organization.
2025-02-0426 min
Zinnov Podcast - Decoding Private Equity seriesPlaybook for Scaling Private Equity-Backed Tech ft. Srini Basava, Bazaarvoice
In this captivating episode of the Zinnov Podcast, part of the popular Decoding Private Equity series, Nilesh Thakker, President, Zinnov sits down with Srini Basava, Managing Director of Bazaarvoice India and Senior Vice President of Product Development.
Srini shares his transformative journey of building and scaling the Bazaarvoice India Center into a hub of innovation, including spearheading a Generative AI team to enhance global consumer experiences. The conversation delves into strategies for fostering customer-centric solutions, the intricacies of integrating global teams, and the role of leadership in managing cultural and operational differences.
...
2024-12-1220 min
Zinnov PodcastMastering Mission-Critical Customer Success ft. Sarv Saravanan
In an era where cyber resilience can make or break a business, how are Enterprise Software companies adapting their customer success strategies? Dive into this compelling episode of the Zinnov Podcast Business Resilience Series, featuring Sarv Saravanan, Chief Customer Officer at Commvault and Pari Natarajan, CEO, Zinnov.
In this fascinating discussion Sarv shares his wealth of experience and provides unique insights into the evolving landscape of customer success. He unveils:
Commvault's innovative six-phase customer journey
Cutting-edge metrics for measuring customer success beyond NPS
The game-changing role of AI...
2024-10-2119 min
Zinnov PodcastHarnessing AI For Transformative Tech SolutionsIn this insightful episode of the Zinnov Podcast Business Resilience Series, Pari Natarajan, CEO of Zinnov, and Vijay Guntur, Chief Technology Officer (CTO) and Head - Ecosystems & Practices at HCL Technologies, explore the transformative impact of AI on the engineering landscape. The conversation delves into how AI is reshaping various sectors and driving innovation across industries.
Key highlights:
• The importance of ecosystem partnerships in the AI era
• Real-world use cases of AI in e-commerce, healthcare, and software engineering
• Innovative approaches to talent development and the future of AI literacy
This episode offers valuab...
2024-09-1622 min
Zinnov PodcastAdaptive Leadership, Lasting ImpactIn this dynamic episode of the Zinnov Podcast’s Business Resilience Series, Pari Natarajan, CEO of Zinnov, sits down with Krithika Bhat, Chief Information Officer at Pure Storage, for a compelling conversation about leadership and resilience.
Krithika, a seasoned IT leader with over 20 years of experience, reveals her strategic playbook for thriving in high-growth tech environments. Discover how she transformed her approach during her first 100 days at Pure Storage, focusing on teamwork, collaboration, and a growth mindset to drive business success.
She unveils how Pure Storage is revolutionizing the data storage industry with groundbreaking innovations. Th...
2024-09-0418 min
Zinnov PodcastWeaving a fabric of innovation with Sheenam Ohrie and Tyler DerrIn this captivating episode of the Zinnov Podcast, Pari Natarajan, CEO of Zinnov, gives us an exclusive look inside Broadridge, a powerhouse in financial technology. Pari sits down with Tyler Derr, Broadridge's Chief Technology Officer, and Sheenam Ohrie, the Managing Director of Broadridge Financial Solutions, India.
Together, they explore the seismic shifts transforming the Fintech landscape and reveal how Broadridge is not just keeping up, but setting the pace for innovation. Tyler and Sheenam share Broadridge's unique strategy of forging powerful alliances with both tech titans and cutting-edge start-ups, offering listeners a sneak peek into the company's f...
2024-07-2425 min
Zinnov Podcast - Decoding Private Equity seriesPE's Power Trio: Leadership, Partnerships and AI with Gary Greenfield
Private Equity firms can be powerful engines propelling companies to new heights, but mismanagement risks serious breakdowns and job losses.
In this episode of the Decoding Private Equity series, Gary Greenfield, Managing Director of Zagent, brings 40 years of experience from across Private Equities and PortCos to his conversation with Nilesh Thakker, President at Zinnov. They discuss how both PE firms and portfolio companies can succeed together.
Greenfield highlights three key strategies for success:
(a) Integrating AI with other technologies to boost efficiency and customer...
2024-06-2710 min
Zinnov Podcast - Decoding Private Equity seriesFrom 0 to 400: Blueprint to Scaling Global Teams with George AbatjoglouGeorge Abatjoglou, President of EMS Management and Consultants, has steered multiple Private Equity-backed Healthcare companies towards explosive growth over two decades. In this episode in our Decoding Private Equity podcast series, George acts as your architect, laying the blueprints for building and scaling high-performing Revenue Cycle Management (RCM) teams in India.
This discerning discussion, hosted by Nilesh Thakker, President at Zinnov, explores:
Evolution of strategies for successful India RCM operations over 20 years
Leveraging technology to drive global workflows and 24/5 operations
Achieving parity in productivity/quality between India and the US teams
The role of Private Equity...
2024-06-2018 min
Zinnov Podcast - Decoding Private Equity seriesTapping Into the Global Talent Goldmine with Fritz HesseIn this episode of the Zinnov Podcast: Decoding Private Equity series, host Amita Goyal sits down with Fritz Hesse, the Chief Technology Officer who has driven innovation at Private Equity-owned companies like Riskonnect and Bazaarvoice.
