addressingattitudebasedbetterbossbuildingchangecharactercommunicationcompetenceconflictsconversationscreatingdifficultenvironmentsexcellentfearfindgetgifthardhumanintentionaljudgementleadershipleavingmanagingnavigatingnoticingpositivepowerproblemprofessionalquestionreallyskillssolutionssystemsteamstoxictoxicityunfairusworkworkplaceworkplaces