With over 25 years at the forefront of leading software teams across industries, Fritz Hesse's tenure at the helm of Private Equity portfolio companies like Riskonnect and Bazaarvoice offers a rare insider's perspective. In this compelling episode, he unveils:
The striking similarities and contrasts in operating at these industry giants, shedding light on the unique dynamics of the Private Equity...
2024-06-1217 min
Zinnov PodcastFrom Insight to Foresight: Talent Intelligence reshaping HR with Sam FletcherImagine your workforce as a vast, untapped oil field. While there's potential there, but without the right tools and insights, you might be missing the most valuable resources.
This episode of Zinnov Podcast's Business Resilience Series features Sam Fletcher, Head of Talent Intelligence at PayPal, who shares his expertise on adapting talent strategies for remote/hybrid work models, identifying critical skill gaps within a workforce, and leveraging global talent pools for innovation and competitiveness.
The insightful conversation hosted by Nilesh Thakker, President, Zinnov dives into:
How to correctly evaluate productivity impacts of remote work
Developing...
2024-06-0526 min
Zinnov PodcastWoman In the Mirror w/ Shalini Sankarshana, Planview; Snigdha Ghosh Ray, Diebold Nixdorf; Oindrila Majumdar, TIAA Global CapabilitiesThree powerhouse women leaders. Three different stories. Many reflections. The latest podcast series from Zinnov's stable, "Woman in the Mirror," takes you through the lives of women who have ascended to leadership roles. It explores their journeys juggling work, family, and everything in between.
We have come a long way from fighting for 'a room of one's own,' being the only woman in the boardroom, to now witnessing a rise of women in leadership roles. But what drives the women who made it to the top? What does it take to be a successful woman...
2024-05-0133 min
Zinnov PodcastTransforming Healthcare Outcomes with AI and Global TalentCan AI make Healthcare more equitable?
How accurate is AI to make healthcare diagnoses?
Is it hard to retain talent for AI in Healthcare companies?
Amit Phadnis, Chief Innovation and Technology Officer of RapidAI, a leading healthcare AI company in conversation with Pari Natarajan, CEO, Zinnov answers these questions in this episode of the Zinnov Podcast Business Resilience Series. Amit talks about transforming acute neurological care by quickly and accurately identifying disease states and how the role of AI has evolved and adapted.
He also explores the benefits of AI to make qu...
2024-04-2422 min
Zinnov PodcastThe 70-30 Rule to Gen AI Efficiency w/ Prof. Mohanbir Sawhney @ McCormick FoundationIn the age of Generative AI, where ideas come to life with just a few spoken words, how do you stop admiring AI from the sidelines and start leading the disruption?
In this episode of the Zinnov Podcast, Sidhant Rastogi, President of Zinnov, sits down with Professor Mohanbir Sawhney, Associate Dean for Digital Innovation and McCormick Foundation Professor of Technology. Together, they explore the past, present, and future of Generative AI, delving into its opportunities, adoption, and scalability.
Professor Sawhney is an acclaimed author, educator, and one of the world’s foremost experts in Digital Tr...
2024-04-0324 min
Zinnov PodcastAI Mixtape: Insights from C-Suite TechnologistsIn this special episode of the Zinnov Podcast, we’ve curated a mix tape of invaluable insights on AI from leaders across organizations like Microsoft, PTC, Pegasystems, and others.
Gain a nuanced perspective on AI’s current capabilities from those at the forefront. Understand the tangible use cases already transforming sectors like healthcare through advanced predictive analytics and enhanced diagnostics. However, the discussion delves beyond the buzzwords. These leaders provide a balanced view by addressing the complex challenges surrounding AI, including workforce displacement, data privacy concerns, and finding the right human-AI balance.
For businesses navigating AI’s...
2024-03-2209 min
Zinnov PodcastOptimizing Technology Value Through Cross-Border TalentHow are enterprises optimizing hybrid IT environments facing rising costs and security threats?
Brian Shannon, CTO, Flexera and Niladri Ray, VP of Engineering, and Country Head – India, Flexera, sat with Pari Natarajan, CEO, Zinnov to discuss key trends like cloud migration, IT cost management, and vulnerability remediation in this episode of our podcast.
Hear insights on leveraging a data-driven approach to gain visibility and control over hybrid estates, driving innovation through global collaboration, realizing significant cost savings, and building an empowering engineering culture.
Whether you’re an IT leader looking to optimize your infrastructure, an e...
2024-03-1122 min
Zinnov PodcastPartnering for Success through Co-opetitionUnlike the past, where companies fiercely competed and guarded their secrets, today, there’s a rising understanding of how working together with competitors can be beneficial.
This is where coopetition comes in – a business strategy where companies collaborate with their competitors on certain projects or initiatives while simultaneously competing in other aspects of their business. Companies are realizing that in the face of rapid technological advancements, intricate global supply chains, and complex consumer demands, coopetition offers a pragmatic approach to navigating challenges.
In this insightful episode of the Zinnov Podcast, Ethel Garcia, Head of Global New Cust...
2024-01-3028 min
Zinnov PodcastInevitable India: Vision 2024 for GCCs and the Tech EcosystemIn a compelling podcast episode, KS Viswanathan (KSV), Vice President of Industry Initiatives at Nasscom, converses with Nitika Goel, CMO at Zinnov, delving into the transformative developments within India's Global Capability Centers (GCCs) in 2023. KSV, drawing from his extensive experience, discusses the significant surge in engineering roles, the strategic integration of Generative AI, and the evolving synergy between startups and GCCs. He elaborates on how these factors signal the maturation of India's technology ecosystem.
KSV articulates the progression of GCCs from their early stages to becoming globally recognized tech hubs. Looking forward, he provides insights into anticipated...
2024-01-0425 min
Zinnov PodcastLeadership Traits That Drive Excellence
In this brand new episode of the Zinnov Podcast, Pari Natarajan, CEO, Zinnov, talks to Rick Crandall, Chairman, Donnelley Financial (NYSE-DFIN) and CEO Enterprise Software CEO Roundtable.
The enterprise software industry is currently undergoing a rapid transformation marked by several noteworthy trends. Firstly, the shift towards cloud computing continues to dominate the landscape, with businesses increasingly adopting cloud-based solutions to enhance scalability, flexibility, and accessibility. In parallel, the sudden rise of Generative AI has disrupted workflows and talent decisions. Cybersecurity remains a paramount concern, leading to a growing emphasis on robust security solutions...
2023-10-3124 min
Zinnov PodcastDelivering Next-Gen Customer Experience: Leveraging Technology For A New World Order
In our newest episode of the Business Resilience series, Pari Natarajan, CEO, Zinnov speaks with Shankar Arumugavelu, SVP & Chief Digital & Information Officer, Verizon Communications Inc., to unravel the strategies, technologies, and innovations that the Telecom giant is using to cater to the modern consumer. With Gen Z characteristic traits such as voracious appetite for seamless connectivity, personalized experiences, and instant gratification pushing today’s businesses to new heights, it is also prompting never-before-seen experiences, and a round-the-clock customer service experience.
From 5G’s transformative potential to the integration of AI and IOT, the conver...
2023-08-0823 min
Zinnov PodcastThe Agile CXO: Navigating Disruptions In A Dynamic WorldIn this episode of the Zinnov Podcast, Rajat Kohli, Partner, Zinnov, and Rani Pangam, Vice President, Strategy Realization Office, ServiceNow, explore the intricacies of leading successful transformations. Join us as we delve into a wealth of knowledge, experiences, and practical strategies that can revolutionize your approach to change.
With her diverse background and expertise right from law to MIS, Rani provides a comprehensive view of change management, in any set up. Rani and Rajat discuss the importance of understanding human psychology, aligning stakeholders, and creating a supportive environment to navigate the challenges of change successfully – alongside technology. Drawing from...
2023-06-2720 min
Zinnov PodcastThe AI Paradox: Between Human Compatibility And EmpathyAs we witness rapid advancements in Artificial Intelligence (AI) and Automation, the concept of intelligent bots wielding unprecedented power becomes an intriguing prospect. Will these machines, equipped with ever-evolving capabilities, surpass human intelligence and ultimately dominate our society? The notion may seem like science fiction, but as technology continues to reshape our world and advance at warp speed, it is essential to explore the possibilities, ponder the ethical implications, and navigate the path ahead with caution and foresight.
In this thought-provoking episode of our podcast, we delve into the fascinating realm of AI and explore the profound...
2023-06-1333 min
Zinnov PodcastThe Power of the Brain in the Autonomous EnterpriseThe ‘centralized brain’ in the context of an Autonomous Enterprise refers to a centralized system or platform that serves as the core intelligence and decision-making hub for the organization. It draws inspiration from the human brain, which acts as the central command center for processing information, making decisions, and coordinating various functions.
In the context of an Autonomous Enterprise, the centralized brain typically involves leveraging advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), and Data Analytics to collect, process, and analyze vast amounts of data from various sources. But what is the importance of a cent...
2023-05-2626 min
Zinnov PodcastAI for the Planet, People, and ProfitArtificial Intelligence (AI) has the transformative power to change how businesses across verticals are run. And its newest avatar – Generative AI – stands at the forefront of the technological revolution, offering unprecedented opportunities for innovation and creativity. By harnessing the potential of advanced Machine Learning (ML) algorithms, generative AI has emerged as a game-changing force, pushing the boundaries of what was once considered possible. Today, we find ourselves in an era where machines can not only understand and analyze data but also generate new, original content, sparking a paradigm shift in diverse sectors.
In this episode of the Zinn...
2023-05-2426 min
Zinnov PodcastRevving up Industrial Innovation For The Next DecadeThe Industrial sector has been at the forefront of some incredible innovations, that have charted the course for the upcoming decade. From Artificial Intelligence (AI), Metaverse, Augmented Reality, Mixed Reality, Quantum Computing, etc., transforming how operations are run, industrial companies are leaving no stone unturned in their quest to be leaders in technology innovations.
With over 25 years of experience in research and development, Suresh Venkatarayalu, CTO, Honeywell has been instrumental in driving Honeywell’s technology transformation. In this episode, Pari Natarajan, CEO of Zinnov, sits down with Suresh to explore how digital technologies such as the Internet of...
2023-05-0922 min
Wise Decision Maker Show#104: You Need to Show Respect When Offboarding Remote Employees: Nilesh Thakker of ZinnovIn this episode of the Wise Decision Maker Show, Dr. Gleb Tsipursky speaks to Nilesh Thakker, Chief Technology and Products Officer at Zinnov, about how to show respect when offboarding remote employees.You can learn about Zinnov at https://zinnov.com/📧 Make sure to register for the FREE Wise Decision Maker Course and get a FREE copy of the "Assessment on Dangerous Judgment Errors in the Workplace" as part of the first course module https://disasteravoidanceexperts.com/subscribe/📖 Check out Dr. Gleb Tsipursky's latest books:"Leading Hybrid and Remote Teams: A Manual...
2023-05-0512 min
Zinnov PodcastWinning In The Partnership EconomyIn the second part of our 2-episode podcast, Avanish Sahai, Board Member, Investor, Mentor for B2B SaaS/Cloud Computing and Non-profits, talks to Pari Natarajan about the challenges that companies face when trying to form meaningful partnerships. While the first episode dived into the evolution of partnerships across the business ecosystem, and how the pandemic has indelibly changed the DNA of the alliances’ ecosystem, this episode explores the fundamentals of partnerships and how to form value-generating partnerships. Right from building investments in technology, they talk about how partnering strategies help people, and form internal alignment across different functions. ...
2023-04-1114 min
Zinnov PodcastPartnerships 101: Let’s Talk BusinessIn this first part of our 2-episode podcast with Avanish Sahai, Board Member, Investor, Mentor for B2B SaaS/Cloud Computing and non-profits, Avanish talks to Pari Natarajan about partnerships, alliances and building meaningful business relationships. Avanish, is a recognized expert on building and leveraging the power of ecosystems and platforms to scale businesses non-linearly.
During the episode, Avanish shares his valuable insights on the evolution of partnerships across the business ecosystem, and how the pandemic has indelibly changed the DNA of the alliances ecosystem. Further, Avanish also provides an inside-out view on what it takes to...
2023-03-2818 min
Zinnov Podcast - Hyper Intelligent Automation seriesRiding the Software High Tide with Low CodeIn this episode of the Zinnov Podcast - Hyper Intelligent Automation series, Pari Natarajan, CEO, Zinnov, talks to Patrick Jean, Chief Technology Officer at OutSystems about how Low Code technology is proving to be a core enabler of app software development. The conversation explores how the role of Robotic Process Automation (RPA) has changed, and how it can’t always solve for APIs in the same way that Low Code does. Low Code platforms tend to make software development accessible to any company - whatever vertical they work in.
Delving into multiple themes about the role of Lo...
2023-03-0318 min
Goal GettersHow to Integrate OKRs into your Strategy RetreatTune in to this conversation between Vidya Santhanam, CEO of Fitbots and Namita Adavi, Management Consultant at Zinnov with a history of creating organisational impact. This podcast covers some important topics, such as:
1. How to plan your agenda for your strategy retreats
2. Integrating OKRs into leadership conversations
3. What are the challenges in implementing OKRs
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Send in a voice message: https://podcasters.spotify.com/pod/show/okrs/message
2022-10-2620 min
Zinnov PodcastData – The Capstone of Business ResilienceIn this episode of the Zinnov Podcast - Business Resilience series, Sanaz Namdar, Vice President, Research, Analytics and Perspectives at Dell Technologies talks to Rajat Kohli, Partner, Zinnov about the role of data, and how it can shape business strategies for companies in different industries. Data is a crucial component in directing how a company can run, and leaders can take informed decisions with the best insights. Oftentimes, companies tend to have goldmines of data accessible to them that can be very useful. Analytics have been able to shift needles for companies, and looking at the right data correctly...
2022-09-1216 min
Zinnov PodcastMetaverse — The New Disruption On The BlockThe search for the term 'metaverse' skyrocketed during the tail end of 2021, with October alone registering over 2.62 million searches of the word.
With the advent of Web 3.0, we are at a crucial juncture of redefining what entirely virtual experiences could look like. The Virtual Reality and Augmented Reality markets are expected to grow to nearly USD 600 Bn by 2025 according to industry research.
In this episode of Zinnov podcast Business Resiliencies Series, Edo Segal, Founder and CEO of Touchcast talks to Atul Srivastava, Engagement Manager, Zinnov about what the Metaverse is all about, and how organizations...
2022-08-3020 min
Zinnov PodcastSAP On Cloud: Hyperscaling Business SuccessIn this episode of the Zinnov Podcast - Business Resilience series, Joao Couto, Vice President, SAP Business Unit, Microsoft, talks to Rajat Kohli, Partner at Zinnov about how SAP has become more and more prominent after the pandemic, especially with the world shifting to remote working models.
Today, transitioning SAP environments on Cloud has become a key ingredient to drive enterprise-wide transformation and improving business functions. Microsoft's SAP business unit is at the forefront of digital transformation, optimizing environments to meet the rising demand and empowering employees to achieve more with increased process efficiency. To g...
2022-07-0721 min
Zinnov PodcastAccelerating Digital in a Data-driven WorldIn this episode of the Business Resilience Series, Sanjay Srivastava, Senior Vice President and Chief Digital Strategist, Genpact talks to Praveen Bhadada, Managing Partner, Zinnov about how digital is changing its face with time. Through innovation, renewed business strategy and a novel approach to talent, digital has the power to transform industries, cultures and business. The role of a CIO has evolved drastically as more and more verticals have adopted technology in their everyday functions. How does this CIO bring a fresh perspective with the correct business context? How does a diverse people strategy contribute to better business model...
2022-06-2222 min
Zinnov PodcastFinding the Pulse – Rethinking Healthcare and How it is deliveredIn this episode of the Zinnov Podcast – Business Resilience series, Pari Natarajan, CEO, Zinnov talks to Girish Venkatachaliah, Chief Technology Officer, agilon health, about building healthcare companies with purpose and lasting impact. They also discuss how can technology solve the world’s most challenging healthcare problems, how can we empower all parts of the healthcare ecosystem to use technology and provides solutions. Girish discusses how agilon has been a frontrunner in enabling some of these challenges in the healthtech industry.
At a time when attrition is at its highest across the world, and accessing the right...
2022-05-1319 min
Zinnov Podcast - Hyper Intelligent Automation seriesUnpacking purpose-led Intelligent AutomationIn conversation with Jon Jet Theuerkauf, Chief Customer Strategy and Transformation Officer, Blue Prism, Praveen Bhadada, Managing Partner, Zinnov discusses how Automation can become more mindful, and driven by purpose. Through his career, Jet has worked across platforms and RPA technologies to facilitate easier processes. He once worked from a customer standpoint, and today, interfaces as Blue Prism’s Customer Strategist, directing the positioning of RPA interventions. In this episode, he talks about how reskilling is paramount, and why leadership must have courage and patience to successfully deploy and adopt Automation. Jet also touches upon the importance of inculcating Au...
2022-04-1330 min
Zinnov PodcastUnpacking purpose-led Intelligent AutomationIn conversation with Jon Jet Theuerkauf, Chief Customer Strategy and Transformation Officer, Blue Prism, Praveen Bhadada, Managing Partner, Zinnov discusses how Automation can become more mindful, and driven by purpose. Through his career, Jet has worked across platforms and RPA technologies to facilitate easier processes. He once worked from a customer standpoint, and today, interfaces as Blue Prism’s Customer Strategist, directing the positioning of RPA interventions. In this episode, he talks about how reskilling is paramount, and why leadership must have courage and patience to successfully deploy and adopt Automation. Jet also touches upon the importance of inculcating Au...
2022-04-1330 min
Zinnov Podcast - Hyper Intelligent Automation seriesBanking on Automation - How RPA is elevating customer experience in the Banking sectorIn this next episode of the Zinnov Podcast - Hyper Intelligence Automation series, Dushan Garg, Engagement Manager, Zinnov, chats with Laura Hendrix, SVP, Director - Robotic Process Automation (RPA) and Process Improvement at First Horizon Bank about how Automation has transformed the Banking industry, not only accelerating growth, but changing the very nature of customer experience. Laura explains how the pandemic has streamlined the functions performed by Automation and made banking more personal. Through anecdotes, she details her career in Automation and how learning and curiosity should be key.
She also touches upon how talent c...
2022-03-0921 min
Zinnov Podcast - Hyper Intelligent Automation seriesHow Enterprises Can Hit the Automation BullseyeNischay Mittal, Global Head – Automation/AI, Zinnov, converses with Max Cheprasov, Former Chief Automation Officer, Dentsu, to unlock the intricacies of everything Automation. How can enterprises scale their Automation journeys to achieve the desired ROI? What is the playbook for enterprises to truly scale Automation practices? Max, a true-blue digital native, answers these and more such burning questions and sheds light on multiple interesting aspects of leveraging Automation to holistically transform enterprises and generate significant value in the long run. Tune into this podcast and take away interesting and insightful food for thought.
2022-01-1826 min
Zinnov PodcastBuilt to Last: The Story of Ambition, Humility, and Triumph“When you are building something revolutionary, you may look delusional to those around you.” – Lauris Liberts
The oldest company in the world, Kongo Gumi, has been in existence since about 578 AD – around 1500+ years or so – based in Osaka, Japan. Now, that’s a company built to last. And one of the other companies that has been on the right track and withstood the test of time is Reliance Jio. It has revolutionized the Indian technology and business landscape, brought the Internet to pretty much every household in the country, and has been on an exponential growth journey to leaving i...
2021-11-2449 min
Zinnov Podcast - Decoding Private Equity seriesShow me the Money: How PEs and Companies EngageThe Intelligent Automation space has been abuzz with Mergers & Acquisitions over the past 18 months. Companies are leveraging M&A in the Automation space to gain newer capabilities while strengthening existing ones while future-proofing their businesses against unanticipated disruptions. Nintex is one such major HIA player to have received a fresh round of funding worth USD 2Bn+ from the Private Equity company, TPG Capital. To throw some light on what this deal means for Nintex’s accelerated growth journey, how this will speed up its ambition of reaching a staggering USD 20 Bn+ valuation, and how CXOs of PE-owned companies can le...
2021-10-2832 min
Zinnov Podcast - Hyper Intelligent Automation seriesHow UiPath is Cracking the Full Automation Code“Everything that can be automated will be automated,” says Vargha Moayed, the Chief Strategy Officer of UiPath, as he talks to Praveen Bhadada, Managing Partner, Zinnov about his vision for UiPath, and his perspectives on the future of Automation, in this latest episode of the Zinnov Podcast – Hyper Intelligent Automation series. Vargha gives us a glimpse of his three-decades-long career, from his first job all the way to his current role at UiPath. And post the success of UiPath’s IPO at the NYSE, he also shares his vision for the newly minted public company, as they scale even more ove...
2021-06-1526 min
Zinnov PodcastConnecting with Bill Gates: Networking in a Shrinking World“Networking is not about just connecting people. It’s about connecting people with people, people with ideas, and people with opportunities.” - Michele Jennae
Is there a chance that Bill Gates is part of your extended network, but you had no idea about it? Quite possible, isn’t it? But in these times of social distancing and everything virtual, how does one go about networking? Though the pandemic has changed the rules of the game, the foundation of networking and network building remains the same. How does one go about building networks, forging relationships, and fostering trust in a dig...
2021-05-2522 min
Zinnov Podcast - Hyper Intelligent Automation seriesAutomation 360: Why A Process-first Approach Is At The Heart of Successful Automation StrategyThe Hyper Intelligent Automation (HIA) space has seen seismic shifts over the last few years - with major acquisitions, investments, and ever-intensifying competition in the industry. Enterprises today, are struggling to find the right partner and adopt an HIA strategy that fits. In this episode of the Zinnov Podcast, Eric Johnson, CEO Of Nintex talks to us about Nintex’s journey and the bold choices that have helped them bolster their position as leaders in the cluttered automation market.
Eric shares his experiences and observations on the changing enterprise landscape and the increasing adoption of a multi-vendor st...
2021-05-0634 min
Zinnov Podcast - Hyper Intelligent Automation seriesSeeking Discomfort: Why a Growth Mindset is key for an Automation Technology Leader“I am only comfortable when I am uncomfortable,” says Chris, Huff, CSO, Kofax, as he talks to Praveen Bhadada, Managing Partner, Zinnov about his current role at Kofax, in this latest episode of the Zinnov Podcast Hyper Intelligent Automation series. Chris shares how setting the chessboard and playing the game is challenging in itself but how having a growth mindset can help to decide who says checkmate. Chris also talks about his key business philosophies and his view on the future of the overall Hyper Intelligent Automation industry. Tune in now!
2021-05-0418 min
Zinnov Podcast - Hyper Intelligent Automation seriesHyper Intelligent Automation – Going Beyond ResilienceHyper Intelligent Automation has become a critical addition to the CXOs’ arsenal in the current business climate. In our latest Zinnov-UiPath report on Hyper Intelligent Automation landscape 2020, we found that more than 75% of the Fortune 250 enterprises have already made significant investments in Hyper Intelligent Automation (HIA) and its adoption becoming an absolute is only a function of time. In this episode of the Zinnov Podcast, Diego Lomanto, VP Product Marketing, UiPath shares his perspectives on the rapidly evolving role of automation, the current state of the Hyper Intelligent Automation market, and its future, and the role of COVID-19 in acc...
2021-04-2219 min
Zinnov Podcast - Hyper Intelligent Automation seriesHidden Figures - The Leaders Behind Automation Technology ft. Chris HuffIn this episode of the Zinnov Podcast - Hyper Intelligent Automation series, Chris Huff, CSO, Kofax talks to Praveen Bhadada, Managing Partner, Zinnov about his journey of choices, micro-risks, technology, and leadership. Chris’ unique journey of being a Marine, a Management Consultant, and now a Chief Strategy Officer at Kofax, one of the leading automation players, has helped him continually reinvent himself, rethink leadership and be a part of space where he can influence the future of technology.
Chris in this podcast shares his evolving leadership style and how it has enabled his journey. He talks about cr...
2021-04-1921 min
Zinnov Podcast - Hyper Intelligent Automation seriesAutomation in Banking – The Banking and Insurance Sector’s Digital OverhaulThe Hyper Intelligent Automation space is seeing a steep rise in platform companies who are going the depth route by building expertise in select use cases and verticals. One such platform leader that is carving a niche for itself in the Banking & Insurance sector is WorkFusion.
In this episode of the Zinnov Podcast, we have Alex Lyashok, CEO of WorkFusion talking to Nischay Mittal, Principal and Head of Automation and AI at Zinnov about WorkFusion’s remarkable journey to becoming an automation leader in this niche space. Alex talks about navigating through the pandemic and managing the spi...
2021-03-2220 min
Zinnov PodcastForged in Chaos - Lessons To Be A Good Crisis LeaderThe waves and troughs of the pandemic have made navigating the current business environment turbulent to say the least. It has presented leaders with problems not documented in any playbooks and demands a completely unique approach – both from a business and a people angle. With remote work, regulatory requirements, large-scale technology transformations, and change management issues being thrown into the mix, leaders, and organizations have had to rely on core leadership fundamentals to not just survive but thrive.
In this episode of the Zinnov Podcast, Nitika Goel, CMO of Zinnov talks to V Laxmikanth (VLK), Managing Director of...
2021-03-0223 min
Zinnov Podcast - Hyper Intelligent Automation seriesHyper Intelligent Automation Strategy Redefining Businesses in A Post-Pandemic WorldIn this episode of the Zinnov Podcast, Harel Tayeb, CEO of Kryon Systems shares his insights on the rapidly evolving Hyper Intelligent Automation strategies and a cohesive hybrid automation approach to attended and unattended RPA and the role of the same in a modern workplace.
2020-12-2321 min
Zinnov PodcastHyper Intelligent Automation Strategy Redefining Businesses in A Post-Pandemic WorldIn the pre-COVID world, the Hyper Intelligent Automation landscape was already undergoing a rapid metamorphosis, but with the pandemic thrown into the mix, most of the companies have now accelerated their automation journeys. Companies are looking to adopt the hybrid model of automation with both attended and unattended RPA and are also leveraging AI to enable a better customer experience. There has been a significant increase in automation-related M&As and the competitive environment in the automation world is getting more and more intense as we move towards the post-pandemic world. So, what does this mean for the automation...
2020-12-1621 min
Zinnov PodcastDemocratizing Leadership: Leadership Qualities that Build Organizational ResilienceCOVID-19 threw sand into the gears of many industries, and one industry that came to an almost grinding halt was Travel & Hospitality. Despite the massive setback, the industry has demonstrated unparalleled crisis leadership, redefining, re-structuring, re-designing, and reimagining their organizations from within. Organizations have upended the way they operate, democratizing leadership to build distributed, yet federated organizational resilience.
In this episode of the Zinnov Podcast, we have Jaya Kumar, Vice President and Managing Director of Sabre India, sharing his perspectives on how the Travel industry is fortifying itself in this time of crisis. Jaya shares Sabre’s de...
2020-11-1122 min
Zinnov PodcastRethinking the Retail Business from a People, Process, and Technology PerspectiveThis is part 2 of our podcast with Sumit Mitra, CEO of Tesco Global Business Services. In the first podcast, Sumit shared his valuable insights on the state of the Retail industry and how the pandemic has indelibly changed the DNA of the Retail sector. In this episode, Sumit takes an inside-out view on how a retail giant like Tesco is solving for customer pain points in the pandemic, by restructuring itself from a people, process, and technology perspective.
Sumit shares some very interesting analogies to explain Tesco’s holistic approach to process and operations. He also sheds li...
2020-11-0415 min
Zinnov PodcastA Retail Revolution – How the Pandemic has Changed the DNA of the Retail BusinessIn this episode of the Zinnov Podcast, Nitika Goel, CMO, Zinnov is in conversation with Sumit Mitra, CEO of Tesco Global Business Services to understand how a retail behemoth like Tesco has modified its Retail DNA to become pandemic-proof. Sumit shares his perspective on the Retail industry and how it is evolving across technology and processes to cater to the rapidly changing customer needs, behaviours, and expectations.
“With Resilience, comes Responsibility” – says Sumit Mitra as he gives us a view of how a large organization finds a larger purpose that transcends business to serve society as well. Sumit...
2020-10-2816 min
Zinnov PodcastInsuring the Future – How the Insurance Sector is Transforming through TechnologyDuring this pandemic, the insurance industry has had to kick into high gear. They had to adopt newer models to drive innovation and to do their part amidst this global and humanitarian crisis. With the entire healthcare ecosystem being at the frontlines during these trying times, the insurance industry is a critical sector, enabling businesses, industries, families, and individuals to remain resilient.
In this episode of the Zinnov Podcast business resilience series, KV Dipu, President - Operations, Communities & CX at Bajaj Allianz, shares several interesting anecdotes and examples of how Bajaj Allianz and the insurance sector as...
2020-10-2121 min
Zinnov PodcastThe AI Pill – Technology the Remedy for HealthcareTechnology has emerged as a game-changer in the world’s fight against COVID-19. It has helped every industry build a significant amount of resilience, and the Healthcare industry is no exception. A key technology fortifying business against the Coronavirus war is Artificial Intelligence. But have we harnessed the full potential of AI? Do we have the right regulations in place to ensure data privacy and leverage it across the healthcare value chain? In this episode of the Zinnov Podcast, Amit Phadnis, GE Officer and Chief Digital Officer at GE Healthcare, shares his insights on how the Healthcare industry is le...
2020-10-1317 min
Zinnov PodcastThe DNA of Resilience: Building Dynamic, Sustainable, and Transformative Organizations
Large companies often undergo extreme changes that are triggered by external events such as strategic mergers and acquisitions, change in investor group, and today, the current pandemic and the resultant recession. Changes like these ultimately impact not just the business line, but also customers and employees. Organizations that have stood the test of time, have resilience built into their system; in a sense, they are antifragile, where they do not just hold their own against these stressors, but become stronger. But what enables such organizations to build this inherent business line resilience? How does it translate from a process and...
2020-09-0712 min
Zinnov PodcastHyper Intelligent Automation – Going Beyond ResilienceHyper Intelligent Automation has become a critical addition to the CXOs’ arsenal in the current business climate. In our latest Zinnov-UiPath report on Hyper Intelligent Automation landscape 2020, we found that more than 75% of the Fortune 250 enterprises have already made significant investments in Hyper Intelligent Automation (HIA) and its adoption becoming an absolute is only a function of time. In this episode of the Zinnov Podcast, Diego Lomanto, VP Product Marketing, UiPath shares his perspectives on the rapidly evolving role of automation, the current state of the Hyper Intelligent Automation market and its future, and the role of COVID-19 in ac...
2020-08-2019 min
Zinnov PodcastAdaptive Innovation – Recalibrating for Business ResilienceUnlike the economic crisis of 2008, the Banking, Financial Services, and Insurance (BFSI) industry has been playing a crucial role in helping the economy stay afloat in these unprecedented times. The BFSI sector has not only been acting as agents of disbursal of stimulus packages, but they are also on a path to rapid digitalization to ensure that customers are not impacted. In this episode of the Zinnov Podcast, Sukanyya Misra, Head and SVP of Mastercard India Tech Hub shares with us her perspectives on how the overall BFSI industry is combating COVID and the ensuing repercussion. Sukanyya also shares h...
2020-08-1317 min
Zinnov PodcastLeadership Model – Passion With PurposeIn this episode of the Zinnov Podcast – Business Resilience series, Rick Crandall, a technology stalwart and author of the book, ‘The Dog Who Took Me Up A Mountain,’ talks about why the leadership model of passion with purpose is key for effective leadership. Rick, after a stellar career in technology, found an unlikely partner in a dog who made him discover a new passion for mountaineering and gave him a renewed sense of purpose. At the age of 64, he started pursuing something that most thought was impossible – he scaled all 58 of 14,000 ft mountains in the Rockies. Rick shares with us his e...
2020-06-1015 min
Zinnov PodcastSMBs – The Bridge of Resilience (Part 2)In part 1 of the podcast, Praveen Bhadada, Managing Partner, Zinnov and Sameer Garde, President of Cisco India and SAARC discuss the state of Small Medium Businesses (SMBs) in the wake of COVID-19 and how technology is playing a key role in helping SMBs combat the COVID crisis. In the second part of the podcast, they discuss the role of government and technology companies in keeping the SMB sector afloat.
2020-06-0116 min
Zinnov PodcastSMBs – The Bridge of Resilience (Part 1)COVID-19 has affected millions of Small Medium Businesses (SMBs). Many of these SMBs are fighting for survival as they face severe liquidity crunch, supply chain issues, and unavailability of workers. In this podcast, Praveen Bhadada, Managing Partner, Zinnov and Sameer Garde, President of Cisco India and SAARC discuss at length on how the current pandemic has impacted the overall SMB sector, how SMBs are fighting back, and what role is technology and different ecosystem players can play to help SMBs chart a course of recovery.
2020-06-0114 min
Zinnov PodcastCost Optimization - The Margin of ResilienceThe current COVID-19 pandemic has severely impacted every industry, every vertical, especially Travel, Hospitality, Gaming & Casinos, Airlines. It has compelled companies across the globe to go into survival mode, with little or no room for error. As companies evaluate their costs, they have been forced to make difficult decisions like furloughs and lay-offs. In this episode of Zinnov Podcast, Nilesh Thakker, Managing Partner and Global Head of Zinnov’s Engineering Excellence Practice, shares his insights on how companies can take a hard look at their budgets to optimize costs and achieve up to 20% savings on their bottom line.
2020-05-2912 min
Zinnov PodcastLeadership ‘Jolt’ – Reinventing OneselfIn this episode of the Zinnov Podcast, Roopa Unnikrishnan, Head of Strategy at HARMAN and Award-winning author shares her leadership experiences with Pari Natarajan, CEO, Zinnov. Roopa and Pari discuss how internal and external jolts (like COVID) force leaders to rethink their fundamentals. Roopa, who first came up with the idea of ‘Jolts’ in her book ‘The Career Catapult’ shares anecdotes on how these inflection points make leaders find and practice courage that allow them to be effective when there are many variables and unknowns. Through the conversation, Roopa and Pari discuss the types of leaderships that exist and how the...
2020-05-1815 min
Zinnov PodcastTelemedicine – The New Arsenal for HealthcareWhile the healthcare sector has been at the forefront of this crisis, Telemedicine has emerged as a silent hero that is making a difference every day by helping people stay home and stay healthy. In this episode of the Zinnov Podcast, Kali Durgampudi, Chief Technology & Innovation Officer at Greenway Health shares his insights on how Telemedicine services have evolved in this current crisis and how we will continue to see the long term effects of this evolution even in a post-COVID era.
2020-04-3016 min